People Explain How A Business Permanently Lost Them As A Customer
Reddit user OpposedToBears asked: 'How did a business permanently lose you as a customer?'
We've all experienced poor customer service, even at some of our favorite places.
Though we might think certain places are completely reliable, every now and again we might find our food taking an unexpectedly long time, or be treated less than cordially by a new employee.
In most cases, these unfortunate situations were something of a fluke and won't stop us from going back in the future.
Of course, there are more extreme cases, which see the end of our ever using or frequenting certain businesses ever again.
Redditor OpposedToBears was curious to hear cases of businesses permanently losing customers through their practices, leading them to ask:
"How did a business permanently lose you as a customer?"
Bank Robbery... Done By The Bank!
"I had been a Wells Fargo account holder for 13 years."
"I started with a joint account with my parents as a teenager and later opened my own accounts and closed the joint account."
"My brother also had a joint account with my parents that he later closed when he opened his own account."
"He didn't really use his account with them and it was sitting empty."
"Fast forward to me being in law school and broke as a joke and my brothers account overdrawn because of some fees they were hitting it with."
"Wells Fargo decided to pull money from my almost empty account to cover my brother's overdrawn account."
"The only link between my account and his that we both, at some point in our lives, had joint accounts with my parents even though they were both now closed."
"Wells Fargo was wholly uninterested in listening to any sort of reason and repeatedly stated that this was their 'policy' despite the absurdity."
"My brother reimbursed me but I closed my account and have refused to do business with Wells Fargo on any level since."- kikithemonkey
Their Service Is Ironically Anything But "Direct"...
"Directv."
"They let you buy any movie or channel package online or with a remote, but if you want to cancel something you have to call into their 1-800 number."
"After sitting on hold forever and then having to sit through a bunch of offers on other channels and packages I just cut the cord."- ClassicPatsGamesYT
Tv Guide Satellite GIF by Eternal FamilyGiphyCorrupt Car Salesmen Is a Cliché. That Just Won't Die...
"AutoTrader Online."
"Bought a car out of state and they never transported it."
"They also never handled the paperwork."
"Seller and I had to do it all ourselves."
"Weeks of phone calls with AutoTrader ending in, 'We promise', 'doing that now', 'just shipped', 'you should hear from them within X hours'."
"2 months.. nothing."
"Never again Autotrader."
"I don't believe your lies."
"Thank goodness seller was a decent human."- hyteck9
The Customer Is Always Right...
"I ordered carryout from a French restaurant in Pittsburgh early in the pandemic."
"The order was around $120."
"I gave them my PayPal debit card number."
"When I got to the restaurant, I added a bottle of water, which changed the amount I owed to, say, $127."
"So they processed the two orders, for a total of $247, which I did not realize until sometime the next week."
"It took over a month to get my first $120 returned to me."
"The owner of the shop could not have been any nastier, saying it was my fault."
"Never have I ever gone back there."- EnlargedBit371
Shocked Night Out GIF by Pudgy PenguinsGiphyMakes You Wonder How They Ever Turned A Profit...
"SiriusXM called me to get me to renew my subscription."
"Here's how the convo went:"
"Me: I haven't used it in so long I didn't even know I had a subscription."
"You can go ahead and cancel it."
"SiriusXM rep: OK, your credit card on file is expired, so for you to cancel your subscription we need your updated credit card info so we can charge you for the last month of service and the cancellation fee."
"Me: Wait, so you want me to give you my credit card info so you can charge me to cancel your service, which I just told you I'm not using?"
"SiriusXM rep: Yes, that's right."
"Me: And if I don't give you my credit card info you have no way to charge me?"
"SiriusXM rep: Yes, that's right."
"Me: LMAO no. Goodbye."- OuterRimExplorer
People Expecting To Get What They Pay For Shouldn't Come As A Surprise...
"Vivid Seats."
"I purchased a floor ticket for a concert and was sent a mezzanine (2nd floor) ticket and unfortunately didn't notice til I got to the concert."
"Obviously floor tickets were WAY more expensive than the ticket I received."
"Vividseats refused to refund me because 'the seller fulfilled my order' ."
"Apparently doesn't matter if you don't get what you pay for."
"I filed a charge back with my credit card and just found out this morning that I won."
