The Weirdest Rebrandings Of All-Time
Reddit user PulakHasan asked: 'What's the Weirdest Rebranding of all time?'
Companies and products rebrand for a variety of reasons.
Sometimes they want to revitalize a dying brand.
Or stay fresh and modern.
Other times they're trying to put a negative public image in their rear view mirror.
And sometimes, someone somewhere in a company has low impulse control.
Anyway...
Reddit user PulakHasan asked:
"What's the Weirdest Rebranding of all time?"
Weight Watchers
"Weight Watchers abbreviated their name down to 'WW' and in doing so, increased the syllables needed to pronounce their new company name."
~ hambone10
"You burn more calories uttering the extra syllables."
~ jungl3j1m
waitr
"Waitr was an extremely successful delivery service here. They had full time employees and you could get food delivered in 30-45 minutes."
"Then, they made everybody an independent contractor and started calling themselves ASAP."
"'As slow as possible' caught on and they lost the majority market share within a month."
~ bravesgeek
GiphyHBO
"I still don’t understand HBO dropping probably the most prestigious name in cable tv/streaming."
~ stoneman9284
"Right?! Also it literally means Home Box Office - that’s the best name for a streaming service????"
~ oreos_in_milk
Nordic Choice Hotels
"Nordic Choice Hotels rebranded to 'Strawberry'."
"They have to mention their old name all the time, because Strawberry could be absolutely anything."
"If only it were 'Strawberry Hotels' but it's not. It's just Strawberry."
"They removed the part that explains what kind of business it is."
"Madness."
~ WoodSheepClayWheat
GiphyUSWest
"USWest-->Qwest-->CenturyLink-->Lumen I don’t care what your name is."
"Can I have more than 10mbps DSL at my address?"
~ Trickycoolj
"In Europe, and it's now Level3--> Centurylink--> Lumen--> Colt."
"I'm sure they rename in the hope people forget the incompetence."
~ ConsciousValence
"My mom has worked for them since 1977 when they were Northwestern Bell."
"She's been through a billion name changes."
~ CorporalBB
Circuit City IQ Crew
"Circuit City rebranding their PC technician division from IQ Crew (which predated Geek Squad, by the way) to..."
"Firedog."
"I worked at a Circuit City from 2005-2008 and we all thought it was a prank when we saw the announcement."
"'The intensity of fire with the loyalty of man's best friend'."
"I sh*t you not—that was the marketing."
~ Tiberius_Jim
GiphyBritish Petroleum
"When after a major oil spill, BP changed their branding to Beyond Petroleum for an ad campaign showing how they were investing in renewables."
"Logo change too."
~ RandomAmuserNew
"An oil spilled followed by a huge effort to cover it up, including dumping Corexit into the water to mix with the oil and make it sink."
"So it was no longer visible from aerial shots, but it did far, far more damage mixed with a dangerous chemical and sitting on the sea floor than slowly evaporating or being soaked up on the surface."
~ LurkerOrHydralisk
Amoco
"When BP purchased Amoco, they quickly rebranded all the stations to BP."
"Not sure if it is everywhere but Amoco had a lot of brand recognition in the Midwest and a lot of people just didn’t like BP."
"Eventually, they started rebranding some of their stations back to Amoco to cash in on nostalgia."
"I always thought it was dumb but never realized that so many people hated it until after I worked for BP (very briefly) and was told the story of how much pushback they got."
~ anitabelle
British Petroleum (BP Oil)/Paul Sableman
Overstock.com
"Overstock.com I think qualifies for weird rebrand."
"Bed Bath and Beyond went out of business and was bought out by Overstock and then Overstock just rebranded everything to Bed Bath and Beyond."
"If you go to overstock.com it’s just BBB."
~ WhatsABuckland
Snoop Dogg
"When Snoop Dogg (temporarily) changed his name to Snoop Lion to make a reggae album."
~ RomanOnARiver
"Snoop’s original name on Death Row was 'Snoop Doggy Dogg'. When he left Death Row and went to No Limit, he had to alter his name (which might have been his original name) to 'Snoop Dogg'."
~ GotMoFans
"Snoop’s mother used to call him Snoopy as a nickname which is the origin."
~ OpanaMan
"The Charles Schulz people would have had a field day."
