Tech Support People Share The Most Awful Situations They've Ever Had To Deal With
NOT always the server.
[rebelmouse-image 18360961 is_animated_gif=_**_Here's another tale from the out of hours hell desk... This gem happened a few days ago.
Me: Service Desk
Caller: THE SERVER IS DOWN YOU NEED TO FIX THIS NOW
Me: Which server are you referring to?
Caller: THE SERVER!
Me: okay... what is it that you are trying to do?
Caller: TRYING TO ACCESS THE GOD DAMN SERVER
(yes, she was SHOUTING the entire time)
Me: Please can you stop shouting at me and tell me which server you are talking about or what it is that you are trying to do? has many different servers for different things, I need to know exactly what isn't working?
Caller: HOLY CRAP THE SERVER ISN'T WORKING. THE. SERVER. ISN'T. WORKING. YOU ARE WASTING MY TIME.
(In the background I've already loaded up our server monitoring tools - no alerts)
Me: I've checked our monitoring, I'm not seeing any servers as being down. Which department are you calling from?
Caller: IRRELEVANT. FIX THE GOD DAMN SERVER NOW.
Me: Can I get your Staff ID please?
Caller: IRRELEVANT. click
10 minutes later...
Me: Service Desk
Caller: HOLY CRAP THE GOD DAMN SERVER IS STILL DOWN!!! WHAT ARE YOU DOING ABOUT THIS?
Me: Nothing.
Caller: EXCUSE ME? NOTHING?
Me: You still haven't told me which server is down or what is not actually working?
Caller: YOU PEOPLE! IT'S OBVIOUS MY PHONE ISN'T WORKING I CAN'T MAKE CALLS. THE SERVER HAS GONE DOWN YOU NEED TO CALL YOUR PEOPLE AND FIX THIS.
Me: Ma'am I can see you are calling me from your Desk Phone, is that correct?
Caller: YES!
Me: and this is the phone you can not make calls from, correct?
Caller: YES!
Me: ...
Me: Do you see why I'm having trouble understanding the problem?
Caller: THE SERVER IS DOWN I CAN'T CALL
Me: Ma'am that number is 3 digits short of a valid number, that is why the call is not connecting.
Caller: LISTEN THE SERVER IS OBVIOUSLY DOWN. I'LL HAVE MY PEOPLE CALL YOUR PEOPLE ABOUT THIS! click
I love my job. I love my job. I love my job.
Macaveli54and boss decided to have a little fun with the ridiculous.
So I had a customer call me up in mobile tech support with the problem that his data wasn't working for 20 minutes, pretty quickly I find out why; he had accidentally turned off his data on the phone menu (which happens a lot but usually the customer goes "oops silly me"). So this customer starts demanding that he want's compensation for his time without service and being very rude about it. After a couple of minutes he's not taking this is not something we did, but his mistake as a answer, so I get an idea, I tell him I'm going to go speak to my manager. I went up to my manager, explain what's happening, he says the customer's being ridiculous and I said,
"Listen I have this idea for him, are you okay with this?" then explain my idea.
"Are you kidding? Let me get on call listening before you go back, I wanna hear this."
I go back to the phone, he gave me the thumbs up that he was ready to listen and I proceed.
"Right sir, I just had a word with my manager and I've managed to swing something for you, so let's break this down, you pay us 39.99 a month for 3 services; calls, texts and data, so let's divide your bill by 3 that give us 13.33, so let's divide further by 30 days to gives 44 pence for your daily data, now you had your data turned off for 20 minutes but for the purpose of this I'll round it up to an hour so we just need to divide that 44 pence by 24 hours so that means your looking at compensation of 1.8 pence so let's just say 2."
I looked over at my manager during and he was covering his mouth laughing. Customer goes;
"Are you having a f@#*ing laugh?"
"No sir the math is there."
"............Go on then I'll take it"
Each of us is someone's IT person now and again.
[rebelmouse-image 18360962 is_animated_gif=LTLFTP+Hard to format on mobile.
Ok, so I am by no means an IT but the one who everyone in my family call when they need help.
So I get a call from my grandpa (89 yrs old) about a new win 10 laptop he just got and he needs help setting it up.
Now keep in mind he is the kind of person to blame the machinery if he clicks on the wrong thing so I already knew this would not end in a phone call - so I drove to his place expecting to see it still in the box. That was not the case.
When I arrive, I see him already in his desktop, after he somehow managed to install windows correctly on his own accord - and waiting for me while playing minesweeper. As he greets me, he freaking ALT+F4's to close the game and then tells me he cannot connect to the internet.
Not sure what happened in the week I wasn't there, I ask if he could show me the problem.
He then OPENS CMD AND PINGS HIS OWN CELLPHONE and then points at the 0 packets text to show me there is no connection.
At this point id probably look less surprised if I see an alien invasion.
So after showing him that you need to enter the password to connect to his home wifi, he then asks me how to see his email account again.
Still completely stunned, I show him how to access his outlook account and how to delete some messages.
And the craziest part- when I asked him how did he know about CMD his answer was: "I learned it from grandma".
WHERE ARE MY RECYCLABLES?!!
[rebelmouse-image 18360963 is_animated_gif=_Give me my recyclables!! WHERE ARE MY RECYCLABLES?!! _
Hey everyone, thought I would share this tale from one of my IT buddies. He had this one woman that would always puts tickets in for the smallest things. But this one takes the cake.
People:
IT - IT Buddy
CW - Confused Woman
IT saw a ticket had come in and it was from CW. It said: "You deleted all my files! I need them to do my job!" IT called CW to see what was going on because we don't delete personal files off of people's computers unless there is a good reason for it and we have the user's permission. So while he was on the phone, he remotes into her computer and noticed everything but the recycling bin was missing on her desktop. He noticed that there was files in the recycling bin, so he opened it and all her files are there.
IT: Here are all your files, did you move them into here?
CW: Yes I did, I moved them in here to recycle them so they will be clean for me to work on them.
IT: .....Excuse me?
CW: Yes, I move them to the recycling bin to make them new again so I can reuse the files.
IT: This is the trash bin, you would move files here to delete them off of your computer.
CW: IT IS NOT A TRASH CAN, IT IS A RECYCLING BIN! IT SAYS SO RIGHT UNDER THE ICON!
So for the next half hour, my buddy had to teach her how to use the recycling bin.
