Most businesses are, well... In the business of making their customers happy. People are much more likely to come back if they have a good experience, after all.
Not all businesses seem to understand this key concept, though, and many put customer satisfaction at a much lower priority level.
Wherher by having horrible customer service, policies designed to cheat people out of money, or terribly unsanitary premises, there are plenty of businesses that seem to do everything they can to drive customers away.
Reddit user u/radbrad7 asked:
*Content warning: mention of human trafficking, death of an animal*
Called to cancel my account after I got legally separated from my ex-wife. She was able to cancel the cancellation (her name was on the account as well -- EDIT: I was the primary account holder. She was added for billing only when I was on deployments.) and use that account for like 8 years. I moved to England for a while, then to New Mexico, and eventually back to Oklahoma (where she still lived).
When I tried to activate new service, they told me I had a previous account with an unpaid balance of like $700. Granted, it was the ex-wife that really f***ed me over on that one, but the fact that they allowed her to "un-cancel" a service I asked to have canceled blew my mind.
A hospital in my area. My brother and his wife just recently had a baby there. My first nephew and their first child. He was born two weeks premature by scheduled c-section, but you couldn't tell since he was more than 9 pounds when he came out. If he went full term he could have been more than 11 pounds.
Anyways, he arrives and everything is going well, his blood sugar was a little low, but the doctors claimed it got better. A day later and he begins twitching every once in a while. My sister in law asks the pediatrician and the nurse why and they said that it was fine. The day after that and the twitching increased and he began doing it every other minute. My brother and his wife panic and ask the doctor but the doctor checks his blood quickly and says nothing is wrong but if they're still worried about it they should wait to go to the pediatrician on Monday (3 days later).
As soon as they leave the hospital despite the baby still twitching they turn around and ask for the doctor to please look one more time. He refuses and tells them that they can't look anymore because they are discharged from the hospital.
Refusing to believe that their baby was okay, my brother and his wife took him to a different hospital's emergency room. The doctor there took one look at the baby's blood and immediately prepared a bottle of formula for him. His blood sugar was 36. If you aren't familiar with blood sugar then just know that sugar that low can be deadly. My sister in law's milk hasn't come in yet, she didn't know that, and the pediatrician at the first hospital only gave the baby 2 ounces of formula in 2 days. He baby was very close to going into shock. If they took the doctors advice and waited until Monday that baby would have been dead before reaching home.
There is a "burger" joint here, relatively new (less than 5 years) that some people swear by. It's a weird kind of burger though, a kind of spicy gravy style burger. But not like your gran's gravy, it's rather...tangy? Vinegary? Whatever. It was odd.
So I tried it on my lunch break (recommended by a coworker), and thought...meh, I don't get the hype, but it's not terrible.
Then I went back to work, and shortly thereafter all hell broke loose.
I had the most volatile, violent, unsolicited and certainly nonconsensual colon cleanse of my life. I was so obviously tore up that not even my manager made a stink about me essentially doing zero work for the next 4 hours of the work day.
To this day when I pass by that place I say "Never again." My wife thinks I'm making a stupid Dad joke I won't give up on (she's aware of what it did to me), but for me it's more of a solemn prayer.
Neiman Marcus. I went there to buy a Prada bag for my mother. She had a knock off she loved, so I figured she'd appreciate the real thing.
I wear t-shirts to work, but this day it was at least a fancy one. It didn't matter. The sales lady told me "It's very expensive," rolled her eyes and walked away.
So, I went next door to the actual Prada store and bought one.
I don't need to be judged by an angry middle aged woman working retail, thank you very much.
Turbo Tax. Did my return, got a notice that my e-file needed to be corrected, logged back in to fix it and my return wasn't there anymore. 6 hours on the phone with 3 tiers of tech support, each one trying exactly the same thing. Finally they were just trying random things, so I tried random things in parallel, managed to get to my return with the invoice number from paying for the service WITHOUT logging in. Tried to get them to understand that this was a Very Bad Thing that they should report to someone... and they told me they had no access to anyone technical and no way to submit bugs.
This from the company that lobbied to make it illegal for the government to offer tax filing service.
Lularoe. I only bought stuff to help out a friend that was trying to make ends meet. Luckily she quit after about a year. Bought 3 pairs of leggings over the course of the year and none of them made it the year without holes. $25 each. Never again.
Also, I felt gross buying from an MLM, but like I said, just supporting a friend.
Frontier internet. They're one of the crappiest ISP's I've ever had, I will never go back, no matter how cheap it is.
I stopped paying them like 3 years ago, and they continue to give me service.
They are so disorganized that they have no idea.
I bought an engine from AutoZone for a vehicle I owned. They had a vendor build the engine, and it was supposed to ship to my house. I waited three weeks for it to arrive, but it never did. I contacted their store, was told that it hadn't shipped yet and was coming via FedEx freight. I kept up with the tracking # but couldn't get anywhere with it. I kept calling back every couple of days to see what was going on, and no one could figure it out. I finally managed to find out that it had shipped via another company (RL freight), and had been delivered to somewhere else. It was like pulling teeth to get a refund on an engine I never received. It took another two weeks to get the refund.
I won't buy a soda from AutoZone now.
Lyft. They recently charged me a damage fee for damages I could not have plausibly caused. I sent statements explaining how it couldn't have been me. They sent back a standardized statement and didn't give me any additional information. There is no phone line to talk to a representative. I sent them multiple follow up emails, which they never responded to.
Now I have to write a statement for my credit card company to dispute the charge.
Comcast. A door-to-door salesman straight up lied to my dad, saying they had a four-DVR setup that would cost less than what we were paying AT&T. When the installation guy got there, he said that no, they didn't have a four-DVR setup, he was told to give us the standard two-DVR setup. Which was absolutely not something that would work in a house with six people with wildly different tastes in TV shows.
