Working retail is the secret to being angry literally all the time.
Customer service is already difficult, but retail, with its low pay, long hours, and difficult streams of humans you're dealing with on a daily basis is enough to drive even the kindest, most sane human up a wall.
And when you get those people who seem determined to make it harder.....it's anybody's guess what your next reaction will be, including yours.
Here were some of those answers.
This Or That
This wasn't an incident that made me angry, but rather I was going to lose my sh*t in the sense this interaction made me feel like I was losing my mind.
I worked at a weird Starbucks that was drive thru and walk up only, there was no indoor seating. There were signs on either side of the walk up window displaying a menu with a photo of each product that was listed. If I was working at the walk up window I couldn't see the menu, even if I leaned out the window as much as I could.
One day a woman came to the store, asked me a question about parking or something, and then ordered. She pointed at the menu and said "Could I have that one?"
"I'm sorry, which drink are you pointing at?"
She points again, "That one."
"I can't see the menu from here, could you tell me what drink it is?"
"I really can't see the menu, can you tell me what it says?"
What the heck? Maybe she doesn't speak English. No, she asked me something in perfect English earlier. Maybe she's embarrassed to pronounce the drink name wrong? Maybe she's illiterate?
"What color is it?"
"Do you want a hot or cold drink?"
"Do you want something with coffee, or maybe something sweet?"
"Did you want a frapuccino?"
It went on like this for a while until I gave up and just rang her up for a grande iced caramel machiatto. She seemed perfectly happy with it when I handed it to her.
She Hit The Floor, Next Thing You Know, She Got LOW
I worked at a department store. I was in charge of the truck and stocking. Usually this included making the department I worked look good, refolding clothes, straightening stacks, sizing the clothing racks, etc.
I'd just finished the juniors department when I turn around and see so many clothes on the floor. There was a teenager picking up folded shirts to look at them and then she was just throwing them on the ground.
It was a particularly bad day for me as all but two of our truck team had called in. I didn't have time for this at all.
I politely asked her to stop throwing the merchandise on the floor. Its fine if she wanted to just set the stuff back onto the tables, but seriously stop throwing it on the ground.
This turned into her proceeding to throw piles of folded clothes on the ground. Picking up hanging items and just tossing them.
So I asked where her parents were. She refused to answer. So I paged overhead asking for the parent of said teen (I described her clothing and hair) to come to the juniors department, as their daughter had something amazing surprise for them.
It wasn't long before a lady walked over with a smile on her face, and then it just fell into the most pissed off/disappointed/disgusted look. She looked at me, then her daughter. The girl tried to say I was the one that did this and was trying to blame her for being bad at my job. Her mom was having NONE of that.
Mom apologized profusely for her daughter's behavior and asked me to show her how we folded the clothes. I tried to tell her not to worry about it, I just wanted her kid to stop. She insisted, so I showed her the fold we used on shirts and the ones we used on pants.
I started picking things up, and noticed that the mom had gone to work telling her daughter how to fold everything. Eventually she told me I could go do something else, they weren't leaving until her daughter fixed everything.
I had other things to do, but I came back later and they were finishing up. Daughter was in tears, saying she was humiliated and that this wasn't her job. Mom just kind of stood there chuckling and said, "it's your job right now, you make a mess you pick it up. Rules don't stop at our front door, they apply to anywhere you go."
Started off as one of the worst experiences but ended on a high note, for me at least.
I worked at Target in the clothing department for about 3 years. One night I was on the closing shift (6pm-11pm). If you work the closing shift, you spend pretty much the entire shift zoning your assigned area. For me, that meant folding clothes for 5 hours. This particular night I was assigned the women's area, which is the largest. Around 8pm a woman, probably in her late 40s, approached me.
She asked if I could help her find maxi skirts. I happily walked her to where they were. She then asks my opinion on which skirts I liked the best. Again, I happily told her. She grabs every single print we offer in the skirt. Then she asks me to come back to the fitting room with her. I obliged.
When we get back to the fitting room she wants me to stand outside the dressing room as she tries the skirts on. She comes out after each one and spends about 5 minutes going back and forth on "does this look good?" "Is it the right size?" "I don't like it." "Actually I do like it."
She asked me to fetch different sizes for different prints. She also has an attitude while she's doing all of this. Telling me that it's my job to help her. This went on until about 9:30. Finally, I think she's done. She now has about 20-25 skirts in her dressing room. She leaves them all sprawled out in the room and proceeds to tell me that she doesn't want any of them. Then she tells me to have a good night and leaves, leaving her mess behind. It took everything in me to smile back and to say have a good night as well.
Also, about 2 years later, my cousin was working at an office and some lady came in there. When my cousin was telling me about the lady and how she was a pain who kept going back and forth on things and was being so rude... We discovered it was the same lady I had helped before. So apparently this is the norm for her.
The End Of My Career
This crazy woman was already a known problem customer in our store. Being one of the managers and a longtime retail veteran, I usually helped her when she came in.
One particular day, she came in wanting to return a clearance item she'd bought 3 MONTHS AGO. I knew she knew our return policy and pointed out the "Final Sale" note on her crumpled receipt. (The day she'd bought the item in question had not been a fun encounter to begin with).
