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People Who Suffer From Phone Anxiety Share Their Tips To Handling It

People Who Suffer From Phone Anxiety Share Their Tips To Handling It
Courtney Clayton/Unsplash

Anxiety often stems from lack of experience in something, and in a world where I can text, use a messenger app, send a chat, etc. there just isn't as much need to make phone calls as there once was.

Which means a whole lot of us turn into flaming dumpster fires when we can't avoid it.


Note, I said "us" - I'm right here with you, fam. Yes the phone call is easier and often cheaper than downloading the app, paying a processing fee and a delivery fee, and then tipping the driver - but is paying an extra $7 for pizza really SO bad?

Yes. The answer is yes. Over time that adds up and that means I have less money, which means less pizza!

Reddit user mildmusings asked:

"Have you experienced phone anxiety, where you get extremely nervous and embarrassed when answering/making a phone call, even when its something as simple as ordering a pizza? If so, how do you deal with it?"

Reddit, as always, came through with some helpful and not so helpful advice.

My major takeaway from all of this is that pizza is the main motivator for LOTS of people to get past this. That makes me feel so much better about myself.

Hesitation Makes It Weird

music video phone GIF Giphy

"100%. I just have to pick up the phone and call."

"The longer I think about it directly corresponds to how much weird sh*t comes out of my mouth. By just calling or just answering with no thought about it I’m able to be myself at the least."

- On_theMind

"Yes! And when someone calls just pick up right away."

"It's tempting to mute it and say you'll call back later but the anxiety will just grow. Just answer the phone and get it over with, before you start constructing a weird script in your head."

- nattykat47

"Same. It’s always the anticipation, allowing myself to think of everything that could go wrong, making up scenarios in my head, that makes it difficult."

"Just need to pick up, dial, be relaxed and take it as it comes."

"I try to tell myself that there’s absolutely no need to be prepared for every eventuality or to rehearse responses to every possible question, but I always work myself up anyway."

- ManInTheMudhills

Pizza Is The Answer

I Love You Reaction GIF Giphy

"I went the exposure therapy route and took a job answering phones at a pizza place."

"Once I realized I was kinda playing a character (pizza phone guy) and could hide behind that I was fine and that spilled over to other calls."

- bread-in-captivity

"Same for me!"

"Super introverted 16 year old me eventually got over answering calls by working in the pizza shop and taking calls. Still hate making calls to people that aren't expecting me though."

- LunaGuardian

"I was made by my parents to order some pizza to collect, but I was talking too quickly that one of the pizzas was the totally wrong one, so my mom needed to wait for the right pizza."

"Maybe try talking to strangers more often. Because most of the time isn't it the phone call itself that is scary, but knowing that you are talking to someone you dont know."

- FeriaStar

Scripting Success

Laverne Cox Abc GIF by Emmys Giphy

"Oh my dude - I got you. LET ME TELL YOU A THING."

"I will literally write down a short script. I'll have my phone number, my address if needed, DOB stuff for me and my kids, health care numbers... all that stuff written down or close to hand."

"I'll have notes, questions I need to ask, etc. If I'm particularly upset about something I'll even write down my greeting and key phrases. I'll rehearse if I need to."

"I have been doing this since I was a kid. My mum made fun of me for it once (I had to call in to a radio station to post an ad and I even wrote down my "ums" because I was so nervous about how to sound) and I thought for yeeeears that I was just dumb and the LAMEST."

"Fast forward to age 36."

"I have debilitating anxiety, ADD, genuine auditory processing issues, and possible ASD."

"I don't f*cking worry about whether it's lame anymore - scripting is literally a tool for people with my issues, I've had counselors recommend it many times."

"Turns out little kid me was a smart cookie. Wish I could tell her that."

- MagpieMandible

Practice

Practice Makes Perfect GIF by The Tonight Show Starring Jimmy Fallon Giphy

"Yes. Then I worked as a receptionist for two years where I wore a permanent headset due to the volume of calls. No more fear of phones."

"If it helps, rehearse what you want to say before hand."

"If you're ordering food, have the menu at hand. If it's a billing issue or you're calling the bank (or anything related), have your ID at hand and any membership number or account number (whichever applies)."

"This way you avoid scrambling to get your info."

