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People Explain How A Business Permanently Lost Them As A Customer

Reddit user OpposedToBears asked: 'How did a business permanently lose you as a customer?'

We've all experienced poor customer service, even at some of our favorite places.

Though we might think certain places are completely reliable, every now and again we might find our food taking an unexpectedly long time, or be treated less than cordially by a new employee.

In most cases, these unfortunate situations were something of a fluke and won't stop us from going back in the future.

Of course, there are more extreme cases, which see the end of our ever using or frequenting certain businesses ever again.

Redditor OpposedToBears was curious to hear cases of businesses permanently losing customers through their practices, leading them to ask:

"How did a business permanently lose you as a customer?"

Bank Robbery... Done By The Bank!

"I had been a Wells Fargo account holder for 13 years."

"I started with a joint account with my parents as a teenager and later opened my own accounts and closed the joint account."

"My brother also had a joint account with my parents that he later closed when he opened his own account."

"He didn't really use his account with them and it was sitting empty."

"Fast forward to me being in law school and broke as a joke and my brothers account overdrawn because of some fees they were hitting it with."

"Wells Fargo decided to pull money from my almost empty account to cover my brother's overdrawn account."

"The only link between my account and his that we both, at some point in our lives, had joint accounts with my parents even though they were both now closed."

"Wells Fargo was wholly uninterested in listening to any sort of reason and repeatedly stated that this was their 'policy' despite the absurdity."

"My brother reimbursed me but I closed my account and have refused to do business with Wells Fargo on any level since."- kikithemonkey

Their Service Is Ironically Anything But "Direct"...

"Directv."

"They let you buy any movie or channel package online or with a remote, but if you want to cancel something you have to call into their 1-800 number."

"After sitting on hold forever and then having to sit through a bunch of offers on other channels and packages I just cut the cord."- ClassicPatsGamesYT

Tv Guide Satellite GIF by Eternal FamilyGiphy

Corrupt Car Salesmen Is a Cliché. That Just Won't Die...

"AutoTrader Online."

"Bought a car out of state and they never transported it."

"They also never handled the paperwork."

"Seller and I had to do it all ourselves."

"Weeks of phone calls with AutoTrader ending in, 'We promise', 'doing that now', 'just shipped', 'you should hear from them within X hours'."

"2 months.. nothing."

"Never again Autotrader."

"I don't believe your lies."

"Thank goodness seller was a decent human."- hyteck9

The Customer Is Always Right...

"I ordered carryout from a French restaurant in Pittsburgh early in the pandemic."

"The order was around $120."

"I gave them my PayPal debit card number."

"When I got to the restaurant, I added a bottle of water, which changed the amount I owed to, say, $127."

"So they processed the two orders, for a total of $247, which I did not realize until sometime the next week."

"It took over a month to get my first $120 returned to me."

"The owner of the shop could not have been any nastier, saying it was my fault."

"Never have I ever gone back there."- EnlargedBit371

Shocked Night Out GIF by Pudgy PenguinsGiphy

Makes You Wonder How They Ever Turned A Profit...

"SiriusXM called me to get me to renew my subscription."

"Here's how the convo went:"

"Me: I haven't used it in so long I didn't even know I had a subscription."

"You can go ahead and cancel it."

"SiriusXM rep: OK, your credit card on file is expired, so for you to cancel your subscription we need your updated credit card info so we can charge you for the last month of service and the cancellation fee."

"Me: Wait, so you want me to give you my credit card info so you can charge me to cancel your service, which I just told you I'm not using?"

"SiriusXM rep: Yes, that's right."

"Me: And if I don't give you my credit card info you have no way to charge me?"

"SiriusXM rep: Yes, that's right."

"Me: LMAO no. Goodbye."- OuterRimExplorer

People Expecting To Get What They Pay For Shouldn't Come As A Surprise...

"Vivid Seats."

"I purchased a floor ticket for a concert and was sent a mezzanine (2nd floor) ticket and unfortunately didn't notice til I got to the concert."

"Obviously floor tickets were WAY more expensive than the ticket I received."

"Vividseats refused to refund me because 'the seller fulfilled my order' ."

"Apparently doesn't matter if you don't get what you pay for."

"I filed a charge back with my credit card and just found out this morning that I won."

"I won't ever be using them again, customer service was horrible."- evelocityf

Desolation Row Concert GIF by My Chemical RomanceGiphy

Some Might Call This Karma...

"Twenty-seven years ago there was a little Italian restaurant in Greenwich Village in New York City."

"We had a friend who was on tour with an entertainment act, and whenever he would pass through New York, we would all get together with him for dinner."

"He was coming through the city late one night."