She started screaming that she should be allowed to return it because she has cancer and I have no idea how hard that was. I nursed my grandfather through Stage 4 lung cancer so had some idea but simply gave her calm reassurances. I did stick to the policy though. Side note: she'd been a nightmare long before she became ill and probably should have been banned already for some of her antics.
After more back and forth, she asks that I let her just exchange it. As she's giving me a headache, I agree, inform her that the exchanged item WOULD NOT be able to be returned or exchanged and reminded her of how much credit she had.
She comes back with another item and slams it onto my counter. Lo and behold, there's a dollar and change difference between her original item and the new one. She's furious, shouting that she shouldn't have to pay it and don't I know she's suffering! I firmly insist she coughs up the difference as THAT'S HOW EXCHANGES WORK.
She responded by pulling a fistful of change out of her purse and throwing it at my face. A nickel bounced off of my glasses. I saw red but calmly counted up the change, slid the excess across the counter (which she threw onto the floor) and she stormed out.
There had been a young couple in line behind her who promptly approached the counter and asked if I was okay. The head manager took over the register and sent me to the back to calm down. When I came out, she told me that the crazy woman had caused a ruckus at our sister store a few doors down and was now, finally, banned from both stores.
I quit the store and took a job in an office a few weeks later.
Physics Be Damned
Guy slammed a hot water bottle down on the counter and loudly exclaimed, with wife nodding in agreement behind him, that he'd put cold water in it 3 hours ago and it still wasn't hot.
That's Probably Worse
Idk if this counts as retail, but I was an intern at an aquarium, and while working at the touch-tank, a kid swallowed a handful of sand, I told his mother, and she told me that he was only four. He proceeded to swallow another handful of sand.
When Stubbornness Defies Science
Had a woman come in and request a large drink in a small cup. I asked her to repeat that. She reiterated she wanted a large drink, but in a small cup. I told her that wasn't possible. This went on and on, her yelling that it wasn't that difficult to understand, I'm trying to tell her that they're different volumes. Eventually I filled up a large, got a small cup and dead-eyed her while pouring the large in until it overflowed and went all over the counter.
How Does Capitalism Do This To People?
Former Blockbuster employee here.
There was a woman who not only absolutely refused to pay her late fees (which were legitimate), she became so enraged that she threw her stack of tapes at me, hitting me in the face. She then marched around the store and knocked every cassette, DVD, and coverbox that she could reach off of the shelves (some with her hands, some by swinging her purse), while shouting obscenities.
My manager got on the phone and called the police. When Angry Lady finished trashing the store, she demanded to know which cars out on the parking lot my coworker and I drove. When we refused to say, she spit at us and knocked all of the candy/shelf talkers/etc. off of the counters, and began stomping on them.
I don't know if it was divine intervention, or luck, or what, but as Angry Lady was spitting and stomping on the candy, another woman walked into the store. This woman just happened to be my next-door neighbor...and a police officer.
Officer Neighbor Lady approached Angry Lady and identified herself as a police officer. As she attempted to ask what the problem was, Angry Lady shouted, "WHERE'S YOUR F*****N' BADGE, B***?!", spit at Officer Neighbor Lady, and attempted to flee.
Officer Neighbor Lady grabbed Angry Lady before she could reach the door and a scuffle ensued. In a blink, Officer Neighbor Lady kicked Angry Lady's legs out from under her and she went down like a sack of bricks. I'll never forget the SMACK sound her face made when it hit the concrete floor (satisfying!).
While she held Angry Lady down, Officer Neighbor Lady asked me to go get her purse, out of which she pulled a pair of handcuffs. As the cuffs locked around her wrists, it was then that Angry Lady finally realized what trouble she was in. She began to sob and wail loudly. She promised to make nice, pay her fee, and begged to be let go. Two uniformed officers arrived and hauled Angry Lady away, screaming and crying like a lunatic.
Turned out Angry Lady was actually the mother of a student at my school (I was in high school at the time). He avoided me for the rest of the year (felt terrible for the guy). We found out later that Angry Lady was not under the influence of any alcohol or drugs - she was just a volatile, childish jerk. She was banned from every corporate Blockbuster store.
Oh, and the late fee she owed? $12.
Hot Coffee Drama
When I was a kid, I worked at a fast food restaurant and opened on the weekends. Toward the end of the breakfast rush, some guy comes through with a huge order. We were getting ready for lunch, and didn't have anything he wanted already made, so it took us a few minutes to get it together.
He starts cussing at me that he is late for church, and I need to hurry the hell up. I explain that I will get his food out as soon as the cooks are done, but that's not good enough for him. I finally reached my limit, and told him he should probably leave the house earlier next Sunday.
Dude throws hot coffee on me through the drive-thru window. My manager sees this, and asks me how much their food is. He then pulls that amount out of the register, throws it at the man, and tells him to get the heck out of his drive-thru. The guy threatens to call the cops, and my boss told him they were already on the way and he needed to leave if he didn't want to get arrested for assault.