~ GotMoFans
GiphyBooks-A-Million
"Books-A-Million to 'BAM'."
"I was in a parking lot with one and had no idea it was a bookstore, as I was a bit too far out to see more than 'BAM' from where I was parked."
~ lynnyfox
KIA
"Everytime I see the new KIA logo I assume its a NIN [Nine Inch Nails] fan."
~ vinyalwhl
"I thought it was KN for an embarrassingly long time."
~ VulfSki
"KIA changed their logo on their cars and Google showed an uptick in the searches for 'K N cars' because people liked the look of them but didn’t realise it was a KIA."
~ User_Deleted_Content
Mark Chan on Unsplash
Royal Mail
"Royal Mail deciding Consignia was the way to go forwards."
~ PonITdude
"They wanted to go international but they lost so much money that year they had to stay national and reversed the name back."
~ ShinyHead0
"Twitter to X."
~ sandiercy
"And then everyone still refers to it as Twitter."
~ Safety_Drance
"'A user on X, formerly known as Twitter, posted…'.”
~ tommyk1210
"Rather like to see 'A user on Twitter, erroneously known as X, posted...'."
~ SagittaryX
"'A user on twitter, largely unknown as X, posted...'."
~ Pinksters
"A few days ago, I saw an article that said 'Twitter, which Elon Musk incorrectly thinks is called X for some reason...'."
"That was pretty funny."
~ temalyen
GiphyCity Landmarks
"In Chicago we still call it the Sears Tower [renamed Willis Tower in 2009]."
~ baccus83
"And in Pittsburgh, it’s still Heinz Field [renamed Acrisure Stadium in 2022]."
~ NoVaBurgher
"And in Toronto, it’s still the Skydome [renamed Rogers Centre in 2005]."
~ nonanarchist
"And in New York when you take 287 across the Hudson it's still the Tappan Zee Bridge [renamed Governor Mario M. Cuomo Bridge in 2017]. "
~ keytarin
"A lot of LA people still call it Staples Center [renamed Crypto.com Arena in 2021]."
~ New_Simple_4531
"In Denver we will always say Mile High Stadium [renamed Empower Field at Mile High in 2019]."
~ SheBrokeHerCoccyx
Some rebrandings make perfect sense to the public.
Others are utterly baffling.
What would you add to this list?
Predatory Business Tactics That Should Be Illegal But Aren't
Reddit user jwwin asked: 'What is a predatory business that shouldn't be legal, but is?'
Companies are typically in business for profit, and very few have the goal of keeping the customer's interests in mind.
But some corporations go even further to get more out of their customer in exchange for their "quality services" and as a result, the line between general business and scam becomes blurred.
Redditor jwwin asked:
"What is a predatory business that shouldn't be legal, but is?"
Students paying an exorbitant amount in tuition in order to seek higher learning should be warned there are additional expenses to cover for.
A Textbook Example
"College textbooks, they will release an 'updated' edition every semester but the information doesn't change. And then after you spent a fortune on the books the places that buy textbooks will give you like 5% of what you paid for the book."
– teethalarm
A "Double Whammy"
"Former Prof here. I talked with a book rep about this once and learned a lot. It is a bit complicated but worth understanding. Book publishers rely on large quantity sales to make any money on a book because the cost of production is so high up front (author, editors, printing, etc.). So, for a book to be profitable, it has to sell a lot of copies to spread the cost of production across all the books. A paperback in the fiction section might sell 100,000 or more. A textbook might sell as few as 1,000. So, the publisher needs everyone to buy the book to break even."
"Now add colleges into the mix. Somewhere in the 1980s (give or take), colleges saw publishers selling books and making larger profits on them than the college bookstore was making per book. So they got the bright idea to start buying used texts and reselling them. Before that, a text would come out and 97% (making the number up but it was close to that) of the students would buy the book in year one, 85% in year two, 75% in year three, 60% in year four and 50% in year five. A $50 dollar book would cost $25 to make (again, making the numbers up), sell to the bookstore for $40 ($15 publisher profit), and be sold to the student for $50 ($10 bookstore profit). Across the five years, the producer would make a profit."