"Always have a pen and paper ready - ALWAYS. If you are taking down an email address, don't be shy to use the Nato phonetic alphabet. ("So that's A for alpha, R for romeo, full stop, zero, @gmail.com. Is that correct?") Then read it back to them. In my reception days, I literally printed this out and read from it when spelling a name or email address."

"Start the call with who you are and why you're calling. For example: 'Hi, my name is x and I would like to order a pizza.' "

" 'Hi, my name is X and I need assistance with my billing for January. Could you help me or transfer me to the correct department?' "

"And end your call with 'Thanks for your help, keep well. Goodbye.' "

"I always address people as sir/ma'am unless they correct me or tell me to call them by name. Don't be shy to ask 'I'm sorry, could you please repeat/confirm your name?' "

"The only way you get over this fear is with practice."

- dead_PROcrastinator

Trauma Time

Parks And Recreation Thumbs Up GIF Giphy

"Went to therapy."

"After a few weeks, I realized my phone anxiety was a convoluted leftover from PTSD from something seemingly unrelated as a teen. Cured almost literally overnight."

"Truly bizarre how I went from feeling like I was made of lead and unable to do anything except wait in dread if I needed to make/was expecting a phone call to saying on multiple occasions, 'Oh I'll just call, it's easier [than texting/emailing].' "

- OhSoManyQuestions

Do The Thing

Do It Love GIF by TV One Giphy

"Stop giving a sh*t what people think of you and just do the thing."

"People in customer service deal with idiots all day long, they don't care if you stumble your words or don't know what you're doing as long as they can get you through the transaction."

"I have the same problem as the person posting this and this was how I decided to approach it. I work through the nerves and get it done even if I don't want to make the call."

"There's no brilliant 100 point solution for this, you simply bite the bullet knowing the person on the other end of the phone has heard worse and wants to get this over with just as much as you do."

- SquilliamFancySon95

"That's right."

"I've said the dumbest sh*t to customer service people and still got the help i needed. Just stay friendly is all it takes."

- _BEER_

Avoid Whenever Possible

Nene Leakes Reaction GIF Giphy

"I didn't realize I had phone anxiety until I got my first call center job and was a wreck before every single shift."

"I never had a problem talking on the phone every day in high school with friends, girlfriends, etc... but as soon as I get on the phone with a stranger that has expectations for me (and is probably already irritated), my stress levels spike."

"My theory is that it stems from the depersonalization of not being able to see a real human; it's just two voices on the phone."

"You have no body language to use, and any period of silence you might use to gather your words feels incredibly awkward, so you feel pressured to respond to everything really quickly."

"Because of that call center job I never got over the phone anxiety. I don't even like talking with friends on the phone anymore."

"I don't have a strategy, I just try to avoid talking on the phone whenever possible. When I have to, I just grit my teeth and bear through it."

- halloweenjon

Move Out, Call A Doctor

moving GIF Giphy

"Yeah, I refused to make phone calls when I was in high school because it was seriously nerve-wracking."

"Like, if I had to book a doctor's appointment, I would simply not see the doctor at all because I didn't want to make the phone call. Ordering a pizza would be out of the question."

"Once I moved out of home, I got a bit better at it - especially since stuff happened and I was constantly having to book doctors/specialists/tests over the phone."

"I still don't like doing it, but after a few years of practice, I can answer the phone and make necessary phone calls without having panic attacks or anything."

"There are some strategies to help (e.g. writing down any relevant information and having pen/paper in front of you). In saying that, if it's affecting you (especially if it's paired with something else like social anxiety or general anxiety), it's worth talking to a doctor about."

- notthinkinghard

Nobody Cares

jim nobody cares GIF Giphy

"Heck yeah! I used to pathologically avoid making calls to check on things, to order stuff, to pay bills, and ESPECIALLY to ask questions / get support from a company."

"I got over it by realizing that there's nothing WRONG with calling and asking. And, that not only do they not care who I am (past whatever they have to do right now), they'll forget about me as soon as they hang up, possibly earlier."

"If I'm calling to get something fixed, it's their JOB to answer that call and take care of it. They expect to do their job, they're getting paid for it. And in an 8 hour day, I'm just another random person they won't remember."