"Uhh, why this model of shoes has seams on the right, and that one has on the left?" Dude, are you serious? I sell, not design this stuff!
"The mother bought..."
I've had this one mother of a few teenagers tell me verbatim,
"You know if you slowed down, we wouldn't run into this situation."
Story behind it: The mother bought a whole lot of stuff, including some taquitos and a slushie. One of her kids come in and drop their stuff on the counter so I added them and the mom asks "Did you include this?" in a mean manner. While the kid says I'm paying for myself so I void the things the kid put down with the mom still asking and I go "No" and she tells me that quote.
"On one particular Thursday..."
I work at a Starbucks, and you can imagine all of the customers we get. Especially being the only location in my city with a drive thru. But there was one lady who stood out among everyone.
Every Thursday is happy hour, which is a buy one get one for hand crafted espresso beverages, so lattes, Frappuccinos, anything we have to pour out blood, sweat, and annoyance into.
On one particular Thursday we were extremely busy, and one lady came in and decided to order 8 different frappuccinos. All fairly complex; 4 different types of milk, all with more than one syrup and some unusual "secret menu" item that made the print out sticker about half a foot long.
Anyway, there were only two of us making beverages, I was doing cafe orders and my coworker was making drive thru orders, so I got flooded with frappes.
I had already heard this lady chew out my coworker on the POS for not making half of her order free, so I could tell she was a total Karen. But about 2 drinks in she yells at me asking what's taking so long, why I'm purposely working so slow to ruin her day, etc.
I politely explained to her that we only have one blender at the moment so it takes some time to make the drinks, (our other one had been broken because the motor wasn't working properly). She accused me of being extremely rude to her and asked to speak to my manager, and considering they weren't in at the time I asked one of my supervisors to come out.
This lady exclaimed that I had called her a btch, told her to sit the fck down and wait for her damn drinks, and some other bullshit she made up on the spot.
Right then, I used my right to refuse service to anyone, and dumped her three finished frappuccinos down the sink while looking her dead in the eyes. My supervisor backed me up, saying that if she was going to act this way, she would have to leave.
She walked out so fast, without even getting a refund, and I haven't seen her since.
The highlight of that day was getting a 20 dollar tip from an older gentleman which he had given to me as somewhat of a pat on the back for having to deal with that lady, and everyone in the store politely waited for their drinks and thanked everyone in the store.
"I told him what he needed..."
A customer asked me about our coupon. I told him what he needed to know. He asked again and I told him. This went on for a couple minutes before I called up the assistant manager, knowing if my patience was tried any longer I was gonna go off.
"I was a salesman..."
I was a salesman at cell phone store until two years ago, had a guy come in one night about 30 minutes before the store closed. I was the only one working at the time. He wanted to return a phone he had bought because he couldn't get used to the operating system, it was an iPhone and before that he had only used android. Nothing wrong with that, people have their preferences, I myself prefer android, to each his/her/their own. I check the gentleman's receipt and he is within the return period.
I look through the bag and see that the box the phone came in is still neat and tidy and has the charger, headphones, and warranty papers all where they should be. All seems to he om order. Finally I inspected the phone itself. The front looks okay, just heavily fingerprinted. I take the case off and I turn the phone over to look at the back and this thing is massacred. The back is scratched to hell and back. It looked like someone took a weed whacker to it. The glass lens on the camera was smashed. As I'm staring it open mouthed and wide eyed I glance up at the guy and he is just staring me down and then says, "the refund will go back to my card correct?" I took a second to answer because I couldn't understand the stupidity.
I finally said, "Sir, I can't take this back. Not at all. Our policy states that any return or exchange must be in 'like new' condition in order to be resold, albeit in 'open box' condition and with the extensive damage on the back, I cannot return it."
What ensued next was the most idiotic I ever seen a person act.
He said, "There's nothing wrong it. I don't see anything."
HOW DO YOU NOT SEE ANYTHING WRONG?
I looked at him dumbfounded and said, "The phone is right here between us, we are both looking at the same phone, look at the back plate and the camera."
He said, "It looks fine to me. Please refund my money, I don't want it."
"Well, as I said, I cannot take it back. I will not take it back."
"You have to, your policy says I can return or exchange purchases within 30 days and I'm within the 30 days."
"Yes you are, but the phone us damaged."
"No it isn't, where do you get that from?"
"From the fact that it's scratched and the camera lens is destroyed."
"I want to take to corporate."
" Alright, here is their number," I say as I had him a card with the number for customer service.
As he talked to them I went about the store finishing up my closing duties. He put the phone on speaker so I could hear the entire conversation. They told him the same things I told him and also told him that regardless they had no power to compel me to take a phone back. After a while he hing up on then and then sat at my desk staring me down until I can back over to finish the cash reporting at my register.
He looked at me and then said, "So when will I have my money back?"
"I am not returning that phone. Not a chance. You have been arguing with me for 30 minutes now, it is past 9:00pm, my store is now closed. The manager will be here tomorrow if you'd like to talk with him, but as of tonight I cannot and will not return that phone."
