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Bosses Share The Times They Shut Down A Customer With "You're Already Speaking To The Manager"

Anyone who has worked in a customer facing position has had to deal with a customer demanding a manager at least once. Sometimes, they have a valid concern, and it's just something that's out of your hands. Often, though, they're misinformed or just upset and making everyone's lives more difficult.



I'm sure most of us have fantasized about telling off a rude customer or two but, in the interest of keeping our jobs, we keep these thoughts to ourselves. These Redditors, however, were in the position to receive some vindication. Instead of having to call out a manager to tell the customer exactly the same thing they'd just said, they were the manager.

Reddit user forrestJump1 asked:

"What was your best 'You're speaking to the manager right now' moment?"

These responses will warm the heart of many a frustrated customer service employee.

Some responses have been edited for content/clarity.

Sure I Can Get The Manager

Friend of mine: She was getting chewed out over something or other, finally the woman loudly demanded to see the manager. So she shrugged and got the manager.

Manager comes out all confused. Angry woman demands my friend get fired. Manager is very confused "But Ma'am, I can't do that... she is the owner"

-xilstudio

When They're Out, They're Out

Giphy

10 years ago I was a retail manager for Bath and Body Works. One day during holiday a customer began going off on one of my seasonal employees. Like psychotically screaming at her because we were out of Peppermint Twist body lotion. I walked up and asked the girl to go cover registers and that I would talk to the customer. Customer began yelling at me. After another 5 minutes of insisting it was in the back.

Her “I WANT TO SPEAK TO YOUR MANAGER!!”

Me “Miss, I am the manager on duty. This is a popular item. We have none in the back. None of our other stores in the area have anymore. You are welcome to look online but I doubt it is there anymore either. Have a lovely day.”

She turned purple and asked for our customer service number to complain.

It was December 24...

-Compulsive-Gremlin

Deputy Andy To The Rescue

I own the building that the company I'm part owner in operates out of. It's in a nice office park with about a dozen other similarly sized stand alone office buildings. We have a dumpster that gets emptied twice a week that sits behind/on the side of our building that has a nice fence around it - the way it sits the parking lot of another building is close to it.

I'm ripping out carpet at my house and each night run by work and dispose some of it (we're not running production that week so there's nothing in the dumpster). On the third and last night before trash comes the next day, I notice a guy smoking by his car at the other office. As I'm getting ready to leave a car comes screeching up the side drive puts his brights on and yells at me to stay where I am.

I pause and it's the same guy and starts yelling at me that he's calling the cops he saw me dumping trash into the dumpster. I asked him what he cares and he said he's on special patrol for this company (the one I'm an owner of and would be in charge of hiring anyone as it is) and I'm in violation and need to remain there. I asked him who he talked to and he said "I don't know his last name but his name is Fred". We have never had a Fred work there.

So he's blocking my exit and I start hearing a siren. This guy says something like "here they come now you're screwed!" so I just sit there another minute. In rolls a county brownie with his lights on he comes strolling up and then says "Hey, what's up?" I said "Hey Andy I'm not sure but this guy here is trespassing on my property". His face at this point gets sheet white.

No I didn't press charges even if you could, but I didn't see him around again. I don't know if he was confused, mentally challenged, he sure seemed to have a short fuse. Officer Andy did take his info though I think more to scare the guy then anything else.

-1_EYED_MONSTER

You Can Call Me Colonel

Back when I was in the Air Force there was a base picnic. I was put on the crew to get things set up. This task was finished, and we were just standing around bullsh*tting waiting for people to show up.

A young-looking guy (turns out he was in his 40s, but legitimately looked 25) walks up and starts talking to us. He introduced himself as the new Operations Group commander, and was a Colonel-select. He'd literally arrived on base that very morning, and heard about the picnic.

A couple minutes later, our boss (a Major) shows up and walks over to us. He said, "Hey guys I think the new OG might be here today. Be on your best behavior because I heard he's a real @sshole."

We all stared at him in horror. The OG just smiled, stuck out his hand and said, "Hi. I'm the @sshole, but you can call me Colonel."

-AZScienceTeacher

Don't Gossip At Parties

I was invited to a birthday party at a remote acquaintance's place. She introduced me to her husband and tried to start a conversation by "you two work in the same field!" So the husband started to talk about his work, while I asked polite questions. Then he started to badmouth about a competitor of the place he worked at. He would claim there was "something shady" about the company, how they would scam customers and can not be trusted. First I asked, where he got his apparent insider knowledge from. When he couldn't name a source I looked at him and said: "No problem buddy, just take the opportunity to ask anything you'd like to fact check, as you are currently talking to the owner of the company!"

The conversations around us literally stopped, and a very awkward silence followed, which I ended by politely saying goodbye.