"Then, college bookstores began offering students $25 for a used book and selling it for $40 ($15 profit - $5 higher than that of a new book). Students would then prefer the $40 used book over the $50 new book. But that cut the publisher's sales from 97% to 50% in the first year. Because they could not sell as many books they had to do two things: (1) raise the initial price of the text to cover the production cost in 1-2 years rather than 4-5 years, and (2) cut the cycle down from 4-5 years to 1-2 years to ensure that they got sales of the book. That is a double whammy. Texts that used to cost $50 now cost $300 or more. And they have a new version out every 18 months or so. Students refuse to pay that price and that cuts the sales numbers even further forcing the price up again. And, with new editions out so frequently, it is harder to sell them back to the bookstore."
"That's why you see so many 'course packs' now - where a professor will pick a few pages from a book to give to the students. I went from having nearly every student purchasing a text in my early career to having zero students with a text late in my career. Your professor probably dislikes the state of affairs as much as you do. I cut down what books I would select because I could not justify students paying that much for what they were getting. I would also recommend students look for older editions on Amazon and the like which got me in trouble with my administration because I was not supporting the bookstore. But, it was difficult to teach from a text that no one had or had access to. The University's desire to generate revenue from texts truly was killing the chicken because it was not producing enough eggs."
"So look for an older edition on Chegg, Amazon, or the like and match it up with what your professor is teaching from the new edition. You are right, it probably has not changed. Be careful for the problems at the end of the chapter - that is often where the changes are."
– BewnieBound
These businesses parade as services but they are notorious for taking more than what you're willing to pay for.
For A Future Owner
"Rent to Own (furniture, appliances, TVs, video game systems, etc.) The mark up on the interest over time ends up costing 4 times the purchase - or more."
– PartyAlarmed3796
"Well the trick is to not pay (seems to be what a lot of people do)."
– Expensive_Ad2695
"Which is why those places are so expensive and why they're actually kinda necessary for some people."
"They're taking a pretty big risk on people with no credit, and if a person with shi*ty credit needs a refrigerator or other necessary appliance, there's usually nobody else willing to work with them. Also, most of them report to credit agencies so you can build your credit through them."
"I'm not a fan by any means and I hate that people are buying video game systems and couches through them, but I still think they're filling a need."
– Pitiful-Pension-6535
Money Sucker
"Payday loan companies – they're like financial vampires, sucking the life out of people with high-interest rates."
– neonliolia
"And yet most of them are owned by major banks... hmmmm."
"Bank of America, Wells Fargo, US Bank, JP Morgan/Chase collectively all own the largest payday lender companies."
– Bramtyre
"In Canada, there is an effort to turn Canada Post into a kind of bank that offers basic banking services to the most vulnerable. Not sure what happened to that, but it was an alternative to check cashing and payday loan rackets."
– hobbitlover
Greedy Event Vendor
"Ticket Master."
– LTVOLT
"Agreed. We went to a preseason hockey game the other week. Tickets were $5 each but there was around $8 of Ticketmaster fees for each one and you had to use their app to get in the door because the barcodes change like every 30 seconds or something. It's ridiculous."
– darfus1895
Where can citizens turn to receive genuine care without drying up their financial resources?
Big Pharma
"Health Insurance and over priced perscription drugs."
"Wife is type 1 diabetic. Her pump is over $1000 a month WITH 50% coverage. $177 for just the sensor pack. We have the best coverage we can afford."
– Dukeboys_
"US pays the middle man for health care coverage. The middle man and the health care provider come up with "health packages" you can buy into, just in case you get sick. It's just sick how they funnel money from the middle class into this."
– dcoolidge
"Healthcare insurance industry. They can straight up reject claims you should be covered for and make you jump through near endless hoops to get them to pay for the service that is part of your plan."
– ColdHardPocketChange
All Out To Get Ya
"Homeopathic 'medicine' sellers."
"Psychics"
"Domain search engine registration scams (fake emails or physical mail that shows up saying 'your domain search registration is about to expire' and look exactly like warnings that your domain name is about to expire)"
"Fake homeowner warranty/car warranty scams loaded with so many limitations and exclusions they’ll basically never pay out."
"Multilevel marketing systems like Amway."
– 4wqrewtety
Losing Sight Of Kids' Well-Being
"From my experience working in group homes for youth are awful. The owners only want money and the more kids in care the more money."
– OddReputation3765
Going Nowhere Fast
"Car insurance."
"You get penalized for using it. Even just once in some cases."
