NOT always the server.
_**_Here's another tale from the out of hours hell desk... This gem happened a few days ago.
Me: Service Desk
Caller: THE SERVER IS DOWN YOU NEED TO FIX THIS NOW
Me: Which server are you referring to?
Caller: THE SERVER!
Me: okay... what is it that you are trying to do?
Caller: TRYING TO ACCESS THE GOD DAMN SERVER
(yes, she was SHOUTING the entire time)
Me: Please can you stop shouting at me and tell me which server you are talking about or what it is that you are trying to do? has many different servers for different things, I need to know exactly what isn't working?
Caller: HOLY CRAP THE SERVER ISN'T WORKING. THE. SERVER. ISN'T. WORKING. YOU ARE WASTING MY TIME.
(In the background I've already loaded up our server monitoring tools - no alerts)
Me: I've checked our monitoring, I'm not seeing any servers as being down. Which department are you calling from?
Caller: IRRELEVANT. FIX THE GOD DAMN SERVER NOW.
Me: Can I get your Staff ID please?
Caller: IRRELEVANT. click
10 minutes later...
Me: Service Desk
Caller: HOLY CRAP THE GOD DAMN SERVER IS STILL DOWN!!! WHAT ARE YOU DOING ABOUT THIS?
Caller: EXCUSE ME? NOTHING?
Me: You still haven't told me which server is down or what is not actually working?
Caller: YOU PEOPLE! IT'S OBVIOUS MY PHONE ISN'T WORKING I CAN'T MAKE CALLS. THE SERVER HAS GONE DOWN YOU NEED TO CALL YOUR PEOPLE AND FIX THIS.
Me: Ma'am I can see you are calling me from your Desk Phone, is that correct?
Me: and this is the phone you can not make calls from, correct?
Me: Do you see why I'm having trouble understanding the problem?
Caller: THE SERVER IS DOWN I CAN'T CALL
Me: Ma'am that number is 3 digits short of a valid number, that is why the call is not connecting.
Caller: LISTEN THE SERVER IS OBVIOUSLY DOWN. I'LL HAVE MY PEOPLE CALL YOUR PEOPLE ABOUT THIS! click
I love my job. I love my job. I love my job.
Macaveli54 and boss decided to have a little fun with the ridiculous.
So I had a customer call me up in mobile tech support with the problem that his data wasn't working for 20 minutes, pretty quickly I find out why; he had accidentally turned off his data on the phone menu (which happens a lot but usually the customer goes "oops silly me"). So this customer starts demanding that he want's compensation for his time without service and being very rude about it. After a couple of minutes he's not taking this is not something we did, but his mistake as a answer, so I get an idea, I tell him I'm going to go speak to my manager. I went up to my manager, explain what's happening, he says the customer's being ridiculous and I said,
"Listen I have this idea for him, are you okay with this?" then explain my idea.
"Are you kidding? Let me get on call listening before you go back, I wanna hear this."
I go back to the phone, he gave me the thumbs up that he was ready to listen and I proceed.
"Right sir, I just had a word with my manager and I've managed to swing something for you, so let's break this down, you pay us 39.99 a month for 3 services; calls, texts and data, so let's divide your bill by 3 that give us 13.33, so let's divide further by 30 days to gives 44 pence for your daily data, now you had your data turned off for 20 minutes but for the purpose of this I'll round it up to an hour so we just need to divide that 44 pence by 24 hours so that means your looking at compensation of 1.8 pence so let's just say 2."
I looked over at my manager during and he was covering his mouth laughing. Customer goes;
"Are you having a f@#*ing laugh?"
"No sir the math is there."
"............Go on then I'll take it"
Each of us is someone's IT person now and again.
LTLFTP+Hard to format on mobile.
Ok, so I am by no means an IT but the one who everyone in my family call when they need help.
So I get a call from my grandpa (89 yrs old) about a new win 10 laptop he just got and he needs help setting it up.
Now keep in mind he is the kind of person to blame the machinery if he clicks on the wrong thing so I already knew this would not end in a phone call - so I drove to his place expecting to see it still in the box. That was not the case.
When I arrive, I see him already in his desktop, after he somehow managed to install windows correctly on his own accord - and waiting for me while playing minesweeper. As he greets me, he freaking ALT+F4's to close the game and then tells me he cannot connect to the internet.
Not sure what happened in the week I wasn't there, I ask if he could show me the problem.
He then OPENS CMD AND PINGS HIS OWN CELLPHONE and then points at the 0 packets text to show me there is no connection.
At this point id probably look less surprised if I see an alien invasion.
So after showing him that you need to enter the password to connect to his home wifi, he then asks me how to see his email account again.
Still completely stunned, I show him how to access his outlook account and how to delete some messages.
And the craziest part- when I asked him how did he know about CMD his answer was: "I learned it from grandma".
WHERE ARE MY RECYCLABLES?!!
_Give me my recyclables!! WHERE ARE MY RECYCLABLES?!! _
Hey everyone, thought I would share this tale from one of my IT buddies. He had this one woman that would always puts tickets in for the smallest things. But this one takes the cake.
IT - IT Buddy
CW - Confused Woman
IT saw a ticket had come in and it was from CW. It said: "You deleted all my files! I need them to do my job!" IT called CW to see what was going on because we don't delete personal files off of people's computers unless there is a good reason for it and we have the user's permission. So while he was on the phone, he remotes into her computer and noticed everything but the recycling bin was missing on her desktop. He noticed that there was files in the recycling bin, so he opened it and all her files are there.
IT: Here are all your files, did you move them into here?
CW: Yes I did, I moved them in here to recycle them so they will be clean for me to work on them.
