Mental Health Professionals Reveal The Saddest Cases Of Childhood Trauma They've Treated
Trauma - some of it can't be fixed, and the people on the front lines of therapy confront the worst of the worst. Brace yourself, these are some harrowing stories.
LetsArgueAboutNothin asked mental health professionals of Reddit: What is the saddest case of "wow this person really fucked up because of how they were treated during their childhood" you have ever come across?
Submissions have been edited for clarity, context, and profanity.
Crappy.
One of my first cases when I first started in the mental health field and I'll never forget. I was providing therapy to a young girl who was pooping on herself after holding it in for as long as she could. Mom originally thought it was some kind of anxiety or fear of the toilet but after a couple more sessions I found out that the girl was being abused by her step father... it was heartbreaking to find that out and a hell of an introduction to the field.
Edit: Not sure if this is ok to do here but as a way to help people that don't have access to mental health services I started providing free mental health advice/ answering psychology related questions a few months ago through the form of social media and videos. If anyone is in need of assistance feel free to inbox me and I will provide you with my information. Thank you!
He is in jail for a long time, the investigation discovered several other things that sealed the deal for him. He won't be bothering the family for a good long while.
Money is not love.
Looked after a 14 year old, she was in hospital for her 15th birthday. Multiple suicide attempts (I'm talking 20+). On her birthday she wanted to call her mum, I let her but had to listen in (standard procedure). Her mum didn't say happy birthday but asked what she wanted, telling her she'd buy anything she wanted. Daughter said she just wanted to see her. Mum said she couldn't do that but she'd send presents. This girl was the daughter of two 'successful,' very wealthy lawyers. All she wanted was to see/spend time with them but they thought they could just throw money at her until she was 'better.' Money can't buy happiness. It's been a few years now and I wouldn't be surprised if she's had a completed attempt by now.
It's so sad how resigned your last sentence is.
There's this twisted thing.
I worked in corrections and on Sundays there would be coffee with breakfast. One of my female inmates always vomited and basically it turned out that as a teen her dad would assault her then buy her coffee to make himself feel less guilty about it. The sight or smell of coffee made her projectile vomit even a decade later.
What kind of sh*tty gesture is that ? How is coffee supposed to make any of this better ?
This is called "love bombing." The abuser gives gifts or attention to their victim as a way to alleviate their guilt about the abusive episode. We were poor, so my dad got me ceramic cat figures from the dollar store the day after he abused me. It gave me quite a bit of satisfaction to smash them as an adult.
When you've simply had enough.
Had a kid show up in my office saying he had not eaten all day. He missed his bus and just seemed to not want to leave. I call home and mom was not answering. The parents were divorced, so I called Dad. It was about 8:00 PM by this point. Dad answers and is obviously drunk off of his @ss at a bar (I heard the noise and music). I explain the situation and the dad says he will get someone to drive him to come pick him up. He never showed up.
About 10:00pm on a Tuesday or some sh*t now, so I call the police and they assist. Learned that the mother had overdosed on heroin and was found dead in the house. The father never showed up, and I was told he never tried to be a part of the kids life.
This kid had some terrible facial disfiguration from birth due to the mother using drugs and drinking during pregnancy. I have no idea how the kid was never removed from custody. I spent a lot of time with him because he didn't like people looking at him throughout the school day. I didn't give a f*ck about his grades, I just wanted him to enjoy something in life. We would watch old WWF clips because he loved wrestling.
He's dead now. Killed himself.
I switched careers after I heard that. F*cked me up. I tried to help.
Edit: thanks y'all.. I hate thinking about it sometimes, but I love thinking about some stupid little moments with em.
You tried and he probably remembered you for that. It's not your fault that he was in that situation or that no one else did their job to get him out. Something that you have to remember is that you can't control anything beyond the classroom, you gave him something safe and good while he was with you that's what matters.
"Fun time cuddles."
Working in group care, I had a client whose parents would sell her body, from to 'regular' travellers through town in exchange for drugs and money. Her family and extended family would tell her these people were friends and needed 'fun time cuddles' and that she was the best daughter that anyone could have because she was special for doing this.
When I was working with her in her teens she didn't trust anyone that ever gave her compliments, and would often have panic attacks when people said she did a good job at something or was skilled at something. Was the saddest fallout of abuse I think I've ever seen. She had several suicide attempts and a lot selfharm.