– Effective_Sundae_839
"1000% agree. I was rear ended by a hit and run driver while i was stopped at a stop sign. Literally came to a stop for 3 seconds max and got destroyed. Car insurance wanted to give me 4k and shut me up. It’s called the nuisance fee. I eventually lawyered up and got 25k out of it. But like wtf. B*tch that’s what we PAY FOR, following renewal of my policy it increased hundreds of dollars a month and that was even after i switched to a different company. 'A claim is a claim regardless who is at fault.'”
– HitBackZach
Businesses taking advantage of their customers should be a crime, yet here we are.
What companies can you think of that legally continue to look after their own profitable interests above providing a decent service?
We've all experienced poor customer service, even at some of our favorite places.
Though we might think certain places are completely reliable, every now and again we might find our food taking an unexpectedly long time, or be treated less than cordially by a new employee.
In most cases, these unfortunate situations were something of a fluke and won't stop us from going back in the future.
Of course, there are more extreme cases, which see the end of our ever using or frequenting certain businesses ever again.
Redditor OpposedToBears was curious to hear cases of businesses permanently losing customers through their practices, leading them to ask:
"How did a business permanently lose you as a customer?"
Bank Robbery... Done By The Bank!
"I had been a Wells Fargo account holder for 13 years."
"I started with a joint account with my parents as a teenager and later opened my own accounts and closed the joint account."
"My brother also had a joint account with my parents that he later closed when he opened his own account."
"He didn't really use his account with them and it was sitting empty."
"Fast forward to me being in law school and broke as a joke and my brothers account overdrawn because of some fees they were hitting it with."
"Wells Fargo decided to pull money from my almost empty account to cover my brother's overdrawn account."
"The only link between my account and his that we both, at some point in our lives, had joint accounts with my parents even though they were both now closed."
"Wells Fargo was wholly uninterested in listening to any sort of reason and repeatedly stated that this was their 'policy' despite the absurdity."
"My brother reimbursed me but I closed my account and have refused to do business with Wells Fargo on any level since."- kikithemonkey
Their Service Is Ironically Anything But "Direct"...
"Directv."
"They let you buy any movie or channel package online or with a remote, but if you want to cancel something you have to call into their 1-800 number."
"After sitting on hold forever and then having to sit through a bunch of offers on other channels and packages I just cut the cord."- ClassicPatsGamesYT
Tv Guide Satellite GIF by Eternal FamilyGiphyCorrupt Car Salesmen Is a Cliché. That Just Won't Die...
"AutoTrader Online."
"Bought a car out of state and they never transported it."
"They also never handled the paperwork."
"Seller and I had to do it all ourselves."
"Weeks of phone calls with AutoTrader ending in, 'We promise', 'doing that now', 'just shipped', 'you should hear from them within X hours'."
"2 months.. nothing."
"Never again Autotrader."
"I don't believe your lies."
"Thank goodness seller was a decent human."- hyteck9
The Customer Is Always Right...
"I ordered carryout from a French restaurant in Pittsburgh early in the pandemic."
"The order was around $120."
"I gave them my PayPal debit card number."
"When I got to the restaurant, I added a bottle of water, which changed the amount I owed to, say, $127."
"So they processed the two orders, for a total of $247, which I did not realize until sometime the next week."
"It took over a month to get my first $120 returned to me."
"The owner of the shop could not have been any nastier, saying it was my fault."
"Never have I ever gone back there."- EnlargedBit371
Shocked Night Out GIF by Pudgy PenguinsGiphyMakes You Wonder How They Ever Turned A Profit...
"SiriusXM called me to get me to renew my subscription."
"Here's how the convo went:"
"Me: I haven't used it in so long I didn't even know I had a subscription."
"You can go ahead and cancel it."
"SiriusXM rep: OK, your credit card on file is expired, so for you to cancel your subscription we need your updated credit card info so we can charge you for the last month of service and the cancellation fee."
"Me: Wait, so you want me to give you my credit card info so you can charge me to cancel your service, which I just told you I'm not using?"
"SiriusXM rep: Yes, that's right."
"Me: And if I don't give you my credit card info you have no way to charge me?"
"SiriusXM rep: Yes, that's right."
"Me: LMAO no. Goodbye."- OuterRimExplorer
People Expecting To Get What They Pay For Shouldn't Come As A Surprise...
