Tech Support People Share The Most Awful Situations They've Ever Had To Deal With
Tech people or "techies" as we sometimes affectionately call them are often thought of as the guys and gals who would wait in line for a Star Trek convention or the friend you can cheat off of in Geometry.
Basically, they're the nerds.
But the older we get the more we realize that those who are knowledgable are the keepers to the kingdom and that can be sexy.
Techies are our saviors. Most people have trouble getting a password to work. When we go to Apple or the Geek Squad, we are flocking to our saviors. But they are rarely ever treated that way because they are also life's punching bags.
And boy have they seen and lived through it all.
Several tech people shared some of their best war stories on Reddit and they are too good!
Reddit user self.talesfromtechsupport recalls how it's NOT always the server.
Here's another tale from the out of hours hell desk... This gem happened a few days ago.
Me: Service Desk
Caller: THE SERVER IS DOWN YOU NEED TO FIX THIS NOW
Me: Which server are you referring to?
Caller: THE SERVER!
Me: okay... what is it that you are trying to do?
Caller: TRYING TO ACCESS THE GOD DAMN SERVER
(yes, she was SHOUTING the entire time)
Me: Please can you stop shouting at me and tell me which server you are talking about or what it is that you are trying to do?
Caller: HOLY CRAP THE SERVER ISN'T WORKING. THE. SERVER. ISN'T. WORKING. YOU ARE WASTING MY TIME.
(In the background I've already loaded up our server monitoring tools - no alerts)
Me: I've checked our monitoring, I'm not seeing any servers as being down. Which department are you calling from?
Caller: IRRELEVANT. FIX THE GOD DAMN SERVER NOW.
Me: Can I get your Staff ID please?
Caller: IRRELEVANT. click
10 minutes later...
Me: Service Desk
Caller: HOLY CRAP THE GOD DAMN SERVER IS STILL DOWN!!! WHAT ARE YOU DOING ABOUT THIS?
Me: Nothing.
Caller: EXCUSE ME? NOTHING?
Me: You still haven't told me which server is down or what is not actually working?
Caller: YOU PEOPLE! IT'S OBVIOUS MY PHONE ISN'T WORKING I CAN'T MAKE CALLS. THE SERVER HAS GONE DOWN YOU NEED TO CALL YOUR PEOPLE AND FIX THIS.
Me: Ma'am I can see you are calling me from your Desk Phone,
Caller: YES!
Me: and this is the phone you can not make calls from, correct?
Caller: YES!
Me: ...
Me: Do you see why I'm having trouble understanding the problem?
Caller: THE SERVER IS DOWN I CAN'T CALL
Me: Ma'am that number is 3 digits short of a valid number, that is why the call is not connecting.
Caller: LISTEN THE SERVER IS OBVIOUSLY DOWN. I'LL HAVE MY PEOPLE CALL YOUR PEOPLE ABOUT THIS! click
I love my job. I love my job. I love my job.
Macaveli54 and boss decided to have a little fun with the ridiculous.
So I had a customer call me up in mobile tech support with the problem that his data wasn't working for 20 minutes, pretty quickly I find out why; he had accidentally turned off his data on the phone menu (which happens a lot but usually the customer goes "oops silly me"). So this customer starts demanding that he want's compensation for his time without service and being very rude about it. After a couple of minutes he's not taking this is not something we did, but his mistake as a answer, so I get an idea, I tell him I'm going to go speak to my manager. I went up to my manager, explain what's happening, he says the customer's being ridiculous and I said,
"Listen I have this idea for him, are you okay with this?" then explain my idea.
"Are you kidding? Let me get on call listening before you go back, I wanna hear this."
I go back to the phone, he gave me the thumbs up that he was ready to listen and I proceed.
"Right sir, I just had a word with my manager and I've managed to swing something for you, so let's break this down, you pay us 39.99 a month for 3 services; calls, texts and data, so let's divide your bill by 3 that give us 13.33, so let's divide further by 30 days to gives 44 pence for your daily data, now you had your data turned off for 20 minutes but for the purpose of this I'll round it up to an hour so we just need to divide that 44 pence by 24 hours so that means your looking at compensation of 1.8 pence so let's just say 2."
I looked over at my manager during and he was covering his mouth laughing. Customer goes;
"Are you having a f@#*ing laugh?"
"No sir the math is there."
"............Go on then I'll take it"
Giphy
Each of us is someone's IT person now and again.
LTLFTP+Hard to format on mobile.
Ok, so I am by no means an IT but the one who everyone in my family call when they need help.
So I get a call from my grandpa (89 yrs old) about a new win 10 laptop he just got and he needs help setting it up.
