We all have various brands and businesses we tend to prefer over others.
Sometimes, we might not patronize these businesses because they have a superior product, but because they might seem more trustworthy than their competitors.
Indeed, some people have had such terrible experiences with companies, even some esteemed corporations, that they went running from them straight into the arms of one of their rivals.
Vowing that they would never, ever spend money on this company ever again.
Redditor SignificantClick8284 was eager to hear which companies people have zero trust in, leading them to ask:
"What company will you never trust again?"
Their Poor Communication Is Kind Of Ironic...
"Comcast."
"Their agents will lie to your face and act like you're in the wrong when called out."- bigdammit
customer service call center GIFGiphyNot A Place To Spend Or Save Your Money...
"Ashley Furniture."
"Joke of a company."
"Bank of America - also scum."- KrankOverman
Better Question, What Question Will You EVER Trust Again...
"Unfurls paper scroll that stretches to the floor and rolls out the door."
"Ahem."- djb2589
"I see no reason to trust any company."- lycos94
When The Conformation Email Is Moot...
"Booking.com."
"I 'booked' through them just to find out that the hotel had no record of my reservation."
"Then I spent an hour in the lobby trying to get them on the phone, just to find out the price wouldn’t be honored and have them try to sell me another nearby hotel room."
"Nightmare."- DuncanAerilious
"Oh, oh The Well's Fargo Wagon Is A Comin'..."
"Wells Fargo."- clubberlang2005
"Yup."
"I was one of the WF customers who suddenly had 3 mystery WF accounts under my name."
"This was prior to the court case so I went in to my branch to ask WTF."
"The manager said the guy who set up those accounts was the same guy that setup my original 2 accounts - a checking and savings account."
"That a-hole tried to make it sound like he was doing me a favor by setting up all these accounts."
"Making it worse he says I need to login to my account in order for him to remove the other 3 accounts."
"He hands me that password box, I enter my password and he says 'that's an easy one to remember'."
"Is that your favorite band?'"
"After he said that I asked for the branch manager and told him what just happened and that I was closing all of my accounts'."- thescreamingstone
kate mckinnon snl GIF by Saturday Night LiveGiphy"That's All Folks!"
"ACME."
"Every f8cking thing."
"From anvils to bat suits to zoot suits always FAIL."- alien_survivor
Not Equipped For The Digital Age
"HP."
"Thier printers (large and small format) are all complete trash that require constant upkeep."- Bluegrass_Barbarian
Pictures And Fine Print Can Be Misleading...
"Airbnb."- pkovach64
"My wife and I were drinking and got pretty drunk at an Airbnb and without letting us know the hosts sent a bunch of people to the property to refill the propane and other stuff."
"They came into the house while we were drunk and half-naked and were catcalling my wife in front of me."
"This was a pretty big and well-known group operating in Tennesee."
"From what we found out this is extremely common."- Huge-Plantain-8418
Giveaway GIF by AppSumoGiphyAnalog Has Its Benefits...
"EA."- bullet312
"I lost all my sims sh*t because I hadn't logged in for more than 6 months."
"EA told me to reset my password so that they could restore my account."
"They kept saying the link was in my email, but it never came."
"Kept calling to try to get the issue fixed over a few weeks, then I realized they were just d*cking me around."
"F*ck EA."- MotherOfDogs1872
And To Think They're Supposed To Help You...
"Any insurance company."
"Especially health and homeowners."- carolizzy81
FalsE Advertising
"Nabisco."
"They took double stuffed Oreos, reduced the amount of cream to the same as the regular Oreos, and are still selling them as double stuffed, and are charging double stuffed prices!"
"The betrayal is unforgivable."- It_Wasnt_Me79
oreo GIFGiphyAs If Taxes Aren't Annoying Enough...
"Jackson Hewitt!"
"Had our taxes done a while back, and the tax preparer asked if we wanted the $200 cash advance."
"We did not."
"She then proceeded to change our information and use hers to get the temporary card with the advance."
'She then used an ATM to withdraw cash."
"She was arrested, but getting a refund was like pulling teeth from a hen."
'They didn't believe that it happened even though we had the paperwork with the tax preparer's information on it."
"It was a frigging nightmare!"
"Oh, I almost forgot she added me to the return and said I was the sister instead of the mom, so we ended up owing $1500 on top of the bullsh*t from the tax preparer."
"I do our taxes now."- RoguePhoenix259
People like to know when they're spending money that it's going somewhere they can trust.
