Working retail is the secret to being angry literally all the time.
Customer service is already difficult, but retail, with its low pay, long hours, and difficult streams of humans you're dealing with on a daily basis is enough to drive even the kindest, most sane human up a wall.
And when you get those people who seem determined to make it harder.....it's anybody's guess what your next reaction will be, including yours.
Here were some of those answers.
This Or That
This wasn't an incident that made me angry, but rather I was going to lose my sh*t in the sense this interaction made me feel like I was losing my mind.
I worked at a weird Starbucks that was drive thru and walk up only, there was no indoor seating. There were signs on either side of the walk up window displaying a menu with a photo of each product that was listed. If I was working at the walk up window I couldn't see the menu, even if I leaned out the window as much as I could.
One day a woman came to the store, asked me a question about parking or something, and then ordered. She pointed at the menu and said "Could I have that one?"
"I'm sorry, which drink are you pointing at?"
She points again, "That one."
"I can't see the menu from here, could you tell me what drink it is?"
"I really can't see the menu, can you tell me what it says?"
What the heck? Maybe she doesn't speak English. No, she asked me something in perfect English earlier. Maybe she's embarrassed to pronounce the drink name wrong? Maybe she's illiterate?
"What color is it?"
"Do you want a hot or cold drink?"
"Do you want something with coffee, or maybe something sweet?"
"Did you want a frapuccino?"
It went on like this for a while until I gave up and just rang her up for a grande iced caramel machiatto. She seemed perfectly happy with it when I handed it to her.
She Hit The Floor, Next Thing You Know, She Got LOW
I worked at a department store. I was in charge of the truck and stocking. Usually this included making the department I worked look good, refolding clothes, straightening stacks, sizing the clothing racks, etc.
I'd just finished the juniors department when I turn around and see so many clothes on the floor. There was a teenager picking up folded shirts to look at them and then she was just throwing them on the ground.
It was a particularly bad day for me as all but two of our truck team had called in. I didn't have time for this at all.
I politely asked her to stop throwing the merchandise on the floor. Its fine if she wanted to just set the stuff back onto the tables, but seriously stop throwing it on the ground.
This turned into her proceeding to throw piles of folded clothes on the ground. Picking up hanging items and just tossing them.
So I asked where her parents were. She refused to answer. So I paged overhead asking for the parent of said teen (I described her clothing and hair) to come to the juniors department, as their daughter had something amazing surprise for them.
It wasn't long before a lady walked over with a smile on her face, and then it just fell into the most pissed off/disappointed/disgusted look. She looked at me, then her daughter. The girl tried to say I was the one that did this and was trying to blame her for being bad at my job. Her mom was having NONE of that.
Mom apologized profusely for her daughter's behavior and asked me to show her how we folded the clothes. I tried to tell her not to worry about it, I just wanted her kid to stop. She insisted, so I showed her the fold we used on shirts and the ones we used on pants.
I started picking things up, and noticed that the mom had gone to work telling her daughter how to fold everything. Eventually she told me I could go do something else, they weren't leaving until her daughter fixed everything.
I had other things to do, but I came back later and they were finishing up. Daughter was in tears, saying she was humiliated and that this wasn't her job. Mom just kind of stood there chuckling and said, "it's your job right now, you make a mess you pick it up. Rules don't stop at our front door, they apply to anywhere you go."
Started off as one of the worst experiences but ended on a high note, for me at least.
I worked at Target in the clothing department for about 3 years. One night I was on the closing shift (6pm-11pm). If you work the closing shift, you spend pretty much the entire shift zoning your assigned area. For me, that meant folding clothes for 5 hours. This particular night I was assigned the women's area, which is the largest. Around 8pm a woman, probably in her late 40s, approached me.
She asked if I could help her find maxi skirts. I happily walked her to where they were. She then asks my opinion on which skirts I liked the best. Again, I happily told her. She grabs every single print we offer in the skirt. Then she asks me to come back to the fitting room with her. I obliged.
When we get back to the fitting room she wants me to stand outside the dressing room as she tries the skirts on. She comes out after each one and spends about 5 minutes going back and forth on "does this look good?" "Is it the right size?" "I don't like it." "Actually I do like it."
She asked me to fetch different sizes for different prints. She also has an attitude while she's doing all of this. Telling me that it's my job to help her. This went on until about 9:30. Finally, I think she's done. She now has about 20-25 skirts in her dressing room. She leaves them all sprawled out in the room and proceeds to tell me that she doesn't want any of them. Then she tells me to have a good night and leaves, leaving her mess behind. It took everything in me to smile back and to say have a good night as well.
Also, about 2 years later, my cousin was working at an office and some lady came in there. When my cousin was telling me about the lady and how she was a pain who kept going back and forth on things and was being so rude... We discovered it was the same lady I had helped before. So apparently this is the norm for her.
The End Of My Career
This crazy woman was already a known problem customer in our store. Being one of the managers and a longtime retail veteran, I usually helped her when she came in.
One particular day, she came in wanting to return a clearance item she'd bought 3 MONTHS AGO. I knew she knew our return policy and pointed out the "Final Sale" note on her crumpled receipt. (The day she'd bought the item in question had not been a fun encounter to begin with).
She started screaming that she should be allowed to return it because she has cancer and I have no idea how hard that was. I nursed my grandfather through Stage 4 lung cancer so had some idea but simply gave her calm reassurances. I did stick to the policy though. Side note: she'd been a nightmare long before she became ill and probably should have been banned already for some of her antics.
After more back and forth, she asks that I let her just exchange it. As she's giving me a headache, I agree, inform her that the exchanged item WOULD NOT be able to be returned or exchanged and reminded her of how much credit she had.
She comes back with another item and slams it onto my counter. Lo and behold, there's a dollar and change difference between her original item and the new one. She's furious, shouting that she shouldn't have to pay it and don't I know she's suffering! I firmly insist she coughs up the difference as THAT'S HOW EXCHANGES WORK.