"Vivid Seats."
"I purchased a floor ticket for a concert and was sent a mezzanine (2nd floor) ticket and unfortunately didn't notice til I got to the concert."
"Obviously floor tickets were WAY more expensive than the ticket I received."
"Vividseats refused to refund me because 'the seller fulfilled my order' ."
"Apparently doesn't matter if you don't get what you pay for."
"I filed a charge back with my credit card and just found out this morning that I won."
"I won't ever be using them again, customer service was horrible."- evelocityf
Desolation Row Concert GIF by My Chemical RomanceGiphySome Might Call This Karma...
"Twenty-seven years ago there was a little Italian restaurant in Greenwich Village in New York City."
"We had a friend who was on tour with an entertainment act, and whenever he would pass through New York, we would all get together with him for dinner."
"He was coming through the city late one night."
"We couldn't start dinner with him until 10:00 PM."
"This was not good for my wife and me as she was in her first trimester and waiting that late for dinner was not good for her stomach."
"My wife and I had an early dinner in the city, saw a movie, and then met our friends at this Italian restaurant."
"We decided that since we were not hungry, we would buy all the appetizers for the whole table."
"There were about 12 of us."
"We also said we would not be ordering an entree."
"We were told that this was unacceptable and I asked to see the owner."
"The owner came over and informed us it was the policy of the restaurant that we must order an entree regardless of how many appetizers we purchased."
"I protested pointing out that I had ordered over $100 in appetizers and I could get 2 entrees for $15 each."
"This idiot would not budge."
"So I canceled the appetizer order and purchased 2 lasagnas instead."
"I then requested that the entrees be packaged for takeout as neither my wife nor I were hungry in the least."
"I was once again informed that the entree MUST be presented at the table before being boxed to take out."
"Neither we nor any of our friends ever set foot in there again."
"I had a client in the village four months later and I walked past that restaurant."
"It was boarded up."
"Good riddance."- Sprocketholer
Lisa Ling Thank You GIF by MaxGiphyYou Can See Right Through Them...
"Glass door."
"They're f*cked."
"Make you leave a review to read reviews."
"On top of that they delete reviews posted by employees."
"I just want to know if the company I'm applying for is a hellhole."
"That's it."- heavenstarcraft
When Communication Is Your Business, You'd Better Communicate...
"AT&T."
"I had the weirdest situation."
"We had to transfer our landline to their new service but still AT&T to AT&T."
"It took over 21 days to get it working and I called them every single day (no joke)."
"They would say the same stuff 'we'll reset the system'."
"I decided to cancel it then said well you need to pay for the cancelation fee."
"I'm like, but you guys lagged so long that it made me cancel."
"Did not budge at all and said well you missed the deadline."
"Cancelled - AT&T internet ,phone, cable."
"Cancelled - AT&T business internet/phone."
"Cancelled - AT&T Mobile."
"I understand I'm just a number and won't bring down their business but you ain't getting another dime."- shocktopper1
Internet Web GIF by Sam OmoGiphyNo matter our profession, we've all had an "off" day at least once in our lives, so it's always a good idea to give people the benefit of the doubt.
But when people don't treat others with respect or compassion, or frankly don't do their job, don't expect any kindness or understanding in return.
People Share The Dirty Secrets That Made Them Stop Supporting A Company
In the 1987 movie Wall Street, actor Michael Douglas' antihero Gordon Gekko infamously said:
"Greed, for lack of a better word, is good."
The quote became a perfect representation of rampant corporate greed and corruption prevalent in the era during and after Republican President Ronald Reagan's stint in the Oval Office. The Reagan administration pushed deregulation and elimination of consumer protections.
While the government may not always step in to thwart shady or harmful businesses, consumers have one way to control them—their money.
Money talks.
Reddit user Wetter42 asked:
"What's a dirty little secret you found out about a company or service that made you stop using them?"
Poor Working Conditions
"Ashley Furniture—abysmal OSHA record, repeat and willful violations."
"People are not expendable."
~ surfinwifsharks
"I assure you, it's worse."
"That's just what OSHA made public, but I live near their factory in Arcadia and know people who work there, or used to work there."
"Someone bled for your dresser."