IT: .....Excuse me?
CW: Yes, I move them to the recycling bin to make them new again so I can reuse the files.
IT: This is the trash bin, you would move files here to delete them off of your computer.
CW: IT IS NOT A TRASH CAN, IT IS A RECYCLING BIN! IT SAYS SO RIGHT UNDER THE ICON!
So for the next half hour, my buddy had to teach her how to use the recycling bin.
I work at a local authority on the helldesk. Social workers are the bane of my existence but you learn to cope with their general incompetence as part of the job. But sometimes they can still surprise you. This happened today.
So, we use a generic username for most of our computers so that people can log onto the machine, then from there they log into Citrix to work. Everyone knows the username and password for this. It's literally written on the walls in most areas, because the only thing it can access is another login page, so it isn't a security issue. Most of these accounts stay logged on at all times to save confusing the geniuses that work here. A guy rang up, said hello and asked for the generic login details. I've changed the exact username and password but other than that this is more or less word for word:
Genius: So what's the username?
Me: It's 'Computer'.
Genius: so is that the asset number of the PC?
Me: No no, it's just the word 'Computer'
Genius: And then backslash my name?
Me: NO. It's the word 'Computer.' C-O-M-P-U-T-E-R. Computer. nothing else.
Genius: And what's the password?
Me: It's 'P4ssword'. As in, the word 'Password' with a capital 'P', but you replace the 'a' with a '4'.
Genius: So it's 'Password4'?
Me: NO. It is not. It is 'P-4-s-s-w-o-r-d' With a capital P at the beginning. Everything else is lower case.
Genius: Ok, so the username is ComputerP4ssword. What's the password?
Me: NO. The username is Computer. The password is 'P4ssword'. That's everything. Just two words. Two boxes, two words.
Genius: type type type It didn't work. I typed in 'password' but it said it's incorrect.
Me: Spell out what you typed for me please.
Me: very slowly and clearly, in case it was my accent or something ... Like i said. CAPITAL P. NUMBER FOUR. LOWER CASE S, LOWER CASE S, LOWER CASE W, LOWERCASE O, LOWERCASE R, LOWER CASE D. P4ssword.
Genius: type type click Nope. And it says the account is locked. I used a capital P this time definitely.
Me: did you use a 4 instead of the a?
Genius: Use four whats?
I remoted to the machine and typed it in for him. He complained that the system was needlessly complicated.
Every office has their special users. The ones who can't figure out anything technical, everything is an emergency, and everything has to function exactly the same or they can't work. At my job, it is the HR lady. Since she is just HR, all her problems boil down to a printer error, excel, word, reboot and it works type of issues, and since I am the System admin they are all my responsibility.
However, every issue she has she comes back to IT, walks right by my desk goes to the programmer, manager, network admin and explains the issue. Every time they either tell her to go me (even though she gets rude), or relay the info to me to fix.
A few weeks back, she had a problem with the calculations on an excel spreadsheet. Everyone was at lunch, so she's forced to ask me. Immediately, I say it is probably rounding up or down because it is only off by a penny. This doesn't suffice, so she ignores me and waits until lunches are done to return. She goes to programmer guy and like usual, he passes it to me. I email her with a breakdown showing how it is rounding. She still wants programmer guy to look at it, so my manager responds with a message saying he will get to when he can.
Well, programmer guy is swamped, the new website launch is getting pushed out, her excel "problem" gets shelved with her emails coming ever more frequent. My manager even resends my explanation, but she wants programmer guy to look at it. This is unacceptable, so she goes to the VP saying we aren't helping her.
My boss sets up a meeting with the 3 of us for me to explain the issue. It was the shortest meeting ever because I start explaining it and our VP completely understands right away. The VP cuts me off, looks at HR lady and says "You pulled me into a meeting for this?"
TLDR; HR lady with easy issue ignores obviously solution only to be burned by VP.
Seriously, techies have the patience of Gob.
Seriously, techies have the patience of Gob.
I witnessed this astounding IT meltdown around 2004 in a large academic organization.
An employee decided to send a broad solicitation about her need for a local apartment. She happened to discover and use an email@example.com type of email address that included everyone. And by "everyone," I mean every employee in a 30,000-employee academic institution. Everyone from the CEO on down received this lady's apartment inquiry.
Of course, this kicked off the usual round of "why am I getting this" and "take me offa list" and "omg everyone stop replying" responses... each reply-all'ed to firstname.lastname@example.org, so 30,000 new messages. Email started to bog down as a half-million messages apparated into mailboxes.
IT Fail #1: Not necessarily making an email@example.com email address - that's quite reasonable - but granting unrestricted access to it (rather than configuring the mail server to check the sender and generate one "not the CEO = not authorized" reply).
That wasn't the real problem. That incident might've simmered down after people stopped responding.
In a 30k organization, lots of people go on vacay, and some of them (let's say 20) remembered to set their email to auto-respond about their absence. And the auto-responders responded to the same recipients - including firstname.lastname@example.org. So, every "I don't care about your apartment" message didn't just generate 30,000 copies of itself... it also generated 30,000 * 20 = 600,000 new messages. Even the avalanche of apartment messages became drowned out by the volume of "I'll be gone 'til November" auto-replies.
That also wasn't the real problem, which, again, might have died down all by itself.
The REAL problem was that the mail servers were quite diligent. The auto-responders didn't just send one "I'm away" message: they sent an "I'm away" message in response to every incoming message... including the "I'm away" messages of the other auto-responders.
The auto-response avalanche converted the entire mail system into an Agent-Smith-like replication factory of away messages, as auto-responders incessantly informed not just every employee, but also each other, about employee status.
