Capitalism means that brands compete for consumers. One negative experience at a brand by one human can lose that brand hundreds of customers.
If it gets bad enough, that brand could even go out of business.
Brands can also be political.
Nike standing with Colin Kaepernick both gained and lost it a substantial amount of customers.
Choosing or shunning a brand makes a statement.
What statement do you make?
Redditor jngdavid asked:
"Which brand has lost you as a customer?"
Here were some of those stories.
Bye Bye Bank
Bank of America. Their ATM was down so I had to go in and deposit my check. Paid all of my bills and had pretty much no money (this was during college), and they hit me with a $10 service fee which overdrew my account, and then they charged me a $35 overdraft fee.
So, $45 I didn't have because their machine was down. The person I talked to on the phone was a complete dick and I decided to get rid of my account right then and there. He then gave me an attitude about canceling. Eff that guy and eff Bank of America.
A Problem They Created
Movistar. Once they downgraded my phone "on accident" and later were unable to undo the downgrade because "they can't replace a phone by another model" and kept me waiting for two months until I said "screw it" and bought another phone.
Money Out The Wazoo
Ticketmaster ... .00034 seconds after tickets go on sale, SOLD OUT for all but cosmically afar seats but their subsidiary Stubhub has them for 400% more but you need to pay an oxygen fee, electricity fee, left turning fee, reach around fee before the fee to disclose fees ... at least 50 shows that I've declined to go when I see that loathsome logo... never ever EVER going to pay them a dime .. probably a fee for that too...
The Fabric Attacks
Victoria's Secret. In my 20's everything I owned was from VS. Over time I realized the quality was declining and the prices were absurd. I would have reactions to whatever they treated the fabric with and that was the last straw. I stopped buying from them.
I'm Doing Your Job
Netgear. Buy one of their top end routers and when you need to update firmware, their automatic process corrupts on download ridiculously often, thus completely bricking it. Rather than fix it or offer to replace or anything, they just say "oh you should have done it manually because that happens a lot"
Wtf kind of response is that? Ridiculous
Left On Read
A lawnmower hit my parked car during work last year and it was terrible dealing with Progressive. The claims agent I got stopped communicating with me after a certain point and I ended up having to hound the lawnmowing company's owner to pay for my car's repairs.
Wells Fargo. Our first mortgage was thru them. After a couple years I get a call on the second of the month telling me my mortgage was due. I told them I had until the 15th. They told me that was a grace period and their investors preferred I pay on the first.
I told them I would make sure I never paid it before the 15th ever again and their investors could eat a bag of dicks. We paid the mortgage at 4:30 in the afternoon on the 15th (or closest prior weekday) for the next 5 years at the local branch which was a half mile from the house. Good times!
Sprint Far Away
Sprint. Recovering from surgery, sedated in a hospital, over 8 years ago, I had a pre-smart phone and no data plan. Accidentally pushed some sort of 'internet' button that literally brought up Sprint's home page. When the $450 bill arrived they refused to budge. I was within the 45 day 'cancel for full refund' stage.
This was a 2 year contract for my family of six. I returned the phones and cancelled the agreement but they refused to waive the internet charge. After talking on the phone with an escalation call center for over 4 hours I agreed to pay but vowed they would never see another penny from me.
One of a very small number of companies with a lifetime blacklist. I've paid my replacement carrier nearly $20,000 in the meantime. If Sprint ever merges with my carrier (they've tried a few times now), I will leave. If I go to a prepaid network, I will research to make sure whatever I use is not a rented Sprint network. Not one penny.
And I tell this story to anyone that will listen.
Find Another Sucker!
Adobe. I never liked their subscription model and then when administering licenses, the keys themselves end up being corrupted and then you have to go through a tedious process to have them all corrected again. Sub models on popular software always suck.