So my dad tells him never mind, we're sticking with AT&T then, but because the Comcast guy had already installed our new cable box, he couldn't take it back with him, so we had to mail it back to Comcast ourselves.
The kicker is, five years later Comcast tried to bill my parents for the cable box, saying we never sent it back. My parents insisted they did, and Comcast wanted the UPS receipt, which obviously we no longer had because it was five years ago and we hadn't heard anything from them before this. So my parents refused to pay, Comcast sent a collections company after us, and when my parents explained the situation to the collection company, they were like "those f***ers, we'll take care of this." That was, thankfully, the end of it.
I run the front desk at a hotel and Expedia are an absolute nightmare. They also straight up lie to the guests and to the hotels constantly. Truly one of the most shady companies I've ever dealt with.
They purposely try and deceive people who don't know any better into thinking that they are dealing with the hotel directly. They create adds in such a way that when people google the hotel's phone number, a number to Expedia comes up, and if the customer asks if the are speaking directly with the hotel front desk they will say yes.
There have been countless times where guests have called to cancel their reservation that was booked through Expedia. I inform them that they will have to contact Expedia directly, since they pre-paid through them, but that it will be no issue because the hotel does not charge a penalty fee for cancellation. An expedia representative will call the hotel with the guest on hold and ask about getting it cancelled. I tell them it's no problem. They ask if we will be charging a penalty fee, and I tell them no. All is right and good, right? NOPE.
I then get a call back from the guest who is upset, saying that the Expedia representative told them they could not be refunded because of the fee charged by the hotels cancellation policy. Taking the guests money and blaming it on the hotel, and keeping all of the profit. This has happened countless times.
I once had a guest while at the front desk call about cancelling 3 days out of a multiple day reservation, as she had to leave earlier than expected. They pulled the same bullsh*t with her, not knowing that she was at the front desk.
After me telling the representative that the cancellation is fine and we will not be charging any penalties, they get back on the phone with her and blatantly lie.
I asked her to hand her phone to me and that was quite a surprise for the representative. Who said that "there must have been a misunderstanding".
We bought a flea medicine to use on our cat and she became lethargic and didn't eat anything. We took her to the vet and they told us that they have been trying to get that medicine off the shelves because of how it affects animals. I was in a theater watching Despicable Me when my cat finally passed away. It sucked knowing that my cat is dead because of some money-hungry brand who doesn't care about the safety of the animals it gives its products to.
Pyrethrins are toxic to cats. I nearly killed my cat with Hartz ear mite solution fifteen years ago, and it's still on the market. Why Hartz hasn't been sued out of existence I will never understand.
If I see something is being shipped by OnTrac, I'll cancel. The three times they were the delivery company from Amazon, they lost one package completely and tried to say it wasn't their fault. The second package was also deemed lost but then showed up on my door step something like six weeks later. The third time it sat on "shipping label created" for a week and I just contacted Amazon and canceled the package. You don't find a lot of positive reviews out there and any positive ones you do find seem like they were written by the company via a fake account.
Every package I've ever had stolen was shipped via OnTrac. They claimed it was delivered and I never find it. One time I looked with MINUTES of it's supposed delivery. Yeah, sure maybe the residents of my apartment complex are shady but UPS, FEDEX, and USPS never seem to have this issue
OnTrac regularly marks my packages as delivered without coming anywhere near my house. I always have to call and complain, and they have to come back the next day. I've had them pretend to find the package in my front yard, after I watched them leave the car with it.
Those idiots told me my car has no filter! I'm pretty sure they just didn't want to take it out. They also said my car takes a "special European oil" and charged a lot extra for it. It's not a special oil at all. It's an uncommon oil but a gallon of it costs the same as typical oil. I'm going to stick with the dealership to get oil changed because it's cheaper and they know what they're doing.
EDIT : I forgot to add the ending to this story! Not long after I got my oil changed, Jiffy Lube sent me a text message with a link asking to leave a review of their service on Google. So I obliged and left the most brutally honest one star review you'd ever read! The next day, the manager called me and left a voicemail. She was VERY adamant that Jiffy Lube had to charge a high price for my oil because it "only can run on special European oil". In regards to the air filter, she offered an investigation to look at video footage to see if the technicians looked for the air filter. I know they didn't, because I would've seen them take it out! It's inside the engine cover, which they never took off.
I seriously don't know how Jiffy Lube is still in business. I hear nothing but bad things about them. In my own experience, you never get the advertised special; there's always something about your car that makes it need more oil or more expensive oil or whatever. I guess we're both just lucky that they remembered to put the drain plug back in.
FTD. For Mother's Day one year, I ordered flowers through them for both of my grandmothers and my mom. I ordered cards, a teddy bear, all of it, right? So my mom sends me a thank you and a picture of what she got. I notice there's no cards, no bear, and it's not the bouquet I ordered for her. I called the company, they gave me a refund, whatever. My mom got flowers and I got a refund--it worked out.
I call grandma #1 to wish her a happy mother's day--she got her flowers, but no card or bear. I contact FTD AGAIN. Refund, again. I call grandma #2. I thought "there's no way in hell they'll screw this up again."Yeah, they screwed it up again. At least grandma 2 got her teddy bear, but no card. She didn't even know the flowers were from me. I was so angry with FTD by that point that I didn't even both calling them again. They've lost my business for life.
Companies like FTD or 1800 flowers are just intermediaries. They will feed your order to the cheapest shop near you. Cut out the middle man and go find a decent local florist instead. Costs less and you'll get better flowers.
Wayfair. Purchased a $1000 sectional couch that was delivered with damaged upholstery. They refused to let me return it and instead offered me 10% off my next purchase. Yeah..... Never using that discount code.