The email systems melted down. Everything went offline. A 30k-wide enterprise suddenly had no email, for about 24 hours.
That's not the end of the story.
The IT staff busied themselves with mucking out the mailboxes from these millions of messages and deactivating the auto-responders. They brought the email system back online, and their first order of business was to send out an email explaining the cause of the problem, etc. And they addressed the notification email to email@example.com.
IT Fail #2: Before they sent their email message, they had disabled most of the auto-responders - but they missed at least one.
More specifically: they missed at least two. sfsdfd
_Sometimes people should come with warning labels. _
Last year, Help Desk got a call from a user complaining that the laptop we issued him would not read DVDs. He was one of those "I'm a very busy and a very important man, and I don't have time to follow your troubleshooting steps over the phone. Just fix it, dammit." kinda guys, so he said he would get someone to drop off the laptop at our office and pick up a loaner.
We received the laptop a couple days later, there was a note attached saying that now it wasn't even booting into Windows anymore. Sure enough, he was right - it didn't even attempt to load Windows, and instead we were greeted by the "Non-system disk or disk error" message. It sounded and looked like the PC was trying to boot from the DVD drive instead of the HDD.
We opened the disk tray, and saw the culprit. There was a DVD in there, all right - but it was placed upside down.
We flipped the disc over.
He was trying to watch "Dumb and Dumber".
Nothing lasts forever!
This comes from the wonderful world of home security systems customer support. My coworker fields this one.
$CW is coworker.
$GOG is grumpy old guy.
$CW: "thank you for calling Blah Blah Blah Security, how may I help you?"
$GOG: Gives name, address, password, blood sample of first born for verification purposes. "Well my system isn't accepting codes and won't turn on or off. I think it started after the storm that came through last night."
$CW: "Did lightning strike your house or close by?"
$CW: "I see. Based on the age of the system, it probably took a surge. We're unable to get replacement parts anymore, so you'll need an upgrade. I can get someone in sales to call you with a price."
$GOG: "Well can't you just send someone out to fix it?"
$CW: "We certainly can, but as it's obsolete equipment it's unlikely they can repair it. You'd still be billed for the service call."
This is where the customer gets irate
$GOG: WHY WOULD YOU SELL ME AN OBSOLETE SYSTEM???
$CW: soft voice "Well Sir, it was brand new in 1986."
I work for a small software company doing IT and customer service work supporting the users of our order-writing software.
We brought on a new company 6 months or so ago, and along with it, came a sales rep we'll call Virginia.
Virginia is 75 years old, "not good with computers", but has the best sense of humor and understanding I've ever had from a client. Every time she calls in she's always got something to say, which usually ends in a "I hope you've got your Vallium nearby!", And considers us all Wizards.
We recently updated our software, and sent an email out notifying users of this. She calls in yesterday, and we chat it up while I explain to her that yes, this was a real email, not spam, and that she should in fact update her program.
She says "Ok, I'm going to try to be a big girl and update this myself, but stay by the phone!"
A few minutes go by, and the phone rings, sure enough, it's her on the Caller ID, so I pick up without using the standard greeting, and say "Hey, Virginia!"
She responds, "Darn, how did you recognize me with my hat and fake mustache on!?"
I lost it for a bit. Having a long week full of incompetent, ignorant, or intentionally destructive users was washed away because this little old lady told the most Dad-like joke over the phone.
TL;DR - Not all old users are bad, especially if they can laugh at themselves.
So, I had to walk a client through setting up a printer over the phone. Which required her to set an IP address to the printer. Also she is not tech smart at all.
Me: "Ok, do you have a usb cable? Sometimes they come with the printer"
Her: "No, im looking in the box now. Theres no usb cable. Only the printer and power"
So it needs to me networked, great. I walk her through getting the printer on her network
Me: "Ok, do you see a place to enter 4 numbers?"
Her: "Yep, its right here"
Me: "Ok the number is 192.168.0.3"
Her: "Ok, I put in 19216803. Whats the 2nd number?"
Me: "No, lets start over. The first number is 192, second is 168, third is 0, and fourth is 3"
Her: "Ok, so 192.168.03?"
Me: "No, the third number is just 0, the fourth is 3"
Her: "So, 0.0.0.3?"
Me: "no, 192.168.0.3"
Her: "But what about the 0?"
Me: "What about it?"
Her: "Shouldn't it be a number?"
Me: "0 is a number"
Her: "Look this it to complex for me, cant we just use the cable it came with?"
Me in my head: WHY DIDNT YOU TELL ME YOU HAD A CABLE!?!??! YOU SAID YOU JUST HAD THE PRINTER AND POWER CABLE!
Edit: I should say, this is the shortened version. IRL this conversation went on for 30 min and this ticket lasted 2 days.
Edit2: I said "Zero", NOT "o" and I said both "period" and "dot"
No. I'm Spartacus. NO! I'M SPARTACUS!!
Here's a weird one that happened the other day...
Me: Hello this is the IT department.
Evil Clone: Uhhh, no this is the IT department, what can I help you with?
Me: No sorry there's a mistake there, this is the IT department you've called, what seems to be the trouble today?
Evil Clone: Sorry I think there's some confusion here, you've called the help desk for (REDACTED COMPANY).
Me: You're right I am confused because I work the help desk for (SAME REDACTED COMPANY). My phone rang so I answered it.
Evil Clone: My phone ran too...so I answered it.
Me: So now here we are...talking to each other...
Evil Clone: Are you working from the (REDACTED STATE) branch?
