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People Describe The Worst Business Decisions They've Ever Seen

People Describe The Worst Business Decisions They've Ever Seen
Photo by Tim Mossholder on Unsplash

Although we must acknowledge that hindsight is 20/20, it can sometimes still be difficult to imagine what someone was thinking before they committed a significant blunder.


This goes for politics, sports, organizational management, and, of course, the business world.

Plenty of Redditors were eager to respond to a recent thread that asked folks to share the biggest business head-scratchers they've encountered.

These are sad stories that involve the financial struggles of both business owners and employees. And yet, we hope they're at least a tad instructive.

Redditor Devvint_ asked:

"What is the Worst Business Decision You've Ever Seen?"

Many talked about the pitfalls of new ownership. There is something about new owners that leads to sweeping changes without an acknowledgement of what's been working for years.

Don't Fix What Isn't Broken

"In my hometown there was an independent fast food and homemade ice cream place, long established and run by close friends. It was a goldmine. They decided to sell and retire."

"New owners immediately changed everything. Painted it a wild color, removed some attractions on the grounds, changed the 60 year old menu and switched to commercially made ice cream. They lasted 8 months."

-- Strokedoutbear

She Had the Chance

"My late great uncle started a fish and chips restaurant. He had his own unique recipe for the fish and it was very popular. Businessmen had offered him thousands in cash for it over the years, but he always declined. After about 40 or so years, he decided to retire and hand the business over to an ambitious recent college grad."

"He offered to give her the recipe and even volunteer his services for a bit while she got comfortable in her new role as owner. "

She declined both and within a year, she was forced to sell the restaurant after coming close to declaring bankruptcy. My great uncle died and took the recipe with him to his grave"

-- TheBoomExpress

Out of Touch

"There was a Tex-Mex place I loved in Fairbanks, Alaska. The food wasn't GREAT, but it was consistent, and the prices were fair."

"Well, a new owner came in, and they decided to revamp it into a fine dining steak house. $30 was pretty much the lowest cost you could get for an item, and this was in a neighborhood that had a substantial crime rate and was right across the street from the bikini barista and the marijuana dispensary."

"I stopped going, and they went under shortly thereafter. I walked in once before the place closed down, and it was dreary and empty and they had tried to bring some of the classics back to the menu, but it was far too late by then."

"You were too good for this world, Los Amigos."

-- Thewrongbakedpotato

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Worthless and Ugly

"A developer my dad worked with sold off a beautiful piece of land next to a river in a very desirable area, he sold it to another developer. The new developer cut down every tree on the 6 acre site, as he said, 'he wanted to see what he had.' "

"The land then started to slide into the river, rendering it worthless and ugly."

-- pete1729

Other people talked about major overhauls that a company made in the hopes of driving more revenue. Of course, these schemes backfired completely.

When Dollars and Cents Is All They Care About

"Take a help desk that has been consistently rated extremely well by its customers for their first-call-resolve, attitude, and helpfulness; outsource it to a company that's been rated towards the bottom of the list for over a decade because it costs less than the salaries/benefits of your former in house help desk."

"Then complain when your first-call-resolve drops through the floor and your customer satisfaction is at an all time low."

-- amalgamas

Full Speed Ahead

"Property management company I used to work for had a number of student properties and high-rises that were always a struggle to fill in the summer months when students went out of town."

"Head office came up with an offer that anyone who signed for two years got the four summer months at 50% off. Sounds like a good deal, 50% rent is much better than zero. We signed tons of students."

"However the lease templates that head office sent over showed the reduced rent rate on the lease rather than just adding the discount as a separate addendum. I noticed this discrepancy and reported it - and was subsequently ignored."

"Which meant the students were signing a legal document that guaranteed them 50% rent for two years."

"The company lost hundreds of thousands in revenue."

-- kor_hookmaster

Talking the Talk

"A radio station i used to listen to recently changed their format from 80% music, 20% talk show to 100% talk show. Then they were like 'oh you can still listen to the music but it's only going to be on our app.' "

-- El_Voador

The Exact Wrong Move

"Circuit City was pretty stupid. When the recession hit, they decided to stop selling appliances and instead focus on DVDs and televisions and such. (Appliances are known as being a recession proof item. People always need refrigerators and microwaves. They don't need DVDs.)"

