Capitalism means that brands compete for consumers. One negative experience at a brand by one human can lose that brand hundreds of customers.
If it gets bad enough, that brand could even go out of business.
Brands can also be political.
Nike standing with Colin Kaepernick both gained and lost it a substantial amount of customers.
Choosing or shunning a brand makes a statement.
What statement do you make?
Redditor jngdavid asked:
"Which brand has lost you as a customer?"
Here were some of those stories.
Bye Bye Bank
Bank of America. Their ATM was down so I had to go in and deposit my check. Paid all of my bills and had pretty much no money (this was during college), and they hit me with a $10 service fee which overdrew my account, and then they charged me a $35 overdraft fee.
So, $45 I didn't have because their machine was down. The person I talked to on the phone was a complete dick and I decided to get rid of my account right then and there. He then gave me an attitude about canceling. Eff that guy and eff Bank of America.
A Problem They Created
Movistar. Once they downgraded my phone "on accident" and later were unable to undo the downgrade because "they can't replace a phone by another model" and kept me waiting for two months until I said "screw it" and bought another phone.
Money Out The Wazoo
Ticketmaster ... .00034 seconds after tickets go on sale, SOLD OUT for all but cosmically afar seats but their subsidiary Stubhub has them for 400% more but you need to pay an oxygen fee, electricity fee, left turning fee, reach around fee before the fee to disclose fees ... at least 50 shows that I've declined to go when I see that loathsome logo... never ever EVER going to pay them a dime .. probably a fee for that too...
The Fabric Attacks
Victoria's Secret. In my 20's everything I owned was from VS. Over time I realized the quality was declining and the prices were absurd. I would have reactions to whatever they treated the fabric with and that was the last straw. I stopped buying from them.
I'm Doing Your Job
Netgear. Buy one of their top end routers and when you need to update firmware, their automatic process corrupts on download ridiculously often, thus completely bricking it. Rather than fix it or offer to replace or anything, they just say "oh you should have done it manually because that happens a lot"
Wtf kind of response is that? Ridiculous
Left On Read
A lawnmower hit my parked car during work last year and it was terrible dealing with Progressive. The claims agent I got stopped communicating with me after a certain point and I ended up having to hound the lawnmowing company's owner to pay for my car's repairs.
Wells Fargo. Our first mortgage was thru them. After a couple years I get a call on the second of the month telling me my mortgage was due. I told them I had until the 15th. They told me that was a grace period and their investors preferred I pay on the first.
I told them I would make sure I never paid it before the 15th ever again and their investors could eat a bag of dicks. We paid the mortgage at 4:30 in the afternoon on the 15th (or closest prior weekday) for the next 5 years at the local branch which was a half mile from the house. Good times!
Sprint Far Away
Sprint. Recovering from surgery, sedated in a hospital, over 8 years ago, I had a pre-smart phone and no data plan. Accidentally pushed some sort of 'internet' button that literally brought up Sprint's home page. When the $450 bill arrived they refused to budge. I was within the 45 day 'cancel for full refund' stage.
This was a 2 year contract for my family of six. I returned the phones and cancelled the agreement but they refused to waive the internet charge. After talking on the phone with an escalation call center for over 4 hours I agreed to pay but vowed they would never see another penny from me.
One of a very small number of companies with a lifetime blacklist. I've paid my replacement carrier nearly $20,000 in the meantime. If Sprint ever merges with my carrier (they've tried a few times now), I will leave. If I go to a prepaid network, I will research to make sure whatever I use is not a rented Sprint network. Not one penny.
And I tell this story to anyone that will listen.
Find Another Sucker!
Adobe. I never liked their subscription model and then when administering licenses, the keys themselves end up being corrupted and then you have to go through a tedious process to have them all corrected again. Sub models on popular software always suck.
I was looking for a sectional and found one at a good price. The product page was a sectional, when I added it to my basket it was a sectional, when I paid for it my invoice said sectional, my confirmation email said it was a sectional... When I went to track the package, it magically turned into an Ottoman...
I called them and they said that they have to hold onto my money until the product was sent back to them. I understand that policy, however they were the ones that messed up. They requested that I take a day off of work to accept the package, so there's more money gone. They also didn't honor the sectional price as the sale was over when I found out about the issue...