At this point his entire demeanor changed. Before he had just been a moron but had been calm. Now he lowered his head slightly and creased his brown and yelled, you f------ piece of scum. That's what you are. You are scum. Absolute filth. Worthless."
I'm not having this so I simply told him, "Gather your things and get out of my store. I will not be spoken to like that."
"No, I'm not leaving until you take this phone back, refund me, and reactivate my old phone."
"You need to leave. This is not public property. If you don't I am calling the police."
"You won't do it because you are spineless, scum."
So I called the police while staring him in the eye. He because even more furious and pushed my desk, not enough to damage it, just enough to nudge it slightly. At this point I realized that he may have weapon of some kind and me trying to stand my ground and be formidable with him may not be the smartest move, I went to the back of the store which is through a locked door and watched him through the security cameras to make sure he didn't trash the place or steal anything. When the police finally arrived I came out and told them the whole story to one officer while the angry man spoke to a separate officer.
The police finally told him that I was right, he needed to leave. The next day the manager called the guy and told him not to come in because he would not return the phone. I had taken pictures of it to show the manager. The man called relentlessly and tried to enter the store but we barred him from it. We eventually told him that if he kept it up that we would involve the police again and press charges this time. He eventually quit harassing us. The best part is the time in between his purchase and attempted return, remember I mentioned he was within his 3p day return period, he bought it two days before trying to return it.
Two days and he trashed the back. My theory is that he was fully aware of the damage and deliberately came so close to closing time thinking I wouldn't be as diligent because I wanted to leave for the night. As for why he wasn't seeking an exchange I am unsure, maybe he just came to conclusion that he didn't want a high phone bill, I have no idea. But those are my theories at least.
"So I ring her up..."
This happened today, a few hours ago.Not as crazy as the others, but I'm still pissed off.
This lady comes in with a return without a receipt. I ask to see her driver's license so I can scan it. So she opens her wallet and lays it on the counter in front of me and gives me an expectant look. I reach to pull her license out of the pocket (to scan it, like I told her, I thought it was pretty fucking obvious I couldn't do that when it's all covered up and I can't see the barcode on the back) and she pries my fingers off of her wallet and angrily says "Don't touch my wallet!" So I ask her to pull it out so I can scan it.
So I ring her up and give her a gift card with store credit. She gives me an angry look and leaves. Then, not a minute later, comes back to my register and demands to speak to a manager. All I can hear while I'm ringing up the next customer is this evil soccer mom loudly talking sh~t about me and everything I did wrong, then my manager has to break the rules and trade her gift card for cash just to get rid of her. I was trying to start up a conversation with the next customer so I didn't have to hear her being so horrible, but it didn't really work out.
"It's not that extreme..."
It's not that extreme, but I work at a Domino's and I have to listen to people asking me how many slices are in X size pizza. They're all cut the same. They all have 8 slices. Of course they aren't happy with that answer.
"She tried to start in on me..."
I managed a coffee shop in college that also had ice cream on one side. Shakes, sundaes, cones, etc...
Had a new girl working her first shift and this rude chick paused her annoyingly loud cell phone convo to berate this girl because she accidentally started to scoop the wrong ice cream. Honest mistake but this chick starts screaming at this poor girl and calling her all kinds of "idiot, dumb b!tch, etc...". The new girl was shaking and trying to apologize while fighting back tears. I walked over and whispered to her to go hang out in the office and that I'd take over. Then I slammed the door to the ice cream case closed and looked at the chick and told her "Get. The F*CK. Out" as calmly as I could.
She tried to start in on me but I just turned to the rest of the line and said "no one is getting ice cream until she's gone. So figure it out."
The rude chick bounced pretty quickly after that.
"I told the lady..."
Was a dog trainer at a pet store talking to a customer about training for their dog. She had her father with her and says something like 'don't worry I'll take care of it' and proceeded to hit the dog. I about lost my sh!t. I told the lady to never let her dad do that again. She was sad but I don't think it changed anything.
Also had someone bring in a litter of puppies that they were feeding fried chicken to. That was very very sad.
"I answered the customer service phone..."
I answered the customer service phone at a supermarket. A customer told me that our produce scales were wrong, because when he got home he checked the weights of all his fruits and vegetables on his kitchen scales and they were different from how the store weighed them. This was a HUGE and unacceptable act of fraud on the store's part, obviously. He had calculated the weight differences and demanded that I refund the amount he'd been "overcharged". The sum? $0.17c.
"I think I actually..."
I think I actually have one for this.
For some backstory, I work at a small store that has 3 locations, two in the city I live in and one an hour away. At the time this happened, I worked in all three locations throughout the week. This story takes place in the location an hour away, where I only worked on Mondays and Thursdays. The other employee worked the other days at this location, we will call her S. S often brought in her girlfriend to hang out, which was fine and our boss didn't care as long as work got done and customers were helped.
Supposedly S's girlfriend looked like me (I have seen her, the only similarity is that we are both blonde, and not even the same shade of blonde). We also have a no refund or exchange policy, as people are a--holes and have abused it in the past, so before I even started working there my boss decided to do no refunds and no exchanges for any reason. This policy is posted at the cash register, on the wall, on the window next to the door, and on one of the counters (this is a very small store, so frankly the amount of places is excessive). It is also posted at the bottom of all receipts.
