Most businesses are, well... In the business of making their customers happy. People are much more likely to come back if they have a good experience, after all.
Not all businesses seem to understand this key concept, though, and many put customer satisfaction at a much lower priority level.
Wherher by having horrible customer service, policies designed to cheat people out of money, or terribly unsanitary premises, there are plenty of businesses that seem to do everything they can to drive customers away.
Reddit user u/radbrad7 asked:
*Content warning: mention of human trafficking, death of an animal*
Called to cancel my account after I got legally separated from my ex-wife. She was able to cancel the cancellation (her name was on the account as well -- EDIT: I was the primary account holder. She was added for billing only when I was on deployments.) and use that account for like 8 years. I moved to England for a while, then to New Mexico, and eventually back to Oklahoma (where she still lived).
When I tried to activate new service, they told me I had a previous account with an unpaid balance of like $700. Granted, it was the ex-wife that really f***ed me over on that one, but the fact that they allowed her to "un-cancel" a service I asked to have canceled blew my mind.
A hospital in my area. My brother and his wife just recently had a baby there. My first nephew and their first child. He was born two weeks premature by scheduled c-section, but you couldn't tell since he was more than 9 pounds when he came out. If he went full term he could have been more than 11 pounds.
Anyways, he arrives and everything is going well, his blood sugar was a little low, but the doctors claimed it got better. A day later and he begins twitching every once in a while. My sister in law asks the pediatrician and the nurse why and they said that it was fine. The day after that and the twitching increased and he began doing it every other minute. My brother and his wife panic and ask the doctor but the doctor checks his blood quickly and says nothing is wrong but if they're still worried about it they should wait to go to the pediatrician on Monday (3 days later).
As soon as they leave the hospital despite the baby still twitching they turn around and ask for the doctor to please look one more time. He refuses and tells them that they can't look anymore because they are discharged from the hospital.
Refusing to believe that their baby was okay, my brother and his wife took him to a different hospital's emergency room. The doctor there took one look at the baby's blood and immediately prepared a bottle of formula for him. His blood sugar was 36. If you aren't familiar with blood sugar then just know that sugar that low can be deadly. My sister in law's milk hasn't come in yet, she didn't know that, and the pediatrician at the first hospital only gave the baby 2 ounces of formula in 2 days. He baby was very close to going into shock. If they took the doctors advice and waited until Monday that baby would have been dead before reaching home.
There is a "burger" joint here, relatively new (less than 5 years) that some people swear by. It's a weird kind of burger though, a kind of spicy gravy style burger. But not like your gran's gravy, it's rather...tangy? Vinegary? Whatever. It was odd.
So I tried it on my lunch break (recommended by a coworker), and thought...meh, I don't get the hype, but it's not terrible.
Then I went back to work, and shortly thereafter all hell broke loose.
I had the most volatile, violent, unsolicited and certainly nonconsensual colon cleanse of my life. I was so obviously tore up that not even my manager made a stink about me essentially doing zero work for the next 4 hours of the work day.
To this day when I pass by that place I say "Never again." My wife thinks I'm making a stupid Dad joke I won't give up on (she's aware of what it did to me), but for me it's more of a solemn prayer.
Neiman Marcus. I went there to buy a Prada bag for my mother. She had a knock off she loved, so I figured she'd appreciate the real thing.
I wear t-shirts to work, but this day it was at least a fancy one. It didn't matter. The sales lady told me "It's very expensive," rolled her eyes and walked away.
So, I went next door to the actual Prada store and bought one.
I don't need to be judged by an angry middle aged woman working retail, thank you very much.
Turbo Tax. Did my return, got a notice that my e-file needed to be corrected, logged back in to fix it and my return wasn't there anymore. 6 hours on the phone with 3 tiers of tech support, each one trying exactly the same thing. Finally they were just trying random things, so I tried random things in parallel, managed to get to my return with the invoice number from paying for the service WITHOUT logging in. Tried to get them to understand that this was a Very Bad Thing that they should report to someone... and they told me they had no access to anyone technical and no way to submit bugs.
This from the company that lobbied to make it illegal for the government to offer tax filing service.
Lularoe. I only bought stuff to help out a friend that was trying to make ends meet. Luckily she quit after about a year. Bought 3 pairs of leggings over the course of the year and none of them made it the year without holes. $25 each. Never again.