-Murmelurmeli

Good Morning, Councilor

I got a parking ticket a few months ago. When I was waiting in line to pay it I started talking to the lady next to me. Apparently she just got fined under a new ordinance for keeping her work van parked in the street for a month. She was ranting and raving about how the city has become “Nazi Germany” because of laws like this. “Those city councilors are b*stards! How dare they!” I quietly listened and nodded.

Well, I’m on the city council and I helped write that ordinance. We have it in place because people like her keep their cars in front of peoples driveways and make it impossible for them to pull out in the morning.

When I went to the cashier and was greeted with “Good Morning, Councilor” her jaw nearly dropped.

-urgehal666

The "Real" Technician

I used to be a cell phone tech in a retail store. We weren't employed by the main company, we were contracted through another company, so our manager hierarchy was separate. I was the only tech on one night, which made me the acting tech manager. I am a woman.

A guy came in and was immediately belligerent wanting his phone fixed, came up to the tech counter. The conversation went something like this:

Me: How can I help you?

Him: My phone is broken I need to talk to the technician.

Me: I'm the technician, what's wrong with your phone?

Him: No, I need to talk to the tech out back.

Me: I'm the only technician on tonight.

Him: No, I mean the guy in the back who fixes the phones.

Me: I *am* the "guy" out back who fixes the phones.

Him: Why won't you let me talk to the real technician? You can't fix this.

Me: (opened the window to the back to show him it's empty) I'm the only *technician* here tonight. What's going on with your phone?

Him: You're being very rude right now, I want to talk to your manager!

Me: My manager is not in right now, I'm the acting technical support manager. How can I help you?

Him: I need to speak to someone above you right now!

Me: There's nobody above me available right now, you'll have to wait until tomorrow during daytime hours.

Him: I don't have time for that! I work for a living!

Me: So do I. As a technician.

Him: I'm not leaving until I talk to someone!

Me: I can get the store manager for you.

Him: Yes! Go get HIM! HE will take care of me! How f*cking stupid can you get, that's what I've wanted!

Me: Ok, I will go get the store manager. (I did, she was also a woman)

Him: Who's this? I wanted the store manager.

Manager: I am the store manager, sir.

Him: She won't let me talk to the technician! (Pointing at me)

Manager: She is the technician, sir.

Him: Well she can't fix my phone!

Manager: (to me) Could we not fix his phone?

Me: He wouldn't tell me what's wrong with it, I don't know yet if we can fix it or not.

Manager: (to him) What's wrong with the phone?

Him: (defeated at this point) It's not sending texts, it's defective, I need a new one.

Manager: (to me) Can we fix that?

Me: Yes, it's a known issue with that model. It just needs a software update, should only take about 10-20 minutes.

Him: Yeah, like *software* is going to do that!

Me: Will you let me try it?

Him: Ok, fine, *try* it. But when it doesn't work I want a new phone!

Me: (updated the software, it worked) Ok, it's been updated successfully and I backed up your contacts and photos so they're all still there. I tested the texting and it's working now. Is there anything else I can help you with?

Him: Took you long enough! And you're very rude!

Me: Ok.

-sai_gunslinger

He Does All The Jobs

Giphy

Not me, but one of my best friends really made it at a young age already. He's in the hotel business – was night receptionist during college, became F&B manager, moved to assistant general manager, became general manager of one hotel, of two hotels, and then went on to the board of directors of a hotel chain. Mid sized. He was something like director of sales so had to deal with customer complaints occasionally if it got up high enough. Since the chain was not that big, next to his job as sales director he was also the general manager of a smaller hotel that served as his office as well. One day he is planning on heading home around 5 pm when he gets notified that the night receptionist is ill and won't make it – and the day receptionist is leaving for a two weeks holiday after his shift ends. Now since night receptionist has certain responsibilities, not anyone can do it, and they don't find a replacement. So my friend, being on the board of directors, sighs and accepts that he will have to do it for one night, they will work something out for the next days. Mind you, he was only 32 or 33 at that time and has quite the baby face.

Of course somewhere during the evening someone shows up for a late check in. Hotel is fully booked due to some conference nearby. The late arrival has no reservation. Tough luck. But no; he is 100% sure that he has a reservation. My friend checks the system and indeed, he does have a reservation, for the next day/night. Booked online about 5 minutes ago. My friend explains that he is more than welcome the next day but that he cannot help him this evening and tries to give him other options nearby. The dude is not having this and is accusing my friend of being at fault, he has a reservation so he should get a room, it's not his fault the hotel overbooked. As these things go, he asks to speak to the manager.