Okay, so the story. I'm working one Monday and this old couple come in with one of our store bags, so I already know it's going to be a rough visit. They ask for a refund for an OPEN product. That they ADMIT to using. The product helps with pain relief, but there isn't a set amount for everyone. So some people may need one teaspoon, some people may need a tablespoon, some may need multiple tablespoons. Anyways, of course, I tell them no, because of store policy. At this point, they have already mentioned 3 times that I was "here yesterday when it was sold", to which I repeatedly pointed out that, no, I was in another shop an hour away. After I tell them no, the conversation goes something like this:
Old lady: Well yesterday you said it was guaranteed to work, and it didn't work.
Me: Well, yesterday I was in other city at another shop, but we cannot guarantee results for anyone, we can just tell you what works best for most of our customers.
OL: Well he tried it and it didn't work. So you owe us our money back. That's what guarantee means.
M: As I previously said, due to store policy we cannot do refunds or exchanges. How much did he take of it?
OL: Two teaspoons.
M: Well, some people need more than others. We have some customers that take one teaspoon and it works fine, and others who take a couple tablespoons before it works. Everyone is dif-
OL: He tried multiple times. He took one teaspoon and waited 10 minutes and then took another and STILL NOTHING. I told you yesterday that if it didn't work I would be back in here today returning it and you said it was guaranteed to work. You knew I would be back if it didn't work.
M: Once again, I was nowhere near this shop yesterday. The only people who would have been here is S and her girlfriend, and I've heard several times that I look similar to her girlfriend. I don't see it, but since quite a few people do, I'll assume she was here yesterday. I was at our other location in other city, which is over an hour away. That's where I work every Sunday, like every Monday I work here. I do apologize if S told you you could have a refund, as she should never have said that and should not have guaranteed it's success, that isn't what we are supposed to say or do and I apologize on behalf of her. I'll be letting my boss know so he can speak to her about it. However, we do not issue refunds, and I cannot budge on that. (At this point she had tried to cut me off several times but I would slightly raise my voice and then go back to talking at a normal level.)
OL: Well you should really tell people there are no refunds.
(I pulled her receipt off the counter from where she put it and showed her the bottom, where it says no refunds)
M: It says it here at the bottom of the receipt, and there is a sign on the door, on the register, and on the wall. I do apologize if S did not verbally tell you there were no refunds, but that is policy.
OL: Well can't you call your boss?
M: I can, and I will if you would like, however he is going to say the same thing I did.
(I proceed to call my boss, who did indeed say the same thing I did. Only he basically told me I should know better than to call him about it, because I know the policy. The only reason he does this is that USUALLY it calms the customers down when they realize I'm getting in "trouble" for having him explain what I already did. I never actually get in trouble for it. The old lady also mentioned how I was the one who said it was guaranteed the day before, to which my boss responded "She was at other location in other city so there is no way that's true".)
They ended up spending another $100 on something else that they normally buy, vowing to never return again, to which I literally said "Okay." About a month after that S got fired for doing things like that, buying things from the store then selling them to people (we got a damn good discount, so she would buy something for like $8, then sell it to a customer in store for the store price of $22, getting cash for it. Which is basically stealing that money from the store.), constantly lying about me and saying I didn't do things I should have, or that I did do something I shouldn't (the bosses knew me well at that point, so they shut her down), and my personal favorite: harassing a regular customer, who then spotted my car one day and realized it was me working, and proceeded to tell me what had been going on. Safe to say, I was not sad to see S go, or the customer.
"I'm late to this..."
I'm late to this, but I used to manage a pop-up Halloween store in the city. For reasons far out of my control, and because of the nature of the temporary pop-up store, we had a step to come up into our store, so we were not ADA/wheelchair accessible.
One evening, a lady comes on a motorized wheelchair, and then gets upset that she can't come in. She wants to speak to me, the manager, to air her complaints. She was 100% in the right, and very reasonable.
All of a sudden this other able-bodied guy comes walking by and sees the problem. He starts yelling at me that I am treating this lady with a disability very wrong. He is just yelling and complaining and acting as this able-bodied hero for this woman.
There was nothing I could do at the moment, it was 9 PM, and I couldn't just start pouring concrete down to make a ramp into the store. This guy was having none of it. I was mostly upset that he was being belligerent for no reason, when I was having a perfectly fine discussion with the person who was in the wheelchair. I feel like sometimes people just want to start making a scene so they can be the hero.
Eventually, the guy walks away, and I continue on with the customer in a wheelchair who was very, very sweet. I saw her on a bus a few weeks later and we had a discussion like we were old friends.
Don't be the bigger guy in unneeded situations.
"They of course come back..."
Worked at a stand alone computer store in Baton Rouge about 20 years ago. I built custom computers. A man and his two young sons come in. None of them have sleeves on. And they all smell as though they have never even heard of deodorant or showers. Nice people, but you don't want to stand too close, because the smell is overwhelming. Literally. People are coming from the backrooms to see what in the world is going on. Owner is worried about a gas leak.