Now keep in mind he is the kind of person to blame the machinery if he clicks on the wrong thing so I already knew this would not end in a phone call - so I drove to his place expecting to see it still in the box. That was not the case.
When I arrive, I see him already in his desktop, after he somehow managed to install windows correctly on his own accord - and waiting for me while playing minesweeper. As he greets me, he freaking ALT+F4's to close the game and then tells me he cannot connect to the internet.
Not sure what happened in the week I wasn't there, I ask if he could show me the problem.
He then OPENS CMD AND PINGS HIS OWN CELLPHONE and then points at the 0 packets text to show me there is no connection.
At this point id probably look less surprised if I see an alien invasion.
So after showing him that you need to enter the password to connect to his home wifi, he then asks me how to see his email account again.
Still completely stunned, I show him how to access his outlook account and how to delete some messages.
And the craziest part- when I asked him how did he know about CMD his answer was: "I learned it from grandma". thegur90
Give me my recyclables!! WHERE ARE MY RECYCLABLES?!!
Hey everyone, thought I would share this tale from one of my IT buddies. He had this one woman that would always puts tickets in for the smallest things. But this one takes the cake.
People:
IT - IT Buddy
CW - Confused Woman
IT saw a ticket had come in and it was from CW. It said: "You deleted all my files! I need them to do my job!" IT called CW to see what was going on because we don't delete personal files off of people's computers unless there is a good reason for it and we have the user's permission. So while he was on the phone, he remotes into her computer and noticed everything but the recycling bin was missing on her desktop. He noticed that there was files in the recycling bin, so he opened it and all her files are there.
IT: Here are all your files, did you move them into here?
CW: Yes I did, I moved them in here to recycle them so they will be clean for me to work on them.
IT: .....Excuse me?
CW: Yes, I move them to the recycling bin to make them new again so I can reuse the files.
IT: This is the trash bin, you would move files here to delete them off of your computer.
CW: IT IS NOT A TRASH CAN, IT IS A RECYCLING BIN! IT SAYS SO RIGHT UNDER THE ICON!
So for the next half hour, my buddy had to teach her how to use the recycling bin. thedarkavengerx
First post in quite some time! I work at a local authority on the helldesk. Social workers are the bane of my existence but you learn to cope with their general incompetence as part of the job. But sometimes they can still surprise you. This happened today.
So, we use a generic username for most of our computers so that people can log onto the machine, then from there they log into Citrix to work. Everyone knows the username and password for this. It's literally written on the walls in most areas, because the only thing it can access is another login page, so it isn't a security issue. Most of these accounts stay logged on at all times to save confusing the geniuses that work here. A guy rang up, said hello and asked for the generic login details. I've changed the exact username and password but other than that this is more or less word for word:
Genius: So what's the username?
Me: It's 'Computer'.
Genius: so is that the asset number of the PC?
Me: No no, it's just the word 'Computer'
Genius: And then backslash my name?
Me: NO. It's the word 'Computer.' C-O-M-P-U-T-E-R. Computer. nothing else.
Genius: And what's the password?
Me: It's 'P4ssword'. As in, the word 'Password' with a capital 'P', but you replace the 'a' with a '4'.
Genius: So it's 'Password4'?
Me: NO. It is not. It is 'P-4-s-s-w-o-r-d' With a capital P at the beginning. Everything else is lower case.
Genius: Ok, so the username is ComputerP4ssword. What's the password?
Me: NO. The username is Computer. The password is 'P4ssword'. That's everything. Just two words. Two boxes, two words.
Genius: type type type It didn't work. I typed in 'password' but it said it's incorrect.
Me: Spell out what you typed for me please.
Genius: 'p-a-s-s-w-o-r-d'
Me: very slowly and clearly, in case it was my accent or something ... Like i said. CAPITAL P. NUMBER FOUR. LOWER CASE S, LOWER CASE S, LOWER CASE W, LOWERCASE O, LOWERCASE R, LOWER CASE D. P4ssword.
Genius: type type click Nope. And it says the account is locked. I used a capital P this time definitely.
Me: did you use a 4 instead of the a?
Genius: Use four whats?
I remoted to the machine and typed it in for him. He complained that the system was needlessly complicated. Bombadils
Yay, that about sums that up.
Every office has their special users. The ones who can't figure out anything technical, everything is an emergency, and everything has to function exactly the same or they can't work. At my job, it is the HR lady. Since she is just HR, all her problems boil down to a printer error, excel, word, reboot and it works type of issues, and since I am the System admin they are all my responsibility.