Refused to let you return it? F**k that, dispute the charge
This is my job, disputing these charges. Had a customer call me a few weeks back, had gotten damaged merchandise from Wayfair, company offered her a store credit. Said if she wanted a refund shed have to disassemble it and ship it back. She was disabled, and that's why she paid them to deliver and set up in the first place! I called Wayfair with her, and got them to agree to come out and take the damn thing back. So many businesses will jerk the customer around until the bank calls and suddenly then its "oh of course we can fix that right away!".
Left the claim open just in case they didnt follow through, but yeah. Point being, if you dont get it, if it arrives damaged, if it's not what you ordered, if its branded stuff that turns out counterfeit, etc - these are all things we can fight. The biggest thing we ask is that you've at least tried to fix it with the business first. If you've done that, and gotten nowhere, we can fight it.
JDMRacingMotors... Gave me a damaged motor and claimed a compression test was the only way to test the engine and said it passed. Barely held on in one cylinder. To make matters worse, if you put coolant in where it ought to go, it would come out of the oil pan. Made a few calls and had email exchanges with their "mechanics" and was informed coolant and oil touch regularly and that is how it cools the oil. Wrong on so many levels. Never got my money back either so I ended up using the good parts from the exterior to rebuild my old engine.
Macy's. Got a credit card through them to buy a suit. My parents offered to pay the card off as a birthday present. Cue months of them calling me 5+ times a day, asking where the payment, that had already been made, was. Harassing me to make more and larger payments. When it was finally payed off, they then tacked on a "completed payment fee" and never sent a bill, so the whole damn thing started all over. I was genuinely about to file a lawsuit over harassment or something.
It was unbelievable, because I would tell one person the payment was made, and then get 4 more calls the same day asking the same thing. Then rinse and repeat tomorrow.
Spirit airlines. Never again. F**k them. Flight from Vegas got canceled. They don't even bother trying to put you on another flight, not only that you have to pay extra for the next flight available. I told them they can go f--- themselves and I want a refund, the customer service person told me he can refund me spirit credit, that's when I lost it. After enough bitching, he gave me my money back to my credit card and I bought a flight on delta.
After my experience I made it a point to go on several review sites and made a PSA to never fly spirit again. This was one of many incidents I have had to deal with them, this one just broke me because I was flying back from Vegas, I can only handle Vegas for 2 nights, after that I want the f**k outta there, having to stay there another night was not something I wanted to do. Also it was not weather related as they told me, No other flights into detroit that day were cancelled, I checked, I even told that to the customer service agent, he shrugged it off.
When I canceled my AT&T internet (Hooray for local fiber-to-the-premises!) I prepared myself due to all the horror stories I read on reddit. When I sent my equipment back, I video'd myself packing it up, took pictures of everything, even documented the post office transaction. When I canceled my service, I did it through online chat, so I could have transcripts. (The online service people were wonderful, and I have no beef with them at all. In fact, I always gave them the highest ratings in the surveys afterward.)
Well, of course they said they never got the equipment back.
It took me SIX months of constant back-and-forth, going to collections, and just every manner of bad service imaginable. One day, I spent what felt like hours on the phone and finally got transferred to a woman in Nashville named Deborah, to whom I poured out my story. Well, Deborah wasn't going to let bad sh!T go down on her watch, so she went through every computer system she could access until she figured out what went wrong, and then she fixed it for me.
tl;dr I hate AT&T, but I love Deborah.
What business will you never patronize again because they are just that bad?
Non-disclosure agreements, or NDAs, are legally binding contracts that establish confidential relationships.
For most people, it’s not a big deal. NDAs are often signed at the start or end of an employment opportunity or during a sale of a product or technology you own. They mainly protect creative, business, or intellectual properties.
However, another function of NDAs is to guarantee silence on more high profile or nefarious events. For example, Stormy Daniels was asked to sign an NDA so that events that transpired between her and former president, Donald Trump, would be kept a secret. In most cases like these, the person who signs the NDA also gets a sum of money for their cooperation.
In these cases, the reason for the NDA is usually wild.
Curious about these wild reasons, Redditor gabz09 asked:
“People no longer bound by their non-disclosure agreements, what can you now disclose?”
That Didn't Work Out
"I disclosed to a minority partner that the majority partner owed him 100k. He could have easily received a check for that amount, but he sued for 700k, spent 300k on a lawyer and got nothing."
"Ha...I saw the owner of a company I worked for do the same thing. A sales employee sued for not getting proper commissions and the CEO easily paid 10 times that amount fighting it in court...only to lose and have to pay anyways. Spite!
"Not me but my cousin. He was working his first job in Marketing in one of the top marketing firms in the country. My cousin is ridiculously good looking, used to be a model for A&F( not just the local store models, but one of the national models) and dresses well. So he get to the job and his bosses boss (male) starts hitting on him ridiculously. He's invited to lunch, dinner asked if he wants to go to the bosses weekend home, all the time turning him down. One time in the car his boss told him how quickly he would advance if he spent the weekend with him, and my cousin recorded the entire conversation. He nopes the boss and then ghost him on invites for weeks until the boss stops asking. Fast forward to three months after he's hired and he's doing his review with HR and his immediate supervisor is there. He starts to hear about how he's not a good fit, not a team player etc."
"They let him know they were terminating him, and he grabbed the paperwork they wanted him to sign and put it in his pocket. Then he pulled out his phone and played his bosses recording. After he was done, he looked at the HR manager and asked if she had anything to say. They both left the room acting shell shocked and he stayed there in the conferoom until the HR manager came back an hour later. She put her boss on the conference line and they started telling him it was illegal to record private conversations, they would file charges etc. He laughed and told them he would go to the press, and that he knows they would love to put him on TV. Three days later he as signing a nondisclosure and picking up a check almost big enough to pay for his three years of law school. For anyone wondering, no the guy who harassed him was not fired, and he has since been promoted again by the company."