Anyway, they buy a desktop computer, and they ask how to set it up. I walk them through the whole process, and they're nodding all along. In the back of my mind I strongly suspect that they're not getting it, and that they'll only return later on, but in the moment I don't care. I just want to get through the pain as fast as possible to get some fresh air, and maybe someone else will help them when they come back...
Of course they return. And I could smell them before I saw them. Said the computer didn't work. I asked them to walk through the process that they went through setting it up. Blank look on their faces. So I ask what happens when they push the power button. Blank stares. Ah... So I show them the power button, and say that you need to push that to turn it on. (I AM NOT MAKING ANY OF THIS UP). Thankfully they leave after that, thinking that is that and I won't have to see them again. HA!
They of course come back a third time. Smell and all. This time they say that they did push the button, but nothing happened. I was surprised, because everything worked fine at the store. So I troubleshooting the problem, I asked if the green led on the power supply in the back of the case came on when they plugged the unit into the outlet at home. There was a pause for about 10 seconds before the man said "I didn't know we needed to plug it in. You never told us that!" He was mad, and I was glad that he was, because I got to turn it over to the owner (who ultimately accepted the return, which is probably the only time he did that, as these are custom computers). I suspect that this family didn't even have electricity...
"I was completely disgusted..."
I have sooo many stories but this one stands out cause it still pisses me off. A few years ago I worked for a cell phone store and one day this old guy comes in with his very nearly toothless friend. They needs a new phone but he doesn't pass the credit check, so he calls his wife to ask if she'll add him to her plan, to which she says yes.
I grab the phone he wants and begin the process of adding it to the plan and setting everything up. The WHOLE time, He is making googly eyes at me and flirting heavily while a friend is just sitting there giggling like Beavis. I'm remaining professional and ignoring the flirting, which consisted of compliments to my appearance, calling his wife an old ball & chain, asking me out to dinner, and telling me to make sure I put MY number in his new phone. Bear in mind this guy was at least twice my age and I was in my mid-30s at the time. To top it all off, he didn't even have enough money to pay so he calls his wife again and has her pay over the phone with her credit card.
I was completely disgusted, especially since I had just spoken to his very sweet wife and she clearly loved this creep and took care of him. I desperately wanted to kick him in his old balls but I just gave him b!tchface and clipped answers to everything he said and finished up as fast as I could. Thankfully we had people waiting to be helped, so I was able to shoo them out and move on but man, I was SO tempted to call his wife back and tell her exactly what kind of piece of shit she was married to. I wish I had.
It's highly believed that it is important to learn history as a means to improve our future.
What is often overlooked is that what is taught in history class is going to be very different depending on where you went to school.
And this isn't just internationally, even different regions of the United states will likely have very different lessons on American history.
This frequently results in our learning fascinating, heartbreaking and horrifying historical facts which our middle or high school history teachers neglected to teach us.
Redditor Acherontia_atropos91 was curious to learn things people either wished they had learned, or believe they should have learned, in their school history class, leading them to ask:
What isn’t taught in history class but should be?
The Irish Troubles
"Too many people in America do not understand why a wall straight through Ireland would be a BAD idea."
"I’m referring to the Brexit referendum and possible outcomes."
"If people were wondering why we were talking about walls through Ireland in the first place."- CLCVS.
Forgotten elements of World War II
"What the Japanese did to the Chinese during WW2."
"Unit 731."- CaptainMcBoogerJew.
"Japan gets off easy for their war crimes in WW2."
"They killed an estimated 16mil Chinese civilians and another 8mil soldiers"
"Also, Pol Pot."
"Didn't know who he was until I was like 25."
"Worst dictator all time (in terms of percentage of population he decimated)".
The truth about the American Revolution
"That the American Revolution was part of a wider cold war type of conflict with France."
"The American Revolution was basically the UK's equivalent of the US version of Vietnam."- vinsant7.
The Dark side of Swedish history.
"As a Swede, I'd like to know more of all the horrible sh*t my country has done throughout history."
"It's a damn shame we're trying to hide our history."
"For example, Swedes killed a metric sh*t ton of all Polish people when we were at our strongest."
"That's the kinda sh*t we don't get to learn."- mogwandayy.
"Basically what Belgium did to the Congo."
"A lot of people are telling me that they are taught about this actually."
"I'm glad to hear it because I wasn't taught about this in the USA during my public school days (1995-2008)."- EconArch.
The truth about "heroes".
"While teaching about historical Heroes they should also tell students about the unspeakable things some of them did."
"Many famous figures throughout history who are pillars of morality actually did many terrible things." - User Deleted
Intolerance for Mental Illness
"The dark history of mental illness treatments."
"I think it's worth learning about."- 7dayexcerpt.
"Slavic mythology in Slavic countries."
"Don't get me wrong, I love both Greek & Roman mythology and as a person from the Balkans both of those cultures are part of my country's history and had great influence over not only my region but the entirety of the continent & the western world but I wouldn't mind knowing more about Slavic mythology as well."- ShorsShezzarine.
The truth about the CIA
"How the CIA was made and all the shady things they did over the years."- ALargeChip.