"I won't ever be using them again, customer service was horrible."- evelocityf
Desolation Row Concert GIF by My Chemical RomanceGiphySome Might Call This Karma...
"Twenty-seven years ago there was a little Italian restaurant in Greenwich Village in New York City."
"We had a friend who was on tour with an entertainment act, and whenever he would pass through New York, we would all get together with him for dinner."
"He was coming through the city late one night."
"We couldn't start dinner with him until 10:00 PM."
"This was not good for my wife and me as she was in her first trimester and waiting that late for dinner was not good for her stomach."
"My wife and I had an early dinner in the city, saw a movie, and then met our friends at this Italian restaurant."
"We decided that since we were not hungry, we would buy all the appetizers for the whole table."
"There were about 12 of us."
"We also said we would not be ordering an entree."
"We were told that this was unacceptable and I asked to see the owner."
"The owner came over and informed us it was the policy of the restaurant that we must order an entree regardless of how many appetizers we purchased."
"I protested pointing out that I had ordered over $100 in appetizers and I could get 2 entrees for $15 each."
"This idiot would not budge."
"So I canceled the appetizer order and purchased 2 lasagnas instead."
"I then requested that the entrees be packaged for takeout as neither my wife nor I were hungry in the least."
"I was once again informed that the entree MUST be presented at the table before being boxed to take out."
"Neither we nor any of our friends ever set foot in there again."
"I had a client in the village four months later and I walked past that restaurant."
"It was boarded up."
"Good riddance."- Sprocketholer
Lisa Ling Thank You GIF by MaxGiphyYou Can See Right Through Them...
"Glass door."
"They're f*cked."
"Make you leave a review to read reviews."
"On top of that they delete reviews posted by employees."
"I just want to know if the company I'm applying for is a hellhole."
"That's it."- heavenstarcraft
When Communication Is Your Business, You'd Better Communicate...
"AT&T."
"I had the weirdest situation."
"We had to transfer our landline to their new service but still AT&T to AT&T."
"It took over 21 days to get it working and I called them every single day (no joke)."
"They would say the same stuff 'we'll reset the system'."
"I decided to cancel it then said well you need to pay for the cancelation fee."
"I'm like, but you guys lagged so long that it made me cancel."
"Did not budge at all and said well you missed the deadline."
"Cancelled - AT&T internet ,phone, cable."
"Cancelled - AT&T business internet/phone."
"Cancelled - AT&T Mobile."
"I understand I'm just a number and won't bring down their business but you ain't getting another dime."- shocktopper1
Internet Web GIF by Sam OmoGiphyNo matter our profession, we've all had an "off" day at least once in our lives, so it's always a good idea to give people the benefit of the doubt.
But when people don't treat others with respect or compassion, or frankly don't do their job, don't expect any kindness or understanding in return.
People Reveal The Dumbest Reason They've Ever Lost A Friend
Reddit user Mister_Moho asked: 'What is the dumbest reason you've ever lost a friend for?'
Maintaining friendships as we get older becomes a challenge.
The fact is, people evolve as they move on to different chapters in their lives, whether it's work-related, changing schools, or raising a family.
And while we do our best to keep the friendships involving our besties who've seen each of us go through our various ups and downs in life, it's inevitable that some gradually fade into the background and are eventually forgotten.
Curious to hear from those who've lost touch with friends, Redditor Mister_Moho asked:
"What is the dumbest reason you've ever lost a friend for?"
Workplace friendships can change without notice.
The Hurt Coworker
"We were coworkers, best friends. This dude quits the job and blocks me on everything?? I still don’t understand why."
– ToastedTurtle420
"He was probably hurt that you quit and apparently didnt know how to express his feelings in a healthy way, being a 45 year old man. 5 bucks say he got into his car after work that day, put on some sad music and cried."
– Waflstmpr
Gone And Forgotten
"I got laid off from my job a few months back that I’d only been at for just less than a year, and my best friend, whom I worked with during that time, of 5 years still hasn’t contacted me. That sh*t hurt."
– HyrumCWill
"Got hired, became great friends with a guy that's been there 25 years. We both hated the 'new owner' who owned it 5 years. (I was brand new)."