Don't Believe Everything You Read
"The book you're reading might only be a "bestseller" because the author had enough money to buy thousands and thousands of copies, have them shipped to a warehouse for storage, and eventually destroyed."
"Always wondered how sh*tty books were on the NYTBSL and who was buying them..."
"Given the fact that a book I'm reading right now is labeled as a "Bestseller" reads like a sixth grader wrote it, I wouldn't be surprised"
This Is How Games Fall Apart
"Technically, I'm still bound by the NDA, but the company didn't know how to write NDAs. It's like they had the following conversation:"
"Hey, we need an NDA just like all these other companies have!"
"Do you know how to write an NDA?"
"The NDA was for a roleplaying game that I signed up to playtest with the group. The NDA itself actually forbade me -- the person running the game and providing feedback to the company -- from talking about it, but had no such restrictions in place for anyone I ran the game for. It only required me to sign it, not any of my players. The way it was written, I was not allowed to play the game with any of the players in the group. How they expected anyone to playtest the game, I don't know."
"The way that RPG playtests are supposed to happen is:"
- "the company releases a playtest document,"
- "people play it, and then"
- "they make changes for another round of playtesting."
"What actually happened is the company changed the core resolution mechanic of the game in the middle of the first round of testing (in the middle of a long message forum thread), based on the feedback of people who were openly admitting they only read the rules and hadn't actually played the game."
"One of the people who stated they hadn't played the game also said he didn't have a group of players they were going to play it with."
"So they changed the game based on nothing but feedback from people who hadn't tested anything."
"To top it off, after my group actually played the game and submitted feedback we weren't invited back to the second round of playtesting."
"Also we were left off the playtest credits."
This Is Disappointing
"I worked at a small bakery in New York City when I was younger. Every morning the bakery would take their day old cup cakes and deliver them to a tour company that did Sex and the City tours. The tour company would pass our cupcakes off as cupcakes from Magnolia, and significantly much more popular bakery."
The Secret Has Been Revealed
"The secret ingredient in Jimmy John’s tuna salad is Kikkoman’s Soy Sauce"
"I make my tuna with soy sauce now. I only worked there for a short time, so I was never allowed to make the tuna. But a friend that worked with me told me the recipe. They’re funny with their NDAs."
– Deleted User
My Pretzels Shall Be The Same!
"When i was fired from Auntie Anne's in 2010, I signed a 10 year non-compete/NDA contract, promising not to detail the baking secrets or work for another pretzel establishment."
"Well that ended this year so now I can run out and start a pretzel store because the secret I was keeping was making pretzels literally requires 2 products, one of them being water and the other a large bag of pretzel meal/dust/powder. Quite literally anyone with $2500 can start a pretzel stand and make perfectly fine pretzels, it's not difficult whatsoever."
"Edit: I signed the letter when I was hired but I got a copy with my termination letter."
It Could Be Worse
"I used to work for a large gas station chain."
"I worked at its warehouse where it creates a lot of the donuts. The room was really hot so we were always sweating. There’s some machines where the donuts get glazed in chocolate. They’re these small machines they look almost like a bbq grill. They always wanted us to be super fast glazing the donuts. Working in a hot room and working at super fast speeds it was natural for a lot of peoples sweat to just drip in the chocolate underneath us. Never eat the chocolate donuts from a gas station"
"Honestly if the worst thing in those donuts is human sweat, I'm impressed."
Knowledge Should Be Shared
"I was a contractor for NASA. I still fully support the agency, but I was extremely bugged when I learned that each separate NASA center (e.g., JPL, Kennedy, Ames, Goddard) hides many of its inventions and breakthroughs from the other centers so that when HQ is ready to assign a big mission (and a lot of dollars) to one center, they have a better chance to compete over the others. “Look what we invented! Ames can’t do this over there! Give us the next moon orbiter!”"
"The downside is that there is a ton of reinvention and duplicated efforts going on. Sometimes years of work go down the drain when another center does the same thing faster. My perspective was: you all work for NASA. Share knowledge, collaborate. I was frequently ordered to tone down anything revealing when speaking to other centers."
Reasons To Stop Eating Out
"We re-used buffet style food served in a cafeteria that we're supposed to compost and record as waste. The health inspector says anything that's left open buffet style and serve yourself can't be taken back and repurposed because it's not monitored and could be cross contaminated or many other things (nobody should ever eat buffet style if avoidable fyi) but the fortune 500 company I worked for was unhappy about the money they were losing by composting the food so they make us keep it and re-serve it later or repurpose it into soup or casserole or something. Personally I never did this and just waited for my boss to leave and compost the food but others I worked with were too worried about losing their jobs to go against orders."
"I didn't want to be fired but felt morally obligated to not feed people food that was meant to be garbage, so I just sneaky tossed it out when nobody was looking because I got paid really well there. We all had to sign NDA's saying we wouldn't tell the media or non employees about recipes and procedures that covered leftover food and food waste. Eventually my boss discovered what I was doing and I stood up to him about not being willing to reuse garbage as food so we agreed that I'd just quit because while they could force me not to talk about it, they couldn't actually force me to do something illegal for my job and I was clearly refusing to do it."
Some of these are even worse/funnier than I imagined.
Parents aren’t doing their job if they’re not embarrassing their kids. However, there are different levels of embarrassment.
It’s bad enough when your parents go around telling humiliating stories about your childhood or insist on hanging out with you and your friends. It’s also pretty bad when your parents are overprotective and either won’t let you do anything fun or force you to keep in constant contact.
However, one of the most embarrassing things your parents can do is ask to talk to a manager when they’re not satisfied with their service.