I was looking for a sectional and found one at a good price. The product page was a sectional, when I added it to my basket it was a sectional, when I paid for it my invoice said sectional, my confirmation email said it was a sectional... When I went to track the package, it magically turned into an Ottoman...
I called them and they said that they have to hold onto my money until the product was sent back to them. I understand that policy, however they were the ones that messed up. They requested that I take a day off of work to accept the package, so there's more money gone. They also didn't honor the sectional price as the sale was over when I found out about the issue...
This is the only time I ordered anything from them.
Post Office Shenanigans
Several years ago my computer died and I sent the laptop in to get the motherboard repaired. The process of getting the box back and forth, took several weeks, and when the computer was returned the wifi antenna was broken.
Thr amount of phones calls I made trying to get boxes, and dealing with the same person was so frustrating. I even spent a full day waiting at a friends for a box they said was delivered, and never came. Ugh!
I was trying to keep it out of a landfill, but my parents were kind enough to get me a desktop since the repair took so long. I still have the laptop but it had been only a year old.
My previous laptop lasted nealy ten years with no problems, it was a Lenovo.
Life On The Screen
Netflix. I'm sick of getting invested in their shows just to have them cancel them around the season two mark with no resolution.
After reading about the way they treat their warehouse employees, we cancelled our Prime account. No regrets. Cancelled Audible, too. As much as possible, we avoid anything associated with Amazon.
There's plenty of additional information that's come out since that confirms it was the right decision.
Alexa? You have to be out of your @#$%ing mind to let that in your house.
Not My Fault
Bank of America. I had a mortgage with them, paid with autopay as long as I had the mortgage.
About 8 years later, they started applying my check to some guy named Bob in the midwest. No explanation. No mail. No email. Got a surprise one day when they tried to foreclose on me from out of the blue.
I went there with all of my canceled checks, and they wouldn't fix it until I talked to one of the Vice Presidents of the company.
A Return For Nobody
TurboTax. Please don't use TurboTax. They tried to charge me $150 for a tax refund that I got for free through another site. For anyone in the US, you can get the same refund for free, I used freetaxusa.com. Don't use TurboTax they're a scam.
Loss Of Values
I'm a bit ahem older than most Redditors, so I remember vividly how great McDonalds used to be as a family dining experience back in the 70s. They had a simple, tasty menu that appealed to both kids and adults and the restaurant experience itself was dynamic and well-themed. I even worked at one in high school in the 80s, and I consider that experience the solid foundation of my professional work ethic as an adult.
Now McDonalds is just another low-quality corporate "everything-to-everyone/nothing-to-nobody" chain with a massive menu of themeless mediocrity. For the cost of their food, I could easily go to any local family-owned restaurant and get a much better version as a sit-down experience.
Not So Super
Supercell because of their rigged matchmaking system in Clash Royale and their obvious attempts at getting you to buy more gems so that you can continue in their rigged challenges and so that you can get the best cards. And their Pass Royale which is a monthly purchase, like, do they get enough money from their gem sales.
So, their sleazy business practices and their attempts at getting you to buy more things to win their games have lost them a customer and a player.
Vinyl Records Just Aren't Portable
NEVER EVER I WILL BUY FROM CROSLEY!!!
I've heard how bad it is and how it tricked people but it's absolutely gross!! It looks cute, portable, and nice. However people saying it that it is of quality THEY ARE WRONG!!!
I'm sorry, portablers, but buy something non-portable and burn your vinyls to CDs so you can bring your music anywhere without destroying your vinyls.
Another Appearance For This Company
I once had an account, for one month. Then during Summer I see a purchase for 1 month. The funny thing is.. I am Hungarian, I bought from Netflx in my country's currency. But the purchase was from Brazil.
Tried to watch something since the currency was less than the HuF. It meant I paid less for this month subscription than before.
So I left it there, then in October it happened again.
After that I contacted Customer support, oddly there was no prompt where I could learn about what to do when your account is hacked.. Eventually in a live chat I was able to get it fixed, and I received my money in euroes..€. Wich is worth more than the currency they used.