"Worked side by side for 6 months, went out 3-4 days a week after work for a beer. Every Fri we set our schedule for Monday. I worked in the field, he worked in the shop. We both arranged our schedules to help each other out."
"He'd said many times, 'we' had the best system he'd worked in 25 years there."
"I quit at 6 months. He knew I'd be quitting, we both talked about quitting as the owner was an idiot."
"I called him that Fri to see if he wantedd to grab an afterwork beer."
"45 yr old guy literally yelled into his phone 'no one here likes you so stop calling.' I chuckled, thought.that's weird, but ok."
"Called back. He answered, was really serious. Said it again. Calmer."
"Said look guy, you were never one of us, and you proved that when you quit."
"It was the weirdest and most chick-like breakup I've ever had!"
"I thought, a week ago, we took the company truck on a delivery, and his wife made us sandwiches at his house for lunch?"
"Always wondered if he hated me because I 'made it out'?"
"I picked the time to leave right after a big project, so he wouldn't be stuck doing my job. The timing was perfect to hire my replacement. Was really weird. Guess I hurt a 45 yr old dudes feelings somehow?"
– BillyJackFaceKick69
Some people are terrible at communicating.
Non Answer
"Friendship of 20 years, She never told me why ('you know why") thats the dumbest reason ever."
– AssociateMany102
"Something similar like this. Best friend since kindergarten decides to suddenly ghost me after she ended up moving schools during junior year. The last several times we saw each other we never said much even at sleepovers. October, 2 months into the school year I noticed she has me blocked on social media. It didn’t help that throughout the rest of the year where people asked me how she was doing since we were always close. Took them about Senior year to stop asking and getting fake sympathy from a few including my parents. Meanwhile some of her acquaintances who she still had contact with always glared at me in the halls. Looking back at it in that last year, I can say we had our differences…."
– _hot_maruchan_
Ghosted
"Same. I was good friends with a guy for 15 years. Hung out at least once a week, usually minimum of 1 day at the weekend if life was busy. We would game together most night, grab a takeaway at the weekend and nothing seemed out of the ordinary."
"We had a meal one night and had even been discussing plans for the future and the next day he cut off contact."
"Blocked me on everything including my number as my calls just wouldn’t go through."
"After about two weeks I decided to go around his house and make sure he wasn’t dead. No answer. I tried a few more times, also email and phoning. Eventually after about a month I had to assume he was dead as I didn’t really have any contact with anyone else that knew him so I left it."
"After about 6 months I managed to find an old email messenger by accident I had forgotten about like 10 years ago and it said he was online so I reached out and he replied about 3 days later saying sorry he had been to some place for work and had to help there."
"Well turns out that was a lie as that location has never (and hasn’t since) had a store at that location."
"He then gave me his 'new' number and said he would fill me in."
"Number was not his, and immediately after he sent it to be the messenger changed to 'this person can no longer receive messages from you as you have been blocked.'”
"Never got an explanation or what I’ve done wrong."
– Interesting_Tone6532
"I also lost quite a bit of money because of this as I had been planning to go to an event which I had pre paid for and he said he would go if I booked it. I had told him when I was booking it for and he had verbally agreed to go if I sorted out all the details. Well I got some back for cancelling it but not everything as I didn’t want to go alone."
"The last thing is that his friend did the exact same thing to him over a girl about five years into us being friends, and he said to me then and swore that he would never do anything like that to anyone, and I believed him because if he was always pretty blunt when he didn’t like someone."
Sorry for the long message, I’ve never really found the right post to rant about this."
– Interesting_Tone6532
Some friendships aren't meant to last forever.
The Drug Dealer
"Had a friend that got pulled over by police and caught with drugs with intent to sell. All good, I always knew he consumed and it was not my problem. One week goes by, I give him a ride home during the afternoon and when I meet him at the same day during the night, I find him looking for his stash that he left in my car without telling me. He was surprised that I got mad. Entitled and spoiled kid. I cut all our ties."
– shur_t
Bad Taste
"My best friend in high school stopped associating with me when I started listening to bands other than Green Day."
"I wish I was joking."
– StrixArcana
"I'd see this happening in middle school, but high school?! Damn, someone was superficial..."
– OP
"In middle school someone told me I wasn’t “allowed” to listen to the Beastie Boys and Cypress Hill. I had to pick one."