Helldesk
[rebelmouse-image 18360964 is_animated_gif=I work at a local authority on the helldesk. Social workers are the bane of my existence but you learn to cope with their general incompetence as part of the job. But sometimes they can still surprise you. This happened today.
So, we use a generic username for most of our computers so that people can log onto the machine, then from there they log into Citrix to work. Everyone knows the username and password for this. It's literally written on the walls in most areas, because the only thing it can access is another login page, so it isn't a security issue. Most of these accounts stay logged on at all times to save confusing the geniuses that work here. A guy rang up, said hello and asked for the generic login details. I've changed the exact username and password but other than that this is more or less word for word:
Genius: So what's the username?
Me: It's 'Computer'.
Genius: so is that the asset number of the PC?
Me: No no, it's just the word 'Computer'
Genius: And then backslash my name?
Me: NO. It's the word 'Computer.' C-O-M-P-U-T-E-R. Computer. nothing else.
Genius: And what's the password?
Me: It's 'P4ssword'. As in, the word 'Password' with a capital 'P', but you replace the 'a' with a '4'.
Genius: So it's 'Password4'?
Me: NO. It is not. It is 'P-4-s-s-w-o-r-d' With a capital P at the beginning. Everything else is lower case.
Genius: Ok, so the username is ComputerP4ssword. What's the password?
Me: NO. The username is Computer. The password is 'P4ssword'. That's everything. Just two words. Two boxes, two words.
Genius: type type type It didn't work. I typed in 'password' but it said it's incorrect.
Me: Spell out what you typed for me please.
Genius: 'p-a-s-s-w-o-r-d'
Me: very slowly and clearly, in case it was my accent or something ... Like i said. CAPITAL P. NUMBER FOUR. LOWER CASE S, LOWER CASE S, LOWER CASE W, LOWERCASE O, LOWERCASE R, LOWER CASE D. P4ssword.
Genius: type type click Nope. And it says the account is locked. I used a capital P this time definitely.
Me: did you use a 4 instead of the a?
Genius: Use four whats?
I remoted to the machine and typed it in for him. He complained that the system was needlessly complicated.
Special users
[rebelmouse-image 18360965 is_animated_gif=Every office has their special users. The ones who can't figure out anything technical, everything is an emergency, and everything has to function exactly the same or they can't work. At my job, it is the HR lady. Since she is just HR, all her problems boil down to a printer error, excel, word, reboot and it works type of issues, and since I am the System admin they are all my responsibility.
However, every issue she has she comes back to IT, walks right by my desk goes to the programmer, manager, network admin and explains the issue. Every time they either tell her to go me (even though she gets rude), or relay the info to me to fix.
A few weeks back, she had a problem with the calculations on an excel spreadsheet. Everyone was at lunch, so she's forced to ask me. Immediately, I say it is probably rounding up or down because it is only off by a penny. This doesn't suffice, so she ignores me and waits until lunches are done to return. She goes to programmer guy and like usual, he passes it to me. I email her with a breakdown showing how it is rounding. She still wants programmer guy to look at it, so my manager responds with a message saying he will get to when he can.
Well, programmer guy is swamped, the new website launch is getting pushed out, her excel "problem" gets shelved with her emails coming ever more frequent. My manager even resends my explanation, but she wants programmer guy to look at it. This is unacceptable, so she goes to the VP saying we aren't helping her.
My boss sets up a meeting with the 3 of us for me to explain the issue. It was the shortest meeting ever because I start explaining it and our VP completely understands right away. The VP cuts me off, looks at HR lady and says "You pulled me into a meeting for this?"
TLDR; HR lady with easy issue ignores obviously solution only to be burned by VP.
Seriously, techies have the patience of Gob.
[rebelmouse-image 18360966 is_animated_gif=Seriously, techies have the patience of Gob.
I witnessed this astounding IT meltdown around 2004 in a large academic organization.
An employee decided to send a broad solicitation about her need for a local apartment. She happened to discover and use an all-employees@org.edu type of email address that included everyone. And by "everyone," I mean every employee in a 30,000-employee academic institution. Everyone from the CEO on down received this lady's apartment inquiry.
Of course, this kicked off the usual round of "why am I getting this" and "take me offa list" and "omg everyone stop replying" responses... each reply-all'ed to all-employees@org.edu, so 30,000 new messages. Email started to bog down as a half-million messages apparated into mailboxes.
IT Fail #1: Not necessarily making an all-employees@org.edu email address - that's quite reasonable - but granting unrestricted access to it (rather than configuring the mail server to check the sender and generate one "not the CEO = not authorized" reply).
That wasn't the real problem. That incident might've simmered down after people stopped responding.
In a 30k organization, lots of people go on vacay, and some of them (let's say 20) remembered to set their email to auto-respond about their absence. And the auto-responders responded to the same recipients - including all-employees@org.edu. So, every "I don't care about your apartment" message didn't just generate 30,000 copies of itself... it also generated 30,000 * 20 = 600,000 new messages. Even the avalanche of apartment messages became drowned out by the volume of "I'll be gone 'til November" auto-replies.
That also wasn't the real problem, which, again, might have died down all by itself.
The REAL problem was that the mail servers were quite diligent. The auto-responders didn't just send one "I'm away" message: they sent an "I'm away" message in response to every incoming message... including the "I'm away" messages of the other auto-responders.
The auto-response avalanche converted the entire mail system into an Agent-Smith-like replication factory of away messages, as auto-responders incessantly informed not just every employee, but also each other, about employee status.
The email systems melted down. Everything went offline. A 30k-wide enterprise suddenly had no email, for about 24 hours.
That's not the end of the story.
The IT staff busied themselves with mucking out the mailboxes from these millions of messages and deactivating the auto-responders. They brought the email system back online, and their first order of business was to send out an email explaining the cause of the problem, etc. And they addressed the notification email to all-employees@org.edu.
IT Fail #2: Before they sent their email message, they had disabled most of the auto-responders - but they missed at least one.
More specifically: they missed at least two. sfsdfd
_Sometimes people should come with warning labels. _
Last year, Help Desk got a call from a user complaining that the laptop we issued him would not read DVDs. He was one of those "I'm a very busy and a very important man, and I don't have time to follow your troubleshooting steps over the phone. Just fix it, dammit." kinda guys, so he said he would get someone to drop off the laptop at our office and pick up a loaner.