However, every issue she has she comes back to IT, walks right by my desk goes to the programmer, manager, network admin and explains the issue. Every time they either tell her to go me (even though she gets bitchy), or relay the info to me to fix.
A few weeks back, she had a problem with the calculations on an excel spreadsheet. Everyone was at lunch, so she's forced to ask me. Immediately, I say it is probably rounding up or down because it is only off by a penny. This doesn't suffice, so she ignores me and waits until lunches are done to return. She goes to programmer guy and like usual, he passes it to me. I email her with a breakdown showing how it is rounding. She still wants programmer guy to look at it, so my manager responds with a message saying he will get to when he can.
Well, programmer guy is swamped, the new website launch is getting pushed out, her excel "problem" gets shelved with her emails coming ever more frequent. My manager even resends my explanation, but she wants programmer guy to look at it. This is unacceptable, so she goes to the VP saying we aren't helping her.
My boss sets up a meeting with the 3 of us for me to explain the issue. It was the shortest meeting ever because I start explaining it and our VP completely understands right away. The VP cuts me off, looks at HR lady and says "You pulled me into a meeting for this shit?"
TLDR; HR lady with easy issue ignores obviously solution only to be burned by VP. self.talesfromtechsupport
Seriously, techies have the patience of Gob.
I witnessed this astounding IT meltdown around 2004 in a large academic organization.
An employee decided to send a broad solicitation about her need for a local apartment. She happened to discover and use an all-employees@org.edu type of email address that included everyone. And by "everyone," I mean every employee in a 30,000-employee academic institution. Everyone from the CEO on down received this lady's apartment inquiry.
Of course, this kicked off the usual round of "why am I getting this" and "take me offa list" and "omg everyone stop replying" responses... each reply-all'ed to all-employees@org.edu, so 30,000 new messages. Email started to bog down as a half-million messages apparated into mailboxes.
IT Fail #1: Not necessarily making an all-employees@org.edu email address - that's quite reasonable - but granting unrestricted access to it (rather than configuring the mail server to check the sender and generate one "not the CEO = not authorized" reply).
That wasn't the real problem. That incident might've simmered down after people stopped responding.
In a 30k organization, lots of people go on vacay, and some of them (let's say 20) remembered to set their email to auto-respond about their absence. And the auto-responders responded to the same recipients - including all-employees@org.edu. So, every "I don't care about your apartment" message didn't just generate 30,000 copies of itself... it also generated 30,000 * 20 = 600,000 new messages. Even the avalanche of apartment messages became drowned out by the volume of "I'll be gone 'til November" auto-replies.
That also wasn't the real problem, which, again, might have died down all by itself.
The REAL problem was that the mail servers were quite diligent. The auto-responders didn't just send one "I'm away" message: they sent an "I'm away" message in response to every incoming message... including the "I'm away" messages of the other auto-responders.
The auto-response avalanche converted the entire mail system into an Agent-Smith-like replication factory of away messages, as auto-responders incessantly informed not just every employee, but also each other, about employee status.
The email systems melted down. Everything went offline. A 30k-wide enterprise suddenly had no email, for about 24 hours.
That's not the end of the story.
The IT staff busied themselves with mucking out the mailboxes from these millions of messages and deactivating the auto-responders. They brought the email system back online, and their first order of business was to send out an email explaining the cause of the problem, etc. And they addressed the notification email to all-employees@org.edu.
IT Fail #2: Before they sent their email message, they had disabled most of the auto-responders - but they missed at least one.
More specifically: they missed at least two. sfsdfd
Sometimes people should come with warning labels.
Last year, Help Desk got a call from a user complaining that the laptop we issued him would not read DVDs. He was one of those "I'm a very busy and a very important man, and I don't have time to follow your troubleshooting steps over the phone. Just fix it, dammit." kinda guys, so he said he would get someone to drop off the laptop at our office and pick up a loaner.
We received the laptop a couple days later, there was a note attached saying that now it wasn't even booting into Windows anymore. Sure enough, he was right - it didn't even attempt to load Windows, and instead we were greeted by the "Non-system disk or disk error" message. It sounded and looked like the PC was trying to boot from the DVD drive instead of the HDD.
We opened the disk tray, and saw the culprit. There was a DVD in there, all right - but it was placed upside down.
We flipped the disc over.
He was trying to watch "Dumb and Dumber". brenkelieshere
Nothing lasts forever!
This comes from the wonderful world of home security systems customer support. My coworker fields this one.
$CW is coworker.
$GOG is grumpy old guy.
$CW: "thank you for calling Blah Blah Blah Security, how may I help you?"
