Capitalism means that brands compete for consumers. One negative experience at a brand by one human can lose that brand hundreds of customers.
If it gets bad enough, that brand could even go out of business.
Brands can also be political.
Nike standing with Colin Kaepernick both gained and lost it a substantial amount of customers.
Choosing or shunning a brand makes a statement.
What statement do you make?
Redditor jngdavid asked:
"Which brand has lost you as a customer?"
Here were some of those stories.
Bye Bye Bank
Bank of America. Their ATM was down so I had to go in and deposit my check. Paid all of my bills and had pretty much no money (this was during college), and they hit me with a $10 service fee which overdrew my account, and then they charged me a $35 overdraft fee.
So, $45 I didn't have because their machine was down. The person I talked to on the phone was a complete dick and I decided to get rid of my account right then and there. He then gave me an attitude about canceling. Eff that guy and eff Bank of America.
A Problem They Created
Movistar. Once they downgraded my phone "on accident" and later were unable to undo the downgrade because "they can't replace a phone by another model" and kept me waiting for two months until I said "screw it" and bought another phone.
Money Out The Wazoo
Ticketmaster ... .00034 seconds after tickets go on sale, SOLD OUT for all but cosmically afar seats but their subsidiary Stubhub has them for 400% more but you need to pay an oxygen fee, electricity fee, left turning fee, reach around fee before the fee to disclose fees ... at least 50 shows that I've declined to go when I see that loathsome logo... never ever EVER going to pay them a dime .. probably a fee for that too...
The Fabric Attacks
Victoria's Secret. In my 20's everything I owned was from VS. Over time I realized the quality was declining and the prices were absurd. I would have reactions to whatever they treated the fabric with and that was the last straw. I stopped buying from them.
I'm Doing Your Job
Netgear. Buy one of their top end routers and when you need to update firmware, their automatic process corrupts on download ridiculously often, thus completely bricking it. Rather than fix it or offer to replace or anything, they just say "oh you should have done it manually because that happens a lot"
Wtf kind of response is that? Ridiculous
Left On Read
A lawnmower hit my parked car during work last year and it was terrible dealing with Progressive. The claims agent I got stopped communicating with me after a certain point and I ended up having to hound the lawnmowing company's owner to pay for my car's repairs.
Wells Fargo. Our first mortgage was thru them. After a couple years I get a call on the second of the month telling me my mortgage was due. I told them I had until the 15th. They told me that was a grace period and their investors preferred I pay on the first.
I told them I would make sure I never paid it before the 15th ever again and their investors could eat a bag of dicks. We paid the mortgage at 4:30 in the afternoon on the 15th (or closest prior weekday) for the next 5 years at the local branch which was a half mile from the house. Good times!
Sprint Far Away
Sprint. Recovering from surgery, sedated in a hospital, over 8 years ago, I had a pre-smart phone and no data plan. Accidentally pushed some sort of 'internet' button that literally brought up Sprint's home page. When the $450 bill arrived they refused to budge. I was within the 45 day 'cancel for full refund' stage.
This was a 2 year contract for my family of six. I returned the phones and cancelled the agreement but they refused to waive the internet charge. After talking on the phone with an escalation call center for over 4 hours I agreed to pay but vowed they would never see another penny from me.
One of a very small number of companies with a lifetime blacklist. I've paid my replacement carrier nearly $20,000 in the meantime. If Sprint ever merges with my carrier (they've tried a few times now), I will leave. If I go to a prepaid network, I will research to make sure whatever I use is not a rented Sprint network. Not one penny.
And I tell this story to anyone that will listen.
Find Another Sucker!
Adobe. I never liked their subscription model and then when administering licenses, the keys themselves end up being corrupted and then you have to go through a tedious process to have them all corrected again. Sub models on popular software always suck.
I was looking for a sectional and found one at a good price. The product page was a sectional, when I added it to my basket it was a sectional, when I paid for it my invoice said sectional, my confirmation email said it was a sectional... When I went to track the package, it magically turned into an Ottoman...
I called them and they said that they have to hold onto my money until the product was sent back to them. I understand that policy, however they were the ones that messed up. They requested that I take a day off of work to accept the package, so there's more money gone. They also didn't honor the sectional price as the sale was over when I found out about the issue...
This is the only time I ordered anything from them.
Post Office Shenanigans
Several years ago my computer died and I sent the laptop in to get the motherboard repaired. The process of getting the box back and forth, took several weeks, and when the computer was returned the wifi antenna was broken.