Now my friend can be a real prick when he is done with your sh*t so he pulls the old "I will get the duty manager for you!", walks through a door, turns around, walks in the reception again and shakes the hand of the guest, presenting himself as the duty manager. Of course, dude throws a fit and gets even madder. "I want to speak to the real manager!". My friend shows him the board that says "General Manager: \[friendsname\]" and asks if he should get the general manger, mister \[friendsname\]. Dude says he better damn well should do that. OF course my friend happily repeats his trick with the door and comes back, pointing at his name tag and explaining that he is the GM of the hotel. Dude storms out shouting that he will write a complaint about this.


Now stuff like this has happened before and most of the time it ends here, but this guy went as far as really writing a complaint and beginning said complaint with demanding that the complaint is sent to higher management immediately and not handled by the GM of the hotel. So of course, the complaint ends up at the desk of the Sales director of the chain. Who, of course, is my friend all the same!

He actually wrote him back a nice reply explaining that the hotel really was fully booked and that the guest by mistake chose the wrong date (of course it was no mistake just a guy hoping that creating a fuzz would land him a room), that the hotel was very sorry and he gave him a 10% discount on his next booking. All this signed by "[friendname], receptionist, duty manager, general manager, director of sales of [hotel chain]".

-Attygale

Always Know Who You're Complaining To

I was working a a receptionist in a hotel in Sydney. I was sitting in the smoking area on my break. New guy - dressed in the same ill fitting plastic suit uniform as me - comes by and sits down. We start chatting... He tells me that it`s his first day on the job and that he is working somewhere in administration. He asked a lot about the hotel, my work place, possible improvements and things like that. My mind must have been somewhere else, because I answered all of his questions without realizing that he was taking notes. I got into quite a rant to be honest. My rant ended with:"We are getting a new general manager soon. Hope he is not @sshole and I hope he starts fixing this place."

That´s when the guy started smiling and asked me if I thought he was an @sshole. That´s when I realized that the new admin guy was actually our new GM.

To be fair: He really was quite nice and we shared many a cigarette during breaks :-)

-chili_666

It's Not All Bad

I used to work at an ice cream shop and on a night when we were short staffed, worked the line scooping ice cream with my team.

I was helping two women who were kinda standoffish and I was doing my best to make conversation and be friendly but it was a little awkward. (I had my customer service smile plastered to my face, and I knew I was a bit much but wanted to try and keep the energy up for my team.)

I got their scoops and sent them down to the register to pay and then was pulled to the back to handle a question from my team.

As soon as I get to the back the person on the register said "there is someone who wants to speak to you."

Knowing we were short staffed I took a deep breath because it was going to be someone complaining about the wait or something like that.

I walk out and it's the two women I just served. Uh oh.

They look at me and say, "YOU'RE the manager?" I put on my biggest customer service smile and say "Yes, I'm so sorry is there something I can help you with?"

"Oh well, this seems silly but we really wanted to commend you for being so bright and cheery. When we were waiting in line we saw you being so friendly with everyone... So uhm. Thanks?"

It was super awkward, so I laughed and thanked them and stood there awkwardly giggling/smiling because I don't know what else to do until they walked away.

I went back in the back and did dishes or something because I couldn't handle talking to people for at least 10 minutes. It was a roller coaster of emotion.

-bzzyB

Coupon Conundrum

Customer was getting all angry about a coupon. Cashier called me over. Normally, I'd just let it slide and accept the coupon, but then she had the audacity to insult my cashier, claiming she was incompetent. So I denied it, cause f**k this lady. She got all pissy, demanded to talk to the manager.

"Sorry, the manager left for the day, but the supervisor is here."

"Well then, I want to speak to your supervisor," she hissed

"I am the supervisor," I said firmly. "This coupon is not valid."

"Fine!" She huffed and left her stuff at the counter, muttering about never shopping there again.

Cashier was a bit shaken up, but I'm not very good at consoling so I just said, "F**k her, we don't need her."

-Triangle_Graph

No, that's a good response. I'd be cheered up at that.

-16FootScarf

Hope You Didn't Need That Too Badly

I am the youngest person who works in my main office. I also happen to be the GM and part owner of the company.

Had someone come in, talking to one of the employees who has been here 28 years. This guy has a conniption about a warranty issue, asks for a manager. My guy comes and gets me, I go out there ask "how can I help?"

Guy says he needs a manager.

"Sir, I am the manager"

"Then I need the owner!"

"I am also the owner, what can I do for you?"

"I don't believe you!"

"Okay then. Employee, we are denying that warranty request, I'll let his management know what happened."

-CagyBasilisk

Chowder Racket

When I was 19 I was promoted to manager of the front of the house in this little seafood place I'd been working at since I was about 15. On the BOH (Back of House) manager's days off, I'd be the only manager there. This woman used to come in and order the clam chowder about once a week, eat it all, and then claim it was made differently than the last time and demand that it be comped. For some reason the previous manager always just did it. But it annoyed me that she was being rewarded for being dishonest since we had the same recipe and followed it exactly since the place had opened. I was just WAITING for her to try it on me and finally, she did.

