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Bosses Share The Times They Shut Down A Customer With "You're Already Speaking To The Manager"

Anyone who has worked in a customer facing position has had to deal with a customer demanding a manager at least once. Sometimes, they have a valid concern, and it's just something that's out of your hands. Often, though, they're misinformed or just upset and making everyone's lives more difficult.



I'm sure most of us have fantasized about telling off a rude customer or two but, in the interest of keeping our jobs, we keep these thoughts to ourselves. These Redditors, however, were in the position to receive some vindication. Instead of having to call out a manager to tell the customer exactly the same thing they'd just said, they were the manager.

Reddit user forrestJump1 asked:

"What was your best 'You're speaking to the manager right now' moment?"

These responses will warm the heart of many a frustrated customer service employee.

Some responses have been edited for content/clarity.

Sure I Can Get The Manager

Friend of mine: She was getting chewed out over something or other, finally the woman loudly demanded to see the manager. So she shrugged and got the manager.

Manager comes out all confused. Angry woman demands my friend get fired. Manager is very confused "But Ma'am, I can't do that... she is the owner"

-xilstudio

When They're Out, They're Out

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10 years ago I was a retail manager for Bath and Body Works. One day during holiday a customer began going off on one of my seasonal employees. Like psychotically screaming at her because we were out of Peppermint Twist body lotion. I walked up and asked the girl to go cover registers and that I would talk to the customer. Customer began yelling at me. After another 5 minutes of insisting it was in the back.

Her “I WANT TO SPEAK TO YOUR MANAGER!!”

Me “Miss, I am the manager on duty. This is a popular item. We have none in the back. None of our other stores in the area have anymore. You are welcome to look online but I doubt it is there anymore either. Have a lovely day.”

She turned purple and asked for our customer service number to complain.

It was December 24...

-Compulsive-Gremlin

Deputy Andy To The Rescue

I own the building that the company I'm part owner in operates out of. It's in a nice office park with about a dozen other similarly sized stand alone office buildings. We have a dumpster that gets emptied twice a week that sits behind/on the side of our building that has a nice fence around it - the way it sits the parking lot of another building is close to it.

I'm ripping out carpet at my house and each night run by work and dispose some of it (we're not running production that week so there's nothing in the dumpster). On the third and last night before trash comes the next day, I notice a guy smoking by his car at the other office. As I'm getting ready to leave a car comes screeching up the side drive puts his brights on and yells at me to stay where I am.

I pause and it's the same guy and starts yelling at me that he's calling the cops he saw me dumping trash into the dumpster. I asked him what he cares and he said he's on special patrol for this company (the one I'm an owner of and would be in charge of hiring anyone as it is) and I'm in violation and need to remain there. I asked him who he talked to and he said "I don't know his last name but his name is Fred". We have never had a Fred work there.

So he's blocking my exit and I start hearing a siren. This guy says something like "here they come now you're screwed!" so I just sit there another minute. In rolls a county brownie with his lights on he comes strolling up and then says "Hey, what's up?" I said "Hey Andy I'm not sure but this guy here is trespassing on my property". His face at this point gets sheet white.

No I didn't press charges even if you could, but I didn't see him around again. I don't know if he was confused, mentally challenged, he sure seemed to have a short fuse. Officer Andy did take his info though I think more to scare the guy then anything else.

-1_EYED_MONSTER

You Can Call Me Colonel

Back when I was in the Air Force there was a base picnic. I was put on the crew to get things set up. This task was finished, and we were just standing around bullsh*tting waiting for people to show up.

A young-looking guy (turns out he was in his 40s, but legitimately looked 25) walks up and starts talking to us. He introduced himself as the new Operations Group commander, and was a Colonel-select. He'd literally arrived on base that very morning, and heard about the picnic.

A couple minutes later, our boss (a Major) shows up and walks over to us. He said, "Hey guys I think the new OG might be here today. Be on your best behavior because I heard he's a real @sshole."

We all stared at him in horror. The OG just smiled, stuck out his hand and said, "Hi. I'm the @sshole, but you can call me Colonel."

-AZScienceTeacher

Don't Gossip At Parties

I was invited to a birthday party at a remote acquaintance's place. She introduced me to her husband and tried to start a conversation by "you two work in the same field!" So the husband started to talk about his work, while I asked polite questions. Then he started to badmouth about a competitor of the place he worked at. He would claim there was "something shady" about the company, how they would scam customers and can not be trusted. First I asked, where he got his apparent insider knowledge from. When he couldn't name a source I looked at him and said: "No problem buddy, just take the opportunity to ask anything you'd like to fact check, as you are currently talking to the owner of the company!"

The conversations around us literally stopped, and a very awkward silence followed, which I ended by politely saying goodbye.

-Murmelurmeli

Good Morning, Councilor

I got a parking ticket a few months ago. When I was waiting in line to pay it I started talking to the lady next to me. Apparently she just got fined under a new ordinance for keeping her work van parked in the street for a month. She was ranting and raving about how the city has become “Nazi Germany” because of laws like this. “Those city councilors are b*stards! How dare they!” I quietly listened and nodded.

Well, I’m on the city council and I helped write that ordinance. We have it in place because people like her keep their cars in front of peoples driveways and make it impossible for them to pull out in the morning.