Especially if their money is going somewhere that is supposed to keep their money safe, to begin with...
Do you ever use a product and wonder... "Who in the world thought this would work?"
That seems to be an issue with a lot of items in life.
Like, who designed all these extra dinner forks?
It's all too confusing when you just want to eat a salad and a steak.
Let me keep my fork.
You're wasting water on all the cleaning.
Think before you create.
Redditor DongLaiCha wanted to discuss some products that may need more in-field research, so they asked:
"What products are clearly made by people or companies who never actually use them?"
Remember CDs?
It was easier to break into the Pentagon than open that plastic wrapping.
Who thought that idea up?
Too Dry
Hair Bathing GIFGiphy"I swear that people who design some shampoo and conditioner bottles have never tried to use them while wet."
danarexasaurus
Assessments
"Elementary state assessments. They are the most obtuse, poorly written, unrealistic questions on earth. They enrage me. They are clearly written by people who either have zero experience in elementary education or haven’t had any in a decade or so."
meadow_chef
"I have a BA in English and couldn't figure out one of the answers to my child's third-grade ELA state test practice. I spoke to the teacher about it and she sounded so defeated about the testing. There's no way to prepare children for a test when the questions and answers are so poorly written that the students, their teacher, and the parents can't pick the correct answer."
DistractedHouseWitch
Cheap and Expensive
"A few years ago we wanted a coffee maker with a slightly larger carafe. The only 14-cup one we could find at a reasonable price was branded with Drew Barrymore's name. Whatever, we bought it. It was the worst kitchen device I've ever owned. The interface to set the clock, program it, etc. was absolutely baffling to use, never seemed to do the same thing twice."
"The instructions were apparently written by whatever guy at the factory had a cousin who'd seen an American TV show once. And when it actually did somehow make coffee, it came out shriekingly hot, to where I would put a couple of ice cubes into my travel mug when I left for work just to get it down to drinkable temperature."
Fabulous-Quality-282
Flip It
"Those who make the 'pull this flip to open' on plastic packaging of cold cuts."
MissNatdah
"Similarly, the people who make 'resealable' packages of food products where you have to cut it open in a certain place, but cutting there either results in: A) the package still being sealed closed, or B) ruining the internal sealing zipper. I have this issue with the frozen dumplings I buy and no matter what I do, I have NEVER been able to reseal the package as advertised and have to resort to a chip clip."
pls_send_caffeine
Punch a Hole
Mac And Cheese Eating GIF by Megan BatoonGiphy"The 'push here to open' spot on Kraft Mac and Cheese."
coop_doop
"Whenever I get a different brand I just punch a hole in the same spot out of habit. It’s about exactly as hard to do as with the Kraft ones. So they might as well take out the perforating step and save .001¢/box in the production process."
Reaper_Messiah
Why do they want to keep our Mac and Cheese from us?
Give me my meal!!
Tearing Sheets
office paper GIFGiphy"Those toilet paper holders in public toilets that cut off at two sheets."
theshortlady
"Same area: those paper towel dispensers that require a two-handed pull, commonly leaving you with two little torn-off triangles of paper in your hands."
repowers
Useless
"Zebra printers. I swear Zebra customer service is useless. I've had to call the help desks for the specific companies I've worked for because the Zebra CS is just like 'Huh!?'"
monotoonz
"We wrote our own internal manuals for how to setup, manage, and troubleshoot Zebra printers. It includes helpful information like 'Do not call Zebra about this issue, instead, see Appendix A' (which is screenshots of conversations about how it is is a known issue and the resolution should be coming shortly (dated 2016))."
001235
City Life
"Maybe a bit off-topic, but in a meeting with a former colleague of mine, the person in charge of the metro for a nearby city admitted that he had never used the metro. Not that he didn’t use the metro, but that he had never used it in his life, even once. I suspect that this kind of thing isn’t uncommon for government services."
KireGoTI
"Similar story. A lifelong friend of didn’t even know we had a Metro until a recent expansion meant she had to drive a different way into her office. She works for the city council."
TheKingMonkey
Warn You
"Hospital beds. From the standpoint of the person who has to push it around and mess with rails that get caught in the mattress and plug it in with a long dirty cord that gets mixed up with another random cord that no one knows its purpose. No retractable cords so they constantly drag on the ground and try to trip you when pushing the bed."
