Staying at a decent hotel can be a luxurious experience–whether it's during a vacation or a business trip.
It's a temporary home away from home, and the change of scenery from the confines of your bedroom at home is like a breath of fresh air.
Curious to hear from hotel employees about the bizarre incidences that have transpired on their watch, Redditor Slider-678 asked:
"Hotel workers, what is your craziest story?"
If you think the cleaning staff is expected to always go above and beyond by doing more than just turning down the bed, you have another think coming.
Why I Quit My Job
"I worked in a decent hotel in college, was the night auditor. One night the police came in and went directly to a room around 2am. They escorted a prostitute out and asked to speak to the manager."
"After they were done speaking with my manager the officer handed me the phone and she told me to go in and clean up the room. I never made beds or did any of that so I wasn't sure exactly what she wanted. I went to the room and there was trash everywhere. There were uncapped syringes, used packages that had contained drugs and general filth everywhere. I called the manager back to tell her that I wasn't touching anything because of the uncapped syringes. They were literally all over the place and I wasn't going to pick up piles of clothes or move blankets."
"The manager said that if I didn't clean the room I was fired. I said fine, you have a half an hour to get here because I am leaving. I was the only one there overnight. As she pulled into the parking lot a short time later I walked over to my car, didn't even wait for her to get inside."
– EntrepreneurNo1145
Slow Attacker
"Working at a luxury hotel, I once got a call to remove a snail from a guests room as it was 'coming after them' and that they were 'afraid for their young child.'”
– Additional-Car2163
Rage is real.
Deescalating Violence
"I worked night shift, and was the only employee in the entire hotel from 11pm to 6am. Around 3 am I get a few calls about a fight in an upstairs hallway. I grab a pair of scissors and tuck it up my sleeve and make my way upstairs to see what is going on. When I get there there are 2 guys having a full on brawl. I'm 6,2 and very broad shouldered, but these guys were taller and ripped as hell."
"As I approached a 3rd guy, just as large as the other 2, comes out of a room with a knife yelling 'get the f'k off him'. I stop a ways away and just shout at them. They all stop immediately and look at me. I'm getting ready to run for it when they all just deflate. Knife guy drops the knife, the others let go of eachother, they all hang their head, and one mumbles 'I'm sorry.' under his breath."
"They looked like a bunch of toddlers who had just gotten caught stealing cookies. I told them they would have to leave right now, or I would call the police, and they all just nodded. They followed me onto the elevator, and spent the whole time apologizing and pouting while I escorted them out. I have never seen a situation go from 100 to 0 so fast."
– Vypernorad
Standoff Over A Girl
"Some guest was in the parking lot, waving a gun around & threatening to shoot up the place, resulting in a tense stand-off with cops for about an hour before they finally took him down (alive). The impetus behind the whole thing? He, his buddy, & the buddy's wife had gone out that night with the intent that the wife was gonna let the gun guy f'k her up the a**, but she got cold feet at the last minute and they locked him out of the room when he got mad. So, yeah, he was so drunk and wanted to tap that a** so badly that he decided to threaten a whole hotel."
– throwtheclownaway20
Kitchen Brawl
"High strung cook had an argument with a-type bistro attendant. It just kept escalating to a pull-apart brawl when a kitchen knife got involved. The pair crashed through the swinging door and was rolling on the carpet when the regional manager just happened to be walking in. Cops were called, I think both got fired or arrested."
– The68Guns
These items left behind by former hotel room occupants are not your everyday pick of the litter.
The New Employee
"I have a friend that owns a small motel just off a highway. I would hang out with him and chat on some late nights. One night, he got a call that one of the guest heard a loud crash in the room next door. Checked the computer and saw that the room was unoccupied. Friend and I go to check it out. We knock and there is no answer. He opens the door and there was a cat in the room."
"It knocked over a lamp and smashed it. It was super friendly and came right to us. We took it back to the office and looked at the room records. The prior person that was in the room abandoned the cat when he checked out three days earlier. He was already on the other side of the country when we called him, and he said he was not coming back for the cat."
"My friend took ownership of the cat and now she is the motel cat. She walks all around the property and takes care of any mice or critters. She even has her picture on the wall as one of the 'employees'. Not sure why the maid service did not see it when the room was being cleaned. We think that the vacuum scared the cat and she hid somewhere. Still was a dick move of the old owner to leave the cat behind."