When I went to the cashier and was greeted with “Good Morning, Councilor” her jaw nearly dropped.

-urgehal666

The "Real" Technician

I used to be a cell phone tech in a retail store. We weren't employed by the main company, we were contracted through another company, so our manager hierarchy was separate. I was the only tech on one night, which made me the acting tech manager. I am a woman.

A guy came in and was immediately belligerent wanting his phone fixed, came up to the tech counter. The conversation went something like this:

Me: How can I help you?

Him: My phone is broken I need to talk to the technician.

Me: I'm the technician, what's wrong with your phone?

Him: No, I need to talk to the tech out back.

Me: I'm the only technician on tonight.

Him: No, I mean the guy in the back who fixes the phones.

Me: I *am* the "guy" out back who fixes the phones.

Him: Why won't you let me talk to the real technician? You can't fix this.

Me: (opened the window to the back to show him it's empty) I'm the only *technician* here tonight. What's going on with your phone?

Him: You're being very rude right now, I want to talk to your manager!

Me: My manager is not in right now, I'm the acting technical support manager. How can I help you?

Him: I need to speak to someone above you right now!

Me: There's nobody above me available right now, you'll have to wait until tomorrow during daytime hours.

Him: I don't have time for that! I work for a living!

Me: So do I. As a technician.

Him: I'm not leaving until I talk to someone!

Me: I can get the store manager for you.

Him: Yes! Go get HIM! HE will take care of me! How f*cking stupid can you get, that's what I've wanted!

Me: Ok, I will go get the store manager. (I did, she was also a woman)

Him: Who's this? I wanted the store manager.

Manager: I am the store manager, sir.

Him: She won't let me talk to the technician! (Pointing at me)

Manager: She is the technician, sir.

Him: Well she can't fix my phone!

Manager: (to me) Could we not fix his phone?

Me: He wouldn't tell me what's wrong with it, I don't know yet if we can fix it or not.

Manager: (to him) What's wrong with the phone?

Him: (defeated at this point) It's not sending texts, it's defective, I need a new one.

Manager: (to me) Can we fix that?

Me: Yes, it's a known issue with that model. It just needs a software update, should only take about 10-20 minutes.

Him: Yeah, like *software* is going to do that!

Me: Will you let me try it?

Him: Ok, fine, *try* it. But when it doesn't work I want a new phone!

Me: (updated the software, it worked) Ok, it's been updated successfully and I backed up your contacts and photos so they're all still there. I tested the texting and it's working now. Is there anything else I can help you with?

Him: Took you long enough! And you're very rude!

Me: Ok.

-sai_gunslinger

He Does All The Jobs

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Not me, but one of my best friends really made it at a young age already. He's in the hotel business – was night receptionist during college, became F&B manager, moved to assistant general manager, became general manager of one hotel, of two hotels, and then went on to the board of directors of a hotel chain. Mid sized. He was something like director of sales so had to deal with customer complaints occasionally if it got up high enough. Since the chain was not that big, next to his job as sales director he was also the general manager of a smaller hotel that served as his office as well. One day he is planning on heading home around 5 pm when he gets notified that the night receptionist is ill and won't make it – and the day receptionist is leaving for a two weeks holiday after his shift ends. Now since night receptionist has certain responsibilities, not anyone can do it, and they don't find a replacement. So my friend, being on the board of directors, sighs and accepts that he will have to do it for one night, they will work something out for the next days. Mind you, he was only 32 or 33 at that time and has quite the baby face.

Of course somewhere during the evening someone shows up for a late check in. Hotel is fully booked due to some conference nearby. The late arrival has no reservation. Tough luck. But no; he is 100% sure that he has a reservation. My friend checks the system and indeed, he does have a reservation, for the next day/night. Booked online about 5 minutes ago. My friend explains that he is more than welcome the next day but that he cannot help him this evening and tries to give him other options nearby. The dude is not having this and is accusing my friend of being at fault, he has a reservation so he should get a room, it's not his fault the hotel overbooked. As these things go, he asks to speak to the manager.

Now my friend can be a real prick when he is done with your sh*t so he pulls the old "I will get the duty manager for you!", walks through a door, turns around, walks in the reception again and shakes the hand of the guest, presenting himself as the duty manager. Of course, dude throws a fit and gets even madder. "I want to speak to the real manager!". My friend shows him the board that says "General Manager: \[friendsname\]" and asks if he should get the general manger, mister \[friendsname\]. Dude says he better damn well should do that. OF course my friend happily repeats his trick with the door and comes back, pointing at his name tag and explaining that he is the GM of the hotel. Dude storms out shouting that he will write a complaint about this.


Now stuff like this has happened before and most of the time it ends here, but this guy went as far as really writing a complaint and beginning said complaint with demanding that the complaint is sent to higher management immediately and not handled by the GM of the hotel. So of course, the complaint ends up at the desk of the Sales director of the chain. Who, of course, is my friend all the same!

He actually wrote him back a nice reply explaining that the hotel really was fully booked and that the guest by mistake chose the wrong date (of course it was no mistake just a guy hoping that creating a fuzz would land him a room), that the hotel was very sorry and he gave him a 10% discount on his next booking. All this signed by "[friendname], receptionist, duty manager, general manager, director of sales of [hotel chain]".