Last I heard (years ago), she's doing a lot better now after finding a good match for a therapist. I sincerely hope her family never sees the light of day again, and that some bad things happen to them in prison.
I
When one of my best pals was little, his parents used to inject him with heroin and crack cocaine... He said his social workers think it was because they wanted to test the drugs to be sure it wouldn't kill them before they used. He can't even see needles now almost 20 years later because they upset him so much and it crushes me as a friend.
That being said? He's now the most proud and protective father I've ever met. He'd do anything for that little girl of his and is one of the most loving parents I've ever seen. It's really amazing to see all the good that he's brought into the world as a person when dealing with so much f*cking pain.
Humans are depraved creatures.
While doing my psych clinical's over 20 years ago, we had this poor patient that was so abused as child. This took place in the 70s. Her father had a casket at his house. I can't remember if he worked at a funeral home or how he ended up with a casket. He drilled a hole just big enough so a straw could go through it. He would put his daughter in there and close the lid and gave her a straw to put through the hole so she can breath through the straw. He left her in there for extended of time. The poor girl was destroyed. As the psychotherapist was telling our group the story, our group were in tears. How can someone be this f*cked up to do this to their own child. The poor girl is so messed up and cannot live a normal life due to all the trauma this has caused her.
Edit: Many asked how she was destroyed. This abuse took place over her childhood till adulthood. In the 70's, child abuse was overlooked and often not believed by the child. Who would believe that a person would have a casket in their home. She was placed in a lock down facility and as students, we never had her as a patient. The psychotherapist explained that she did not meet her milestones and acted as if she was in the wild in away. She was probably oxygen deprived that also affected her brain. The poor girl basically grew up throughout the years being put in that dark airtight casket with a straw to breath through. It was so long ago and cannot remember the details how she turned out other than she is in this locked facility and has trigger points that sets her off. Our clinical group was crying all day after hearing this case. This broke me and realized that I cannot ever be a psych nurse. I am sure she suffered other abuse. Most of the patients in the psych facility were from an abusive parents. The next population was drugs, alcohol and chemical imbalance. To be honest, I felt in my own mechanism, I shut down after hearing the casket and straw bit. I could not handle it and felt sick all day.
Yeah this would mess me up too.
I worked at a psychiatric hospital for guys who had successfully argued Not Guilty for Reasons of Insanity pleas. One guy had murdered his neighbor after they had some kind of normal neighbory dispute. He told me, in detail, how he grew up on a farm and his dad would kill one of his dogs in front of him every time he acted out as a child.
The state psych hospitals are the worst of the worst. We keep shrinking the size and displacing people, pretty much anyone crazy enough to warrant a bed will have a backstory that gives you nightmares.
Inescapable pain
I'm a security guard on a psych unit. I once had a patient refuse her medicine, which is a fairly common occurrence. Normally, that's fine. The doctor will convince them to take their meds the next day. However, this girl was extremely psychotic. In some cases, we have to hold patients down for a shot. As soon as we walked in the room, this girl started screaming "Daddy please don't! I promise I'll stop! No! I'll be good!" She got the shot and just curled up and started bawling. This was the saddest forced shot we've ever had to give and all of us left the room completely silent.
Companies That Shamelessly Make Terrible Products
Reddit user ricinonthecake asked: 'what companies shamelessly make sh*t products, year after year?'
Be it for clothes, household appliances, or food, sometimes you know you can be one hundred percent confident with certain brands or companies when shopping that you will be getting a quality product.
Unfortunately, this goes both ways.
Some companies have a reputation for exclusively selling and manufacturing low-quality products.
One would think that these companies might reflect on poor sales and bad customer feedback, and attempt to improve their brand with each passing year.
Unfortunately, even if they still get items on the shelf, reviews on Amazon and elsewhere still seem to remain at two stars or less.
"What companies shamelessly make sh*t products, year after year?"
False Advertising
"Holiday gift basket companies."
"I once felt obliged to buy one from a lady I worked with and it cost around fifty dollars."
"She had a brochure with various baskets and I chose one that was assorted candies and had a decorative wooden rocking horse."
"When it arrived it was just a bag of candy that I could have paid 35 cents for at a gas station."- Artai55a
30 rock gift basket GIFGiphySave A Few Cents For Inferior Quality
"It’s a throwback, but rose art for sure."