She responded by pulling a fistful of change out of her purse and throwing it at my face. A nickel bounced off of my glasses. I saw red but calmly counted up the change, slid the excess across the counter (which she threw onto the floor) and she stormed out.
There had been a young couple in line behind her who promptly approached the counter and asked if I was okay. The head manager took over the register and sent me to the back to calm down. When I came out, she told me that the crazy woman had caused a ruckus at our sister store a few doors down and was now, finally, banned from both stores.
I quit the store and took a job in an office a few weeks later.
Physics Be Damned
Guy slammed a hot water bottle down on the counter and loudly exclaimed, with wife nodding in agreement behind him, that he'd put cold water in it 3 hours ago and it still wasn't hot.
That's Probably Worse
Idk if this counts as retail, but I was an intern at an aquarium, and while working at the touch-tank, a kid swallowed a handful of sand, I told his mother, and she told me that he was only four. He proceeded to swallow another handful of sand.
When Stubbornness Defies Science
Had a woman come in and request a large drink in a small cup. I asked her to repeat that. She reiterated she wanted a large drink, but in a small cup. I told her that wasn't possible. This went on and on, her yelling that it wasn't that difficult to understand, I'm trying to tell her that they're different volumes. Eventually I filled up a large, got a small cup and dead-eyed her while pouring the large in until it overflowed and went all over the counter.
How Does Capitalism Do This To People?
Former Blockbuster employee here.
There was a woman who not only absolutely refused to pay her late fees (which were legitimate), she became so enraged that she threw her stack of tapes at me, hitting me in the face. She then marched around the store and knocked every cassette, DVD, and coverbox that she could reach off of the shelves (some with her hands, some by swinging her purse), while shouting obscenities.
My manager got on the phone and called the police. When Angry Lady finished trashing the store, she demanded to know which cars out on the parking lot my coworker and I drove. When we refused to say, she spit at us and knocked all of the candy/shelf talkers/etc. off of the counters, and began stomping on them.
I don't know if it was divine intervention, or luck, or what, but as Angry Lady was spitting and stomping on the candy, another woman walked into the store. This woman just happened to be my next-door neighbor...and a police officer.
Officer Neighbor Lady approached Angry Lady and identified herself as a police officer. As she attempted to ask what the problem was, Angry Lady shouted, "WHERE'S YOUR F*****N' BADGE, B***?!", spit at Officer Neighbor Lady, and attempted to flee.
Officer Neighbor Lady grabbed Angry Lady before she could reach the door and a scuffle ensued. In a blink, Officer Neighbor Lady kicked Angry Lady's legs out from under her and she went down like a sack of bricks. I'll never forget the SMACK sound her face made when it hit the concrete floor (satisfying!).
While she held Angry Lady down, Officer Neighbor Lady asked me to go get her purse, out of which she pulled a pair of handcuffs. As the cuffs locked around her wrists, it was then that Angry Lady finally realized what trouble she was in. She began to sob and wail loudly. She promised to make nice, pay her fee, and begged to be let go. Two uniformed officers arrived and hauled Angry Lady away, screaming and crying like a lunatic.
Turned out Angry Lady was actually the mother of a student at my school (I was in high school at the time). He avoided me for the rest of the year (felt terrible for the guy). We found out later that Angry Lady was not under the influence of any alcohol or drugs - she was just a volatile, childish jerk. She was banned from every corporate Blockbuster store.
Oh, and the late fee she owed? $12.
Hot Coffee Drama
When I was a kid, I worked at a fast food restaurant and opened on the weekends. Toward the end of the breakfast rush, some guy comes through with a huge order. We were getting ready for lunch, and didn't have anything he wanted already made, so it took us a few minutes to get it together.
He starts cussing at me that he is late for church, and I need to hurry the hell up. I explain that I will get his food out as soon as the cooks are done, but that's not good enough for him. I finally reached my limit, and told him he should probably leave the house earlier next Sunday.
Dude throws hot coffee on me through the drive-thru window. My manager sees this, and asks me how much their food is. He then pulls that amount out of the register, throws it at the man, and tells him to get the heck out of his drive-thru. The guy threatens to call the cops, and my boss told him they were already on the way and he needed to leave if he didn't want to get arrested for assault.
"Uhh, why this model of shoes has seams on the right, and that one has on the left?" Dude, are you serious? I sell, not design this stuff!
"The mother bought..."
I've had this one mother of a few teenagers tell me verbatim,
"You know if you slowed down, we wouldn't run into this situation."
Story behind it: The mother bought a whole lot of stuff, including some taquitos and a slushie. One of her kids come in and drop their stuff on the counter so I added them and the mom asks "Did you include this?" in a mean manner. While the kid says I'm paying for myself so I void the things the kid put down with the mom still asking and I go "No" and she tells me that quote.
"On one particular Thursday..."
I work at a Starbucks, and you can imagine all of the customers we get. Especially being the only location in my city with a drive thru. But there was one lady who stood out among everyone.
Every Thursday is happy hour, which is a buy one get one for hand crafted espresso beverages, so lattes, Frappuccinos, anything we have to pour out blood, sweat, and annoyance into.
On one particular Thursday we were extremely busy, and one lady came in and decided to order 8 different frappuccinos. All fairly complex; 4 different types of milk, all with more than one syrup and some unusual "secret menu" item that made the print out sticker about half a foot long.
Anyway, there were only two of us making beverages, I was doing cafe orders and my coworker was making drive thru orders, so I got flooded with frappes.
I had already heard this lady chew out my coworker on the POS for not making half of her order free, so I could tell she was a total Karen. But about 2 drinks in she yells at me asking what's taking so long, why I'm purposely working so slow to ruin her day, etc.
I politely explained to her that we only have one blender at the moment so it takes some time to make the drinks, (our other one had been broken because the motor wasn't working properly). She accused me of being extremely rude to her and asked to speak to my manager, and considering they weren't in at the time I asked one of my supervisors to come out.