The whole thing is a mess.
Nike. Specifically for cross training and running shoes.
I was a collegiate sprinter and was big into crossfit for a while. Nike sneakers made for those things never stood up when it comes to wear and tear.
Within a month I had flaps on the soles come loose and rips in the sides. I swear they must put all of their efforts in basketball sneakers and Airforce 1s.
I'm not judging them off of one or two pairs either...I was a loyal Nike customer since high school and just figured that's how all shoes responded to intense exercise.
Then in college, my track team was sponsored by Ascics or Adidas (I forget, but it was one of those two A brands) and my world was changed. Those shoes lasted for seasons and I only replaced them each year because we got more for discount or free.
After college I tried Nike again because I had some money and wanted to splurge on dope looking shoes. Well, of course within weeks the soles started to deteriorate after basic running and exercising.
Overall, they still did the job but I'd rather pay for a shoe that does the same job without the quick wear and tear.
Worse Off Being A Loyal Customer
I wouldn’t say I’d never use Adobe again, I would just never auto renew my stuff.
Adobe’s renewal rate compared to cancelling and repurchasing my student plan was ridiculously significant. It would cost somewhere around £169.99 to buy into the full student creative cloud but they tried to push up the price to £249.99 if I simply let it auto renew after the year was up.
It seems like a bit of a dim idea to try and hike the price when it can be easily cancelled and bought again for the lower price. It’s funny to think that you’re worse off for being a loyal customer.
It's Not Snack Time
Late to the party and will get buried, but: any brand that forces me to listen to someone eating on their commercials.
KitKat, Beneful, Duracell - I have a list and, sadly, it grows probably weekly at this point. It's disgusting, advertisers, STOP IT.
Perhaps more than ever before, consumers are voting with their dollars.
What brands have lost you?
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Don't be alarmed: There are some terrible corporations out there (looking at you, Nestle) but there are also some great brands that are selling decent products.
I know, surprising, right? Maybe we've all just gotten used to brands selling things of questionable quality that when we stumble across something worthwhile it stuns us.
Hold on tight when you find a brand deserving of your loyalty!
People shared their thoughts with us after Redditor spwf asked the online community,
"What brand(s) do you swear by and why?"
"Their cast iron pans..."
"Lodge. Their cast iron pans are super durable and can last a lifetime."
Not just a lifetime. Your Lodge cast iron will outlive you, if (and even if you don’t) take care of it. Even if they get rusty they can be resurfaced. And damn is it satisfying to resurface a forgotten cast iron pan.
Asics, specifically the Gel-Nimbus series. I've suffered from joint pain and unbearable plantar fasciitis from a relatively young age... These shoes are life savers. Very pricey and I don't love the look of tennis shoes of any type but nevertheless I will praise these shoes to the end of days. Hopefully, I will always be able to afford them once a year.
Glad to hear you've found some much-needed relief!
"Warranty and service..."
"Victorinox. Excellent pocket knives, multi tools and their kitchen knives are probably the best ones you can get under 100 USD. Warranty and service is top notch."
Anyone who cooks, but can't afford or doesn't want to invest in a professional-grade chef's knife should get a Victorinox. They aren't nearly as good as a top tier professional chef's knife, but they are night and day compared with everything else in their price range.
"This one brand..."
"This one brand of granola bars called Sunbelt Bakery. Every other granola bar brand is so dry I can't eat them anymore."
Yes, these are so good! An excellent choice.
"Dickies. High quality pants. They're meant to be work pants so they're pretty durable and breathe well. Very comfortable."
"High quality" is right. Those pants last forever.
"It helps clean..."
"Dawn dishsoap. It helps clean dishes and it's great when one of my kids has an accident and I have to wash their clothes. Sometimes leaves a small stain but no smell. It has saved so many outfits."
Fantastic – it sounds like you should be their salesperson.
