Tech Support People Share The Most Awful Situations They've Ever Had To Deal With
NOT always the server.
[rebelmouse-image 18360961 is_animated_gif=_**_Here's another tale from the out of hours hell desk... This gem happened a few days ago.
Me: Service Desk
Caller: THE SERVER IS DOWN YOU NEED TO FIX THIS NOW
Me: Which server are you referring to?
Caller: THE SERVER!
Me: okay... what is it that you are trying to do?
Caller: TRYING TO ACCESS THE GOD DAMN SERVER
(yes, she was SHOUTING the entire time)
Me: Please can you stop shouting at me and tell me which server you are talking about or what it is that you are trying to do? has many different servers for different things, I need to know exactly what isn't working?
Caller: HOLY CRAP THE SERVER ISN'T WORKING. THE. SERVER. ISN'T. WORKING. YOU ARE WASTING MY TIME.
(In the background I've already loaded up our server monitoring tools - no alerts)
Me: I've checked our monitoring, I'm not seeing any servers as being down. Which department are you calling from?
Caller: IRRELEVANT. FIX THE GOD DAMN SERVER NOW.
Me: Can I get your Staff ID please?
Caller: IRRELEVANT. click
10 minutes later...
Me: Service Desk
Caller: HOLY CRAP THE GOD DAMN SERVER IS STILL DOWN!!! WHAT ARE YOU DOING ABOUT THIS?
Me: Nothing.
Caller: EXCUSE ME? NOTHING?
Me: You still haven't told me which server is down or what is not actually working?
Caller: YOU PEOPLE! IT'S OBVIOUS MY PHONE ISN'T WORKING I CAN'T MAKE CALLS. THE SERVER HAS GONE DOWN YOU NEED TO CALL YOUR PEOPLE AND FIX THIS.
Me: Ma'am I can see you are calling me from your Desk Phone, is that correct?
Caller: YES!
Me: and this is the phone you can not make calls from, correct?
Caller: YES!
Me: ...
Me: Do you see why I'm having trouble understanding the problem?
Caller: THE SERVER IS DOWN I CAN'T CALL
Me: Ma'am that number is 3 digits short of a valid number, that is why the call is not connecting.
Caller: LISTEN THE SERVER IS OBVIOUSLY DOWN. I'LL HAVE MY PEOPLE CALL YOUR PEOPLE ABOUT THIS! click
I love my job. I love my job. I love my job.
Macaveli54and boss decided to have a little fun with the ridiculous.
So I had a customer call me up in mobile tech support with the problem that his data wasn't working for 20 minutes, pretty quickly I find out why; he had accidentally turned off his data on the phone menu (which happens a lot but usually the customer goes "oops silly me"). So this customer starts demanding that he want's compensation for his time without service and being very rude about it. After a couple of minutes he's not taking this is not something we did, but his mistake as a answer, so I get an idea, I tell him I'm going to go speak to my manager. I went up to my manager, explain what's happening, he says the customer's being ridiculous and I said,
"Listen I have this idea for him, are you okay with this?" then explain my idea.
"Are you kidding? Let me get on call listening before you go back, I wanna hear this."
I go back to the phone, he gave me the thumbs up that he was ready to listen and I proceed.
"Right sir, I just had a word with my manager and I've managed to swing something for you, so let's break this down, you pay us 39.99 a month for 3 services; calls, texts and data, so let's divide your bill by 3 that give us 13.33, so let's divide further by 30 days to gives 44 pence for your daily data, now you had your data turned off for 20 minutes but for the purpose of this I'll round it up to an hour so we just need to divide that 44 pence by 24 hours so that means your looking at compensation of 1.8 pence so let's just say 2."
I looked over at my manager during and he was covering his mouth laughing. Customer goes;
"Are you having a f@#*ing laugh?"
"No sir the math is there."
"............Go on then I'll take it"
Each of us is someone's IT person now and again.
[rebelmouse-image 18360962 is_animated_gif=LTLFTP+Hard to format on mobile.
Ok, so I am by no means an IT but the one who everyone in my family call when they need help.
So I get a call from my grandpa (89 yrs old) about a new win 10 laptop he just got and he needs help setting it up.
Now keep in mind he is the kind of person to blame the machinery if he clicks on the wrong thing so I already knew this would not end in a phone call - so I drove to his place expecting to see it still in the box. That was not the case.
When I arrive, I see him already in his desktop, after he somehow managed to install windows correctly on his own accord - and waiting for me while playing minesweeper. As he greets me, he freaking ALT+F4's to close the game and then tells me he cannot connect to the internet.
Not sure what happened in the week I wasn't there, I ask if he could show me the problem.
He then OPENS CMD AND PINGS HIS OWN CELLPHONE and then points at the 0 packets text to show me there is no connection.
At this point id probably look less surprised if I see an alien invasion.
So after showing him that you need to enter the password to connect to his home wifi, he then asks me how to see his email account again.
Still completely stunned, I show him how to access his outlook account and how to delete some messages.
And the craziest part- when I asked him how did he know about CMD his answer was: "I learned it from grandma".
WHERE ARE MY RECYCLABLES?!!
[rebelmouse-image 18360963 is_animated_gif=_Give me my recyclables!! WHERE ARE MY RECYCLABLES?!! _
Hey everyone, thought I would share this tale from one of my IT buddies. He had this one woman that would always puts tickets in for the smallest things. But this one takes the cake.
People:
IT - IT Buddy
CW - Confused Woman
IT saw a ticket had come in and it was from CW. It said: "You deleted all my files! I need them to do my job!" IT called CW to see what was going on because we don't delete personal files off of people's computers unless there is a good reason for it and we have the user's permission. So while he was on the phone, he remotes into her computer and noticed everything but the recycling bin was missing on her desktop. He noticed that there was files in the recycling bin, so he opened it and all her files are there.
