Rule #1... the customer IS NOT always right! Something seems to happen to people when they are in the throws of a customer service excursion, they turn into psychos half the time. Being a civilized human being is a life basic. You don't get to take out your issues on others, especially on innocents who are merely trying to make an honest living.
Redditor u/Tdog454 wanted retail employees to commiserate with us asking.... Retail workers of Reddit, what was your 'GET THE FUCK OUT' experience with a customer?
Be civilized!
Two women came into the store screaming at each other. As I'm coming out from the back, I gather from the yelling that one had nearly hit the other's car. Nearly, but no actually incident had occurred. It was a busy Saturday, people are starting to stare. I'm trying to gather my wits, thinking how best to handle it, when my manager came flying in from nowhere. She just yells, "Either come in here and shop like people or go outside with the rest of the animals!" One left, one stayed. Triangle_Graph
9-1-1....
I worked in a T-Mobile store. A lady comes in screaming about how she bought a phone the previous day, didn't buy insurance and dropped it in a pool. She was demanding I give her a new phone for free. But, she wasn't even our customer. She was a Verizon customer. She screamed at me for about ten minutes demanding I call our manager. She then started yelling at other customers about how awful we were. Called the cops. Lucasaurusawesome
God Bless Radioshack workers....
Worked at Radioshack for 6 months while in college. Pretty much had at least one terrible experience per shift.
The one that stands out the most was a guy who wanted us to honor the warranty on his iPhone cable. The thing was a mutilated mess. It had clearly stopped working and he had tried to fix it himself by cutting the cable apart and attempting to solder two wires together.
We calmly explained that we couldn't process a claim for an item that was willfully destroyed, and he starts screaming in our faces about how "Radioshack is a scam!" and "I'm going to sue all of you!" And then he tries to WHIP my coworker (a 5 ft tall non-threatening woman) with the cable! She managed to turn her head and catch the wire with her hand before it caught her in the face. Myself and another employee chased him out of the store and called the police but nothing came of it.
Read my eyes....
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When I worked in the tool department at Sears, a guy wanted to get a replacement on his tape measure. I couldn't replace it because it was the tape that was screwed up due to the guy mistreating it and not caring cause "Sears will replace it for free."
Dude threatened to go out to his truck and get his gun, come back in and "shoot you points at me, you points at my manager who had taken over already, and you points at my coworker who was standing nearby."
I gave him the "why haven't you done it yet?" look and he left. When I worked at sears, I was ready to die. AnalLeaseHolder
Dude really?!
Had a toy collector bully a child for the last popular children's toy we had in stock. Like dude, we aren't the only toy store here and yelling at a 7 year old for a toy makes you look bad in any accounts.
Banned him from our store and he keeps coming back but we got one guy to deal with him, he's not easy miss at all, nearing 400 pounds and looking like that Warcraft player from South Park. illogicalfuturity
HUSH!!
When the old guy I was serving kept looking at my chest and making creepy facial expressions, I asked him if he wanted a drink or he was just going to keep staring. He excitedly put his hands out and went 'oh, I can do more than stare!' and tried to walk behind the bar to grab my chest. I told him to get the hell out, to which he seemed very shocked and outraged so I just started to loudly shout back to him 'sir, please do not try to grope my chest. You need to leave' over and over until the rest of the bar was staring and he was panicked, whispering for me to please be quiet. So the wife I didn't know he came with wouldn't hear him. Can only imagine the argument that unfolded while she was dragging him out. orangelego
You've lost more than a receipt!
It couldn't have been more obvious that a guy was trying to return stolen merchandise. He "lost" the receipt, didn't know when it was purchased, paid with cash so we couldn't just easily look up the transaction on a credit card.
He said he would call his friend to ask if they knew when it was purchased, and then he took out his iPhone and without pressing a button started to talk on it. I was like... I can clearly see the home screen with no call happening.
When he "got off the phone" I got a little bold and in my best retail manager voice said something to the effect of, "oh that's cool! Is that a new update where you can talk to someone without actually calling them?" He left after that. gsg4n1
Not here Satan!