This lady exclaimed that I had called her a btch, told her to sit the fck down and wait for her damn drinks, and some other bullshit she made up on the spot.
Right then, I used my right to refuse service to anyone, and dumped her three finished frappuccinos down the sink while looking her dead in the eyes. My supervisor backed me up, saying that if she was going to act this way, she would have to leave.
She walked out so fast, without even getting a refund, and I haven't seen her since.
The highlight of that day was getting a 20 dollar tip from an older gentleman which he had given to me as somewhat of a pat on the back for having to deal with that lady, and everyone in the store politely waited for their drinks and thanked everyone in the store.
"I told him what he needed..."
A customer asked me about our coupon. I told him what he needed to know. He asked again and I told him. This went on for a couple minutes before I called up the assistant manager, knowing if my patience was tried any longer I was gonna go off.
"I was a salesman..."
I was a salesman at cell phone store until two years ago, had a guy come in one night about 30 minutes before the store closed. I was the only one working at the time. He wanted to return a phone he had bought because he couldn't get used to the operating system, it was an iPhone and before that he had only used android. Nothing wrong with that, people have their preferences, I myself prefer android, to each his/her/their own. I check the gentleman's receipt and he is within the return period.
I look through the bag and see that the box the phone came in is still neat and tidy and has the charger, headphones, and warranty papers all where they should be. All seems to he om order. Finally I inspected the phone itself. The front looks okay, just heavily fingerprinted. I take the case off and I turn the phone over to look at the back and this thing is massacred. The back is scratched to hell and back. It looked like someone took a weed whacker to it. The glass lens on the camera was smashed. As I'm staring it open mouthed and wide eyed I glance up at the guy and he is just staring me down and then says, "the refund will go back to my card correct?" I took a second to answer because I couldn't understand the stupidity.
I finally said, "Sir, I can't take this back. Not at all. Our policy states that any return or exchange must be in 'like new' condition in order to be resold, albeit in 'open box' condition and with the extensive damage on the back, I cannot return it."
What ensued next was the most idiotic I ever seen a person act.
He said, "There's nothing wrong it. I don't see anything."
HOW DO YOU NOT SEE ANYTHING WRONG?
I looked at him dumbfounded and said, "The phone is right here between us, we are both looking at the same phone, look at the back plate and the camera."
He said, "It looks fine to me. Please refund my money, I don't want it."
"Well, as I said, I cannot take it back. I will not take it back."
"You have to, your policy says I can return or exchange purchases within 30 days and I'm within the 30 days."
"Yes you are, but the phone us damaged."
"No it isn't, where do you get that from?"
"From the fact that it's scratched and the camera lens is destroyed."
"I want to take to corporate."
" Alright, here is their number," I say as I had him a card with the number for customer service.
As he talked to them I went about the store finishing up my closing duties. He put the phone on speaker so I could hear the entire conversation. They told him the same things I told him and also told him that regardless they had no power to compel me to take a phone back. After a while he hing up on then and then sat at my desk staring me down until I can back over to finish the cash reporting at my register.
He looked at me and then said, "So when will I have my money back?"
"I am not returning that phone. Not a chance. You have been arguing with me for 30 minutes now, it is past 9:00pm, my store is now closed. The manager will be here tomorrow if you'd like to talk with him, but as of tonight I cannot and will not return that phone."
At this point his entire demeanor changed. Before he had just been a moron but had been calm. Now he lowered his head slightly and creased his brown and yelled, you f------ piece of scum. That's what you are. You are scum. Absolute filth. Worthless."
I'm not having this so I simply told him, "Gather your things and get out of my store. I will not be spoken to like that."
"No, I'm not leaving until you take this phone back, refund me, and reactivate my old phone."
"You need to leave. This is not public property. If you don't I am calling the police."
"You won't do it because you are spineless, scum."
So I called the police while staring him in the eye. He because even more furious and pushed my desk, not enough to damage it, just enough to nudge it slightly. At this point I realized that he may have weapon of some kind and me trying to stand my ground and be formidable with him may not be the smartest move, I went to the back of the store which is through a locked door and watched him through the security cameras to make sure he didn't trash the place or steal anything. When the police finally arrived I came out and told them the whole story to one officer while the angry man spoke to a separate officer.
The police finally told him that I was right, he needed to leave. The next day the manager called the guy and told him not to come in because he would not return the phone. I had taken pictures of it to show the manager. The man called relentlessly and tried to enter the store but we barred him from it. We eventually told him that if he kept it up that we would involve the police again and press charges this time. He eventually quit harassing us. The best part is the time in between his purchase and attempted return, remember I mentioned he was within his 3p day return period, he bought it two days before trying to return it.
Two days and he trashed the back. My theory is that he was fully aware of the damage and deliberately came so close to closing time thinking I wouldn't be as diligent because I wanted to leave for the night. As for why he wasn't seeking an exchange I am unsure, maybe he just came to conclusion that he didn't want a high phone bill, I have no idea. But those are my theories at least.
"So I ring her up..."
This happened today, a few hours ago.Not as crazy as the others, but I'm still pissed off.
This lady comes in with a return without a receipt. I ask to see her driver's license so I can scan it. So she opens her wallet and lays it on the counter in front of me and gives me an expectant look. I reach to pull her license out of the pocket (to scan it, like I told her, I thought it was pretty fucking obvious I couldn't do that when it's all covered up and I can't see the barcode on the back) and she pries my fingers off of her wallet and angrily says "Don't touch my wallet!" So I ask her to pull it out so I can scan it.
So I ring her up and give her a gift card with store credit. She gives me an angry look and leaves. Then, not a minute later, comes back to my register and demands to speak to a manager. All I can hear while I'm ringing up the next customer is this evil soccer mom loudly talking sh~t about me and everything I did wrong, then my manager has to break the rules and trade her gift card for cash just to get rid of her. I was trying to start up a conversation with the next customer so I didn't have to hear her being so horrible, but it didn't really work out.