IT: Here are all your files, did you move them into here?
CW: Yes I did, I moved them in here to recycle them so they will be clean for me to work on them.
IT: .....Excuse me?
CW: Yes, I move them to the recycling bin to make them new again so I can reuse the files.
IT: This is the trash bin, you would move files here to delete them off of your computer.
CW: IT IS NOT A TRASH CAN, IT IS A RECYCLING BIN! IT SAYS SO RIGHT UNDER THE ICON!
So for the next half hour, my buddy had to teach her how to use the recycling bin.
Helldesk
[rebelmouse-image 18360964 is_animated_gif=I work at a local authority on the helldesk. Social workers are the bane of my existence but you learn to cope with their general incompetence as part of the job. But sometimes they can still surprise you. This happened today.
So, we use a generic username for most of our computers so that people can log onto the machine, then from there they log into Citrix to work. Everyone knows the username and password for this. It's literally written on the walls in most areas, because the only thing it can access is another login page, so it isn't a security issue. Most of these accounts stay logged on at all times to save confusing the geniuses that work here. A guy rang up, said hello and asked for the generic login details. I've changed the exact username and password but other than that this is more or less word for word:
Genius: So what's the username?
Me: It's 'Computer'.
Genius: so is that the asset number of the PC?
Me: No no, it's just the word 'Computer'
Genius: And then backslash my name?
Me: NO. It's the word 'Computer.' C-O-M-P-U-T-E-R. Computer. nothing else.
Genius: And what's the password?
Me: It's 'P4ssword'. As in, the word 'Password' with a capital 'P', but you replace the 'a' with a '4'.
Genius: So it's 'Password4'?
Me: NO. It is not. It is 'P-4-s-s-w-o-r-d' With a capital P at the beginning. Everything else is lower case.
Genius: Ok, so the username is ComputerP4ssword. What's the password?
Me: NO. The username is Computer. The password is 'P4ssword'. That's everything. Just two words. Two boxes, two words.
Genius: type type type It didn't work. I typed in 'password' but it said it's incorrect.
Me: Spell out what you typed for me please.
Genius: 'p-a-s-s-w-o-r-d'
Me: very slowly and clearly, in case it was my accent or something ... Like i said. CAPITAL P. NUMBER FOUR. LOWER CASE S, LOWER CASE S, LOWER CASE W, LOWERCASE O, LOWERCASE R, LOWER CASE D. P4ssword.
Genius: type type click Nope. And it says the account is locked. I used a capital P this time definitely.
Me: did you use a 4 instead of the a?
Genius: Use four whats?
I remoted to the machine and typed it in for him. He complained that the system was needlessly complicated.
Special users
[rebelmouse-image 18360965 is_animated_gif=Every office has their special users. The ones who can't figure out anything technical, everything is an emergency, and everything has to function exactly the same or they can't work. At my job, it is the HR lady. Since she is just HR, all her problems boil down to a printer error, excel, word, reboot and it works type of issues, and since I am the System admin they are all my responsibility.
However, every issue she has she comes back to IT, walks right by my desk goes to the programmer, manager, network admin and explains the issue. Every time they either tell her to go me (even though she gets rude), or relay the info to me to fix.
A few weeks back, she had a problem with the calculations on an excel spreadsheet. Everyone was at lunch, so she's forced to ask me. Immediately, I say it is probably rounding up or down because it is only off by a penny. This doesn't suffice, so she ignores me and waits until lunches are done to return. She goes to programmer guy and like usual, he passes it to me. I email her with a breakdown showing how it is rounding. She still wants programmer guy to look at it, so my manager responds with a message saying he will get to when he can.
Well, programmer guy is swamped, the new website launch is getting pushed out, her excel "problem" gets shelved with her emails coming ever more frequent. My manager even resends my explanation, but she wants programmer guy to look at it. This is unacceptable, so she goes to the VP saying we aren't helping her.
My boss sets up a meeting with the 3 of us for me to explain the issue. It was the shortest meeting ever because I start explaining it and our VP completely understands right away. The VP cuts me off, looks at HR lady and says "You pulled me into a meeting for this?"
TLDR; HR lady with easy issue ignores obviously solution only to be burned by VP.
Seriously, techies have the patience of Gob.
[rebelmouse-image 18360966 is_animated_gif=Seriously, techies have the patience of Gob.
I witnessed this astounding IT meltdown around 2004 in a large academic organization.
An employee decided to send a broad solicitation about her need for a local apartment. She happened to discover and use an all-employees@org.edu type of email address that included everyone. And by "everyone," I mean every employee in a 30,000-employee academic institution. Everyone from the CEO on down received this lady's apartment inquiry.
Of course, this kicked off the usual round of "why am I getting this" and "take me offa list" and "omg everyone stop replying" responses... each reply-all'ed to all-employees@org.edu, so 30,000 new messages. Email started to bog down as a half-million messages apparated into mailboxes.
IT Fail #1: Not necessarily making an all-employees@org.edu email address - that's quite reasonable - but granting unrestricted access to it (rather than configuring the mail server to check the sender and generate one "not the CEO = not authorized" reply).
That wasn't the real problem. That incident might've simmered down after people stopped responding.
In a 30k organization, lots of people go on vacay, and some of them (let's say 20) remembered to set their email to auto-respond about their absence. And the auto-responders responded to the same recipients - including all-employees@org.edu. So, every "I don't care about your apartment" message didn't just generate 30,000 copies of itself... it also generated 30,000 * 20 = 600,000 new messages. Even the avalanche of apartment messages became drowned out by the volume of "I'll be gone 'til November" auto-replies.
That also wasn't the real problem, which, again, might have died down all by itself.