It’s one thing if the experience is actually a bad one, but when your parents or other relatives make a stink about a simple mistake, you tend to wish the ground would open up and swallow you.
I know I did every time my dad yelled at a manager so scarily that they couldn’t form coherent sentences anymore!
Curious about people’s experience with this, Redditor Em367 asked:
“Children of “I want to talk to your manager” parents, what has been your most embarrassing experience?”
Too Much Effort
"Not my parent but grandparent. When I was around 10 years old my grandmother went out and got us (her, my brother, and me) McDonald's. We got home and we didn't have napkins in the bags. No big deal, right? We have paper towels and napkins in the house, also me and my brother are pretty good with not making any messes while we eat."
"Nope. Grandmother got us in the car, drove back to McDonald's, demanded a manager, and screeched about how upset she was that we didn't get any napkins. I wanted to just melt into the floor and disappear. It's just napkins, Nanny...."
"She drove all the way back over napkins...."
"I don't even consider driving back if I get someone else's order entirely. I'd rather just be done with going out, and eat. I do not understand the amount of energy she is willing to dedicate to such pettiness."
I Need A New Sausage Roll
"One time my Grandad got a sausage roll at a football match during half time, when he got back to his seat he found it was overdone, the pastry was quite burned. The man was irate. He didn't take it back straight away as the second half was about to start, but he spent much of the second half angrily lamenting his savoury snack letdown. So he takes it home, calls the customer service number on the back (I assume he had a few choice words for the poor soul on the other end but I wasn't present for this), and keeps the remainder of the sausage roll in the freezer for the next couple of weeks."
"Skip ahead to the next match day, my Grandad tells me we're heading out early so he can have his sausage roll replaced. The customer service line told him to go to Kiosk 3 at the front of the ground next to the ticket office. When we arrive, however, the shutters are down at the food place. The old man looks around growling and turning red in the face, stamps right over to window number 3 of the ticket office and slams his frozen burned sausage roll down like a flaky gauntlet. At this point I'm trying to convince him the ticket office was a completely different department to the catering concession but my Grandad was having none of it. The lady working the ticket window continually attempted in vein to convince him the same, they sell match tickets not hot snacks, but this just got him angrier and angrier. Across comes a colleague behind the glass, now there's just two people to rage at. Then a head steward comes to attempt to diffuse the situation and my Grandad begins to wave the burnt sausage roll in this man's face, I was actually surprised he didn't whack him with it. At this point I'm mortified by the whole affair, wishing I'd have stayed back at the house until nearer kick off."
"Eventually, after an hour or so, the shutters come up on the food concession. Fella at the counter goes 'You must be Mr. Alaginge' and calmly resolves the situation, dispatching a freshly baked sausage roll with the steady hands of a surgeon. My Grandad is completely satisfied with the result of his hour of insolent rage. As we're walking away he turns to me and says 'that's how you get these things sorted.'"
"EVERYTIME after they get what they want they just look at you smugly and say “and that’s how it’s done” lol. Like they’re so proud and just taught you some amazing life skill"
No Room For You
"I was 13 when this happened. My mom had made a reservation at a hotel for a trip, but when she got there the lady said there was some error with the reservation and that my mom’s payment didn’t go through, so the lady offered us a double bed room for a discount."
"Rather than just taking the room, thanking the lady, and leaving, my mom decided the best course of action would be to scream, in the middle of a hotel lobby, “NOBODY IS GOING ANYWHERE TIL I GET MY ROOM!” She then proceeded to pester the lady, who clearly couldn’t do anything about it, until eventually she called the police on my mom for public disturbance. Mortifying."
– Deleted User
And Don't Come Back!
"Ugh, my dad. He can be such a prick if you get his order wrong, it could be fast food or a nice sit down restaurant. He often yells at wait staff if they “undercook” his steak. It has to be well done or he claims to have lost his appetite."
"One time we went to Burger King when I was younger and we sat down to eat. He took one bite of his burger, spit it out and immediately started bitching about it being under cooked. He cut in front of everyone in line to yell at the cashier, then he asked who was the cook. when the cook appeared, he launched his burger hitting the poor kid directly in the face with a lidless burger. He’s now banned for life from Burger King"
That Poor Driver
"My mom asked me to call her a taxi via an app."
"She ended up calling me multiple times complaining about how the driver didn’t use the route she thought was best (she never owned a car and doesn’t know how to drive), even though the guy just used the best possible route the navigator suggested."
"She ended up getting out halfway and using subway. The driver proceeded to call me in tears, completely shocked, unsure of what he did so wrong, and apologizing. I felt like total sh*t."
"I never called her a cab again."
Relationship Ended Before It Began
"I worked at Best Buy. I stopped in with my mom one day because she wanted to buy me the Star Wars DVD box set for my birthday."
"I had a huge, HUGE crush on the girl that was working the customer service counter. Well, the DVD set rang up $10 more than it was priced, and my mom deliberately didn't say anything until after the transaction so she could claim the effing $5 Michigan Scan Law bounty."
"My crush didn't know how to process it and the manager was busy, so my mom tore into her about how it was her job and how she should understand how to do things."
"At my job."
"To a girl I liked."
"My life was misery for a while afterward."
"When I was a manager at McDonalds I had a guy do this."
"We had a freak rush on chicken nuggets, like 5 20 pieces in a row. The customer pulls to the window. The cashier let him know it was going to be another 3 minutes for his nuggets and did he want to wait or get something else. He demands to speak with the manager. He says that he has been waiting 5 minutes already and he isn’t going to pay or move until his food is ready. I said that I needed him to pay and pull forward in order to clear the drive thru. He refused and said they’ll have to wait."
"I went to the back window, put a drawer in and we started cashing and giving the food out there."
"20 minutes later, fuming customer at the front window begins pounding on the window."