We received the laptop a couple days later, there was a note attached saying that now it wasn't even booting into Windows anymore. Sure enough, he was right - it didn't even attempt to load Windows, and instead we were greeted by the "Non-system disk or disk error" message. It sounded and looked like the PC was trying to boot from the DVD drive instead of the HDD.
We opened the disk tray, and saw the culprit. There was a DVD in there, all right - but it was placed upside down.
We flipped the disc over.
He was trying to watch "Dumb and Dumber".
Nothing lasts forever!
[rebelmouse-image 18360967 is_animated_gif=This comes from the wonderful world of home security systems customer support. My coworker fields this one.
$CW is coworker.
$GOG is grumpy old guy.
$CW: "thank you for calling Blah Blah Blah Security, how may I help you?"
$GOG: Gives name, address, password, blood sample of first born for verification purposes. "Well my system isn't accepting codes and won't turn on or off. I think it started after the storm that came through last night."
$CW: "Did lightning strike your house or close by?"
$GOG: "yes"
$CW: "I see. Based on the age of the system, it probably took a surge. We're unable to get replacement parts anymore, so you'll need an upgrade. I can get someone in sales to call you with a price."
$GOG: "Well can't you just send someone out to fix it?"
$CW: "We certainly can, but as it's obsolete equipment it's unlikely they can repair it. You'd still be billed for the service call."
This is where the customer gets irate
$GOG: WHY WOULD YOU SELL ME AN OBSOLETE SYSTEM???
$CW: soft voice "Well Sir, it was brand new in 1986."
Software
[rebelmouse-image 18360968 is_animated_gif=I work for a small software company doing IT and customer service work supporting the users of our order-writing software.
We brought on a new company 6 months or so ago, and along with it, came a sales rep we'll call Virginia.
Virginia is 75 years old, "not good with computers", but has the best sense of humor and understanding I've ever had from a client. Every time she calls in she's always got something to say, which usually ends in a "I hope you've got your Vallium nearby!", And considers us all Wizards.
We recently updated our software, and sent an email out notifying users of this. She calls in yesterday, and we chat it up while I explain to her that yes, this was a real email, not spam, and that she should in fact update her program.
She says "Ok, I'm going to try to be a big girl and update this myself, but stay by the phone!"
A few minutes go by, and the phone rings, sure enough, it's her on the Caller ID, so I pick up without using the standard greeting, and say "Hey, Virginia!"
She responds, "Darn, how did you recognize me with my hat and fake mustache on!?"
I lost it for a bit. Having a long week full of incompetent, ignorant, or intentionally destructive users was washed away because this little old lady told the most Dad-like joke over the phone.
TL;DR - Not all old users are bad, especially if they can laugh at themselves.
So, I had to walk a client through setting up a printer over the phone. Which required her to set an IP address to the printer. Also she is not tech smart at all.
Me: "Ok, do you have a usb cable? Sometimes they come with the printer"
Her: "No, im looking in the box now. Theres no usb cable. Only the printer and power"
So it needs to me networked, great. I walk her through getting the printer on her network
Me: "Ok, do you see a place to enter 4 numbers?"
Her: "Yep, its right here"
Me: "Ok the number is 192.168.0.3"
Her: "Ok, I put in 19216803. Whats the 2nd number?"
Me: "No, lets start over. The first number is 192, second is 168, third is 0, and fourth is 3"
Her: "Ok, so 192.168.03?"
Me: "No, the third number is just 0, the fourth is 3"
Her: "So, 0.0.0.3?"
Me: "no, 192.168.0.3"
Her: "But what about the 0?"
Me: "What about it?"
Her: "Shouldn't it be a number?"
Me: "0 is a number"
Her: "Look this it to complex for me, cant we just use the cable it came with?"
Me in my head: WHY DIDNT YOU TELL ME YOU HAD A CABLE!?!??! YOU SAID YOU JUST HAD THE PRINTER AND POWER CABLE!
Me: ".....yes"
Edit: I should say, this is the shortened version. IRL this conversation went on for 30 min and this ticket lasted 2 days.
Edit2: I said "Zero", NOT "o" and I said both "period" and "dot"
No. I'm Spartacus. NO! I'M SPARTACUS!!
[rebelmouse-image 18360969 is_animated_gif=Here's a weird one that happened the other day...
Phone rings
Me: Hello this is the IT department.
Evil Clone: Uhhh, no this is the IT department, what can I help you with?
Me: No sorry there's a mistake there, this is the IT department you've called, what seems to be the trouble today?
Evil Clone: Sorry I think there's some confusion here, you've called the help desk for (REDACTED COMPANY).
Me: You're right I am confused because I work the help desk for (SAME REDACTED COMPANY). My phone rang so I answered it.
Evil Clone: My phone ran too...so I answered it.
Me: So now here we are...talking to each other...
Evil Clone: Are you working from the (REDACTED STATE) branch?
Me: No, I'm working in the (REDACTED STATE ON THE COMPLETELY OPPOSITE SIDE OF THE COUNTRY) branch.
Evil Clone: This is weird...
Me: Yeah...soooo talk to you later then?
Evil Clone: Sure, have a good shift.
Me: You too. Bye.
Seriously...who was phone? therobotjeff
Some people just need an exorcism!
[rebelmouse-image 18360970 is_animated_gif=Backstory - I do end user implementation, training, and support for a web application that was developed by my firm. Our clients skew older.
client: I can't get into my account. My login isn't working. This is ridiculous. I've been trying for hours and now I'm locked out.
me: My apologies for the inconvenience! I've just reset your password. You should receive an email with a link to set and save a new password in a moment.
c: I don't want to set a new password. I liked my old password. It's the same password I use for everything else and it's easy to remember.
me: My sincere apologies, but you will need to set a new password in order to gain access to your account.
c: Can't I just use my old password?
me: No, our data security standards do not allow that. However, if for any reason you aren't able to follow the password reset link, I would be happy to generate a random password for you, and share it with you over the phone.
c: Do that, then, and email the password to me.
me: Again, my apologies, but part of our security policy states that we cannot email passwords in plain text. I would be happy to give you a call and share you password with you over the phone.
c: Why are you being so difficult? I just want my old password to work again.