The REAL problem was that the mail servers were quite diligent. The auto-responders didn't just send one "I'm away" message: they sent an "I'm away" message in response to every incoming message... including the "I'm away" messages of the other auto-responders.
The auto-response avalanche converted the entire mail system into an Agent-Smith-like replication factory of away messages, as auto-responders incessantly informed not just every employee, but also each other, about employee status.
The email systems melted down. Everything went offline. A 30k-wide enterprise suddenly had no email, for about 24 hours.
That's not the end of the story.
The IT staff busied themselves with mucking out the mailboxes from these millions of messages and deactivating the auto-responders. They brought the email system back online, and their first order of business was to send out an email explaining the cause of the problem, etc. And they addressed the notification email to all-employees@org.edu.
IT Fail #2: Before they sent their email message, they had disabled most of the auto-responders - but they missed at least one.
More specifically: they missed at least two. sfsdfd
_Sometimes people should come with warning labels. _
Last year, Help Desk got a call from a user complaining that the laptop we issued him would not read DVDs. He was one of those "I'm a very busy and a very important man, and I don't have time to follow your troubleshooting steps over the phone. Just fix it, dammit." kinda guys, so he said he would get someone to drop off the laptop at our office and pick up a loaner.
We received the laptop a couple days later, there was a note attached saying that now it wasn't even booting into Windows anymore. Sure enough, he was right - it didn't even attempt to load Windows, and instead we were greeted by the "Non-system disk or disk error" message. It sounded and looked like the PC was trying to boot from the DVD drive instead of the HDD.
We opened the disk tray, and saw the culprit. There was a DVD in there, all right - but it was placed upside down.
We flipped the disc over.
He was trying to watch "Dumb and Dumber".
Nothing lasts forever!
[rebelmouse-image 18360967 is_animated_gif=This comes from the wonderful world of home security systems customer support. My coworker fields this one.
$CW is coworker.
$GOG is grumpy old guy.
$CW: "thank you for calling Blah Blah Blah Security, how may I help you?"
$GOG: Gives name, address, password, blood sample of first born for verification purposes. "Well my system isn't accepting codes and won't turn on or off. I think it started after the storm that came through last night."
$CW: "Did lightning strike your house or close by?"
$GOG: "yes"
$CW: "I see. Based on the age of the system, it probably took a surge. We're unable to get replacement parts anymore, so you'll need an upgrade. I can get someone in sales to call you with a price."
$GOG: "Well can't you just send someone out to fix it?"
$CW: "We certainly can, but as it's obsolete equipment it's unlikely they can repair it. You'd still be billed for the service call."
This is where the customer gets irate
$GOG: WHY WOULD YOU SELL ME AN OBSOLETE SYSTEM???
$CW: soft voice "Well Sir, it was brand new in 1986."
Software
[rebelmouse-image 18360968 is_animated_gif=I work for a small software company doing IT and customer service work supporting the users of our order-writing software.
We brought on a new company 6 months or so ago, and along with it, came a sales rep we'll call Virginia.
Virginia is 75 years old, "not good with computers", but has the best sense of humor and understanding I've ever had from a client. Every time she calls in she's always got something to say, which usually ends in a "I hope you've got your Vallium nearby!", And considers us all Wizards.
We recently updated our software, and sent an email out notifying users of this. She calls in yesterday, and we chat it up while I explain to her that yes, this was a real email, not spam, and that she should in fact update her program.
She says "Ok, I'm going to try to be a big girl and update this myself, but stay by the phone!"
A few minutes go by, and the phone rings, sure enough, it's her on the Caller ID, so I pick up without using the standard greeting, and say "Hey, Virginia!"
She responds, "Darn, how did you recognize me with my hat and fake mustache on!?"
I lost it for a bit. Having a long week full of incompetent, ignorant, or intentionally destructive users was washed away because this little old lady told the most Dad-like joke over the phone.
TL;DR - Not all old users are bad, especially if they can laugh at themselves.
So, I had to walk a client through setting up a printer over the phone. Which required her to set an IP address to the printer. Also she is not tech smart at all.
Me: "Ok, do you have a usb cable? Sometimes they come with the printer"
Her: "No, im looking in the box now. Theres no usb cable. Only the printer and power"
So it needs to me networked, great. I walk her through getting the printer on her network
Me: "Ok, do you see a place to enter 4 numbers?"
Her: "Yep, its right here"
Me: "Ok the number is 192.168.0.3"
Her: "Ok, I put in 19216803. Whats the 2nd number?"
Me: "No, lets start over. The first number is 192, second is 168, third is 0, and fourth is 3"
Her: "Ok, so 192.168.03?"
Me: "No, the third number is just 0, the fourth is 3"
Her: "So, 0.0.0.3?"
Me: "no, 192.168.0.3"
Her: "But what about the 0?"
Me: "What about it?"
Her: "Shouldn't it be a number?"
Me: "0 is a number"
Her: "Look this it to complex for me, cant we just use the cable it came with?"
Me in my head: WHY DIDNT YOU TELL ME YOU HAD A CABLE!?!??! YOU SAID YOU JUST HAD THE PRINTER AND POWER CABLE!
Me: ".....yes"
Edit: I should say, this is the shortened version. IRL this conversation went on for 30 min and this ticket lasted 2 days.
Edit2: I said "Zero", NOT "o" and I said both "period" and "dot"
No. I'm Spartacus. NO! I'M SPARTACUS!!
[rebelmouse-image 18360969 is_animated_gif=Here's a weird one that happened the other day...
Phone rings
Me: Hello this is the IT department.
Evil Clone: Uhhh, no this is the IT department, what can I help you with?
Me: No sorry there's a mistake there, this is the IT department you've called, what seems to be the trouble today?
Evil Clone: Sorry I think there's some confusion here, you've called the help desk for (REDACTED COMPANY).