Thr amount of phones calls I made trying to get boxes, and dealing with the same person was so frustrating. I even spent a full day waiting at a friends for a box they said was delivered, and never came. Ugh!
I was trying to keep it out of a landfill, but my parents were kind enough to get me a desktop since the repair took so long. I still have the laptop but it had been only a year old.
My previous laptop lasted nealy ten years with no problems, it was a Lenovo.
Life On The Screen
Netflix. I'm sick of getting invested in their shows just to have them cancel them around the season two mark with no resolution.
After reading about the way they treat their warehouse employees, we cancelled our Prime account. No regrets. Cancelled Audible, too. As much as possible, we avoid anything associated with Amazon.
There's plenty of additional information that's come out since that confirms it was the right decision.
Alexa? You have to be out of your @#$%ing mind to let that in your house.
Not My Fault
Bank of America. I had a mortgage with them, paid with autopay as long as I had the mortgage.
About 8 years later, they started applying my check to some guy named Bob in the midwest. No explanation. No mail. No email. Got a surprise one day when they tried to foreclose on me from out of the blue.
I went there with all of my canceled checks, and they wouldn't fix it until I talked to one of the Vice Presidents of the company.
A Return For Nobody
TurboTax. Please don't use TurboTax. They tried to charge me $150 for a tax refund that I got for free through another site. For anyone in the US, you can get the same refund for free, I used freetaxusa.com. Don't use TurboTax they're a scam.
Loss Of Values
I'm a bit ahem older than most Redditors, so I remember vividly how great McDonalds used to be as a family dining experience back in the 70s. They had a simple, tasty menu that appealed to both kids and adults and the restaurant experience itself was dynamic and well-themed. I even worked at one in high school in the 80s, and I consider that experience the solid foundation of my professional work ethic as an adult.
Now McDonalds is just another low-quality corporate "everything-to-everyone/nothing-to-nobody" chain with a massive menu of themeless mediocrity. For the cost of their food, I could easily go to any local family-owned restaurant and get a much better version as a sit-down experience.
Not So Super
Supercell because of their rigged matchmaking system in Clash Royale and their obvious attempts at getting you to buy more gems so that you can continue in their rigged challenges and so that you can get the best cards. And their Pass Royale which is a monthly purchase, like, do they get enough money from their gem sales.
So, their sleazy business practices and their attempts at getting you to buy more things to win their games have lost them a customer and a player.
Vinyl Records Just Aren't Portable
NEVER EVER I WILL BUY FROM CROSLEY!!!
I've heard how bad it is and how it tricked people but it's absolutely gross!! It looks cute, portable, and nice. However people saying it that it is of quality THEY ARE WRONG!!!
I'm sorry, portablers, but buy something non-portable and burn your vinyls to CDs so you can bring your music anywhere without destroying your vinyls.
Another Appearance For This Company
I once had an account, for one month. Then during Summer I see a purchase for 1 month. The funny thing is.. I am Hungarian, I bought from Netflx in my country's currency. But the purchase was from Brazil.
Tried to watch something since the currency was less than the HuF. It meant I paid less for this month subscription than before.
So I left it there, then in October it happened again.
After that I contacted Customer support, oddly there was no prompt where I could learn about what to do when your account is hacked.. Eventually in a live chat I was able to get it fixed, and I received my money in euroes..€. Wich is worth more than the currency they used.
The whole thing is a mess.
Nike. Specifically for cross training and running shoes.
I was a collegiate sprinter and was big into crossfit for a while. Nike sneakers made for those things never stood up when it comes to wear and tear.
Within a month I had flaps on the soles come loose and rips in the sides. I swear they must put all of their efforts in basketball sneakers and Airforce 1s.
I'm not judging them off of one or two pairs either...I was a loyal Nike customer since high school and just figured that's how all shoes responded to intense exercise.
Then in college, my track team was sponsored by Ascics or Adidas (I forget, but it was one of those two A brands) and my world was changed. Those shoes lasted for seasons and I only replaced them each year because we got more for discount or free.
After college I tried Nike again because I had some money and wanted to splurge on dope looking shoes. Well, of course within weeks the soles started to deteriorate after basic running and exercising.
Overall, they still did the job but I'd rather pay for a shoe that does the same job without the quick wear and tear.
Worse Off Being A Loyal Customer
I wouldn’t say I’d never use Adobe again, I would just never auto renew my stuff.
Adobe’s renewal rate compared to cancelling and repurchasing my student plan was ridiculously significant. It would cost somewhere around £169.99 to buy into the full student creative cloud but they tried to push up the price to £249.99 if I simply let it auto renew after the year was up.