Also, I felt gross buying from an MLM, but like I said, just supporting a friend.
Frontier internet. They're one of the crappiest ISP's I've ever had, I will never go back, no matter how cheap it is.
I stopped paying them like 3 years ago, and they continue to give me service.
They are so disorganized that they have no idea.
I bought an engine from AutoZone for a vehicle I owned. They had a vendor build the engine, and it was supposed to ship to my house. I waited three weeks for it to arrive, but it never did. I contacted their store, was told that it hadn't shipped yet and was coming via FedEx freight. I kept up with the tracking # but couldn't get anywhere with it. I kept calling back every couple of days to see what was going on, and no one could figure it out. I finally managed to find out that it had shipped via another company (RL freight), and had been delivered to somewhere else. It was like pulling teeth to get a refund on an engine I never received. It took another two weeks to get the refund.
I won't buy a soda from AutoZone now.
Lyft. They recently charged me a damage fee for damages I could not have plausibly caused. I sent statements explaining how it couldn't have been me. They sent back a standardized statement and didn't give me any additional information. There is no phone line to talk to a representative. I sent them multiple follow up emails, which they never responded to.
Now I have to write a statement for my credit card company to dispute the charge.
Comcast. A door-to-door salesman straight up lied to my dad, saying they had a four-DVR setup that would cost less than what we were paying AT&T. When the installation guy got there, he said that no, they didn't have a four-DVR setup, he was told to give us the standard two-DVR setup. Which was absolutely not something that would work in a house with six people with wildly different tastes in TV shows.
So my dad tells him never mind, we're sticking with AT&T then, but because the Comcast guy had already installed our new cable box, he couldn't take it back with him, so we had to mail it back to Comcast ourselves.
The kicker is, five years later Comcast tried to bill my parents for the cable box, saying we never sent it back. My parents insisted they did, and Comcast wanted the UPS receipt, which obviously we no longer had because it was five years ago and we hadn't heard anything from them before this. So my parents refused to pay, Comcast sent a collections company after us, and when my parents explained the situation to the collection company, they were like "those f***ers, we'll take care of this." That was, thankfully, the end of it.
I run the front desk at a hotel and Expedia are an absolute nightmare. They also straight up lie to the guests and to the hotels constantly. Truly one of the most shady companies I've ever dealt with.
They purposely try and deceive people who don't know any better into thinking that they are dealing with the hotel directly. They create adds in such a way that when people google the hotel's phone number, a number to Expedia comes up, and if the customer asks if the are speaking directly with the hotel front desk they will say yes.
There have been countless times where guests have called to cancel their reservation that was booked through Expedia. I inform them that they will have to contact Expedia directly, since they pre-paid through them, but that it will be no issue because the hotel does not charge a penalty fee for cancellation. An expedia representative will call the hotel with the guest on hold and ask about getting it cancelled. I tell them it's no problem. They ask if we will be charging a penalty fee, and I tell them no. All is right and good, right? NOPE.
I then get a call back from the guest who is upset, saying that the Expedia representative told them they could not be refunded because of the fee charged by the hotels cancellation policy. Taking the guests money and blaming it on the hotel, and keeping all of the profit. This has happened countless times.
I once had a guest while at the front desk call about cancelling 3 days out of a multiple day reservation, as she had to leave earlier than expected. They pulled the same bullsh*t with her, not knowing that she was at the front desk.
After me telling the representative that the cancellation is fine and we will not be charging any penalties, they get back on the phone with her and blatantly lie.
I asked her to hand her phone to me and that was quite a surprise for the representative. Who said that "there must have been a misunderstanding".
We bought a flea medicine to use on our cat and she became lethargic and didn't eat anything. We took her to the vet and they told us that they have been trying to get that medicine off the shelves because of how it affects animals. I was in a theater watching Despicable Me when my cat finally passed away. It sucked knowing that my cat is dead because of some money-hungry brand who doesn't care about the safety of the animals it gives its products to.
Pyrethrins are toxic to cats. I nearly killed my cat with Hartz ear mite solution fifteen years ago, and it's still on the market. Why Hartz hasn't been sued out of existence I will never understand.