"I got over it by realizing it didn't matter to the people I was talking to that I was talking to. That random people calling me are not sincerely looking for a relationship, they're doing a job they're getting paid to do, and I owe them nothing."

"And after I say 'no thanks not interested' and hang up on them while they're trying to take advantage of social custom and politeness, they'll forget and move right on to the next one. Not even a blip in their day."

"There's something called the spotlight effect, where we think everyone is watching us and judging us. The reality is, most people don't care, so you can drop the niceties in these transactional conversations."

- Deliberate_Engineer

The Assistant

season 3 episode 6 GIF Giphy

"The best technique I found was to act as if you're an assistant making the call on your boss's behalf."

"Nobody is very mean to an assistant (except true a**holes and they would have been awful anyway.) And it's so much easier to make 'unpleasant' requests or be clueless if you're passing the buck."

"I learned this by being an assistant and having a terrible boss who made me make all sorts of awkward phone calls, lol."

- ObjectSmall

Readers, if you have phone anxiety what methods have you used to get past it?

Does it actually impact your life that much in the world of apps, chats, and messengers?

Sound off in the comments.

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Old Wives' Tales People Still Believe For Some Reason

"Reddit user the_spring_goddess asked: 'What is an old wives tale that people still believe?'"

Close up of an owl tilting their head to side, looking bewildered
Photo by Josh Mills

The old wives' tales.

They are the stories of legend.

I think we all need a big DEEP Google dive though.

Where did they originate?

WHO ARE THE OLD WIVES!

You don't hear about them as much anymore.

It's like science and logic are suddenly a thing.

But they sure are a good way to keep your kids and their behavior in line.

Redditor the_spring_goddess wanted to discuss the tall tales we've all been fed through life, so they asked:

"What is an old wives tale that people still believe?"

"Wait an hour to swim after eating."

What a crock!

So many summer hours wasted.

I want revenge for that one.

Say Nothing

Giphy

"An undercover cop has to tell you he's a cop if you ask him."

LonelyMail5115

"Pretty much most advice when it comes to cops are old wives tales. I’m not even a cop but most of the advice you hear is pretty off."

I_AM_AN_A**HOLE_AMA

Say Something

"That you have to wait 24 hours to report someone missing."

Severe_Airport1426

"I really think this one is important and should be the top regardless. As it’s a piece of advice that needs to be relearned and the only way to do that is through awareness."

crappycurtains

"This used to be true. I think they changed it after some guy named Brandon went missing back in the '80s or '70s. You used to have to wait 24 hours if the missing person was an adult because they had 'a right to be missing' and then everyone realized that was stupid and stopped doing it."

AlbinoShavedGorilla

Body Temps

"That drinking ice cold water after eating oily foods will solidify the oil and permanently remain in your body. I informed my coworker that if your body temperature ever reached that point, you’d have bigger problems than weight gain."

chriseo22

"Oh, I have a cousin who 100% believed this. One of those guys who believed every early 2000s internet rumor and old wives tale. One night I chugged a big glass of ice water after dinner and he started freaking out and saying my guts were gonna harden."

"I sarcastically told him to drive me to the hospital if that happened. Obviously, nothing happened and the next morning I said something like 'Thanks for being on standby in case my guts filled with hardened oil.' He just walked off muttering under his breath."

apocalypticradish

Arms Down

"When I was pregnant, I was told by young and old alike that I should NOT raise my arms above my head or exert myself in such a manner because it could cause cord strangulation to my unborn sons and daughters."

Fatmouse84

10 Years Actually

Unimpressed Uh Huh GIF by Brooklyn Nine-Nine Giphy

"Chewing gum stays in your stomach for 7 years."

REDDIT

"I remember accidentally swallowing a piece of gum when I was a kid in like 1995 and just accepting my fate like welp, gonna have this in my stomach til high school I guess."

Gecko-911

I was so afraid to sallow my gum when I was young.

This tale is haunting.

High/Low

Hungry Debra Messing GIF by Will & Grace Giphy

"You can tell the sex of the baby by how you carry."

LeastFormal9366

"Pregnancy certainly wins awards for the most old wives tales. So much absolute BS was repeated to us by everyone we talked to."