I was the only manager there that day and sure enough one of the waitresses said she needed a comp for a table and there was the cheap@ss. I went over there and she told me "Last time you had all kinds of vegetables in this chowder! I'm not paying for it!" Bahahahaha! I was like, "Ma'am, we've been making that chowder the same way since the place opened and you know it as well as I do. So you can either pay for it like a decent person, or I can comp it and you are not welcome here ever again." Cue her demanding to see the manager. I nearly burst out in an evil villain style cackle when I informed her that she was looking at the manager. She tried to argue for a couple minutes and then finally gave up, paid, and never came back.

-Cealdi

No, We Won't Bend The Rules Just For You

Ooh. I have one of these. Used to be a department supervisor for a library. Basically this meant I was third from the top in the system according to the org chart, and if my manager was gone then I was in charge of the building.

One day a lady is in our department complaining about some bit of policy. Can't remember what, but think an entitled suburban mom getting mad we won't bend policy for her. She finally demands to talk to my supervisor when I won't budge.

I smile. Tell her that's fine. Turn as though I'm going to get someone, but do a full twirl instead and hold out my hand. She looks at me like I'm nuts and I introduce myself as the supervisor and heard she had a problem.

The lady storms off to the front desk. A few minutes later one of the workers there comes back with this lady. Explains that she had a problem and wanted to talk to the person in charge. Which was me that day because my boss was out.

The look on her face when the front desk worker pulled her into the office to talk to the person in charge and I was sitting there grinning was delicious. I explained that we still wouldn't be changing our system policy just for her. Have a nice day.

Only time I've ever been able to do that, but it was fun.

-daecrist

Ignoring People Isn't The Way To Go

A salesman walks into the reception area where I happened to be. I ask him if I can help him and he barely acknowledges my existence. A few more attempts and he says wants to talk to someone more senior. At that moment one of the staff enters, who is older than me. The salesman immediately tries to flag him down and asks to speak to someone in charge. He points at me and says "Well the owner is standing right there".

-zenic

I Need An Adult

Not the manager, but a woman called the store I (20 years old at the time) worked at and I answered the phone:

Me: [store name], ravensray speaking. Her: I need to speak to an adult. Me: hold on let me grab one... hello, ravensray speaking.
She was not amused, but my manager was.

-ravensray5227

Know When To Apologize

Maybe too late. Here it goes. I worked as a resident director aka the boss of the building for my university. Despite being in my 20's, I looked barely out of high school.

Move in day for all the freshman. The usual stuff happens. Crying parents and students. People trying to move in items that are not allowed. General crazy day nothing unusual yet.

Cue to a mom with the typical can I speak to your manager body language and haircut. She walks up to my staff member and demands another room for her child. The mom yells. Insults my staff. Finally she is screaming for a manager. I walk up and introduce myself and ask for her to tell me what's going on. The mom cannot believe her eyes. Me, this young man was the manager. She insisted on getting the real manager. I pull out my wallet and give her my card with my name and title clearly printed and informed her that I was the real manager. She continued to huff and puff until she ran out of steam.

Hours later I get knock on my door and it is the mom. She apologized for her behavior and explained it was stressful moving their child away from home. Emotions got the best of her and thanked me for treating her with respect despite her not showing the same.

-Macabalony

If You Know It's Bad, Don't Buy It

I used to manage a vape shop. We would get unruly customers all the time. Lots of cheap a**holes.

This one guy comes in looking for a new tank. I show him our three most popular tanks. "Too expensive". He then points at a tank on my discount wall. The tank was a first generation and it's about 4 years old. So I was very up front with him. "Yes sir, it is a cheap tank. But I will let you know it's not a very good tank. It's one of the first tanks in the industry and is not great."

He insisted on buying it, so I sold it to him. And I let him know "Alrighty sir, just be aware that we do not allow returns on tanks. So if you don't like it, we can't take it back."

Cue 3 days down the road, he comes back complaining that I sold him a bunk tank. I said "yes sir, I did. But I told you it was a bad tank and you still opted to buy it, against my warnings. I told you we won't take it back."

He threw a massive fit and insisted on speaking to the manager. And this was after insulting me and cussing at me multiple times. I smiled and said "okay" and walked back to the office. Then I came back out and said "I heard you needed a manager?" Oooooh he was pissed. "GIVE ME A DIFFERENT MANAGER". "Sir, I'm the only manager. Please leave my store. You are no longer welcome here."

There was other managers. A district manager and a regional manager. But I had full autonomy in these matters and they'd be pissed if I had bothered them with this.

His final words were "you haven't seen the last of me!" I responded "that's okay, the police station is about 400 yards down the street. If I see you here again, they will be called." And he just angrily stormed out never to be seen again.

Sorry bro. I straight up told you not to buy that tank. You insisted because you're cheap.