If I see something is being shipped by OnTrac, I'll cancel. The three times they were the delivery company from Amazon, they lost one package completely and tried to say it wasn't their fault. The second package was also deemed lost but then showed up on my door step something like six weeks later. The third time it sat on "shipping label created" for a week and I just contacted Amazon and canceled the package. You don't find a lot of positive reviews out there and any positive ones you do find seem like they were written by the company via a fake account.
Every package I've ever had stolen was shipped via OnTrac. They claimed it was delivered and I never find it. One time I looked with MINUTES of it's supposed delivery. Yeah, sure maybe the residents of my apartment complex are shady but UPS, FEDEX, and USPS never seem to have this issue
OnTrac regularly marks my packages as delivered without coming anywhere near my house. I always have to call and complain, and they have to come back the next day. I've had them pretend to find the package in my front yard, after I watched them leave the car with it.
Those idiots told me my car has no filter! I'm pretty sure they just didn't want to take it out. They also said my car takes a "special European oil" and charged a lot extra for it. It's not a special oil at all. It's an uncommon oil but a gallon of it costs the same as typical oil. I'm going to stick with the dealership to get oil changed because it's cheaper and they know what they're doing.
EDIT : I forgot to add the ending to this story! Not long after I got my oil changed, Jiffy Lube sent me a text message with a link asking to leave a review of their service on Google. So I obliged and left the most brutally honest one star review you'd ever read! The next day, the manager called me and left a voicemail. She was VERY adamant that Jiffy Lube had to charge a high price for my oil because it "only can run on special European oil". In regards to the air filter, she offered an investigation to look at video footage to see if the technicians looked for the air filter. I know they didn't, because I would've seen them take it out! It's inside the engine cover, which they never took off.
I seriously don't know how Jiffy Lube is still in business. I hear nothing but bad things about them. In my own experience, you never get the advertised special; there's always something about your car that makes it need more oil or more expensive oil or whatever. I guess we're both just lucky that they remembered to put the drain plug back in.
FTD. For Mother's Day one year, I ordered flowers through them for both of my grandmothers and my mom. I ordered cards, a teddy bear, all of it, right? So my mom sends me a thank you and a picture of what she got. I notice there's no cards, no bear, and it's not the bouquet I ordered for her. I called the company, they gave me a refund, whatever. My mom got flowers and I got a refund--it worked out.
I call grandma #1 to wish her a happy mother's day--she got her flowers, but no card or bear. I contact FTD AGAIN. Refund, again. I call grandma #2. I thought "there's no way in hell they'll screw this up again."Yeah, they screwed it up again. At least grandma 2 got her teddy bear, but no card. She didn't even know the flowers were from me. I was so angry with FTD by that point that I didn't even both calling them again. They've lost my business for life.
Companies like FTD or 1800 flowers are just intermediaries. They will feed your order to the cheapest shop near you. Cut out the middle man and go find a decent local florist instead. Costs less and you'll get better flowers.
Wayfair. Purchased a $1000 sectional couch that was delivered with damaged upholstery. They refused to let me return it and instead offered me 10% off my next purchase. Yeah..... Never using that discount code.
Refused to let you return it? F**k that, dispute the charge
This is my job, disputing these charges. Had a customer call me a few weeks back, had gotten damaged merchandise from Wayfair, company offered her a store credit. Said if she wanted a refund shed have to disassemble it and ship it back. She was disabled, and that's why she paid them to deliver and set up in the first place! I called Wayfair with her, and got them to agree to come out and take the damn thing back. So many businesses will jerk the customer around until the bank calls and suddenly then its "oh of course we can fix that right away!".
Left the claim open just in case they didnt follow through, but yeah. Point being, if you dont get it, if it arrives damaged, if it's not what you ordered, if its branded stuff that turns out counterfeit, etc - these are all things we can fight. The biggest thing we ask is that you've at least tried to fix it with the business first. If you've done that, and gotten nowhere, we can fight it.
JDMRacingMotors... Gave me a damaged motor and claimed a compression test was the only way to test the engine and said it passed. Barely held on in one cylinder. To make matters worse, if you put coolant in where it ought to go, it would come out of the oil pan. Made a few calls and had email exchanges with their "mechanics" and was informed coolant and oil touch regularly and that is how it cools the oil. Wrong on so many levels. Never got my money back either so I ended up using the good parts from the exterior to rebuild my old engine.