I had a customer who used a racial slur to describe one of my employees for no other reason beyond the fact that he saw them and was offended that "one of them" was doing their job by doing the oil change that he came to us to do. I told him to apologize to my employee or we will push his car right out of the bay without oil. He refused, and we did just that. Told him he's more than welcome to buy his own oil and finish his oil change himself, and that he will be charged double for all services here on out if he comes into my store.
I had no problem telling this racist jack@ss to go f**k himself. LuciditySam
I WILL BE 'TATTOOED!'
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I used to work the reception desk at a tattoo shop. I had MANY gtfo moments but the one that stands out was a dude coming in with his girlfriend to get his name tattooed on her. She looked terrified, wouldn't make eye contact with me, didn't talk directly to me, and barely spoke. The whole conversation was the dude giving me her license and saying "SHE wants MY name tattooed on to her." I took way more info from both of them than I needed and tried to get the woman to come in back alone so I could talk to her, but boyfriend wouldn't have it. I eventually went back and got the shop manager (big dude) and told him what was up. I came back to the counter and lied saying we didn't have walk-ins that day and dude got pissed. I started yelling, shop manager came out and physically removed them from the shop. I called the cops and provided all the info I had. Was basically told they couldn't do anything unless it was self-reported. I still think about the woman all the time.
Was basically told they couldn't do anything unless it was self-reported. I still think about the woman all the time. killersim
No McDonalds for you!
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I worked at McDonalds in 1997 and we had Beanie Babies as happy meal toys at one point. It was insane.
They literally had to buy a security cage to keep the toys locked down in the back. They were delivered with a security escort. People were ordering "100 happy meals with no food" because we couldn't sell the toys by themselves.
One day I heard a commotion up front and found my high school counselor reaching across the counter grabbing one of the owners by the shirt because we were out of the pink flamingo. I'll never forget the look in her eyes. She had to be dragged out. It's scary how easy it can be to work people up into a frenzy. fernyer
No drinking and Shopping!
I work in a Dutch 24/7 gas station. This German kid (20-25 yo) came in the shop drunk (while driving). Looked for beer (which we are not allowed to sell), and got all mad that I hid the beers. He wanted to start a fight and he wanted to drive off in his car.
That was impossible since I locked the door and alerted the cops. He lost his drives license and got a huge fine, which he had to pay instantly. What an a**hole. Cantinabandsong
Just Plain Cruel....
The one that jumps out to me was when a customer was trying to return a wall mount that was six months out of policy. He was being snide and verbally abusive to the customer service rep, saying things like "I know you can do this, I return stuff out of policy all the time." Or "well, if you weren't so stupid this would be done by now."
He ended up making her start to cry when he said "Jesus, are you retarded??" Well, she worked with special needs kids as a volunteer and this pushed her over the edge. I walked over to him and told her to go into the back and asked him why he thinks it's okay to talk like that. I'm guessing since I'm a male and a manager he decided to be respectful. I was pissed off beyond belief at how he'd made her cry though so I cut off his explanations and told him to get out. He said "now hold on, let's all calm down-" and I grabbed my radio piece and told my security to go ahead and get the police on the way down there for someone trespassing. He left so fast at that comment that he forgot his wall mount. Fool. Reddit
Hang Up!
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This was over the phone, the customer was unhappy with their purchase so I sent another one out to them in case it was defective. He calls me later that week saying the new one had the same problem and he would get violent if it wasn't solved. He was in his 80's but I said you know what we will come pick it up, and you can buy from somewhere else. Not worth the hassle for a little commission. mastad0420
Gotcha!
When they try a quick change scam. Here's how it works There are many variations on it.
It happened to me once. After the transaction, something didn't feel right about it so I called my supervisor. We reviewed the security footage and I was in fact taken for $20. The guy came back two weeks later and tried it again with another employee and she was tricked as well. He came by a third time and his trick didn't work since we were all wise to it now. The owners and my supervisor immediately rushed downstairs and chased the guy for a couple of blocks. Tumbling-Dice
This Buck is for you!
