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Professionals Reveal The Dumbest Question a Client Has Ever Asked Them

Professionals Reveal The Dumbest Question a Client Has Ever Asked Them

Professionals Reveal The Dumbest Question a Client Has Ever Asked Them

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Anyone who has to interact with clients or customers on a regular basis knows that people asked some really dumb things. Retail and call centers probably get the brunt of it, but obliviousness doesn't discriminate. Sometimes you just have to marvel at it, and then throw your head back and laugh. Yet, somehow, people function in society...

emmasleep asked, Reddit what is the dumbest question a customer or client has ever asked you at your job?

Submissions have been edited for clarity, context, and profanity.

Not thinking straight? Or just dumb?

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Working in the back of an ambulance on a patient with a serious need of nitroglycerin to lower their blood pressure.

"Sir, before I give this medication to you, I need to triple check that you have not taken any ED drugs in the last 72 hours like Viagra or Cialis(rattles off all variations). If you have taken it and I give you this nitroglycerin, your blood pressure could drop dangerously low.

Have you taken any of these meds?

-Oh no, never.

Are you certain?

-oh yes, of course I am.

(Runs through potential deadly side effects again)

-No, never.

OK, hold this pill under your tongue.

-Does generic viagra count?

GAAAAAAAHHHHH!!!! Why do you do this?

Why won't this work? I tried nothing.

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I get too many dumb questions to remember them all. Here's a dumb encounter that happened just yesterday. When sending confidential documentation, we would encrypt it and put a password on it. It's common practice to send the document and the password in two separate e-mails. I got a message from this guy saying he couldn't open the document I sent him.

Me: "Did you use the password?"

Client: "Yes. It said there was an error."

Me: "What password did you use?"

Client: "I just hit OK and it said that I had the wrong password."

Me: "Wait.. so did you type anything in?"

Client: "Well no."

Me: "Could you use the password that we provided you?"

Client: "I didn't think it would work so I deleted the e-mail."

Me: "...."

What do you mean it wasn't a two-fer?

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When I sent them an invoice. Sigh...

I work for an accounting firm. We did a project for them, wrapped it up, and billed it. A few months later, they came back with another project. So we did the work and gave them a bill.

They somehow thought that the new project was covered under the previous invoice.

We have wireless-charging laptops now?

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A long time ago now...

Got a call that a user's laptop was dead and wouldn't power on.

I go and check it out. Press the button, no life. Plug it into the power, it starts charging. Press the button, it boots just fine.

The user wasn't plugging the laptop into power because she "thought we had wireless".

If you didn't reserve it, it's not reserved for you...

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A group of four ladies sat on a table that is reserved for a group of regulars every day. Before I opened my mouth to let them know, one says 'we see a reserved sign but we are unsure exactly how "reserved" it is?'

Silly vet, boys don't have nipples.

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Vet tech. A lot of people think their dog's nipples are ticks. A lot. One man even pulled a "but he's a boy!" on us.

What do you mean I have no money? This is a bank! Bank has money.

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I used to work as a bank teller. A lady came up to me and asked to withdraw money. I informed her that she couldn't withdraw money, because her account was overdrawn. She was immediately upset, so I had her account checked for fraud. She then explained that all those charges were hers and she wasn't expecting any payments. She was spending money she knew she didn't have.

She then asked me why we couldn't just give her more money.

And math apparently isn't a thing.

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"But why isn't there any money in my account? I put $500 in the other day!"

You check the account and see that they did indeed put $500 in the other day, but various bills have come out and they have made multiple purchases since then. So you go through every single transaction with them. The customer verifies every single one. You get to the end. "But why isn't there any money in my account? I put $500 in the other day!"

You go back and tell them what their account balance was when they deposited the $500. You go through each transaction again, this time telling the customer the balance of their account every time a transaction went through. They nod and again verify every single transaction and agree with each account balance you give them. You get to the end, hoping they'll finally understand that the reason they don't have any money is that they spent it all.

"But why is there no money in my account? I put $500 in the other day!"

Lather, rinse, repeat.

Just bizarre? Nah, this is dumb. Then again, it's not like credit card signatures are checked...

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For my name.