– mrsheikh
"Someone left their boa at ours. Who knows where it was hiding when the housekeepers cleaned the room, but when the next guests checked in and crawled into the bed, it was under the pillows. It scared them SO bad. We had to call animal control to come get it."
– bittyitty
Is It Alive?
"Found one of those black fuzzy caterpillars in a room. I carried it outside, oh so carefully not to lose it. Put it down on sidewalk and it didn't move. I picked it back up to make sure it was alive and realized it was someone's fake eye lash."
– Love-Dizzy
People are wild.
A Whiff Of Senior Sex
"When I was 15 I was a bus boy at a local resort (Little America, Cheyenne, WY). Occasionally, the restaurant I worked in would ask one of the bus staff to deliver room service to one of the rooms, they always asked male staff for safety reasons."
"On one occasion I was asked to deliver a tray to a room. I took the tray to the room and a scantily clad woman answered the door. I never went in the room but could see there were about 8-9 men and woman in their 60’s-70’s (almost all of them nude) in the room. . . even at 15 I knew the room smelled like sex. I remember I was tipped well."
"Went back to work, no one ever asked how things went and I never really mentioned it to anyone because I didn’t think anyone would believe me."
– wyoflyboy68
Ask And Ye Shall Recieve
"Probably not the best story to share on politically-correct Reddit, but I also worked room service in my late teens. There was a female waitress in the restaurant that constantly complained about the males-only policy for room service. After weeks of being chewed on, the hotel manager finally relented and let her carry every other order. She lasted 2 weeks before she said no more and quit doing room service."
"I saw my fair share of sexcapades, but she was getting the full-frontal nude creepers ordering one drink at a time. Poor girl wasn't prepared for all of that. This would have been late 1980's."
– PantherChicken
Sure, a getaway in a nice hotel is always something to look forward to.
But based on some of these stories, ignorance is bliss.
That doesn't keep me from peeling off the bed covers that are presumably never washed and keeping my shoes on in the rooms I've booked for vacations.
After all, who knows what remains trapped in all of the fabrics and draperies?
If only hotel walls could speak.
Things Management Of Five-Star Hotels Don't Want You To Know According To Employees
This might not surprise you much but you should never trust the glass in hotel rooms.
A relative of mine refuses to use glasses and would rather drink out of cups she brings with her. She said it was because hotel cleaning staff are so stretched for time that they will clean the glasses with the same rags they'd use to clean the bathrooms.
When she said that, it put me off using glasses put out in hotel rooms ever again.
But that's not the only horror story from the land of hotels, five star or otherwise.
People shared their stories with us after Redditor catstevenseagal asked the online community:
"People who work at 5-star hotels: what type of s**t goes on that management doesn’t want people to know?"
"Every single hotel..."
"Bedbugs. Every single hotel from run-down motels to 5-star resorts has dealt with bedbugs."
Soulilkeether
My worst nightmare. I dealt with them once and never, ever want to deal with them again.
"Our concierge..."
"Our concierge was Les Clefs D'or, had all the connections, this dude could get you into the French Laundry same day. He would often greet guests with sangria and sprigs of mint from his garden. Sometimes he had lemon slices from his tree too! He loved to tell guests all about his garden and they ate it up.
Yeah, that's all BS. Mint, lemon, and any other garnish we got from the local grocery store. The sangria? Cheapest boxed stuff we could find. But he sold the story like no other. At the end of the day, it worked."
Duwinayo
It's all about the image.
Guests at these fancy hotels might need to think twice about what they're paying for.
"Some were greeted..."
"We weren't allowed to greet celebrities by name since they wanted to be anonymous, so we would use their alias that day. Some were greeted by sex workers who were always super nice to everyone. A regular would rent out a room for a day, once a month, and make 30-40k that day from clients. Celebrities, business guys, you name it. Crazy."
Mubly
You've got to respect the hustle.
"I worked at one of the premier hotels at a ski resort in the country; top 10. Met celebrities, royalty, politicians, athletes."
"Hockey players are the nicest athletes by a wide margin. Royalty is great or more likely, awful. A-list celebrities want to be left alone or treated as just another person. Politicians are bigger aholes when they're with their families. Saw lots of sex, drugs, underage drinking, sex workers, the usual."
pdx4nhl
Duly noted. I will only hang out with hockey players from now on.