Macy's. Got a credit card through them to buy a suit. My parents offered to pay the card off as a birthday present. Cue months of them calling me 5+ times a day, asking where the payment, that had already been made, was. Harassing me to make more and larger payments. When it was finally payed off, they then tacked on a "completed payment fee" and never sent a bill, so the whole damn thing started all over. I was genuinely about to file a lawsuit over harassment or something.
It was unbelievable, because I would tell one person the payment was made, and then get 4 more calls the same day asking the same thing. Then rinse and repeat tomorrow.
Spirit airlines. Never again. F**k them. Flight from Vegas got canceled. They don't even bother trying to put you on another flight, not only that you have to pay extra for the next flight available. I told them they can go f--- themselves and I want a refund, the customer service person told me he can refund me spirit credit, that's when I lost it. After enough bitching, he gave me my money back to my credit card and I bought a flight on delta.
After my experience I made it a point to go on several review sites and made a PSA to never fly spirit again. This was one of many incidents I have had to deal with them, this one just broke me because I was flying back from Vegas, I can only handle Vegas for 2 nights, after that I want the f**k outta there, having to stay there another night was not something I wanted to do. Also it was not weather related as they told me, No other flights into detroit that day were cancelled, I checked, I even told that to the customer service agent, he shrugged it off.
When I canceled my AT&T internet (Hooray for local fiber-to-the-premises!) I prepared myself due to all the horror stories I read on reddit. When I sent my equipment back, I video'd myself packing it up, took pictures of everything, even documented the post office transaction. When I canceled my service, I did it through online chat, so I could have transcripts. (The online service people were wonderful, and I have no beef with them at all. In fact, I always gave them the highest ratings in the surveys afterward.)
Well, of course they said they never got the equipment back.
It took me SIX months of constant back-and-forth, going to collections, and just every manner of bad service imaginable. One day, I spent what felt like hours on the phone and finally got transferred to a woman in Nashville named Deborah, to whom I poured out my story. Well, Deborah wasn't going to let bad sh!T go down on her watch, so she went through every computer system she could access until she figured out what went wrong, and then she fixed it for me.
tl;dr I hate AT&T, but I love Deborah.
What business will you never patronize again because they are just that bad?
Euthanasia and physician-assisted suicide refer to, as defined by Medical News Today, as the "deliberate action taken with the intention of ending a life, in order to relieve persistent suffering." It's a controversial topic. As of 2021, active human euthanasia is legal in the Netherlands, Belgium, Colombia, Luxembourg, Canada, and Spain. Assisted suicide is legal in Switzerland, Germany, the Australian states of Victoria Northern Territory, and Western Australia.
But this issue has many passionate supporters who often know what it's like to care for someone who would have benefited from the practice. They told their stories after Redditor Random2328 asked the online community,
"What are your thoughts on medically assisted death?"
"She was able to go to a place in Switzerland..."
"My grandma was 89 and wasn't dying of anything in particular—she didn't have cancer or dementia or anything—but her memory was slowly failing and her body was generally falling apart from old age and a leg injury from fifty years prior. She had been a widow for fourteen years. She was lonely and in pain all the time and her family lived across the ocean so we couldn't see her as much as we'd want to.
There was nothing actively killing her, but she did NOT want to be alive anymore. She wasn't depressed, just old and in pain and ready to be done.
She was able to go to a place in Switzerland, with all four of her children, and take a pill to end her life while her children sang to her and she looked out at the mountains.
We all got to say goodbye to her and she got to be completely in control of the end of her life. I can only hope that if I am ever in that situation, then the world will be kind enough to let me close my own exit as beautifully and peacefully as my grandma did."
Your grandmother sounds like she was truly blessed. Being able to make that choice––and still have time with her family––no doubt meant the world to her.
"I don't know if I'd have the courage..."
"I just went through this with a good friend in Canada. He had glioblastoma and was given 3-6 months to live. Ultimately he lived for 15 months, but he wanted to be sure he could end his life when things got bad for him, so he made the necessary preparations. I'd long known he'd made these plans. I wasn't sure how I felt about it. But as I was caring for him for the last six weeks of his life I got to witness the process firsthand.