I used to work for Qwik Lube in Alaska for a boss named John who was a decent manager and enjoyed handling customers. He was professional and kind and knowledgeable but LOVED to tell the couple stories of customers he told off.
The coldest move was a customer who was berating him. Customer reached out and stuffed a business card into John's shirt pocket, demanding to SEE THE BOSS RIGHT NOW. John said he took the card back out, shoved it THAT guy's pocket, and said "the buck stops here get the hell out of my shop."
I've carried that as a reminder that professionals take crap as part of their job, but nobody should take too much. any_means_necessary
No More Potato Salad!
I worked at a BBQ restaurant for my first job. We had a take out area where the customer can watch you cut the meat and pack the side dishes. The girl at the register rang up a quart of potato salad when the customer asked for pasta salad, so I pack potato salad. When the customer received his order he look through it and flipped when he saw potato salad and started screaming at me go figure. Unbeknownst to all of us the owner of the store heard the commotion and was on the other side of the swing door behind me which had a small window. The angry customer decided to throw a quart of potato salad at me which I ducked to avoid. It splattered against the window on the swing door as the owner was looking out of it. He burst through the door (he is 6'4 and very built), grabbed this scrawny dude by his shirt collar and he had straight fear in his eyes. My boss literally threw him out the door. Went back to the register to ask the girl what his totally was, grabbed the cash, and tossed it out the door at the angry customer as he was collecting himself off the ground. It was an awesome scene.
The angry customer decided to throw a quart of potato salad at me which I ducked to avoid. It splattered against the window on the swing door as the owner was looking out of it. He burst through the door (he is 6'4 and very built), grabbed this scrawny dude by his shirt collar and he had straight fear in his eyes. My boss literally threw him out the door. Went back to the register to ask the girl what his totally was, grabbed the cash, and tossed it out the door at the angry customer as he was collecting himself off the ground. It was an awesome scene. thisisinput
You're the 1!
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A guy I knew who worked at Dunkin' Donuts would use the line: "my manager says I only get to tell one customer to f**k off a year, and I'm not gonna waste it on you." Not quite the the right type of answer, but relevant. Bootstrings
You're Ugly on the Inside....
He got in my face, physically, to intimidate me. When I didn't back down, he resorted to telling me I'm fat and unpleasant. All because he wanted a free replacement of a 15 year old item that he'd used to hell and back. Things is, if he'd be a normal human and not put his weasly face kissing distance from mine while yelling and spraying his spittle everywhere— I'd have worked something out for him. Instead he has a life long ban from my whole company.
Like, what made him think he could run up on me? Like that would work out for him in some way. I don't know how I had the strength not to Hit him. msblackwine
Too Fishy....
Colleague was cleaning the front of the fish tanks (pet shop) and one of them had this weird stuff on it that smeared as she wiped it. Asked me what the hell is this. It wasn't there when I was catching fish about 10 minutes ago... I have this awful realization... I go check check the cctv and sure enough I see what I knew I would see, even though I was really hoping not to. A guy masturbating on it. Onto the fish tank.
W. T. F.
I recognized him as he was hanging around earlier. Worse, I had to clean this up myself as no way did my young minimum wage colleague deserve to deal with that!!Needless to say next time he showed his face, I banned him from the store right there and then. My voice was a little loud.
...shudder... :(
TLDR: guy liked our fish a bit too much. Cleanup was required. Banning was also required. Wolfsabre
Faith Restored!
I had a customer threaten to call the cops because I wouldn't give them 50% off of a CHARITY bear on boxing day. 100% of the proceeds from these teddy bears went to the Make A Wish foundation and they were only $15. The store had a 50% off everything sale for boxing day, but it didn't include the CHARITY bears. I add capitals because it's a charity bear... it's purpose is right in the name!