"They just decided their destiny was to sit on the shelf next to Crayola and get purchased by folks who are balling on a budget or cheap."
"No goals for product improvement at all."
"Just 'hey, wanna save three bucks?'"- Lucetti
Improvements Unlikely In This Digital Age
"Any printer manufacturer."- gbeegz
"HP printers."
"I have a $600 fancy laser HP printer we got six or seven years ago, and they have succeeded in updating the software to the point that nothing works anymore."
"I used to be able to print over Wi-Fi easily, scan over Wi-Fi, etc and now none of it works."
"I haven't changed any of my network hardware, things are hardwired."
"Also, I used to be able to use aftermarket ink cartridges and the printer has started giving me sh*t about it."
"I really like HP's computers, but their printers are a bunch of bullsh*t."
"Oh and their auto-update software won't go away even though I keep disabling/ removing it, and it installs software updates that breaks the current functions."- Bazirker
It's The Customer Service You Pay For...
"Oracle."
"Products intentionally sh*tty so they can make most of their money selling consulting just to make it, sort of, work."- s-starr
One Reason Sports Should Always Be Played Outside
"EA sports titles."- Stitches_Ito
Even Carrie Bradshaw Doesn't Like Shoe Shopping THAT Much...
"Doc Martens."
"My old pair from 20 years ago are still going strong, any new pair I get craps out after a year."- korar67
Doc Martens Shoes GIF by SORANGiphyScreaming For Ice Cream... And Not In A Good Way...
"Breyers and their 'Frozen Dairy Dessert' nonsense."
"Before 2006, Breyers ice cream was really good!"
"I loved their coffee ice cream!"
"And then they changed their formula and made the mess they have now to the point that they can't even legally call it ice cream anymore."
"Does anyone remember those old Breyers commercials where the kid tries to read the ingredients on an inferior product and struggles to pronounce things like 'mono & diglycerides' and then easily reads Breyers ingredients as 'milk, sugar, and cream?'"
"What a joke."
"Unilever loves to buy brands people trust for quality products and use that trusted brand name to get people to buy lower quality for higher prices."
"It seriously has the same consistency as Cool Whip now."
"And Unilever has the audacity to say that this is what customers asked for!"- akittyafterus
Who Exactly Is His Audience?
"If lockpickinglawyer is anything to go on its lock-companies."- knatten555
Literally Selling Sh*t...
"Home Depot has been selling manure since its founding in 1978."
"In fact, a quick search of the website found they proudly sell over 178 manure products."- atomicscateboard
The Original "Catfishers"...
"Mad Catz got away with murder for years."- Einar_47
Apple Is Listening...
"Samsung appliances."
"F*CK YOUR FIRMWARE UPDATE ON THE FRIDGE!"
"Also those plastic trays keep breaking and are sh*t quality."
"My 1987 Maytag is still cranking the coldest brews on earth and hasn't been serviced ever in its life and sits in a dark room in my basement since he was demoted from the kitchen for being out of fashion by my wife."- zendor666
Customers Weren't Looking For An Authentic "Frontier" Experience...
"Frontier Airlines."
"Sh*t experience, customer service, quality, reliability, comfort, convenience and fees."- Micklikesmonkeys
There are those who always like to give second chances whenever possible.
When it comes to spending a little more money for a more reliable product, however, customers should rightfully be one and done.
The paranormal is among us at all times.
The ghosts, the spirits, they "live" in their death.
Sometimes a coincidence or a phenomenon is something more.
Leftover essences have been seen and recorded.
Now not everybody is cool with every encounter.
I still have shivers depending on the mood.
But when will we all be on the same page and start living 'Beetlejuice?'
Day-OH!
That could help with the spookiness of it all.
Redditor AdonisBlackwood wanted everyone to share about the spooky things they've seen or experienced, so they asked:
"What paranormal activities have you witnessed?"
I hear things in my house.
At all hours.
Whispers. Clangs. Clacks.
And at night... there is a shadow.
Flying Foods
Chef Cooking GIFGiphy"A package of corn tortillas literally jumped off the shelf and onto the floor once at a large grocery store right in front of me. They did not slide nor did they fall. There was no one else around. I thought it was a sign to make enchiladas or something but it was also quite frightening."