Long story a bit shorter: Towards the end, my friend could no longer walk or speak. He could understand everything you said to him, but he couldn't find the words to reply intelligently. In his frustration, he made it clear that he was ready. So we explicitly asked him if he was ready to die. He said yes.
The next day two nurses came to his home. They talked to him and confirmed that he wanted to end his life. So, while sitting in his favorite recliner, they put in an IV. His immediate family and I sat with him. The nurses administered medication that made him fall asleep. Then they administered a second medication that stopped his breathing. In less than 5 minutes he was gone.
I don't know if I'd have the courage to make the decision my friend did, but I didn't experience his suffering. Being present for him as he ended his life has convinced me that having the option to end your life on your own terms is the absolute right thing to do. There's no reason someone should have to continue to suffer when they know all they have to look forward to is more suffering. I'm very grateful that my friend had the option available to him. Had he been in my state in the U.S. that wouldn't have been possible. But it should be."
"She made the decision to have the procedure done..."
"My grandmother passed away last week with a medically assisted death.
She had cancer that had spread to her brain, and was given a few weeks to a few months to live. From what family members said, she was deteriorating fast.
She made the decision to have the procedure done as she wanted to end her time here with dignity. The appointment was made, doctors consulted, and paperwork drawn up. 10 days later two medical professionals came by her house where she was spending time with her children. It was done quickly and comfortably.
Nana left peacefully on her own accord, in the comfort of her own home, and while she was still more or less herself. It was very strange to have a time and a date looming, but it also allowed me to set aside that time to be alone and hold a small vigil of my own (I'm currently in another country, and couldn't get back)
She lived in Canada, where this service has recently been made more accessible, and I'm all for it. If it helped my Nana, it could help so many others."
It sounds like your Nana was able to have peace––and so do you.
"It should be a right..."
"It should be a right for every human to choose when terminal. We euthanize our pets but not our loved ones. We allow our loved ones to suffer miserably at the end of life. I was a hospice nurse and saw the suffering first hand. It is inhumane to allow that."
Why do we allow it for pets and not for humans? What makes an animal's life worth more than a human's? Shouldn't they both be held in equal regard?
"I have a degenerative brain disease..."
"I have a degenerative brain disease and would very much like to die with some dignity left, so I'm all for it."
No doubt. We're sorry to hear about your struggle.
"I longed for there to be a legal way..."
"We let people die in fear and pain, but not animals. The last 6 months of my mum's life were exactly how she didn't want to live - confused, incontinent, immobile. I longed for there to be a legal way to end her suffering. She made it very clear to me during her life that this was not the way she wanted to go. I'm an RN and should make it clear I've never assisted in ending anyone's life, but I've wanted to. Medically assisted death doesn't mean more death, just less suffering."
"As someone who has..."
"As someone who has stage 4 cancer, I am in favor of having the right to die gracefully."
"If it's good enough..."
"If it's good enough for my dog then it's good enough for me."
It's truly as simple as that. We'd be doing so many human beings a favor.
"If you're not legally allowed..."
"If you're not allowed to legally arrange the end of your own life, is it actually your own life?"
"It was such a blessing..."
"My grandpa had a medically assisted death in 2019. It was such a blessing to my family as we were able to say goodbye, and knew how much time we had left.
Also it was relief from great pain for him, and I'm so glad he was able to make that choice peacefully.
Will forever advocate for it."
It's truly shocking that euthanasia is illegal in many countries––and that it can even carry a jail sentence. It is a complicated issue that polarizes many people from different walks of life.
Where do you stand on this issue? Feel free to tell us in the comments below!
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Privilege is discussed quite a bit these days, and for good reason. So many people are able to live life longer, more peacefully, and freely than others thanks to factors they had no control over.
And yet, there is an element of popularity among the privileges discussed. People acknowledge their race, class, gender identity, sexual orientation, and citizenship status a lot.
That makes sense. Those are massively significant social realities that we need to grapple with constantly.
But there are some other privileges that we don't always think about. There are some things even more basic that not everybody gets to enjoy.
Observing them can make us all feel a bit more grateful.
Redditor Mburns15 asked:
"What is something most people don't realize is a privilege?"