I basically just kept saying "ma'am...it's a charity bear..." because I didn't know how else to explain that the point of the bear was to raise money... that seemed... obvious. People in line were starting to get really upset with her and she just started to freak right out and was starting to dial 911. My boss, so upset (she lost a son early in life to cancer so make a wish was important to her) just gave her a bear and told her to never come back. A bunch of familiar customers of ours were so upset they pitched in the $15 without us even saying anything which was super kind of them. It was a restoration of faith in humanity, but what a nightmare for no reason. Especially on boxing day! Lady_Of_The_Shadows
When we're intoxicated, or even the slightest bit tipsy from having a little too much to drink, our immediate perspective on things is hazy.
But there's nothing like a bit of alarming news or a jarring incident to snap us out of the fog and focus on the moment.
Sometimes alcohol isn't always to blame for our impairment.
It can be a state of mind, like a perpetual numbness from being complacent in life, and all it takes is one shocking moment to rattle us back to our senses.
Curious to hear from strangers online about this type of scenario, Redditor Known_Challenge_7150 asked:
"What’s one thing that sobered you up real quick?"
These individuals were witness to shocking events that sobered them up right quick.
Bleeding Out
"Got out of a taxi and found a naked man profusely bleeding from his head crawling up the driveway in my condo. Called him an ambulance completely forgot I was absolutely wasted until 45 minutes later when I'd helped him translate and in to an amublance and stepped in my front door."
"Later a few days later learned he'd slipped in the tub and literally crawled out for help. Poor dude. He was fine but I genuinely thought he was going to die there."
– DongLaiCha
Tragic News
"At a bachelor party and we got a phone call that the groom’s father had suddenly passed."
– accountnameredacted
Bottom Of The Barrel
"I went to visit my parents back in July. I was homeless and deep into fentanyl addiction so I lost a lot of weight. My folks could see it. They knew something was up. Anyway, I spent the night and I was getting ready to leave in the morning and I looked at myself in the mirror for a good long time. I finally had enough and told them everything. They took me to detox, from there I went to rehab. Graduated in August and been living with them ever since then. I have 160 days clean and sober."
– Crotch-Monster
A reality check can be enough for some people to snap out of it.
Like Father, Like Son
"Was driving a drunk friend home, he had been on a bender again and was smart enough to call me for a lift rather than try and drive. As I helped in to his house his mother came down the stairs and said 'your as drunk as your father' and went back upstairs. I haven't seen him drunk since then, he still drinks but the thought of turning into his dad scared him out of hard drinking."
– psycospaz
Busted
"Flashing blue lights."
– FiddleOfGold
"This sobered me up just thinking about it."
– redmaple_syrup
Losing Sight
"Woke up to no sight in one eye. I had cataract surgery so just thought one of the lenses had slipped and it was an easy fix. Eye doc says nope, you had a stroke. I loved soy sauce, teriyaki sauce and salty food, which caused high blood pressure, which caused retina damage. Over six months was able to get most of my eyesight back with medication, and all back within a year. Trying to navigate life with one eye was very sobering. Started taking HBP much more seriously."
– MissHibernia
Quitting The Bottle
"Looked up someone I went to highschool with who was an awesome guy. Found out he had been dead for 3 years from alcoholism, at age 33. I made an overnight change. I hadn't started drinking that night yet, 10 months ago. Haven't touched it again since."
– omgtater
These disturbing moments were enough for Redditors to immediately come to their senses.
Unplanned House Guests
"Me and a buddy Woke up in someone’s living room, realized neither one of us knew the people, they were just nice and let 2 drunk guys sleep on their living room floor. We didn’t even say goodbye."
– Oneinsevenbillion75
Serious Health Warning
"Elevated liver enzymes."
"And the knowledge that this sh** was gonna kill me and I just couldn't orphan my family over it."
"So I opted for recovery, instead."
"Clean and sober since June 5, 2009."
– Far_Meal8674
The Joyride
"Grew up in a rural area. The little town hosted dances at the hockey arena, everyone (adults and kids) went and they overserved everyone, regardless of age. I was maybe 16 or 17 and was absolutely sh*tfaced, and jumped in the back of someone's truck with about 8 other people to go back to someone's cottage for after dance drinking. The driver (still don't know who it was) started racing one of his buddies and we whipped around small dirt roads, flying around blind corners on the wrong side of the road, going god knows how fast. It was basically a disaster waiting to happen. It was crazy scary and I was sober and thankful to be alive when we finally arrived."