-__celli

Can't Do The Impossible

I run a support service for people without a lawyer. My clients, for the most part, are incredibly grateful and brave people. They are faced with navigating incredibly difficult legal processes alone - I respect each of them for the difficulties that they have to endure. Our service is limited in that we cannot provide legal advice (that will be important later).

But some people just want the world to bend over backwards for their every whim. I had one client who was demanding that the court provide her with transport on the day of her hearing (over 100 miles). Whilst I knew this was not at all possible, I went out of my way to go and speak to the relevant people to try and make it happen. I informed her that sorry, no, the court can't provide that for you, and I can't make it happen as I don't work for the court. Furthermore, I wasn't able to answer her questions as she was asking me to provide her with legal advice.

She became increasingly aggressive and was accusing me of obstructing justice for her, and for discrimination a) due to her not being British, and b) due to her disability. I remained calm as always, and tried to just make it clear that she was asking me to do things that I literally could not do. It came to a head when I became quite firm and told her that I couldn't do anything for her, and that I was going to have to put the phone down and get on with my other tasks.

She goes silent, and then, in a curt voice, says those magic words, "Can I speak to the manager please?"

The smile on my face spread. "I am the manager".

euphoric

P.S. Honestly, I wanted to help her. Even though she was being awful to me, many of my difficult clients are incredibly stressed out, and the cuts to legal aid in the UK mean that so many vulnerable people are left to fend for themselves in the legal jungle. But there really comes a point where you can't let yourself be the sponge for other peoples' negativity, and you just have to put your foot down and take no sh*t.

-Chessboxin_Cyclops

Own Your Mistakes

I worked at a local diesel truck shop, where we sold aftermarket parts. I was talking to this one person who had a Dodge pickup truck, but ordered a Ford exhaust. Now, we're usually easy going on returns, if its a couple days over the 30 days, etc. But this one guy is saying that we shipped him the wrong exhaust. I'm looking at his order in the system and he ordered the wrong exhaust. I tell him there will be a restock fee and he has to pay shipping back to us. I send him a copy of his order and receipt. Still denies he bought the wrong thing. Says "Gimme your manager, I'm sure he can help me." That's when I look at the owner of the company, and they nod at me, I tell the customer on the phone "I am the manager sir." Said it with such confidence too - my first time ever having to use that line. His anger and arrogance just disappeared. Guy returned his exhaust system within 3 days to us, accepting the restock fee.

-punknkat

H/T: Reddit

Old Wives' Tales People Still Believe For Some Reason

"Reddit user the_spring_goddess asked: 'What is an old wives tale that people still believe?'"

Close up of an owl tilting their head to side, looking bewildered
Photo by Josh Mills

The old wives' tales.

They are the stories of legend.

I think we all need a big DEEP Google dive though.

Where did they originate?

WHO ARE THE OLD WIVES!

You don't hear about them as much anymore.

It's like science and logic are suddenly a thing.

But they sure are a good way to keep your kids and their behavior in line.

Redditor the_spring_goddess wanted to discuss the tall tales we've all been fed through life, so they asked:

"What is an old wives tale that people still believe?"

"Wait an hour to swim after eating."

What a crock!

So many summer hours wasted.

I want revenge for that one.

Say Nothing

Giphy

"An undercover cop has to tell you he's a cop if you ask him."

LonelyMail5115

"Pretty much most advice when it comes to cops are old wives tales. I’m not even a cop but most of the advice you hear is pretty off."

I_AM_AN_A**HOLE_AMA

Say Something

"That you have to wait 24 hours to report someone missing."

Severe_Airport1426

"I really think this one is important and should be the top regardless. As it’s a piece of advice that needs to be relearned and the only way to do that is through awareness."

crappycurtains

"This used to be true. I think they changed it after some guy named Brandon went missing back in the '80s or '70s. You used to have to wait 24 hours if the missing person was an adult because they had 'a right to be missing' and then everyone realized that was stupid and stopped doing it."

AlbinoShavedGorilla

Body Temps

"That drinking ice cold water after eating oily foods will solidify the oil and permanently remain in your body. I informed my coworker that if your body temperature ever reached that point, you’d have bigger problems than weight gain."

chriseo22

"Oh, I have a cousin who 100% believed this. One of those guys who believed every early 2000s internet rumor and old wives tale. One night I chugged a big glass of ice water after dinner and he started freaking out and saying my guts were gonna harden."

"I sarcastically told him to drive me to the hospital if that happened. Obviously, nothing happened and the next morning I said something like 'Thanks for being on standby in case my guts filled with hardened oil.' He just walked off muttering under his breath."

apocalypticradish

Arms Down

"When I was pregnant, I was told by young and old alike that I should NOT raise my arms above my head or exert myself in such a manner because it could cause cord strangulation to my unborn sons and daughters."