"In some places..."
"Dead people. In some places, there's a reasonable chance somebody has died in your bed. Obviously, it varies with the type of hotel and its clientele, but in some places you get deaths weekly (not that the hotel is unsafe but you have unfit old people over-exerting themselves). One place I worked maybe 40% of the beds had been died in."
KaneMomoa
I suppose this shouldn't come as a surprise. People die anywhere and everywhere all the time. Hotels are no different.
"What goes on..."
"What goes on in the room next to you. This week we had to evict and arrest a couple for causing over $15K in damages to a room. This was done quietly late at night and the nearby rooms never found out."
counterslave
When done correctly... no one will ever know.
These businesses have a reputation to uphold. They're not about to let something like that come out and make the news.
"NEVER EVER EVER..."
"NEVER EVER EVER (I REPEAT!!) USE A CHOCOLATE FOUNTAIN FROM A HOTEL OR BANQUET HALL!!!"
UnusualForm3237
Okay, okay! I believe you! I'm not going to do it!
Nor would I...
"Middle eastern royalty..."
"Middle eastern royalty ships in multiple Ferraris and Lamborghinis to the hotel from their home country to drive for the week; caught drag racing later that night by the cops in the neighborhoods of Beverly Hills."
candybarkiller
Middle eastern royalty is truly a different specimen altogether.
"A lot of lonely people..."
"A lot of lonely people going on vacation to end their life. Happens a lot but is never mentioned on the news."
Cool-Lemon-662
In quite a few states, there is an actual law for this. They must check.
"Worked at the high end restaurant at a ski resort that hosts a famous film festival. Lots of sex in the walk in coolers, but never the people you'd want to walk in on."
[deleted]
Oh dear.
Not that you'd join... that would be quite unprofessional.
Ask any of the hotel staff to share some stories with you the next time you stay somewhere. What they tell you might surprise you... or disturb you.
Have stories of your own? Feel free to share them with us in the comments below!
If you or someone you know is struggling, you can contact the National Suicide Prevention Lifeline at 1-800-273-TALK (8255).
To find help outside the United States, the International Association for Suicide Prevention has resources available at https://www.iasp.info/resources/Crisis_Centres/
Hotels are weird, if you think about it for longer than five seconds. You're paying money to lay down on a pillow for sure a thousand other people have slept on.
Hopefully, the hotel has done their due diligence, cleaned the room as best they can, and provided excellent service to make you forget this fact.
It's when the hotel doesn't cover the previous tenants that we seem to find the biggest problems.
Reddit user, harbac, wanted to hear the horror stories from the moment you checked in when they asked:
"What was your worst hotel stay experience and what made it so terrible?"
You don't expect opening the door to your hotel room to feel like a raffle, spinning the wheels of a slot machine hoping for them to line up to a pleasurable experience.
*Grandpa Simpson Leaving The Restaurant GIF
"My dad went to a hotel once and checked in to a first floor room. He went in the room, put his stuff down, opened the curtains...and a man was hiding there."
"My dad went “excuse me”, closed the curtains, got his stuff and left. Went to the front desk to explain that a man was hiding in his room. Turns out the guy had just robbed a place and somehow got into the room with an open window."
arcant12
Peeing With The Buddy System
"The bathroom locked from the outside. If you accidentally shut the door all the way, you had to have someone in the room open the door for you when you were done. If you were by yourself, you were SOL until someone came back, or you called the front desk from the bathroom to send someone up. This was pre-mainstream cell phone usage, so you may not have had your phone on you at all times."
"Needless to say, we got our stay comped."
cousin_geri
Charging For Their Mistake
"One time when I was on Nebraska, the hotel we stayed at, they gave us the wrong keys and gave us the keys to someone else's room! Then when we complained, they said "oh well. We'll have to charge you for another room. " Like WTH then when we got OUR room keys, the beds were unmade and the bathroom was dirty, plus there weren't any towels in the room either. By far the worst"
neelas23
Double Up!
"Motel 7 in El Paso had a software problem, lost track of occupied rooms. Rather than checking, they issued keys to possibly occupied rooms and waited to see if anyone complained!"
"I twice opened my new hotel room door to find other guests in there. Jesus."