Many called attention to the fact that the physical ability to interact with a majority of public infrastructure isn't a sure thing.
Always Calling Ahead
"Spontaneity in your daily plans. If you're a wheelchair user that's virtually impossible."
"So few places have accessible restrooms, some public transport needs contact 24 hours in advance in order to accommodate you, the list goes on."
"I envy people who can just go with the flow."
"Being able-bodied. So many people are one accident away from being unemployed and don't realize that. Your job will ruin your body - be aware and fight it."
A Silent Struggle
"Not having chronic pain" -- Aggravating_Okra_00
"Having energy to do what you want with your life. Trying to explain to people how exhausting and draining chronic pain can be. Having to explain the concept of energy budgets to people - sure I could come out and do $funthing with you, but then I wouldn't have the energy to cook and clean the house and would be useless at work tomorrow." -- Fraerie
Others chose to point out the very basic necessities that are far from ensured across the world.
To Be Comfortable
"Feeling safe in your own home. Not worrying about rats, mice, roaches, bed bugs, bricks being thrown through windows, violence outside, break ins."
"Privacy. I don't mean digital privacy, I mean a room with solid walls and a door that closes. Lots of people don't have that."
"Having access to water and a sewage system. Also the abundance of food in western super markets is quite frankly insane. Every day I try and spend a moment to reflect on how lucky I am."
"Sanitary products for women! It's different in different parts of the world + economic backgrounds"
And finally, a few people from countries around the world discussed the unique, intense struggles of living in a place that isn't embedded in the affluence of the Western world.
"Going about your daily life without seriously worrying about your physical safety. Sleeping at night without worrying about whether a bomb is going to come through your roof."
Not a Given
"Having the ability to express an opinion. Free speech is very censored in a lot of the world." -- BananaLCG
"Criticizing your own government." -- ipf000
The Ability to Think About Other Things
"Living in a good country, not having to spend your youth worrying about how to immigrate to good countries."
But before you think of this list as a big long guilt trip, imagine a more positive spin on this. There are so many things to feel grateful for, even when it seems like everything is working against you.
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The law is a fickle mistress, and it varies from state to state and county to county sometimes. And then there is the blatant hypocrisy of it all.
There are some things that feel like they should be allowed to pass but you get scolded for, like jaywalking, and then there are things like actual robbery in broad daylight, like telemarketers and nothing happens to them.
Make it make sense. It's like taxes, the wealthy know loopholes and the poor go to jail. Shameful.
Redditor u/Xanduh wanted everyone to chat about legal life fails by asking:
What do you wish was illegal?
I try my best to follow the law. And Lord knows how well I'm doing. There are so many obscure laws for ridiculous things, yet, scamming people of their life savings is a free pass. I'm confused... apparently, so are many others...
Save a Lifedrag race drugs GIFGiphy
"Hiking up prices of life saving medications. (Insulin, epi-pens, etc.)".
The Hands of Time
"Advertisement like "anti-aging" is absolutely preposterous."
"I would love to see a massive class action lawsuit against any skincare that proposes "anti-aging". Watch a judge rule in the plaintiff's favor citing that the products did not actually turn back time."
"Your credit score goes down because you cancelled a credit card."
"You want to have multiple lines of credit that you're responsible with, preferably for a long period of time, because it proves you're a reliable borrower. If you have no debt, it's almost like you've not established credit at all. Your score goes up the more lines of credit you have. It's bonkers. Someone more financially literate than me could probably explain better, though."
The DevilKate Mckinnon Snl GIF by Saturday Night LiveGiphy
"Hi, I'm X. We're trying to reach you regarding your car's extended warranty."
I'm at the end of my tether with these car warranty calls. I swear to God... nevermind. And advertisements needs to be more regulated. That is a start at better fixing justice.
Extra $$$Happy Credit Card GIF by HollyoaksGiphy
"Convenience fees for online ticket purchases. Why am I getting charged for saving on paper, ink, and everyone's time?"
"Companies making it really difficult to cancel things. Especially subscriptions. I think the process to subscribe to something to should be exactly the same as the process to cancel it. I'm looking at you spotify."
"Gyms in general. before they started popping up everywhere I was a member at LA fitness."