-Attygale

Always Know Who You're Complaining To

I was working a a receptionist in a hotel in Sydney. I was sitting in the smoking area on my break. New guy - dressed in the same ill fitting plastic suit uniform as me - comes by and sits down. We start chatting... He tells me that it`s his first day on the job and that he is working somewhere in administration. He asked a lot about the hotel, my work place, possible improvements and things like that. My mind must have been somewhere else, because I answered all of his questions without realizing that he was taking notes. I got into quite a rant to be honest. My rant ended with:"We are getting a new general manager soon. Hope he is not @sshole and I hope he starts fixing this place."

That´s when the guy started smiling and asked me if I thought he was an @sshole. That´s when I realized that the new admin guy was actually our new GM.

To be fair: He really was quite nice and we shared many a cigarette during breaks :-)

-chili_666

It's Not All Bad

I used to work at an ice cream shop and on a night when we were short staffed, worked the line scooping ice cream with my team.

I was helping two women who were kinda standoffish and I was doing my best to make conversation and be friendly but it was a little awkward. (I had my customer service smile plastered to my face, and I knew I was a bit much but wanted to try and keep the energy up for my team.)

I got their scoops and sent them down to the register to pay and then was pulled to the back to handle a question from my team.

As soon as I get to the back the person on the register said "there is someone who wants to speak to you."

Knowing we were short staffed I took a deep breath because it was going to be someone complaining about the wait or something like that.

I walk out and it's the two women I just served. Uh oh.

They look at me and say, "YOU'RE the manager?" I put on my biggest customer service smile and say "Yes, I'm so sorry is there something I can help you with?"

"Oh well, this seems silly but we really wanted to commend you for being so bright and cheery. When we were waiting in line we saw you being so friendly with everyone... So uhm. Thanks?"

It was super awkward, so I laughed and thanked them and stood there awkwardly giggling/smiling because I don't know what else to do until they walked away.

I went back in the back and did dishes or something because I couldn't handle talking to people for at least 10 minutes. It was a roller coaster of emotion.

-bzzyB

Coupon Conundrum

Customer was getting all angry about a coupon. Cashier called me over. Normally, I'd just let it slide and accept the coupon, but then she had the audacity to insult my cashier, claiming she was incompetent. So I denied it, cause f**k this lady. She got all pissy, demanded to talk to the manager.

"Sorry, the manager left for the day, but the supervisor is here."

"Well then, I want to speak to your supervisor," she hissed

"I am the supervisor," I said firmly. "This coupon is not valid."

"Fine!" She huffed and left her stuff at the counter, muttering about never shopping there again.

Cashier was a bit shaken up, but I'm not very good at consoling so I just said, "F**k her, we don't need her."

-Triangle_Graph

No, that's a good response. I'd be cheered up at that.

-16FootScarf

Hope You Didn't Need That Too Badly

I am the youngest person who works in my main office. I also happen to be the GM and part owner of the company.

Had someone come in, talking to one of the employees who has been here 28 years. This guy has a conniption about a warranty issue, asks for a manager. My guy comes and gets me, I go out there ask "how can I help?"

Guy says he needs a manager.

"Sir, I am the manager"

"Then I need the owner!"

"I am also the owner, what can I do for you?"

"I don't believe you!"

"Okay then. Employee, we are denying that warranty request, I'll let his management know what happened."

-CagyBasilisk

Chowder Racket

When I was 19 I was promoted to manager of the front of the house in this little seafood place I'd been working at since I was about 15. On the BOH (Back of House) manager's days off, I'd be the only manager there. This woman used to come in and order the clam chowder about once a week, eat it all, and then claim it was made differently than the last time and demand that it be comped. For some reason the previous manager always just did it. But it annoyed me that she was being rewarded for being dishonest since we had the same recipe and followed it exactly since the place had opened. I was just WAITING for her to try it on me and finally, she did.

I was the only manager there that day and sure enough one of the waitresses said she needed a comp for a table and there was the cheap@ss. I went over there and she told me "Last time you had all kinds of vegetables in this chowder! I'm not paying for it!" Bahahahaha! I was like, "Ma'am, we've been making that chowder the same way since the place opened and you know it as well as I do. So you can either pay for it like a decent person, or I can comp it and you are not welcome here ever again." Cue her demanding to see the manager. I nearly burst out in an evil villain style cackle when I informed her that she was looking at the manager. She tried to argue for a couple minutes and then finally gave up, paid, and never came back.

-Cealdi

No, We Won't Bend The Rules Just For You

Ooh. I have one of these. Used to be a department supervisor for a library. Basically this meant I was third from the top in the system according to the org chart, and if my manager was gone then I was in charge of the building.

One day a lady is in our department complaining about some bit of policy. Can't remember what, but think an entitled suburban mom getting mad we won't bend policy for her. She finally demands to talk to my supervisor when I won't budge.

I smile. Tell her that's fine. Turn as though I'm going to get someone, but do a full twirl instead and hold out my hand. She looks at me like I'm nuts and I introduce myself as the supervisor and heard she had a problem.

The lady storms off to the front desk. A few minutes later one of the workers there comes back with this lady. Explains that she had a problem and wanted to talk to the person in charge. Which was me that day because my boss was out.

The look on her face when the front desk worker pulled her into the office to talk to the person in charge and I was sitting there grinning was delicious. I explained that we still wouldn't be changing our system policy just for her. Have a nice day.