~ Wild_Question_9272
"I used to work as the lead designer for BLUENOTES in Canada. YM Inc knowingly uses near slave and child labour and denies everything in the press, but they do know, and they don't care."
"Money is more important."
~ Pkactus
"I used to work for Goodwill and in the back I saw one of my coworkers who has a physical and mental handicap come out of the office of our store manager crying. I really liked this coworker, I remember her as one of the nicest people I've ever known."
"I asked her what was wrong and she said that her wages were going to be cut substantially. She stated the store manager was told by corporate that it was since she was not able to work as fast as others in the back doing pricing.
"I asked if she would mind if I asked what they had cut it to and she said $3.30 an hour."
"WTF!"
"It turns out that Goodwill has a policy to pay disabled workers the legal subminimum wage."
"Sec 14 (c) allows corporations to pay people with disabilities a subminimum wage. According to Labor Department records, Goodwill pays some of its disabled workers as low as $0.22, $0.38 and $0.41 per hour depending on the state laws."
"Goodwill does not show much goodwill towards their workers."
~ Red_Beard_of_Tucson
Questionable Spending
"Susan G. Komen for the Cure."
"The pink ribbon is a scam!"
~ worldsokayestmomx3
"Most people also don't realize it just because something is pink, has a ribbon on it, says breast cancer on the front or is sold in October it doesn't necessarily benefit anything other than the company that made it!"
"There are no patents or trademarks on pink ribbons that mean that anytime it's used it has to benefit breast cancer research or awareness. Literally anybody can sell something pink with a ribbon and it doesn't mean a damn thing for actual cancer patients."
~ Crystal_crone
Shady Business Practices
"H&R Block used to do something like this with their tax preparation service. Not sure if they still do."
"Their slogan was something like, 'Come on in and we'll tell you if there's mistakes in your self-prepared return, for free!'."
"So you go in, they spend 5 minutes looking at your self-prepared return, and they tell you, 'Yes, indeed, there are mistakes here'."
"And then you ask them to tell you what the mistakes are. And that's when they tell you it'll cost $75 for them to tell you."
~ whomp1970
"Intuit lobbied the government to keep taxes complex."
"F*ck TurboTax."
~ lifesavingsgoboom
"Angie’s List (aka Angi). Did work for a person and they left a good review on Angie’s List.
"Next thing I know I’ve got a guy from their call center blowing up my phone. He wanted me to pay them to put more good reviews under my company’s name and to steer potential customers towards my business for an additional fee."
"Basically everything they say they don’t do on their ads. I’m sure it was a trustworthy company when Angie still owned it, but it’s scammy as hell now."
~ Tangboy50000
"My mother is terminally ill and closing her business. Angie’s List called about promotion and she kept saying no."
"Finally had to tell them she was dying."
"They offered her a cheaper promotion. They suck."
~ StitchingKitty897
"The sheer amount of people who still use uTorrent, even among my friends boggles my mind."
"It's basically an adware at this point. They even used to bundle a cryptominer at one point that secretly used your computer to mine bitcoin (or some other crypto)."
"ALWAYS use open-source Torrent clients."
~ vpsj
"There is a vintage toy store chain near me called the Toy Vault. The owner, Dan, has been ripping people off for years, offering them very little money for their toy collections."
"He treats his employees terribly. Many toy collectors in the area have their own Dan story."
"One time a couple of years ago I was setting up a pop-up shop to sell a massive collection of toys that my friend's parents had hoarded."
"We had been advertising for a couple weeks and were excited to make some people happy offering great deals on a lot of cool toys."
"The Thursday prior to opening Dan messaged me asking if there was a price we'd sell the whole collection for, saying that he could bring a truck that night and rid us of the burden."
"I said no because neither of us had the time and told him he could come Saturday with the rest of the buyers."
"He replied angrily calling me an 'amature' and said that if we were 'serious about selling' we would make the time, and that he knows we shop at his stores."
"Well I don't anymore, Dan."
~ ancient_scully
"There used to be a comics and collectibles store near me that was run by the same type of people. They would take the current month's comics and bag them and mark them up by at least 50%, so you would have to pay a premium for even the most recent issues."
"If they thought the comics were going to be hot, the marked them up even more). They were pretty much the only comics store in the area, and they were one of the few that sold a lot of independent comics, so it sucked that I had to boycott them."
