People Reveal Their Worst 'This Isn't What I Ordered' Dining Experiences

People Reveal Their Worst 'This Isn't What I Ordered' Dining Experiences
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You go to restaurants to be served, catered to, and taken care of. That's the main reason we all go out, right? Certainly not an inherent laziness or a non-desire to cook. No, that couldn't be it. Sometimes, since we're paying for our food, it creates a false sense of entitlement if everything isn't exactly perfect. As evidenced by the stories below, sometimes it's well-deserved.


Reddit user, u/intro_set3, wanted to hear the horrendous and the horrible when they asked:

What's your "I didn't know someone could mess up my order so bad." dining experience?

Grape Leaf Melt?

I can't think of a time that my order was screwed up but my mom's was.

She ordered grape leaves, and grilled cheese. Two separate things. Instead, they cooked the grape leaves (stuffed with rice and olive oil) inside of the grilled cheese sandwich... guess it became a melt.

She said it was horrible.

sweatycat

A Bad Day Made Even Worse With Missing Meat

Giphy

McDonalds by the C gates in O'Hare airport.

Just got off a long flight from Europe, had a short connection that was made even tighter by the fact that my bag took forever to arrive at customs, and the people mover was down so I had to wait in a mile long line to get a goddamn bus from T5 to T1. I had little time to spare and was starving, so I ordered a double quarter pounder meal, no mustard.

Somehow, someone heard this as double quarter pounder, no meat. So I was given a bread, ketchup, mustard, onion and cheese sandwich. If I wanted a quarter pounder without meat, WHY would I order a double quarter pounder and pay more for it?

I did not have time for them to correct it as my flight was about to start boarding and they were running slow, it took them 10 minutes to make this fancy grilled cheese sandwich so I got a refund instead.

t-poke

A 3-Step Delivery

This was via Uber and honestly I don't blame the poor girl who had to drive it out, three times.

First time she just brought rice, forgot the curry.

Second time she brought it, it was perfect - I think. She dropped it and splashed it across my driveway.

Third time was a charm and came with a free drink 👍

overcloseness

A Joke We Weren't In On

Buffet in Vegas. Waiter takes our drink order, milk for me, oj for the gf and water for the both of us. We get a plate of food and come back to a coke and Sprite. Not really concerned we ask for water and carry on. He brings two grapefruit juices. At this point I am thinking we are on camera and my girlfriend is just trying not to laugh. I asked he waiter if I could have a Milk again, and an oj for my girlfriend.

He smiles, says no problem, milk and oj. He comes back with two chocolate milks and winks at me. I am full out laughing with my girlfriend at this point and we have completely given up on getting what we asked for. I am not sure if he didn't speak English in the slightest, if he was on drugs or if he was just playing a joke on us but he got a decent tip for getting everything wrong. Quite possibly the best meal of the trip

Turtle_Universe

Water =/= Popcorn

Not sure if it qualifies as "dining" but at a movie theater I ordered "two bottles of water"

The person working the concession stand nods and then proceeds to make me a giant bucket of popcorn. At first I thought maybe you just had to move the popcorn around so it didn't burn or something because heat lamps idk I thought maybe he did it because my order was so simple and it would take very little time just to give it a quick toss.

But no, he fills up a giant bucket of popcorn and sets it on the counter and tells me how much it is. Anyway I'm grateful that it isn't too difficult to empty an untouched bucket of popcorn back into the popper

I don't even remember how the movie was, I was so focused on trying to decide if "bottle" rhymes with "popcorn"

AdmiralKomodo

How Can You Even Call Yourself That?

McDonalds. Got an Egg McMuffin with... get this... no f-ing egg on it.

A Neg McMuffin.

TheDevilIsBlue

Doesn't Matter How Bad It Is, You Still Gotta Pay

Place called Eddie Rockets. Myself and my grandmother had just come out of the cinema and went to get some food. We waited 2 hours until we realised that our food wasn't coming, when I told the waitress that the food arrived about two minutes later, literally raw to the point that neither of us ate it for fear of getting sick.

Then they made us pay for it. I was young at the time and my nan is too nice to contest things like that, but lemme tell you, I'd be tempted to call Bord Bia, that place makes people sick like every time they eat there, something's gotta be up

AlertedCoyote

That's...Huh?

I ordered a double cheeseburger at a roadside diner and the woman gave me a cheeseburger with one piece of meat. I told her the order was wrong and she pointed at the menu on the wall.

"It's not a double cheeseburger. It's a double CHEESE burger."

"Huh?"

"One piece of meat and two pieces of cheese."

sigh

Really?

Winstonian24

You're Missing A KEY Ingredient

Ordered a mayo chicken and they forgot the chicken.

Was just a mayo lettuce bun

Basketguard

Who Hasn't Cried Over Food, Right?