Only time I've ever been able to do that, but it was fun.

-daecrist

Ignoring People Isn't The Way To Go

A salesman walks into the reception area where I happened to be. I ask him if I can help him and he barely acknowledges my existence. A few more attempts and he says wants to talk to someone more senior. At that moment one of the staff enters, who is older than me. The salesman immediately tries to flag him down and asks to speak to someone in charge. He points at me and says "Well the owner is standing right there".

-zenic

I Need An Adult

Not the manager, but a woman called the store I (20 years old at the time) worked at and I answered the phone:

Me: [store name], ravensray speaking. Her: I need to speak to an adult. Me: hold on let me grab one... hello, ravensray speaking.
She was not amused, but my manager was.

-ravensray5227

Know When To Apologize

Maybe too late. Here it goes. I worked as a resident director aka the boss of the building for my university. Despite being in my 20's, I looked barely out of high school.

Move in day for all the freshman. The usual stuff happens. Crying parents and students. People trying to move in items that are not allowed. General crazy day nothing unusual yet.

Cue to a mom with the typical can I speak to your manager body language and haircut. She walks up to my staff member and demands another room for her child. The mom yells. Insults my staff. Finally she is screaming for a manager. I walk up and introduce myself and ask for her to tell me what's going on. The mom cannot believe her eyes. Me, this young man was the manager. She insisted on getting the real manager. I pull out my wallet and give her my card with my name and title clearly printed and informed her that I was the real manager. She continued to huff and puff until she ran out of steam.

Hours later I get knock on my door and it is the mom. She apologized for her behavior and explained it was stressful moving their child away from home. Emotions got the best of her and thanked me for treating her with respect despite her not showing the same.

-Macabalony

If You Know It's Bad, Don't Buy It

I used to manage a vape shop. We would get unruly customers all the time. Lots of cheap a**holes.

This one guy comes in looking for a new tank. I show him our three most popular tanks. "Too expensive". He then points at a tank on my discount wall. The tank was a first generation and it's about 4 years old. So I was very up front with him. "Yes sir, it is a cheap tank. But I will let you know it's not a very good tank. It's one of the first tanks in the industry and is not great."

He insisted on buying it, so I sold it to him. And I let him know "Alrighty sir, just be aware that we do not allow returns on tanks. So if you don't like it, we can't take it back."

Cue 3 days down the road, he comes back complaining that I sold him a bunk tank. I said "yes sir, I did. But I told you it was a bad tank and you still opted to buy it, against my warnings. I told you we won't take it back."

He threw a massive fit and insisted on speaking to the manager. And this was after insulting me and cussing at me multiple times. I smiled and said "okay" and walked back to the office. Then I came back out and said "I heard you needed a manager?" Oooooh he was pissed. "GIVE ME A DIFFERENT MANAGER". "Sir, I'm the only manager. Please leave my store. You are no longer welcome here."

There was other managers. A district manager and a regional manager. But I had full autonomy in these matters and they'd be pissed if I had bothered them with this.

His final words were "you haven't seen the last of me!" I responded "that's okay, the police station is about 400 yards down the street. If I see you here again, they will be called." And he just angrily stormed out never to be seen again.

Sorry bro. I straight up told you not to buy that tank. You insisted because you're cheap.

-__celli

Can't Do The Impossible

I run a support service for people without a lawyer. My clients, for the most part, are incredibly grateful and brave people. They are faced with navigating incredibly difficult legal processes alone - I respect each of them for the difficulties that they have to endure. Our service is limited in that we cannot provide legal advice (that will be important later).

But some people just want the world to bend over backwards for their every whim. I had one client who was demanding that the court provide her with transport on the day of her hearing (over 100 miles). Whilst I knew this was not at all possible, I went out of my way to go and speak to the relevant people to try and make it happen. I informed her that sorry, no, the court can't provide that for you, and I can't make it happen as I don't work for the court. Furthermore, I wasn't able to answer her questions as she was asking me to provide her with legal advice.

She became increasingly aggressive and was accusing me of obstructing justice for her, and for discrimination a) due to her not being British, and b) due to her disability. I remained calm as always, and tried to just make it clear that she was asking me to do things that I literally could not do. It came to a head when I became quite firm and told her that I couldn't do anything for her, and that I was going to have to put the phone down and get on with my other tasks.

She goes silent, and then, in a curt voice, says those magic words, "Can I speak to the manager please?"

The smile on my face spread. "I am the manager".

euphoric

P.S. Honestly, I wanted to help her. Even though she was being awful to me, many of my difficult clients are incredibly stressed out, and the cuts to legal aid in the UK mean that so many vulnerable people are left to fend for themselves in the legal jungle. But there really comes a point where you can't let yourself be the sponge for other peoples' negativity, and you just have to put your foot down and take no sh*t.