"They also wanted to cut down on labor costs, so they fired a lot of managers and assistant managers, and just left a lot of entry level employees because they were cheaper to pay. Well, entry level employees don't really know how to fully run a store, so pretty much every Circuit City became dog sh**."

-- Stevie-Avail

Driving Them Away

"There was a shopping plaza near me with a fairly large gift store. Not a gift shop in the museum sense, basically like a Hallmark store but independent. It wasn't exactly bustling, but they apparently did solid business and a lot of people in the community really appreciated having it there as a place to buy gifts and wrapping paper and such."

"The owners of the shopping plaza raise rents to the point that the shop goes out of business. The reason this was stupid is that the store front sat vacant for like 15 entire years. Seriously, this place closed when I was a child and I'm now 27 and the vacancy was only taken over very recently."

"If their goal in raising the rent was to have a more profitable store move in to that space, they certainly failed and missed out on decades of rent as a result."

-- Sarahlpatt

Pandora's Box

"In the early days of the personal computer, a fairly prominent developer Osborne went under because they showed off their new model far in advance of when it was actually going to be available."

"So predictably dealers immediately cancelled all orders for their current computer model in preparation for the new improved version. Inventory stacked up and they were bankrupt before the new model ever came out....."

"Its known as the Osborne Effect."

-- RedDragons8

Pricey Stinkers

"Cincinnati's deal with The Bengals."

"It has cost over $1B since 2000. It has some of the most ridiculous requires for the city and is widely considered the worst business deal in the history of sports deals."

"The city hasn't remade anywhere close to $1B by having the team. Arguably, they've gained nothing."

"This is all while the Bengals are perennial stinkers. They've made being terrible a lucrative business model."

-- Zezu

And some discussed those "flash in the pan" style business decisions that seemed like a good idea to drum up a short term rush.

Unfortunately, these small tweaks had pretty huge consequences.

Hopping on the Bandwagon

"I worked for a video store during the time Finding Nemo came out on DVD. The video store I worked for got a huge fish tank put inside. It was so big they had to shrink the game rental section. The tank had clown fish in it."

"The tank was also locked and we couldn't feed the fish or clean it. This was supposed to be done by someone who I never saw come in."

"So the tank ended up filled with a bunch of dead Nemos in a nasty as fu** tank. Needless to say parents were very unhappy about it. The local paper did a small article about it too which didn't help an already dying store. I have no idea what they thought an expensive as Hell fish tank would do for their business."

-- OhTheHueManatee

Substituted

"A friend of my husband's owns a sports bar. A few months ago he offered $1 beers. The place QUICKLY became overloaded with homeless people and the regulars didn't like it and stopped going.

"Special didn't last long."

-- DiaHosein

Heart Was Never In It

"Target's expansion into Canada"

"collapsed in 2 years and cost them Billions" -- USSMarauder

"It was so bad."

"We were expecting competitive prices and good products. We got Walmart quality products at higher prices and you'd go into the stores and they would have empty shelves and one product you liked would be there one week but not the next. It would end up at another target the next town over."

"They really treated Canadians like they were doing us the favour letting us shop there." -- warmaster_whorus

Wrong Part of Town

"Panera Cares opening less than a mile from my college campus."

"For those who don't know, Panera Cares basically just let you order food and would list a 'suggested donation' based on what you ordered, but ultimately it was honor system. The cashiers would just make change for you so you could put cash in the donation box."

"If you can't afford a meal it's fine to not pay but you are supposed to volunteer to work for two hours to cover it, but this isn't actually required."

"I think generally these things are supposed to be for really affluent neighborhoods where people probably donate even more than is 'suggested.' "

"But students from the college basically turned it into a real life Tragedy of the Commons experiment. There was almost never bread available because everyone would just take it. The lines were insane and people would donate like $1 if anything. It closed within a year lol."

-- WallOfTextGuy

So if there is one thing to take away from this list, it's this: if you find yourself managing a small business or even a larger scale set of employees, listen to what worked before and think through your changes for a good while.