Fatmouse84

10 Years Actually

Unimpressed Uh Huh GIF by Brooklyn Nine-Nine Giphy

"Chewing gum stays in your stomach for 7 years."

REDDIT

"I remember accidentally swallowing a piece of gum when I was a kid in like 1995 and just accepting my fate like welp, gonna have this in my stomach til high school I guess."

Gecko-911

I was so afraid to sallow my gum when I was young.

This tale is haunting.

High/Low

Hungry Debra Messing GIF by Will & Grace Giphy

"You can tell the sex of the baby by how you carry."

LeastFormal9366

"Pregnancy certainly wins awards for the most old wives tales. So much absolute BS was repeated to us by everyone we talked to."

IllIIIlIllIlIIlIllI

The Cursed

"If you’re a woman and you wear opal jewelry but opal is not your birthstone (October), you’ll never be able to have children, or will be widowed, or just generally have bad luck or something. You can counteract this by having a diamond in the same piece of jewelry as the opal, though."

"I have a nice opal ring that my parents gave me years ago, and I’ve had other women give me this 'advice' unprompted more than once when I’ve worn it. I have absolutely no idea where it started, but I’m pretty sure this little chunk of silicate rock has no concept of what month I was born in, let alone of how my reproductive organs work."

SmoreOfBabylon

Stay In

"Going outside with wet hair will make you get pneumonia. Or an earache. Or maybe arthritis. Depends on which old wife you listen to."

"Jokes on them - I haven't blow-dried my hair in decades and usually leave the house with wet hair in the morning. On winter mornings, the tips of my hair get frozen. No ear infections or pneumonia or arthritis yet."

worldbound0514

Dreams and Facts

"You never make anyone up in your dreams you've seen everyone in your dreams somewhere else before and never make anyone up entirely."

"How would you possibly prove that to be true? My partner adamantly believes this and tells me this 'fact' whenever I have a dream about someone I've never met before."

mattshonestreddit

"My late wife used to tell me that before she met me she would have dreams of standing at an alter on her wedding day but could never see the guy's face, no matter how hard she tried. After meeting me the face was filled in with mine. Don't know if it's true but one of those things I like thinking of every now and then when I miss her."

Darthdemented

Cracked

Getting Ready Episode 2 GIF by The Office Giphy

"Some people still believe cracking knuckles causes arthritis."

Choice-Grapefruit-44

"There's a doctor (Donald Unger) that cracked his knuckles a couple of times a day for 60 years, but only on one hand, just to prove it. Both hands remained exactly the same."

MacyTmcterry

I love my knuckles.

Do you have any tall tales to add to the list? Let us know in the comments below.

lottery tickets
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A lot of workers daydream about some day winning the lottery and being able to say goodbye to their job.

Far too many workers are unhappy with their job duties, workplace dynamics or company culture.

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Therapist talking during session
Photo by Mark Williams on Unsplash

Some people stand firmly stand behind their beliefs that everyone would benefit from therapy and that therapy is life-changing.

It's because of the totally life-changing truth bombs their therapist had dropped during their sessions.

Curious, Redditor anonymiss0018 asked:

"What is a little bombshell your therapist dropped in one of your sessions that completely changed your outlook?"

Communication Issues

"'If you don’t have these problems with any other person in your life, why do you think you’re the problematic person in this one?'"

- maggiebear

"I love this. I have a 'friend' who I always seem to run into misunderstandings with. Every time we had a conversation, it somehow turned into a debate even if it was me talking about my day. The conversations were never easy."

"I always evaluate myself first and take into consideration his critiques. He was very good at convincing me that I was contradicting myself or wasn't good at communicating my thoughts."

"I NEVER had this issue with ANYONE else in my life. I kept trying to figure out where the miscommunication was coming from. In the end, I just minimized contact and now I don't run into this issue."

- chobani_yo

"I read this quote somewhere once (and probably have it a bit wrong): 'It's a waste of time arguing with someone who is determined to misunderstand you.'"

- Reddit

Emotional Regulation

"'You can’t control your emotions, but you can control what you do with them.'"

"At the time, I was a young adult who had learned zero healthy emotional regulation skills (only suppression and shaming) growing up, so this blew my mind."

- lil_mermaid

Tough Relationships

"'It sounds to me like you are trying to convince yourself to stay with your girlfriend. I'm not so sure it should be so difficult.'"

"At the time he said this, I remember it was like he said, 'The earth is flat.' I thought he was crazy when he suggested relationships don't need to be difficult. But eventually, I started to realize I was trying to change myself to stay with this person rather than just being who I am."

"It took me three more months to finally break up with her but from that day on, I vowed to never again abandon myself just to be with someone I had convinced myself was better than me."

- metric88

High-Stress Situation

"I was at a high-stress time, and I asked her how people live like this."