"Brakes that are in the most awkward position that you have to invert your knee to reach with your foot. And worst, the screeching, ear-piercing alarm that they emit to 'warn you' that the bed is not locked. Hospital beds are obnoxious."
Agitated-Effort3423
Help Please
Customer Service Waiting GIF by Juno CalypsoGiphy"Customer-facing software. Developers should be required to hire grandmas under the explicit condition that if grandma can't look at a menu option and decide what to click without giving up and calling the help desk your functionality has failed."
Puzzleheaded-Bat8657
I can't even begin to get into software options.
It brings back too much PTSD.
"What companies shamelessly make sh*t products, year after year?"
False Advertising
"Holiday gift basket companies."
"I once felt obliged to buy one from a lady I worked with and it cost around fifty dollars."
"She had a brochure with various baskets and I chose one that was assorted candies and had a decorative wooden rocking horse."
"When it arrived it was just a bag of candy that I could have paid 35 cents for at a gas station."- Artai55a
30 rock gift basket GIFGiphySave A Few Cents For Inferior Quality
"It’s a throwback, but rose art for sure."
"They just decided their destiny was to sit on the shelf next to Crayola and get purchased by folks who are balling on a budget or cheap."
"No goals for product improvement at all."
"Just 'hey, wanna save three bucks?'"- Lucetti
Improvements Unlikely In This Digital Age
"Any printer manufacturer."- gbeegz
"HP printers."
"I have a $600 fancy laser HP printer we got six or seven years ago, and they have succeeded in updating the software to the point that nothing works anymore."
"I used to be able to print over Wi-Fi easily, scan over Wi-Fi, etc and now none of it works."
"I haven't changed any of my network hardware, things are hardwired."
"Also, I used to be able to use aftermarket ink cartridges and the printer has started giving me sh*t about it."
"I really like HP's computers, but their printers are a bunch of bullsh*t."
"Oh and their auto-update software won't go away even though I keep disabling/ removing it, and it installs software updates that breaks the current functions."- Bazirker
It's The Customer Service You Pay For...
"Oracle."
"Products intentionally sh*tty so they can make most of their money selling consulting just to make it, sort of, work."- s-starr
One Reason Sports Should Always Be Played Outside
"EA sports titles."- Stitches_Ito
Even Carrie Bradshaw Doesn't Like Shoe Shopping THAT Much...
"Doc Martens."
"My old pair from 20 years ago are still going strong, any new pair I get craps out after a year."- korar67
Doc Martens Shoes GIF by SORANGiphyScreaming For Ice Cream... And Not In A Good Way...
"Breyers and their 'Frozen Dairy Dessert' nonsense."
"Before 2006, Breyers ice cream was really good!"
"I loved their coffee ice cream!"
"And then they changed their formula and made the mess they have now to the point that they can't even legally call it ice cream anymore."
"Does anyone remember those old Breyers commercials where the kid tries to read the ingredients on an inferior product and struggles to pronounce things like 'mono & diglycerides' and then easily reads Breyers ingredients as 'milk, sugar, and cream?'"
"What a joke."
"Unilever loves to buy brands people trust for quality products and use that trusted brand name to get people to buy lower quality for higher prices."
"It seriously has the same consistency as Cool Whip now."
"And Unilever has the audacity to say that this is what customers asked for!"- akittyafterus
World Cup Wow GIF by FIFAWho Exactly Is His Audience?
"If lockpickinglawyer is anything to go on its lock-companies."- knatten555
Literally Selling Sh*t...
"Home Depot has been selling manure since its founding in 1978."
"In fact, a quick search of the website found they proudly sell over 178 manure products."- atomicscateboard
The Original "Catfishers"...
"Mad Catz got away with murder for years."- Einar_47
Apple Is Listening...
"Samsung appliances."
"F*CK YOUR FIRMWARE UPDATE ON THE FRIDGE!"
"Also those plastic trays keep breaking and are sh*t quality."
"My 1987 Maytag is still cranking the coldest brews on earth and hasn't been serviced ever in its life and sits in a dark room in my basement since he was demoted from the kitchen for being out of fashion by my wife."- zendor666
Customers Weren't Looking For An Authentic "Frontier" Experience...
"Frontier Airlines."
"Sh*t experience, customer service, quality, reliability, comfort, convenience and fees."- Micklikesmonkeys
There are those who always like to give second chances whenever possible.
When it comes to spending a little more money for a more reliable product, however, customers should rightfully be one and done.