It seems like a bit of a dim idea to try and hike the price when it can be easily cancelled and bought again for the lower price. It’s funny to think that you’re worse off for being a loyal customer.
It's Not Snack Time
Late to the party and will get buried, but: any brand that forces me to listen to someone eating on their commercials.
KitKat, Beneful, Duracell - I have a list and, sadly, it grows probably weekly at this point. It's disgusting, advertisers, STOP IT.
Perhaps more than ever before, consumers are voting with their dollars.
What brands have lost you?
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"Don't touch me or my skin!" is a legendary battle cry in my family, courtesy of a frustrated and dramatic then-three-year-old.
She wanted to be picked up and cuddled, but also not touched in any way shape or form.
Honestly - same, fam.
Like... it's impossible but also I totally get it.
Reddit user NoLifeNoSoulNoMatter asked:
"Parents of toddlers, what was today’s meltdown-worthy tragedy?"
Buckle up, friends.
Toddlers are a wild and confusing ride.
"He asked me to open the banana but he didn't get to open it himself"
"This is why I just slightly open it and then give it to them to finish the job. Took me many MANY breakdowns to figure it out."
"This one is the worst. 'I can’t open it. Dad you do it'. I open it. 'Why did you doooo that?! I waaaanted to oooooopen it!!!!'."
"Lmao I feel so seen right now"
"This. Mine says 'No, my turn!!' God forbid you don’t let her do the thing. Which is normally just closing a drawer or something mundane."
"He wants to put a box on my head but it's broken and keeps falling off. So apparently it's ruining his play time."
"How dare you"
"I mean my playtime would definitely be ruined if my mommy's head kept falling off."
Ah Yes The Terrible 22's
"Took the car down to the body shop to get the side panel that he crunched buffed out. The car won't be ready until Wednesday but he wanted to go back downtown to party with his roommates tonight. He's 22."
"Ah the terrible twenty-twos! Hopefully he grows out of it soon!"
"So, you’re telling the rest of us that the whining never stops. Thanks. Haha"
"He's a great kid and we're very lucky. But yeah, the whining never really stops."
There Was A List
"First: his dad left for work. Second: he dumped out the box of goldfish crackers. Third: I picked up the goldfish crackers. Fourth: it wasn’t the right episode of Paw Patrol. Fifth: I won’t let him eat shoes."
"Wow that last one is just plain rude of you."
"Oh, don’t you love it when they want the second part of the show and you have no idea which one it is because they only list the first part?"
Tell Me More To Do List GIF by Disney ChannelGiphy
"My husband kissed me and apparently he is only allowed to show her affection. There was a lot of screaming and forcibly pulling us apart."
"My toddle is like this but the reverse. He fully believes I am his woman."
"(Nods in Sigmund Freud)"
"Yep. From what I remember It takes a while to understand the concept that affection is not a finite thing"
We Get This One
"She wasn't on the couch with her bottle and teddy bear."
"But actually, she was, but things weren't right"
"I mean to be fair how many of us are guilty of this? Or like when I get my food and blankies and become ensconced and then Netflix won’t play what I want or the remote is out of reach?"
"The worst is settling in with blankets and snacks only to realize the remote is out of reach. Ugh! I have to get up now?!"
"Aw bless. She just doesn't know how to explain how she feels."
"So far she's communicating 'eat', 'more', and 'banana'. We're slowly working our way up to the fung shui of the couch haha"
Those Two Are Tough Ones
"The cat was touching his toy. The toy HE threw onto the cat..."
"He also had a meltdown because his leg was attached to him..."
"Ok I need more information on the leg"
"We were driving along, all of a sudden from the back seat he starts crying and what not."
"I can't get it off!"
" 'My leg!' queue him pulling at his leg through fits of tears..."
"I flushed his poop and can’t get it back and now he can’t poop again."
"This one. I still love to embarrass my 15 year old by bringing it up. His dad flushed the toilet after he peed when he was maybe 3 or 4 years old. It was just before bedtime. Oh the heartbroken tears coz 'daddy flushed my wee'. Told him to go again. 'I don't have soooooome', was the wailed answer"
"I love this, but want to add to it- my kid is convinced the toilet can’t handle his poop. I’ve shown him how the toilet works, I’ve explained the entire sewage processing system to him several times, but he’s not going for it."
"I thought the answer would be to show him 'dad’s poop going down', so I asked his dad to 'save' a poop to flush with him watching.Dad sent a text, I sent my kid up, and seconds later I hear traumatic crying. Kid came running downstairs crying about daddy’s 'massive' poop, (my kid loves the word massive, but is good at using it in proper context), and I think we’re a good 3 months before he’ll even try pooping in the potty again."