This is the only time I ordered anything from them.
Post Office Shenanigans
Several years ago my computer died and I sent the laptop in to get the motherboard repaired. The process of getting the box back and forth, took several weeks, and when the computer was returned the wifi antenna was broken.
Thr amount of phones calls I made trying to get boxes, and dealing with the same person was so frustrating. I even spent a full day waiting at a friends for a box they said was delivered, and never came. Ugh!
I was trying to keep it out of a landfill, but my parents were kind enough to get me a desktop since the repair took so long. I still have the laptop but it had been only a year old.
My previous laptop lasted nealy ten years with no problems, it was a Lenovo.
Life On The Screen
Netflix. I'm sick of getting invested in their shows just to have them cancel them around the season two mark with no resolution.
After reading about the way they treat their warehouse employees, we cancelled our Prime account. No regrets. Cancelled Audible, too. As much as possible, we avoid anything associated with Amazon.
There's plenty of additional information that's come out since that confirms it was the right decision.
Alexa? You have to be out of your @#$%ing mind to let that in your house.
Not My Fault
Bank of America. I had a mortgage with them, paid with autopay as long as I had the mortgage.
About 8 years later, they started applying my check to some guy named Bob in the midwest. No explanation. No mail. No email. Got a surprise one day when they tried to foreclose on me from out of the blue.
I went there with all of my canceled checks, and they wouldn't fix it until I talked to one of the Vice Presidents of the company.
A Return For Nobody
TurboTax. Please don't use TurboTax. They tried to charge me $150 for a tax refund that I got for free through another site. For anyone in the US, you can get the same refund for free, I used freetaxusa.com. Don't use TurboTax they're a scam.
Loss Of Values
I'm a bit ahem older than most Redditors, so I remember vividly how great McDonalds used to be as a family dining experience back in the 70s. They had a simple, tasty menu that appealed to both kids and adults and the restaurant experience itself was dynamic and well-themed. I even worked at one in high school in the 80s, and I consider that experience the solid foundation of my professional work ethic as an adult.
Now McDonalds is just another low-quality corporate "everything-to-everyone/nothing-to-nobody" chain with a massive menu of themeless mediocrity. For the cost of their food, I could easily go to any local family-owned restaurant and get a much better version as a sit-down experience.
Not So Super
Supercell because of their rigged matchmaking system in Clash Royale and their obvious attempts at getting you to buy more gems so that you can continue in their rigged challenges and so that you can get the best cards. And their Pass Royale which is a monthly purchase, like, do they get enough money from their gem sales.
So, their sleazy business practices and their attempts at getting you to buy more things to win their games have lost them a customer and a player.
Vinyl Records Just Aren't Portable
NEVER EVER I WILL BUY FROM CROSLEY!!!
I've heard how bad it is and how it tricked people but it's absolutely gross!! It looks cute, portable, and nice. However people saying it that it is of quality THEY ARE WRONG!!!
I'm sorry, portablers, but buy something non-portable and burn your vinyls to CDs so you can bring your music anywhere without destroying your vinyls.
Another Appearance For This Company
I once had an account, for one month. Then during Summer I see a purchase for 1 month. The funny thing is.. I am Hungarian, I bought from Netflx in my country's currency. But the purchase was from Brazil.
Tried to watch something since the currency was less than the HuF. It meant I paid less for this month subscription than before.
So I left it there, then in October it happened again.
After that I contacted Customer support, oddly there was no prompt where I could learn about what to do when your account is hacked.. Eventually in a live chat I was able to get it fixed, and I received my money in euroes..€. Wich is worth more than the currency they used.
The whole thing is a mess.
Nike. Specifically for cross training and running shoes.
I was a collegiate sprinter and was big into crossfit for a while. Nike sneakers made for those things never stood up when it comes to wear and tear.
Within a month I had flaps on the soles come loose and rips in the sides. I swear they must put all of their efforts in basketball sneakers and Airforce 1s.
I'm not judging them off of one or two pairs either...I was a loyal Nike customer since high school and just figured that's how all shoes responded to intense exercise.