Not the question itself but the reason why he asked. I was volunteering as a cashier at a used bookstore for the library---not my regular job but I do it often. In comes this older fella who buys a big stack of books for like ten bucks. He was really nice and chatty though he didn't seem completely aware mentally. Not a big deal, I just had to explain sales tax and the book pricing a couple times before he seemed to get it. He pays by credit card and I explain to him how to sign the touchscreen for the payment to go through. This is where he asks for my name. I tell him. He takes the iPad and says he really appreciated my service and happily tells me he's going to sign my name for the card so "they" will know to send the money to me. Before I can say "no wait," he's submitted the signature. I can't see his receipt but he keeps telling me I was great and to keep the change so I can assume he was being legit.

I honestly wouldn't call it dumb; just bizarre. Made me wonder if he's been signing cashier names the entire time he's had a credit card. Thank goodness the card companies never check those things.

The mystery may never be solved.

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Mildly relevant: I used to work the counter in parts at Subaru and my manager was helping a customer (a rare occurrence for him) and he turned to me and asked me "How many days do we have for a 45 day return?"

Every night, the Washington Monument's bricks are rearranged, just to mess with people.

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I work at a famous monument and I kid you not I've had people ask me whether we take it down at the end of each day, or whether it's been rearranged since they last visited.

I suggest you go.

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When I asked, "For here or to go?" I got a confused look followed by "What would you recommend?"

It's obviously an abstract fence, a metaphorical fence.

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Selling paint. Woman wants to paint her fence. I give her advice and explain to her how to prepare the surface. She then asks:

"Do I need anything to apply the paint?"

I'm like "Yeah a roller or a brush..."

She's like "Oh, I can just splash the paint on the fence?"

She was dead serious.

Woman, this is not Looney Tunes, this is the real world!

Fax machines aren't teleporters guys.

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I worked at Kinkos and on 3 separate occasions, different people angrily asked me why I returned their faxed document to them. They thought that a fax machine was some kind of Willy Wonka thing that sent their original piece of paper to the recipient.

What a world it would be if cash could be faxed. Really?

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I used to work in a call center for a large bank and a customer phoned while he was in one of the branches and said the queue was too big so he wanted me to help him. I asked what his query was and he said the ATM was broke so he had to withdraw cash. I asked how I could possibly help him withdraw cash from the bank over the phone and he said: "Why can't you just fax it to me?"

As daft as it sounds, I first asked him if he had a fax machine on him because if he wanted me to fax it to the branch he would still have to queue up to receive the money. He didn't have a fax machine on him.

What are these funny symbols and numbers on all your products?

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C: How much is this?

Me: 50c, like the sticker says.

C: And this one?

Me: $1. All the items have labels on them with how much they cost.

C: Oh is that what those mean? That's clever.

(Not the slightest bit of sarcasm in their voice. I pressed slightly and found they were genuinely unaware of price labels.)

Nah, this job I'm doing isn't my job. I tow people's cars for fun.

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While towing his car to a dealership, "So what do you do for a living?"

He was serious. He assumed I had another job because I didn't fit the Billy Bob persona he associated with tow truck drivers.

Ma'am, that's not how a library works.

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Library. Once I checked out several books to a woman and told her the return date. She looked at her friend, then back at me, and said, shocked, "You mean I have to bring the books BACK?"

At some point, just bring him a salad with sauce on it.

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I work at an Italian restaurant and this guy was looking at ordering a salad, and when I asked what dressing he wanted he kept going back to the pasta sauces and asking " Sugo, that would be good on it, wouldn't it! I'll get that" and I tried to explain " sir, those are for the pastas, you got the Mediterranean salad" and he responded " you're right; maybe carbonara (another sauce).. I don't get what he wasn't understanding. He seemed like a normal smart dude but he just couldn't comprehend the difference between the dressings and sauces

What is "real?"

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I used to work at a fine jewelry kiosk in a mall. Our jewelry included items like gold bracelets and necklaces bonded with Sterling silver, Sterling silver rings with cubic zirconia gems, gold engagement rings with diamond chips clustered together rather than one large diamond, etc. I had a lot of regulars, and this one woman would come in often and ask for every item she was interested in, "Is this real?" I explained what "bonded" means and how we don't sell diamond rings for $25, but that the rings were indeed certified Sterling silver with synthetic gems. I gave her information like this over and over again, day after day, and she would follow up every explanation with, "Okay, but...is it real?"