_perl_
At Home
"Lights turning off/on. Items flying off of shelves/counters. One time when I was home at night by myself, I saw something move out of the corner of my eye. I looked over and the bottom of one half of my scarf that I had draped over the top of my bathroom door was suspended at a 20-degree angle, including the tassels in midair. At this point, so many things were happening in my apartment (including physical welts down my back) that I was terrified to be in it."
"I ended up getting dressed and going outside the building before I broke down crying and called my grandma to come to pick me up. At a different time, my friend and I were outside the building smoking when we heard what sounded like someone thrashing my apartment. I'm talking chairs being smashed into walls, shelves being tipped over. I was the only person living in the building at the time."
"We raced upstairs to catch whoever it was but not a single thing was moved in my apartment and all the other units were locked (I checked). I never saw a ghost, apparition, shadow, etc. When we first moved in, everyone hated coming into our building. They said it felt off. My ex and I never felt that way at first and thought everyone was exaggerating."
"By the time I moved, I wouldn't speak about ghosts or watch anything remotely paranormal in my apartment. Eventually, I watched the Paranormal Activities at a friend's and cannot describe the chill I felt. Similar things were happening in my own home. Haven't experienced anything like it since I moved."
ElectronicDiscoBeans
Louder & Louder
"Not sure if this is considered paranormal, but when I get fevers as a child, I would always, in my fugue and pain-infused state, hear a man counting in a very deep voice. He would count from 1 and up; as the numbers get larger, the voice gets louder and more intense."
"It started to get less frequent as I grew older and now I do not experience it anymore. I've brushed it aside as a recurring nightmare until only recently, I've learned that my sister would experience the exact same thing when she was younger as well. It's not the scariest thing, but it does send shivers down my spine trying to comprehend this."
Issualave
I Froze
"I work in a cemetery. One evening I stayed late to do some catch-up work. I was taking pictures of some granite samples to have on my phone and had already locked up. I was alone. As I was holding my phone, I heard the doorway to the basement swing open, slam shut, and heard footsteps go down the stairs. I froze."
"I thought for sure someone had come in. I called out to see if it was someone from maintenance. No reply. I got scared because if it wasn’t them someone had broken in. I stayed still for a bit and listened then called out again. Nothing. Finally, I got brave enough to look. No one was there. I peeked down in the basement, empty. All the doors were still locked."
DannyPantsgasm
Face to Face
The Shining Halloween GIF by This GIF Is HauntedGiphy"At least once every couple of years, I'll be walking around the apartment at night, when it's dark, but I can still see enough to get around, and I'll have some shadow/figure type thing suddenly come out of nowhere and get right up in my face, so close that I can feel like I'm breathing on it. It disappears immediately after."
coldshadow31
I am convinced that every home is haunted.
We mortals just have to adjust.
In the Stars
"One night me, my dad, and a friend of his were standing outside watching the stars."
"After a bit of watching, what appeared to be a shooting star made a sudden and sharp 90-degree turn and then kept going for about 15 seconds and then did an equally sharp and sudden 90-degree turn to disappear a few seconds later. We all saw the same thing, but none of us had a good explanation of what we saw."
JonaJonaL
Grandma
"My brother was on the phone once with his gf when she started saying that she could hear some old lady asking my brother for a glass of water. There was nobody around him so he ignored it but she kept on insisting. He hung up the phone and went to check on our grandma who was in her bedroom and found her dead. Fast forward a couple of years, around 11 pm, I was on the phone with a girl when I saw a guy on a bicycle go past (phone was by the windowsill. Same spot as my brother)."
"That's when I noticed she stopped talking and asked her if she was still there. She apologized as she thought I got into trouble. I said no and asked why she said that and she replied with someone was telling me to 'stop talking on the phone, it's late. Go to bed.' I was on my own, everybody in the house was already asleep."
"I asked her if it was an old lady and she said yes. Told her it was my grandma and that the same thing happened to my brother. She started talking about ghosts and stuff so I told her I'm hanging up and bolted into my room."
ghentres
The humanoid shadow figure
"One time I woke up in the middle of the night and I checked my phone to see the time, and then as I was about to lay down and close my eyes I checked in front of me and a huge tall humanoid shadow figure was standing there blocking the view of a broken wall clock and I just started panicking and it still was there after many seconds and eventually it just disappeared after I looked away from it for a second."