-Chessboxin_Cyclops

Own Your Mistakes

I worked at a local diesel truck shop, where we sold aftermarket parts. I was talking to this one person who had a Dodge pickup truck, but ordered a Ford exhaust. Now, we're usually easy going on returns, if its a couple days over the 30 days, etc. But this one guy is saying that we shipped him the wrong exhaust. I'm looking at his order in the system and he ordered the wrong exhaust. I tell him there will be a restock fee and he has to pay shipping back to us. I send him a copy of his order and receipt. Still denies he bought the wrong thing. Says "Gimme your manager, I'm sure he can help me." That's when I look at the owner of the company, and they nod at me, I tell the customer on the phone "I am the manager sir." Said it with such confidence too - my first time ever having to use that line. His anger and arrogance just disappeared. Guy returned his exhaust system within 3 days to us, accepting the restock fee.

-punknkat

H/T: Reddit

People Describe The Creepiest Things They Ever Witnessed As A Kid

"Reddit user -2sweetcaramel- asked: 'What’s the creepiest thing you saw as a kid?'"

Four mistreated baby dolls are hung by barb wire
Photo by J Lopez

For many childhood memories are overrun by living nightmares.

Yes, children are resilient, but that doesn't mean that the things we see as babes don't follow us forever.

The horrors of the world are no stranger to the young.

Redditor -2sweetcaramel- wanted to see who was willing to share about the worst things we've seen as kids, so they asked:

"What’s the creepiest thing you saw as a kid?"

Serious Danger

"Me and my best friend would explore the drainage tunnels under the Vegas area where we grew up. These were miles long and it was always really cool down there so it was a good way to escape the heat of our scorching hot summers. We went into this one that goes under the Fiesta casino and found a camp with a bunch of homeless people."

"Mind you we are like 11 years old lol. And we just kept going like it was nothing. It wasn’t scary then but when I look back at it we could have been in some serious danger. Our parents had no idea we did this or where we were and we had no cellphones. We could have been kidnapped and never have been found."

oofboof2020

Waiting for Food

"I was at a portillos once when I was 12 and I was waiting with my little brother at a booth while my parents got our food. This guy was standing with his tray kind of watching me then after a couple of minutes he started to walk over really fast not breaking eye contact with me."

"He was 2 feet from the table and my dad came out of nowhere and scared the s**t out of him. He looked so surprised and just said he wanted to see if I’d get scared or not. He left his tray full of food near the door and left. My folks reported him but we never went to that location again since we found a better one closer to home."

nowhereboy1964

Captain Hobo to the Rescue

"When I was a pretty young teen, my friends and I were horsing around in San Francisco and started hanging out to smoke with some homeless guys. Another homeless dude came up and began aggressively trying to shake us down for anything (money, smokes, a ride, drugs- all of it) and wouldn’t take no for an answer."

"We got in over our heads and could tell this guy was now riling the other 2 guys up and they were acting like they wanted to jump us. Some grandfather-looking old homeless man appeared out of nowhere and yelled at us to get the f**k out of here- nice kids like us don’t belong down here at this hour!!"

"Captain Hobo saved our lives that night. My parents sincerely thought we were at a mall all day lol."

FartAttack911

Survival

tsunami GIF Giphy

"I was 7 and survived the 2004 tsunami in Thailand. Witnessed the wave rise way above the already massive palm trees (approx. 40ft?) and my family and I watched/heard the wave crash into the ground from a rooftop."

faithfulpoo

These Tsunami stories are just tragic.

On the Sand

Scared The Launch GIF by CTV Giphy

"We were a group of kids who went to swim in a local lake. And there was a dead body on the beach with their hands raised and their legs bent unnaturally that local police just took out of the same lake. I've never put my foot in these waters again."

oyloff

Be Clever

"I was walking to school and I was about 5 or 6 years old and some guy pulled up beside me in his car and asked if I would get in. He also offered me sweets to do so. I said no. The creepy bit was when he calmly said ‘clever boy’ to me, then drove off. I’ve never even told my parents or anyone else about this as it would most likely freak them out."

OstneyPiz

Bad Jokes

"Dad's side of the family pranked me by burying a fake body on our back property and had me dig it up to find valuables. Was only allowed to use a lantern for light. They stuffed old clothes with chicken bones. Sheetrock mud where the head was... Random fake jewelry as the treasures... I was like maybe 10 or 11.. I remember digging up the boot first and started gagging because it became real at that point."

Alegan239

YOU

Who Are You Reaction GIF by MOODMAN Giphy

"Woke up to find my little brother staring at me in the dark, asking, Are you really you?"

PrettyLola2004

Siblings can really be a bunch of creepers.

No one should talk to others in the dark though.

Woman stressed at work
Photo by JESHOOTS.COM on Unsplash

When we hear about other people's jobs, we've surely all done that thing where we make assumptions about the work they do and maybe even judge them for having such an easy or unimportant job.

But some jobs are much harder than they look.

Redditor CeleryLover4U asked:

"What's a job or profession that seems easy but is incredibly challenging?"

Customer Service

"Anything customer-facing. The public is dumb and horrendous."

- gwarrior5

"My go-to explanation is, 'Anyone can do it, but few can do it for long.'"

- Conscious_Camel4830

"The further I get in my corporate career, the less I believe I will ever again be capable of working a public-facing job. I don’t know how I did it in the past. I couldn’t handle it in the present."

"I know people are only getting worse about how they treat workers. It is disturbing, embarrassing, and draining for everyone."

- First-Combination-12

High Stakes

"A pharmacist."

"You face the public. Your mistake can literally kill someone."