– foxfood9116
The human psyche is a fascinating thing, isn't it?
How we can automatically focus on something urgent at a crucial time, even after getting buzzed from drinking too much alcohol.
But as we're in the thick of the holidays, it's a good reminder to drink responsibly and stay off the roads if you drive to your celebratory destination.
Cheers. Stay safe. And happy holidays.
We've all complained or vented about something in our lives which, in the grand scheme of things, wasn't exactly a problem, or is very easily solved.
Then there are those who complain about things that others almost hope will happen to them at some point in their lives.
These are known as "first world problems", as they are problems that pretty much only the world's one percent faces.
From having to fly business class instead of first class, or being served Roederer instead of Dom Pérignon, these complaints are often met with amusement, bewilderment, or even anger.
Redditor jennimackenzie was curious to hear the most absurd "first world problems" anyone ever complained about, leading them to ask:
"What’s the most ridiculous 'first world problem' you’ve seen people get worked up over?"
"Tale As Old As Time..."
"I once knew a mom who was legitimately devastated, to the point of tears/grief, because a doctor predicted her 8 year old daughter's final height to be around 5'2","
"Which wasn't tall enough to get cast as Belle at Disney World."
"That was the child's (and her mother's) only dream in life, apparently."
"Didn't appreciate my suggestion that she could be Minnie or Mickey."
"Lol!"
"Only a face character would do!"- TravelLovingMom
"Must Be Funny, In A Rich Man's World..."
"My boss from about a decade ago was this insanely rich dude who always went to the bank to get fresh and crisp currency."
"He'd call the bank in advance to make sure they had some on hand."
"I think he was a germaphobe."
"He had a trash can that he'd throw $1 and $5 bills in that he thought was 'dirty' and regularly just donated it vs spending it."
"I asked him why he did this and he said it was too much trouble and asked if I wanted it."
"I said f*ck yeah dumped it into my bag and when I got home it was close to $400 in singles and fives.
"Another time, he wanted to upgrade all the computers in his studio, so we went to a store and bought 10 PCs."
"They all had $150 mail in rebates and he wasn't bothered to go through the trouble of mailing them in."
"3 weeks later I received $1500 after spending a whole afternoon filling out all those goddamn forms."- azninvasion2000
Money Burn GIF by nog
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Who Wore It Better?
"When I was about 19 years old, I was at my boyfriends family BBQ."
"I was wearing this pretty floral sundress."
"His cousins girlfriend showed up in the same dress and she was SO mad that she went and changed."
"I will never understand being upset when someone is wearing the same thing as you.'
"Did you really think that your shirt you bought off the rack is going to be unique to you?"
"No."- mertsey627
Seeing Red! Or Blue In This Case...
"The blue of the balloons wasn't quite the same as the bridesmaid's sashes."
"Years ago my wife and I attended a wedding."
"It was very low key."
"The dinner was in the dining hall at the university where the couple met, cinder block walls and all."
"It was a Baptist wedding - no booze and very serious."
"The dark blue balloons attempting to liven up the hall were a slightly darker shade of blue than the sashes on the bridesmaid's dresses."
"The bride lost here sh*t and absolutely raved for nearly an hour."
"I can't remember how they finally managed to talk her down."- mechant_papa
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See You In Court!
"Rich neighbors who end up in expensive court battles because they disagree about where a tree can be planted or whether the color of a fence fits in with the street’s 'amenity'."
'These disputes get really heated and rack up huge lawyers’ bills."
"The most pathetic part is after the judgement when they are arguing about who should pay the other party’s costs."
"Lots of affidavits filed citing the 'emotional distress' they had to endure, or painting themselves as brave warriors who were forced to take a stand to fight for 'justice'."
"Also lots of pompous litigants insisting that the judge refer to them by their 'Dr' title."
"An absolutely insane dumpster fire of entitled rich people problems."- ElectrocRaisin
It's Always People With Money Who Don't Want To Pay!