There is a lot about the history of our world, not to mention our own country which shouldn't be ignored.
And it's from learning from our mistakes that we really improve our future.
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So apparently we are in the endemic phase of this nonsense.
We have light at the end of the tunnel.
So what now?
Where do we go from here?
Normal seems like an outdated word.
How do we get back to normal though?
Is it even possible?
What are reaching back to?
Those were the days.
If only we could bring them back.
Redditor hetravelingsong wanted to discuss our new normal in this hopeful "endemic" phase. So they asked:
"What’s something random you miss about pre-COVID times?"
I miss people being sane. Though that maybe election cycle issues not COVID. We'll never know.
I thought I was Alone...Black Friday Nbc GIF by SuperstoreGiphy
"Being able to grocery shop after 11 pm."
"Hell yes. I miss the days where the Walmart across the street was open 24 hours."
let's just go...
"I miss spontaneity... everything now seems to have a barrier of difficulty."
"I live very close to Disneyland so I have an annual pass. My friends and I would just go there after work and hang out and grab a bite to eat."
"Now, we have to reserve a day to go. And most of the time, the days are at 'full' capacity so we couldn't even reserve. I don't want to schedule to hang out at Disneyland for a couple hours for July. So yeah, I definitely miss the 'lets go eat at Disneyland tonight?' texts."
Not til 24-25
"Functioning global supply chains. Ah, the product you want has got microchips in it? 9 month wait."
"Minimum, I'd been saying for a while now that I wouldn't expect a true return to normalcy in terms of electronics prices till 2024-2025. Although Crypto crashing through the floor really took some of the pressure off graphics cards which I really appreciate."
"How affordable everything was!"
"Yep. Today I was bagging up my things at the grocery store and I heard the cashier say to the lady behind me 'thats $78.12.' She had -- 2 boxes of Kellogg's corn flakes, a carton of 12 eggs, milk, strawberries, raspberries, blue berries, a small cheese cake, English muffins, coffee, and a small whole frozen chicken that could maybe feed 3 people if the meat portioning was small."
"My favorite sushi place. It was good quality, close by, kid-friendly, and not too expensive."
All of this... it was a simpler time.
NASTYJanet Jackson Reaction GIFGiphy
"As a retail worker, just how f**king NASTY some people have gotten."
"They applauded you for being an essential worker but won’t vote for policies that’ll raise minimum wage while insisting a wage cap for heavily paid employees."
CHANGES your DNA...
"Some of the people closest to me became very bitter and petty over the last 2 years. So many people have the 'crazy eyes' now."
"So true and holidays with the family is like who has the biggest tinfoil hat building contest. How many jumps does your brain have to go through to think that the Covid vaccine CHANGES your DNA into the patented DNA so that the government now controls your body."
"So like vaccinated people now have a singular DNA set. I feel like I still have a chunk of my brain just broken off due to that comment alone. I was also told by same family member that I could never donate blood again due to the vaccine. I guess it is so my patented DNA doesn't affect people?? FYI my vaccinated butt just donated today fine and multiple other times after the vaccine."
"I'm resigned to never thinking I have a chance on owning property where I live. I'm 30 and just can't imagine it anymore. And I don't want to live anywhere else so, whatever."
"All Day Breakfast at McDonalds."
"It was honestly hell to do, and not very popular. ITs margins aren't anywhere dinner and lunch specials. ON top of that, the temperatures are such that They require its own grill, meaning that if you have 2 grills in shop, you are down 50% of lunch capacity."
Way back when...Season 5 Friends Tv Show GIF by FriendsGiphy
"Hanging out with friends. And I mean waaaaaay before Covid. Like 2006 back when I had some friends."
I miss the old days. Maybe we'll get back there.
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What do you believe?
Is there a GOD in the sky?
Is he guiding us and helping us?
Life is really hard. Why is that is a big entity is up there loving us?
Atheists have taken a lot of heat for what feels like shunning GOD.
What if they've been right all along?
Maybe let's take a listen and see what they really think.
Redditor __Jacob______ wanted to hear from the people who don't really believe all that "God" stuff. They asked:
"Atheists, what do you believe in?"
I'm waffling between G-O-D and nothing. So please give me some education.
911Role Playing Reaction GIF by Hyper RPGGiphy
"We need to look out for each other because help isn't coming."
"More than 2 decades ago, a priest was giving a sermon in my church and he said 'our faith requires you to believe without question. Why call it faith if you have to ask questions?' I haven't returned to church. Not until my wedding day but you know what I mean."
"When I was young I used to think that after death you would have access to a PC that you could see absolutely anything about your life. Stats, any question you had no matter how obscure, replays of moments, perspectives of others in relation to you. No matter what you wanted to know, if it was relatable to you, you could see it. I know it's silly, but as time goes on I just want it to be real, and I don't think I'd have any issue allowing myself to fall into that delusion."
I think nothing happens...
"Realistically, I think nothing happens. We literally experience nothing after death. Same thing that we experience before birth. We don't exist, so it's nothing. I think the tenant that we should follow while living is to try to be happy and healthy while minimizing the damage we do to each other."