me: Sir, I'm so sorry that this process has been frustrating for you. I want you to have access to your account. Have you followed the link in the password reset email?
c: No. It looks like a virus. I don't want to click on it.
me: I can assure you that it is not a virus. It is a hyperlink. You can just click on it, and it'll open a page in your browser where you can reset your password.
c: That's ridiculous. That's so much work. Why do you make it so hard? This should be simple. I want to speak to your manager.
me: (eager to pass them off on someone else) No problem. My manager is cc'd. He would be happy to assist you.
manager: How can I help?
c: Your employee is rude, stupid, and not helpful. I just want to log in, I don't want to reset my password, I don't want to click on this virus she sent me, and this is taking forever and it is ridiculous.
manager: Sir, respectfully, we are going to need you to meet us halfway and change your password.
client: (in all caps, this is via email) THIS IS BULL. I DON'T WANT TO CHANGE MY PASSWORD. YOU ARE IDIOTS.
manager: Again, we are sorry that this is frustrating for you. Please let us know what we can do to help.
Manager cc's client's boss, the director of their org and the one whose signature is on the contract. My manager does not take shit from clients.
client's boss (to their employee with us cc'd): Are you serious? These nice people are doing everything they can to help you, and you are abusing and belittling them. This is an embarrassment to our organization. You owe them both an apology, and you need to reset your password, stop complaining, and log in so you can get me that report that was supposed to be on my desk yesterday. The fact that you've wasted your entire day on this is ridiculous and this will definitely be included in your performance review.
My manager and I were in tears. Client's boss was savage af and did not pull a single punch. The client did end up resetting his password but did not apologize. Last time I sent out an email to clients, his bounced. His ass got fired.
Print Industry
[rebelmouse-image 18360971 is_animated_gif=Ok so this little gem started yesterday, currently working in managed print industry - customer logs a call saying no devices in a building are working, so definitely server/software related.
I log in with their IT, the server is freezing and when logging in with a new account there is a disk space error. So i inform him he needs to clear it down or add some HDD space and we can then troubleshoot anything if there are issues once its done.
Call the end user who logged the call, and let her know but... it makes no sense to her, depressing conversation occurs:
Me: Morning, just calling regarding your printing issues at site X, its due to a server fault your IT are looking into - they should hopefully have it resolved soon which will likely resolve your issues.
User: Oh, well the printer still isnt working, none of them are, this is URGENT.
Me: I understand, but your IT is looking into it due to a server fault and should have it sorted as soon as possible.
User: Ok, so when are you coming out to fix it?
Me: I would not be able to fix the machine on site, it is a server issue as its run out of disk space, and your IT are looking into it.
User: This is urgent the ENTIRE site cant print, whats the ETA on the fix?
Me: I am not your IT so i am unable to advise, you would have to call them as they need to resolve it.
User: I need an ETA to inform the users and management.
Me: Im not in your IT so i cant give an ETA unfortuantely.
User: Talk to my manager.
Manager: we need an ETA for the fix or send someone on site, i want this actioned ASAP.
Me: I'm not your IT, i'm from the managed print support company, the issue is with your server and your IT are looking to fix it. An engineer from us wont be able to assist.
Manager: So you are categorically stating YOUR print engineer cant fix the printer? What kind of support is this?!
Me: The issue isn't with the printer, its with the server the print software is on, which your IT are looking to fix urgently.
Manager: No, the PRINTER is not PRINTING so its a PRINTER problem, we don't have servers.
Me: You do have servers, it's what governs the pull print and login for the devices, and it's currently down, your IT are looking to fix it.
Manager: why are you refusing to fix this? You can't just say no we have a support contract!
Me: Your IT fix your servers, we fix the printers and the software thats on the server. You need to call your IT.
Manager: Im escalating this to my director - expect a call back shortly
Click
Had several calls since then i have ignored - informed their account manager whats going on - this is now his mountain of stupid to deal with.
Tl:DR printers don't work - server has no space on C drive, IT fixing - IM NOT THE USERS IT TEAM. Ten_DU
Lesson to walk away with?
Be nice to your techies and they'll be nice to you. Or, get a therapist and some Xanax!
When we were in our early twenties, most of us felt like we were officially adults, untouchable, and essentially unstoppable.
But looking back, most of us made some pretty cringy decisions when we were that age.
Redditor ALLEYWAYwithanS asked:
"What's the dumbest thing you've done in your twenties?"
Free Money
"Decided against contributing to my company's matching 401k. It cost me hundreds of thousands of dollars."
- orange_cuse
"This can't be stressed enough. If your company is matching 401k contributions, the single best thing you can do is contribute up to their match. That is an instant 100% return on your investment."
"Social Security benefits will not be enough for you to retire comfortably, and when you're over 50 it gets real tough to find work that pays more than minimum wage. Make saving a priority now. The sooner the better, because it is a cruel world for unprepared retirees."
- gishnon
Much-Needed Routines
"Everyone wants to hear about dumb stuff like driving eight hours to get with someone you liked only for it to end up being a booty call."
"However, I personally think it was my general lack of effort to build any good habits like exercise. Your body likes routines, and my routine of gaming for 15 hours a day was not one I should have cultivated."
- stormscape10x
"This is such an important one! I'm 25 and have wasted the last eight years of my life being a typical Asian young adult, focusing solely on education and career instead of doing more to take care of my fitness and mental well-being."
"My culture brainwashed me into thinking of it as a good thing to sit at my desk and study for six hours straight instead of building a good habit of eating a balanced meal and exercising every day. I'm paying for that mistake now."
- ListernerSaraf
Dental Hygiene
"Not looking after my teeth."
- pgraczer
"Second best time is now! Start taking care of them and get into the dentist, a dental school even for free cleaning and check-ups."
- Weazy-N420
"I'm still playing catchup. I let my teeth go in college and didn't get them looked at until after I finished AIT in 2020. I had them in a good spot for a while, deployment in 2022 f**ked them up again though. It's so godd**n hard to fix your teeth once they're on the downward slide."
- MonsieurLinc
"I have weak teeth, too. That's not a reason to give up, it's just a reason to absolutely lock down your routine. You'll save yourself a lot of time, money, and pain!"
"Here's what I do:"
"I only eat two times per day (intermittent fasting is not for everyone but it's great for limiting acid exposure on your teeth). And don't drink anything sugary. If you have to, do it while you're eating and not between meals."
