
Capitalism means that brands compete for consumers. One negative experience at a brand by one human can lose that brand hundreds of customers.
If it gets bad enough, that brand could even go out of business.
Brands can also be political.
Nike standing with Colin Kaepernick both gained and lost it a substantial amount of customers.
Choosing or shunning a brand makes a statement.
What statement do you make?
Redditor jngdavid asked:
"Which brand has lost you as a customer?"
Here were some of those stories.
Bye Bye Bank
Bank of America. Their ATM was down so I had to go in and deposit my check. Paid all of my bills and had pretty much no money (this was during college), and they hit me with a $10 service fee which overdrew my account, and then they charged me a $35 overdraft fee.
So, $45 I didn't have because their machine was down. The person I talked to on the phone was a complete dick and I decided to get rid of my account right then and there. He then gave me an attitude about canceling. Eff that guy and eff Bank of America.
A Problem They Created
Movistar. Once they downgraded my phone "on accident" and later were unable to undo the downgrade because "they can't replace a phone by another model" and kept me waiting for two months until I said "screw it" and bought another phone.
Money Out The Wazoo
Ticketmaster ... .00034 seconds after tickets go on sale, SOLD OUT for all but cosmically afar seats but their subsidiary Stubhub has them for 400% more but you need to pay an oxygen fee, electricity fee, left turning fee, reach around fee before the fee to disclose fees ... at least 50 shows that I've declined to go when I see that loathsome logo... never ever EVER going to pay them a dime .. probably a fee for that too...
The Fabric Attacks
Victoria's Secret. In my 20's everything I owned was from VS. Over time I realized the quality was declining and the prices were absurd. I would have reactions to whatever they treated the fabric with and that was the last straw. I stopped buying from them.
I'm Doing Your Job
Netgear. Buy one of their top end routers and when you need to update firmware, their automatic process corrupts on download ridiculously often, thus completely bricking it. Rather than fix it or offer to replace or anything, they just say "oh you should have done it manually because that happens a lot"
Wtf kind of response is that? Ridiculous
Left On Read
Progressive
A lawnmower hit my parked car during work last year and it was terrible dealing with Progressive. The claims agent I got stopped communicating with me after a certain point and I ended up having to hound the lawnmowing company's owner to pay for my car's repairs.
Spiteful Timing
Wells Fargo. Our first mortgage was thru them. After a couple years I get a call on the second of the month telling me my mortgage was due. I told them I had until the 15th. They told me that was a grace period and their investors preferred I pay on the first.
I told them I would make sure I never paid it before the 15th ever again and their investors could eat a bag of dicks. We paid the mortgage at 4:30 in the afternoon on the 15th (or closest prior weekday) for the next 5 years at the local branch which was a half mile from the house. Good times!
Sprint Far Away
Sprint. Recovering from surgery, sedated in a hospital, over 8 years ago, I had a pre-smart phone and no data plan. Accidentally pushed some sort of 'internet' button that literally brought up Sprint's home page. When the $450 bill arrived they refused to budge. I was within the 45 day 'cancel for full refund' stage.
This was a 2 year contract for my family of six. I returned the phones and cancelled the agreement but they refused to waive the internet charge. After talking on the phone with an escalation call center for over 4 hours I agreed to pay but vowed they would never see another penny from me.
One of a very small number of companies with a lifetime blacklist. I've paid my replacement carrier nearly $20,000 in the meantime. If Sprint ever merges with my carrier (they've tried a few times now), I will leave. If I go to a prepaid network, I will research to make sure whatever I use is not a rented Sprint network. Not one penny.
And I tell this story to anyone that will listen.
Find Another Sucker!
Adobe. I never liked their subscription model and then when administering licenses, the keys themselves end up being corrupted and then you have to go through a tedious process to have them all corrected again. Sub models on popular software always suck.
Transforming Furniture
Wayfair.
I was looking for a sectional and found one at a good price. The product page was a sectional, when I added it to my basket it was a sectional, when I paid for it my invoice said sectional, my confirmation email said it was a sectional... When I went to track the package, it magically turned into an Ottoman...
I called them and they said that they have to hold onto my money until the product was sent back to them. I understand that policy, however they were the ones that messed up. They requested that I take a day off of work to accept the package, so there's more money gone. They also didn't honor the sectional price as the sale was over when I found out about the issue...