Me: You're right I am confused because I work the help desk for (SAME REDACTED COMPANY). My phone rang so I answered it.
Evil Clone: My phone ran too...so I answered it.
Me: So now here we are...talking to each other...
Evil Clone: Are you working from the (REDACTED STATE) branch?
Me: No, I'm working in the (REDACTED STATE ON THE COMPLETELY OPPOSITE SIDE OF THE COUNTRY) branch.
Evil Clone: This is weird...
Me: Yeah...soooo talk to you later then?
Evil Clone: Sure, have a good shift.
Me: You too. Bye.
Seriously...who was phone? therobotjeff
Some people just need an exorcism!
[rebelmouse-image 18360970 is_animated_gif=Backstory - I do end user implementation, training, and support for a web application that was developed by my firm. Our clients skew older.
client: I can't get into my account. My login isn't working. This is ridiculous. I've been trying for hours and now I'm locked out.
me: My apologies for the inconvenience! I've just reset your password. You should receive an email with a link to set and save a new password in a moment.
c: I don't want to set a new password. I liked my old password. It's the same password I use for everything else and it's easy to remember.
me: My sincere apologies, but you will need to set a new password in order to gain access to your account.
c: Can't I just use my old password?
me: No, our data security standards do not allow that. However, if for any reason you aren't able to follow the password reset link, I would be happy to generate a random password for you, and share it with you over the phone.
c: Do that, then, and email the password to me.
me: Again, my apologies, but part of our security policy states that we cannot email passwords in plain text. I would be happy to give you a call and share you password with you over the phone.
c: Why are you being so difficult? I just want my old password to work again.
me: Sir, I'm so sorry that this process has been frustrating for you. I want you to have access to your account. Have you followed the link in the password reset email?
c: No. It looks like a virus. I don't want to click on it.
me: I can assure you that it is not a virus. It is a hyperlink. You can just click on it, and it'll open a page in your browser where you can reset your password.
c: That's ridiculous. That's so much work. Why do you make it so hard? This should be simple. I want to speak to your manager.
me: (eager to pass them off on someone else) No problem. My manager is cc'd. He would be happy to assist you.
manager: How can I help?
c: Your employee is rude, stupid, and not helpful. I just want to log in, I don't want to reset my password, I don't want to click on this virus she sent me, and this is taking forever and it is ridiculous.
manager: Sir, respectfully, we are going to need you to meet us halfway and change your password.
client: (in all caps, this is via email) THIS IS BULL. I DON'T WANT TO CHANGE MY PASSWORD. YOU ARE IDIOTS.
manager: Again, we are sorry that this is frustrating for you. Please let us know what we can do to help.
Manager cc's client's boss, the director of their org and the one whose signature is on the contract. My manager does not take shit from clients.
client's boss (to their employee with us cc'd): Are you serious? These nice people are doing everything they can to help you, and you are abusing and belittling them. This is an embarrassment to our organization. You owe them both an apology, and you need to reset your password, stop complaining, and log in so you can get me that report that was supposed to be on my desk yesterday. The fact that you've wasted your entire day on this is ridiculous and this will definitely be included in your performance review.
My manager and I were in tears. Client's boss was savage af and did not pull a single punch. The client did end up resetting his password but did not apologize. Last time I sent out an email to clients, his bounced. His ass got fired.
Print Industry
[rebelmouse-image 18360971 is_animated_gif=Ok so this little gem started yesterday, currently working in managed print industry - customer logs a call saying no devices in a building are working, so definitely server/software related.
I log in with their IT, the server is freezing and when logging in with a new account there is a disk space error. So i inform him he needs to clear it down or add some HDD space and we can then troubleshoot anything if there are issues once its done.
Call the end user who logged the call, and let her know but... it makes no sense to her, depressing conversation occurs:
Me: Morning, just calling regarding your printing issues at site X, its due to a server fault your IT are looking into - they should hopefully have it resolved soon which will likely resolve your issues.
User: Oh, well the printer still isnt working, none of them are, this is URGENT.
Me: I understand, but your IT is looking into it due to a server fault and should have it sorted as soon as possible.
User: Ok, so when are you coming out to fix it?
Me: I would not be able to fix the machine on site, it is a server issue as its run out of disk space, and your IT are looking into it.
User: This is urgent the ENTIRE site cant print, whats the ETA on the fix?
Me: I am not your IT so i am unable to advise, you would have to call them as they need to resolve it.
User: I need an ETA to inform the users and management.
Me: Im not in your IT so i cant give an ETA unfortuantely.
User: Talk to my manager.
Manager: we need an ETA for the fix or send someone on site, i want this actioned ASAP.
Me: I'm not your IT, i'm from the managed print support company, the issue is with your server and your IT are looking to fix it. An engineer from us wont be able to assist.
Manager: So you are categorically stating YOUR print engineer cant fix the printer? What kind of support is this?!
Me: The issue isn't with the printer, its with the server the print software is on, which your IT are looking to fix urgently.
Manager: No, the PRINTER is not PRINTING so its a PRINTER problem, we don't have servers.
Me: You do have servers, it's what governs the pull print and login for the devices, and it's currently down, your IT are looking to fix it.
Manager: why are you refusing to fix this? You can't just say no we have a support contract!
Me: Your IT fix your servers, we fix the printers and the software thats on the server. You need to call your IT.
Manager: Im escalating this to my director - expect a call back shortly
Click
Had several calls since then i have ignored - informed their account manager whats going on - this is now his mountain of stupid to deal with.
Tl:DR printers don't work - server has no space on C drive, IT fixing - IM NOT THE USERS IT TEAM. Ten_DU
Lesson to walk away with?
Be nice to your techies and they'll be nice to you. Or, get a therapist and some Xanax!
Most of us have had a few jobs in our lives, and we've learned to be on our best behavior during the job interview.