Then in college, my track team was sponsored by Ascics or Adidas (I forget, but it was one of those two A brands) and my world was changed. Those shoes lasted for seasons and I only replaced them each year because we got more for discount or free.
After college I tried Nike again because I had some money and wanted to splurge on dope looking shoes. Well, of course within weeks the soles started to deteriorate after basic running and exercising.
Overall, they still did the job but I'd rather pay for a shoe that does the same job without the quick wear and tear.
Worse Off Being A Loyal Customer
I wouldn’t say I’d never use Adobe again, I would just never auto renew my stuff.
Adobe’s renewal rate compared to cancelling and repurchasing my student plan was ridiculously significant. It would cost somewhere around £169.99 to buy into the full student creative cloud but they tried to push up the price to £249.99 if I simply let it auto renew after the year was up.
It seems like a bit of a dim idea to try and hike the price when it can be easily cancelled and bought again for the lower price. It’s funny to think that you’re worse off for being a loyal customer.
It's Not Snack Time
Late to the party and will get buried, but: any brand that forces me to listen to someone eating on their commercials.
KitKat, Beneful, Duracell - I have a list and, sadly, it grows probably weekly at this point. It's disgusting, advertisers, STOP IT.
Perhaps more than ever before, consumers are voting with their dollars.
What brands have lost you?
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Everyone has friends who you become less and less close to with each passing year.
This isn't always by choice, though, but simply by circumstance, when your lives both take different directions.
In some cases, however, we do find ourselves making a very conscious decision to stop spending time with certain friends.
Owing to the fact that these people might not be our friends after all.
In certain cases, the communication ends as the result of one specific moment.
Redditor D1Tytos was curious to hear the triggering moment when people decided to end their friendships, leading them to ask:
"What's the moment that made you realize your so called 'friends' were really just d*cks?"
Lack of Compassion
"When I got cancer and they never checked on me."- justagirlx19
Being Taken Advantage Of
"Worked with and rented a large house with my friend group after high school."
"Dumb and inexperienced with life, I didn’t know they were lying to me about bills and making me pay more/whatever they felt like until a family member asked about it."
"Eventually they all looked at moving into a new place without telling me."
"I felt guilty and confessed they would basically steal my money to shop with and planned on moving out while I was visiting family so I came back to an empty place and responsible for everything."- dylandbloom
"I found myself getting irritated whenever they called/hit me up."
"Because every time they'd only ask for something , never just to talk to hang out."- ybbetter_ratio
Happy Birthday Indeed...
"The last time I tried throwing a birthday party for myself."
"It always seemed like the ratio of people who said they'd come to people who actually showed was...lacking."
"But my final attempt."
"I had 20+ people say they'd show."
"Exactly one actually came."
"I've never had a birthday party since."
"But I'm still good friends with the one guy who showed."- Lachwen
"They asked to not have one of the people in our group over."
"They didn't want to tell him there was no game, they just wanted him to knock and pretend no one was there."
"I wasn't very cool with this but they didn't want to be 'confrontational' with said person."
"Before the next week rolled around they were saying 'there wasn't going to be anything going on' that Saturday."
"I knew they were full of sh*t, but went by to confirm they were all there that Saturday, and sure enough they all were."
"Just dropped them like a sack of potatoes and never spoke to them again, no reason to."- MickCollins
"Had 3 friends."
"2 I liked and 1 I didn't really like at all."
"Turns out they had a secret group chat where they just called me slurs and talked about me behind my back."
"The guy I didn't like sent me screenshots of this and me and him have been friends 3 years now."- c_a_t2·
"When I stopped drinking and realized that’s all we had holding our friendship together."- BillieBoJangers·
"I remember I was severely depressed and I called someone I thought was my friend."
"When he realized I wanted to talk about real sh*t he made up an excuse to hang up."
"After that he kept ignoring my calls."
"What's crazy is I was there for that dude when his wife left him for another guy."
"There were times where I wanted to escape his depressing stories, but sat there and listened because he was my friend."- horsetoothjack@ss119
"Couples retreat of 3 pairs, other 2 girlfriends flaked last minute, leaving mine."