Old Wives' Tales People Still Believe For Some Reason

"Reddit user the_spring_goddess asked: 'What is an old wives tale that people still believe?'"

Close up of an owl tilting their head to side, looking bewildered
Photo by Josh Mills

The old wives' tales.

They are the stories of legend.

I think we all need a big DEEP Google dive though.

Where did they originate?

WHO ARE THE OLD WIVES!

You don't hear about them as much anymore.

It's like science and logic are suddenly a thing.

But they sure are a good way to keep your kids and their behavior in line.

Redditor the_spring_goddess wanted to discuss the tall tales we've all been fed through life, so they asked:

"What is an old wives tale that people still believe?"

"Wait an hour to swim after eating."

What a crock!

So many summer hours wasted.

I want revenge for that one.

Say Nothing

Giphy

"An undercover cop has to tell you he's a cop if you ask him."

LonelyMail5115

"Pretty much most advice when it comes to cops are old wives tales. I’m not even a cop but most of the advice you hear is pretty off."

I_AM_AN_A**HOLE_AMA

Say Something

"That you have to wait 24 hours to report someone missing."

Severe_Airport1426

"I really think this one is important and should be the top regardless. As it’s a piece of advice that needs to be relearned and the only way to do that is through awareness."

crappycurtains

"This used to be true. I think they changed it after some guy named Brandon went missing back in the '80s or '70s. You used to have to wait 24 hours if the missing person was an adult because they had 'a right to be missing' and then everyone realized that was stupid and stopped doing it."

AlbinoShavedGorilla

Body Temps

"That drinking ice cold water after eating oily foods will solidify the oil and permanently remain in your body. I informed my coworker that if your body temperature ever reached that point, you’d have bigger problems than weight gain."

chriseo22

"Oh, I have a cousin who 100% believed this. One of those guys who believed every early 2000s internet rumor and old wives tale. One night I chugged a big glass of ice water after dinner and he started freaking out and saying my guts were gonna harden."

"I sarcastically told him to drive me to the hospital if that happened. Obviously, nothing happened and the next morning I said something like 'Thanks for being on standby in case my guts filled with hardened oil.' He just walked off muttering under his breath."

apocalypticradish

Arms Down

"When I was pregnant, I was told by young and old alike that I should NOT raise my arms above my head or exert myself in such a manner because it could cause cord strangulation to my unborn sons and daughters."

Fatmouse84

10 Years Actually

Unimpressed Uh Huh GIF by Brooklyn Nine-Nine Giphy

"Chewing gum stays in your stomach for 7 years."

REDDIT

"I remember accidentally swallowing a piece of gum when I was a kid in like 1995 and just accepting my fate like welp, gonna have this in my stomach til high school I guess."

Gecko-911

I was so afraid to sallow my gum when I was young.

This tale is haunting.

High/Low

Hungry Debra Messing GIF by Will & Grace Giphy

"You can tell the sex of the baby by how you carry."

LeastFormal9366

"Pregnancy certainly wins awards for the most old wives tales. So much absolute BS was repeated to us by everyone we talked to."

IllIIIlIllIlIIlIllI

The Cursed

"If you’re a woman and you wear opal jewelry but opal is not your birthstone (October), you’ll never be able to have children, or will be widowed, or just generally have bad luck or something. You can counteract this by having a diamond in the same piece of jewelry as the opal, though."

"I have a nice opal ring that my parents gave me years ago, and I’ve had other women give me this 'advice' unprompted more than once when I’ve worn it. I have absolutely no idea where it started, but I’m pretty sure this little chunk of silicate rock has no concept of what month I was born in, let alone of how my reproductive organs work."

SmoreOfBabylon

Stay In

"Going outside with wet hair will make you get pneumonia. Or an earache. Or maybe arthritis. Depends on which old wife you listen to."

"Jokes on them - I haven't blow-dried my hair in decades and usually leave the house with wet hair in the morning. On winter mornings, the tips of my hair get frozen. No ear infections or pneumonia or arthritis yet."

worldbound0514

Dreams and Facts

"You never make anyone up in your dreams you've seen everyone in your dreams somewhere else before and never make anyone up entirely."