Me: No, I'm working in the (REDACTED STATE ON THE COMPLETELY OPPOSITE SIDE OF THE COUNTRY) branch.
Evil Clone: This is weird...
Me: Yeah...soooo talk to you later then?
Evil Clone: Sure, have a good shift.
Me: You too. Bye.
Seriously...who was phone? therobotjeff
Some people just need an exorcism!
Backstory - I do end user implementation, training, and support for a web application that was developed by my firm. Our clients skew older.
client: I can't get into my account. My login isn't working. This is ridiculous. I've been trying for hours and now I'm locked out.
me: My apologies for the inconvenience! I've just reset your password. You should receive an email with a link to set and save a new password in a moment.
c: I don't want to set a new password. I liked my old password. It's the same password I use for everything else and it's easy to remember.
me: My sincere apologies, but you will need to set a new password in order to gain access to your account.
c: Can't I just use my old password?
me: No, our data security standards do not allow that. However, if for any reason you aren't able to follow the password reset link, I would be happy to generate a random password for you, and share it with you over the phone.
c: Do that, then, and email the password to me.
me: Again, my apologies, but part of our security policy states that we cannot email passwords in plain text. I would be happy to give you a call and share you password with you over the phone.
c: Why are you being so difficult? I just want my old password to work again.
me: Sir, I'm so sorry that this process has been frustrating for you. I want you to have access to your account. Have you followed the link in the password reset email?
c: No. It looks like a virus. I don't want to click on it.
me: I can assure you that it is not a virus. It is a hyperlink. You can just click on it, and it'll open a page in your browser where you can reset your password.
c: That's ridiculous. That's so much work. Why do you make it so hard? This should be simple. I want to speak to your manager.
me: (eager to pass them off on someone else) No problem. My manager is cc'd. He would be happy to assist you.
manager: How can I help?
c: Your employee is rude, stupid, and not helpful. I just want to log in, I don't want to reset my password, I don't want to click on this virus she sent me, and this is taking forever and it is ridiculous.
manager: Sir, respectfully, we are going to need you to meet us halfway and change your password.
client: (in all caps, this is via email) THIS IS BULL. I DON'T WANT TO CHANGE MY PASSWORD. YOU ARE IDIOTS.
manager: Again, we are sorry that this is frustrating for you. Please let us know what we can do to help.
Manager cc's client's boss, the director of their org and the one whose signature is on the contract. My manager does not take shit from clients.
client's boss (to their employee with us cc'd): Are you serious? These nice people are doing everything they can to help you, and you are abusing and belittling them. This is an embarrassment to our organization. You owe them both an apology, and you need to reset your password, stop complaining, and log in so you can get me that report that was supposed to be on my desk yesterday. The fact that you've wasted your entire day on this is ridiculous and this will definitely be included in your performance review.
My manager and I were in tears. Client's boss was savage af and did not pull a single punch. The client did end up resetting his password but did not apologize. Last time I sent out an email to clients, his bounced. His ass got fired.
Ok so this little gem started yesterday, currently working in managed print industry - customer logs a call saying no devices in a building are working, so definitely server/software related.
I log in with their IT, the server is freezing and when logging in with a new account there is a disk space error. So i inform him he needs to clear it down or add some HDD space and we can then troubleshoot anything if there are issues once its done.
Call the end user who logged the call, and let her know but... it makes no sense to her, depressing conversation occurs:
Me: Morning, just calling regarding your printing issues at site X, its due to a server fault your IT are looking into - they should hopefully have it resolved soon which will likely resolve your issues.
User: Oh, well the printer still isnt working, none of them are, this is URGENT.
Me: I understand, but your IT is looking into it due to a server fault and should have it sorted as soon as possible.
User: Ok, so when are you coming out to fix it?
Me: I would not be able to fix the machine on site, it is a server issue as its run out of disk space, and your IT are looking into it.
User: This is urgent the ENTIRE site cant print, whats the ETA on the fix?
Me: I am not your IT so i am unable to advise, you would have to call them as they need to resolve it.
User: I need an ETA to inform the users and management.
Me: Im not in your IT so i cant give an ETA unfortuantely.
User: Talk to my manager.
Manager: we need an ETA for the fix or send someone on site, i want this actioned ASAP.
Me: I'm not your IT, i'm from the managed print support company, the issue is with your server and your IT are looking to fix it. An engineer from us wont be able to assist.
Manager: So you are categorically stating YOUR print engineer cant fix the printer? What kind of support is this?!
Me: The issue isn't with the printer, its with the server the print software is on, which your IT are looking to fix urgently.
Manager: No, the PRINTER is not PRINTING so its a PRINTER problem, we don't have servers.
Me: You do have servers, it's what governs the pull print and login for the devices, and it's currently down, your IT are looking to fix it.
Manager: why are you refusing to fix this? You can't just say no we have a support contract!
Me: Your IT fix your servers, we fix the printers and the software thats on the server. You need to call your IT.
Manager: Im escalating this to my director - expect a call back shortly
Had several calls since then i have ignored - informed their account manager whats going on - this is now his mountain of stupid to deal with.
Tl:DR printers don't work - server has no space on C drive, IT fixing - IM NOT THE USERS IT TEAM. Ten_DU
Lesson to walk away with?
Be nice to your techies and they'll be nice to you. Or, get a therapist and some Xanax!
There are few things more satisfying than a crisp $20 bill. Well, maybe a crisp $100 bill.
But twenty big ones can get you pretty far nonetheless.
Whether it's tucked firmly in a birthday card, passing from hand to hand after a knee-jerk sports bet, or going toward a useful tool, the old twenty dollar bill has been used for countless purposes.