"I work in a public library."
"People will get so so mad if they have to be put on a wait list for a book."
"A popular book that just came out."
"Ok our services are not only free but so are the books."
"You’re welcome, a**holes."- Switchbladekitten
A Warm Butt Is A Happy Butt!
"My own."
"We have a bidet toilet seat (Fabulous! Everyone should have one!) and not only does it wash your bum and blow dry it, but the seat's heated!"
"It's shocking how much a heated toilet seat makes the whole process more agreeable."
"Except: We had a power outage and I went to use the toilet and the seat was cold!"
"Unacceptable!"
"This shall not stand!"
"I was really upset because it didn't feel good."
"Then I stopped and thought: This is the most first-world problem anyone's ever had."
"I was really pissed because my heiny was tepid."
"I got over it."- DeathGrover
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Holy Matrimony!
"Weddings are a gold mine for this question."
"People get so hyped up over their 'most important day of their life'."
"They'll destroy friendships, go into debt, and have crazy expectations."
"It's not always the couple who go crazy, either."
"Sometimes, it's the parents or another family member who feels entitled to control the wedding."
"It's just a party."
"Be considerate of guests, have plenty of food and drinks, and enjoy it."- magicrowantree
When Fast Food Isn't Fast Enough...
"Having to pull off to the side to wait for a drive-thru order to be brought out to you because your food isn't ready and there's a line building up behind you."- demanbmore
In Case You Don't Think Customer Service Employees Are Undervalued...
"I was working the return desk at a Target next to a military base so I have so many stories."
"One of my favorites was a lady who had her baby shower before revealing the gender and was livid that she had received floral newborn diapers when she’s having a boy."
"It was a huge box of super expensive, all organic diapers, that we didn’t carry and therefore could not return."
"I cannot accurately express her fury and disgust."
"How dare either suggest her boy could wear feminine diapers."
"I suggested she donate them if she didn’t want to use them and she instead threw away the entire box."
"When she left we pulled it out and threw it in our donate bin."
"There have also been multiple times where mom’s order massive toys and when we bring them out to the car they get furious that they aren’t wrapped."
"We don’t offer wrapping services."
"Here’s the thing, if you don’t want your kids to see the toys you got them for Christmas or their bit to day DON'T BRING THE CHILD WHEN YOU PICK IT UP."
'I’ve had multiple women scream and curse me out that I had ruined their kids Christmas by bringing the toys they ordered out to the car like they requested."- clever-mermaid-mae
Customer Service Waiting GIF by Juno Calypso
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Happiest Place On Earth!
"I used to work for Disney."
"That in itself should tell you everything."
"However for fun I'll give you two specific stories one form our tech department and one from my wife who worked bookings."
"I specifically worked for their call center to help with technical issues with magic band and the website."
"Suddenly got worse huh?"
"A right of passage call everyone has at least one story of is the 'Dome call'."
"Basically there is a subset of Disney Guest (TM) that believes if it rains at Walt Disney world there is someone that will push a button to encapsulate the whole of Disney property in a dome to keep out the rain."
"I'm not kidding."
"If this button is not pushed they call our tech department to angrily ask why."
"My wife worked booking."
"Pretty much everything including Bibbidi Bobbidi boutique and Pirate's league."
"These two things did roughly the same thing difference being price and theme."
"BBB was expensive did more and was focused on princesses, pirates league did a bit less and focused on mermaids and pirates."
"Lady called up my wife, and got pissed about BBB being booked up (It goes FAAAAST)."
"Karen: 'Im going to give the phone to my daughter and I want you to tell her how you are ruining her vacation by not letting her do BBB'."
"Wife proceeds to explain how pirate's league is so much cooler and how she can be a mermaid or pirate and basically gets the kid to start demanding to their parents about how they want to be a mermaid instead of a princess."- trollsong
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The horror!
Being booked into a junior suite at Disney World instead of an executive suite!
It's almost as bad as having no money for groceries, or no food to feed you children...
Said absolutely no one.