This is the only time I ordered anything from them.
Post Office Shenanigans
Dell.
Several years ago my computer died and I sent the laptop in to get the motherboard repaired. The process of getting the box back and forth, took several weeks, and when the computer was returned the wifi antenna was broken.
Thr amount of phones calls I made trying to get boxes, and dealing with the same person was so frustrating. I even spent a full day waiting at a friends for a box they said was delivered, and never came. Ugh!
I was trying to keep it out of a landfill, but my parents were kind enough to get me a desktop since the repair took so long. I still have the laptop but it had been only a year old.
My previous laptop lasted nealy ten years with no problems, it was a Lenovo.
Life On The Screen
Netflix. I'm sick of getting invested in their shows just to have them cancel them around the season two mark with no resolution.
Big Brother
Amazon.
After reading about the way they treat their warehouse employees, we cancelled our Prime account. No regrets. Cancelled Audible, too. As much as possible, we avoid anything associated with Amazon.
There's plenty of additional information that's come out since that confirms it was the right decision.
Alexa? You have to be out of your @#$%ing mind to let that in your house.
Not My Fault
Bank of America. I had a mortgage with them, paid with autopay as long as I had the mortgage.
About 8 years later, they started applying my check to some guy named Bob in the midwest. No explanation. No mail. No email. Got a surprise one day when they tried to foreclose on me from out of the blue.
I went there with all of my canceled checks, and they wouldn't fix it until I talked to one of the Vice Presidents of the company.
BoA sucks.
A Return For Nobody
TurboTax. Please don't use TurboTax. They tried to charge me $150 for a tax refund that I got for free through another site. For anyone in the US, you can get the same refund for free, I used freetaxusa.com. Don't use TurboTax they're a scam.
Loss Of Values
McDonalds, totally.
I'm a bit ahem older than most Redditors, so I remember vividly how great McDonalds used to be as a family dining experience back in the 70s. They had a simple, tasty menu that appealed to both kids and adults and the restaurant experience itself was dynamic and well-themed. I even worked at one in high school in the 80s, and I consider that experience the solid foundation of my professional work ethic as an adult.
Now McDonalds is just another low-quality corporate "everything-to-everyone/nothing-to-nobody" chain with a massive menu of themeless mediocrity. For the cost of their food, I could easily go to any local family-owned restaurant and get a much better version as a sit-down experience.
Not So Super
Supercell because of their rigged matchmaking system in Clash Royale and their obvious attempts at getting you to buy more gems so that you can continue in their rigged challenges and so that you can get the best cards. And their Pass Royale which is a monthly purchase, like, do they get enough money from their gem sales.
So, their sleazy business practices and their attempts at getting you to buy more things to win their games have lost them a customer and a player.
Vinyl Records Just Aren't Portable
NEVER EVER I WILL BUY FROM CROSLEY!!!
I've heard how bad it is and how it tricked people but it's absolutely gross!! It looks cute, portable, and nice. However people saying it that it is of quality THEY ARE WRONG!!!
I'm sorry, portablers, but buy something non-portable and burn your vinyls to CDs so you can bring your music anywhere without destroying your vinyls.
Another Appearance For This Company
Netflix.
I once had an account, for one month. Then during Summer I see a purchase for 1 month. The funny thing is.. I am Hungarian, I bought from Netflx in my country's currency. But the purchase was from Brazil.
Tried to watch something since the currency was less than the HuF. It meant I paid less for this month subscription than before.
So I left it there, then in October it happened again.
After that I contacted Customer support, oddly there was no prompt where I could learn about what to do when your account is hacked.. Eventually in a live chat I was able to get it fixed, and I received my money in euroes..€. Wich is worth more than the currency they used.
The whole thing is a mess.
Running Away
Nike. Specifically for cross training and running shoes.
I was a collegiate sprinter and was big into crossfit for a while. Nike sneakers made for those things never stood up when it comes to wear and tear.
Within a month I had flaps on the soles come loose and rips in the sides. I swear they must put all of their efforts in basketball sneakers and Airforce 1s.
I'm not judging them off of one or two pairs either...I was a loyal Nike customer since high school and just figured that's how all shoes responded to intense exercise.
Then in college, my track team was sponsored by Ascics or Adidas (I forget, but it was one of those two A brands) and my world was changed. Those shoes lasted for seasons and I only replaced them each year because we got more for discount or free.