"Swish with water and/or mouthwash immediately after meals/drinks."
"Wait 30 minutes before brushing. Your enamel is softest directly after eating so brushing too soon can be harmful."
"Get really good toothpaste with fluoride or hydroxyapatite for remineralization. Your dentist can give you a prescription high-fluoride toothpaste."
"Do your brushing routine in this order: floss, then mouthwash, then brush. Use a soft-bristled toothbrush and don't scrub too hard. Don't rinse after brushing so the fluoride can stay on your teeth and do its work."
"Get a tongue scraper and do that once in a while too."
"If you're away from home (work, friend's house, driving, etc) and don't have a toothbrush, xylitol gum is great for a quick cleaning and breath freshening. Xylitol helps kill plaque-causing bacteria because they think it's sugar."
"Might seem like a lot but it's worth it! My mouth always feels clean and I get compliments from hygienists."
- pmvegetables
Deep Burnout
"I worked way too hard and burnt out. Sacrificed family time. Sacrificed health. Need to pace yourself at the age of 20-30."
- big-bad-bird
"This is me right now. 29 and totally burned out. I refused to pace myself even with my chronic illness, I refused to address my traumas because 'I am a functional member of society so why would I seek a therapist,' and I refused to say no to things because I was afraid people would dislike me."
"Last year, I slowly started collapsing under all that. Things I repressed wouldn't stay repressed and because of nightmares, I had constant panic attacks when I got home from work and eventually bordered on agoraphobia where I would try and flee the grocery store because 'everyone can see you are feeling unwell and is judging you' and started making excuses to work from home because the office would overwhelm me."
"I really wish I started addressing stuff sooner. I tire so easily now and am constantly anxious about not being productive enough now that I'm at home. Which is super counterproductive when your body is saying, 'Yo, slow down. Please go find a nice hobby and relax.'"
- Melvarkie
Chasing Love
"Begged to be loved."
- SystemNovel7112
"I’m still in my early twenties and I feel like this is what I’ve been doing. The worst part is that other people are good at detecting desperation so they move away from you, which just hurts more."
- Jakov_Salinsky
Roommate Status
"I moved in with a girlfriend before finding out more about her preferences. We had been dating for a year but I didn’t realize how much of a problem she had sharing until we lived together."
"We lived together for five years and never shared a bedroom, had everything split down the middle, including the pantry and fridge. Even when it came to spices, she insisted on me getting my own. She hated it when I would be in the same room as her unless it was on 'her terms.'"
"Whenever I asked to make our relationship more of a shared experience, I was gaslit into believing I was wrong for not allowing boundaries. She moved out a month ago, and I couldn’t believe how quickly my mental health improved simply by not having that toxic influence around anymore."
- Char10
Sobering Up
"Fell into a debilitating drug addiction. I have 26 months sober on the fifth!"
- pumpe88
Motorcycle Insurance
"I took a $12k loan to buy a motorcycle. I didn’t want to pay for comprehensive insurance, and the bike got stolen four months later."
- toyotasquad
Mental Health Assistance
"Not getting help for my depression sooner. Spent the entire first half of my 20s in the darkest place I can imagine, and all I needed to feel better was some meds once a day."
- badgirlkayy
Lackluster Love
"I got into a half-hearted relationship and wasted three years of my life."
- plutorollsvanillaice
Receiving an Education
"Not studying properly."
"At the time, studying for two to seven years seemed like a lifetime, but now at 30, I wish I had done it. Don't have the money or flexibility to do it now."
- MarmateW
Early Alcoholism
"I drank my way through my entire 20s. After 25, it wasn't really fun anymore, but that didn't stop me. I drank for another five years."
"My 20s are a total blur splattered with some fun times here and there. But mostly it was just me running away from things with alcohol."
"Almost 17 years later and not one drop. My 30s and 40s are exceptionally better."
- Blackbeltchicken
#GolfCartLife
"I crashed a golf cart at 29. I was so f**ked up with road rash, both ankles were rolled and f**ked up, and one Achilles was messed up pretty bad."
"It took two years for one ankle to feel normal again. I still have a bunch of scarring. I have never f**ked myself up so badly before. The road rash and treating it all over my body was one of the most painful things I’ve ever dealt with."
"I am so careful in those things now and honestly just everything in general. I'm lucky I didn’t hit my head."
- ochief19
...But How?
"I went to Italy and forgot to eat pizza."
"I still can't believe that happened. I had pasta there, gelato, took some amazing photos, explored a lot, and when I came back, I was like, I missed something?"
"Then I was like, 'F**K! I forgot to eat pizza, IN ITALY!' LOL (laughing out loud)."
- TheStraightishGuy
An Unexpected Life
"I remember when I was that age and desperately wanting the kind of job you work for the same place your whole life. Instead, I was in a dead-end job, working the third shift, going to school, and worrying constantly about what I was going to do with my life. I was lost and without any real direction."
"20-some years later, I still don’t have many traditional accomplishments. I’m a stay-at-home dad, and I was diagnosed with Crohn's at 21/22, so that ended school."
"All the things I thought I’d need to get through life, I don’t have."
"What I DO have is a wide array of experiences. I’ve worked in retail for decades, childcare/teaching/mentoring/etc., had kids for almost as long, worked on a shrimp boat, and tree farms, I’ve seen and been around every state except for Alaska."
" I know a ton of people and I’m generally on good terms with them, I’m healthy enough to exercise every day, I have a loving family, and all our basic needs are met. I’m still directionless but I’m no longer lost."
"Anyone else out there feeing like I did, just do the best you can with what you’ve got. Never stop trying to be better, and if you need to, just point in a direction and go that way."
"If you need a degree but you don’t know what you want, just pick something you think you’ll like. Some jobs that need a college degree mean they need someone with a Bachelor's degree."
- altxatu
When we think of mistakes made in our twenties, we might think of dating mishaps and drinking or partying too much.
But the reality is that the mistakes made in our twenties are far more serious, like creating routines that help us take care of ourselves or completing tasks that will help us reach our dreams.
Fortunately, we're young in our twenties, and we have a lot of time to come back from those mistakes.
It's also never too late to commit to doing better right now.
Time and time again, people spreading lies about others for no reason has demonstrated the lack of humanity in our gossip-obsessed society.
People have nothing better to do other than to bring down others out of spite.