IllIIIlIllIlIIlIllI

The Cursed

"If you’re a woman and you wear opal jewelry but opal is not your birthstone (October), you’ll never be able to have children, or will be widowed, or just generally have bad luck or something. You can counteract this by having a diamond in the same piece of jewelry as the opal, though."

"I have a nice opal ring that my parents gave me years ago, and I’ve had other women give me this 'advice' unprompted more than once when I’ve worn it. I have absolutely no idea where it started, but I’m pretty sure this little chunk of silicate rock has no concept of what month I was born in, let alone of how my reproductive organs work."

SmoreOfBabylon

Stay In

"Going outside with wet hair will make you get pneumonia. Or an earache. Or maybe arthritis. Depends on which old wife you listen to."

"Jokes on them - I haven't blow-dried my hair in decades and usually leave the house with wet hair in the morning. On winter mornings, the tips of my hair get frozen. No ear infections or pneumonia or arthritis yet."

worldbound0514

Dreams and Facts

"You never make anyone up in your dreams you've seen everyone in your dreams somewhere else before and never make anyone up entirely."

"How would you possibly prove that to be true? My partner adamantly believes this and tells me this 'fact' whenever I have a dream about someone I've never met before."

mattshonestreddit

"My late wife used to tell me that before she met me she would have dreams of standing at an alter on her wedding day but could never see the guy's face, no matter how hard she tried. After meeting me the face was filled in with mine. Don't know if it's true but one of those things I like thinking of every now and then when I miss her."

Darthdemented

Cracked

Getting Ready Episode 2 GIF by The Office Giphy

"Some people still believe cracking knuckles causes arthritis."

Choice-Grapefruit-44

"There's a doctor (Donald Unger) that cracked his knuckles a couple of times a day for 60 years, but only on one hand, just to prove it. Both hands remained exactly the same."

MacyTmcterry

I love my knuckles.

Do you have any tall tales to add to the list? Let us know in the comments below.

lottery tickets
Erik Mclean on Unsplash

A lot of workers daydream about some day winning the lottery and being able to say goodbye to their job.

Far too many workers are unhappy with their job duties, workplace dynamics or company culture.

But with a taste for luxuries like housing and food, they keep plugging away, year after year.

However not everyone feels that way about their job.

So what are these compelling careers?

Keep reading... Show less
Aerial view of a church in a small town
Sander Weeteling/Unsplash

There's something comforting about living in a small town.

It's characterized by close communities where neighbors know each other by name and there is an abundance of kindness extended to others.

Gift-giving is a commonality, as is the sharing of recipes, and people going out of their way to help each other in a time of need.

The pace of living in small towns is also a striking contradiction to city life, where crowds of people go about their busy lives without much interaction.

Curious to hear more examples of what small town living is like, Redditor official_biz asked:

"What's the most 'small town' thing you've witnessed?"

These are positive examples of a tight-knit community.

Live Updates

"We have a village Facebook page. Every time the ice cream man drives into the village, the entire page goes ballistic. People send live updates of where the van is and which direction he's heading. The ice cream man has started accepting DMs so he knows which streets to go down."

– PyrrhuraMolinae

Brush With The Law

"I’m from a town of less than 2,000 people. When I worked at the grocery store there people would often drop off stuff for my family members because they didn’t want to drive all the way down to our house. I no longer live there but recently got a call from my daughter. She had been stopped for speeding and handed over her license and insurance which happens to be in my mother’s name. The officer goes 'Hey, you’re Donnie’s granddaughter! I ain’t gonna write you a ticket but I’m telling Donnie when I see him tomorrow cause we’re going fishing.' She replied 'I think I’d rather have the ticket.'”

- Reddit

Roadside Catchup

"The traffic on the 'main street' of my town is so sparse, two drivers going opposite directions can stop and talk to each other for a few minutes without causing any problem."

– anon

When things go wrong, people take notice without incident.

Bank Robbery

"A guy robbed a bank and everyone knew immediately who he was and the teller got mad at him."

– AlexRyang

"A local bank was robbed and one of the tellers told the police to bring her a yearbook from about ten years earlier and she would be able to point the robber out. He had been in the grade before hers in school."

– Strict_Condition_632

Wise Woman

"When I worked at the bank in town there was an older lady that had worked there through 5 mergers."