"Well I moved 2hrs away from the closest one and they wanted me to come in person to cancel, then they wanted me to send in a damn letter. I can signup online, why can't I cancel online?"
No muss, no fuss.
"Printer ink being ridiculously expensive for no reason."
"Buy a laser printer. Here's my oft-told tale of woe: School got out so my kids no longer had homework to print. A month or so later we needed to print a document. Our Kodak injket printer not only refused to print but said we needed to buy a new ($90) print head because the old one had gummed up, because we'd gone too long without printing."
"I went to the local office supply store and bought a Brother laser printer. It scans, it copies, it uses wifi, and most importantly it just works.About twice a year when we need to print something I go and get it out of my garage and bring it into the house, set it on the kitchen counter, plug it in, and print to it."
"It works great - even remembers my wifi settings (SSID and password) from the previous time. No muss, no fuss. If I really want to print something in color I'll use Kinkos. Turns out I literally never need to print in color."
"Using children to monetize your social media channels."
Bot ThievesTheatre GIF by StubHubGiphy
"Bots buying tickets and up-charging the crap out of the price."
Those ticket thieves need to be taken down. No Broadway show is worth $1000! Don't fall for it kids. That mess needs to be cleaned up. There is actual crime happening to the naked eye. Let's focus there.
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While the world is a dark and scary place, there would not be a world, or a human race, without inherent kindness.
Kindness always gives you a little thump to your heart that nothing else can truly provide. A rush of knowing you've made someone's day better. And you may change the trajectory of that person's life because of it.
To hear more of these kindnesses, for inspiration, Redditor slizsarbleh asked:
"What is something you've done purely out of the goodness of your heart, but have never told anyone?"
Here were some of those stories.
One Grieving Heart To Another
"I lost my mom earlier this year and am still working through the grief. The first week a came back my coworkers had gave me a check for several hundred dollars as a kind gesture. I was truly overwhelmed by the generosity."
"The following week I came into the break room to find one of the techs with a lost look on her face. She had just gotten a phone call that her brother had been murdered the night before."
"She had moved to our city just a year prior and didn't have any family close by. As I held her and listened to her cry, I booked her a flight home."
"It was several hundred dollars as she is from a small town and the flight was for later that day. I told her to go be with family and let me know when she was ready to come back. I had no doubt that is exactly what my mom would have wanted me to do."-thatgirlmocha
Taking It For The Team
"I was extremely stressed and took a mental health day, planning on going to mom's and crying myself to sleep. We ended up going to the mall, and even though money was really tight for her, she wanted to buy me lunch (we split the bill)."
"She realized that she lost a newer $50 bill while walking around. She was devastated."
"I traded my smaller bills to a cashier for a newer $50, folded it like she would, and tossed it under the seat of her car. The next day she called me, almost crying because she was excited to find it and said that without it, groceries would've been pretty tight that week."
"Taking me out that day prevented me from having a full breakdown. I think $50 was a small price to pay for what she did for me that day."-SleepsLikeACat
Services For The Poor
"I do IT work, usually small business and a lot of home repair. I have many wealthy clients and a few not so fortunate. It is not unusual for me to go to a home and it is obvious they are barely scraping by."
"So I either don't charge those people, or make it a nominal fee. I also refurb the old PC's and give them to people who have one that is not repairable."
"My best fee ever was a basket of home grown creole tomatoes, damn those things are delicious."-Disposable70
It really does cost nothing to be kind.
Just A Game, But More Than Just A Game
"This isn't as impressive as the comments I've read but this is just something I did recently."
"I'm a member of a Sims group on FB where people talk about the game, expansion packs etc. I noticed a comment by a teenager who said her favourite pack would be Pets but she can't afford it."
"I went onto her page and saw that she really loved horses. I could also tell from her pictures that her mum was disabled and money looked tight."
"I was fortunate enough when I was her age to always get the packs on the release dates and I used The Sims as a wind down from revising and school."
"I thought that this girl needed the escapism way more than I ever did so I bought every expansion pack, messaged her the activation codes, a link to a YouTube video on how to use them, and a short message saying I hope you enjoy playing and to keep smiling."