$GOG: Gives name, address, password, blood sample of first born for verification purposes. "Well my system isn't accepting codes and won't turn on or off. I think it started after the storm that came through last night."
$CW: "Did lightning strike your house or close by?"
$GOG: "yes"
$CW: "I see. Based on the age of the system, it probably took a surge. We're unable to get replacement parts anymore, so you'll need an upgrade. I can get someone in sales to call you with a price."
$GOG: "Well can't you just send someone out to fix it?"
$CW: "We certainly can, but as it's obsolete equipment it's unlikely they can repair it. You'd still be billed for the service call."
This is where the customer gets irate
$GOG: WHY WOULD YOU SELL ME AN OBSOLETE SYSTEM???
$CW: soft voice "Well Sir, it was brand new in 1986." DaWayItWorks
JurassicJeremy It's been a bit since I've posted, so quick rundown. I work for a small software company doing IT and customer service work supporting the users of our order-writing software.
We brought on a new company 6 months or so ago, and along with it, came a sales rep we'll call Virginia.
Virginia is 75 years old, "not good with computers", but has the best sense of humor and understanding I've ever had from a client. Every time she calls in she's always got something to say, which usually ends in a "I hope you've got your Vallium nearby!", And considers us all Wizards.
We recently updated our software, and sent an email out notifying users of this. She calls in yesterday, and we chat it up while I explain to her that yes, this was a real email, not spam, and that she should in fact update her program.
She says "Ok, I'm going to try to be a big girl and update this myself, but stay by the phone!"
A few minutes go by, and the phone rings, sure enough, it's her on the Caller ID, so I pick up without using the standard greeting, and say "Hey, Virginia!"
She responds, "Darn, how did you recognize me with my hat and fake mustache on!?"
I lost it for a bit. Having a long week full of incompetent, ignorant, or intentionally destructive users was washed away because this little old lady told the most Dad-like joke over the phone.
TL;DR - Not all old users are bad, especially if they can laugh at themselves.
nagol93 So, I had to walk a client through setting up a printer over the phone. Which required her to set an IP address to the printer. Also she is not tech smart at all.
Me: "Ok, do you have a usb cable? Sometimes they come with the printer"
Her: "No, im looking in the box now. Theres no usb cable. Only the printer and power"
So it needs to me networked, great. I walk her through getting the printer on her network
Me: "Ok, do you see a place to enter 4 numbers?"
Her: "Yep, its right here"
Me: "Ok the number is 192.168.0.3"
Her: "Ok, I put in 19216803. Whats the 2nd number?"
Me: "No, lets start over. The first number is 192, second is 168, third is 0, and fourth is 3"
Her: "Ok, so 192.168.03?"
Me: "No, the third number is just 0, the fourth is 3"
Her: "So, 0.0.0.3?"
Me: "no, 192.168.0.3"
Her: "But what about the 0?"
Me: "What about it?"
Her: "Shouldn't it be a number?"
Me: "0 is a number"
Her: "Look this it to complex for me, cant we just use the cable it came with?"
Me in my head: WHY DIDNT YOU TELL ME YOU HAD A CABLE!?!??! YOU SAID YOU JUST HAD THE PRINTER AND POWER CABLE!
Me: ".....yes"
Edit: I should say, this is the shortened version. IRL this conversation went on for 30 min and this ticket lasted 2 days.
Edit2: I said "Zero", NOT "o" and I said both "period" and "dot"
Some people just need an exorcism!
self.talesfromtechsupport backstory - I do end user implementation, training, and support for a web application that was developed by my firm. Our clients skew older.
client: I can't get into my account. My login isn't working. This is ridiculous. I've been trying for hours and now I'm locked out.
me: My apologies for the inconvenience! I've just reset your password. You should receive an email with a link to set and save a new password in a moment.
c: I don't want to set a new password. I liked my old password. It's the same password I use for everything else and it's easy to remember.
me: My sincere apologies, but you will need to set a new password in order to gain access to your account.
c: Can't I just use my old password?
me: No, our data security standards do not allow that. However, if for any reason you aren't able to follow the password reset link, I would be happy to generate a random password for you, and share it with you over the phone.
c: Do that, then, and email the password to me.
me: Again, my apologies, but part of our security policy states that we cannot email passwords in plain text. I would be happy to give you a call and share you password with you over the phone.
c: Why are you being so difficult? I just want my old password to work again.
me: Sir, I'm so sorry that this process has been frustrating for you. I want you to have access to your account. Have you followed the link in the password reset email?
c: No. It looks like a virus. I don't want to click on it.
me: I can assure you that it is not a virus. It is a hyperlink. You can just click on it, and it'll open a page in your browser where you can reset your password.