"She knew everyone, there was a young guy yelling at me one day. She walked out of the back and he immediately quieted. She went off about telling his grandmother that he was treating young women like sh*t. She also said that if he didn’t straighten up not one girl in town would ever marry him she would make sure of it."

– ilurvekittens

Intoxicated Local

"Town drunk was paralyzed and used a motorized wheelchair to get around. I was driving home one Saturday night and said town drunk was passed out in his wheelchair doing circles almost directly in the town square. Had to call his brother who came and picked him up on a rollback truck. Strapped him down and drove off into the cold dark night."

– DoodooExplosion

Grazing Over To The Bar

"In my former small town, there was an older guy who'd lost his license after getting a few DUIs. Every day, he would ride his John Deere lawnmower to the corner bar around 3PM and sit around watching TV and sipping his beer well into the night. Then he'd head the couple miles back home on his mower. He even had a little canvass shell he put on when it rained or got too cold."

– brown_pleated_slacks

It's not surprising how small town people behave differently than those who are from metropolitan areas.

Welcoming Committee

"I lived in a small town. When I moved there, people would ask, 'Whose house did you buy?'"

–MoonieNine

"Move to a small town. 30 years later, you are still the new guy."

– impiousdrifter

"I lived in a small town for most of my childhood but I wasn't "from there" because my grandparents weren't from there."

– raisinghellwithtrees

"Worked with an older guy, relative of the owner of the business, he was 73. I asked him if he was a local, he said 'no his parents moved here when he was two.'"

– realneil

A Busy Day

"Lived in a town of about 5,000: A woman walked into the DMV on a Friday, saw that there were 3 people ahead of her and left to come back another time when they weren't so busy."

– KenmoreToast

Who Let The Dogs Out?

"My dogs got out while i was working. the police called my niece's elementary school (she was a 5th grader) to get her to round them up and take them back home."

– mediocrelpn

"There was a small kennel behind the police station for runaways. They called us saying they had our dog, and moments later our dog showed up home. He broke out of jail."

– Worried_Place_917

While life in a small town sounds appealing, I don't know if I can ever live in one.

I'm so used to life in big cities, I think it would be quite unnerving to adjust in a neighborhood where everyone literally knows your business.

I would be paranoid.

And I'm sure the same could be said of life in the big city.

Would you consider making the switch to life in a different setting?

Two women laughing
Photo by Dave George on Unsplash

Every now and then, a friend of ours might say something, or we might overhear a complete stranger say something that makes us stop in our tracks.

More often than not, what we can't believe we just heard is something so ridiculous, we can't help but put the person who said it in their place.

Other times, however, what we just heard might have stunned us silent because of how shockingly clever it was.

Resulting in our not wanting to scold or yell at someone, but rather give them a handshake.

Redditor SubmergingOriginal was curious to hear the sharpest and wittiest things they've ever heard, from friends and strangers alike, leading them to ask:

"Enough with the dumbest; what is the wittiest thing you've ever heard someone say?"

Don't Give Me So Much Credit...

'I was on a team at work that was on a project working insane overtime."

"One night after an 80-90 hour week, we were all sitting around the table trying to finish up so we could go home."

"Around 11, my buddy's wife called, dubious about the hours he'd been keeping."

"We heard her through the line - 'are you cheating on me?'"

"Exasperated, he looked at our boss, then replied 'honey, if I was cheating on you, I would have been home by now'."- lionbatcher

Eternal Optimism...

"Asked a blind guy if he'd been blind his whole life."

"He said 'Not yet'."- Feeling_Mode_6465

Free time Isn't The Only Thing He Has On His Hands...

"My brother got a vasectomy and when the doctor was releasing him and giving him instructions (with the nurse listening in), one of the orders was to 'come back and have a follow-up appointment after you’ve ejaculated 30 times'.”

"Without missing a beat my brother asked 'what time do you open tomorrow?'”

"The nurse couldn’t keep it together after hearing that."- UtahUtopia

Awkward Season 8 GIF by The Office Giphy

Double Whammy!

"My pal uses the phrase 'he doesn’t look strong enough to carry information' and it cracks me up every time."

"Calling someone stupid and weak in one fell swoop."- JennyW93

Can't Hide Your DNA...

'Whenever I jokingly insult my mum, she says 'that must be where you get it from'."