After college I tried Nike again because I had some money and wanted to splurge on dope looking shoes. Well, of course within weeks the soles started to deteriorate after basic running and exercising.
Overall, they still did the job but I'd rather pay for a shoe that does the same job without the quick wear and tear.
Worse Off Being A Loyal Customer
I wouldn’t say I’d never use Adobe again, I would just never auto renew my stuff.
Adobe’s renewal rate compared to cancelling and repurchasing my student plan was ridiculously significant. It would cost somewhere around £169.99 to buy into the full student creative cloud but they tried to push up the price to £249.99 if I simply let it auto renew after the year was up.
It seems like a bit of a dim idea to try and hike the price when it can be easily cancelled and bought again for the lower price. It’s funny to think that you’re worse off for being a loyal customer.
It's Not Snack Time
Late to the party and will get buried, but: any brand that forces me to listen to someone eating on their commercials.
KitKat, Beneful, Duracell - I have a list and, sadly, it grows probably weekly at this point. It's disgusting, advertisers, STOP IT.
Perhaps more than ever before, consumers are voting with their dollars.
What brands have lost you?
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Sometimes you only need to experience something once, to know it's a never again situation.
I always say, try everything once.
Well, now that I'm older, a caveat to that is... try it all within reason.
How many things have we all walked away from saying the one time experience will suffice?
In fact, knowing when to say no is one of life's wisest choices.
Redditor Croakied wanted to discuss the times we've all said... "once was enough!" They asked:
"What is one thing that you will NEVER do again?"
Love. Did it. A few times. Moving on.
Stay Still
"Jump off a moving train."
DenseDriver6477
"My dad used to jump on a train when he was little to go to school. He broke his nose like twice doing it. He also would not recommend."
Darphon
“vaportini”
"Smoke alcohol. Me and my friends bought something called a 'vaportini' in college where you could pour alcohol into a bulb and after low heat separated the alcohol from the liquid, you could inhale it thru the glass straw you inserted into the bulb. Basically you got drunk directly into your bloodstream/brain and it never hit your stomach."
"If you did too much, your body wouldn’t make you vomit or something, there wouldn’t be a simple self regulation/safety measure. You’d just get alcohol poisoning. Felt very dangerous, the drunk wasn’t a regular drunk feeling. We used it once and were like okay, never again. I’d be surprised if you could still buy it, although it would be incredibly easy to replicate at home."
michelangelho
It’s heartbreaking...
"Fall in love with a drug addict."
Rains_Lee
"Good call, don’t do it. The drugs will always come first. Can’t go out unless their 'ok' with how much drugs they have and money left over if any, cant make love unless they have their fix for the night and even still it never feels normal, can’t trust them after the lies to get drugs and the manipulation they put you through, and you can’t change them no matter how much you try and wish they would. It’s heartbreaking."
Cvilla411
More me time...
"Give up my life for work. F**k going the extra mile for a place that doesn't value you and pays you crap even though you go the extra mile for them. You have 1 life with only so much precious time to enjoy it and slaving away at some job is not worth it. Do what you can to reduce your workload and find better employment, or hell try to change the working conditions at your current job to improve things for everyone if you can."
Mrhappytrigers
Well Obvi...
"Donate a kidney."
ToffieMonster
"Well, you could donate the remaining one. You just won’t be around to say anything about it."
shavemejesus
This is definitely list I can relate to. No thank you on a lot of this!
I Quit
"Smoke cigarettes, it's been two years since I quit."
SuvenPan
Forget It
"Climb mount Kilimanjaro. Toughest thing I've done and it's not worth it. I'm all about tough treks and camping but to put yourself under tough conditions and suspectable to altitude sickness only to get to the top for 10 minutes for a picture. No thank you."
Monks_
"I agree, it was memorable. Once was enough for my husband and I. Thankfully we stayed at American style hotel run by the US Navy with a hot tub and bar. Alcohol was definitely needed after all that."
Whatsherface112
I'm living alone!
"Sign a lease with a stranger without hanging out with them a few times beforehand. My past roommate experiences in college were terrible. Roommates either ignored me, hosted parties til 3 AM on weeknights, made the house the hangout and drug-den for them and their buddies. Meet up once and they'll put on an act for you. If you can, try to see how they act drunk or frustrated."