c: That's ridiculous. That's so much work. Why do you make it so hard? This should be simple. I want to speak to your manager.
me: (eager to pass them off on someone else) No problem. My manager is cc'd. He would be happy to assist you.
manager: How can I help?
c: Your employee is rude, stupid, and not helpful. I just want to log in, I don't want to reset my password, I don't want to click on this virus she sent me, and this is taking forever and it is ridiculous.
manager: Sir, respectfully, we are going to need you to meet us halfway and change your password.
client: (in all caps, this is via email) THIS IS BULLSHIT. I DON'T WANT TO CHANGE MY PASSWORD. YOU ARE IDIOTS.
manager: Again, we are sorry that this is frustrating for you. Please let us know what we can do to help.
Manager cc's client's boss, the director of their org and the one whose signature is on the contract. My manager does not take shit from clients.
client's boss (to their employee with us cc'd): Are you serious? These nice people are doing everything they can to help you, and you are abusing and belittling them. This is an embarrassment to our organization. You owe them both an apology, and you need to reset your password, stop complaining, and log in so you can get me that report that was supposed to be on my desk yesterday. The fact that you've wasted your entire day on this is ridiculous and this will definitely be included in your performance review.
My manager and I were in tears. Client's boss was savage af and did not pull a single punch. The client did end up resetting his password but did not apologize. Last time I sent out an email to clients, his bounced. His ass got fired. evil cackle
No. I'm Spartacus. NO! I'M SPARTACUS!!
Here's a weird one that happened the other day...
Phone rings
Me: Hello this is the IT department.
Evil Clone: Uhhh, no this is the IT department, what can I help you with?
Me: No sorry there's a mistake there, this is the IT department you've called, what seems to be the trouble today?
Evil Clone: Sorry I think there's some confusion here, you've called the help desk for (REDACTED COMPANY).
Me: You're right I am confused because I work the help desk for (SAME REDACTED COMPANY). My phone rang so I answered it.
Evil Clone: My phone ran too...so I answered it.
Me: So now here we are...talking to each other...
Evil Clone: Are you working from the (REDACTED STATE) branch?
Me: No, I'm working in the (REDACTED STATE ON THE COMPLETELY OPPOSITE SIDE OF THE COUNTRY) branch.
Evil Clone: This is weird...
Me: Yeah...soooo talk to you later then?
Evil Clone: Sure, have a good shift.
Me: You too. Bye.
Seriously...who was phone? therobotjeff
Ok so this little gem started yesterday, currently working in managed print industry - customer logs a call saying no devices in a building are working, so definitely server/software related.
I log in with their IT, the server is freezing and when logging in with a new account there is a disk space error. So i inform him he needs to clear it down or add some HDD space and we can then troubleshoot anything if there are issues once its done.
Call the end user who logged the call, and let her know but... it makes no sense to her, depressing conversation occurs:
Me: Morning, just calling regarding your printing issues at site X, its due to a server fault your IT are looking into - they should hopefully have it resolved soon which will likely resolve your issues.
User: Oh, well the printer still isnt working, none of them are, this is URGENT.
Me: I understand, but your IT is looking into it due to a server fault and should have it sorted as soon as possible.
User: Ok, so when are you coming out to fix it?
Me: I would not be able to fix the machine on site, it is a server issue as its run out of disk space, and your IT are looking into it.
User: This is urgent the ENTIRE site cant print, whats the ETA on the fix?
Me: I am not your IT so i am unable to advise, you would have to call them as they need to resolve it.
User: I need an ETA to inform the users and management.
Me: Im not in your IT so i cant give an ETA unfortuantely.
User: Talk to my manager.
Manager: we need an ETA for the fix or send someone on site, i want this actioned ASAP.
Me: I'm not your IT, i'm from the managed print support company, the issue is with your server and your IT are looking to fix it. An engineer from us wont be able to assist.
Manager: So you are categorically stating YOUR print engineer cant fix the printer? What kind of support is this?!
Me: The issue isn't with the printer, its with the server the print software is on, which your IT are looking to fix urgently.
Manager: No, the PRINTER is not PRINTING so its a PRINTER problem, we don't have servers.
Me: You do have servers, it's what governs the pull print and login for the devices, and it's currently down, your IT are looking to fix it.
Manager: why are you refusing to fix this? You can't just say no we have a support contract!
Me: Your IT fix your servers, we fix the printers and the software thats on the server. You need to call your IT.
Manager: Im escalating this to my director - expect a call back shortly
Click
Had several calls since then i have ignored - informed their account manager whats going on - this is now his mountain of stupid to deal with.