"It's not that extreme..."
It's not that extreme, but I work at a Domino's and I have to listen to people asking me how many slices are in X size pizza. They're all cut the same. They all have 8 slices. Of course they aren't happy with that answer.
"She tried to start in on me..."
I managed a coffee shop in college that also had ice cream on one side. Shakes, sundaes, cones, etc...
Had a new girl working her first shift and this rude chick paused her annoyingly loud cell phone convo to berate this girl because she accidentally started to scoop the wrong ice cream. Honest mistake but this chick starts screaming at this poor girl and calling her all kinds of "idiot, dumb b!tch, etc...". The new girl was shaking and trying to apologize while fighting back tears. I walked over and whispered to her to go hang out in the office and that I'd take over. Then I slammed the door to the ice cream case closed and looked at the chick and told her "Get. The F*CK. Out" as calmly as I could.
She tried to start in on me but I just turned to the rest of the line and said "no one is getting ice cream until she's gone. So figure it out."
The rude chick bounced pretty quickly after that.
"I told the lady..."
Was a dog trainer at a pet store talking to a customer about training for their dog. She had her father with her and says something like 'don't worry I'll take care of it' and proceeded to hit the dog. I about lost my sh!t. I told the lady to never let her dad do that again. She was sad but I don't think it changed anything.
Also had someone bring in a litter of puppies that they were feeding fried chicken to. That was very very sad.
"I answered the customer service phone..."
I answered the customer service phone at a supermarket. A customer told me that our produce scales were wrong, because when he got home he checked the weights of all his fruits and vegetables on his kitchen scales and they were different from how the store weighed them. This was a HUGE and unacceptable act of fraud on the store's part, obviously. He had calculated the weight differences and demanded that I refund the amount he'd been "overcharged". The sum? $0.17c.
"I think I actually..."
I think I actually have one for this.
For some backstory, I work at a small store that has 3 locations, two in the city I live in and one an hour away. At the time this happened, I worked in all three locations throughout the week. This story takes place in the location an hour away, where I only worked on Mondays and Thursdays. The other employee worked the other days at this location, we will call her S. S often brought in her girlfriend to hang out, which was fine and our boss didn't care as long as work got done and customers were helped.
Supposedly S's girlfriend looked like me (I have seen her, the only similarity is that we are both blonde, and not even the same shade of blonde). We also have a no refund or exchange policy, as people are a--holes and have abused it in the past, so before I even started working there my boss decided to do no refunds and no exchanges for any reason. This policy is posted at the cash register, on the wall, on the window next to the door, and on one of the counters (this is a very small store, so frankly the amount of places is excessive). It is also posted at the bottom of all receipts.
Okay, so the story. I'm working one Monday and this old couple come in with one of our store bags, so I already know it's going to be a rough visit. They ask for a refund for an OPEN product. That they ADMIT to using. The product helps with pain relief, but there isn't a set amount for everyone. So some people may need one teaspoon, some people may need a tablespoon, some may need multiple tablespoons. Anyways, of course, I tell them no, because of store policy. At this point, they have already mentioned 3 times that I was "here yesterday when it was sold", to which I repeatedly pointed out that, no, I was in another shop an hour away. After I tell them no, the conversation goes something like this:
Old lady: Well yesterday you said it was guaranteed to work, and it didn't work.
Me: Well, yesterday I was in other city at another shop, but we cannot guarantee results for anyone, we can just tell you what works best for most of our customers.
OL: Well he tried it and it didn't work. So you owe us our money back. That's what guarantee means.
M: As I previously said, due to store policy we cannot do refunds or exchanges. How much did he take of it?
OL: Two teaspoons.
M: Well, some people need more than others. We have some customers that take one teaspoon and it works fine, and others who take a couple tablespoons before it works. Everyone is dif-
OL: He tried multiple times. He took one teaspoon and waited 10 minutes and then took another and STILL NOTHING. I told you yesterday that if it didn't work I would be back in here today returning it and you said it was guaranteed to work. You knew I would be back if it didn't work.
M: Once again, I was nowhere near this shop yesterday. The only people who would have been here is S and her girlfriend, and I've heard several times that I look similar to her girlfriend. I don't see it, but since quite a few people do, I'll assume she was here yesterday. I was at our other location in other city, which is over an hour away. That's where I work every Sunday, like every Monday I work here. I do apologize if S told you you could have a refund, as she should never have said that and should not have guaranteed it's success, that isn't what we are supposed to say or do and I apologize on behalf of her. I'll be letting my boss know so he can speak to her about it. However, we do not issue refunds, and I cannot budge on that. (At this point she had tried to cut me off several times but I would slightly raise my voice and then go back to talking at a normal level.)
OL: Well you should really tell people there are no refunds.
(I pulled her receipt off the counter from where she put it and showed her the bottom, where it says no refunds)
M: It says it here at the bottom of the receipt, and there is a sign on the door, on the register, and on the wall. I do apologize if S did not verbally tell you there were no refunds, but that is policy.
OL: Well can't you call your boss?
M: I can, and I will if you would like, however he is going to say the same thing I did.
(I proceed to call my boss, who did indeed say the same thing I did. Only he basically told me I should know better than to call him about it, because I know the policy. The only reason he does this is that USUALLY it calms the customers down when they realize I'm getting in "trouble" for having him explain what I already did. I never actually get in trouble for it. The old lady also mentioned how I was the one who said it was guaranteed the day before, to which my boss responded "She was at other location in other city so there is no way that's true".)