"They still came, then had the nerve to tell mine the trip would’ve been better without her right to her face when I was out surfing."
"This was never established as a guys trip at any point."
"She fed them, organized the trip as a whole, etc."
"Guy lies about his well-being being bad cus he loves how worried someone reacts."
"I called him out on it when he lied to someone else and he literally said 'I enjoy winding people up, I love how they react when I say x'."
"That's gross to me."- PastaNotFound
Ending a friendship is never pleasant.
But time heals everything, and over the course of a couple months, it might become evidently clear how much better off your life is without certain people in it.
We all have songs that we can't get out of our heads, resulting in our randomly humming them while walking down the street.
Among the most infectious songs are theme songs to TV shows.
Be it from tuning in every week to catch up with Friends who will always" be there for [us]", or being "stuck in the middle" of a Grace And Frankie binge, we often find ourselves humming the theme songs of our favorite shows more often than we find ourselves quoting the best lines.
Even if it means humming an infectious melody to a wordless piece of music (Will & Grace or Seinfeld anyone?)
Redditor LinksOtherUncle was curious to hear what people considered the all time greatest theme song to a TV show, leading them to ask:
"What is the greatest TV Show theme song of all-time?"
"Duck Tales, of course."- Beautiful-Stranger20
"Believe It Or Not It's Just Me!"
"Greatest American Hero!"- GayHole
"The Truth Is Out There"...
"X Files"- CheliBeanBeardx files GIF by The X-FilesGiphy
"Bum Bum BUM bum...bum bum BUM BUM bum bum bum..."
"Sanford and Son"- jkulpa
The Original MCU
"90s X-Men."- Ourobius
"Just sit right back and you'll hear a tale..."
"Gilligan's Island"- Cantbetoobad1953Bored Gilligans Island GIF by TV Land ClassicGiphy
"It's time to play the music, it's time to light the lights..."
"The Muppet Show theme song!"- Poorkiddonegood8541
"A World Of Criminals Who Operate Above The Law"
"Knight Rider!"- BladeBronson
"Heroes in a half-shell, TURTLE POWER!"
"The original Teenage Mutant Ninja Turtles cartoon theme."- Petulant_Platypusninja turtles GIF by Teenage Mutant Ninja TurtlesGiphy
"You want to go where everybody knows your name."
The only thing more comforting than turning on our TVs to revisit a familiar town with familiar characters, is the comforting familiar music which greets us on our return.
Who hasn't had a moment when they learned what they thought was a revelatory piece of information, ran to share it with their friends, and were then greeted by a barrage of stone faces?
Owing to the fact that what we only just learned a few minutes ago, was apparently common knowledge.
These include your favorite movie star was in fact the offspring of another movie star, what gelatin is actually made of, or little tricks and strategies which make certain experiences so much more pleasurable.
For no particular reason, some people learn these things far later than just about everyone else.
Redditor Big_Piccolo_8369 was curious to learn which bits of common knowledge people were late to the party in knowing, leading them to ask:
"What is common knowledge that you found out way too late?"
"Always eat before shopping at Costco."- mtl_jim
Sometimes Silence Is Golden
"Just because I hold an opinion on something doesn't mean that I need to share it."
"I spent WAY too much of my early adulthood inserting my viewpoint into discussions that I wasn't really a part of."- xjuggernaughtx
How To Hold People Accountable
"Always get it in writing"- GKnivestake notes GIFGiphy
How To Keep Friendships Strong
"Simply asking 'how are you' once in awhile is all it takes to not fall apart from old friends."- a_burdie_from_hell
Know Your Worth
"Hard work isn’t always the answer."
"When I worked a minimum wage job, I would work hard and not take breaks, so a great job, and always finish early."
"I just then got told to pick up the slack for the employees who spent their time goofing off."
"Never got a promotion, raise, or even a 'hey, good job'."- Disco-Onion
Think Twice Before Lending Money
"That when people ask to borrow money especially if it's a friend or family just expect to never see it again."- Different-Chest-5716Loan Borrow GIFGiphy
Being well-educated in one area doesn't mean that a person can't be a total idiot in other areas."- Red-belliedOrator
Never Make Decisions When Angry
"'Every action made in anger ends in sorrow'."