What's even more disappointing is that some of us have at one point played a part in perpetuating these rumors without even knowing it.
And other times, we are the subject of a rumor, and that's never fun.
Curious to hear examples of the situation, Redditor PieNo17 asked:
"What’s the worst rumor you ever heard about yourself?"
Kids can be so cruel.
Introduction To Antisemitism
"I was bullied in elementary school for being Jewish. I very much am not Jewish. Apparently there was a rumor going around school that I was a 'Jew boy.' I was utterly confused and didn’t understand why being Jewish would even be something to be bullied about."
– goobermuslim
The Racist
"Ah, I used to get bullied for being Asian....I am not Asian. Turns out it was a rumor started by a kid who was actually half Asian. I think he just didn't want to be the only Asian kid at school."
– tn00bz
Seeking Pleasure At The Buffet
"When I was in sixth grade our whole grade (~100) was on a field trip out of town. We stopped at an Old Country Buffet to eat. I had to poop while we were there, and another kid in my grade was peeking through the stall at me while I was on the toilet. He then yelled that I was pleasuring myself in the stall. This turned into everyone talking about it outside of the bathroom, and now I was the kid who m*sturbated in an Old Country Buffet."
– slob_johnson
Teacher Killer
"When I was a kid, I was in the (for lack of a better term) special ed program at school due to a muscular condition that affected my fine motor skills, which meant I got bullied mercilessly. Determined to change my rep, I worked ridiculously hard to improve my skills so I no longer needed that program in middle school. Somehow, a rumor got started that I'd been kicked out of that program because I'd tried to kill the teacher, and that became the rumor that defined me until the day I graduated high school."
– jessthefacts97
These Redditors' friends thought they'd seen a ghost.
Wreck Survivor
"I had a car wreck on a country road. Black Cow and calf in the road, and I hit both of them. My mother called into school the next day but pretty much just told them I was in a wreck and nothing else. Word got around that I was dead in a car wreck."
"Showed up at school 2 days later because car wrecks hurt and a couple of buddies actually cried when I showed up saying they thought I was dead."
– DisGruntledDraftsman
Name Mixup
"Once, at work, we came across the obituary of a former coworker. Due to the long hours we were working on this project none of us managed to go to the wake or funeral, but we sent flowers. Months later the dude turned up on another job site, very much alive. Apparently this dude that died was totally unrelated, had the same name and was also an industrial painter… we sent flowers, that must have been confusing for his family."
– trijkdguy
Different Coworker
"Similar story happened to me. Had severe covid at the very beginning of the pandemic. Was out of work for 6 months. Someone with my exact name and in the same town passed away my coworkers thought it was me. Some people didn't even know i was alive until I was back to work for three months"
– ZombieLebowski
The Friendship Test
"That I had died. I woke up one morning to find about 50 messages on my phone and dozens of missed calls (my phone was on silent). It was my ex girlfriend of all people who I spoke with first as she was freaking out because (as it turns out) someone with my name had died. It got lost in translation and next thing you know a lot of my out of state friends thought it was me. It was nice to know they cared so much."
– Yeeaaaarrrgh
Rumors about crushes, love and relationships seem to be a commonality.
Some "Friend"
"My friend introduced me to a girl at his high school and we were into each other. She was having some friends over for a sleepover and took the opportunity to invite me over, cuddle and make out while everyone else was asleep. The next morning we groggily hung out for a bit and made plans to hang out again soon. I’ll never forget how she hugged me and kissed me before I left. I ran into our mutual friend while walking home and I told him where I’d been. I didn’t know that he had a crush on her and he was pissed. By the time I got home, she had blocked and deleted me. I found out later from another friend that our mutual 'friend' had told her that I had an STD and only wanted to use her for sex."
– regnarbensin_
Friendship Destroyer
"Hey, this same thing happened to me! I moved around a lot as a kid and ended up in the same place for 7th to 12th grade. The first few people I met were some kids in the neighborhood, 1 girl and 1 guy. They weren't mutual friends, but I became good friends with both of them and ended up introducing them to each other. The girl and I would stay up late texting on old flip phones and sneak out with each other over the summer. Then, almost out of nowhere, she just stopped talking to me. Turns out the guy developed a crushed and spent literal weeks trying to convince her that all I wanted was sex. Luckily, I was able to find out and defend myself, but unluckily, I found out later that he did that with many, many people. He probably ended up ruining at least 30 friendships with people throughout my time in high school."
– LycheeTrash
A Bad Romance
"i think the only rumor that i ever really heard back in highschool was that i communed with satan. and when a few people asked, i just went with it. i was just like ya, satan and i talked last night, hes doing well. we have dinner plans for the weekend. just stupid stuff like that."
– another-redditor3
We never know how the rumor mill picks some of these out and seemingly distributes them to everyone in our community, no matter how big or small or far away. But we're glad these Redditors were willing to share!
It's a teacher's job to leave a lasting impression and set a good example for their students.
With this in mind, particularly in this age of viral videos and social media, teachers have to be very careful of what they say during class hours.
Even so, there are very few teachers who haven't said something they've regretted when teaching a class.
Sometimes to control unruly students, other times when they've simply had enough.
Then too, sometimes teachers leave their students baffled and perplexed by what they say in their classroom, well aware of what they were saying.
Always making for a memorable story.
"What’s the wildest thing you’ve ever heard teacher say in class?"
And Anyone With Such Closed Minded Views Shouldn't Be Teaching...
"Had the Head of the Department in college claim in class that anyone who actually needs accommodations for mental health issues should not be in college to begin with."
"This was while we were discussing 'Death of a Salesman' and the discussion had veered over to unhealthy pressure and social standards for success."- RavensQueen502
Wait what?!
"My very well-respected Biology teacher in college spent almost an entire lecture telling us that Jamie Lee Curtis was a hermaphrodite."
"It seemed oddly personal to him."- Urbane_Cowboy
Sad On So Many Levels
"Not heard but my freshmen year high school teacher once pulled a bottle of Jack out of his desk and took a shot during class."
"He was dying so towards the end I think he just stopped caring."- Mangothefello
Can't Take The Heat, Then Stay Out Of The Classroom...
"High school science teacher told my class that a kilometre was longer than a mile."