Tl:DR printers don't work - server has no space on C drive, IT fixing - IM NOT THE USERS IT TEAM. Ten_DU
Lesson to walk away with?
Be nice to your techies and they'll be nice to you. Or, get a therapist and some Xanax!
There is a world full of mysteries to explore right at our very feet.
Do we engage with it on a level that might make us more uncomfortable? Well, if we really want to learn everything there is to know about our planet earth, we have to engage in the unsettling facts. They appear across every discipline.
The Easier Way Out
<p>During the French Revolution, where the guillotine was introduced, the people to be executed fought to be first, as the blade would dull after multiple uses and wouldn't cut a head clean off at the first attempt.</p><p><a href="https://www.reddit.com/user/Back2Bach/" target="_blank">Back2Bach</a></p><p>And the last execution by guillotine in France was the same year Star Wars came out.</p><p><a href="https://www.reddit.com/user/CaptainPrower/" target="_blank" rel="noopener noreferrer">CaptainPrower</a></p>At LEAST One?!
<p>You have probably unknowingly encountered, or walked past at least one murderer in your lifetime.</p><p><a href="https://www.reddit.com/user/theprettyunicorn/" target="_blank">theprettyunicorn</a></p><p>For sure encountered. Worked night shift at a convenience store, guy pulled in to put gas came in the store used the atm and left. 3 min later swarm of cops surrounded the store. He had just murdered his family a couple states over and cops got a hit when he used the atm machine.</p><p><a href="https://www.reddit.com/user/Cool1Mach/" target="_blank" rel="noopener noreferrer">Cool1Mach</a></p>WELP
<p>For a long time it was believed that babies were too underdeveloped to be able to feel pain, and as such, did not need anesthetic for any kind of surgeries.</p><p>Up into the 1980's.</p><p><a href="https://www.reddit.com/user/FartKilometre/" target="_blank">FartKilometre</a></p>Internet History
<p>Eventually, most of the content on the internet will have been created by dead people.</p><p><a href="https://www.reddit.com/user/Phaesporic/" target="_blank">Phaesporic</a></p><p>Now I'm imagining a class like English literature but for internet culture and picturing a bored class with some kids sleeping while the teacher is saying some shit like "Okay class this meme is 100 years old and it says Me and the Boys going out to get some B E A N S what do the B E A N S symbolize and how does it reflect what was going on in society ? " lmao.</p><p><a href="https://www.reddit.com/user/Cheshire_Cat8888/" target="_blank">Cheshire_Cat8888</a></p>Awful, Awful
<p>There are estimated to be at least 25 active serial killers in the United States alone at any given time. Very few will be detected, much less apprehended.</p><p><a href="https://www.reddit.com/user/brideofchuckydoll/" target="_blank">brideofchuckydoll</a></p><p>Derrick Todd Lee and Sean Vincent Gillis were both active serial killer in the same city from the late 90s to early 2000s. For most of this time, law enforcement did not realize they were trying to catch multiple individuals, much less that they were acting completely independently of each other. On top of that, there are additional unsolved murders that neither was ever linked to whose evidence raises the possibility of a third active serial killer in the area during the same time period.</p><p><a href="https://www.reddit.com/user/see-bees/" target="_blank" rel="noopener noreferrer">see-bees</a></p>Viewer, Beware....
<p>National parks are not all swings and roundabouts. Over 1600 people have gone inside Yellowstone National Park and never come out.</p><p><a href="https://www.reddit.com/user/I_Am_A_Master-Baiter/" target="_blank">I_Am_A_Master-Baiter</a></p><p>Yellowstone is known for boiling water and pools of acid. People on this earth put gorrilla glue in their hair. I don't have any questions about what happened.</p><p><a href="https://www.reddit.com/user/MCqStep/" target="_blank" rel="noopener noreferrer">MCqStep</a></p>Statistically....