They ended up spending another $100 on something else that they normally buy, vowing to never return again, to which I literally said "Okay." About a month after that S got fired for doing things like that, buying things from the store then selling them to people (we got a damn good discount, so she would buy something for like $8, then sell it to a customer in store for the store price of $22, getting cash for it. Which is basically stealing that money from the store.), constantly lying about me and saying I didn't do things I should have, or that I did do something I shouldn't (the bosses knew me well at that point, so they shut her down), and my personal favorite: harassing a regular customer, who then spotted my car one day and realized it was me working, and proceeded to tell me what had been going on. Safe to say, I was not sad to see S go, or the customer.
"I'm late to this..."
I'm late to this, but I used to manage a pop-up Halloween store in the city. For reasons far out of my control, and because of the nature of the temporary pop-up store, we had a step to come up into our store, so we were not ADA/wheelchair accessible.
One evening, a lady comes on a motorized wheelchair, and then gets upset that she can't come in. She wants to speak to me, the manager, to air her complaints. She was 100% in the right, and very reasonable.
All of a sudden this other able-bodied guy comes walking by and sees the problem. He starts yelling at me that I am treating this lady with a disability very wrong. He is just yelling and complaining and acting as this able-bodied hero for this woman.
There was nothing I could do at the moment, it was 9 PM, and I couldn't just start pouring concrete down to make a ramp into the store. This guy was having none of it. I was mostly upset that he was being belligerent for no reason, when I was having a perfectly fine discussion with the person who was in the wheelchair. I feel like sometimes people just want to start making a scene so they can be the hero.
Eventually, the guy walks away, and I continue on with the customer in a wheelchair who was very, very sweet. I saw her on a bus a few weeks later and we had a discussion like we were old friends.
Don't be the bigger guy in unneeded situations.
"They of course come back..."
Worked at a stand alone computer store in Baton Rouge about 20 years ago. I built custom computers. A man and his two young sons come in. None of them have sleeves on. And they all smell as though they have never even heard of deodorant or showers. Nice people, but you don't want to stand too close, because the smell is overwhelming. Literally. People are coming from the backrooms to see what in the world is going on. Owner is worried about a gas leak.
Anyway, they buy a desktop computer, and they ask how to set it up. I walk them through the whole process, and they're nodding all along. In the back of my mind I strongly suspect that they're not getting it, and that they'll only return later on, but in the moment I don't care. I just want to get through the pain as fast as possible to get some fresh air, and maybe someone else will help them when they come back...
Of course they return. And I could smell them before I saw them. Said the computer didn't work. I asked them to walk through the process that they went through setting it up. Blank look on their faces. So I ask what happens when they push the power button. Blank stares. Ah... So I show them the power button, and say that you need to push that to turn it on. (I AM NOT MAKING ANY OF THIS UP). Thankfully they leave after that, thinking that is that and I won't have to see them again. HA!
They of course come back a third time. Smell and all. This time they say that they did push the button, but nothing happened. I was surprised, because everything worked fine at the store. So I troubleshooting the problem, I asked if the green led on the power supply in the back of the case came on when they plugged the unit into the outlet at home. There was a pause for about 10 seconds before the man said "I didn't know we needed to plug it in. You never told us that!" He was mad, and I was glad that he was, because I got to turn it over to the owner (who ultimately accepted the return, which is probably the only time he did that, as these are custom computers). I suspect that this family didn't even have electricity...
"I was completely disgusted..."
I have sooo many stories but this one stands out cause it still pisses me off. A few years ago I worked for a cell phone store and one day this old guy comes in with his very nearly toothless friend. They needs a new phone but he doesn't pass the credit check, so he calls his wife to ask if she'll add him to her plan, to which she says yes.
I grab the phone he wants and begin the process of adding it to the plan and setting everything up. The WHOLE time, He is making googly eyes at me and flirting heavily while a friend is just sitting there giggling like Beavis. I'm remaining professional and ignoring the flirting, which consisted of compliments to my appearance, calling his wife an old ball & chain, asking me out to dinner, and telling me to make sure I put MY number in his new phone. Bear in mind this guy was at least twice my age and I was in my mid-30s at the time. To top it all off, he didn't even have enough money to pay so he calls his wife again and has her pay over the phone with her credit card.
I was completely disgusted, especially since I had just spoken to his very sweet wife and she clearly loved this creep and took care of him. I desperately wanted to kick him in his old balls but I just gave him b!tchface and clipped answers to everything he said and finished up as fast as I could. Thankfully we had people waiting to be helped, so I was able to shoo them out and move on but man, I was SO tempted to call his wife back and tell her exactly what kind of piece of shit she was married to. I wish I had.
There is so much to learn in life.
And once you acquire certain things mentally, you regret it.
How much 411 have you come across over time that made you think... "How can I unlearn that?"
Yeah, not possible.
Knowledge is power and sometimes it's a nightmare.
Don't we have enough to keep us up at night?
Well let's do some learning.
Redditor RedBoyFromNewy wanted to shed some light on creepy issues we need to be discussing. They asked:
"What’s a disturbing fact that not a lot of people know of?"
So who is ready to spill, and where do you find the info?
From the GutsBasketball Wives Ugh GIF by VH1Giphy
"Without mucus your stomach would digest itself."
"The reason you body produces more saliva before vomiting is your bodies way if protecting your mouth from the acidity of the vomit before you actually throw up."
"There are more suicides than homicides in the US every year."
"60% of all gun deaths in fact are suicides. It is estimated that someone offs themselves with a firearm every 20 minutes in the US. And 80% of them are males."
"And what's worse (knowing, as my family just went through this.)... 70% of suicides have no note. It's a common misconception that most people leave a note and it just isn't true. Mainly because a lot of people who write notes realize they don't want to go through with it. Those who are 'successful' just do it."
"You can give still 'birth' if you die while pregnant. The decomp process will force the baby out. It’s rare but it does happen."
"This is usually what ends up happening when a pregnant woman gets murdered. They usually find the fetus either completely separate (like in the Lacy and Connor Peterson case) or in the same location as the mother, but clearly birthed (like with the case with Shanann Watts). It's something I never knew happened until very recently and I think it's one of the most horrifying aspects of death."