AppleIsTheBest124
In the Ravine
"My family's old house backed onto a pretty substantial, forested ravine. I slept on the ground-level floor, and my room was at the back of the house. On 4 separate occasions, over the span of 5 years, I saw a middle-aged man dressed in a flannel shirt, blue jeans, and a red hat walk through my room with a dog leash in his hand."
"He would briefly stop at the same spot every time, and look around, then keep walking towards the ravine. I should note that this was fairly new construction in a suburb of a small city, and all that had been there previously was a forest."
"I think he lost his dog in the ravine at some point, and he was there trying to find it."
mikeytruelove
Gettysburg
Whoopi Goldberg Comedy GIFGiphy"I saw a ghost sleeping in the same bed as my brother at a bed-n-breakfast in Gettysburg."
ccottonball
"Gettysburg has such an oppressive heavy feeling in the air. It's absolutely beautiful but it reminds me of the home I grew up in VA in the Bull Run Battlefield."
Chichi_lovesme
The ghosts of war are always in unrest.
Well, most ghosts in general are in unrest.
And they clearly visit often.
Everyone does stupid things, and it's not limited to when you're young either.
When I was 10, my best friend and I snuck out of her house in the middle of the night and hitchhiked to Tukery Hill for ice cream. I can't even count all the ways that could've gone wrong.
Eight years later, my friend and I drove his new car on the sheets of ice on our college campus, trying to see how fast we could go.
The tires skidded on the ice several times, and back then, we thought it was fun.
The stupidity spurred on by impulsivity doesn't ever truly go away.
Redditors can attest to that, as they are sharing what may be the stupidest things they've ever done.
It all started when Redditor WoF_IceWing asked:
"What's the stupidest thing you've ever done?"
Stranger Danger, Anyone?
"Maybe not the dumbest but I got into a random person's car without thinking. I was trying to catch the bus and the guy offered to give me a ride to the nearest bus stop. Got lucky that he was just trying to be a good Samaritan."
– yeetgodmcnecha**
"I did this once. It was a bright Sunday morning and pedestrian was walking briskly in the direction I was driving. Offered a lift. She got into the car and I realised what was happening when she asked me, "where do you want to go?""
""Umm, I can drop you off somewhere but we aren't going somewhere together.""
"Felt so stupid. But a pedestrian still got a lift to their place of business so I suppose it worked out!"
– NickyDeeM
"Oh god I did something like this. I stayed at the uni campus drinking with friends, and it got late. I live outside the city where public transport only works until certain hours and I missed the last bus. A dude in a car offered to take me closer to my town for the equivalent of 1 f**king dollar, and as soon as I got in the car, I noticed he f**king REEKED of tequila."
"He drove like a... a**hole the whole way, while picking up other people on a similar situation as mine. We were all scared as f**k. Then he dropped me at an intersection where I could walk to my house, and that was it. No idea if they all made it to their houses."
– kourier6
Cheater, Cheater
"Stayed with an ex after she cheated, just leave folks there's no fixing that sh*t."
"Edit: I'm legitimately depressed that so many of you related to this, hope things have gotten better!"
– Masonaut9
"Second this. He just went on to cheat with a different girl a few months later. When a person shows you who they are the first time, believe them."
– MeasurementFluid994
"Yep, same here, bud. Once a cheater, always a cheater. She was my first true love, and I was blinded by that. She told me and I still took a train and a bus in a blizzard 6 hours to see her. One of the most painful decisions I ever made. Then in my next serious relationship, it happened again, but she had the decency to break up with me because she wanted to keep f**king the guy she cheated on me with."
– Sambizzle17
Death Traps
"Drove my motorcycle down the road at 110 MPH while I was drunk because the girl on the back wanted me to go faster. I was much, MUCH younger than I am now, but it still makes me queasy when I think what could have happened that day. Very, very stupid."
– pliving1969
"I was once one of those girls on the back of the bike. Driving drunk through the Colorado mountains at night, drunk and going fast. That was 15 years ago now. One of the most stupid things I've ever done."
– karebear111
Inventors
"As a 10-year-old, tried to make a homemade grenade, added in airsoft bebes for shrapnel. Thing ended up blowing up in my hand, luckily I didn't have any major injuries"
– RED54115
"I was 8, wanted to make a flaming watering can(?), filled it up 50/50 gasoline water mix, went to garden to water some plants… well emergency response was very fast."