<p>If you end up being the victim of a violent crime, you probably know the perpetrators. You probably trust them, most likely, you love them.</p><p><span data-verified="redactor" data-redactor-tag="span"></span><a href="https://www.reddit.com/user/Double-Kicks/" target="_blank">Double-Kicks</a></p><p>People find it weird when the police declare most family members and close friends of murder victims to be suspects, but this is precisely why. You are FAR more likely to be (deliberately) killed by someone you know than a stranger. Also, in most countries and demographics, the most likely person to deliberately kill you is you.</p><p><span data-verified="redactor" data-redactor-tag="span"></span><a href="https://www.reddit.com/user/kutuup1989/" target="_blank">kutuup1989</a></p>Our Brains Are Unsettling, Too
<p>There is a rare genetic degenerative brain disorder called Fatal Familial Insomnia. FFI starts as a mild inability to sleep followed by short bouts of intense nightmares/dreams and progressively deteriorates until the sufferer is completely unable to sleep, at all. Eventually impacting the human ability to microsleep as a last ditch effort of self preservation. There is no cure for FFI and eventually sufferers lose their minds and die of sleep deprivation. But it gets so much worse.</p><p>Due to the degenerative nature of the condition as it progresses you begin deteriorating mentally and physically. You lose the ability to regulate body temperature and may swing between freezing and sweating, you develop severe memory problems, confusion, agitation, weight loss, paranoia, hallucinations, speech problems, double vision, loss of motor controls (similar to parkinsons), inability to swallow, increased blood pressure and production of tears as well as many other unpleasant symptoms. The combination of your mind going and your body shutting down eventually kills you.</p>Rise Of The Machines
<p>There so far at least two fatalities as a result of robots, both of industrial type.</p><p>The first was in Flat Rock, Michigan in 1979 when an engineer was killed when he was hit in the back and crushed while retrieving parts at an automobile factory. It was due to a malfunctioning industrial robot he was fixing. The second was in Akashi, Hyōgo, Japan where a maintenance worker was fixing a broken-down robot when it came to life by mistake. Both locations happened in factories that are well-known for manufacturing vehicles.</p><p><a href="https://www.reddit.com/user/MissSara101/" target="_blank">MissSara101</a></p>So Can We Fix The Justice System Now
<p>One to five percent of the US prison population is estimated to be innocent.</p><p>Combine that with the fact that one percent of the US population is incarcerated and your chance of being wrongly imprisoned in the 21st century is around 1 in 1000 in America.</p><p><a href="https://www.reddit.com/user/Crocoshark/" target="_blank">Crocoshark</a></p>People Who Thoroughly Read The Terms And Conditions Share The Strangest Things They've Found
Let's be honest, most of us don't read the Terms and Conditions before we click that little "I Agree" button. Most of you probably aren't even going to read this intro.
A huge chunk of you are going to open this article and immediately scroll to "the meat" because we're all about getting to the good stuff. But that rush can sometimes mean missing out on some seriously important tidbits of info.
The Catch Was...
<img lazy-loadable="true" data-runner-src="https://assets.rebelmouse.io/eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbWFnZSI6Imh0dHBzOi8vYXNzZXRzLnJibC5tcy8yNTY4OTYxNy9vcmlnaW4uZ2lmIiwiZXhwaXJlc19hdCI6MTY0Mzg2NjM3N30.Zr6T7LGuuXaTr7NKBFfaCTwEc0Fvu3yJ-KdYO-Xk_No/img.gif?width=980" id="c41a3" class="rm-shortcode" data-rm-shortcode-id="f677f014d9104effd3b059212c9af24c" data-rm-shortcode-name="rebelmouse-image" data-width="480" data-height="270" />Giphy<p>I financed some furniture when I was young and getting established in my first professional job. It was interest-free financing for the first 12 months. </p><p>The catch was that if you paid late, they would charge you a fee, back-interest from the beginning of the loan period, and you would lose the interest free status for the rest of the loan. The APR was 29.9%, compounded monthly! </p><p>I couldn't imagine getting to the 11th payment and having something go wrong so a payment is late, then pay basically double what I had financed on the furniture.</p><p>I paid it off in 6 months, and I never did in-store financing again.</p><p>- <a href="https://www.reddit.com/r/AskReddit/comments/lmugas/users_who_read_the_terms_and_conditions_what_are/gnx5tr1?utm_source=share&utm_medium=web2x&context=3" target="_blank">EngineeringQueen</a></p><p>This is most interest free gimmicks. Educate your friends. Usually the young ones fall victim to this.</p><p>- <a href="https://www.reddit.com/r/AskReddit/comments/lmugas/users_who_read_the_terms_and_conditions_what_are/gny23jj?utm_source=share&utm_medium=web2x&context=3" target="_blank">Chimmiii</a></p><p>I sold furniture and we had financing like this and I made sure to always tells my customers this so they couldn't come at me later on down the road. Others didn't and it just seemed so shady and f*cked up to me.</p><p>- <a href="https://www.reddit.com/r/AskReddit/comments/lmugas/users_who_read_the_terms_and_conditions_what_are/gnxldnd?utm_source=share&utm_medium=web2x&context=3" target="_blank">Piccolo_known</a></p>Get It From The Next Owner