"The deadliest ship disaster was the MV Wilhelm Gustloff, a ship built during the Nazi Regime. In January 1945, she was evacuating 10,000 German citizens ahead of the soviet Invasion when (albeit ironically) a Soviet Submarine spotted them, and fired three torpedoes. The ship was on the freezing cold Baltic Sea, and the davits (ropes) for the lifeboats had frozen over."
"Not only that, but the ship was only meant to carry 2,000 people normally. These two factors, coupled with the harsh angle the ship was sinking at, meant only half of the lifeboats could be deployed. 9,400 people drowned to death that night, and nobody knows about it."
I See YouKung Fu Wtf GIF by A24Giphy
"Your eyes have a separate immune system than the rest of your body, and if your normal immune system ever learns about your eyes, it will target them and you'll go blind."
Oh my eye. How do we protect them? As if I don't have enough stress.
LaunchedStanley Cup Nhl GIF by GIPHY Studios OriginalsGiphy
"Penguins can launch their poop out of their butts like 5-6m far."
"Cotard's delusion, also known as walking corpse syndrome, is a neuropsychiatric disorder in which the person is in eternal damnation. They literally believe they are dead or dying [or don't have organs], the amount of despair is unimaginable and simply can't be grasped by people not suffering from it."
"It may seem like we know a lot about the human brain, but our standard way of studying brain activity is an fMRI, where a single pixel contains over 3 million neurons. That is more than many vertebrate animals' entire brains. The truth is, we really have no idea how the brain gives rise to consciousness."
"Edit: Even if we somehow perfectly worked out all the neural correlates of consciousness so we could say a mental state happens if and only if some exact pattern of brain activity happens, we would still have the 'hard problem' of consciousness: Why do these physical processes give rise to raw subjective experience, rather than just happening 'in the dark?'"
"If your esophagus closes and you cannot swallow, you have about 2 minutes before saliva starts reaching your windpipe. It is not a long time, but it is long enough to panic..."
"I have Eosiniphillic Oesophagitis and have had food stuck in the oesophagus for up to 24 hours before. And it’s horrible. You don’t realise how much saliva you swallow, to be constantly choking and vomiting that back up isn’t the best experience!"
Get LuckyPrayer GIFGiphy
"You’ve probably been closer to dying multiple times in your life then you even know. Just got lucky, or unlucky depending on who you are."
Well that's enough to disrupt sleep for life. Thanks y'all.
If you or someone you know is struggling, you can contact the National Suicide Prevention Lifeline at 1-800-273-TALK (8255).To find help outside the United States, the International Association for Suicide Prevention has resources available at https://www.iasp.info/resources/Crisis_Centres/
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The best stories are ones with exciting plot twists.
But the next best type of stories are the ones that continue spiraling out of control.
Curious to hear examples of this, Redditor _Mitnix_ asked:
"What's your best 'oh you thought this was bad, it gets worse' story?"
It's story time. You may want to buckle up.
It All Started With A Cat
"This is a long one, but I promise it's worth it:"
"A buddy of mine was cat-sitting for a friend of his while the guy was out of town on a vacation. My buddy didn't have a car, so the dude told him that if he needed to go out and pick up more cat food or anything, he could borrow the car."
"At the time, my buddy was living right down the street from this guy, staying at his parents' house. So my buddy was just going over for a few hours each day to feed the cat and keep it company, then going back home."
"Meanwhile, he's also been flirting with this woman online. She lives several states away, but he feels like they seem to be getting pretty serious. So he decides to take some liberties, really push the envelope on where he'll pick up cat food from, and he takes his friend's car on a little multi-state road trip."
"This is insane, right? Just atrociously bad judgement, especially since someone does need to feed the cat. To solve this, he left his parents a note. It read, 'I am camping in the woods behind our house. Please go over to ____'s and feed his cat. I'll let you know when I'm home.'"
"Boom. Problem solved, right?"
"Except that the 'woods behind our house' are about 20 yards deep. It takes less than five minutes to walk through them and come out into the neighboring housing development. So his parents went looking for him, calling out for him, and couldn't find him. They got worried and contacted a family friend, a local police officer. He subsequently got a hold of the fire department. There was a full-on search party combing through about 1/50th of an acre of woods. Unsurprisingly, they were coming up with nothing."
"This was before cell phones were common, so my buddy was completely unaware that his plan had fallen apart. He was cruising along on his 12-hour drive, expecting to get to this girl's house just in time for dinner. Except he didn't have a GPS. So he got lost. Very lost. Like, by the time he turned up at this woman's house, it was almost midnight."
"When he got there, she was crying her eyes out. He assured her that it was okay, he was fine, wasn't hurt or in a wreck or anything, he'd just gotten lost. And she said, 'No, no, I wasn't worried about you. My dad just died in a motorcycle accident.'"
"So he bailed on his cat-sitting duties, stole a car, and inspired his parents to file a missing-persons just so he could awkwardly watch a woman cry for a few hours and then drive back home."
The Beekeeper's Nightmare
"I will try to keep it short. I am a beekeeper. My 3rd year of beekeeping, I suddenly developed a severe allergy to bee stings. It was spring and I was installing bees for the beginning of the season. I was up to the last hive, went to install that package of bees and one stung me right in the top of my head."
"I finished up a few minutes after and went up toward the house to do some other things. I started feeling flush and I could feel my heart racing. After I few minutes I realized I was having an anaphylactic reaction."
"If you’ve never had one, aside from the physical symptoms, they also say you will get a feeling of impending doom. That was spot on. I absolutely felt I was going to die and people do die from these reactions."
"So I am now in the house and desperately searching for Benadryl of which I have none. I am also having trouble breathing, my body is going haywire and I feel like I’m going to black out shortly."