– unit_79
You can't always predict everyone's behavior but based on their reactions to various circumstances can be very telling of who your "friends" are.
When their true colors reveal an individual to have a personality that contradicts the affable image of them you had before, it just shows they were never a friend to begin with.
The examples above were definitely reflective of the notion that it's not a matter of how many friends you have on your growing list on your social media friends lists.
It's the ones who will have your back no matter what that you want to hold onto.
If there was one good thing to come out of the pandemic, it was that it made us all the more appreciative of all that is good in our lives.
No one ever appreciated the importance of friends or family more, having to be kept apart from each other for months, or the little things which bring us joy, which we made sure to keep doing even as pandemic restrictions were lifted.
Of course, being alone with our thoughts for such a long time also resulted in our reflecting on things in our lives, or in the world in general, which we were less than happy about.
Not to mention the all-important realization that life is short and precious, and we don't have time to waste our thoughts on some things.
"What is something you no longer have patience for?"
Off The Clock Means OFF THE CLOCK!
"Working outside of work hours."
"I used to go above and beyond, now I only put in what is required."
"Life is too short to live only to work."- Chesterfieldcat
"The working world."
"My life doesn’t revolve around working here and it never will."
"It will never be a part of my identity."
"I come in, do the job, make money, go home."
"Don’t expect me to come to all the work happy hours so I can pretend how much I love working here."- nuclearsalt
Some Things Just Don't Get A Free Pass
"Sh*tty people getting a pass 'because they're family'."- cgulash
angry homer simpson GIFGiphySay What You Mean, Not What You Feel
"Having to guess what people REALLY mean by something they said."
"I take everything people say at face value now and don't replay conversations in my head to find out the real meaning anymore."
"Be passive-aggressive if you want to but talk to me like an adult if you really have a problem."- WateredDownSalt
EYES ON THE ROAD!
"People who text and drive."
"You're driving a giant piece of metal propelled by explosive liquid."
"Pay attention."- MasterfulNothasie
The Only Life That Should Concern You Is Your Own
"People and groups of people that only talk about other people."- Turf98
"People who can’t mind their fucking business and are always worried about what other people are doing."
"If it doesn’t effect you, f*ck off."
"It’s literally free."- wackwackwackjpg
GIF by WWEGiphySome People Didn't Mind Social Distancing
"People invading my personal space."- Mighty-Foreskin
Influence Can Be Dangerous
"Anything that has “influencer” in it."- chemistcarpenter
Indoor Voices People...
"Streamers screaming, losing their sh*t, breaking things, and having tantrums."
"I used to think this was so funny now I just can't stand it; I can't even watch a streamer if I notice they're not using their normal talking voice." - Reddit
Fail Oh No GIF by G2 EsportsGiphyTaking Responsibility Is A Sign Of Maturity
"People who constantly blame others for the situation they are in."- SuvenPan
Time Is Precious And Shouldn't Be Wasted
"Waiting on people who are constantly late to plans."
"I will wait 15 minutes then excuse myself."- Dabbles-In-Irony
There's Multi-Tasking, And Then There's Just Being Rude...
"People being on their phone while in a conversation with you."
"Seriously."
"Put your phone away!"- rosieblinkstime
Phone GIF by Poehlmann FitnessGiphyIt Takes So Much More Effort To Be Nasty...
"Bad manners, unkindness and general rudeness."
"It costs nothing to be a nice person and from someone who works in a customer-facing industry, attitudes, sadly, appear to be getting worse."
"It really makes me cross."- Bellamiles85
At Least They're Being Transparent
"Medicine commercials with worse side-effects than the thing being cured."- mrbbrj
Wasting our time and thoughts about things that we know can only bring us down is simply no way to get through life.
It's essential to live our lives by taking the present moment for what it is: a present.
I thought about being a delivery driver once.
Then I remembered the heinous pranks my friends and I would play on the pizza guys.
Shameful!
Also, after years of watching Dateline NBC, I'm not walking alone up to or into strangers' homes.
I can only imagine what some of these brave people walk away with burned on their psyche.
Redditor iicebath wanted to hear about all the crazy things delivery people have witnessed, so they asked:
"Delivery drivers of Reddit, what are some standout moments?"