- VaeSapiens

"Yes, Pharmacist. So many people think their job is essentially the same as any other kind of retail worker and they just prepare prescriptions written by a doctor without having to know anything about them."

"They are very highly trained in, well, pharmacology; and it's not uncommon for a pharmacist to notice things like potentially dangerous drug interactions that the doctor hadn't."

- Worth_University_884

Teaching Woes

"Two nuggets of wisdom from my mentor teacher when I was younger:"

"'Teaching is the easiest job to do poorly and the hardest job to do well,' and 'You get to choose two of the following three: Friends, family, or being a good teacher. You don't have enough time to do all three.'"

"We all know colleagues or remember teachers who were lazy and chose the easy route, but any teacher who is trying to be a good teacher has probably sacrificed their friends and their sleep for little pay and a stressful work environment. There's a reason something like half quit the profession within the first five years."

- bq87

Creativity Is "Easy"

"Some creative professions, such as designers, are often perceived as 'easy' due to their creative nature. However, they may face the constant need to find inspiration, deal with criticism, and meet deadlines."

- rubberduckyis

"EVERYBODY thinks they are a designer, up until the point of having to do the work. But come critique time, mysteriously, EVERYBODY IS A F**KING DESIGNER AGAIN."

"The most important skill to have as a designer is THICK SKIN."

- whitepepper

Care Fatigue Is Real

"Care work."

"I wish it could be taken for granted that no one thinks it's easy. But unfortunately, many people still see it as an unskilled job and have no idea of the many emotional complexities, or of how much empathy, all the time, is needed to form the sorts of relationships with service users that they really need."

- MangoMatiLemonMelon

Physical Labor Generally Wins

"I’m going to say most types of unskilled labor and that’s because there’s such little (visible) reward and such a huge amount of bulls**t. I’ve done customer service, barista, sales, serving, etc; and it was all much harder than my cushy desk job that actually can be considered life or death."

- anachronistika

Their Memory Banks Must Be Wild

"I don't know if I'd call it incredibly challenging, but being one of those old school taxi drivers who know the city like the back of his hand and can literally just drive wherever being told nothing but an address is pretty impressively skilled."

"Not sure if it's still like this, but British cabbies used to be legendary for this. I'm 40 and I don't think most young people appreciate how much the quality of cab service has gone down since the advent of things like Uber."

"Nowadays it's just kind of expected that a rideshare/cab driver doesn't know exactly where you're trying to get and has to rely on GPS directions that they often f up. Back when I was in college, cabbies were complete experts on their city."

"More even than knowing how to get somewhere, they could also give you advice. You could just generally describe a type of bar/club/business you're looking for, and they'll take you right to one that was spot on. Especially in really big cities like NYC."

- Yak-Mak-5000

Professional Cooking

"Being a chef."

- Canadian_bro7

"I would love to meet the person who thinks being a chef is easy! I cook my own food and it’s not only OK to eat but I make a batch of it so I have some for later. So, to make food that is above good and portion it correctly many times a day and do it consistently with minimal wastage (so they make a profit), strikes me as extremely difficult."

- ChuckDeBongo

Team Leading, Oof

"Anything that involves a lot of people skills and socializing. I thought these positions were just the bulls**t of sitting in meetings all day and not a lot of work happening but having to be the one leading those meetings and doing public speaking is taxing in a way I didn’t realize."

- Counterboudd

Not a Pet Sitter At All

"Veterinary Technician."

"Do the job of an RN, anesthesiology tech, dental hygienist, radiology tech, phlebotomist, lab tech, and CNA, but probably don’t make a living wage and have people undervalue your career because you 'play with puppies and kittens all day.'"

- forthegoddessathena

Harder Than It Looks!

"Sometimes, when my brain is fried from thinking and my ego is shot from not fixing the problem, I want to be a garbage man... not a ton of thinking, just put the trash in the truck, and a lot of them have trucks that do it for you!"

"But if the robot either doesn't work or you don't have one on your truck, it smells really bad, the pay isn't what it used to be, you might find a dead body and certainly find dead animal carcasses... and people are id**ts, overfilling their bags, just to have them fall apart before you get to the truck, not putting their trash out and then blaming you, making you come back out."

"Your body probably is sore every day, and you have to take two baths before you can kiss your wife..."

"Ehh, maybe things are not so bad where I am."

- Joebroni1414

Twiddling Thumbs and Listening

"Therapist here. I’ve always said that it’s pretty easy to be an okay therapist—as in, it’s not that hard to listen to people’s problems and say, 'Oh wow, that’s so hard, poor you.'"

"But to be a good therapist? To know when your client is getting stuck in the same patterns, or to notice what your client isn’t saying? To realize that they’re only ever saying how amazing their spouse is, and to think, 'Hmm, nobody’s marriage is perfect, something’s going on there'?"

"To be able to ask questions like, 'Hey, we’ve been talking a lot about your job, but what’s going on with your family?' And then to be able to call them on their s**t, but with kindness and empathy? Balancing that s**t is hard."

"Anybody can have empathy, but knowing when to use empathy and when and how to challenge someone is so much harder. And that’s only one dimension of what makes being a therapist challenging."

- mylovelanguageiswine

Constant Updates

​"For the most part, my job is really easy (marketing tech). But having to constantly stay on top of new platforms, new tech, updates, etc etc is exhausting and overwhelming and I really hate it."