"What I would LIKE to happen after death is whatever you believe in, exists. I think Christians should get to go to heaven if they truly believe in it, Hindus and Buddhists get reincarnated, and everyone else also gets to experience what they believe they will experience."
"'I would still experience Nothing. Maybe it's one of those things where at the moment of death their brain makes them experience what feels like an infinitely long moment in time where they experience their afterlife. I just think it would be neat for everybody."
"Best advice I received from a dear senior on their way out. 'You win some, you lose some' shrug. Nothing divine, life is that simple and wonderful, accept it and move on."
It all sounds pretty simple. Why are people so up in arms about Atheists?
WhateverBored Episode 15 GIF by The SimpsonsGiphy
"I believe in a universe that doesn't care, and people that do."
Cool with Empty
"I feel this way about death. When I was 5, my grandfather died and my cousin simple said, he is dead, that means you are gone forever. Everything ends up dying, even plants and animals. I'm now in my 40's and still have this simplistic view of life and death. People think I'm ambivalent to life and death but it's just what it is."
"I think a lot of religious people struggle with the fact that we are all just swirling units of chaos. There is no grand plan or great orchestrator. I think that’s why people who are prone to religion are also susceptible to things like Q anon and the Cabal and all that. They REALLY want to believe that there is some almighty puppet-master who determines all of humanity’s fate."
“we’re living in a society!”
"Just be a kind and empathetic person not because you’re worried about some cosmic justice, but because it’s the right thing to do. If there is some being that created us there’s no way they actually care about believing in it or adhering to some rules from over 2000 years ago."
"Also a big thing for me is that I find the idea that you need religion or the Bible in order to have morals and ethics pretty dumb. It’s pretty f**king clear that most evangelicals have neither. But my main thing is being a good person simply because, as George Costanza once said we’re living in a society!' If you’re only a good person in order to make it to heaven you probably aren’t actually a good and moral person."
That's AllCircle Of Life Loop GIFGiphy
"You're born. You live. You die. That's it. After you die you cease to exist, the same as before you were born."
Believe what you want. We're all here together. So let's focus there.
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The list of what irritates me is endless.
I mean... breathing too loud or dust can set me off.
I'm a bit unstable, yes.
But I'm not alone.
So let's discuss.
Redditor Aburntbagel6 wanted to hear about all the times many of us just couldn't control our disdain. They asked:
"What never fails to piss you off?"
I feel like this article can go on forever. Let's get some highlights.
Wasted TimeNbc Im Done GIF by SuperstoreGiphy
"Meetings that could and should have been an email."
"Getting stuck behind people playing the lottery at a corner store."
"I also used to work in a gas station and you’re SO right. I f**king hated the lottery people. Especially since my store had a small staff and there was usually only one of us working at a time, which meant that I couldn’t get any of my other work done as long as they were there."
"And you’re right, it’s also pretty sad to watch. I had one lady who used to come in every day and spent hundreds and HUNDREDS of dollars on scratch tickets. One day, she won $200 after spending probably around $600 and she was so excited and saying she can 'finally pay her bills.'"
"No situational awareness. Job, home, shopping, driving. Think for one minute and go about. OBSERVE!!"
"My mom is one of those people who leave the shopping cart in the middle of the damn aisle and proceed to walk twenty feet away. After correcting her a million times to no effect I just walk away now so people don’t know I’m with her."
"Endless barking in the middle of the night, I love animals but that sh*t I can't stand."
"Endless barking in general drives me up a wall. One of my friends dogs was barking almost an entire gaming session the other day. I wanted to reach through the computer and smack him for letting it go on."
Kindnesscustomer service waiter GIFGiphy
"People being mean to service workers, especially if the workers are very young."'
All of these things. I hate them all.
Admit ItAdmit It Tell The Truth GIF by TV LandGiphy
"People who never accept fault when they mess something up. Like, why blame a million people when it was clearly you who did it???"
"My upstairs neighbors."
"I had terrible neighbors at my previous apartment. It was a one person studio for students, but her boyfriend was clearly living with her illegally and he was loud."
"One night we knocked n the door at 3 AM because of the loud music and an unknown girl opened the door. I just thought they were having a little party. But the next door I saw the girl living there come home with a suitcase after having been away for the weekend... Her BF was cheating on her in her own apartment."
"People who sit directly next to me at the airport, movie theater, any other place where you can choose a seat when there is PLENTY of other seating."
"I can’t YES this enough and the ones who can’t park for crap so they park so close you can’t open doors on one side of the car or the ones who park directly behind when you pulled through so the door won’t open to load groceries."
"People who try to restart old drama. Like I'm done with you, just leave me alone."
"Yep, half the reason I've basically quit playing one of my favorite online video games. People keep bringing old crap up or sh*tting on on someone who used to be our friend. I got tired of it so I just ejected the game out of me."
AHHHHH!!!move leading GIFGiphy
"People walking too slow in front of me with no way to get around them. It’s even worse if it’s a couple or group taking up the whole sidewalk. HAVE SOME SPATIAL AWARENESS FOR THE LOVE OF GOD!!"
Life in general pisses me off. I'm easy.
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