– -2fa
"I had a similar experience as a kid, filled up a bottle of gas from a lighter, stupid little me hand my hand at the opening as I was lighting it so burned my hand quite painfully. I just wanted to make a rocket."
– Pedropie420
"I made a bomb from tightly wrapped gunpowder and a waterproof fuse. I gave it to a friend who took it to high school. I have no idea why we thought that was a good idea. Fortunately, only my parents found out so there were no long-term repercussions."
– fsamuels3
Let's Climb
"Friends and I, super drunk (ya, that's a shock) decided to scale a greenhouse... in the middle of thunderstorm then took turns holding the lightning rod (kinda super low probability russian roulette). The most dangerous part wasn't the above though. It was the getting down from the 3 story high building while it was pouring rain and still slick."
"Honestly surprised we escaped with only some scrapes."
– DiscoInfernus
Quite An Expense
"I bought a house in an attempt to save a failing relationship. The relationship still failed and I ended up with a house (by myself) that I could barely afford payments on and could not afford maintenance."
"Ended up short-selling it. Glad it is over...that includes the house as well."
– freezingprocess
What A Surprise
"I put my hand on a stove once to see if it was hot. It was."
– canuckbuck2020
"My dad did that when he was little. He did it again with the other hand when he was a little older."
– Jungleman6
Curiosity Sounded The Alarm
"I pulled a fire alarm in a motel when I was 5 because I wanted to know what would happen. My parents panicked, whole fire department showed up, I got scolded by the fire chief."
– TheGamingMackV
"Curious about a red button. So I pushed it. It was the emergency stop for an escalator. People stumbled. No one hurt. My dad standing next to me saw people stumbling, looked at me, realized what happened, and said “Let’s go.”"
– King_Ralph1
Ouch!
"I broke my arm playing high school football. I then cut the cast with hedge clippers 2 weeks early to play a pickup football game with friends. I obviously broke it again, much worse. I now have a metal plate and 16 screws in my arm."
– aineperson578
Electrocution Avoided
"A piece of toast broke off inside my toaster and I dug it out with a metal fork. It wasn't until years later I realized how stupid that was."
– Wutchu_fitna_fuc_wit
"I did that. Tripped the circuit breaker for the whole house lol. Very lucky that breaker tripped instead of me, the plastic handle probably helped."
– Quarkly95
"This sounds fake I promise it’s true."
"When I was a kid I used to stick a butter knife in the toaster and poke at (what I think was) the coils because I thought it was cool how it sparked. Wasn’t until years later that I learned NOT to f**kin do that. I don’t know how I never got electrocuted."
– International_Net693
I Did It To Myself
"Gave myself a concussion.I pulled as hard as I could on a bungee cord that I was using to tie down some stuff on my truck,cord broke het my face with metal end and my fist... couldn't see straight for over a week."
– Scrapalicious
Luck Of The Groom
"I got drunk while rafting for my bachelor party and jumped off a cliff. Well, more of a really steep hill of dirt, but it was a good 75 feet tall."
"I survived unscathed, but the guys that tried to stop me apparently thought if my uncoordinated self could do it, anyone could."
"So, one of my guests broke a toe and one of my groomsmen cracked his back. He ended up standing in a back brace, but other than that he was fine."
– graveybrains
Yikes!
Like I said, we all do stupid things!
Customer service jobs are not for the faint of heart.
Dealing with people at their angriest and rudest does not breed a positive work environment.
Customer service can be a downright toxic job.
And if it's not the customers setting your spirit on fire, it's the companies themselves.
Some companies seem to revel in creating discontent.
That's why these types of jobs have such high turnover.
Redditor Psychological-Name15 wanted the customer service reps out there to give us some truths, so they asked:
"Customer service workers of Reddit, what secret can you reveal from your former company?"
I want to know about the inner workings of Comcast!!
I loathe them!
Oh Dear
Jennifer Lopez Smh GIF by American IdolGiphyI used to work in tech support for Citi Bank. The people working there are not intelligent. My favorite interaction went like this..."
"Banker - How do I type the upside down I?"
"Me - Ma'am, that's an exclamation point."
slappy_mcslapenstein
The Crappy People
"In every CS job I’ve ever had: we will bend over backward to help a nice person. We will expedite any complaint, give maximum compensation, and harass other areas of the business for you."