"Try to hang out with their buddies too so you can see the type of people who could be coming into your future place of residence. As soon as I can afford it, I'm living alone! Now, I investigate a potential roommate's social media and hang out at least twice before signing a lease with them."
fleursdefer
Stay Away
"Take back a cheater. Know your worth my brothers and sisters."
santichrist
"Ughhhhh going back and forth on this one. My boyfriend of 5 years has cheated on me. Several times, actually but says he’s really changed and is ready to settle down and wants me to move in with him. I’m on the fence. So they never change???"
madlecroy
Sleeptime
"Take a laxative and sleeping pill at the same time."
karmaredemption
Once, twice, three times... I'm out. Bye.
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People Imagine How They'd React If Their Significant Other Wanted To Sleep With Other People
There is an age old question that has been getting more traction surrounding sex for partners the last decade or so.
And that is... "is just one enough?"
Were we really meant to only be with one person forever?
There are so many flavors to taste.
What if your partner wants more cookie dough with your strawberry?
Redditor Pineapple-Status wanted to hear everyone's thoughts on opening the bedroom to others. They asked:
"What would you do if your long term SO suddenly wants to have sex with other people?"
I say I'd be ok with it, but I'm remembering my last relationship and I feel like I'm not a "put my $ where my mouth is type" on this issue.
Bye
"Wish her well and spend the next 2 years getting myself back to a place where I am ready to get hurt again."
wickedblight
It's Time to Roll On...
"Personally I would leave them."
"I think they're the ones leaving you. I don't think the relationship changes at that point; I think it ends. If you have a monogamous relationship, they are telling you they want to end that. They might be suggesting starting a new, non-monogamous relationship, but that is a separate thing. The original relationship is over."
octopoddle
ethical non-monogamy...
"OP, it's no different than anything else they want: you either agree and stay together, disagree but stay together, disagree and break up, or even agree and break up. What you're talking about is called 'ethical non-monogamy.'" The seminal book to read is called The Ethical Sl*t."
"It basically boils down to be whatever you want, just don't lie about it. The tricky thing is that this is something that was not present before, but is present now. So it's a potential fork in your road. If you're against it, it's up to your SO to decide if sex with other people is more important to them than a life with you."
Tokugawa
a different story...
"I think it depends too how intently they're interested. If it's a thing they bring up because they're curious but it's not a dealbreaker for them, I'm fine with that even if I don't want to proceed. A solid relationship involves open communication, and it'd make me happy if my partner trusted us and our bond enough to voice that curiosity with me."
"If it's something their heart's absolutely set on, then it's a different story. Either way, it's kind of strange to me how these posts always assume simply asking your partner how they feel about opening the relationship means they're now wholey invested in the poly lifestyle and they'll resent you or cheat if you say no."
donkeynique
Others
"Happy that we have common interest, sad that it's different 'other people."
i_lick_icicles
Sex is always an issue. Remember when it was just fun?
Mine
"Leave her. I’m far too possessive and jealous to be able to mentally accept polyamory. If she has a desire to be with other people I’m not going to stand in her way but I’m not going to be there when she gets home either."
Thiek
Not Me...
"Break up. My parents were poly and it's just not for me. I've been honest with every relationship I've been in that I'm not interested in any type of open relationship. If they want to be with someone else that's fine but we'll be over. My husband is aware of this and on board (and has been for over twenty years!). So if he came to me with this yes I would be heartbroken but I'm not willing to budge on this and it would be the end of our relationship."
GoldDustWitchQueen
Let's Talk
"Counseling time! We're married. I'm chronically ill (stage 4 breast cancer) and have no libido. We try to make intimacy work, and obviously in that case it wouldn't be working. So. Time for a pro to sort out the marriage, and possibly a sex therapist for me."
insertcaffeine
Awkward Positions
"I’ll put myself hypothetically in this position. My partner and I only want each other. We’ve made this abundantly clear to each other. However, if she came to me with desire to open our bedroom and she wanted to sleep with people outside our marriage."
"I would simply express how I vehemently do not an open bedroom and that it would kill any desire I have to want her, be with her, love her, etc. Our couple dynamic has been working well through our ups and downs. Involving some stranger in the ONE thing I find most sacred with my partner is the best way for me to lose any interest or passion for the relationship."