My boyfriend lives about an hour away from me, so I'll drive to his place and visit on the weekends. He and I discovered a pizza-gyro place that closes at 3 am.

I'd gotten to his house at about 9 one night, and we hung out with his roommates for about an hour. We decided to order some food (because who DOESN'T love gyros???) I forget what he ordered but I ordered a normal gyro - lamb, onion, lettuce, tomato, and tzatziki sauce. After an hour and a half of waiting, I thought it was odd (estimated time WASN'T an hour) but no biggie, it is delivery after all.

After three hours, I was unhappy to say the least. SO, boyfriend calls and they hem and haw and they said the delivery guy was new to the area. OK, I can be patient (even though the restaurant isn't even too far from the house). We wait another hour.

At this point, I'm getting pretty hangry. All I wanted after a long day of school & work was my late night dinner!!!! We call again & they say the guy will be there soon.

Finally the guy shows up. We thank him, he apologizes, hey it happens...

We open his food. It's cold but ok we can microwave it I guess. I open mine.

Lamb, onions, tomatoes, lettuce (okay, all right so far...), black olives, feta cheese, banana peppers & tzatziki. Any other time I honestly would have just scraped off the stuff I don't like.

HOWEVER.

  1. I was just so hungry
  2. I HATE olives so much (and banana peppers to a lesser extent)
  3. IT'S NOW THREE IN THE MORNING

so I just start bawling.

My sweet, sweet boyfriend scrapes off the unwanted toppings from my sick, sick gyro as I quietly sob about my 'ruined' dinner. (I realize it wasn't ruined but you know)

Honestly it's still kind of embarrassing because I'm the kind of person who would rather eat the wrong order than say anything to the waiter but I think waiting for several hours for my dinner, just for it to include one of my least favorite food items made me lose it.

I tried calling just to let them know that the order was messed up (not that they would be able to fix it) but they were now closed... as we had to wait, like, a total of 5 hours for our food... Never called them again to complain OR order food. However they closed less than a month later so

lasyers

A Boba Place Minus The Boba

Yesterday i ordered boba. Lady messed up on my first order, tried to blame me. Then when they made my order again they messed up and i had to point out it was missing the tapioca pearls.

She then replied that they ran out and just stared at me. Mind you, i paid extra for the pearls.. after the long pause i asked for a refund for the pearls at least.. something so simple didn't have to be that difficult

skinandearth

Happy, But For A Different Reason

My dad once got a piece of broken glass in his food at a Ruby Tuesday's.

I remember actually being happy about this as a kid because it meant we wouldn't be coming back, and the crayons at Ruby Tuesday's are TERRIBLE.

lizardho

This Seems Like They Purposefully Made It Wrong

Giphy

Domino's. I was drunk and hungry so I ordered a large Margherita. It arrived, I opened the box and what I saw did not remotely resemble a pizza.

It was a burnt round of bread with a thin layer of cheese and no sauce. I tried some to see if it tasted better than it looked, but no... not only had they forgotten the sauce, they had also put chopped up anchovies UNDERNEATH THE CHEESE!!!

allthewayup7

Does Seem Like More Effort Than What Was Needed

Girlfriend and I ordered a burger and told the server we would split it.

What arrived was two plates, each with half a bun and a small patty, as if they had taken the meat of one patty, divided it and cooked two small burgers instead. So we each had an open face slider on a full size bun half.

Definitely a unique interpretation of splitting a burger. To this day the amount of effort they put in astounds me.

curiousGambler

Just A Bro Getting It All Wrong

It was finals week. I rounded up several of my friends for a late-night study break at Denny's.

We get seated pretty quickly, but it was a good 20 minutes before we saw our waiter. No biggie, we all had study materials with us and weren't in a rush.

When our waiter finally showed, he flipped a chair around to our table and sat with us. He didn't say anything, so we asked if he was going to take our orders. His response: "Naw. I'm just chillin."

We smirked at one another and went back to our studies. After a few minutes our waiter got up and said, "I'm gonna go out and smoke this joint and then I'll take your order, alright?"

Who are we to say no to that?

He eventually took our orders. When the food came out the orders were a bit botched, but we figured trying to get them corrected might take a while, and we were entertained enough that we didn't really care...until the bill came. The total for seven meals at Denny's? $350.

We called over our waiter, pointed out the error and waited for him to fix it. After a few minutes of messing with the register he looked at us and said, "sorry guys, I don't know how to fix it."

One of my friends asked to look at it. The waiter obliged. My friend took a few minutes to learn the register, and a few minutes later we were on our way, having paid the correct totals.

lotsalotsacoffee

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That's why these types of jobs have such high turnover.

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"Customer service workers of Reddit, what secret can you reveal from your former company?"

I want to know about the inner workings of Comcast!!

I loathe them!