"Refused to budge when refuted and kicked out several students for doing so."- SupersonicDebris13
"5th grade teacher: 'Mount Whitney in California is the tallest mountain in the world'."
"5th grade me blurts out: 'No it isn't, Mount Everest is."
"Whitney is not even the tallest mountain in the USA, which is Mount McKinley in Alaska'."
"I got in trouble for 'contradicting the teacher'."- gtmattz
get out GIFGiphyIt's Not Just Students Who Are Bullies...
"I had a teacher ridicule a fat kid about his lunch choices in front of the whole class."
"He ran out crying as she was making fat guy blimp gestures and telling him he was going to be huge as an adult."- SnooOwls5859
Some Dramatic License It Seems...
"I had a literature teacher who told the class that he didn't believe in dinosaurs, because the universe is only a couple thousand years old."
"The bones were put there by Satan."
"Thank f*ck he wasn't a science or history teacher."- AllBadAnswers
of montreal dancing GIF by Polyvinyl RecordsGiphyEveryone Deserves Nice Acomodations...
"My English teacher told us that he genuinely believes that the Rothchilds own a hotel for aliens in the Bermuda triangle."- TroyLear77
Well, Then...
"We had this kid in our 6th-grade class."
"Very dark skinned kid from Africa."
"His name was Tajak."
"Every now and then when we'd line up to go to another class or lunch and the lights would go out some of his friends would go 'where Tajak at?'"
"Anyway one day we had a sub and we we're lining up for lunch, the lights went out and there went the 'where Tajak at?' and the SUBSTITUTE TEACHER who was also black went 'Boy you darker than night'."
"6th grade was f*cking wild."- 11221mikew
Sad Premonitions
"Psych teacher in high school told us that 1 in 10 of the people were friends with in high school would be dead within 5 years of graduating."
"At the time I thought it was hyperbole, but it turns out he was being conservative."
"3 of the people in my high school friend group were dead by the time I was 22."- Reddit
Do They Really Need A Reason?
"'Now girls, don't you let them boys touch your breasts'."
"'It'll give you cancer'."- jondru
Maybe Should Have Checked With The Geography Teacher?
"A teacher in Elementary school claimed during history class that the Colosseum was in Greece, as an Italian kid I was very confused, this was in Mexico."- Spascucci
So Much For Instilling Hope...
"Didn't hear this personally, but read in a book about a guy who recalled his teacher skipping chapters in a textbook and saying 'You will not need to know this when you are down in the mines'."- futanari_kaisa
The mark of a good teacher is that students will take everything they hear from them with them for the rest of their lives.
Though, the less-than-wonderful teachers may also say things their students will never forget.
People Who've Had A Serious Illness Describe The Exact Moment They Knew Something Was Really Wrong
As a kid, I never raised alarm bells even when I started to feel sick. My mom got stressed easily and was busy taking care of my younger brother, so I never wanted to be a burden by making her take me to the doctor only to find out nothing was wrong.
However, in fifth grade, my ears started to hurt and I knew something was wrong. I told my mom, she took me to the doctor, and I found out I had an ear infection.
Now, an ear infection isn't serious at all, and it was easily treatable. Still, I learned something from that experience: no one knows your body better than you. You know if and when you're sick and how serious it is, even if you don't now exactly what is wrong.
Redditors can corroborate this. Many of them have experienced symptoms that told them they were sick in some way -- usually with a very serious illness -- and are ready to share those experiences.
It all started when Redditor thelearner18 asked:
"People who have had a serious disease (cancer, MS, organ failure, etc) when did you realize something was really wrong?"
A Lesson Learned
"Hust found out i have rectal cancer. 42 yrs old. multiple stools per day, not fully emptying, thin poop. so got a colonoscopy. bam! cancer. starting chemo next week. lesson learned for everyone....if your stools or stool schedule changes, go see a doctor"
– shawngee03
A Lucky Break
"I had been having a lot of pain in my midsection, and all around my torso for several weeks. I went to the doctor and it was dismissed as gynecological cramping (menopausal?). It remained. After several weeks (6-8) I couldn’t take it anymore. I went to emergency in the middle of the night. I got a CT scan that showed a large kidney stone. They also found a mass on my ovary. The kidney stone lead them to finding a rare ovarian cancer. If not for that stone, I wouldn’t have known about the cancer and might not have caught it in time. I have been in remission since September 2021."
– peachsqueeze66
Cause For Concern
"My kid, who was 14 at the time, kept throwing up in the morning and having weird headaches. Her doctor thought it was migraines. She went back a couple of times, but the doctor was not concerned. Then one day she complained of a whooshing noise in her ear. Went to the children’s hospital and found out it was a brain tumor near her cerabellum. She was in ICU for a month, but turned out it was non cancerous and it never grew back. She is doing great now."
– Evilelfqueen
"I heard a whooshing noise in my ear a few years ago I only really heard it at night when it was quiet it would sometimes switch ears now I basically never hear it. I'm pretty sure it was just pulsatile tinnitus but still scary."
– fallen-summer
It Was The Salt
"I have Cystic Fibrosis (terminal lung disease) and it was found out when I didn't sh*t for 3 days after I was born and then my mother gave me a kiss and said I tasted REALLY salty."
"Now I'm on a gene modification drug called Trikafta and this is some serious witch craft a** sh*t because I no longer feel sick to death and I basically feel like a normal person. It's f*cking wild!
"Went from 19% lung function to 87% in 3 months. I no longer cough my a** off or feel like I'm suffocating from mucus. Go science!"
– Sudden_Blueberry_477
A Funky Optic Nerve
"I was diagnosed with MS when I was 22 after having blurred vision in one eye after a ski trip. I went to the optometrist and they said I had a dry eye probably from not wearing goggles while snow boarding. So they gave me steroid drops. After a week it kept getting worse, so I went back and they told me my eye looked much better so they did a field of view test, which showed I couldn’t see anything out of the lower half of one eye. They sent me straight to the emergency room since nothing was wrong physically wrong with my eye. They did some tests and I was diagnosed with MS and ended up going completely blind in one eye. My vision eventually came back and I got on medication within a month so haven’t really had any symptoms or issues since thankfully. I’m only 29 now though."
– johnjohn9312
Caught It In Time
"This isn't me, but this happened to my best friend VERY recently. Like in the last couple of months."