Breaking Even<p>"I got a jacket and a pair of jeans at goodwill for about $20. My first time wearing the jacket I found a tiny zipper inside a pocket."</p><p>"There was a secret inner pocket with a twenty in it."</p><p>-- <a href="https://www.reddit.com/r/AskReddit/comments/lvu5aq/whats_the_best_20_you_ever_spent/gpdv70q?utm_source=share&utm_medium=web2x&context=3" target="_blank">TheBrontosaurus</a></p>
Keeps On Giving<p>"23 Years ago I was in the US for some work and was not prepared for the cold of Chicago. Went to wal-mart and bought myself a cheap, warm jacket."</p><p>"I'm wearing that jacket right now - still looks fine, still keeps me warm."</p><p>-- <a href="https://www.reddit.com/r/AskReddit/comments/lvu5aq/whats_the_best_20_you_ever_spent/gpe41xv?utm_source=share&utm_medium=web2x&context=3" target="_blank">TastyEnd</a></p>
As Good As They Come<p>"Wool pinstripe double breasted suit from Goodwill, fit perfectly and was brand new. Ended up wearing it to get married the next year." -- <a href="https://www.reddit.com/r/AskReddit/comments/lvu5aq/whats_the_best_20_you_ever_spent/gpdw6mx?utm_source=share&utm_medium=web2x&context=3" target="_blank">verminiusrex</a></p><p style="margin-left: 20px;">"God I love Goodwill!!" -- <a href="https://www.reddit.com/r/AskReddit/comments/lvu5aq/whats_the_best_20_you_ever_spent/gpe5aee?utm_source=share&utm_medium=web2x&context=3" target="_blank">Neverthelilacqueen</a></p>
The Socks She Needed<p>"I work at a thrift shop. A homeless lady came in and asked us where the socks were. We only sell new socks, so I directed her towards the new socks and she was... shocked and disappointed by the price tag, surely."<br></p><p>"I gave her a moment as she looked, and she moved to some kids' socks and picked them up, and I... just couldn't let that happen. I told her that I would help her, and told her to get herself some socks and a jacket."</p><p>"She kind of just... held out the children's socks, so I took them, put them back, and grabbed the extra fluffy socks that were hanging."</p><p>"She grabs a jacket and some pants, and I pay for it. My coworker looks the other way since we're not supposed to purchase anything while on the clock. The lady is in tears as she walks out."</p><p>"I notice that she's still outside a minute later putting them on, and ask her if they fit her or if she needed something else; and she told me they were perfect and proceeded to cry. I cried in return."</p><p>"It was a good day."</p><p>-- <a href="https://www.reddit.com/r/AskReddit/comments/lvu5aq/whats_the_best_20_you_ever_spent/gpen3w1?utm_source=share&utm_medium=web2x&context=3" target="_blank">Snowodin</a></p>
Not Forgotten<p>"A guy came into my work when I managed a mom and pop Pizza Place. He said he was stranded with no phone, and no money, but that the people at the Verizon store next door to us said they could get him a cheap phone with some minutes on it for 20 bucks."</p><p>"He offered to do dishes for a few hours to make some money so he could get this phone. I told him not to worry about it and gave him a 20 from my wallet. He thanked me, asked me for my name, and then he left and I never saw him again."</p><p>"Skip forward about 5 months, and when I get into work the owner was there and said she had gotten a letter addressed to me. 'Weird,' I thought."</p><p>"But when I opened it there was a 50 dollar bill and a short note from the guy I gave 20 dollars to thanking me for my kindness and for not turning him away."</p><p>"Turns out he was in a bad way (addicted to hard drugs and homeless) and really was stranded there. He was trying to get a phone so he could contact his parents (who lived in another state) for help."</p><p>"From what it sounded like, he seemed to really turn his life around. He was clean and working a stable job while still living with his parents."</p><p>-- <a href="https://www.reddit.com/r/AskReddit/comments/lvu5aq/whats_the_best_20_you_ever_spent/gpem2xc?utm_source=share&utm_medium=web2x&context=3" target="_blank">Mixmaster-McGuire</a></p>
The Best Finale<p>"It was the day before payday. My wife came to see me at work. My break was in an hour, so I asked for her to wait a bit, so we could enjoy it together. She did."</p><p>"I bought her some lunch, because it was what I could afford. I bought her a ham and cheese sub sandwich and two iced teas. These were her favorite. I bought gas with the rest of the twenty so she could get home. She dropped me back off at work."</p><p>"That night, she passed away. It brings me comfort to know that I bought her favorite sandwich and drink for her that afternoon. It was likely the last thing she ate, since it was near dinner. I'll never forget it. Best $20 I ever spent, because it was for her."</p><p>-- <a href="https://www.reddit.com/r/AskReddit/comments/lvu5aq/whats_the_best_20_you_ever_spent/gpe9c6d?utm_source=share&utm_medium=web2x&context=3" target="_blank">LollipopDreamscape</a></p>