Old Wives' Tales People Still Believe For Some Reason

"Reddit user the_spring_goddess asked: 'What is an old wives tale that people still believe?'"

Close up of an owl tilting their head to side, looking bewildered
Photo by Josh Mills

The old wives' tales.

They are the stories of legend.

I think we all need a big DEEP Google dive though.

Where did they originate?

WHO ARE THE OLD WIVES!

You don't hear about them as much anymore.

It's like science and logic are suddenly a thing.

But they sure are a good way to keep your kids and their behavior in line.

Redditor the_spring_goddess wanted to discuss the tall tales we've all been fed through life, so they asked:

"What is an old wives tale that people still believe?"

"Wait an hour to swim after eating."

What a crock!

So many summer hours wasted.

I want revenge for that one.

Say Nothing

Giphy

"An undercover cop has to tell you he's a cop if you ask him."

LonelyMail5115

"Pretty much most advice when it comes to cops are old wives tales. I’m not even a cop but most of the advice you hear is pretty off."

I_AM_AN_A**HOLE_AMA

Say Something

"That you have to wait 24 hours to report someone missing."

Severe_Airport1426

"I really think this one is important and should be the top regardless. As it’s a piece of advice that needs to be relearned and the only way to do that is through awareness."

crappycurtains

"This used to be true. I think they changed it after some guy named Brandon went missing back in the '80s or '70s. You used to have to wait 24 hours if the missing person was an adult because they had 'a right to be missing' and then everyone realized that was stupid and stopped doing it."

AlbinoShavedGorilla

Body Temps

"That drinking ice cold water after eating oily foods will solidify the oil and permanently remain in your body. I informed my coworker that if your body temperature ever reached that point, you’d have bigger problems than weight gain."

chriseo22

"Oh, I have a cousin who 100% believed this. One of those guys who believed every early 2000s internet rumor and old wives tale. One night I chugged a big glass of ice water after dinner and he started freaking out and saying my guts were gonna harden."

"I sarcastically told him to drive me to the hospital if that happened. Obviously, nothing happened and the next morning I said something like 'Thanks for being on standby in case my guts filled with hardened oil.' He just walked off muttering under his breath."

apocalypticradish

Arms Down

"When I was pregnant, I was told by young and old alike that I should NOT raise my arms above my head or exert myself in such a manner because it could cause cord strangulation to my unborn sons and daughters."

Fatmouse84

10 Years Actually

Unimpressed Uh Huh GIF by Brooklyn Nine-Nine Giphy

"Chewing gum stays in your stomach for 7 years."

REDDIT

"I remember accidentally swallowing a piece of gum when I was a kid in like 1995 and just accepting my fate like welp, gonna have this in my stomach til high school I guess."

Gecko-911

I was so afraid to sallow my gum when I was young.

This tale is haunting.

High/Low

Hungry Debra Messing GIF by Will & Grace Giphy

"You can tell the sex of the baby by how you carry."

LeastFormal9366

"Pregnancy certainly wins awards for the most old wives tales. So much absolute BS was repeated to us by everyone we talked to."

IllIIIlIllIlIIlIllI

The Cursed

"If you’re a woman and you wear opal jewelry but opal is not your birthstone (October), you’ll never be able to have children, or will be widowed, or just generally have bad luck or something. You can counteract this by having a diamond in the same piece of jewelry as the opal, though."

"I have a nice opal ring that my parents gave me years ago, and I’ve had other women give me this 'advice' unprompted more than once when I’ve worn it. I have absolutely no idea where it started, but I’m pretty sure this little chunk of silicate rock has no concept of what month I was born in, let alone of how my reproductive organs work."

SmoreOfBabylon

Stay In

"Going outside with wet hair will make you get pneumonia. Or an earache. Or maybe arthritis. Depends on which old wife you listen to."

"Jokes on them - I haven't blow-dried my hair in decades and usually leave the house with wet hair in the morning. On winter mornings, the tips of my hair get frozen. No ear infections or pneumonia or arthritis yet."

worldbound0514

Dreams and Facts

"You never make anyone up in your dreams you've seen everyone in your dreams somewhere else before and never make anyone up entirely."