"I open it and he screams at me to know where his food was. I told him he wasn’t getting any food, he was blocking my drive thru and impeding my business and he needed to leave or I would be calling the police."
"It looked like he would explode with anger, but he just screeched out of there."
"It was the most satisfying interaction with an entitled customer I had while working at McDonald’s."
"Years later, I do slightly regret this. I worry I needlessly angered someone to the point where he could have taken it out on someone else (ie. kids or wife)."
Not About To Eat Here
"Not me, but my sister in law. Her step dad and mom took the family out to eat at a Red Lobster. They get there and it is super busy. So the step dad walks up to the host and says "Yes, we have a reservation.""
"The problem is, Red Lobster (or at least that one) doesnt take reservations. The host explains this and says it is going to be 20 min wait for seating. Her step dad FLIPPED out and started screaming that he had called 3 hours before hand and made a reservation. The host politely told him this was not possible as they do not take reservations (again)."
"He continues to scream at the guy, and says he wants to talk to a manager. So the manager comes out and she tells him the same thing. They dont take reservations, so its not possible that he had made one. He continues to cause a scene and people started leaving just to get away from this toxic guy. Finally, the manager says, "Fine, we will put you ahead of everyone else that has been patiently waiting their turn". He says "Thank you". They get seated."
"Once they get to the table and the waitress walks away, he slyly winks and says to my brother and the rest of the family "THAT is how you get things done. I wasn't going to wait 20 min.""
"My brother refused to eat or order for fear of getting food that had been spit on."
An Ocean View
"Oh man, two months ago I went to Hawaii with my wife. We had requested a room with a king bed. At the checkout kiosk next to us, while we were giving our attendant our info, this lady started going nuts. She had requested (not reserved) an ocean view room with a queen bed and double bed. The woman was with her daughter. I should probably note that it was for a work conference (a big conference and we were there for it too, but didn’t know her. And the company putting on the conference had handled all of the reservations.)"
"Anyway, they tell her that they didn’t see the request for a two-bed room and she started losing her mind. She was raising her voice and saying that this was a very special trip for her and her daughter (it’s an Oceanside 5 star resort in Maui...it’s a special trip for 99% of the people there). And that she’s not leaving until they find a way to get her an ocean view room with two beds like she had requested. But she was just being a total b*tch."
"The manager pulled out a map of the resort and showed her where they had some 2-bed rooms available in the interior of the hotel, but nothing that would fit what she wanted. It went on for a few minutes before she finally accepted that room. Toward the end of this tirade, we were called up to check in at the next desk over. We give our names and confirmation pages."
"And the clerk tells us thank you for waiting, we do have a garden view king room available in the east wing ( we had just seen that the conference activities were in the west wing and it would save a lot of hassle if we could have a room on that side of the resort) so we asked if there was by chance anything open closer to the conference rooms. She looked for a bit and told us that it’s not a king room, but for no extra charge she could move is to an ocean view room that had two queen beds. We looked at each other and then at the still irate woman a few feet away and had to suppress a smile. We took it and just moved the beds together to make one giant bed."
"Great times. Highly recommend the Hyatt Regency in Maui."
– Deleted User
Free Food...But No Free Food
"I grew up in a smaller town right on the cusps of its big growth boom. We knew our town had finally made it when we got an Olive Garden. We used to eat there 2-3 times a month. My mom and I would always split an entree and my dad would get his own. We knew the rule if you’re splitting and entree and you get more than one of the family-style bowls of salad than you’ll get charged an extra $4 for the extra person. Which is fair, 2 entrees come with 2 unlimited salads. Welllll one day my dad decides he wanted more salad. Only he wants the additional salad, but the waitress said if she refills the bowl, that we will be charged the extra $4. Wellll low and behold my parents threw the biggest tantrum because only HE wanted the additional salad. They demanded to speak to a manager and the manager explained the rule (which we knew) but offered to comp the extra salad just to get my parents to stop yelling....and they did. When our bill came the manager comped my dads entree and the additional salad fee. Well my mom got up. Interrupted the manager while he was talking to other guests and threw the check in his face and asked “what’s this?!?!” She was furious that he comped my dad's meal. He ate the meal therefore we would like to pay for it. She wouldn’t stop raising her voice until she was allowed to pay for the meal (but not the salad). The manager was confused but obliged...when they brought the change the manager slipped a few free appetizer coupons. My mom ripped them up and threw them on the ground as she left. Safe to say I didn’t eat out with them for at least a month and I still refuse to go to Olive Garden with them."
Stubborn Is As Stubborn Does
"Scene: Any fast food drive-thru"
"Worker: Ma'am, can you please drive forward a little bit while your food finishes up?"
"Mom: No. *folds arms*"
Was It Worth It?
"Grocery store had this sign up that said if an item rang up higher than an advertised price it was free. It was the 80s and stores did stupid sh*t like this that I never see in stores today."
"Mom was buying a box of Little Debbie cakes and they rang up for $2.85 instead of the advertised $2.50. So now mom wants her free cakes. Cashier doesn't know what to do, summons a manager. Manager tells her to ring up the sale otherwise and he'll be right back."
"Comes back and hands my mother 35 cents cheerfully and says "There you go!" My mother points out the sign behind him and he says "Oh, the last manager put that up, it doesn't make any sense. I'm the new manager and I just haven't had the sign removed yet" (it was a printed plastic sign that was screwed into the wall)."
"Mom insists they honor their sign, he says nah. Now, up to this point, I as an adult looking back am totally on board with mom's actions."
"Mom gathers her things, decides against taking the Little Debbies on principle, and we get in the car. Mom wordlessly drives downtown to the main store of this 3-5 store chain, knowing the office is next door. We walk into this perfectly 80's wood paneled office where my mother asks the secretary to speak to the owner of the store and is permitted to do so since this is a family owned business and their "corporate office" is smaller than the row of cubicles my staff occupy at work."