"How would you possibly prove that to be true? My partner adamantly believes this and tells me this 'fact' whenever I have a dream about someone I've never met before."

mattshonestreddit

"My late wife used to tell me that before she met me she would have dreams of standing at an alter on her wedding day but could never see the guy's face, no matter how hard she tried. After meeting me the face was filled in with mine. Don't know if it's true but one of those things I like thinking of every now and then when I miss her."

Darthdemented

Cracked

Getting Ready Episode 2 GIF by The Office Giphy

"Some people still believe cracking knuckles causes arthritis."

Choice-Grapefruit-44

"There's a doctor (Donald Unger) that cracked his knuckles a couple of times a day for 60 years, but only on one hand, just to prove it. Both hands remained exactly the same."

MacyTmcterry

I love my knuckles.

Do you have any tall tales to add to the list? Let us know in the comments below.

lottery tickets
Erik Mclean on Unsplash

A lot of workers daydream about some day winning the lottery and being able to say goodbye to their job.

Far too many workers are unhappy with their job duties, workplace dynamics or company culture.

But with a taste for luxuries like housing and food, they keep plugging away, year after year.

However not everyone feels that way about their job.

So what are these compelling careers?

Keep reading... Show less
Therapist talking during session
Photo by Mark Williams on Unsplash

Some people stand firmly stand behind their beliefs that everyone would benefit from therapy and that therapy is life-changing.

It's because of the totally life-changing truth bombs their therapist had dropped during their sessions.

Curious, Redditor anonymiss0018 asked:

"What is a little bombshell your therapist dropped in one of your sessions that completely changed your outlook?"

Communication Issues

"'If you don’t have these problems with any other person in your life, why do you think you’re the problematic person in this one?'"

- maggiebear

"I love this. I have a 'friend' who I always seem to run into misunderstandings with. Every time we had a conversation, it somehow turned into a debate even if it was me talking about my day. The conversations were never easy."

"I always evaluate myself first and take into consideration his critiques. He was very good at convincing me that I was contradicting myself or wasn't good at communicating my thoughts."

"I NEVER had this issue with ANYONE else in my life. I kept trying to figure out where the miscommunication was coming from. In the end, I just minimized contact and now I don't run into this issue."

- chobani_yo

"I read this quote somewhere once (and probably have it a bit wrong): 'It's a waste of time arguing with someone who is determined to misunderstand you.'"

- Reddit

Emotional Regulation

"'You can’t control your emotions, but you can control what you do with them.'"

"At the time, I was a young adult who had learned zero healthy emotional regulation skills (only suppression and shaming) growing up, so this blew my mind."

- lil_mermaid

Tough Relationships

"'It sounds to me like you are trying to convince yourself to stay with your girlfriend. I'm not so sure it should be so difficult.'"

"At the time he said this, I remember it was like he said, 'The earth is flat.' I thought he was crazy when he suggested relationships don't need to be difficult. But eventually, I started to realize I was trying to change myself to stay with this person rather than just being who I am."

"It took me three more months to finally break up with her but from that day on, I vowed to never again abandon myself just to be with someone I had convinced myself was better than me."

- metric88

High-Stress Situation

"I was at a high-stress time, and I asked her how people live like this."

"She replied, 'Oftentimes they have cardiac events.' She said it as an urging to care for myself as much as possible."

- KittenGr8r

The End of Alcohol

"I was struggling with my alcoholism, and we were discussing how I had been cutting back."

"She asked what I would consider success, with regard to my drinking."

"I said I wanted to get to a point where it wasn't interfering with my daily life. I wanted to just be able to have a glass of wine at holiday dinners or family gatherings."

"She simply asked me why. Why was it important for me to drink at those times?"

"It was as if she'd turned on a light. Alcohol had always been a key ingredient in every family function, for my entire life. When I smell bourbon, I think of my uncle. When I smell vermouth, I think of my dad. Alcohol ran through almost every happy childhood memory."

"But, even more than that, I was very afraid of the explanation I'd have to give when family and friends asked why I wasn't having a drink. I had tried to quit before but failed. What if I admitted my problem, only to fall off the wagon?"

"When she asked why I didn't want to completely quit, it was the first time I saw that last part of the big picture. I'd be willing to drink myself to death in order to avoid being scrutinized, or judged for possible future failures."