But sometimes even when we're doing our best, we might make a mistake, like blanking on the answer to a question or spilling coffee on our pants.
There are other people out there, however, with far stranger stories.
Curious, Redditor Muchachi asked:
"People who have interviewed potential new hires, what are some of the weirdest or worst things you've encountered during the interview?"
Unending Surprises
"A woman handed in her resume in person (this is an important detail for later). She seemed normal enough, looking for a part-time job. She was new to the area and was checking out opportunities. This is a grocery store she was applying to."
"She called me the day before, panicking and asking for directions to our location. It didn't seem like she knew she was talking to us as she was asking for directions to the store. (Now she was here yesterday, dropping off her resume.)"
"She called to say she was going to be late, because she forgot about an appointment."
"She called to reschedule the interview for the same time and day as the interview. She seemed to think it was a different day."
"She called asking which bus to take to the interview."
"She called to reschedule again."
"She showed up four hours early, wearing two different shoes."
"Each time she called she sounded more and more drunk. It was sad. She clearly needed help."
- Optimal_Sleep_2789
About Those Random Drug Tests...
"I used to be the hiring manager for a store in a mall. Our back room was pretty tiny, so we did interviews in the food court. Usually, it was pretty empty when it wasn't around lunch or dinner time so it wasn't hard to find a table that was far enough away from everyone else."
"I was midway through interviewing someone when I saw a girl I didn't recognize walking towards us."
"She came over, sat down with us, put a little white pill on the table, and said, 'Take this pill' to the guy I was interviewing."
"Then she asked if I wanted one without actually saying what it was."
"When I said no, she started asking how I knew her friend. I told her I worked at a store and was interviewing him for a job, and she just said, 'Oh cool,' and just continued to sit there."
"It took a few minutes for the guy to get it through to her that we weren't friends who met during an interview but that this was the interview that she had crashed. Once she finally got it, she picked up the pill, got up, and wandered away."
- AmyHeartsYou
One-Way Ticket to Amazon
"Interviewing for student workers at a College Bookstore. So we got a pretty wild variety of characters, but none like Lorenzo."
"This dude comes walking into the interview in some tattered cargo shorts, a dirty White Tee, some flappy broken sandals, long mangy hair, and a scraggly beard. But the best part was the gourd. He had a good-sized gourd hanging from a hemp necklace around his neck that he was using for a water bottle."
"Now the Assistant Director and I both have a pretty solid sense of humor, and we know this interview is going to be special."
"We began asking him all the usual questions. Why do you want to work here? What were your favorite past jobs? All of which he answered really well, far beyond our expectations."
"At the end, we always had a fun question in there as well. We asked Lorenzo if he could go anywhere right now, where would he go."
"He passionately said, 'AMAZON! I would go to the AMAZON!' and got up and started dancing around the office. 'I'd go do a rain dance in the rain forest! Man, I wanna go so bad!' And then he pounded the gourd."
"Best interview ever."
"Sadly, our Executive Director flat out NO'd Lorenzo. The AD and I were tragically disappointed. We really wanted to give him the job, just to see what happened. He became a bit of a campus legend, and we really did regret not being part of his journey."
"Rumor has it that after graduation, he boarded a plane to South America and was never heard from again. Dance on, buddy! Dance on!"
- Centumviri
Emotional Intelligence
"Crying. She explained that she just cries sometimes for no real reason and I accepted her explanation."
"She was a good hire. I would swing by her office and sometimes she would be in there crying and working away."
"She was a graphic designer, this was at a design firm, and she was referred by someone I trust...12 years on, she has three kids and is doing good."
- seemooreglass
No Wrong Answers... Apparently
"I wasn't on this panel, but an older man being interviewed responded to two of his questions with 'That's a stupid question' and 'You tell me, you work here.' Needless to say, he didn't get the job."
"Another man bought lunch at the time of his interview and then complained he was being disturbed when someone went to call him through."
"Entitled weirdos."
- anybloodythingwilldo
Company Relations
"I have so many."
"One of my favorites was an early morning interview at a large job fair the company I had just been hired to was hosting at our local convention center. This candidate has been there the night before and completed her application and some assessments and was asked to come back in the morning to interview."
"She was DRUNK y’all. Not hungover. Hiccuping, slurring, stinking drunk. She tried to hug me rather than shake my hand."
"It was another woman and I doing the interview. She asked the candidate why she had left her last job and she said, 'Well, it’s like this, ya see. . . Me and my old man, we was getting a divorce (hiccup)... So then I started sleeping with a whole bunch of guys at the office. Then me and my old man? We got back together, and now I’m not allowed to work there no more.'"
"Oops."
- dontmesswithtess
Date For Hire
"I worked in HR (Human Resources) for a long time. I was usually the first person new hires went through for admin jobs."
"I interviewed one guy who was creepy beyond words, winking at me, biting his lip."
"At the end, he said, 'Well, I’m pretty sure I blew this interview, but would you hire me for a date?' I told him he has 30 seconds to leave before security was called."
- -allnighter-
Waiting Room Drama
"While waiting for her interview, I had a lady get into an argument on the phone with her roommate about leaving her sex toys in the dishwasher."
- AlexatRF21
History Repeating Itself
"I was interviewing someone who casually mentioned that one of their dogs had died after being left in the car during her work day. She then went on to ask if we have a place where she could keep her dogs at work."
"We do not, to which she replied that that’s ok, they could stay in the car."
"We were hiring for a dog trainer position."
- squarebeardoesntmind
Helicopter Parents
"I had a 24-year-old, college graduate, come into the interview with her father. I had multiple interviewees, so when I called her name and they both stood up, I told him it wasn't a group interview and he'd be in when his name was called."
"He looked at me and said, 'I'm her father. I'll be sitting in on her interview.'"