RedFlaim
Farewell
"Break it off, because they definitely already have someone in mind and you telling them no won't change the fact that they were only one step away from following through with it."
Caressticles
Well it feels like a lot of people still believe in one partner, happily ever after. Good for y'all. But big props to these couples who have open and honest conversations about their wants and needs.
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Many of us sometimes fantasize about what we would do to our worst enemies, especially in the moments when they're actively making our lives worse.
While most of us would never actually do any of the things that we contemplate instead of screaming at that super annoying person at the office, we do get pretty creative with the ideas.
Redditor take_me_there_ asked:
"What WOULD you wish on your worst enemy?"
This One Would Hurt
"A conscience. Let her realize the horrific things she’s done."
- Jenny010137
"Seriously. Introspection, self awareness, and empathy are traits that would improve a lot of sh*tty people."
- el_muerte17
"Oh I wish I had thought of this one. If my enemy had a conscience, wow life would be much different."
- Shelbysouth43
No Pearly Whites For You
"I’d like all their teeth to turn really yellow and stay yellow no matter what they do."
- toothfixingfiend
"What did I ever do to you?"
- Spideredd
"I don't even know you! Give me back my enamel!"
- AngryMustache9
Everything You Own Is Orange Now
"Permanent Cheeto fingers. Just orange cheese dust getting on everything."
- cocoapuff1721
"This has to be one of the most evil things I ever heard, yet absolutely hilarious."
-Merk0411
"The Midas Touch: Snack Edition"
- MaryVenetia
Ouch, But Forever
"Stubbing and breaking their toe and right as it’s about to be done healing it happens again over and over for the rest of their pitiful time on this hell we call earth."
- No-Bee-2971
"Sisyphoot"
- Alpha_6
"More of a Toemetheus imo"
- PykeTheDrowned
Self Reflection
"For them to realize how big of an a-hole they are."
- mayhemanaged
"Same for me. The trouble is mine probably knows what a tremendous a-hole he is, and just doesn't care (it's what defines him, is his outlook more than likely), so, give mine a conscience as well, he undeniably lacks one."
- RhoadsOfRock
"a crushing moment of self realization is something that can destroy you mentally. I wish that on them."
- chancetodream
Bury Them Under A Mountain Of Minor Inconveniences
"Always being hungry two hours after eating no matter how large the meal. Slow internet. Traffic jams no matter the location. Self doubt. Allergies. Favorite shows spoiled."
"Nothing major enough to be life altering but constant, low grade inconveniences that wear on your soul every day."
- I_Love_Small_Br**sts
"Every bite of food they eat/drink they drink being slightly the wrong temperature."
"Coffee? Warm but not hot. Cola? Cool, but not cold. Muffin? Ever so slightly frozen."
"Not enough to ruin their life, but just enough to not quite have full enjoyment of anything.."
- HappiHappiHappi
They'll Never Be Able To Use Their Computer Again
"Quick scan with McAfee on their computer."
- halflife_3
"You f**king monster."
- Orion_2kTC
"The constant pop-ups from McAfee is too far."
- _Land_Rover_Series_3
That's A New Level Of Evil
"Bed bugs."
- thrawn1825
"Currently dealing with bed bugs, and I can absolutely confirm this is the kind of thing I would wish upon my worst enemy. It is miserable and painful, and I've tried everything to get rid of them at this point."
"I would easily wish this upon my worst enemy, x10."
- ArbitrarilyStagnant
"Oh hell no, you went there... Hopefully they aren't living in an apartment complex or you've cursed everyone in the building."
- expect_less
Well of course I know him. He’s me.
"$100,000. I sure could use it."
- Sparklesperson
"'It’s no surprise to me I am my own worst enemy'"
- FishyVonFishenHymer
"Lol I thought this was that deep sh*t like 'pray for those you resent to have all the things you want in life….' Then I realized."
- No-Chipmunk9527
Forever Constipated
"That they can never have a satisfying poop. They always feel like they have to go to the bathroom and when they do nothing comes."
- [User Deleted]
"Wow. That's evil. Always feeling the need to pee would be good (as in horrific) too."
- ipakookapi
We definitely don't recommend implementing any of these plans (not that most would actually be possible), but here's some new ideas for the next time you're stuck in a meeting with your most annoying coworker and need a little fantastical escape.