"Also, the constant responsibility to locate and execute opportunities to optimize things and increase value for higher-ups. Nobody in corporate roles can ever just reach a point of being 'good enough.' More and better is always required."

"Just some of the big reasons I’m considering a career change."

- GlizzyMcGuire_

Performing Is Not Easy

"Performing arts and other types of art. People think it’s a cakewalk or 'not a real job,' not realizing the literal lifetime of training, rejection, and perseverance that it takes to reach a professional level and how insanely competitive those spaces are."

- ThrowRA1r3a5

All About Perception

"I suspect everything fits this. Consider that someone whose job is stacking boxes in a warehouse has to know how to lift boxes, how many can be stacked, know if certain ones must be easily accessible, know how to use any equipment that is used to move boxes around."

"Not to mention if some have hazardous or fragile materials inside, if some HAVE to be stacked on the bottom, if a mistake is made and all the boxes have to be restacked, etc."

"But everyone else is like, 'They're just stacking boxes.'"

- DrHugh

It's easy to make assumptions about someone else's work and responsibilities when we haven't lived with performing those tasks ourselves.

This gave us some things to think about, and it certainly reminded us that nothing good comes of making assumptions, especially when it minimizes someone else's experiences.

Left-handed person holding a Sharpie
Kelly Sikkema/Unsplash

Many of us who are right-handed never even think about how the world is designed to cater to us.

It probably doesn't even cross your mind that 10% of the world's population is left-handed.

Because of this, there tends to be a stigma for being left-handed since society tends to associate the left with negative things.

For example, the phrase "two left feet" applies to those who are clumsy and therefore, incapable of dancing.

Curious to hear more about the challenges facing those with the other dominant hand, Redditor johnnyportillo95 asked:

"What’s something left-handed people have to deal with that right-handed people wouldn’t even think about?"

If only manufacturers appealed to an ambidextrous world.

Furniture Obstacle

"Those desks or couch chairs that have a small desk attached. They do make left handed/sided ones but they are few and far between."

– Prussian__Princess

"And they’re only on one side of the lecture hall, and it’s never a good seat. There is ONE front row, lefty desk in the entire room and it’s in the far corner, obscured by an ancient overhead projector."

– earwighoney

Everyday Objects For Everyday People

"as a left-handed person myself, one thing we often deal with is finding left-handed tools or equipment. many everyday objects, like scissors or can openers, are designed with right-handed people in mind, which can make certain tasks a bit more challenging for us lefties. we also have to adapt to a right-handed world when it comes to writing on whiteboards or using certain computer mice."

– J0rdan_24

Dangerous Tools

"The biggest risk is power tools. I taught myself to use all power tools right handed because of risks using them left handed."

"Trivial, I love dry boards but they are super hard to write on."

– diegojones4

It's hard to play when you're born with a physical disadvantage.

Sports Disadvantage

"Allright, Sports when you are young. Every demonstration from PE teachers are right handed. You cant just copy the movements they teach you you need to flip them and your tiny brain struggoes to process it. As well, 98% of the cheap sports equipment the school uses is right handed."

– AjCheeze

No Future In Softball

"I tried to bat right handed for so long in gym class growing up because the gym teacher never asked me what my dominant side was and the thought never occurred to me as a child to mention it! Needless to say I never became a softball star."

– Leftover-Cheese

Find A Glove That Fits

"In softball and baseball we need a specific glove for our right hand that's often impossible to find unless you own one, and we have to bat on the other side of the plate."

– BowlerSea1569

"I was one of two left-handers in a 4-team Little League in the 1980s. Nobody could pitch to me. I got a lot of "hit by pitch" walks out of it."

– Jef_Wheaton

These examples are understandably annoying.

Shocking Observation

"Having right handed people make comments whenever they see us write, like we’re some kind of alien."

– UsefulIdiot85

"'Woah! You're left-handed????'"

"I find myself noticing when someone is a lefty, and sometimes I comment on it, but I try not to. I'm primarily left-handed (im a right handed wroter but do everything else left), and every single time I go to eat with my family, someone says, "Oh hey, give SilverGladiolus22 the left hand spot, they're left-handed," and inevitably someone says, 'Wait, really?' Lol."

– SilverGladiolus22

Can't Admire The Mug

"We never get to look at the cute graphics on coffee mugs while we’re drinking from them."

– vanetti

"I just realized…I always thought the graphics were made so someone else could read them while you drink. Hmmm."

– Bubbly-Anteater7345

"I'm right-handed and I often wondered why the graphics were turned towards the drinker instead of out for others to see."

– Material-Imagination

The Writing On The Wall

"Writing on whiteboards is a nightmare. I have to float my hand, which tires out my arm quickly, and I can't see what I've already written to keep the line straight."

– darkjedi39

"Also as a teacher, it means I'm standing to the left of where I'm writing, so I'm blocking everything I write. I have to frequently finish writing, then step out of the way so people can see, instead of just being able to stand on the right side the whole time."

– dancingbanana123

Immeasurable

"Rulers."

"How the f'k is no one talking about rulers? It's from 30cm to 0 cm to me, or I have to twist my arms to know the measure I want to trace over it."

– fourangers

Just Can't Win

"EVERYTHING. The world has always been based around people being right handed. As a Chef, my knife skills SUCKED until I worked with a Left Handed Chef. Then it all made sense."