"I looked at both of them and said that wasn't happening, and he was not welcome to join us in the interview room unless he was an applicant on my list."
"He literally took her by the hand and walked her out. That was eight years ago or so, and I still think about that poor woman. I was 25 at the time and couldn't imagine that being my life."
- evanjw90
Brief Employment
"The one that stands out the most to me was hiring for a new computer tech. Was a nice guy, and seemed to know the basics but was clearly new to the field. When I asked if he had any questions for me his first one was, 'What is the process for transferring to a new position? I'm only applying here because there aren't any openings in accounting.'"
"Umm, yeah, dude... Tell me right away you don't really want that job and don't intend to stay at it. I just looked at him blankly for about 15 or 20 seconds and I think it dawned on him what he just did."
"The interview basically ended there and I thanked him for his time and said I wouldn't be calling. I hope he learned from that."
- cyferhax
Not a Team Player
"I was interviewing a graduating senior for an entry-level designer position, a position that would have required her to work closely with a writing partner and less directly with an entire team."
"I asked her how she approached working in teams and she said, 'Oh, I hate working in teams. Every time I do, everyone ends up ganging up on me, so I want to work alone here.'"
"Might as well have just ended the interview then and there because that's not and never will be how advertising works."
"I pointed out her portfolio and asked her how she'd created those pieces. Hadn't she worked with a writer on the headlines or the body copy?"
"She said no, her professor let her do everything herself because she'd told him she 'refused to work with anyone.'"
" I can't remember what school she went to, but they did her a massive disservice by letting her think that was normal."
- ostentia
At Least They're Honest
"Not an interview, but yesterday I received a resume that said, 'I really think it's time for businesses and companies to change the way they hire everyone. I have been out of work for over four years already and it's getting ridiculous. I may have not grown up in [redacted] but I am more than qualified for all the jobs I applied for.'"
- Sspalding91
Gotta Keep Up the Gym Habit
"Not majorly weird but always stood out to me:"
"I was on the interview panel with the owner and project manager as I was in charge of training new hires."
"A guy came in wearing skinny jeans and skater trainers. Already, I know the owner is annoyed because he's a stickler for the dress code (shirt, trousers, shoes) in the office."
"His CV said he's already experienced in what we do so we asked him some basic questions about the work he's done and he gave some vague answers that didn't really explain anything or indicate any real experience."
"Partway through the interview, the owner said that I'd be training him should he be successful, and he very obviously sneered and rolled his eyes."
"At the end of the interview when asked if he had any questions, he said he likes going to the gym so he'd like two lunch breaks because of the amount of food he needs to eat and also to actually get to the gym. The owner says we can discuss that if he's successful."
"The project manager and I didn't want him but the owner said we should invite him back for the second stage competency test and asked if I could contact him because he noticed the eye-rolling."
"The owner also made a comment about him being scruffy and told me to make sure he comes dressed for work."
"I invited him back and told him exactly the sort of thing he was expected to wear."
"He turned up a week later wearing the exact same stuff from his interview. It was clear during the (quite simple) competency test that he'd barely done this type of work before, if at all."
"He also turned up with two large tubs of pasta for the competency test and stopped partway through to eat one of them despite only being there for two hours (which was supposed to be an upper limit)."
"I asked him at the end if he had any questions and he asked what other responsibilities I had because I obviously wouldn't need to spend much time training him. I sidestepped that and he repeated the question about two lunch breaks."
"The owner phoned him the next day to tell him he wasn't successful and he offered his services on a freelance basis for both work and training, even sending a follow-up email offering the same thing a few days later."
- TheTrueBobsonDugnutt
The Beginnings of a Parasocial Relationship
"I interviewed this lady who seemed okay, but we didn't hire her. Then she kept emailing me, asking questions about the job (after she knew we hired someone else), and then she emailed me asking to meet up and 'hang out.'"
- bigtex2003
While we may have made some mistakes in our interviews, these deeply cringe-worthy accounts are bound to make us feel better about the slip-ups we may have experienced.
It's so easy for us to get caught up in the negative things in our day-to-day lives, whether it's a bad day at work or an ended relationship, but it's important to remember what else we have going for it.
Sometimes the best thing to do is to listen to the people we look up to, and let their words help us move through the tough time.
Redditor Miller1xo asked:
"What's the best advice you've ever received?"
It's Not That Important
"No one cares."
"That's actually the advice."
"The vast majority of people are more concerned about going about their own days and doing their own things."
"I kept being too socially conscious of myself around others, believing that every move I was making was being monitored and judged all the time."
"But the reality was that, just like me, everyone around me was just focused on themselves and what they were doing and not at all on others."
"And if anyone did anything out of the ordinary or 'embarrassing,' we all forgot about it the next day."
"So once I realized this, my social anxiety essentially disappeared after a month and I was far more comfortable in my own skin."
- fortifier22
The Bad Comes with the Good
"Life sucks, get a helmet."
"And life is like a s**t sandwich, every now and again you gotta take a bite. But the more bread you have, the less s**t you taste."
- vNerdNeck
The Great Aunt Has Spoken
"Three rules from a great aunt:"
"Go to the restroom while you have a chance."
"If there's a seat available, sit down."
"If someone offers you a breath mint, take it."
- realitygroupie
Just Ask
"If you ask, they might say yes. They might also say no, but if you don't ask, it's always a no. So ask."
- frid
Nothing Can Change if Nothing Ever Changes
"Not making a decision IS making a decision."
"As someone who struggles with indecisiveness, this has been an important one. It's easy to get wrapped up in analyzing options, especially what could go wrong. Sometimes the decision paralysis is worse than the consequences of a suboptimal choice."
- FatherJohnFahey
Take Care of Your Body
"Look after your back. You will be sorry in later years if you don't, and it's much easier to look after it now than try to fix it later."