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I grew up poor, and I remember the little things that made me smile when we just happened to have enough that week.
The little things that a truly rich person would not think twice about.
Ah, the luxury of it.
What spells luxury for you?
Redditor ConAir161057 wanted to compare notes about the things in life that feel like items only money can buy. They asked:
"For people who grew up with little money, what always felt like a luxury?"
New clothes. I had so many hand me downs and thrift store clothes... new seemed like a dream.
Anxiety
"After growing up in a home where every unexpected problem was a financial emergency, my idea of wealthy became 'I just want enough money that if something breaks I don't get anxiety about how to deal with it.'"
Obiwan_ca_bl**me
Literature
"Getting to buy something from the scholastic book fair."
Rich*itch3232
"My school, at the end of it a bunch of books were 'donated' and then spread out on a table in the library. We all got to go pick one book. So even if kids didn’t get to purchase a book, in the end they had a chance to still get a book. It’s actually how I got my first Harry Potter book. Was a cool idea for any school staff or parents active in their kids’ schools."
glass_pillow
Christmas
"Getting new clothes at Christmas from relatives. I don't know if that is exactly a luxury or the kind of answer you are looking for, but we never had a lot of money when I was in middle school. I went an entire year wearing the same pants everyday. The funny thing was my parents didn't even buy them for me."
"I got them for Christmas from my Grandparents. All the kids use to give me so much sh*t for wearing the same pants everyday. I always told them that I had 5 of the same pair which made me feel good inside and kind of made them ease off even though I know they didn't believe me."
"I remember I fell on the school bus one day and the jagged floor cut a hole right in the knee cap and the panic that went over me was just insane. It was one of the worst feelings of my whole life because I knew that I didn't have any other pants to wear and that now all of the kids in my school were going to know that I only had 1 pair. Needless to say I could not wait for the last month of school to end."
themagicman_1231
I'm Away
"Summer camp, or basically any school trips that had to be paid for. At my school the kids who couldn't afford to go on trips that happened during school hours still had to come to the school, we just sat in a room and did extra work like it was detention."
Helpful_Yams
"I was lucky. If you taught at the day camp your kid could go for free. That was just day camp though not sleepaway camp. My mom found a camp teacher who had no kids of his own and he signed me up as his kid so I could get free day camp. Did that all through elementary school."
randtcouple
Big Deals
"Going out for pizza was a big deal. Those free mini pizzas for reading books were huge."
Shroom4Yoshi
Food is always an issue when you're broke.
Damage
"Being able to turn on the heat in the cold and pay a professional to fix damaged appliances, plumbing, and other issues."
Liggettef
Spoiled
"When my grandma would come pick me up and spoil me. My parents didn't have much money and were addicts so when my grandma would come get me I would come back with new clothes, video games, toys, etc. I used to think my grandma was rich but she actually just had a stable income."
nawlepen
"I was in this position when I was younger. I always thought my grandma had SO much money… but all she did was go to work everyday. Always made sure I had clothes and all my school supplies. I miss her pretty bad."
Keywork29
Water
"I am from a small island in the Pacific. While I mostly still take cold showers, I have always felt that a hot shower is the finest luxury one can experience. I had my first hot shower when I was 22 years old and I can never forget it."
FSMPIO
"This is the kind of luxury I think people take for granted, I always avoided showers in the winter as a kid since most of the time they where cold showers and the temperature here was around 12c° during those times."
PowerfullDio
Showerware
"Towels. Honestly, I was almost 10 When I realized people didn’t just put back on their dirty clothes after a shower because my family was so large (12 kids total including myself) and extremely poor. I thought towels were just for hotels or were maybe a prop on television. I went to a friends house and she asked for my help folding her towels. I remember laughing and thinking she must be rich."
"Long story short, I wasn’t sure which way to fold the towels, and begged my mom to buy them after I revealed that my friend, Simone, had them. She bought a box of used ones from a local auction and I walked around with them on my head feeling like a frigging empress after that, even though—-let’s be clear… these were second hand towels!"
shakezula1025
Or BK...
"Grew up poor and when I was a kid I used to think you were rich if you had a dishwasher and a millionaire if you had one of those refrigerators that have a button for ice. McDonalds was also a luxury, a couple times a year on our birthdays."
chinderellab*tch
Everyone should have access to all of these things. Why is life unfair?
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