I Have Rights
"Watched my 3 year old niece. Apparently not letting her eat cat treats is a violation of her civil rights"
"I've sharpened my pitchfork & lit my torch. You are obviously a monster."
"Talked to my pediatrician because my child kept eating the cat's food. (Elderly cat, tall toddler, really couldn't put the food up higher.) He suggested we switch to a moister food so my kid wouldn't choke."
"Let her eat them. They won't harm her."
Let's be honest—they're a lot more relatable than we'd like to admit.
Years ago, I knew a girl who came from a very strict family of Christian evangelicals. We never hung out, but she was forbidden from wearing anything "secular" and always looked very uncomfortable. It was apparent she suffered from anxiety.
She eventually found a few friends but I recall one friend who hung out at her place later told classmates that they had to answer questions about their religious affiliation before they would be allowed to enter the house.
I don't know if there's any truth to that story at this point but that would have been a giant red flag for me, just saying.
People shared their stories with us after Redditor daryandy asked the online community,
"What was the strangest rule you had to respect at a friend's house?"
"Friend wasn't allowed..."
"Friend wasn't allowed in her room unless she was sleeping or changing her clothes. She wasn't allowed to shower for more than 10 minutes. Her brother was also locked out of his room and was forced to take cold showers. All so they wouldn't pleasure themselves."
This is over the top and sounds like a surefire way to make overly sexual kids.
"A good friend of mine..."
"A good friend of mine went through a season where he didn’t have running water at his house so the rule in the house was that no one could come over unless they brought a couple gallons of water with them to pour into the toilet in the event that they had to poop."
Poor kid, growing up with that kind of stuff really sucks, even when it's only temporary. Especially if other kids find out.
"It wasn't really..."
"It wasn't really rule of the house but my friend's parents were huge helicopter parents. Went to a concert with a friend and we had to call (not text) her parents every hour to let them know we were okay."
Oh no, helicopter parents are the worst. That's no way for a kid to live.
"Her mom made us..."
"No "boy talk."
"Her mom made us keep the intercom on when we were in her bedroom and would listen to us talk, if we started talking about Boys, she would chime in and tell us to change the subject. We were 15/16 and not having the privacy to talk about crushes and stuff felt weird."
This is so wrong I don't even know where to begin with it.
"We had to keep our hands..."
"We had to keep our hands above the covers when we went to sleep so they could make sure we weren’t “doing anything”. I was 9. Literally was the last time I spent the night there. Weirdos."
Yeah... I can't say I blame you. Run for the hills. Not people you want to remain around.
"Stayed at a friend's house one night and the family communicated exclusively through whispering... not just hushed voices but full on hand to ear. Serious mind f*ck."
Something about this just gives me a creepy feeling.
"No one was allowed to laugh at the dinner table or talk other than to ask, "Please pass the. . ." No one was allowed to leave the table (even for a potty emergency) until the dad was done eating."
I don't understand this. This seems to defeat the purpose of eating as a family.
"It was impossible..."
"My friend's mom's boyfriend had one of those rooms we weren't allowed in for any reason. Problem was, it was the living room."
"It was impossible to get to the kitchen without going through that living room. Also couldn't reach the door to the backyard. So I never once entered the kitchen in that house, and any trips to the backyard meant walking out the front door and going through the gate on the side of the house."
Another one I just don't understand. Why are people like this? And the living room of all places? The living room?!
"I remember watching a movie at a friend’s house with another person, so there were three of us sharing a bowl of popcorn."
"Before any of us went to eat the popcorn, my friend said it was a rule in their house that each person can only pick up one small single piece of popcorn at a time.. we’d have to finish chewing it and wait to swallow it until picking up the next one individual piece of popcorn."
That's frustrating, would be better just to give everyone a bowl to split it. Especially since I bet the rule was made for potentially dirty hands.
"We had to finish..."
"We had to finish all the milk in the cereal bowl. Like every drop. But we weren't allowed to pick up the bowl or be noisy. Imagine three little kids carefully trying to drink milk from a spoon without slurping or scraping the bowl while one scary AF mom watched us in silence."
Something about this just grosses me out. Probably because I just don't like milk in cereal most of the time.
Your childhood feels pretty normal in comparison, doesn't it? You bet it does. I feel for some of the people here. Their parents are truly something else.
Have some stories of your own? Tell us more in the comments below!