- LucyVialli
Progress, Not Perfection
"Doing something imperfectly is better than not doing it at all."
- T3canolis
Perfection is an Obstacle
"There's a common phrase, 'Don't let perfect be the enemy of good.'"
"I like to adapt it: 'Don't let perfect be the enemy of done.'"
- angry_guacamole
Let It Go
"The best advice I ever saw was from Bo Burnham on a talk show. Conan O'Brien asked the standard question: 'What advice would you have for other young people who want to pursue their dreams like you?'"
"He responded: 'Well, my advice for you would be to take a deep breath...and give up. I got to where I am today purely because of luck. All these celebs today like Taylor Swift telling you to 'be yourself and follow your dreams,' it's like saying 'liquidize your assets, buy Powerball tickets! get rich! it works!' It doesn't work.'"
"'...Ten years ago I was just a dumb, skinny white kid who didn't know what he was doing. Now the only thing that's changed is I'm famous.'"
"Just do whatever you want, and if you get lucky and hit it rich then that's great. But it probably won't happen."
- VisconitiKing
Put Yourself Out There
"Hard work alone won't do sh*t for you. Chance encounters, a seemingly small conversation, and Cosmic timing have a much bigger impact on your success than hard work alone."
"In my case, there was a random LinkedIn message from a recruiter and a gut feeling I should respond to it. That led me to have a successful job that values work-life balance and pays way more than my previous company."
"Networking is an example of this. If you happened to know a guy who knows a guy, you can land pretty sweet jobs over someone who quietly works overtime all day every day."
"The family you are born into can also play into it. Apologies to Taylor swift fans, but there isn't anything special about her. If she was an average person, she would not have had the same level of success. Her family's connection to the record industry played a huge part in her initial success."
- ansteve1
Dump Her Back
"My first love left me for another guy. I was visibly depressed, and my Granddad asked, 'What's wrong with you?' I told him. He responded, 'Dump her back.'"
"I was bewildered. What the f**k does that mean?"
"Then, a few months later, my ex-girlfriend got dumped by the new guy and pleaded with me to take her back. It got to the point of her stalking me."
"I stood firm and dumped her back."
- frederick_ungman
Perspective is Everything
"While driving one day, I was p**sed that someone cut me off when I had the right of way."
"My Great Grandfather told me, 'There's a lot of dead people who had the right of way, too.'"
"I never forgot that advice. It may not be the best advice ever but it always stuck with me."
- SeriousBlak
Practice Gratitude
"A hundred dollars isn’t a lot to have, but it’s a lot to need."
- bang0_slank
Parenting Hacks
"If you have little kids, triple sheet their beds, alternating with full-size waterproof pads. So: pad, sheet, pad, sheet, pad, sheet."
"In the middle of the night when you have work in the morning and they wet the bed or throw up or get a nosebleed, pull up one layer, toss it into the laundry, and put the kid right back to sleep."
"Also, if anyone in your house isn't feeling well, give your kid a bucket or something next to their bed in case they wake up feeling sick. No one likes to clean up a trail of vomit from the kid's room to the parent's room or bathroom in the middle of the night."
- goddess_eris
Surround Yourself with People Who Support You
"When no one's got your back... move your f**king back."
- IJacboy
Each of these concepts are great ways to get more out of life, but the big ticket item here is perspective.
So often, we exaggerate things, whether how embarrassing a mistake was or how hard it will be to complete that task or how bad we think we have it, but if we compare that to someone else's circumstances, or how small this moment is in the grand scheme of things, it suddenly becomes easier to be more grateful and take more from life.
People Who Make Good Money And Don't Hate Their Jobs Explain What They Do For A Living
Few people earn a living doing what they love.
That's why those in the workforce call showing up for work "the grind"–which implies labor-intensive tasks for long periods of time.
However, there are situations in which employees love their jobs and don't even call their labor of love "work."
They just happen to earn money doing what they love. Who are these people? Where are these jobs?
Strangers online discovered what it's like for those who have it good when Redditor puffmonkey92 asked:
"People that don’t f'king hate their jobs and make a decent wage, what do you do?"
Those who work out in the field love the work they do.
Assessing Logs
"I work in a logyard in S Oregon. Log trucks come in and are unloaded. The load is rolled out on the ground, and I scale the logs. I measure the lengths and diameters, calculate the gross volume in board feet, and make deductions based on defects such as frost seams, insect damage, burn scars, lightning strikes, etc. I work outside, so it can be rough in the winter/summer, but it keeps me moving, and it's an interesting gig. Been doing it about 6 years now. AMA"
– Cult_Of_Cthulu
Working With Mother Nature
"National Park Ranger. Thirty-two years and counting. As with any profession, there are still bad days."
– ThndrChicken
Working in near isolation is ideal for these Redditors.
Behind The Scenes
"I work in the pathology lab at a hospital. I process blood and biopsy samples onto microscope slides for the pathologists to read. I love it! I feel like I’m helping people, even though I never meet them and they have no idea who I am."
– gobstopper84
The Happy Statistician
"I’m a statistician and work with a government agency. I particularly really enjoy not having to interact with too many people."
– sundried_potato
Reliable Computer Expert
"I am the only IT guy for a family owned business. They know nothing about computers so as long as everything is running smoothly they leave me alone. I only put in about 45 minutes of actual work every week."
– tablefor1please
Movie-Watching All Day
"I’m a colorist. It’s like photoshop for movies. I love it. But I feel very lucky to have this job, and to be successful in the industry."
– manatwork3543
Tidying Up
"I work as a housekeeper at a motel. I love my job. It allows me to work alone, I can listen to my music, and I enjoy making order out of chaos. Also, the money's pretty damn good. Because of the way our pay is structured, I make more than double the standard amount in this industry."
– MotherOfNerds855
Some people prefer working in customer service, depending on the job.