FrankieMint
Hotel Room A/C Is Famous For It
"The air conditioner was SPITTING OUT ICE while I was sleeping. Woke up thinking I wet myself but then realized half the bed was soaked. Other than that it was fine."
kimochii12
Excuse Me, You're On My Sheets
"I checked into a hotel once and when I got to my room I opened the door and found a couple having sex on the bed. I went back to the desk and asked for another room."
debroq
Recently "Used"
"Booked a last minute no name motel in Niagara Falls NY the night of Black Friday. Figured we’d drive down, rest until the stores started to open then hit the malls. Got there probably around 6-7PM."
"Front desk told us our room wasn’t ready. Thought that was very odd, but we accepted it and went for dinner first."
"Came back, got our key, went in, and the room reeked of sex. Bathtub had soap bubbles on it, bed had fake rose petals and oddly some baby carrots under it/ the pillows, entire room look disheveled."
"We sat at the table and watched the tv rather than risk touching anything."
"We made a comment when checking out that it was a very unsanitary and sketchy location. Guy claimed our room smelled weird because of the ‘air freshener’."
"That was the last time I went cheap on a motel."
not-jess
Ready To Peace Out
"I needed to find a hotel in Dayton, OH because of my daughter’s gymnastics competition. I read online reviews and the Travel Lodge there got good reviews. The price was good too, so I booked it."
"I had difficulty finding it because it was dark and their sign wasn’t lit. Parking lot was pitch black. Just outside the entrance there were 2 sketchy guys that looked like they were negotiating a drug deal."
"Inside the motel lobby was dimly lit with flickering lights. The room was no better. Stained sheets, holes in the bedspread and hair in the shower. The fitness room consisted of a stair stepper that was broken and an old tv on the ground that was also broken."
"I told the front desk that I wanted to cancel our reservation. She said, “I don’t blame you. This place is gross. I had an I interview at Kohl’s & hope they hire me so I can quit this place.”
DareWright
Keeping The Answers Close To The Chest
"Checked into a casino hotel in Shreveport, La. Put our stuff in the room and then went to the casino. Came back hours later and could not get into our room. Traipse to the front desk to find out why the card key was not working. Was informed that our room had to be exterminated due to "an infestation". When I inquired what type if infestation? I was told that the desk clerk was not allowed to divulge that information. Got hotel manager and he lead us back to our room, let us in and the place was tossed: furniture overturned, mattress off of bed, etc. There was our luggage and belongings pretty much where we left them."
"Manager than took us to our new room and gave us the key cards for it. I asked how the hell do you check someone into a room then discover it is infested with whatever? He was unable to adequately answer my question. I asked him about what type of extermination chemicals they used because our stuff had been exterminated as well. He again could not comment. Wound up throwing out any consumables, didn't wear anything from our luggage and checked out early the next morning, never to return again to that hotel. When we got home washed everything in the hottest water available. As an aside: itched for a couple of days afterward but this was probably power of suggestion."
whatoosee
A Lot Of Movement
"Happened over Christmas time in China. Came back to the hotel after dropping my boyfriend off at the airport so was clearly not in the best mood only to find a lot of my belongings moved around the room and items missing... including my passport..."
"There was food that she moved into the bathroom, my deodorant was in the shower and my shower gel was on the tv cabinet, things were taken out of my suitcase and other items were put into my suitcase, jewellery was on the floor etc. Just really random stuff had been moved."
"I had to go to reception and try to speak Mandarin (I was studying) and explain the situation. My passport was the main issue and I managed to get it back but I had gifts from my mum that were thrown out."
"Turns out the cleaner had taken my passport with the sheets to the laundry room which is crazy as it was actually in a cupboard (no safe available). Checked out 2 weeks early and got a refund for all the missing items as she admitted to throwing them away but she wouldn't say anything about why she had gone through my things or why she had moved anything."
mao64
These are probably the ones you were expecting.
Just, so much blood.
Kind Of Hard To Miss
"I stayed at a Travel Lodge a few years back. Went to get into bed and there was a blood stain on the sheet right in the middle of the bed. Pulled the sheet back and there was a HUGE puddle of it on the mattress, still wet. Not nice!"
kaylrobs
"Not as bad as that but Airbnb I stayed in a few weeks ago. It was just a room in the bottom on someone's house that had 3 other secluded rooms. Was pretty rough even by my standards but was late so settled in, finally laid down to find the duvet was covered in dry blood."