"That was the day I quit. I've been sober since May 6th, 2017. 2,407 days."

- sophies_wish

Acceptance vs. Enjoyment

"'Accepting something doesn’t mean you have to like it.'"

"That took away a lot of my inner conflicts about situations because I could accept a situation without expending energy internally fighting against the injustice of it."

- alibelloc

Emotionally Immature Parents

"You are not responsible for your parents' emotional wellbeing. They are independent adults who have been on this earth for many more years than you."

- SmokedPears

Not So Lazy

"'Why do you think you're lazy?' Then she listed off all the things she knows I'm doing for my family, my job, and my life."

"It kind of blew my mind when I struggled to come up with an example."

"She also described family dysfunction as water. Some families are messed up in a way that everyone can see the huge waves across the surface. Others are better at hiding it, but there's still a riptide that you can't see unless you're also in the water."

"It made me realize that trying to keep the surface from ever rippling doesn't erase what is happening underneath."

- flybyknight665

The Harm in People-Pleasing

"'Why do you make people more comfortable when you are uncomfortable?' when talking about people pleasing and fawning."

- ERsandwich

Agree to Disagree

"'Stop trying to get everyone to agree. When you need everyone to agree, the least agreeable person has all the power.'"

This really changed my outlook on planning family events."

- freef

Grieve and Start Anew

"For context, I had a major TBI (traumatic brain injury), seizures, strokes, and all around not a fun brain time when I was 28."

"They said, 'You have to grieve the loss of yourself.'"

"Most people wanted me to go back to how I was. The f**ked up truth is that part of my brain is dead. The person everyone (including myself) knew died. I needed to grieve the loss of myself."

- squeaktoy_la

Multifaceted Identity

"They told me that my job and career is just a way to make money; it's not my life or identity. That took a lot of pressure off me."

- unfairpegasus

Breaking the Cycle

"They validated me."

"'You always talk about not wanting to do to your daughters what your mom did to you. You worry about it so much in every interaction you have ever had with them."

"But your children are 19 and 21 now. They are happy and healthy and they trust you because you’ve never abused them in any way. So I just want to validate for you that you really have broken that cycle of violence."

"You did that. And you should be proud of it. I’m proud of you for it.'"

- puppsmcgee74

The Grieving Process

"I was constantly bringing up how I felt like a completely different person after my mom died... like there was a marked difference between before and after her death."

"But once, she was asking about my hobbies, I got really into describing all the things I loved to do or at least used to do before I got into a deep depression."

"She was like, 'Wow, you seem very passionate.'"

"And I just sat there like, 'Well, I mean, I can't change what I like to do, they're still fun to do.'"

"And it's like she knew when to take a step back, because it was like, wow, I may be super depressed about my mom passing, but I'm still me. I'm still my passions and those don't go away."

"I don't know, maybe it only makes sense to be, but it really started getting me back on track."

- Hannibal680

Sharing the Load

"I've never really had friends. I've had colleagues and classmates and housemates and people who have hung out with me, but I never really felt close to any of them."

"And I did that thing you see on here sometimes; I stopped reaching out to see if I would be reached out to, and I wasn't, which I took as confirmation that they didn't really want me around, or at the very least, that they wouldn't mind my absence."

"I was talking to my therapist about people I'd been close to in college, and she told me to pick one and talk about him. So I did. After I shared some basic stuff like his name and his major etc., and a couple of anecdotes, she asked me what else I knew about him."

"And I couldn't answer. It wasn't really a broadly applicable bombshell, but she said, 'What else?' and I started crying because I realized that for as simple as the question was, my inability to answer spoke volumes."

"I've never had good friends because I've never been a good friend. I'm withdrawn and reserved and I always made others do the work to drag me out, without ever extending my own friendship in a meaningful way in return. If I wanted to have meaningful relationships with other people, I would have to build them."

"I'm still working on this, but I'm trying to make more offers and extend more friendliness to others in my daily life."

- Backupusername

The discoveries in this thread were incredibly touching and profound; it's no wonder these were lasting concepts for these Redditors.

It's important to keep ourselves open to inspiration and insights from others, as we have no idea how their experiences could help us, or how we could help them.

Aerial view of a church in a small town
Sander Weeteling/Unsplash

There's something comforting about living in a small town.