Joy Of Seeing Satisfied Customers
"Electrician. It’s hard work most days, but satisfying seeing it all lit-up and functioning properly."
"Knowing my work will still be in service many years from now feels good, and seeing customers marvel at their new light fixtures looking great is a good feeling."
– You11NeverKn0w
Low Stress
"I work at a pet store (only supplies, no animal sales) and make $18 CAD/hr. That might not sound 'decent' but it's better than minimum wage with no meaningful increase in responsibility (aka stress) compared to any other retail worker. In fact, my work environment is lower stress than any other retail/food job I've had and the owner has a keen interest in our well-being. Yearly raises, Christmas bonus, profit sharing, get paid our full scheduled shift if it's shortened or cancelled for weather, aiming to become a living wage employer with promises to increase wages beyond that so long as the business continues to grow."
"Plus no one asks 'why' if I turn down a shift or decline to stay later. Respect for personal time is huge. I'm treated like a human being, not a robot with no life outside work."
– creepmachine
Keywords: Security & Freedom
"I’m an accountant for a bank."
"Good salary, great benefits, tons of PTO and all holidays off."
"It’s not particularly exciting, rewarding, or fulfilling but it gives me the security and freedom to make my life as exciting, rewarding and fulfilling as possible."
– Reddit
Playtime
"I am a kennel attendant. I care for and feed both dogs and cats. One of my daily requirements if I have time to do it, is literally to play with a dog/cat or puppy/kitten. It’s called animal enrichment. It’s meant to help prepare them for a life outside the shelter. Doesn’t even feel like a job."
– RathGodofWar
Based on the responses above, it's not unusual for people to find jobs that are fulfilling and make decent wages.
Unfortunately, many workers end up feeling stuck at their jobs because they are settling, but for good reason: the reasonable salary.
But if they're unhappy in spite of a good living wage, is that really the kind of life that's worth living?
There are always better alternatives. If you want to be unstuck, taking a leap of faith is very rewarding.
Nothing ventured, nothing gained right? Go out there and find your dream job!
Every now and then, who hasn't found themselves falling down a Wikipedia rabbit hole?
Even if the sources of information found on the page are dubious.
This doesn't stop people from using it as a quick source of information when necessary.
And with links to other pages readily available, people often find themselves learning information which was a far cry from their initial search.
Gaining information that these same people would no doubt be much better off having never learned.
"What is the most disturbing Wikipedia Page?"
"Albert Fish is so disturbing, I remember the first time I read about him I was literally nauseous."- Lazy-Day5802
Albert Fish
"https://en.m.wikipedia.org/wiki/Albert_Fish"- Stunning-Mix-773
"I find this as much depressing as disturbing."- YouKeepThisLove
List Of Youngest Birth Mothers
"https://en.wikipedia.org/wiki/List_of_youngest_birth_mothers"- PotatoLordBobo
"I think the most heartbreaking thing is that that damn list is so long..."- AliyanaRose
Lawrence Bittaker and Roy Norris
https://en.m.wikipedia.org/wiki/Lawrence_Bittaker_and_Roy_Norris
"These guys are some of the worst of the worst."
"During the filming of Silence of the Lambs and working with former FBI agent John Douglas (author of Mindhunter) for some time, actor Scott Glenn thanked him and said how fascinating it was to have been allowed into his world."
"Douglas laughed and told Glenn that if he really wanted to get into his world, he should listen to an audio tape of serial killers Lawrence Bittaker and Roy Norris torturing, and murdering two teenage girls."
"Glenn listened to less than one minute of the tape, and has since said that he feels he lost a sense of innocence in doing so, and that he has never been able to forget what he heard."- sully-fied
The Murders of Channon Christian and Chris Newsom
"The Murders of Channon Christian and Chris Newsom page is pretty bad."- Apartment_Unusual
Less The End Result, More The Process
"It’s not the page that is disturbing, it’s thinking back to where you started and hour ago and wondering what the f*ck happened!"- noigenoigenoige
The Anthill Kids Cult
"The anthill kids cult https://en.wikipedia.org/wiki/Roch_Th%C3%A9riault"- periczache
"What the actual f*ck."
"I should not have read that."- Nico_MyTrueSelf
Tarrare
"https://en.m.wikipedia.org/wiki/Tarrare."- olde_greg
"The fact that he was underweight after doing all this."
"What the hell did his poop look like since he wasn't digesting properly?"
"Or maybe his stomach acid was TOO strong and there wasn't much nutrition left for his intestines?"- bigmacjames
Nanjing Massacre
"I don’t think I was the same person after reading that page and seeing the pictures on it years ago."- 88Smilesz·
Murder of Sylvia Likens
"https://en.m.wikipedia.org/wiki/Murder_of_Sylvia_Likens."- Carp69
"That's one of the most horrifying things I've ever read."- Trini1113
Unit 731
"https://en.wikipedia.org/wiki/Unit_731."- Damonwalkin
"There are many things I can read without feeling uncomfortable in this thread."
"But this... is on another level."- Pure-Destruction
Human
"It is very strange and uncomfortable to read the Human page on Wikipedia."- LedZacclin
"The Wikipedia entry on humans makes me uncomfortable."
"Feels like it was written by an AI or by aliens."- Darmok47
Murder of James Bulger
"https://en.m.wikipedia.org/wiki/Murder_of_James_Bulger."
"Haven't seen this posted yet."
"Still baffles me how little kids can kill."
"Changed the justice system in the UK for what it is today."- HighestBounty
Murder of Santos Rodriguez
"https://en.m.wikipedia.org/wiki/Murder_of_Santos_Rodriguez."- Mobius___1
"Holy sh*t."- UnitedStatesUS·
Wikipedia can be an endless source of information.
At least 80% of which you would probably be much better off not knowing.