"How would you possibly prove that to be true? My partner adamantly believes this and tells me this 'fact' whenever I have a dream about someone I've never met before."

mattshonestreddit

"My late wife used to tell me that before she met me she would have dreams of standing at an alter on her wedding day but could never see the guy's face, no matter how hard she tried. After meeting me the face was filled in with mine. Don't know if it's true but one of those things I like thinking of every now and then when I miss her."

Darthdemented

Cracked

Getting Ready Episode 2 GIF by The Office Giphy

"Some people still believe cracking knuckles causes arthritis."

Choice-Grapefruit-44

"There's a doctor (Donald Unger) that cracked his knuckles a couple of times a day for 60 years, but only on one hand, just to prove it. Both hands remained exactly the same."

MacyTmcterry

I love my knuckles.

Do you have any tall tales to add to the list? Let us know in the comments below.

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Therapist talking during session
Photo by Mark Williams on Unsplash

Some people stand firmly stand behind their beliefs that everyone would benefit from therapy and that therapy is life-changing.

It's because of the totally life-changing truth bombs their therapist had dropped during their sessions.

Curious, Redditor anonymiss0018 asked:

"What is a little bombshell your therapist dropped in one of your sessions that completely changed your outlook?"

Communication Issues

"'If you don’t have these problems with any other person in your life, why do you think you’re the problematic person in this one?'"

- maggiebear

"I love this. I have a 'friend' who I always seem to run into misunderstandings with. Every time we had a conversation, it somehow turned into a debate even if it was me talking about my day. The conversations were never easy."

"I always evaluate myself first and take into consideration his critiques. He was very good at convincing me that I was contradicting myself or wasn't good at communicating my thoughts."

"I NEVER had this issue with ANYONE else in my life. I kept trying to figure out where the miscommunication was coming from. In the end, I just minimized contact and now I don't run into this issue."

- chobani_yo

"I read this quote somewhere once (and probably have it a bit wrong): 'It's a waste of time arguing with someone who is determined to misunderstand you.'"

- Reddit

Emotional Regulation

"'You can’t control your emotions, but you can control what you do with them.'"

"At the time, I was a young adult who had learned zero healthy emotional regulation skills (only suppression and shaming) growing up, so this blew my mind."

- lil_mermaid

Tough Relationships

"'It sounds to me like you are trying to convince yourself to stay with your girlfriend. I'm not so sure it should be so difficult.'"

"At the time he said this, I remember it was like he said, 'The earth is flat.' I thought he was crazy when he suggested relationships don't need to be difficult. But eventually, I started to realize I was trying to change myself to stay with this person rather than just being who I am."

"It took me three more months to finally break up with her but from that day on, I vowed to never again abandon myself just to be with someone I had convinced myself was better than me."

- metric88

High-Stress Situation

"I was at a high-stress time, and I asked her how people live like this."

"She replied, 'Oftentimes they have cardiac events.' She said it as an urging to care for myself as much as possible."

- KittenGr8r

The End of Alcohol

"I was struggling with my alcoholism, and we were discussing how I had been cutting back."

"She asked what I would consider success, with regard to my drinking."

"I said I wanted to get to a point where it wasn't interfering with my daily life. I wanted to just be able to have a glass of wine at holiday dinners or family gatherings."

"She simply asked me why. Why was it important for me to drink at those times?"

"It was as if she'd turned on a light. Alcohol had always been a key ingredient in every family function, for my entire life. When I smell bourbon, I think of my uncle. When I smell vermouth, I think of my dad. Alcohol ran through almost every happy childhood memory."

"But, even more than that, I was very afraid of the explanation I'd have to give when family and friends asked why I wasn't having a drink. I had tried to quit before but failed. What if I admitted my problem, only to fall off the wagon?"

"When she asked why I didn't want to completely quit, it was the first time I saw that last part of the big picture. I'd be willing to drink myself to death in order to avoid being scrutinized, or judged for possible future failures."

"That was the day I quit. I've been sober since May 6th, 2017. 2,407 days."

- sophies_wish

Acceptance vs. Enjoyment

"'Accepting something doesn’t mean you have to like it.'"