"Literally, everything we do must be observed, then flipped around in our heads, then executed. This is why Lefties die sooner, on average, than Righties."

"I had to learn how to be ambidextrous, just to complete basic tasks (sports, driving a manual, using scissors, etc). I am used to it now, and do many things right handed out of necessity, as wall as parents and teachers 'forcing' it upon me."

"But, at least we are not put to death anymore, simply for using the wrong hand (look it up, it happened)."

"Ole Righty, always keeping us down."

– igenus44

The world doesn't need another demographic to feel "othered" for being different.

But if you're right-handed and tend to make assumptions about left-handed people, you may want to observe the following.

Ronald Yeo, PhD, professor of psychology at the University of Texas-Austin told CNN:

"We shouldn’t assume much about people’s personalities or health just because of the hand they write with."
"And we certainly shouldn’t worry about lefties’ chances of success: After all (as of 2015), five of our last seven U.S. presidents have been either left- or mixed-handed."

Word.

Dog lying down on a bed
Photo by Conner Baker on Unsplash

Not all pet owners have the same relationship with their pets.

While anyone who decides to become a pet owner, or pet parent as some say, love their pets equally, some never ever let them leave their side.

Taking their pet with them to work, running errands, even on vacations.

Many pet parents even allow their pets to share their bed with them when going to sleep.

For others though, this is where a line is finally drawn.

Redditor Piggythelavasurfer was curious to hear whether pet owners allowed their pets to share their bed with them, as well as the reasons why they do/don't, leading them to ask:

"Do you let your pet sleep in your bed? Why/why not?"

The Tiny Issue Of Water...

"Absolutely not."

"I have fish."- Senior-Meal3649

Everyone Gets Lonely Eventually...

"I adopted an eleven year old cat the day before Halloween."

"She has mostly lived in my closet since I got her, and she hasn’t been too interested in coming out."

"Last night, she came out of my closet and jumped up on my bed, and crawled under my covers and curled up by my feet to sleep."

"I was so happy!"- YellowBeastJeep

The Comforting Reminder That You're Not Alone...

"I recently lost my Greyhound but I used to let him sleep on my bed with me."

"The company was nice and he was no trouble to have on my bed."- HoodedMenace3

Hungry Cookie GIF by De Graafschap Dierenartsen Giphy

What Do You Mean Allow?

"I have no choice."

"She is a cat, cats do whatever they want."- Small_cat1412

"He lets me sleep in my bed."- Poorly-Drawn-Beagle

Wouldn't Have It Any Other Way

"I carry my old boy upstairs to bed every night."- worst_in_show

Hug GIF by The BarkPost Giphy

Who Needs An Alarm Clock?

"I let my two cats sleep with me."

"They're so full of love and just want cuddles all the time."

"And so do I."

"We've all developed a lil routine."

"Get to bed, oldest sleeps on my feet to keep them warm, youngest lies in my arm while I lie on my side (she the little spoon), then when I snooze my alarm for work in the morning the youngest paws at my face and meeps loudly to wake me up."- GhostofaFlea_

Whose Bed Is It Anyway?

"Yes."

"They're also kind enough to let me squeeze into whatever space they've left for me."

"Although I do get a few dirty looks off them."- Therealkaylor

"I found this tiny kitten screaming her head off under a car."

"Would not come out."

"Got some food and some water in dishes."

"I stood by the tire so she couldn't see my feet."

"She got curious about the food and water and started gobbling it down."

"I thought she would bolt when I squatted down."

"She was too busy eating."

"I grabbed her by the nape of the neck and all four legs went straight out and she tried to scratch me to death."

"I got her in the door and tossed her toward the couch."

"She ricocheted off the couch as if she was a ping pong off a table and I lost sight of her."

"I put out food and water and a sandbox and did not see that kitten for three days."

"On the third day, I came home and she was on my bed pillow."

"I thought she would bolt when I came near, but she didn't."

"I wanted to sleep so I tried to scoot her little butt off my pillow."

"She would not go."

"I put my head down to sleep and that is the way it was from then on."

"She ran the roost."- Logical_Cherry_7588

sleepy kitten GIF Giphy

Sleeping Is A Prerequisite...

"No, he's a cat and he cannot keep still during the night."

"He walks across the headboard, opens the closet doors, jumps into the windows and rustles the blinds, etc."

"If he would sleep he could stay, but alas, he's a ramblin' man."- Spong_Durnflungle

Saying No Just Isn't An Option...

"'Let'."

"Lol."

"It's a cat's world and I'm happy to be on her good side."- milaren

Felines Only!

"The cat does, the dog doesn't and the horse certainly does not either."- Xcrowzz

Angry Tom And Jerry GIF by Boomerang Official Giphy

Is That My Hair On That Pillow?

"My dog is perfect."

"She comes up, cuddles til we start to fall asleep, then gets down to sleep on her bed so she doesn't get too hot."

"Jumps back up in the early morning for wake up cuddles."

"The hair everywhere is the only downside but she is so cozy, what can you do."- HoodieWinchester

It is easy to understand how some people are able to fall asleep more easily knowing their friend and protector is there, in bed, with them.

Though we can't blame others who don't want to run the risk of being scratched or bitten in the middle of the night either...