"She replied, 'Oftentimes they have cardiac events.' She said it as an urging to care for myself as much as possible."

- KittenGr8r

The End of Alcohol

"I was struggling with my alcoholism, and we were discussing how I had been cutting back."

"She asked what I would consider success, with regard to my drinking."

"I said I wanted to get to a point where it wasn't interfering with my daily life. I wanted to just be able to have a glass of wine at holiday dinners or family gatherings."

"She simply asked me why. Why was it important for me to drink at those times?"

"It was as if she'd turned on a light. Alcohol had always been a key ingredient in every family function, for my entire life. When I smell bourbon, I think of my uncle. When I smell vermouth, I think of my dad. Alcohol ran through almost every happy childhood memory."

"But, even more than that, I was very afraid of the explanation I'd have to give when family and friends asked why I wasn't having a drink. I had tried to quit before but failed. What if I admitted my problem, only to fall off the wagon?"

"When she asked why I didn't want to completely quit, it was the first time I saw that last part of the big picture. I'd be willing to drink myself to death in order to avoid being scrutinized, or judged for possible future failures."

"That was the day I quit. I've been sober since May 6th, 2017. 2,407 days."

- sophies_wish

Acceptance vs. Enjoyment

"'Accepting something doesn’t mean you have to like it.'"

"That took away a lot of my inner conflicts about situations because I could accept a situation without expending energy internally fighting against the injustice of it."

- alibelloc

Emotionally Immature Parents

"You are not responsible for your parents' emotional wellbeing. They are independent adults who have been on this earth for many more years than you."

- SmokedPears

Not So Lazy

"'Why do you think you're lazy?' Then she listed off all the things she knows I'm doing for my family, my job, and my life."

"It kind of blew my mind when I struggled to come up with an example."

"She also described family dysfunction as water. Some families are messed up in a way that everyone can see the huge waves across the surface. Others are better at hiding it, but there's still a riptide that you can't see unless you're also in the water."

"It made me realize that trying to keep the surface from ever rippling doesn't erase what is happening underneath."

- flybyknight665

The Harm in People-Pleasing

"'Why do you make people more comfortable when you are uncomfortable?' when talking about people pleasing and fawning."

- ERsandwich

Agree to Disagree

"'Stop trying to get everyone to agree. When you need everyone to agree, the least agreeable person has all the power.'"

This really changed my outlook on planning family events."

- freef

Grieve and Start Anew

"For context, I had a major TBI (traumatic brain injury), seizures, strokes, and all around not a fun brain time when I was 28."

"They said, 'You have to grieve the loss of yourself.'"

"Most people wanted me to go back to how I was. The f**ked up truth is that part of my brain is dead. The person everyone (including myself) knew died. I needed to grieve the loss of myself."

- squeaktoy_la

Multifaceted Identity

"They told me that my job and career is just a way to make money; it's not my life or identity. That took a lot of pressure off me."

- unfairpegasus

Breaking the Cycle

"They validated me."

"'You always talk about not wanting to do to your daughters what your mom did to you. You worry about it so much in every interaction you have ever had with them."

"But your children are 19 and 21 now. They are happy and healthy and they trust you because you’ve never abused them in any way. So I just want to validate for you that you really have broken that cycle of violence."

"You did that. And you should be proud of it. I’m proud of you for it.'"

- puppsmcgee74

The Grieving Process

"I was constantly bringing up how I felt like a completely different person after my mom died... like there was a marked difference between before and after her death."

"But once, she was asking about my hobbies, I got really into describing all the things I loved to do or at least used to do before I got into a deep depression."

"She was like, 'Wow, you seem very passionate.'"

"And I just sat there like, 'Well, I mean, I can't change what I like to do, they're still fun to do.'"

"And it's like she knew when to take a step back, because it was like, wow, I may be super depressed about my mom passing, but I'm still me. I'm still my passions and those don't go away."

"I don't know, maybe it only makes sense to be, but it really started getting me back on track."

- Hannibal680

Sharing the Load

"I've never really had friends. I've had colleagues and classmates and housemates and people who have hung out with me, but I never really felt close to any of them."

"And I did that thing you see on here sometimes; I stopped reaching out to see if I would be reached out to, and I wasn't, which I took as confirmation that they didn't really want me around, or at the very least, that they wouldn't mind my absence."

"I was talking to my therapist about people I'd been close to in college, and she told me to pick one and talk about him. So I did. After I shared some basic stuff like his name and his major etc., and a couple of anecdotes, she asked me what else I knew about him."

"And I couldn't answer. It wasn't really a broadly applicable bombshell, but she said, 'What else?' and I started crying because I realized that for as simple as the question was, my inability to answer spoke volumes."