"We couldn't start dinner with him until 10:00 PM."

"This was not good for my wife and me as she was in her first trimester and waiting that late for dinner was not good for her stomach."

"My wife and I had an early dinner in the city, saw a movie, and then met our friends at this Italian restaurant."

"We decided that since we were not hungry, we would buy all the appetizers for the whole table."

"There were about 12 of us."

"We also said we would not be ordering an entree."

"We were told that this was unacceptable and I asked to see the owner."

"The owner came over and informed us it was the policy of the restaurant that we must order an entree regardless of how many appetizers we purchased."

"I protested pointing out that I had ordered over $100 in appetizers and I could get 2 entrees for $15 each."

"This idiot would not budge."

"So I canceled the appetizer order and purchased 2 lasagnas instead."

"I then requested that the entrees be packaged for takeout as neither my wife nor I were hungry in the least."

"I was once again informed that the entree MUST be presented at the table before being boxed to take out."

"Neither we nor any of our friends ever set foot in there again."

"I had a client in the village four months later and I walked past that restaurant."

"It was boarded up."

"Good riddance."- Sprocketholer

Lisa Ling Thank You GIF by MaxGiphy

You Can See Right Through Them...

"Glass door."

"They're f*cked."

"Make you leave a review to read reviews."

"On top of that they delete reviews posted by employees."

"I just want to know if the company I'm applying for is a hellhole."

"That's it."- heavenstarcraft

When Communication Is Your Business, You'd Better Communicate...

"AT&T."

"I had the weirdest situation."

"We had to transfer our landline to their new service but still AT&T to AT&T."

"It took over 21 days to get it working and I called them every single day (no joke)."

"They would say the same stuff 'we'll reset the system'."

"I decided to cancel it then said well you need to pay for the cancelation fee."

"I'm like, but you guys lagged so long that it made me cancel."

"Did not budge at all and said well you missed the deadline."

"Cancelled - AT&T internet ,phone, cable."

"Cancelled - AT&T business internet/phone."

"Cancelled - AT&T Mobile."

"I understand I'm just a number and won't bring down their business but you ain't getting another dime."- shocktopper1

Internet Web GIF by Sam OmoGiphy

No matter our profession, we've all had an "off" day at least once in our lives, so it's always a good idea to give people the benefit of the doubt.

But when people don't treat others with respect or compassion, or frankly don't do their job, don't expect any kindness or understanding in return.


People Reveal The Dumbest Reason They've Ever Lost A Friend

Reddit user Mister_Moho asked: 'What is the dumbest reason you've ever lost a friend for?'

People Reveal The Dumbest Reason They've Ever Lost A Friend
Helena Lopes/Unsplash

Maintaining friendships as we get older becomes a challenge.

The fact is, people evolve as they move on to different chapters in their lives, whether it's work-related, changing schools, or raising a family.

And while we do our best to keep the friendships involving our besties who've seen each of us go through our various ups and downs in life, it's inevitable that some gradually fade into the background and are eventually forgotten.

Curious to hear from those who've lost touch with friends, Redditor Mister_Moho asked:

"What is the dumbest reason you've ever lost a friend for?"

Workplace friendships can change without notice.

The Hurt Coworker

"We were coworkers, best friends. This dude quits the job and blocks me on everything?? I still don’t understand why."

– ToastedTurtle420

"He was probably hurt that you quit and apparently didnt know how to express his feelings in a healthy way, being a 45 year old man. 5 bucks say he got into his car after work that day, put on some sad music and cried."

– Waflstmpr

Gone And Forgotten

"I got laid off from my job a few months back that I’d only been at for just less than a year, and my best friend, whom I worked with during that time, of 5 years still hasn’t contacted me. That sh*t hurt."

– HyrumCWill

"Got hired, became great friends with a guy that's been there 25 years. We both hated the 'new owner' who owned it 5 years. (I was brand new)."

"Worked side by side for 6 months, went out 3-4 days a week after work for a beer. Every Fri we set our schedule for Monday. I worked in the field, he worked in the shop. We both arranged our schedules to help each other out."

"He'd said many times, 'we' had the best system he'd worked in 25 years there."

"I quit at 6 months. He knew I'd be quitting, we both talked about quitting as the owner was an idiot."

"I called him that Fri to see if he wantedd to grab an afterwork beer."

"45 yr old guy literally yelled into his phone 'no one here likes you so stop calling.' I chuckled, thought.that's weird, but ok."

"Called back. He answered, was really serious. Said it again. Calmer."

"Said look guy, you were never one of us, and you proved that when you quit."

"It was the weirdest and most chick-like breakup I've ever had!"