"What's worse was their policy towards collectibles and action figures—the owner would buy case upon case of whatever the latest fad toy was and pull out the rarest figures and charge $100+ for them."
"Then he would drive his pre-teen son to the local Toys R Us with the rest of the figures, and have the kid walk in and claim that he had gotten all of them for his birthday, but he didn't want them, so could he trade them in for store credit.
"At the time, Toys R Us had a pretty loose policy towards returns—if you brought in something still sealed in its original box and it was an item they sold, you could get store credit for it. This worked for a while, but eventually this guy was banned from every Toys R Us within like an hour's drive."
"Eventually, the comics and action figures craze died down and this guy went out of business shortly thereafter."
~ WaldoJeffers65
"Companies like BetterHelp (mental health platform) exploit clients data/info and breached privacy."
"Yet they still advertise everywhere. Somewhere like 3 lawsuits about it."
~ Friendly-Jump-5307
"Therapist here. BretterHelp is total garbage."
"I feel bad for the clients who go through several green therapists to find someone who's actually a good fit and then the therapist leaves (understandably) because BetterHelp treats and pays them so poorly."
~ SpuddyBud
"The Weather Channel app collected and sold user location data without disclosing it would it be shared with advertisers."
~ KawIsTheLaw
"I will never buy anything from LG."
"Sometime around 2008ish, they (like many other hardware/software companies) were messing around with what was essentially adware, seeing how far they could push things to get borderline-malicious advertising onto your home computer."
"Stuff like the pile of CDs that came with your new Gateway, the 'do you also want to install X, Y and Z? We're going to imply it's necessary' when installing messaging apps, or the huge unnecessary printer 'software suite' when all you needed was the driver."
"LG went a step further."
"LG embedded adware in the firmware of their CD/DVD drives."
"Every time you opened or closed the drive, you'd get a little popup from your system tray that served you an ad—pretty much indistinguishable from the legions of adware/spyware your aunt would get from clicking 'yes' to all her popup ads."
"Except nobody clicked yes on anything, and it couldn't be removed. It was embedded in the drive itself, essentially performing an AutoPlay exploit on a virtual drive to show you the ads, then disappear again."
"They eventually were threatened with legal action and had to post a firmware update/removal tool on their website.
"The ad software was called BlueBirds, and LG scrubs all mentions of it from their Wikipedia article every now and then."
~ DJ33
Cruelty And Greed
"Nissan spent a decade ruining the life of the guy who owned nissan.com."
~ zonker77
"Crumbl Cookies. Their VP of HR did an AMA (Ask Me Anything) on LinkedIn that I happened to see because they are fairly local and I have a few mutual connections."
"Anyway, she went off on why they were always understaffed in an area because 'everyone one else is paying above market value for employees and [we] only want to pay market value and hire people passionate about [our] brand and making cookies'."
"It really rubbed me the wrong way, because if everyone else is paying more than you it doesn’t mean they are paying above market value, it means you are paying below market value."
"I haven’t been back since, besides they also sued another company for also selling cookies in square boxes… and honestly the other companies cookies taste better."
~ Luckyfinger7
While we as consumers and customers can't directly dictate anyone else's morals or ethics, we can choose who we will and won't give our money to.
Use your buying power wisely.
Customer service jobs are not for the faint of heart.
Dealing with people at their angriest and rudest does not breed a positive work environment.
Customer service can be a downright toxic job.
And if it's not the customers setting your spirit on fire, it's the companies themselves.
Some companies seem to revel in creating discontent.
That's why these types of jobs have such high turnover.
Redditor Psychological-Name15 wanted the customer service reps out there to give us some truths, so they asked:
"Customer service workers of Reddit, what secret can you reveal from your former company?"
I want to know about the inner workings of Comcast!!
I loathe them!
Oh Dear
Jennifer Lopez Smh GIF by American IdolGiphyI used to work in tech support for Citi Bank. The people working there are not intelligent. My favorite interaction went like this..."
"Banker - How do I type the upside down I?"
"Me - Ma'am, that's an exclamation point."
slappy_mcslapenstein
The Crappy People
"In every CS job I’ve ever had: we will bend over backward to help a nice person. We will expedite any complaint, give maximum compensation, and harass other areas of the business for you."