Reminder: please tip generously because you never know what your delivery folks have been through that night.
Spark it Up
Chris Tucker Smoking GIFGiphy"A guy offered me weed. After I refused he insisted on giving me something, so he went opened a package of nutter butters. I grabbed a handful. They were good."
Tech_Enthusiast49376
WEEERRKKKK!!!
"Walked into a giant skyscraper in central London to deliver a parcel for a guy named Thomas, at the reception I'm told he will be in his office, so I walk in and find him dancing by himself in the corner with no music or AirPods or anything, he's facing the corner just doing the Carlton, so he had no idea I was just standing and watching."
"I leave the room and just try to reevaluate what I just witnessed, when I walk back in he is standing behind a table acting like nothing just happened. So I hand him my parcel and he just thanks me and signs for it. I have never got a delivery from Thomas to this day."
jamessaleh190e
Corpses
"I used to collect biohazards from doctors' offices, hospitals, and other places. I think people that work in funeral homes like to mess with the living. I saw way too many dead, naked bodies at that job. Did that job for 6 years and then went back to slinging office supplies. I have not seen a dead body since."
unhalfbricklayer
blah blah blah...
"I used to deliver Appliances for a major home improvement store. I'm at the end of my shift and standing at the back of the truck finishing up my paperwork in a... not great part of town. Suddenly I hear someone walking up behind me and turn to see three young men approaching my truck."
"My initial instinct is to just be, 'take what you want, blah blah blah,' but as soon as I'm about to go into my prepared statement the guy asks if I have any leftover boxes because they have to help his aunt move the next day. So I got rid of all my cardboard in one shot and had one less thing to worry about when I got back to the warehouse."
plucky13
Just Chill
Chill Leopard GIFGiphy"Delivered food to a guy on Friday afternoon. He answered the door in his hi-viz vest and tighty whities. I've never seen a man more chill with himself than that dude."
Thrownawaybyall
People really have no shame sometimes.
Not a Drop
Happy New Year GIFGiphy"I left the drinks on the roof of my car and made it to a stop light two turns away. A guy behind me got out of his car and handed me the drinks through the window and I was so shocked that nothing spilled I couldn't even thank him. I just exclaimed 'Omg how did they not spill!' and he ran back to his car."
unseenwreckage
'Oh, you're here!'
"Pre cell phone and gps days (1979), I was delivering carpets to an unfamiliar town. We got high to start the trip, lost the directions, but knew the address. We were so lost. We drove until we saw some people in a yard, and stopped to ask directions. Before we said anything, they said 'Oh, you're here!' We somehow found the right house. We dropped off the carpets, no complaints the next day. It must have been the right place."
eightfingeredtypist
Keep the Carvel
"Did Doordash for some extra cash on the weekends about 3 years ago. Had a Carvel order going to a funeral home. In my head I was thinking it was definitely a funeral where some kid was so upset that they ordered ice cream to calm them down and cheer them up. I arrive to the funeral home and it's empty."
"I knock on the front door and a few seconds later a dude answers in nothing but his boxers. Behind him another dude was looking at himself in the mirror that was hanging on the wall. That dude was also in nothing but his boxers. Weird sh*t to be happening inside of a funeral home."
F_a_username
Deliveroo
"I'll never forget when I worked for Deliveroo arriving at the customers door, lifting up the big bag of food to hand it to them, and the entire bottom of the bag fell out, leaving their whole order spilled across their door step. I remember their face of pure shock so vividly. I offered to help clean it, of course, but they refused, I think they just wanted me outta there, haha."
MacyTmcterry
Preparation & Dessert
Licking Ice Cream GIFGiphy"Still my favorite delivery. On a Saturday night, they ordered a pint of gourmet ice cream and a box of condoms."
fd1Jeff
There is so much to learn about people from their deliveries... and I am SHOOK!
As Valentine's Day approaches, we're going to be inundated with signs that tell us love is in the air.
Why is love elusive for so many of us?
Or is it perhaps right in front of us as we've seen in so many films and TV shows?
Redditor SpeedyMammoth wanted to discuss why love has been kept from so many, so they asked:
"What’s stopping you from being with the person you love?"
Sometimes... it's just not meant to be.