"They don't use..."
"New Balance. They don't use slave labor to make shoes."
They are comfortable and fit well.
I personally still don't like the aesthetics of many of their shoes, but still recommend them to people who want a good shoe.
"They are a retailer..."
"REI. Stand behind everything in their store. They are a retailer but you can beat something up they sell and they give you a full refund."
Many people use them for shoes, for camping gear... all kinds of stuff. They're very reliable.
"I wear my Timberland boots..."
"I wear my Timberland boots almost every day, I’ve had them for almost ten years, and they’re still just about as sturdy as they were the day I bought them."
These shoes tend to last forever. "Durable" is the perfect word.
"One large bottle..."
"Dr. Bronner's Castile soap. One large bottle lasts me about a year and I use it for everything. No toxic BS in them like pretty much every other soap and they smell fantastic."
"Also when I say everything I really mean it. All purpose cleaner, dish soap, body wash, shampoo, carpet extractor wash, dog shampoo, it’s called 18 in 1 for a reason."
If you're interested in the story behind the company, the documentary Dr. Bronner's Magic Soapbox might be right up your alley.
See? Not all brands are terrible. After reading about some of these, it might be time to change of your buying habits.
Have some suggestions of your own? Tell us more in the comments below!
You know what would be great?
If society could just stop with arbitrary dress codes. If you're not working with the public, why should you have to dress up so much? If you're a police officer, then it makes sense that you'd wear a uniform that identifies you as a police officer. If you're Ted from IT who sits in the backroom all day, I really don't see why you have to come in every day in a suit and tie.
Let's just toss them out, shall we?
People shared their thoughts with us after Redditor Levels2ThisBrush asked the online community,
"What should be socially acceptable but isn't?"
"Leaving the office..."
"Leaving the office whenever you've finished your tasks for the day."
This is why I'm so glad remote work is the new office.
"And yet, I get it!"
"Taking off sick from work, WITHOUT giving an invasive reason. I supervise a small team and so I see all the OOO emails, and for gods sake I want people to PLEASE not feel the need to explain in detail what kind of diarrhea is afflicting them, or how bad their period cramps are, or how much bad sushi they ate the night before. Just say “I’m under the weather, I won’t be online today.”"
"And yet, I get it! I do it too! I feel guilty or like I’ll be looked at with suspicion if my reason for taking off isn’t sufficiently debilitating enough!"
"But… we need to stop this. As a manager I don’t care, I don’t THINK the people above me who are also on these emails care… let’s just all agree to take sick days without any details from now on!"
I do not miss my retail days where I had to organise someone to cover me and beg on bended knee.
"Cashiers or workers who don’t need to be standing all day not having a stool or chair."
Another thing I do not miss from my retail days. Having to stand for hours and hours only to come home with my feet killing me was not fun.
"Prices on apartments..."
"Prices on apartments and their respectable reasons for such price directly on their websites or advertising without the need for a tour or any secrecy."
I always assume if I have to ask the price I probably can’t afford it.
"Being quiet/not wanting to engage in conversation all the time."
In Finland, if somebody tries to talk to you, they are probably a tourist.
"Choosing not to..."
"Choosing not to have toxic family members in your life."
It feels very liberating once you accept that you don't have to put up with it.
"Employees calling customers out in public for being a**holes."
Absolutely. Many customers get away with treating employees horribly because they know they can do it without any pushback... most of the time.
"The fact that I sometimes..."
"The fact that I sometimes need to take my insulin in public. No, Karen, I am not doing drugs, I need to live."
You’re getting that sweet sweet insulin high… the high of being not-dead.
"Afternoon naps. I’m on team nap. Give me 25 minutes to charge up and I’ll give you back 3 hours of high quality work. Everyone wins. Plus I go home with extra energy instead of dead tired."