Many people lie or exaggerate about seemingly little things. For example, I've wondered if many are lying or at the very least stretching the truth about the number of partners they've had.
One of those strange things where half of the people are lying and making the number higher, and the other half are lying and making it lower.
It's funny, isn't it? But you do you! What do we know?
People shared some of their thoughts with us after Redditor SleepingOmibozu asked the online community,
"What's something you're 100% sure most people are lying about?"
"How much their side hustle nets them."
When it comes to side hustles, everyone is much more successful than they actually are.
"Steroid abuse in the fitness industry."
This is a big one. So many people who say they're natural are juicing.
"I have read..."
"I have read and understood the terms and conditions..."
Stop attacking me! I did not ask for this!
"That they don't..."
"That they don’t pick their nose."
Yeah, right. The number of people I've seen digging for gold in public is so high.
"Fully understanding the plot of the Metal Gear Solid series."
I stopped trying to. Do I get a cookie? I'd love one.
"How often they clean..."
"How often they clean their bed sheets."
I'm not even going to ask. I think I will be seriously horrified by the answer.
"If you're not busy..."
"About their productivity levels. If you’re not busy, you’re not a good person."
Yeah, whatever. This is as bad as bragging about not taking breaks at work. It's not a good look.
"So many lies."
"Their income. So many lies."
Many people feel very self conscious about their salaries. It's sad.
"Why they're late."
"Why they’re late."
I'm not late often but when I am it's usually because of something ridiculous where if I said the truth it would sound like a lie.
"Hating the word..."
"Hating the word 'moist.'"
I love the word moist and I won't apologise.
You mean there are still people going on about this? It's just a word, people. Calm down.
Life's a competition, apparently. Take what a lot of people tell you with a grain of salt. That's the best advice.
Have some observations of your own? Tell us more in the comments below!
I once met a guy who, by all accounts, appeared to have given up. And by that, I mean that they had pretty much decided that life basically ended in the 1970s and early 1980s. He had no interest in modern technology, was remarkably out of the loop when it came to technology or even current events.
This was all very frustrating to witness, but he was actually proud of himself! Proud to not know much–if anything–about the modern world. (And then he complained about how he kept having trouble finding a job.)
It was quite the flex–an unimpressive one at that.
People shared some of their thoughts with us after Redditor metallicmuffin asked the online community,'
"What unimpressive things are people idiotically proud of?"
"Missing breaks at work for a company that wouldn’t care if they died the next day."
This is a big one. It's not cute. Take your break! There's more to life than work!
"Not eating any vegetables. Known a few people state it as if it's some kind of achievement giving themselves constipation."
Knew somebody like this. They wanted to go out on a date.
We did not go out on a date.
"Going into work while sick. Had a coworker who bragged on social media about having strep throat, but was still working because she 'values hard work.'"
Some people appear to have missed the memo that risking other people's health is not a bragging right.
"I know people..."
"Drinking a lot. I know people, grown @ss people in their late 20s, who will brag about passing out on their lawns because they couldn’t make it from the car to the front door."
To be fair, they're in their 20s and most people are idiots then. They might grow out of it!
"I once had..."
"I once had a coworker brag about how dark his pee is."
Are you seriously telling us that they bragged about their kidneys not working correctly?
"I've heard that..."
"Driving better when drunk. I’ve heard that ridiculous statement more times than I should."
If some people seriously believe that, then they should not be allowed to drive.
"I overheard a co-worker recently brag to a girl that he'd already had COVID three times and during his most recent bout, he went to the gym every day that he had it."
There are so, so many things wrong with that person's statement. Can you imagine? "Sure, I got COVID, but at least I didn't miss leg day!"
"I keep hearing people..."
"Not being able to cook. I keep hearing people bragging about how the only thing they can do is boil water."
If you've made it to adulthood and you don't know how to cook for yourself, there's something gravely wrong with this picture.
"Nothing surprises me..."
"Nothing surprises me more than when people are proud of their ignorance."
Knowledge is no guarantee of wisdom but prideful ignorance is proof of its absence.
"I worked with a guy..."
"I worked with a guy who, otherwise very smart, was extremely proud of the fact that he could remove the foil from the neck of a wine bottle without cutting it. He brought it up so many times I lost count. I just let him have it, though, because he seemed to need it."
Of all the things in this thread this is the most reasonable thing to be proud of.
Let's face it, it seems like a lot of people have made over-compensating a part of their personalities.
Sadly, they don't even seem to be doing that all too well, which means we'll continue to be largely unimpressed.
Have some observations of your own? Feel free to share them with us in the comments below!