"That took away a lot of my inner conflicts about situations because I could accept a situation without expending energy internally fighting against the injustice of it."

- alibelloc

Emotionally Immature Parents

"You are not responsible for your parents' emotional wellbeing. They are independent adults who have been on this earth for many more years than you."

- SmokedPears

Not So Lazy

"'Why do you think you're lazy?' Then she listed off all the things she knows I'm doing for my family, my job, and my life."

"It kind of blew my mind when I struggled to come up with an example."

"She also described family dysfunction as water. Some families are messed up in a way that everyone can see the huge waves across the surface. Others are better at hiding it, but there's still a riptide that you can't see unless you're also in the water."

"It made me realize that trying to keep the surface from ever rippling doesn't erase what is happening underneath."

- flybyknight665

The Harm in People-Pleasing

"'Why do you make people more comfortable when you are uncomfortable?' when talking about people pleasing and fawning."

- ERsandwich

Agree to Disagree

"'Stop trying to get everyone to agree. When you need everyone to agree, the least agreeable person has all the power.'"

This really changed my outlook on planning family events."

- freef

Grieve and Start Anew

"For context, I had a major TBI (traumatic brain injury), seizures, strokes, and all around not a fun brain time when I was 28."

"They said, 'You have to grieve the loss of yourself.'"

"Most people wanted me to go back to how I was. The f**ked up truth is that part of my brain is dead. The person everyone (including myself) knew died. I needed to grieve the loss of myself."

- squeaktoy_la

Multifaceted Identity

"They told me that my job and career is just a way to make money; it's not my life or identity. That took a lot of pressure off me."

- unfairpegasus

Breaking the Cycle

"They validated me."

"'You always talk about not wanting to do to your daughters what your mom did to you. You worry about it so much in every interaction you have ever had with them."

"But your children are 19 and 21 now. They are happy and healthy and they trust you because you’ve never abused them in any way. So I just want to validate for you that you really have broken that cycle of violence."

"You did that. And you should be proud of it. I’m proud of you for it.'"

- puppsmcgee74

The Grieving Process

"I was constantly bringing up how I felt like a completely different person after my mom died... like there was a marked difference between before and after her death."

"But once, she was asking about my hobbies, I got really into describing all the things I loved to do or at least used to do before I got into a deep depression."

"She was like, 'Wow, you seem very passionate.'"

"And I just sat there like, 'Well, I mean, I can't change what I like to do, they're still fun to do.'"

"And it's like she knew when to take a step back, because it was like, wow, I may be super depressed about my mom passing, but I'm still me. I'm still my passions and those don't go away."

"I don't know, maybe it only makes sense to be, but it really started getting me back on track."

- Hannibal680

Sharing the Load

"I've never really had friends. I've had colleagues and classmates and housemates and people who have hung out with me, but I never really felt close to any of them."

"And I did that thing you see on here sometimes; I stopped reaching out to see if I would be reached out to, and I wasn't, which I took as confirmation that they didn't really want me around, or at the very least, that they wouldn't mind my absence."

"I was talking to my therapist about people I'd been close to in college, and she told me to pick one and talk about him. So I did. After I shared some basic stuff like his name and his major etc., and a couple of anecdotes, she asked me what else I knew about him."

"And I couldn't answer. It wasn't really a broadly applicable bombshell, but she said, 'What else?' and I started crying because I realized that for as simple as the question was, my inability to answer spoke volumes."

"I've never had good friends because I've never been a good friend. I'm withdrawn and reserved and I always made others do the work to drag me out, without ever extending my own friendship in a meaningful way in return. If I wanted to have meaningful relationships with other people, I would have to build them."

"I'm still working on this, but I'm trying to make more offers and extend more friendliness to others in my daily life."

- Backupusername

The discoveries in this thread were incredibly touching and profound; it's no wonder these were lasting concepts for these Redditors.

It's important to keep ourselves open to inspiration and insights from others, as we have no idea how their experiences could help us, or how we could help them.

Aerial view of a church in a small town
Sander Weeteling/Unsplash

There's something comforting about living in a small town.

It's characterized by close communities where neighbors know each other by name and there is an abundance of kindness extended to others.