"We will do the absolute bare minimum to help a shi**y person and if you’re really bad, we will do everything in our power to make sure you get nothing but what you’re legally entitled to and it will be a process to get that."
11catsinahumansuit
"I don’t work in CS but 100% the same for us in IT a nice person will get new stuff while a shi**y person will get questionable secondhand crap that will take 12 months to fix! I will make sure that you wait as long as humanely possible to have anything fixed!"
Sharp-Demand-6614
Go to Holiday Inn
"If you ask for a supervisor calling Marriott you will just get another person who is not a supervisor, but say they are."
cryptnificent
"Yep. I've seen this done numerous times across multiple industries. Usually, it only involves an actual sup if it's a genuine problem or if they want to make a point."
"The last job I had was in towing junk cars. Two of the inside buyers, one male, and one female, would bounce that sup card around constantly. Idk how no one ever put it together. We'd get repeat callers and repeat sellers so I don't know."
ItsBobFromLumbridge
Heartless
"Worked at a contracted call center for Centrelink. The manager told us to deny as many emergency payments as possible and they would back us no matter what. They were actively working towards a culture that despised the callers and churned staff to get heartless right-wingers who hated the poor."
Rizza1122
"I feel ya. My best mate is a quadriplegic. Centrelink denied his disability pension because he wasn’t disabled enough."
Less-Storage
Go to Home Depot
You Are Dumb Patrick Star GIF by SpongeBob SquarePantsGiphy"I worked at Lowes. I didn't know anything about anything in the electrical department yet that's where they put me without any training."
Eattherich187
Not training people is not just a Lowes thing.
There are too many unqualified people doing too many things.
Switcharoo
Drag Race What GIF by TAZOGiphy"Can confirm it's an unwritten policy for deli departments in Coles Supermarkets to change the written expiry dates on their tickets so they can sell out-of-code products at full price."
A Little Sunshine
"I worked at a call center for the billing department of a major internet and cable service provider. We were authorized to give up to $90 credit per customer on their bill but only as a last resort. Always remember to be nice to all customer service workers. You never know just how much they can help with a friendly attitude."
Axel_Dunce
"Former call center employee here. Highly accurate. Use your manners, and well fix your issue. Anything else, just makes us want to take longer, and you won't get a credit. Just because we are authorized, doesn't mean you'll get the credit for being an a**hat. haha. I've been verbally abused a few times for asking them not to swear at me. Lol."
Ok-Ad-7247
LELU
"I worked for a major telco company for many years in something called a ‘LELU’ which stands for Law Enforcement Liaison Unit. This 'unit' is pretty self-explanatory, but it essentially is a team who worked directly with the police/FEDS to monitor people's information for things such as obtaining communications history of call logs, SMS loss, etc."
"However, most importantly, the software we used, we as agents could directly see all your SMS texts, including MMS and their explicit imagery of whatever you were sending. This would include sexting, naked images, family photos, and everything. There were instances where people abused this position by stalking or 'monitoring' their SO’s comings and going’s."
MidniteMischief
Cookies!!
"I worked at a cafe chain called 'The Cookie Man,' 95% of their cookies arrived in cardboard boxes layered with bubble wrap. The last 5% arrived as pre-made dough that we would bake on-site to make the place smell like fresh cookies."
"I also worked at a cupcake shop. It's literally just packet mix that you add eggs and oil to before baking/piping pre-made icing onto. Don't waste your money on these places, 90% of these chain shops are the same and most are severely underpaying their workers (this is for Australia btw). Just purchase some packet mix from the supermarket and call it a day."
Frequent-Selection91
Look in the Back
"I was a Store Manager for a very large grocery chain and I can tell you that 95% of the time when customers complain to the manager, we may be professional and show empathy, and even resolve the problem."
"But then we usually just make fun of or talk crap about the person who complained to the other employees. And when a customer is really rude when we go 'look in the back' for something, we legit just stand around and talk to other employees, and make zero effort to look for the item."
A_Womans_Thoughts
From the Box
Kaitlin Olson Brunch GIF by The MickGiphy"I once worked at 'the area's premiere day spa'; the mimosas were made with Sunny D and not real orange juice, and the wines came out of a box."
SailorVenus23
Sunny D and champagne?!?!
What in the name of Lucifer?
Who does that?!
Do you have anything to add? Let us know in the comments below.