"Here my mother unleashes a tirade about how she has lost faith in his brand and how his word is meaningless since they will not honor the sign etc. This guy stands up, profusely apologizes, validates her anger and then pulls out his wallet and hands her a $5 bill along with a promise that he will speak to the manager and the sign will either be honored or removed."
"We get home and find that the ice cream we bought melted in the trunk because summer and ruined the cereal and the bread."
The second-hand embarrassment has never been so bad!
I once worked for a chain restaurant that prided themselves on quality.
Everything was fresh and nothing was microwaved.
You could taste the difference.
Then as the years went by, cut a corner here, microwave a manicotti there.
From what I hear now, the tomato sauce comes pre-packaged when it was made fresh with ripe tomatoes daily.
Everything in service eventually falters at the altar of saving a dollar.
Yet the prices never go down.
Quality degrade, money vanish.
Redditor littleallred008 wanted to compare notes on all the degraded quality in the world of retail.
"What has simultaneously gotten worse and more expensive?"
Fast food in general. Wendy's? Your potatoes are shriveled and sad. They used to make me happy.
Ronald?big mac 80s GIFGiphy
"Big Macs. That burger 'patty' is a stones throw away from being a slice of roast beef."
"Cable/ Internet providers. Oh yes sorry your trial period was over, your bill went up 200 dollars. Oh no we didn't promise you 200mb/s download speed constantly, we said UP TO. read the fine print."
"In the US, if you’re lucky enough to live in a place with more than one option, call and threaten to cancel (speak with retentions) at the end of your contract."
"You should be able to renew at a better rate (maybe not as good as the trial offer). I actually just switch every year between Comcast and AT&T. I just set a calendar reminder for the following year once I sign a new contract. It’s a small hassle but worth it to save hundreds per year."
"I swear that Reese's peanut butter cups have gotten shi**ier over the years. the peanut butter seems chalkier and the chocolate tastes blander.
Plus I can't ever seem to pry them out of that little cup wrapper without leaving the bottom chocolate 'skin' stuck to it...
"I think the push to put them in the freezer and eat them chilled is a ploy to cover the declining quality."
No place like no home...
"As someone shopping for a house, I have to say homes. Not only has the real estate market been ridiculously inflated (especially in NYC, my residence), I'm finding that the actual quality of a lot of these homes are absolute crap. Due to the ability to find and source cheap materials and labor, developers are able to make huge profits off high prices and low costs. It's making me really rethink if I want buy a house, or just use all that money to aggressively invest."
Not so WildI Hate You Wings GIF by The BachelorGiphy
"Buffalo Wild Wings. I don’t know if it’s just me, but their prices have gone up and the quality has gone down."
From my reviews, wings in general have just taken a hit.
Never LastingShow Off Renee Zellweger GIF by Working TitleGiphy
"Clothes, very few companies make clothes to last and fast fashion is rising while the cost of items continue to increase!"
"Scented candles, Yankee Candle in particular used to be the candle that was considered premium. But while they've never been cheap at least a while ago it was worth the money. But now they're just exorbitant in price, they don't smell like they used to, and they are not worth the money."
Use an IPhone...
"Photo booths! Oh the old ones were so cool! Four different real photos for 1 dollar. - Now you pay $ 7 for four identical bad laser prints."
"This is why we bought all the supplies and just made one ourselves, super easily. Literally bought a backdrop & frame, all the fancy lighting, props, tablet, tablet stand, color printer, and even the little clicker thing to press when to take the photo."
"All of that off of Amazon, for less than 1/3 the price we were quoted to rent one from a company. And now we have a photo booth... lol. We can be that cool couple that can bring a whole photo booth setup anytime we're invited to our friend's weddings, parties, events, etc."
"The Cadbury Egg is honestly the most disappointing to me, because nearly every one of the food products mentioned has plenty of viable alternatives that haven't been ruined. You can find a thousand high-quality chocolate bars or ice creams or whatever."
"But the Cadbury Egg is a singularly unique product. There's nothing else like it on Earth, so once Cadbury ruined the recipe, it was a treat lost forever."
LearningRobin Williams Movie GIFGiphy
"My university education, specifically this year. They are raising tuition AND fall semester has no in-person sessions."
I feel like life itself has degraded and become too expensive in general.
Kidnappers, neighborhood murders, robbers in the dark...
Yes, growing up in NYC was a load of fun.
But I'm not an anomaly.
All of these things are happening around us at any given moment.
It's why we turn back quickly when the wind picks up the leaves.
Is there something in the shadows?
Things are going to spook us and make a dark impact on our lives.
It's just a fact.
Redditor LBE wanted to hear about the times in life we've all been left with unease and shivers down the spine.
"What is the Creepiest or most Unexplained thing that’s happened to you that you still think about to this day?"
Noises. My creepiest enemy is simple noises. I've wasted hours hunting small noises that could be someone hiding. I'm always on guard.
"To this day, there was a kid in my class that no one else remembers. I distinctly remember playing with this kid in kindergarten, and we were pretty much inseparable. About a month past Christmas break he disappeared. No one remembered him."
"Not the teachers, or the others in my class. No one. I even asked the school counselor if he was okay, and she humored me by going through records to see if he’d transferred. She couldn’t find a thing. I think about it at least once a month."
"Was delivering newspapers on my paper route when a longtime customer pulled his car next to me and asked me to just give him his daily newspaper now because he was going on a long trip. I handed him his newspaper then skipped his house as I continued my route."
"The next day I was collecting the weekly fees (you used to have to go collect the money back then, no internet payment yet) and I went to his house to collect my fee. His wife answers and promptly complains that I missed her house on my deliveries the day before."