"Decided to sleep with just a sheet and heater on high woke in the middle of the night to a faint/tranc like voice speaking another language nonstop for 30mins (probably longer after I fell asleep)."
"First thing in the morning noped out of there.."
kosterzoo
Blood And Bugs Are A Terrible Combo
"Back in 2015 I travelled to Switzerland and we made a stop in Interlaken and decided to spend the night. The area was pretty much super busy with tourists so we ended up at a hotel and paid $250 Swiss francs for the one night ($300USD-ish)"
"Woke up a few times during the night feeling somewhat itchy but figured it was the summer heat and linens. At one point I woke up to use the bathroom and I was itching myself as I was taking a leak in the dark. I turned the lights on and noticed black and red specs on my legs and forearms.... Bedbugs and my blood. Went back to bed and turned on my cell flashlight under the sheets to see a bunch of scattering bedbugs all over our sheets."
"I’m the morning I told my wife since I didn’t dare wake her up to tell her. We put the DND sign on our door and went down to speak to management but they weren’t around. Decided to have breakfast in the hotel and then sift through our things before trying the manager again. We get up to our room and it was serviced by housekeeping despite the DND sign. Every last bedbug was removed with the sheets and we had no evidence besides the welts."
"Went back down, found the manager and told her about the bedbugs. She initially didn’t believe us and obviously didn’t see anything in the room when she came up since it was cleaned. As a last resort, I asked the manager to ask the housekeeper to bring over the linens from our room and low and behold the sheets were still littered with bedbugs."
"Needless to say, we ended up not paying for our stay and spent the next few hours sifting through all our luggage and washing all our clothes."
sbellotti84
What?! Even More Blood?
"Went to a historic hotel in Chattanooga, TN. Walked in the room, blood everywhere. The bathtub, the curtains, the walls, floor, lamp, everywhere! Hotel refused to move us. We moved ourselves to a different hotel that night."
ResLifeSpouse
"I stayed in a hotel on the strip in Vegas for a conference a few years ago. Was talking to my wife on the phone while getting ready for dinner, and had to tell her "Honey, got to go, I think I just found wet blood in my room.""
"Called the hotel, and they said they'd send someone up to look at it. I pointed out what I had found - a drop on the frame of the dresser. He took it apart, and someone had bled all over this thing and all they had done to clean it was wipe off the surface. The frame around every drawer had puddles of blood."
"They neither moved me or reimbursed me. Unfortunately it was the same hotel where the conference was held so I was kind of stuck."
Matosawitko
Look up reviews, ask around, and be willing to cancel if something goes wrong. There's no need to sleep in blood.
Ever.
What's the worst hotel stay you've ever experienced? Tell us about it in the comments.
Want to "know" more?
Sign up for the Knowable newsletter here.
Never miss another big, odd, funny, or heartbreaking moment again.
The finite nature of a hotel stay can lead guests to behave in ways they wouldn't normally. And where there is saucy behavior, there are the artifacts left behind.
And who is there to pick up those pieces on the following morning? The hotel staff--cleaners, maintenance people, technicians, even managers when things get unruly enough.
Some Redditors who've occupied those positions recently shared the wildest things ever left behind by guests.
Some were gross, some exciting, and some just downright puzzling.
MichaelJCaboose_ asked, "Hotel cleaners of Reddit, what's your most memorable find left behind by a guest?"
Many people chose to share the times they came upon the disgusting remnants of an uninhibited night before. The guests responsible left a collage of artifacts that looked more like a still-life picture of hedonism than a living quarters.
Alone Time
"Three empty bottles of wine, about two dozen cherry pits scattered all over the floor and under the furniture, and red-colored puke all over the bedspread."
"There was only one guy staying in the room."
-- OneWayRabbit
The Consequences of Fame
"Found a human poo in the kettle once. Worse part was it was a 'celebrity' (crappy uk reality show) doing a guest appearance at a local club."
"Him and his mates filled the rooms iPad with di** pics too. Hotel got rid of the iPads shortly after that."
-- Geknock
Taking it Literally
"By the tub: empty gallon JUGS of milk next to empty CONTAINERS of Quaker Oats."
"Ma'am that is not how you have an oatmeal bath."
"If it matters, it was whole milk."
Of Another Species
"Not me, but my best friend works in house keeping at a hotel chain. I've heard some nightmare stories, but there are two that really stand out. The first was after a furry convention came through town, and there was an absurd amount of sex toys left behind. It's pretty common to come across them from time to time, but this almost had to be purposeful."