Gift-giving is a commonality, as is the sharing of recipes, and people going out of their way to help each other in a time of need.

The pace of living in small towns is also a striking contradiction to city life, where crowds of people go about their busy lives without much interaction.

Curious to hear more examples of what small town living is like, Redditor official_biz asked:

"What's the most 'small town' thing you've witnessed?"

These are positive examples of a tight-knit community.

Live Updates

"We have a village Facebook page. Every time the ice cream man drives into the village, the entire page goes ballistic. People send live updates of where the van is and which direction he's heading. The ice cream man has started accepting DMs so he knows which streets to go down."

– PyrrhuraMolinae

Brush With The Law

"I’m from a town of less than 2,000 people. When I worked at the grocery store there people would often drop off stuff for my family members because they didn’t want to drive all the way down to our house. I no longer live there but recently got a call from my daughter. She had been stopped for speeding and handed over her license and insurance which happens to be in my mother’s name. The officer goes 'Hey, you’re Donnie’s granddaughter! I ain’t gonna write you a ticket but I’m telling Donnie when I see him tomorrow cause we’re going fishing.' She replied 'I think I’d rather have the ticket.'”

- Reddit

Roadside Catchup

"The traffic on the 'main street' of my town is so sparse, two drivers going opposite directions can stop and talk to each other for a few minutes without causing any problem."

– anon

When things go wrong, people take notice without incident.

Bank Robbery

"A guy robbed a bank and everyone knew immediately who he was and the teller got mad at him."

– AlexRyang

"A local bank was robbed and one of the tellers told the police to bring her a yearbook from about ten years earlier and she would be able to point the robber out. He had been in the grade before hers in school."

– Strict_Condition_632

Wise Woman

"When I worked at the bank in town there was an older lady that had worked there through 5 mergers."

"She knew everyone, there was a young guy yelling at me one day. She walked out of the back and he immediately quieted. She went off about telling his grandmother that he was treating young women like sh*t. She also said that if he didn’t straighten up not one girl in town would ever marry him she would make sure of it."

– ilurvekittens

Intoxicated Local

"Town drunk was paralyzed and used a motorized wheelchair to get around. I was driving home one Saturday night and said town drunk was passed out in his wheelchair doing circles almost directly in the town square. Had to call his brother who came and picked him up on a rollback truck. Strapped him down and drove off into the cold dark night."

– DoodooExplosion

Grazing Over To The Bar

"In my former small town, there was an older guy who'd lost his license after getting a few DUIs. Every day, he would ride his John Deere lawnmower to the corner bar around 3PM and sit around watching TV and sipping his beer well into the night. Then he'd head the couple miles back home on his mower. He even had a little canvass shell he put on when it rained or got too cold."

– brown_pleated_slacks

It's not surprising how small town people behave differently than those who are from metropolitan areas.

Welcoming Committee

"I lived in a small town. When I moved there, people would ask, 'Whose house did you buy?'"

–MoonieNine

"Move to a small town. 30 years later, you are still the new guy."

– impiousdrifter

"I lived in a small town for most of my childhood but I wasn't "from there" because my grandparents weren't from there."

– raisinghellwithtrees

"Worked with an older guy, relative of the owner of the business, he was 73. I asked him if he was a local, he said 'no his parents moved here when he was two.'"

– realneil

A Busy Day

"Lived in a town of about 5,000: A woman walked into the DMV on a Friday, saw that there were 3 people ahead of her and left to come back another time when they weren't so busy."

– KenmoreToast

Who Let The Dogs Out?

"My dogs got out while i was working. the police called my niece's elementary school (she was a 5th grader) to get her to round them up and take them back home."

– mediocrelpn

"There was a small kennel behind the police station for runaways. They called us saying they had our dog, and moments later our dog showed up home. He broke out of jail."

– Worried_Place_917

While life in a small town sounds appealing, I don't know if I can ever live in one.

I'm so used to life in big cities, I think it would be quite unnerving to adjust in a neighborhood where everyone literally knows your business.

I would be paranoid.

And I'm sure the same could be said of life in the big city.

Would you consider making the switch to life in a different setting?