Short naps don't work for me. I can't do a 25 min recharge. When I take a nap it needs to be like a solid 2 hours
"Salary transparency. For some reason, in the US, there’s a taboo or stigma around discussing one’s salary. This should be done openly and freely, with zero embarrassment or judgment. The only winners from avoiding these conversations are the corporations that are able to pay people differently for the same roles. Speak up!"
The "for some reason" you're referring to is simply propaganda on behalf of corporations.
It's evident that something's got to change around here, and we're mad as hell and we're not going to take it anymore!
Have some observations of your own? Feel free to tell us more in the comments below!
As much as many of us don't like to disrupt the status quo, there is only so much time a person can tolerate a miserable situation before things become so unbearable that they ultimately have to peace out.
For some people, it takes a while for them to reach a breaking point. Eventually, there comes a time when they realize their self-worth is more important than continuing to please others who don't appreciate them for the sake of keeping up with appearances.
Curious to hear from people whose patience ran thin and made a strong decision, Reddit Prestigious-Order-62 asked:
"What made you say 'f'k this sh*t im out?'"
The unwarranted reprimanding was something that was never mentioned in the initial job description.
"In the late 90’s."
"One time I got pulled into the Security office at a Department store I worked at. They accused me of constantly using the sales day coupons for people that didn’t present one (we always kept an extra copy at each register). I had watched my own department boss do it many times so I assumed it was okay. We didn’t even collect the coupons to be counted for the cash office, we just chucked them after use."
"They claimed I lost the store hundreds of dollars and had been watching me 'for months' do this awful, unforgivable crime for people spending 90 bucks on already bloated price designer jeans. I’m sure the occasional 10% discount was just devastating. 🙄""I got this huge lecture of how I was LITERALLY stealing from the store and they COULD call the police but would give me a chance to work off the damage. I couldn’t believe how criminal I was made to feel over it. The best part when they called my boss in who pretended to have never done it before to save her own a**."
"I asked if they were firing me. They said 'Yes and No. You will be let go, but you can choose to work off the damages so we don’t take you to court.' I told them I will just quit and asked for my last check. They said they will deduct what I owe from my last check. And I said 'Well then you need to show me all the footage and prove that I was stealing.' They wouldn’t produce footage, finally called the cops, and when the cops arrived, they were just as confused and called it an internal problem and advised them that this was overblown. I think they felt sorry for me. So finally upper management came in and just said 'just issue the last check, I will sign it here.' So much drama over so stupid a thing."
"It was sad because that actual day my Mom and daughter had come to the mall to meet me for lunch and I had to explain I just was forced to quit that job and was never allowed in that store again like I was some awful jerk."
"It was nice a few short years later, the entire chain bankrupted."
"A coworker waited until we were in front of a large group of people to start 'disciplining' me for something 'wrong' I did (I took my lunch 15 mins late to help another coworker) when she wasn’t even my supervisor. Applied for a job transfer the next day and couldn’t be happier where I am now."
"I had a piece of sh*t of a boss. He'd praise you in private but berate you in public. In front of coworkers and customers. Always about stuff that didn't matter."
"He'd also happily break company policy to side with customers after you spent an hour telling a customer you can't give them stuff for free, for example. Any time he was around, everything was miserable."
"My only regret is that I wasn't there to see him marched out by corporate when he got fired, because I had gone on to a better job by then."
Human Punching Bag
"I used to work in a Kitchen at a pub, it was grim work, but I had freinds there and had worked there for 3 years, So it wasn't too bad."
"One Christmas season we were being absolutely pumped, full out functions and busy services. My boss at the time was very stressed and fair enough, We were busy, We were all working overtime and full out. He used any excuse to completely blow up and absolutely scream at me for little to no reason, essentially him yelling at me was his stress relief. But fine, whatever, kitchens are rough places, no appolagies or anything, move on."
"I then go away for 3 weeks over the Christmas holidays and spend the time road tripping around the country having an amazing time."
"First shift back, not pleased being back, he makes a snarky comment."