One Sided
Love Me Do Not Want GIF by MOODMANGiphy"The feelings are not mutual."
MrTumnus__
"Same. Been 5 years. Hurts much less but a lingering pain is always there. Especially since I've not been able to find love since."
NouveauQubecois
Happy 4 U
"Thought I met my soulmate actually. We met in college and were friends for three years. Always thought he might have a crush on me but he was in a really bad relationship and I would have never gotten involved. Then they broke up, we started hanging out more and things just felt right."
"When we did start dating, it was incredible! No relationship is perfect but I’d never been so happy and in love. First time a man has looked me in the eyes and said 'I can’t wait to marry you' and honestly I still think about that some times. Anyways, he cheated on me with his ex, got back with her and then they broke up after a week or so."
"A couple of his friends left him because he just changed into a really shi**y guy and I’m actually still friends with some of them myself. Now he’s doing what he loves and I’m happy for him! I just wish things had worked out, almost two years later and I’m still struggling not to think of him every day. I really hope I can get over him and find my own happiness again."
sadsporkyy
Closed
"She wanted us to be open. I wanted us to be exclusive. I was deeply in love with her and I really miss her. I ended up breaking up with her. Aside from that one incompatibility, I think we were a near-perfect fit. We had a wonderful relationship and it ended amicably, but it’s really hard to let go of someone you genuinely love when your relationship didn’t really have any problems. It took all the willpower I had to go through with it, and it was very painful."
CaptainTripper
Life pro tip...
"She’s with someone else."
MrOuija313
"We’re both with someone else and there are kids in the picture."
"Life pro tip: the person you are the most compatible with in your teens or twenties is not necessarily someone you will always be compatible with as you get older, especially once you both realize what it means to take care of kids all day every day."
persistentporpoise
Gone
Sad Rabbit GIF by Muffin & NutsGiphy"She died."
OrigamiApple
"Me too bro. Sorry for your loss. Sorry for all our losses."
Ba_Dum_Ba_Dum
"Same. I've tried again over the years. It's not the same. I'm sorry for your loss."
exactoctopus
Loss is always the one of the number one reasons.
Taylor Knows
Looking Around Music Video GIF by Taylor SwiftGiphy"Me. I am the problem."
hiyesgood
"I have a lot of trauma to deal with and I’m still trying to figure out who I am as a person. I didn’t think it was fair for him to ride along until I get to a point where I was mentally healthy. Could be months. Could be years. Thankfully I’ve been in therapy for 8 months now while changing my lifestyle. I don’t expect him to wait for me so I do my best to not reach out."
hiyesgood
In Time
"Bad timing. But we always find one another. Hopefully we get together before I'm too old to enjoy it."
moffettusprime
"Exactly this. She was my first and we were too young. It never worked out for us because of bad timing. Somehow I will always have this lingering hope that we will end up together. Even though I recently met a girl I am crazy in love with and this feeling has pretty much disappeared to the background."
GreenLurch
Issues
"She doesn't want to be with me. Part of it is her trauma, part of it is my trauma. Our traumas don't play well together. Her instinct is to avoid intimacy, my instinct is to seek it out. Really shi**y. I already have clinical depression, loneliness, and insomnia. What's your reasoning for breaking up? She's got an avoidant attachment style so when we got too intimate, she would pull away. I sought reassurance, got too needy, and pushed her away."
SomeDudeinCO3
What's to Be...
"Some people aren't meant to be loved, but you can't help it if you fall in love with them."
ForwardMountain2808
"You absolutely can help it if you fall in love with someone not 'meant to be loved.'"
"Boundaries, confidence, and self-respect will help you fall out of love with anyone that doesn’t want to be with you."
"Have a cry. Hit the bottle for a weekend. Then compose yourself and saddle the F up. There’s a whole world of people out there - good people - and you get one chance at this spinning rock."
"Don’t you rob the world of your love and don’t rob yourself of the experience of receiving love just because it didn’t happen with the person you thought it should."
HamburgerJames
Be Strong
Screaming Season 4 GIF by Broad CityGiphy"Fear of rejection, I don't know if she is even willing to have ANY relationship at all."
Meme_Lord_E
Love is a battlefield, as they say, so keep your armor and wits about you when you fall... and maybe you'll be caught off guard in the best of ways.