Leaning Into the Nerdery<p>"It was my ninth or tenth birthday. My grandparents gave me $20. The first $20 bill I ever held in my hand! I knew exactly what I wanted to do with it."</p><p>"A week later, we went into the city and Toys R Us. I went straight to the Transformers aisle. And there he was. My favourite Transformer. The one I always wanted...Soundwave."</p><p>"He's the one who turned into a Walkman and he could eject cassettes that turned into robot animals. The price tag said $19.99. It was meant to be."</p><p>"I took Soundwave to the clerk and gave her my $20 bill. "And here's your change!" she said, as she gave me a single penny."</p><p>"Ah, Soundwave. The best friend a lonely little nerd could have."</p><p>-- <a href="https://www.reddit.com/r/AskReddit/comments/lvu5aq/whats_the_best_20_you_ever_spent/gpdzzxe?utm_source=share&utm_medium=web2x&context=3" target="_blank">originalchaosinabox</a></p>
Different Time<p>"I went to a Rush concert in 1982. The ticket was $9.50 and the t-shirt was $10." -- <a href="https://www.reddit.com/r/AskReddit/comments/lvu5aq/whats_the_best_20_you_ever_spent/gpdyr0k?utm_source=share&utm_medium=web2x&context=3" target="_blank">PaulsRedditUsername</a></p>
Motivational Spending<p>"My then six year old niece had a loose tooth she loved to show off and had resisted pulling out for two weeks. We were all at my parents and I was getting ready to leave, I pulled out a $20 and said 'I'll give you this right now if you pull out your tooth.' "</p><p>"She was already crying because her little sister had did something so when she ran into the bathroom none of us had no idea in what she was about to do."</p><p>"So she comes out crying still, but a little bit of blood I'm her mouth because of course, she pulled out her tooth. But the now removed tooth fell down the drain to the sink and she was crying because she lost her proof!"</p><p>"After she calmed down she was happy as a clam with a brand new $20 and everyone was quite proud of her. My sister told me she spent it on candy and shared with her little sister."</p><p>-- <a href="https://www.reddit.com/r/AskReddit/comments/lvu5aq/whats_the_best_20_you_ever_spent/gpdxi4k?utm_source=share&utm_medium=web2x&context=3" target="_blank">themasimumdorkus</a></p>
For the Story<p>"It was actually to a scammer in Rome. There was this guy right outside of Colosseum who started tying strings around my wrist and told me to make a wish. I knew it was going to cost but I thought what the hell, last day in Rome so might as well go with it. </p><p>"My wish was to find love."</p><p>"I spent rest of the day getting lost in the city and stumbled across two weddings and one baptism ceremony. So I did find love, just not for myself."</p><p>-- <a href="https://www.reddit.com/r/AskReddit/comments/lvu5aq/whats_the_best_20_you_ever_spent/gpe7b2w?utm_source=share&utm_medium=web2x&context=3" target="_blank">FatalFinn</a></p>
I realize that school safety has been severely compromised and has been under dire scrutiny over the past decade and of course, it should be. And when I was a student, my safety was one of my greatest priorities but, some implemented rules under the guise of "safety" were and are... just plain ludicrous. Like who thinks up some of these ideas?Redditor u/Animeking1108 wanted to discuss how the education system has ideas that sometimes are just more a pain in the butt than a daily enhancement... What was the dumbest rule your school enforced?
Don't Peek<img lazy-loadable="true" data-runner-src="https://assets.rebelmouse.io/eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbWFnZSI6Imh0dHBzOi8vYXNzZXRzLnJibC5tcy8yNTcxNDc4OS9vcmlnaW4uZ2lmIiwiZXhwaXJlc19hdCI6MTYzNDE0Mzc2OH0.Y1Lzy1MTqxyVqOCe9xjeHTRZsKnbyVjYzdb4-Heldyo/img.gif?width=980" id="78b19" class="rm-shortcode" data-rm-shortcode-id="e14a90be026b734830e7661f776ba4a8" data-rm-shortcode-name="rebelmouse-image" data-width="475" data-height="475" />schitts creek wtf GIF by CBCGiphy<p>Took all the doors off the men's room bathroom stalls because of vandalism for 2 months.</p><p><a href="https://www.reddit.com/r/AskReddit/comments/lwjlif/what_was_the_dumbest_rule_your_school_enforced/gphrfce?utm_source=share&utm_medium=web2x&context=3" target="_blank"> Endless_Vanity</a><a href="https://www.reddit.com/user/Endless_Vanity/" target="_blank"></a></p>
Scanned<p>School added thumb print scanners at gates of school which counted as registration - needless to say I would just walk to school scan my thumb and walk back home with them none the wiser. Was a great few months until they noticed. </p><p><a href="https://www.reddit.com/r/AskReddit/comments/lwjlif/what_was_the_dumbest_rule_your_school_enforced/gpidnou?utm_source=share&utm_medium=web2x&context=3" target="_blank">richpianofan5</a></p>
Age of Empires...<p>Conservative Christian College. A group of us played Age of Empires one weekend. They didn't like it and called a meeting. Everyone involved got misdemeanors on their records. There was nothing in the handbook about it being against the rules. The only person that didn't get any punishment was the son of the president even though he was just as involved as the rest of us. <span></span></p>
"Genius"<p>In my freshman year of high school we had a terrible vandalism problem, the bathrooms would be broken in various ways almost constantly. In a stroke of pure genius, the staff decided that any bathroom that was vandalized would be closed for the week on first offense, the quarter for second, and permanently on the third offense.</p><p>They took back the rule after closing every bathroom on day one. </p><p><a href="https://www.reddit.com/r/AskReddit/comments/lwjlif/what_was_the_dumbest_rule_your_school_enforced/gpi77co?utm_source=share&utm_medium=web2x&context=3" target="_blank"> Samus388</a><a href="https://www.reddit.com/user/Samus388/" target="_blank"></a></p>