"F'k this, Im out."
Even though these employees weren't chewed out in front of co-workers, the low salary without room for negotiation made them not wanting to stick around for much longer.
You Only Get One Job
"They cut my hours so I had to get a second job. 3 days before I was supposed to start said second job, my manager at the main job told me that I couldn't get this second job because I had main job first and I needed to make it my priority. That's when I said f'k you and left. I didn't even give a notice, I literally just sent an email saying I wouldn't be coming in the next day, grabbed my sh*t and went home."
"I used to work Retail and after 7 years at the company, I found out I was only making 50 cents more an hour than someone who just started yesterday. I understood if they couldn't pay me more and asked for a good schedule. 7-3 or 8-4 every day and the same two days off every week. I didn't even ask for weekends off."
"I was told that they couldn't give me a good schedule so I quit."
Situations weren't much different outside the work place. Social dilemmas prompted these Redditors to say, "nope."
"Went to a pub because a friend kept asking. When I got there, he was with a group of people I didn't know, so I introduced myself and got the next round. As I come back with the tray, I hear them saying something along the lines of 'why is that b*tch still here? I thought she was just supposed to drop off a bicycle?' 'Ya, we don't want her to come to <this other town with more pubs> and now she is drinking with us?' 'She's so dumb' *proceeds to imitate and ridicule me as I was actively listening and nodding when I was having a conversation with my friend."
"Gave the beer to random people and walked right out after saying good evening to my friend and briefly explaining I did not appreciate being tricked into being a bicycle taxi for people who hate me directly after meeting me."
A Shocking Incident
"I was on my boat fishing for bass. I casted out my line and watched the lure hit the water but the line just floated in the air. Lightning and thunder crashed and the line fell to the water. F'k this sh*t, I'm out."
"She lined my bed with broken glass put the blankets over it and I dove on in lol."
"Edit: She was violent/crazy and on drugs, was like the 20th attack I took and that made me really think lol."– MyLifeForAuir1
Ally For The Ex
"I found nudes of his ex (from ten years ago) that I’d previously asked him twice to get rid of tucked in a pair of MY socks. Our couples counselor asked why he’d kept them and he said, 'You know. In case I ever needed to blackmail her.' He said it like it was a perfectly normal and reasonable thing to plan to do. The therapist and I locked eyes and I noped the f'k out of there and moved out."
Most of these Redditors realized leaving their situation was better than dealing with the consequences of sticking around.
The latter is never a good option. Why remain in a scenario you know is already going to consume your soul?
The lesson for today is–Don't be miserable. Your sanity is worth saving.Besides, you would never know that something better awaits if you just don't get the F out.
As we enter into the summer months, people now have to decide whether or not they want their morning coffee to be hot or iced.
Lucky for them, it's delicious either way.
One could make an argument that foods that are equally delicious hot or cold are perhaps the best, or at least the most reliable.
And this can include foods which are not customarily sold both hot and cold (cold pizza anyone?).
Redditor NectarineOther4989 was curious to hear which foods people enjoy either hot or cold, leading them to ask:
"What is something that tastes good both hot and cold?"
Fresh out of the oven, or the next day!
Chocolate withstands all temperatrues
"Chocolate."Chocolate Satisfying GIF by HuffPostGiphy
Can't go wrong with fruit and pastry
"Apple pie."- Hak_Saw5000
This doesn't only apply to food
"Revenge."- pushthestartbuttonkarine vanasse revenge GIF by HULUGiphy
Let the flavor develop
"2 totally different flavors depending on warm vs cold from fridge."- nonkowledge
So many to choose from!
A matter of textural preference
"Cheese, ya fools."- eat_dontpray_loveCloudy With A Chance Of Meatballs Eating GIFGiphy
Under a hot greek sun, or during a cold winter's eve.
While there's no better smell than a batch of chocolate chip cookies fresh out of the oven, those eating them the next day likely aren't missing out either.