"I've never had good friends because I've never been a good friend. I'm withdrawn and reserved and I always made others do the work to drag me out, without ever extending my own friendship in a meaningful way in return. If I wanted to have meaningful relationships with other people, I would have to build them."

"I'm still working on this, but I'm trying to make more offers and extend more friendliness to others in my daily life."

- Backupusername

The discoveries in this thread were incredibly touching and profound; it's no wonder these were lasting concepts for these Redditors.

It's important to keep ourselves open to inspiration and insights from others, as we have no idea how their experiences could help us, or how we could help them.

Aerial view of a church in a small town
Sander Weeteling/Unsplash

There's something comforting about living in a small town.

It's characterized by close communities where neighbors know each other by name and there is an abundance of kindness extended to others.

Gift-giving is a commonality, as is the sharing of recipes, and people going out of their way to help each other in a time of need.

The pace of living in small towns is also a striking contradiction to city life, where crowds of people go about their busy lives without much interaction.

Curious to hear more examples of what small town living is like, Redditor official_biz asked:

"What's the most 'small town' thing you've witnessed?"

These are positive examples of a tight-knit community.

Live Updates

"We have a village Facebook page. Every time the ice cream man drives into the village, the entire page goes ballistic. People send live updates of where the van is and which direction he's heading. The ice cream man has started accepting DMs so he knows which streets to go down."

– PyrrhuraMolinae

Brush With The Law

"I’m from a town of less than 2,000 people. When I worked at the grocery store there people would often drop off stuff for my family members because they didn’t want to drive all the way down to our house. I no longer live there but recently got a call from my daughter. She had been stopped for speeding and handed over her license and insurance which happens to be in my mother’s name. The officer goes 'Hey, you’re Donnie’s granddaughter! I ain’t gonna write you a ticket but I’m telling Donnie when I see him tomorrow cause we’re going fishing.' She replied 'I think I’d rather have the ticket.'”

- Reddit

Roadside Catchup

"The traffic on the 'main street' of my town is so sparse, two drivers going opposite directions can stop and talk to each other for a few minutes without causing any problem."

– anon

When things go wrong, people take notice without incident.

Bank Robbery

"A guy robbed a bank and everyone knew immediately who he was and the teller got mad at him."

– AlexRyang

"A local bank was robbed and one of the tellers told the police to bring her a yearbook from about ten years earlier and she would be able to point the robber out. He had been in the grade before hers in school."

– Strict_Condition_632

Wise Woman

"When I worked at the bank in town there was an older lady that had worked there through 5 mergers."

"She knew everyone, there was a young guy yelling at me one day. She walked out of the back and he immediately quieted. She went off about telling his grandmother that he was treating young women like sh*t. She also said that if he didn’t straighten up not one girl in town would ever marry him she would make sure of it."

– ilurvekittens

Intoxicated Local

"Town drunk was paralyzed and used a motorized wheelchair to get around. I was driving home one Saturday night and said town drunk was passed out in his wheelchair doing circles almost directly in the town square. Had to call his brother who came and picked him up on a rollback truck. Strapped him down and drove off into the cold dark night."

– DoodooExplosion

Grazing Over To The Bar

"In my former small town, there was an older guy who'd lost his license after getting a few DUIs. Every day, he would ride his John Deere lawnmower to the corner bar around 3PM and sit around watching TV and sipping his beer well into the night. Then he'd head the couple miles back home on his mower. He even had a little canvass shell he put on when it rained or got too cold."

– brown_pleated_slacks

It's not surprising how small town people behave differently than those who are from metropolitan areas.

Welcoming Committee

"I lived in a small town. When I moved there, people would ask, 'Whose house did you buy?'"

–MoonieNine

"Move to a small town. 30 years later, you are still the new guy."

– impiousdrifter

"I lived in a small town for most of my childhood but I wasn't "from there" because my grandparents weren't from there."

– raisinghellwithtrees

"Worked with an older guy, relative of the owner of the business, he was 73. I asked him if he was a local, he said 'no his parents moved here when he was two.'"

– realneil

A Busy Day

"Lived in a town of about 5,000: A woman walked into the DMV on a Friday, saw that there were 3 people ahead of her and left to come back another time when they weren't so busy."

– KenmoreToast

Who Let The Dogs Out?

"My dogs got out while i was working. the police called my niece's elementary school (she was a 5th grader) to get her to round them up and take them back home."

– mediocrelpn

"There was a small kennel behind the police station for runaways. They called us saying they had our dog, and moments later our dog showed up home. He broke out of jail."

– Worried_Place_917

While life in a small town sounds appealing, I don't know if I can ever live in one.

I'm so used to life in big cities, I think it would be quite unnerving to adjust in a neighborhood where everyone literally knows your business.

I would be paranoid.

And I'm sure the same could be said of life in the big city.

Would you consider making the switch to life in a different setting?