"We will do the absolute bare minimum to help a shi**y person and if you’re really bad, we will do everything in our power to make sure you get nothing but what you’re legally entitled to and it will be a process to get that."
11catsinahumansuit
"I don’t work in CS but 100% the same for us in IT a nice person will get new stuff while a shi**y person will get questionable secondhand crap that will take 12 months to fix! I will make sure that you wait as long as humanely possible to have anything fixed!"
Sharp-Demand-6614
Go to Holiday Inn
"If you ask for a supervisor calling Marriott you will just get another person who is not a supervisor, but say they are."
cryptnificent
"Yep. I've seen this done numerous times across multiple industries. Usually, it only involves an actual sup if it's a genuine problem or if they want to make a point."
"The last job I had was in towing junk cars. Two of the inside buyers, one male, and one female, would bounce that sup card around constantly. Idk how no one ever put it together. We'd get repeat callers and repeat sellers so I don't know."
ItsBobFromLumbridge
Heartless
"Worked at a contracted call center for Centrelink. The manager told us to deny as many emergency payments as possible and they would back us no matter what. They were actively working towards a culture that despised the callers and churned staff to get heartless right-wingers who hated the poor."
Rizza1122
"I feel ya. My best mate is a quadriplegic. Centrelink denied his disability pension because he wasn’t disabled enough."
Less-Storage
Go to Home Depot
You Are Dumb Patrick Star GIF by SpongeBob SquarePantsGiphy"I worked at Lowes. I didn't know anything about anything in the electrical department yet that's where they put me without any training."
Eattherich187
Not training people is not just a Lowes thing.
There are too many unqualified people doing too many things.
Switcharoo
Drag Race What GIF by TAZOGiphy"Can confirm it's an unwritten policy for deli departments in Coles Supermarkets to change the written expiry dates on their tickets so they can sell out-of-code products at full price."
A Little Sunshine
"I worked at a call center for the billing department of a major internet and cable service provider. We were authorized to give up to $90 credit per customer on their bill but only as a last resort. Always remember to be nice to all customer service workers. You never know just how much they can help with a friendly attitude."
Axel_Dunce
"Former call center employee here. Highly accurate. Use your manners, and well fix your issue. Anything else, just makes us want to take longer, and you won't get a credit. Just because we are authorized, doesn't mean you'll get the credit for being an a**hat. haha. I've been verbally abused a few times for asking them not to swear at me. Lol."
Ok-Ad-7247
LELU
"I worked for a major telco company for many years in something called a ‘LELU’ which stands for Law Enforcement Liaison Unit. This 'unit' is pretty self-explanatory, but it essentially is a team who worked directly with the police/FEDS to monitor people's information for things such as obtaining communications history of call logs, SMS loss, etc."
"However, most importantly, the software we used, we as agents could directly see all your SMS texts, including MMS and their explicit imagery of whatever you were sending. This would include sexting, naked images, family photos, and everything. There were instances where people abused this position by stalking or 'monitoring' their SO’s comings and going’s."
MidniteMischief
Cookies!!
"I worked at a cafe chain called 'The Cookie Man,' 95% of their cookies arrived in cardboard boxes layered with bubble wrap. The last 5% arrived as pre-made dough that we would bake on-site to make the place smell like fresh cookies."
"I also worked at a cupcake shop. It's literally just packet mix that you add eggs and oil to before baking/piping pre-made icing onto. Don't waste your money on these places, 90% of these chain shops are the same and most are severely underpaying their workers (this is for Australia btw). Just purchase some packet mix from the supermarket and call it a day."
Frequent-Selection91
Look in the Back
"I was a Store Manager for a very large grocery chain and I can tell you that 95% of the time when customers complain to the manager, we may be professional and show empathy, and even resolve the problem."
"But then we usually just make fun of or talk crap about the person who complained to the other employees. And when a customer is really rude when we go 'look in the back' for something, we legit just stand around and talk to other employees, and make zero effort to look for the item."
A_Womans_Thoughts
From the Box
Kaitlin Olson Brunch GIF by The MickGiphy"I once worked at 'the area's premiere day spa'; the mimosas were made with Sunny D and not real orange juice, and the wines came out of a box."
SailorVenus23
Sunny D and champagne?!?!
What in the name of Lucifer?
Who does that?!
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