"Was perfectly fine and healthy one day. Then the next he started feeling a little bit of pain in his kidney. He'd had kidney stones before, so he figured it was that again. Then he started peeing blood. He thought it was still part of the kidney stone thing so let it go for a couple days, but he was still peeing blood and the pain was getting worse."
"That's when he decided to go to the doctor. They did an X-ray and found a mass in his kidney and told him that based on where it was located they can't remove the mass, and they can't do a partial kidney removal, and it's about a 90% chance it's cancerous, but they wouldn't be able to do a biopsy without removing the kidney first. They did the whole insurance dance, but it went fast and within two weeks he was in surgery having his kidney removed."
"He's still recovering at home right now, but they got the biopsy results last week. It was indeed cancerous, but they caught it before it spread."
– SweetCosmicPope
Happily Ever After
"I couldn’t walk anymore with my crutch I had been using to get by. Had Been on Percocet for 8 months because of the extreme pain. Nobody was finding answers to my pain but I knew something was wrong, badly. After finally having an ultra sound on my hips at the age of 26 I found out I had to undergo a double hip replacement to walk again due to a serious rare disease. I was stage 4 Avascular Nercrosis. Took a year to recover from both. But Happier ending, I’m doing good now. However it was very very upsetting news to get over a phone call at 26."
– heartpathetic
It Really Sneaks Around
"My wife started getting numbness in her right arm. The breast cancer had spread to her right shoulder and the tumor was crushing the nerves. She has stage four breast cancer in her bones."
– zenos_dog
A Turn For The Worse
"For me, it started May 14, 2014. I went to work and was having a good morning. Then, at about 9:00 in the morning or so, I started to feel some lower abdominal pain. Not to be crude, but it felt like that cramp you get when you really need to go to the bathroom. I did so, but the pain didn't go away. It got worse. I started to feel chills, was sweating, and felt nauseated. My employer has a clinic on site, so I went there. After some poking and prodding, the nurse asked me if I wanted to go home or if I wanted to go to the emergency room. I decided to go home, and if the pain didn't subside, then I'd go to the emergency room. As I was saying that, though, I noticed that my pain had gotten a LOT worse. They always make you rate your pain on a scale of 0 to 10, with 0 being no pain at all and 10 being the worst pain you've ever felt. When I went into the clinic, I was mostly uncomfortable, maybe a high 2 going into a 3. On that very subjective scale, I was now a 6 or a 7."
"I changed my mind and decided to go straight to the nearest emergency room. My boss drove me, and by the time we got there about 15 minutes later, I was now a 10. This was the worst pain I'd ever felt. My previous definition of the worst pain I'd ever felt was when I broke 7 bones in my wrist, it was misdiagnosed as a sprain, and I had to have them rebroken 2 weeks later. The pain in my abdomen was now worse than that. The emergency room admitted me and put me in a wheelchair. They wheeled me to a room, I curled up on the bed they put me in, and passed out."
"At some point, a nurse came in and gave me some morphine. Great stuff. No pain at all anymore. A doctor came in and told me they suspected a kidney stone. He wanted me to get a CT scan to confirm it, and I agreed. An orderly wheeled me off to imaging. I got scanned without contrast and was wheeled back to the room. My wife had arrived while I was getting scanned. Shortly later, the doctor who told me he thought it was a kidney stone came into the room. With another doctor. And two nurses. They all crowd around me with solemn looks on their faces."
"The first doctor told me it was a kidney stone. A 2 to 3 mm kidney stone had been lodged in the ureter of my left kidney. That's the tube that goes from the kidney to the bladder. It passed into my bladder when they gave me the morphine, but they could see evidence of it on the CT scan. Then the other doctor said they were more concerned about the 6 cm mass they found on my right kidney. They had my attention."
"They did another CT scan, with contrast this time, and it was impossible to see anything but a tumor in the pictures they showed me. They made an appointment for me with a urologist for the next day, as well as an appointment in a few days time to get it biopsied. It was an after-hours appointment for the urologist, but he was nice enough to stay late to see me. He looked at the CT Scans and cancelled my appointment to get it biopsied. He said there was nothing else it could be but cancer, and the kidney would have to go."
"Two months later, I had the kidney and the tumor removed laparoscopically. I was incredibly lucky. They caught it in stage 1. The doctor said there were signs it was going to start moving soon. I have no idea how doctors can look at a softball sized lump of cancer and tell anything other than 'gross', but that's why they're the doctors and I'm not."
"My recovery was smooth, and I've been cancer-free for 9 years. I was incredibly blessed. I didn't have to deal with chemo, or radiation. While those can save your life, they are also horrible experiences with nasty side effects. I didn't have to deal with any of them. I was bracing myself to have to. They said it was a possibility. But I didn't. I have every respect for those not as fortunate as me, and wish them all the best in recovery."
– mnementh9999
Reason #5,622 To Start Exercising
"I started jogging again to try and get back into running shape. I kept noticing that just after a mile or so, I'd stop and get REALLY lightheaded. Kept thinking, "oh, I'm really out of shape" and kept going. Went in a few weeks later for my annual physical and doctor said "you ever been told you have a heart murmur?", no. Two months later I spent Christmas of 2017 in the ICU after having a section of my aorta cut out and a new valve put in. Surgeon said it was bad. Said it wouldn't have made it too much longer."
"Edit: for clarification, it was an aortic dissection."
– Itsawlinthereflexes
Slow And Steady
"My dad's friend went on a hike with a doctor who knew him and he was winded not far from the car. The doctor clocked it right away and told him to get his heart checked. He had 98% blockage in his heart arteries."
"He tells my dad so my dad gets the test to see how his arteries are doing and they found a massive aneurism on his aorta. He is getting it removed tomorrow. He had no symptoms but the doctors said if he had overdone it he would be dead before anyone would even know what was going on. Crazy how a random friend's hike may have saved his life."
– Pencilowner
It Takes A Village
"I never did, my teacher and parents did."
"I was seven, usually an active kid and my first grade teacher noticed that rather than running around at recess I sat down and took a nap. It happened a couple more times and after I fell asleep in class (totally out of character), she gave my parents a call, we had been visiting the doc fairly regularly cause I was also complaining of joint pain and frequent ear infections combined with the new symptoms and a new doc at the practice I was finally diagnosed with leukemia."
– greenmachine11235
Thank goodness for that teacher (and of course, the parents)!