Is this Footloose?<img lazy-loadable="true" data-runner-src="https://assets.rebelmouse.io/eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbWFnZSI6Imh0dHBzOi8vYXNzZXRzLnJibC5tcy8yNTcxNDc5Ny9vcmlnaW4uZ2lmIiwiZXhwaXJlc19hdCI6MTYzMzg0MjU2M30.PeBUt-YWZeeRStaD_RZlGPQzo29E9t733yqZbIiJlYs/img.gif?width=980" id="3a5bd" class="rm-shortcode" data-rm-shortcode-id="102730e3b1b90ba9cb393561c702c9af" data-rm-shortcode-name="rebelmouse-image" data-width="500" data-height="500" />kevin bacon dancing GIF by STARZGiphy<p>Prom was a mandatory lockdown for the night in order to avoid students going to parties after prom.</p><p>Prom was held at various house parties across town instead. </p><p><a href="https://www.reddit.com/r/AskReddit/comments/lwjlif/what_was_the_dumbest_rule_your_school_enforced/gpi37x7?utm_source=share&utm_medium=web2x&context=3" target="_blank">Coffee-spree</a></p>
HOLDEN FOREVER!!!<p>My high school mascot was Daniel Boone holding a musket. A kid wore a Guns 'n Roses shirt to school and was told he had to change shirts because of the pistols on the shirt. He pointed out the hypocrisy of the school mascot and they changed EVERYTHING. The mascot was switched to holding a flag pole instead. <span></span></p>
No Dots<p>You couldn't wear ANY kind of head items that were "gang colours" (red or blue) - this No included hair bands, scrunchies, beads in your hair, ribbons - ANYTHING. I got in trouble for wearing a blue hair band with white polka dots. </p><p><span></span><a href="https://www.reddit.com/r/AskReddit/comments/lwjlif/what_was_the_dumbest_rule_your_school_enforced/gphzpyf?utm_source=share&utm_medium=web2x&context=3" target="_blank">Pleasant-Flamingo344</a></p>
Clothes Check<p>We had to wear belts. Someone snitched that people weren't wearing belts under their sweaters, and they actually checked and a bunch of people got detentions. Stupid. </p><p><a href="https://www.reddit.com/r/AskReddit/comments/lwjlif/what_was_the_dumbest_rule_your_school_enforced/gphz3y6?utm_source=share&utm_medium=web2x&context=3" target="_blank">ooo-ooo-oooyea</a></p><p><a href="https://www.reddit.com/r/AskReddit/comments/lwjlif/what_was_the_dumbest_rule_your_school_enforced/gphz3y6?utm_source=share&utm_medium=web2x&context=3" target="_blank" rel="noopener noreferrer"></a>We had belt raids at my school where the dean would burst into classes, completely interrupting any education, to check that everyone was wearing a belt. </p><p><span></span><a href="https://www.reddit.com/r/AskReddit/comments/lwjlif/what_was_the_dumbest_rule_your_school_enforced/gpia8pp?utm_source=share&utm_medium=web2x&context=3" target="_blank">GuinnessMicrodose</a></p>
Chase the Flat<p>We weren't allowed to play tag football at lunch, only frisbee. When I asked the principal what the difference was, he responded with a sarcastic tone, "A football is round and a frisbee is a flat disk."</p><p>He left the school later that year, went to another school, and a few years later was brought up on charges for failing to report the abuse of a student by a teacher. </p><p><a href="https://www.reddit.com/r/AskReddit/comments/lwjlif/what_was_the_dumbest_rule_your_school_enforced/gpi6lh3?utm_source=share&utm_medium=web2x&context=3" target="_blank">uninc4life2010</a></p>
Poke-Thief<img lazy-loadable="true" data-runner-src="https://assets.rebelmouse.io/eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbWFnZSI6Imh0dHBzOi8vYXNzZXRzLnJibC5tcy8yNTcxNDgwMy9vcmlnaW4uZ2lmIiwiZXhwaXJlc19hdCI6MTY0ODg5MzY2Nn0.5LMPk1suou6U2SvAURKP-sHEuK7Izpkbxm0PWqvx95E/img.gif?width=980" id="b6e9f" class="rm-shortcode" data-rm-shortcode-id="92383d30e34aa92fd74cf6c1374ec294" data-rm-shortcode-name="rebelmouse-image" data-width="480" data-height="480" />hotline bling pokemon GIFGiphy<p>Pokemon cards got banned in middle school because someone stole the vice principal's kid's cards. Yep. </p><p><a href="https://www.reddit.com/r/AskReddit/comments/lwjlif/what_was_the_dumbest_rule_your_school_enforced/gpiapym?utm_source=share&utm_medium=web2x&context=3" target="_blank"> Skadoosh_it</a><a href="https://www.reddit.com/user/Skadoosh_it/" target="_blank"></a></p>
In the Face...<p>If you were involved in a fight, you got suspended. While it sounds reasonable, context didn't matter.</p><p>I got suspended once not for throwing a single punch, kick, whatever. I got suspended because someone knocked the books out of my hand and when I reached down to grab them they punched me in the face.</p><p>I got suspended for walking down the hallway and unprovoked getting punched in the face.</p><p>Forget Brandon Valley Middle School. </p><p><a href="https://www.reddit.com/r/AskReddit/comments/lwjlif/what_was_the_dumbest_rule_your_school_enforced/gpicbyx?utm_source=share&utm_medium=web2x&context=3" target="_blank">CLG_MianBao</a></p>
One of the golden rules of life? Doctors are merely human. They don't know everything and they make mistakes. That is why you always want to get another opinion. Things are constantly missed. That doesn't mean docs don't know what they're doing, they just aren't infallible. So make sure to ask questions, lots of them.Redditor u/Gorgon_the_Dragon wanted to hear from doctors about why it is imperative we always get second and maybe third opinions by asking... Doctors of Reddit, what was the worse thing you've seen for a patient that another Doctor overlooked?