"The second was a massive unflushable sh**. She refused to dispose of it, and left the task to her manager. She described it as inhuman, and the size of a football. It took a spatula and a knife from their kitchen to make it manageable enough to flush."
People Explain The Worst Thing That's Ever Happened To Them On Their Birthday
No Closet Is Too Nice
"Friend worked a 5-star hotel and found a turd in the closet." -- Boganvillia
"That's not a very nice thing to call your guest, but as someone that worked in customer service, I agree. They are turds." -- theassassintherapist
"Closet poopers are what happens to shy poopers if they don't face their poop anxiety." -- Stunning_Honeydew201
OTC Drug Use
"Packets and packets of ibuprofen. Just everywhere - bottles too. It was football players staying there."
-- Locust45
Work Retreat
"I do maintenance. Had a group of part time housekeepers that are mentally handicapped working with their job coach go into a suite with adjoining door. There were 3 construction workers staying, 2 and their supervisor."
"In the one side with a pull out couch and DVD player, they found a full size blow up doll, empty small bottles of lube, used condoms, several beer bottles, and a stack of porn on DVD. Doll was on the pull out couch and everything else was all over the bed."
Other former cleaners described the times they came to a vacant room to find some very unexpected objects. These weren't as gross as the previous examples.
But the mysteries of what exactly the guests did with these items are still unsolved.
Steer Clear of Gadgets
"Almost tazed myself with a 'tube of lipstick' that I found under the bed." -- Naprisun
"insert lipstick taser gif here" -- georgiomoorlord
"so nobody's talking about this person using hotel bed lipstick" -- ST4R3
Hisssss
"Wasn't the cleaner, was overnight manager. The morning shift housekeeper called me to a room that had a live diamondback rattlesnake in it. We were located downtown, no way it just came in from outside."
"Found out a week later the guest was part of that snake handler church."
Back on the Road
"My friend's family owns a motel. He tells me they once found an auto transmission in the bathtub of a room." -- smorkoid
"Yup, I've heard of this before. You go to the town on a bachelor party, take a pill and then wake up and your transmission is in the bathtub full of ice and 3rd gear was removed" -- cavegoatlove
Making it Cozy
"I worked as a hotel cleaner during undergrad."
"My first day of work someone left a hatchet in the bathtub."
"Also, someone completely decorated the room with framed family pictures.. and left them all there. I think their stay was only 2 days. They set some up on the furniture.. but also legit hung some on the walls."
-- Eric_Partman
Finally, some people shared about the times they were pleasantly surprised to find that guests left behind some really nice stuff.
And, of course, finders keepers was in full swing.
Ahhhhhhh
"I worked for a hotel that had cabins, so I would be in and out all day in the hot sun. On one of those hot days I opened the fridge to find an unopened bottle of Dr. Pepper in the freezer part.. it was perfectly slushed."
"It made my day. This was years ago, too!"
-- Syndaquil
As If They Knew
"A whole box of magnum ice creams. My fave!" -- nightcana
"If this was in Melbourne, you're welcome. I bought them but got invited out. Checked out the next day and left them in the freezer and I couldn't stand the thought of putting them in the bin." -- hemansteve
Repurposed
"My partner gets apartments ready for the next people renting them out after leases are up, they've found so, so many bdsm toys. One of which (a flogger) is my cats favorite toy over all others now including her very expensive cat toys hahaha"
Celebrity Guest
"My girlfriend worked the front desk at a hotel where snoop Dogg stayed."
"He left his drawers and white tees. Snoop also left a bunch of Tic Tacs."
"But the best thing he left was a plastic Tupperware bowl over the smoke detector."
-- niketen
It's a fun idea to think back on all your hotel stays and recall anything you've left behind over the years.
And then, depending on what exactly it was, you can imagine what the other side of that story turned out to be.
Want to "know" more? Never miss another big, odd, funny, or heartbreaking moment again. Sign up for the Knowable newsletter here.
Hotel Housekeepers Describe The Strangest Thing They've Ever Seen In A Guest's Room
Staying in a hotel offers the guest a unique luxury: live exactly as you'd like--within the bounds of the law, hopefully--and then walk out without cleaning anything up.