"I call my mom, who lives an hour away, to call 911 because I feel like I will be unconscious soon. She says okay, phone rings 30 seconds later. It’s my mom, she goes 'I called 911 but they said you have to call'. This was my first wtf."
"So I call and it’s a very typical 911 call she is trying to keep me talking and I essentially started vomiting and she is still on the line and I am waiting and waiting for this alleged ambulance."
"A full half hour goes by. At this point I am actually coming out of the reaction. So I go to sit at my kitchen counter. I’m still on the line with the 911 dispatcher. I see the ambulance pull up and I say, oh they’re here. She’s like great, are you okay? I’m like yes and then she says goodbye and hangs up."
"I see the EMTs outside but my driveway has a gate so they are just standing there and they ring the bell on my gate and I am just looking at them, dumbfounded. Like I called for an emergency over a half hour ago, and they’re gonna roll up here and ring my bell and wait for me to come out when I more than likely could be unconscious or dead on the floor."
"I literally had to go out and let them in. Then they basically talked me in to going to the hospital to get checked out. Another huge mistake because this took place in the 2 months in my entire life when I didn’t have health insurance. So I ended up paying $4000 for a late ambulance and some IV Benadryl and epinephrine."
"Oh which also reminds me, a paramedic also showed, put the IV in when I agreed to go to the hospital. Then I felt something dripping and turns out he put it in my artery rather than a vein and it was just pushing the fluid out of the IV."
"0/10 would not go through any of that again…but I did 10 years later when I had another anaphylactic reaction due to a bee sting. However this went a lot smoother and I had epi-pens and a responsive ambulance."
"Arrive home from work, my house reeks of oil."
"Go in the basement, and there's a pool of oil, with my stuff floating in it. The oil filter on my burner rotted out (it was defective and recalled, but the tech never bothered to notify me or replace it). Call up the tech, he throws a new one, charges me the emergency call fee, and advises I call HO insurance before running away (it was his fault, I didn't know it yet)."
"This was February in NY, about 13F out, and obviously the burner wasn't on while sitting in a pool of oil. But, they get there pretty quickly soak it up, and get things running so my pipes don't freeze."
"Only way to get the smell out is to dry clean everything I own, then shampoo all the carpets, run deodorizers, etc. Takes weeks. Had a headache the whole time."
"Turns out, my basement has cracks, most of it leaked through. They had to cut out my foundation and dig out the contaminated soil."
"Oil in soil means DEC gets involved. Whole new can of worms as they now had to monitor the process, test at every step. Big enough deal I have a spill number in their database."
"A 20 yard dumpster, with 20 yards of oil soaked sand, is so heavy that it broke through my driveway, destroying it. They did that twice, took out my entire driveway."
"Remember how I said this was in February? March brought the COVID shutdown."
"I spent over a year with my basement in shambles, holes in my driveway, plastic sheets taped up, no washer/dryer, and all sorts of equipment kicking around."
"The next spring, they're back and working, and screwed everything up. Not going to get into every detail, but after a big fight, I managed to get rid of them and bring in a new company to fix their screwups and finish the job. Old crew got very difficult when the new crew requested permits and reports. Turns out, they never bothered. Had to do all that before they could start working again."
"New company dropped a storage crate on my yard to store my stuff while working, destroyed my grass, took out a sprinkler, took out my neighbor's driveway curb, got concrete all over my brickwork, but at least the nightmare was finally over."
These Redditors have been dealt with some major blows.
People who say that things will always get better, are partially right. Things do come around, eventually.
But you never know how many curve balls life has to throw at you until there's a resolution.
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Life is full of disappointments. We lose out on a job opportunity or the one designer article of clothing we really wanted is not available in our size.
But we go on.
But the biggest letdowns are the ones we never see coming but must contend with.
Redditor Frequent-Pilot5243 asked:
"What is a depressing truth you have made peace with?"
No matter how much you prize a friendship, not all of them are for forever.
Here Today, Gone Tomorrow
"A friendship you thought would last forever can end in an instant."
The Best Mate Who Quit
"My best mate of 20 years, said that he didn’t want to be my best man and just said he didn’t want to be my friend any more. Hurt like hell."
It's Okay To Let Go
"Sometimes people you care deeply about will choose to drop out of your life and all you can really do is have the grace to let them."
"edit. to everyone struggling with being left behind, and to everyone struggling with having to be the one to leave- I hope the pain eases for you soon."
Restarting The Process
"I have a really hard time with this one. Every friendship I've had in my adult life has only lasted a couple years tops. Rarely a falling out or anything, but just drifting apart or sh*t happens type deal. It's hard for me to make friends in the first place because I'm pretty shy, so having to regularly restart that process is really discouraging. Right now I don't really have any friends because I've just kinda given up trying."
The harsh reality of losing the people we love hits home for these Redditors.
"My grandpa just wanted to get to know me and the man I was becoming during his last year of life. Which I was too young and too selfish to realize."
"Yeah, this hits home. I spent 90% of my childhood with my grandparents. I was at their house almost everyday. When I got into my teens and obviously found friends, discovered women, all that stuff and then I just stopped seeing them. They’re both gone now and they died with the memories of me as a child. Although they seen me sometimes while I was older, they didn’t know me because I didn’t give them the chance."
"My dad passed away 6 weeks ago and I will NEVER see, hear, chat or get to hug him ever again & that forever is a long time."
These sobering facts were huge disappointments.
Truth About CPR
"This is coming from a firefighter:"
"If you have to perform CPR on them, it's most likely over for the patient."
"I'm not sure if I've made peace with it completely, but I've accepted it at least."
The After Effects
"I've taken CPR training twice in the past 10 years. The instructors were so completely different... The second one flat out told us 'you're giving them about a 15% chance of living, and even if they live, they will probably have some kind of severe trauma that will dramatically decrease their quality of life.' Wow..."
Despite Having Good Intentions...
"No one is coming to help."