Oh Dear

Jennifer Lopez Smh GIF by American IdolGiphy

I used to work in tech support for Citi Bank. The people working there are not intelligent. My favorite interaction went like this..."

"Banker - How do I type the upside down I?"

"Me - Ma'am, that's an exclamation point."

slappy_mcslapenstein

The Crappy People

"In every CS job I’ve ever had: we will bend over backward to help a nice person. We will expedite any complaint, give maximum compensation, and harass other areas of the business for you."

"We will do the absolute bare minimum to help a shi**y person and if you’re really bad, we will do everything in our power to make sure you get nothing but what you’re legally entitled to and it will be a process to get that."

11catsinahumansuit

"I don’t work in CS but 100% the same for us in IT a nice person will get new stuff while a shi**y person will get questionable secondhand crap that will take 12 months to fix! I will make sure that you wait as long as humanely possible to have anything fixed!"

Sharp-Demand-6614

Go to Holiday Inn

"If you ask for a supervisor calling Marriott you will just get another person who is not a supervisor, but say they are."

cryptnificent

"Yep. I've seen this done numerous times across multiple industries. Usually, it only involves an actual sup if it's a genuine problem or if they want to make a point."

"The last job I had was in towing junk cars. Two of the inside buyers, one male, and one female, would bounce that sup card around constantly. Idk how no one ever put it together. We'd get repeat callers and repeat sellers so I don't know."

ItsBobFromLumbridge

Heartless

"Worked at a contracted call center for Centrelink. The manager told us to deny as many emergency payments as possible and they would back us no matter what. They were actively working towards a culture that despised the callers and churned staff to get heartless right-wingers who hated the poor."

Rizza1122

"I feel ya. My best mate is a quadriplegic. Centrelink denied his disability pension because he wasn’t disabled enough."

Less-Storage

Go to Home Depot

You Are Dumb Patrick Star GIF by SpongeBob SquarePantsGiphy

"I worked at Lowes. I didn't know anything about anything in the electrical department yet that's where they put me without any training."

Eattherich187

Not training people is not just a Lowes thing.

There are too many unqualified people doing too many things.

Switcharoo

Drag Race What GIF by TAZOGiphy

"Can confirm it's an unwritten policy for deli departments in Coles Supermarkets to change the written expiry dates on their tickets so they can sell out-of-code products at full price."

REDDIT

A Little Sunshine

"I worked at a call center for the billing department of a major internet and cable service provider. We were authorized to give up to $90 credit per customer on their bill but only as a last resort. Always remember to be nice to all customer service workers. You never know just how much they can help with a friendly attitude."

Axel_Dunce

"Former call center employee here. Highly accurate. Use your manners, and well fix your issue. Anything else, just makes us want to take longer, and you won't get a credit. Just because we are authorized, doesn't mean you'll get the credit for being an a**hat. haha. I've been verbally abused a few times for asking them not to swear at me. Lol."

Ok-Ad-7247

LELU

"I worked for a major telco company for many years in something called a ‘LELU’ which stands for Law Enforcement Liaison Unit. This 'unit' is pretty self-explanatory, but it essentially is a team who worked directly with the police/FEDS to monitor people's information for things such as obtaining communications history of call logs, SMS loss, etc."

"However, most importantly, the software we used, we as agents could directly see all your SMS texts, including MMS and their explicit imagery of whatever you were sending. This would include sexting, naked images, family photos, and everything. There were instances where people abused this position by stalking or 'monitoring' their SO’s comings and going’s."

MidniteMischief

Cookies!!

"I worked at a cafe chain called 'The Cookie Man,' 95% of their cookies arrived in cardboard boxes layered with bubble wrap. The last 5% arrived as pre-made dough that we would bake on-site to make the place smell like fresh cookies."

"I also worked at a cupcake shop. It's literally just packet mix that you add eggs and oil to before baking/piping pre-made icing onto. Don't waste your money on these places, 90% of these chain shops are the same and most are severely underpaying their workers (this is for Australia btw). Just purchase some packet mix from the supermarket and call it a day."

Frequent-Selection91

Look in the Back

"I was a Store Manager for a very large grocery chain and I can tell you that 95% of the time when customers complain to the manager, we may be professional and show empathy, and even resolve the problem."

"But then we usually just make fun of or talk crap about the person who complained to the other employees. And when a customer is really rude when we go 'look in the back' for something, we legit just stand around and talk to other employees, and make zero effort to look for the item."

A_Womans_Thoughts

From the Box

Kaitlin Olson Brunch GIF by The MickGiphy

"I once worked at 'the area's premiere day spa'; the mimosas were made with Sunny D and not real orange juice, and the wines came out of a box."

SailorVenus23

Sunny D and champagne?!?!

What in the name of Lucifer?

Who does that?!

Do you have anything to add? Let us know in the comments below.