Then the staff swoops into to clean it all with unbelievable efficiency before the next guest arrives to do the exact same thing.
After all, that's a big part of what the guest pays for.
But some people completely overstay their welcome. They trash the place, break the law, ad leave things utterly destroyed. Or, in some cases, the do things that are absolutely puzzling.
karmeleon_ asked, "Hotel housekeepers, what's the strangest thing you've seen in a room?"
Keep That Thing Safe
"I mean, when you work in housekeeping, things related to sex, drugs, and just general grossness quickly become far less strange, lol."
"But my favorite story is when I had to get a witness to open a room safe that had been left locked by a guest. Its contents? One Taco Bell bean burrito. Best guess is a particularly drunken guest mistook the safe for the microwave."
-- khaliandra
A Deeply Uncomfortable Honeymoon Setup
"I worked room service at a mid-range hotel. One of the funniest things I remember seeing was during a champagne and chocolate covered strawberries delivery for a honeymoon package."
"This one was requested for delivery before the guests arrived, and I could tell the second I walked into the room that I was not the first person to have been in there. Someone had tossed rose petals around the room and added some decorations for their magical night."
"The one that stood out though: a 3'x3' print out of the bride's father with a massive, cheesy grin and a thumbs-up. It was taped to the ceiling directly above the bed."
Took Some Getting Used To
"I initially found it strange that high school/college aged boys will 'hang out' in each other's rooms completely naked."
"They'll answer the door, completely nude and 100% shamelessly and carry on a conversation with me as if nothing was out of the ordinary."
"At first I thought they were doing it for a laugh to see if I would say anything, but the amount of times it happened dismissed that thought. People are just strange."
Great Guests. A Little Too Great.
"My friends family ran a little hotel at the beach. Nothing fancy, but it was oceanfront. My friend once went to a room to clean, and found the ENTIRE place CLEAN."
"Not just wiped up and etc. the walls and ceilings had been scrubbed, the carpets looked like they had been shampooed, the tub/shower looked brand new (quite an accomplishment at the beach with super hard water and salt spray), the bed frame had been cleaned..."
"...the old beach furniture had been cleaned and repaired, the knobs and track on the sliding glass door had been polished, the railings on the deck had been thoroughly scrubbed, the dirty linens were stripped and folded with a sign saying 'dirty.'"
"We were kinda curious if someone had been killed or what."
My Bed, My Morals
"I worked at a hotel many years ago. We used to get professional sports teams stay for two or more weeks at a time."
"One team that came a few times was particularly interesting. Each room had two players (two double beds per room) and it was funny to see very religious books on one bedside table and porn on the other."
"The most disgusting thing I ever found was a used tampon in the bed sheets and condoms in the toilet. Come on, the bin is just next to the toilet and that thing doesn't flush!"
Mysterious Disappearance
"I worked front desk at a hotel. Our housekeepers found a big purple sex toy in a room and brought it to the housekeeper's office."
"Laughs were had by all until it went missing the same day. Still don't know which one of my co-workers took it"
-- legosinspace
Two Horrible Messes
"I'm not a housekeeper but I worked at a hotel and there were two stories."
"The first, this couple on their honeymoon checked out in a hurry, and when the housekeeper went into the room there was sh** spread on the walls and a hole dug out of the mattress. Still no idea what went down in there."
"The second I guess wasn't discovered in the room, but a guest killed a woman, chopped her up, and put her in his suitcase and rolled it out of the hotel. A trail a blood led to the dumpster where he dumped the suitcase."
An Absolute Party In There
"I was a housekeeper for 3 weeks in a classy boutique hotel when I first moved to a different country before finding a better job. The first room I cleaned was one of the fancier suites, and upon opening the door, it was clear the occupants had set off numerous confetti crackers the night before."
"There was golden confetti EVERYWHERE. But most of it was concentrated in the bed and in the big clawfoot bathtub. Then a trail of wet confetti to the shower. Nightmare to clean up."
Zero Chill
"My wife used to be a housekeeper for some cabins in a state park. One time, one of her co-workers found a brand new pistol tucked behind a dresser. Apparently no one claimed it, so she got to keep it."
"On another occasion, one of her other co-workers that was extremely religious, found a plate of home-made brownies and ate a couple of them. They turned out to be edibles!"
"She had never had marijuana in any capacity and ended up on the bed, slowly talking about how she thought she was dead and they had to call 911!"