"I thought, a week ago, we took the company truck on a delivery, and his wife made us sandwiches at his house for lunch?"

"Always wondered if he hated me because I 'made it out'?"

"I picked the time to leave right after a big project, so he wouldn't be stuck doing my job. The timing was perfect to hire my replacement. Was really weird. Guess I hurt a 45 yr old dudes feelings somehow?"

BillyJackFaceKick69

Some people are terrible at communicating.

Non Answer

"Friendship of 20 years, She never told me why ('you know why") thats the dumbest reason ever."

– AssociateMany102

"Something similar like this. Best friend since kindergarten decides to suddenly ghost me after she ended up moving schools during junior year. The last several times we saw each other we never said much even at sleepovers. October, 2 months into the school year I noticed she has me blocked on social media. It didn’t help that throughout the rest of the year where people asked me how she was doing since we were always close. Took them about Senior year to stop asking and getting fake sympathy from a few including my parents. Meanwhile some of her acquaintances who she still had contact with always glared at me in the halls. Looking back at it in that last year, I can say we had our differences…."

– _hot_maruchan_

Ghosted

"Same. I was good friends with a guy for 15 years. Hung out at least once a week, usually minimum of 1 day at the weekend if life was busy. We would game together most night, grab a takeaway at the weekend and nothing seemed out of the ordinary."

"We had a meal one night and had even been discussing plans for the future and the next day he cut off contact."

"Blocked me on everything including my number as my calls just wouldn’t go through."

"After about two weeks I decided to go around his house and make sure he wasn’t dead. No answer. I tried a few more times, also email and phoning. Eventually after about a month I had to assume he was dead as I didn’t really have any contact with anyone else that knew him so I left it."

"After about 6 months I managed to find an old email messenger by accident I had forgotten about like 10 years ago and it said he was online so I reached out and he replied about 3 days later saying sorry he had been to some place for work and had to help there."

"Well turns out that was a lie as that location has never (and hasn’t since) had a store at that location."

"He then gave me his 'new' number and said he would fill me in."

"Number was not his, and immediately after he sent it to be the messenger changed to 'this person can no longer receive messages from you as you have been blocked.'”

"Never got an explanation or what I’ve done wrong."

– Interesting_Tone6532

"I also lost quite a bit of money because of this as I had been planning to go to an event which I had pre paid for and he said he would go if I booked it. I had told him when I was booking it for and he had verbally agreed to go if I sorted out all the details. Well I got some back for cancelling it but not everything as I didn’t want to go alone."

"The last thing is that his friend did the exact same thing to him over a girl about five years into us being friends, and he said to me then and swore that he would never do anything like that to anyone, and I believed him because if he was always pretty blunt when he didn’t like someone."

Sorry for the long message, I’ve never really found the right post to rant about this."

– Interesting_Tone6532

Some friendships aren't meant to last forever.

The Drug Dealer

"Had a friend that got pulled over by police and caught with drugs with intent to sell. All good, I always knew he consumed and it was not my problem. One week goes by, I give him a ride home during the afternoon and when I meet him at the same day during the night, I find him looking for his stash that he left in my car without telling me. He was surprised that I got mad. Entitled and spoiled kid. I cut all our ties."

– shur_t

Bad Taste

"My best friend in high school stopped associating with me when I started listening to bands other than Green Day."

"I wish I was joking."

– StrixArcana

"I'd see this happening in middle school, but high school?! Damn, someone was superficial..."

– OP

"In middle school someone told me I wasn’t “allowed” to listen to the Beastie Boys and Cypress Hill. I had to pick one."

– unit_79

You can't always predict everyone's behavior but based on their reactions to various circumstances can be very telling of who your "friends" are.

When their true colors reveal an individual to have a personality that contradicts the affable image of them you had before, it just shows they were never a friend to begin with.

The examples above were definitely reflective of the notion that it's not a matter of how many friends you have on your growing list on your social media friends lists.

It's the ones who will have your back no matter what that you want to hold onto.

I thought about being a delivery driver once.

Then I remembered the heinous pranks my friends and I would play on the pizza guys.

Shameful!

Also, after years of watching Dateline NBC, I'm not walking alone up to or into strangers' homes.

I can only imagine what some of these brave people walk away with burned on their psyche.

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Photo by Kelly Sikkema on Unsplash

As Valentine's Day approaches, we're going to be inundated with signs that tell us love is in the air.

Why is love elusive for so many of us?

Or is it perhaps right in front of us as we've seen in so many films and TV shows?

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We all reach points where we wonder if our choices were correct.

How can we not look back and try to figure out the road map that got us where we are?

It's an exhausting experience.

And sometimes the idea of self-reflection catches us by surprise.

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