Casino Workers Share The Saddest Moments They Have Ever Witnessed
Photo by Carl Raw on Unsplash

Make no mistake--casinos are not set up for you to win.

In fact, they often rely on their customers having no self-control in order in order to make the most money possible.

So sometimes, when people get addicted to gambling and spend their entire life in the casino, they make some poor choices. And people tend to witness their poor choices.


Reddit user SKBMeh asked:

People of Reddit who work in a casino, what's some of the saddest moments you witnessed?

Here were some of the answers.

Trigger warning: Suicide.

Humanity Go Bye Bye

Former poker dealer at a casino.

An older gentleman started to have a heart attack at the table. I called the floor person for assistance with the call button. Paramedics are rushed in etc. all within minutes. I'm this instance I am instructed to keep the game rolling by the floor person as he whispered in my ear.

Two hands are dealt and played and a player at the table requested the heart attack guy get moved somewhere else as it is disrupting the game. Another player asked to have his chips picked up and call for the "open seat" because "we have a wait list".

I was disgusted.

Colddeck64

Capitalism

There were these two middle aged Greek or Cypriot ladies who were ALWAYS on the slot machines, every day when I started my shift they were they and they were there when I finished 10 hours later. And still there in the same clothes the next day oftentimes. They were SUPER nice and always polite to the staff. One day they hit the jackpot and win big, I think it was either £15k or £45k, it was a good few years ago now.

Everyone was overjoyed for them - except the managers obviously. Well the managers then gave them free meals at the restaurant and an open bar tab until every single penny of that money was clawed back into the casino.

H0vit0

Life Ruined

We used to have a woman who would be on the blackjack tables for five days/nights straight. Her husband would call and tell her that her kids wanted her home. Her boss actually came to the casino to try and get her to leave, she was missing work. I don't know what happened to her but she's probably ruined her life.

We also had a few regulars commit suicide and a few go to jail.

jackie0h_

Lack Of Basic Self Care

Former valet at a casino. The amount of daily regulars who drove barely functioning vehicles full of trash, roaches, and rats who would actually valet their car and go gamble away any money they had to their name was honestly depressing.

The saddest I remember was a 90+ year old lady who drove a 91 corolla and when we got in her car we realized she had no power steering fluid at all and her steering wheel would barely turn. I have no earthly idea how her frail arms could turn it. We went and bought her some before she left that evening.

thatryanguy1

Gone Too Far

It's been about 15 years, but I worked in one for about 4 years.The one that stands out was a woman who came from the country to the "big" city to get X-Mas gifts for the whole family (including young kids who still believed in Santa and all of that), but spent all of the Christmas money at the casino before going to the mall.

Also, a few years later I went back to visit, and when talking to one of the pit bosses about who was still there and what not, she told me one of my old regulars, who was actually nice and likable (a rare trait in that business), had recently committed suicide as a result of gambling too much.

perpetualmotionmachi

New Career

In general, people who come for the first time and are super nice and friendly, they don't care about winning or losing much just came to have fun. They come back a few more times, then after a few years they're regulars that don't smile anymore, they don't laugh, they don't count their wins, just their losses, and sweat every comp point they earn and act like gambling is their job now and the focus of their life. I've seen more than one person have this happen to them. The other saddest thing is when a regular stops coming in and their spouse comes out and tells us they passed, we're almost family with some of our regulars and it hurts to get that news.

inflammablepenguin

Priorities Out The Window

Grandmother, mother, and daughter heading to the casino by car from 2 hours away. Mother had a postcard to get a free cast iron pan for showing up. Daughter is more than 8 months pregnant. One hour away from the casino daughter starts to have labor pains. Mother won't stop and take her to the hospital, she's gotta have that ($10) pan. They arrive at the casino an hour before the promotion was going to start. Mother raises all hell trying to get her pan but the workers for the promo haven't arrived yet. Daughter ends up having to be transported by ambulance to the hospital. All over a $10 pan.

Mustang321321

Hard Loss

Worked in a casino for about 7 years and the one that has always stuck with me was when a kid (18/19) came with his friends and lost $100 playing blackjack. Then he was sitting there, looking dejected and watching his friends win. He left and came back with another $100. I could tell from the way he was acting he probably didn't have the original $100 to lose so he definitely couldn't afford to lose another $100, so I asked if he was sure he wanted to play. He nodded his head and solemnly said yes. Unfortunately he lost that money too.

Steffany_w0525

When Death Takes A Holiday

I did casino security for 3 years before I became a police officer. Had a Code M (medical) early early one morning, around 4 or 5am. Old guy in his 80's passed out and fell out of his chair, wife sitting next to him. I was the first to get to him, did a quick assessment and found he didn't have a pulse, immediately started CPR. The old lady looked over and said "oh he does this all the time, don't worry about him." Between chest compressions, I told her he wasn't breathing and she just kept playing her slot machine. She didn't miss a spin even when the paramedics took him away. I saw her again the next night and asked how he was doing. With the straightest face ever, she said, "oh he never woke up. I'm sure he's in a freezer by now"... and went right back to the same machine she was playing the night before.

JaCrispy1990

Please Care About Your Family

Giphy

I worked at a casino as a dealer through college. A lot of incidents were pretty sad, especially with regulars that you liked. One regular would tell me about his middle school age kids, and then I would realize the next week or so later that he was missing their school plays/recitals etc because he was at the tables. I remember working an overnight one Christmas Eve and begging him to go home when 6/7am rolled around because his kids would be up and opening presents.

Other times just people screaming at you for "stealing" their mortgage payments from them that month. Then seeing them back again the next day.

1ppikiokami

The house always wins. So make sure you're not caught off guard when the chips are down.

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