"An attorney, when I was 24."- yours121110
"Don't make permanent decisions based on temporary feelings."- YoschnitzelAngry Inside Out GIF by Disney PixarGiphy
The Importance Of Sleep
"Going too long without sleep can impair your ability to drive the same way as drinking too much alcohol."- SuvenPan
We're all bound to be looked down upon every now and then for just learning something everyone else already knows.
Though always remember, the wisest ones are those who never want to stop learning.
I'm a simple person when it comes to video games.
I prefer to go with nostalgia.
All of these fancy deals put me on sensory overload.
But my goodness the technology really has come a long way.
And there are actual storylines and drama.
Good for y'all gamers.
Redditor TolisKoutrowanted everyone to list their thoughts on the greatest of the great.
"What video game do you consider a masterpiece?"
I love you Ms. Pac-Man. Always and forever.
It's a Ridevideo game physics jet GIFGiphy
"Roller Coaster Tycoon 2."
"Loved RCT2. The canned child laughing sound and the chain lifts noise are permanently burned into my brain."
my whole childhood...
"Man I miss Valve... Their games were designed in a way many developers could only dream of, they were revolutionary in almost everything they laid their hands on."
"Yeah that’s my whole childhood, still some of the best games… and actually playing HL- alyx for my very first VR experience was nuts. Loved it."
"They made a new game based in the Portal universe. It’s really short but it’s free and funny."
Better than Perfect
For real. The first one was absolutely perfect and then they somehow managed to make the second one even better."
"Portal 1's only fault is that it's very short. I just replayed it a decade since I last touched it and I cleared it in under 2 hours. Portal 2 had so much more room to add more mechanics, more puzzles, and more story. It's the perfect sequel."
"Half Life 2 was brilliant. After that I'd call out WoW Classic. It's hated now, but the first couple of years it was magic. It was a completely new experience exploring such a massive open world and nobody knew anything. So much fun on Ventrilo. Will remember forever. Championship manager in the early 90s. Maybe what I have played the most. I'll mention Fallout series, Witcher and Skyrim as well."
Simply the BestMovie Raise The Roof GIF by Star WarsGiphy
"Star Wars knights of the old Republic. KOTOR. Surprised it hasn’t been said."
"Absolutely! I played it as a kid and it practically taught me life lessons. KOTOR 2 is a little darker but quite good also."
How can you even tell any of the Star Wars games apart?
FAVE!!Episode 8 Mario GIF by Paramount+Giphy
"Super Mario World. It’s perfect. I don’t think there’s a single thing about it that I would change."
"That game is awesome. That and Mario 64. But I love the soundtrack from Yoshi’s Island."
"Deus Ex the first one."
"At the time the open ended options and story presentation were both really impressive. You could really appreciate that the developer committed to that (e.g. you could physically destroy most locked doors). I think a lot of games stop short of doing that because they don’t want to allow brute force solutions in addition to more elegant ones."
"Journey. Not as long and vast as many games here but an artistic masterpiece in my books. It’ll age much better than most games too because of the simplicity."
"I absolutely love journey; the music mixed with the visual story telling is absolutely stunning. Also it has, imo, one of the most interesting multiplayer experiences of any game."
"It’s def one of my top three games, but Gris’ artwork and music are peak for me. Also if you really enjoyed the exploration of Journey, you’ll probably love Outer Wilds. Great game, it’ll leave you wishing you could forget it and play it all again."
"Chrono Trigger, if you know you know, and if you don't, go play it immediately."
"Definitely, I feel like some of the best RPGs came from the SNES and Sega era. Chrono Trigger, FF 6, Secret of Mana, super Mario RPG, Earthbound, shining force 2, Phantasy Star 4. Still some of my favorites that i try to revisit every year or so."
"Came here for Chrono. Time travel just makes for amazing stories, and I love how you can make the game different each play through."
i can see your...Master Chief Game GIF by HaloGiphy
"Halo 3. Incredible story and thrilling gameplay. Hilariously fun multiplayer. Fantastic community. Nostalgia."
Video games have surely come a long way from Atari.
What would you add to this list? Let us know in the comments below.