Grandma Wins<img lazy-loadable="true" data-runner-src="https://assets.rebelmouse.io/eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbWFnZSI6Imh0dHBzOi8vYXNzZXRzLnJibC5tcy8yNTcxNDcxOC9vcmlnaW4uZ2lmIiwiZXhwaXJlc19hdCI6MTY0OTQxNTgzOX0.n9IaFGgHwnULMlI2kg7RUftxDg6lyWvdM9CnhvptCRY/img.gif?width=980" id="a0857" class="rm-shortcode" data-rm-shortcode-id="9762f97a23c27ccf6b75974caa854361" data-rm-shortcode-name="rebelmouse-image" data-width="480" data-height="270" />Old Lady Wine GIF by MattielGiphy<p>Not a doctor, but my grandmother saved my father's eyesight because she didn't listen to their doctor. </p>
The Mummy Appendage<p>When I was a resident, an 80yo female was admitted from the nursing home for confusion. Workup showed some mild UTI and we were giving her antibiotics. The nurse mentioned that her toe looked dark and asked me to look at it. The toe wasn't just dark, it was mummified. It looked like dry beef jerky. I touched it and pieces flaked off. So the patient from a nursing home, had a mummified toe, probably for months, that no one knew about. </p><p><a href="https://www.reddit.com/r/AskReddit/comments/lw2g2z/doctors_of_reddit_what_was_the_worse_thing_youve/gpg00qn?utm_source=share&utm_medium=web2x&context=3" target="_blank">Dr2ray</a></p>
The CT Save<p>Here's my story:</p><p>A guy came in to our ICU and was very septic but still talking. He had visited his primary care MD with complaints of a sore throat for a couple of days. Dismissed without any intervention since he didn't appear to have strep throat or the flu. At this point he was having pretty severe abdominal discomfort, so we sent him for a CT scan. As the scan was finishing, he coded and had to be intubated, multi-organ failure, etc. </p>
Patches<p>When I was an ER nurse we got an elderly lady in for altered mental status from a nursing home, when we undressed her to put her in a gown and hook her up to the monitor, I noticed no less than 5 fentanyl patches on her, guess I discovered the cause of the AMS. </p><p><a href="https://www.reddit.com/r/AskReddit/comments/lw2g2z/doctors_of_reddit_what_was_the_worse_thing_youve/gpg1lml?utm_source=share&utm_medium=web2x&context=3" target="_blank">ChewbaccaSlim426</a></p>
Use your Words<img lazy-loadable="true" data-runner-src="https://assets.rebelmouse.io/eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbWFnZSI6Imh0dHBzOi8vYXNzZXRzLnJibC5tcy8yNTcxNDcyMi9vcmlnaW4uZ2lmIiwiZXhwaXJlc19hdCI6MTY1MDA1NjI0MH0.WtyCdxL1vRZwD2-jpKZXMOEakwhiBaJIkp1YPnOzlvo/img.gif?width=980" id="e45ca" class="rm-shortcode" data-rm-shortcode-id="f5b98e6a4605a587dbd97579468a51d8" data-rm-shortcode-name="rebelmouse-image" data-width="498" data-height="367" />Communication GIF by memecandyGiphy<p>Neurologist sent patient to our ED without informing her that imaging showed a glioblastoma assuring her impending death. He didn't overlook the disease, he overlooked the communication. </p><p><a href="https://www.reddit.com/r/AskReddit/comments/lw2g2z/doctors_of_reddit_what_was_the_worse_thing_youve/gpfl5t5?utm_source=share&utm_medium=web2x&context=3" target="_blank">AzureSkye27</a></p>
Mad Cow Realty<p>During my residency we had this lady in her 60s who was getting progressively more forgetful, just overall declining and getting less and less able to take care of herself. She had been seeing her pcp who diagnosed her with dementia. And she saw a neurologist who agreed. She was not really able to provide an accurate history. <span></span></p>
After Birth...<p>I used to work in maternal-fetal medicine, and every single week, we would have women referred to us "because the doctor couldn't see something clearly with the baby and wanted to double check." Nope, they just didn't want to have to be the ones to tell you that your baby had a complex cardiac defect or multiple anomalies indicative of a genetic syndrome or any other of a large number of horrible things that can happen during fetal development. Still pisses me off when I think about how many women waited weeks for more information because their doctors were cowards who couldn't tell them, "There's something seriously wrong here." <span></span></p>
bad doctors<p>I'm not a doctor, but a RN. This happened to me, but isn't nearly as bad as most of the stories on here.</p><p>When I was in college, I got to where I couldn't swallow. It started with difficulty swallowing, progressed to me having to swallow bites of food multiple times/regurgitating it, and then got to where all I could swallow was broths and mashed potatoes with no chunks. I went to the doctor multiple times, and was told every time it was acid reflux and part of my anxiety disorder. <span></span></p>
The Valve...<p>He put the pacemaker lead in the subclavian artery (and across the aortic valve into the left ventricle). The proper approach is: subclavian vein to right ventricle). And then he didn't notice it for over a year. I saw the patient (a 25 yo woman who didn't need the pacemaker in the first place) when she was in congestive heart failure. <span></span><br></p>
Bitten<p>Rattlesnake bite. On a 2 year old. Patient and dad out in the fields near a small town that is several hours away from the nearest big city, where I work.</p>
When we think about learning history, our first thought is usually sitting in our high school history class (or AP World History class if you're a nerd like me) being bored out of our minds. Unless again, you're a huge freaking nerd like me. But I think we all have the memory of the moment where we realized learning about history was kinda cool. And they usually start from one weird fact.
Here are a few examples of turning points in learning about history, straight from the keyboards of the people at AskReddit.