That Train Has Left The Station
"I'm aging nonstop."
Innocence Is Gone
"My childhood is gone, and I have no good memory from that phase of my life."
No matter what, life goes on with or without us.
The best that any of us can do while we're passengers on this giant spaceship is to take life as it comes and pick up the pieces the best we can when things don't pan out as we'd hoped.
Sometimes, it's about celebrating the small victories–like finally finding a store that has your shoe size.
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The truth matters.
Something one would think was a given in modern society.
Yet all over the world, there are people so unbelievably stubborn, that they simply refuse to believe the facts.
Sometimes even when presented with evidence.
This could be for something menial, such as refusing to believe that a cotton candy was actually invented by a dentist.
But sometimes, refusing to believe the truth could have serious consequences, up to and including climate change, the effectiveness of masks, and the disproportionate amount of gun violence in the US.
Redditor Lady_Of_The_Water was curious about the many things, both frivolous and serious, people refused to believe were true, leading them to ask:
"Whats something someone thought you were wrong about and ridiculed you for it, but it turns out you were right?"
What's that smell?
"That there really was a gas leak in the apartment building."
"Thankfully, the fire didn't cause much damage."- yamsnavas2.
There's a reason the bill is so high.
"Our water usage at work went up a lot."
"They checked all the toilets, sinks for leaks, couldn't find anything."
"I mentioned that it seemed to coincide with the new water cooler system installation, maybe that should be checked."
"They basically laughed at me."
"That stupid water system never worked good and the guy came in 3 different times and said it was just the filter."
"Every month it needs changed???"
"Didn't seem right."
"Finally a different technician came in and result was it was never installed correctly."
"I asked, 'could that have anything to do with the increased water usage that started when this got installed?'"
" He smiled 'I wondered if anyone caught that, yes the valve was not correct and water has been running'."
"For 5 months!!"
"If only they had listened."
"Total redemption!"- McTee967.Nbc Jump GIF by SuperstoreGiphy
Have you ever looked at a map?
"I had a coworker doubling down repeatedly, claiming that new Zealand is north of Australia."
"I even told her about how I had lived there and she just assumed I was such a huge idiot that I didn't know where on the globe I was living."
"Brought the smartphone out and put an end to that."
"Let me just say, it's ok to not know where all the countries are."
"The problem is if you heavily assert you are right and others are stupid."- PlopPlopPlopsy.
Is it supposed to hurt this much?
"My husband told me that I was a 'baby' about my IUD insertion and insisted that it wasn't painful."
"That my concerns about entrusting a stranger to shove a foreign object into my body were paranoid."
"I listened to him because really, the info you'd find online is overwhelmingly positive."
"Long story short: the provider placed it wrong, didn't check/fix it when I asked her to."
"I spent 4 years in pain that I eventually 'got used to."
"It expelled half way out my cervix, had to get it yanked out at the ER."
"That's when I was told that copper IUDs are notorious for breaking inside the uterus."
"Because it broke inside me."
"The cherry on top?"
"The female gyno with three kids I saw to get the broken piece removed told me that 'cervixes don't really feel pain' and that I didn't really need to remove it."
"Goes without saying, I was in severe pain for 2 weeks straight before this appointment."
"Tons of women came out with their stories about lawsuits over IUDs, how they got pregnant with an IUD."
" Stories similar to mine."
"And how women should really be offered anesthesia or pain pills for this procedure."
"And when my husband was surprised to learn about the pain I endured I reminded him 'You called me a baby and everyone else told me it was all in my head'."
"Which is why I didn't talk about it."- PopK0rnAndMMs.
Seems like you could learn something from me.
"In sixth grade chemistry a teacher asked us what element was a gas that was lighter than air, and extremely flammable/explosive."
"I grew up on science because of what my dad does for a living and Bill Nye."
"I knew about the Hindenburg, and so I was really proud of myself when I raised my hand and said 'Hydrogen'."
"The teacher laughed at me and said that no, it was Helium, and the entire rest of the class proceeded to laugh too."
"Almost three decades later I work in a lab now, and f*ck that teacher I was right."- vanyel_ashke.Season 8 Teacher GIF by FriendsGiphy
The dictionary is your friend.
"I have worked as a translator and a proofreader."
"For one of my translations, it went something like 'and he piqued her interest'."
"My proofreader docked me for an inaccuracy and switched it to 'and he peaked her interest'.”
"I’m still salty."
"I tried to get the agency I was working for to remove this person as a proofreader since I question his/her command of the English language."
"Had a similar problem with the phrase “lynch pin” used metaphorically."
"I stopped working with that agency because it pissed me off so much being 'corrected' incorrectly."- spot_o_tea.spelling GIFGiphy
No, that's just an illusion.
"When I told my mom that the clouds were moving and she laughed like I was crazy."-
Did you even read the menu?
"I was in the passenger's seat at a Carl's Jr Drive Thru with a friend."
"He asked what I wanted and I requested the Fried Zucchini."
"He puts half his body through the window to the voice box and goes on this 'My friend here thinks you have some kind of food I know you don't have so I am just going to say it for laughs because you will get a kick out of this'."
"She wants FRIED ZUCCHINI' and starts laughing."
" Well guess who ends up eating fried zucchini."- User Deleted.
And how do you spell that?
"Believe it or not, the pronunciation of my own middle name."- ThePlantie.
We have standards in this community...
"Not me but my Mom tells a story about how she wrote a paper for school about how tough her small town makes it for any new people moving in."
"Basically if you didn't grow up there you were a social outcast for decades and were excluded from a lot of things."
"The teacher didn't agree so she got a bad grade and scoffed at."
"A few years later a news paper reporter essentially wrote the same thing and won a local award for calling out the same small town BS that was going on."- Jberg18.
It's pretty amazing that anyone in this day and age would jump to tell someone they're wrong without having any authority.
Particularly when someone can quickly look up the truth on their phone in less than a minute.
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