"I explained to her that her husband pulled up next to me, I told her what he said and that I gave him the paper. She started crying, told me that he had died a couple weeks ago and it was obviously not possible that I spoke with her husband the day before."
"I know what I saw and nearly 30 years later I still think about that situation. I have no way to logically explain what happened and it still give me the creeps."
"I have a weird memory that's not mine; I'm a small boy with a suit and tie, I'm at a party in a huge ceremonial church or something and there's lots of men and women wearing fancy black clothes, they all get in a circle its the middle of the day light was brightly coming in through the windows and there are old-ish couple dancing in the middle of the circle with some very classy/fancy music."
"And I was trying to look at them through people's legs, suddenly the man falls, no gunshots no one did anything to him and then the second he falls everyone starts screaming, people were running away but the men were running towards him, I think I was trampled because I was lying on the floor and then everything goes black."
"That's all I can remember. This is a clear memory that has stuck with me since I can remember, I'm really creeped out because I know that memory isn't mine, I've never gone to a fancy party in a church when I was little and I don't know what happened to that man because I fell over."
"Driving home from work late one night I was followed and it was weird. I left the hospital and turned off the main road to a bunch of side streets I would take. At one point I noticed a car behind me that made the same left turn as me. They sped up to get behind me. I thought nothing of it. Then I briefly thought about running to 7-11 to grab some food and turned on my right signal."
"But I realized I had food at home, so I turned my signal off. The car behind me turned on their right signal and turned it off as well exactly as I had. At that point I got a bit spooked. So I turned my right signal on and they did as well. Instead at the next intersection I turned left even though my right signal was on. They did as well. They proceeded to follow me through a series of odd turns."
"Eventually I turned onto a cul-de-sac I knew about and figured I could turn around there and look at the driver to see who was following me. As I approached the end of the road they figured out what I was doing. They stopped and did a fast k-turn and sped off. It was weird. Still don’t know who it was."
"This didn't exactly happen to me, but I got some backlash and bad vibes from it. My best friend and his mom were moving out of their house (they were the only ones living in the house) and he went to take one last selfie in his room. When he showed the picture to his mom, she goes 'Who is that?"
"Upon further inspection he notices there was a straight up white face almost like a mask looking over his shoulder from the attic hatch above his room. He always heard things from the attic but never saw anything. A few weeks later we went on a wrestling trip and stayed in a hotel. He showed the pic around to everyone in our room, and then some spooky things started happening."
"In our room we began hearing knocks on our door when nobody was there. We also saw flashes or glimpses of a figure in the mirror in our room. Everyone was a little freaked out about it and thought it could be the demon from the picture, and my friend who took it became so paranoid he played bible verses to ward any demons off all night. He said ever since he took that picture he has had weird things happen to him."
Always listen to your bad vibes. They know all...
"I would cut weight/train for wrestling in high school, which meant a lot of dark-night runs at the middle school track. It was an old gravel one close to the woods with no lights. I didn't like running at the high school track for some reason so I'd just go there. I'd hold my phone to time my laps and one night while I was looking down at it, someone tackled me out of nowhere."
"We rolled around on the ground and he never said a word. Just grunted. Luckily, I got up and ran towards the middle school. I ran into some people and they called the cops. I left all of my stuff behind and he didn't take any of it. It was pretty strange."
"Driving from Northern California to Southern California through the middle of the night about a decade ago. I was tired, and the scenery along the freeway through the central valley isn't very interesting. I remember passing an old silo, looking at my car clock and it was 3:17 in the morning."
"Drove some more, passed a powerline, and it was 3:21."
"I blinked, shuffled in my seat, and passed that same old silo, and it was back to 3:17. I was in disbelief. I just stared at my clock for a few moments."
"Drove a little bit more, passed the same powerline, 3:21. Don't know why or how, but I went backwards about 4 minutes. Never experienced anything similar or since."
"A random cat on the street once protected me from a man who I didn't realize was following me."
"I was (stupidly) talking on my phone while walking home at night. I saw a man who was talking to himself near a park and I deliberately chose to walk down another street to avoid him. In the middle of my phone conversation, this orange cat comes up beside me and starts walking next to me."
"We walk in tandem for about three blocks, me telling the person I was talking to how funny this was."
"Suddenly, the cat starts to turn around and head back the other way. I look and see that same man I'd seen earlier, who had changed his original direction and had been following me for a few blocks. The cat got in between us and howled at him until he turned around and went the other way."
"Then the cat and I walked another block together, at which point he peeled off into a yard. I double-checked and the man was had disappeared. I can't be sure that the man wished me harm, but I know I wouldn't have noticed him if it weren't for that cat. I never believed in guardian angels or anything of that sort until I had that experience."
"You know on cold days inside your car you can breath on the window and draw on the glass? I got in my car, and as I look at the windshield I see a few small baby hands. I thought it was strange someone would let a baby play on my cars windshield. I had an urge to touch the baby prints and as I touched it, I wiped away the hand prints. The hand prints were made from inside of my locked car. This is probably the strangest creepiest unexplained phenomena that’s ever happened to me."
"I had a recurring nightmare of a pitch black parasite sucking the life it of me. Sometimes it waited for me in dark corners to go to bed. My cats always slept on my bed during that time. For me it was a very stressful time, a got an itch at the place of my chest where I dreamed the parasite was sucking my life out of me."
"I got sick and felt a pea sized lump. I went to my doc and they ordered a biopsy of that lump. As it turned out I had male breast cancer at the age of 28. After I got well again the dream never came back and my cats slept in their places again and not on my bed."
"The dream was creepy enough what it made for me were my cats protecting me."
How do any of us sleep at might?
Do you have similar experiences to share? Let us know in the comments below.