"I really do wish her the very best."-MariaOSullivan
Saving And Changing Lives
"Bought insulin for the child of a lady in front of me at the pharmacy. The woman (single mom) was in tears & didn't have the $200 copay for that month."
"I gave her my number & told her to call me within the next few days. That was a few years ago. She now manages the office at my practice, makes enough $ for anything she needs/wants, & is one of my closest friends."
"And now she has excellent insurance for herself & her son! Be kind—it can literally change lives! <3"-EJX713
A Simple Blanket
"There's a semi-secluded bus stop beside a store I used to work at, and a homeless guy started sleeping there on the bench halfway between the stop and the parking lot one winter."
"One day I got to work 15 mins early and saw him sleeping, wearing just a flannel and jeans. So I ram into the store, bought a blanket, and covered him up with it."
"He never woke up so he didn't know it was me. Every time I saw him sitting on the bench he had the blanket wrapped around him."-SeleneSlayer
Even In The Face Of A Feud
"I have an ongoing silent feud with one branch of my family (my dad's cousins and their kids, my second cousins), and we haven't spoken or really seen each other in over 10 years."
"I've pretty much written them off, and I don't really care if we live out the rest of our lives without patching things up."
"Two months ago, one of my cousins from that branch unexpectedly died at the age of 38. Their immediate family had always had financial troubles."
"So while I didn't fly across the country to attend the funeral, I quietly sent my sister a bunch of money and instructed her to pretend it was hers and pay off part of their funeral expenses."
"And then just last week, some of my other relatives started a GoFundMe for one of my aunts in that branch (she's my dad's oldest cousin)."
"She has Stage IV cervical cancer and wants to leave the hospital to pass away at home surrounded by her loved ones, but the hospital won't release her until her medical bills are paid in full (this is in another country)."
"I haven't told my dad or anyone else in the family, but I anonymously donated my last paycheck plus the money I had been saving for my upcoming birthday trip."
"I don't really consider it out of the goodness of my heart, though. It's just that the thought of an elderly, terminally ill person dying alone somewhere that isn't home eats away at me so much that I physically couldn't sit by and do nothing."-OrifielM
And these gestures are the kind where the kindness is its own reward.
To Instill Hope
"A lady was fleeing an abusive marriage without much more than her kids and the clothes on her back. Word went out within a whisper network requesting a few essentials she needed."
"Packed up several things from the request list and also one thing that wasn't requested. I make jewelry as a hobby. Put a pair of handmade earrings into a gift bag: silver and pearls."
"Added a handwritten note that every woman deserves something beautiful and sending good wishes her way."-doublestitch
"At the beginning of the pandemic, I was volunteering at a local pizza shop to distribute slices to kids who otherwise couldn't get fed because the schools were shutdown."
"There was a woman with 3 kids that came by every few days to get slices. Turns out the father had died unexpectedly right before the pandemic started and they lost their house because of the slumlord they were renting from."
"The mother lost her job because she had no one to watch the kids. They were living in their minivan and things were bad for them."
"They were so nice and grateful, but ashamed when they'd come by to get slices that I genuinely felt for them. I had lost my job and got a pretty decent windfall of 2 months worth of unemployment and the CARES Act at once."
"My landlord had a few properties open and is a close friend, so I got in touch with him and we worked out me paying their security deposit and the first 2 months of rent and he'd cover their utilities."
"I gave her his number and said he might be able to help and they moved in the next day. They've been there ever since and are doing extremely well now."-eyexxiii
A Little Birthday Surprise
"I was in my art class in high school and there was a girl who I didn't really know a few grades younger. I could tell she didn't have many friends but was really sweet."
"She was talking to me one day and told me her birthday was soon and that she was so excited. I decided to send her those balloons and whatnot you can get through the student store on her birthday, though she didn't know me very well so I didn't sign my name."
"It just so happened that the student store worker brought them in during our art class and I got to see her reaction. She lit up and kept telling us it had to have been her mom or her best friend who did it, and how she couldn't believe that someone got her something and she wouldn't stop smiling the whole rest of class."
"I never told her it was me, I was just happy she felt special. That was a pretty good day."-Rbbbb30
Humans, above all else, have the capacity to be unendingly kind. Despite all the darkness in the world, it is these little moments of light that define us as a species.
Hopefully this has given you some faith in humans today.