It's characterized by close communities where neighbors know each other by name and there is an abundance of kindness extended to others.

Gift-giving is a commonality, as is the sharing of recipes, and people going out of their way to help each other in a time of need.

The pace of living in small towns is also a striking contradiction to city life, where crowds of people go about their busy lives without much interaction.

Curious to hear more examples of what small town living is like, Redditor official_biz asked:

"What's the most 'small town' thing you've witnessed?"

These are positive examples of a tight-knit community.

Live Updates

"We have a village Facebook page. Every time the ice cream man drives into the village, the entire page goes ballistic. People send live updates of where the van is and which direction he's heading. The ice cream man has started accepting DMs so he knows which streets to go down."

– PyrrhuraMolinae

Brush With The Law

"I’m from a town of less than 2,000 people. When I worked at the grocery store there people would often drop off stuff for my family members because they didn’t want to drive all the way down to our house. I no longer live there but recently got a call from my daughter. She had been stopped for speeding and handed over her license and insurance which happens to be in my mother’s name. The officer goes 'Hey, you’re Donnie’s granddaughter! I ain’t gonna write you a ticket but I’m telling Donnie when I see him tomorrow cause we’re going fishing.' She replied 'I think I’d rather have the ticket.'”

- Reddit

Roadside Catchup

"The traffic on the 'main street' of my town is so sparse, two drivers going opposite directions can stop and talk to each other for a few minutes without causing any problem."

– anon

When things go wrong, people take notice without incident.

Bank Robbery

"A guy robbed a bank and everyone knew immediately who he was and the teller got mad at him."

– AlexRyang

"A local bank was robbed and one of the tellers told the police to bring her a yearbook from about ten years earlier and she would be able to point the robber out. He had been in the grade before hers in school."

– Strict_Condition_632

Wise Woman

"When I worked at the bank in town there was an older lady that had worked there through 5 mergers."

"She knew everyone, there was a young guy yelling at me one day. She walked out of the back and he immediately quieted. She went off about telling his grandmother that he was treating young women like sh*t. She also said that if he didn’t straighten up not one girl in town would ever marry him she would make sure of it."

– ilurvekittens

Intoxicated Local

"Town drunk was paralyzed and used a motorized wheelchair to get around. I was driving home one Saturday night and said town drunk was passed out in his wheelchair doing circles almost directly in the town square. Had to call his brother who came and picked him up on a rollback truck. Strapped him down and drove off into the cold dark night."

– DoodooExplosion

Grazing Over To The Bar

"In my former small town, there was an older guy who'd lost his license after getting a few DUIs. Every day, he would ride his John Deere lawnmower to the corner bar around 3PM and sit around watching TV and sipping his beer well into the night. Then he'd head the couple miles back home on his mower. He even had a little canvass shell he put on when it rained or got too cold."

– brown_pleated_slacks

It's not surprising how small town people behave differently than those who are from metropolitan areas.

Welcoming Committee

"I lived in a small town. When I moved there, people would ask, 'Whose house did you buy?'"

–MoonieNine

"Move to a small town. 30 years later, you are still the new guy."

– impiousdrifter

"I lived in a small town for most of my childhood but I wasn't "from there" because my grandparents weren't from there."

– raisinghellwithtrees

"Worked with an older guy, relative of the owner of the business, he was 73. I asked him if he was a local, he said 'no his parents moved here when he was two.'"

– realneil

A Busy Day

"Lived in a town of about 5,000: A woman walked into the DMV on a Friday, saw that there were 3 people ahead of her and left to come back another time when they weren't so busy."

– KenmoreToast

Who Let The Dogs Out?

"My dogs got out while i was working. the police called my niece's elementary school (she was a 5th grader) to get her to round them up and take them back home."

– mediocrelpn

"There was a small kennel behind the police station for runaways. They called us saying they had our dog, and moments later our dog showed up home. He broke out of jail."

– Worried_Place_917

While life in a small town sounds appealing, I don't know if I can ever live in one.

I'm so used to life in big cities, I think it would be quite unnerving to adjust in a neighborhood where everyone literally knows your business.

I would be paranoid.

And I'm sure the same could be said of life in the big city.

Would you consider making the switch to life in a different setting?