"She cracked the code."

"I can never offend her without offending myself."- JennyW93

Self-Sufficient!

"My brother was a line cook at a New Orleans restaurant."

"My mom was in town, staying at a fancy hotel, and he stopped by after work, still wearing his kitchen whites."

"He was reading a newspaper in the lobby waiting for her to come down when the shocked lobby manager sputtered at him, 'MAY I HELP YOU!?!?'

"He answered, 'thanks, but I know how to read',” and went back to his paper."- jobrody

Morph Current Affairs GIF by Aardman Animations Giphy

A Miracle!

"My brother-in-law’s comment."

"The entire family went out for my mother’s 80th birthday and after the meal we all went to a local park, largely occupied by the elderly, to rest."

"My mother needed crutches at this point, and they were resting against her bench."

"My 10-year-old niece, who looked like every starving waif image from Dickens, grabbed the crutches and started hobbling round the park."

"All the OAPs were following her progress with looks of pity until my brother ran up behind her, and kicked away the crutches."

"There was an audible gasp from round the park and then my niece picked the crutches back up and started chasing my brother, clearly intending to hit him."

"In the confused silence my brother-in-law’s voice rang out 'Praise be! She can walk again!'"

"We still think this was the highlight of the birthday celebrations."- DdraigGwyn

Still Legal, Whichever Way You Cut It...

"I picked up my pleasantly tipsy boyfriend from a nightclub."

"We were stopped by the Police for a random breath test."

"They asked me my age, and I said, 33."

"My bf blurted out '33? You told me you were 22'."

"Police just laughed and let me go."- Aggravating-Corgi379

Music Video Police GIF by Andrew W. K. Giphy

A Bit Too On The Nose?

"Business law class in college years ago, talking about the issues that black Americans had before the Civil Rights."

"Amendment, trying to travel through the south with the discrimination so rampant, trying to find restaurants to serve them and decent lodgings."

"My instructor was posing a hypothetical: 'So you pull up out front of this place, you're exhausted from driving for hours, and you see the sign out front says 'Ku Klux Klan Motel'."

"'What would you expect to find there?'"

"Without missing a beat, from the back of the room came this gem: "'Extra sheets in every room?'"- NedsAtomicDB

Not Yet, Anyway...

"I was working with my friend and his dad."

"My friend (26) heard an ice cream truck near where we were working."

"He asked his dad if he could have a couple dollars."

"His dad asked, 'what for?'"

"My friend told his dad that there was an ice cream truck in the neighborhood, and that they were playing music."

"My friends dad told him "'They don't charge anything to listen to the music'."- tatersalad1234567890

Words Escape You In The Literal "Heat" Of The Moment...

"A friend of mine is a teacher and her husband is known for his wit."

"She told this story to him:"

"One day at school a kid took the hall pass and returned reeking like smoke."

"She asked the kid if he’d been smoking and he denied it over and over."

"She was about to send him to the office when she noticed smoke coming from somewhere."

"She told the kid and he realized that he didn’t put his cig out completely and it was burning in his pants pocket."

"The kid noticed and frantically tried to put it out and someone finally poured water on it."

"Her husband sat listening to this with a weird look on his face."

"She asked him what was wrong."

“'What’s wrong???'"

"'This was probably the only chance you’ll have in your life to say literally, ‘liar,liar, pants on fire’ and you missed your chance'."- Luder714

On Fire No GIF by PEEKASSO Giphy

Amazing What You Might Say A Few Drinks In...

"When I went to a renaissance faire once, I went to a beer tent and ordered a Newcastle Brown Ale (seemed the most fitting for the surroundings)."

"The beer wench, without skipping a beat, said, 'Everyone wants a Newcastle - no one wants to remodel!'"- jayhof52

Read The Room People!

"My dad wiped out when skiing down a mountain and lost a ski."

"After a few minutes of hunting for it, he gives up, slings the one remaining ski over a shoulder and starts walking down the mountain in his ski boots."

"About half-way down, another skier stops and goes 'Gee! Did you lose a ski?'"

"My dad instantly replied 'No, I was out for a walk and found one!'"- PeterJoAl

There's a reason your mother always told you to "use your words".

As clever remarks can have a much more lasting effect on people than a push or shove.