Making Himself at Home
"Not me but a former colleague who used to work as a hotel housekeeper."
"The strangest thing he ever found was a Polish guest who had left the mini-fridge filled to the brim with sausages."
-- amvoloshin
Yikes
As a hotel guest: I won a company contest to fly myself and a guest to a week-long paid vacation; fancy hotel, free daily activities, etc. What they did not tell us -- and I doubt we were the only ones in this situation -- was that the company paid someone to brazenly ignore the Do Not Disturb sign, and enter our room to drop off free swag while we were away. Came back to find company-branded bluetooth earbuds nestled between the handcuffs and the pillows.
Lions, Tigers and Bears
After a decade of managing hotels, managing housekeepers, there are just too many things. Drugs hidden inducting and then they forget the room they had been in, so they checked into multiple rooms and broke multiple chairs trying to get to the ducts to try and find the drugs (they never did). Dead bodies. Too many sex toys. Lots of drugs. Guns. Swords. Torture devices I was unaware were legal. All the things that go in a standard room occupied by Steven Tyler (the mind boggles). The hospitality industry is an odd one.
Back Exit
Not a housekeeper, but worked at a hotel. The amount of times a housekeeper, or hotel worker, has found a dead body or other things, was wild to me. You obviously don't want to alarm guest, so they try to always use a back entrance/exit
No staff was traumatized
My sister's husband's family had something against grandma dying in the family home so they put her up in the nicest place in the city for what was supposed to be her final days. She lived another three and a half months and the bill was crazy expensive. I like to think she did it purposely.
They had 24-hour nurses and no hotel staff was traumatized.
Socks
Once cleaned a room where in the bed, the couple left behind both a pair of crotchless panties (ew) and a single, abandoned sock that was pink and had the male/female symbols linked as a pattern...proof that they are hetero-socks-ual, if you may.
I still laugh at that pun. My coworkers never did.
Glitter bomb
We also had a lady who I'm sure had schizophrenia or something who took apart almost anything electronic (alarm clock, tv, lamps, etc) and put alluminum foil over the air vents etc. Also smeared her feces on most of the walls. We lost in court when we tried to seek damages.
As listed, TONS of people think they are awesome friends/lovers and pop confetti glitter and rose petals everywhere in rooms.
Lots of firearms under mattresses get left.
Lovely Ladies
A bag of sh!t, wrapped in a freezer bag and hanging in the free-standing cupboard.
This was the Marriot Hotel in Bristol.
The previous guests were two lovely ladies.
We had a group that would come every year for Passover. They had a bunch of rules and traditions that dictated certain things that they couldn't do during this time if it was "work". One of these was that they could not tear toilet paper from the rolls, the compromise was replacing the toilet paper with boxes of tissues. Pulling was fine, just no tearing. This also meant that if the toilet paper/tissue once used and discarded, did not make it into the wastebasket or toilet, they could not pick it up and the housekeeper had to do it.
Ok, sometimes super gross, but we respected it. What got us was one room not only had sh!tty tissue everywhere, but someone had taken the time to climb up on a chair, unscrew the air vent cover, shove a bunch of tissues into said vent, then put the cover back on and screw it closed. Not sure how none of that was seen as "work" but using toilet paper and cleaning up after ones self was considered work and a no-no.
The pillow
Nothing too crazy but one time a baggie of pot fell out of the covers when I made the bed. I finished up placed it on the pillow. I think they left me a tip the next day...
Out of this world
I'm the front desk supervisor at one of the biggest hotel chains, the brand I work for is a 3-star category so nothing too luxurious! This is my first hotel job and I've been here for 2 years now! This hotel is a pretty new hotel, only 2 years and a half old! When I started working here we had a room that smelled like sewage for about a year, the room was out of order for the whole year, when they finally fixed it, the first person that checked into that room was out of this world.
He called the front desk a couple of times accusing us of throwing live bugs under his door and he requested new towels. As I'm walking up there with his towels, I see him running naked to his room from the other side of the hallway, I go back to the office & I tell my manager, he then calls the cops to have him kicked out. Once he leaves, we go into the room and we found cigarettes being dipped on bug spray, lots of them!! The smell of that room still haunts me.
Want to "know" more? Never miss another big, odd, funny, or heartbreaking moment again. Sign up for the Knowable newsletter here.