<p>I almost signed a contract that granted 50% of profits to the previous owner of the business for 3 years. It was a restaurant that used a conventional microwave instead of an actual oven.</p><p>This was back in the early 2000's and this place had a wonderful 50's vibe. From the bar, to the stools to booths - but it was empty because the food was SO bad and there was fast food up the road.</p><p>We were going to get a pizza oven in there and turn it into a Pizza/Shake place with soup in the winter. </p><p>When the law STUDENT we paid $500 to look over everything (DO THIS!) asked the seller about it for us, they said that they had sunk so much money into the business, the only way to make the money back was to get it from the next owner somehow.</p><p>Good luck with that.</p><p>We could not get them to remove that clause, the owner was hellbent on making the next person be the one to make the business successful and pay them.</p>18 Months
<p>A realtor once gave me a contract that said she would be the only person allowed to represent the property for 18 months.</p><p>That means that they were the only person that could try to sell the house. For <em>a year and a half</em>. We could not work with a different agent if we felt that this one wasn't doing enough, not responding, if we weren't happy, etc. </p><p>If we did, this agent would still get commission from the sale that that other agent actually made.</p><p>Nope. No way was I going to agree to being attached to someone for a year and a half like that. We found a different realtor with a 3 month term (which is much closer to standard), told the first one that her terms were ridiculous, and was under contract within 10 days.</p><p><span></span>- <a href="https://www.reddit.com/r/AskReddit/comments/lmugas/users_who_read_the_terms_and_conditions_what_are/gny1hbr?utm_source=share&utm_medium=web2x&context=3" target="_blank">Tricky-Garden</a></p>Idol Entitlement
<p>Canadian Idol auditions when the first show was announced. Read the contract to the very end after signing it.</p><p>"you agree to being filmed 24/7. We can enter your room at any time and record personal phone calls and interactions with anyone." </p><p>That received a hard no for me. Ripped up the contract and never looked back. Thank god I read that before submitting it.</p><p><span></span>- <a href="https://www.reddit.com/r/AskReddit/comments/lmugas/users_who_read_the_terms_and_conditions_what_are/gny2yf4?utm_source=share&utm_medium=web2x&context=3" target="_blank">jenskal</a></p><p><a href="https://www.reddit.com/r/AskReddit/comments/lmugas/users_who_read_the_terms_and_conditions_what_are/gny2yf4?utm_source=share&utm_medium=web2x&context=3" target="_blank"></a>Tell the camera crew to get out or get weird.</p><p>- <a href="https://www.reddit.com/r/AskReddit/comments/lmugas/users_who_read_the_terms_and_conditions_what_are/gnz2mr7?utm_source=share&utm_medium=web2x&context=3" target="_blank">WielderOfDaNWordPass</a></p><p>Fine want to record me 24/7? Congrats, I have IBS.</p><p>- <a href="https://www.reddit.com/r/AskReddit/comments/lmugas/users_who_read_the_terms_and_conditions_what_are/gnz0d4s?utm_source=share&utm_medium=web2x&context=3" target="_blank">wanderurlyy</a></p>Phone Privileges
<p>To be able to link my phone's outlook reader to my university account, I would had to give the IT-department permission to wipe my phone clean "if needed."</p><p>No thanks, I'll just use browser instead.</p><p>- <a href="https://www.reddit.com/r/AskReddit/comments/lmugas/users_who_read_the_terms_and_conditions_what_are/gnxdc3z?utm_source=share&utm_medium=web2x&context=3" target="_blank">craftaliis</a></p><p><a href="https://www.reddit.com/r/AskReddit/comments/lmugas/users_who_read_the_terms_and_conditions_what_are/gnxdc3z?utm_source=share&utm_medium=web2x&context=3" target="_blank"></a>I saw an employment contract where, if you did any company business on your cell phone, they could go through your phone and delete/restrict basically whatever they wanted. </p><p>I advised my friend to make a company-provided phone part of her contract.</p><p>- <a href="https://www.reddit.com/r/AskReddit/comments/lmugas/users_who_read_the_terms_and_conditions_what_are/gnxq6pc?utm_source=share&utm_medium=web2x&context=3" target="_blank">EngineeringQueen</a></p><p><a href="https://www.reddit.com/r/AskReddit/comments/lmugas/users_who_read_the_terms_and_conditions_what_are/gnxq6pc?utm_source=share&utm_medium=web2x&context=3" target="_blank"></a>Yeah. Someone at my old company had a commonish name, and someone lost their phone... and the company wiped the wrong phone.</p><p>- <a href="https://www.reddit.com/r/AskReddit/comments/lmugas/users_who_read_the_terms_and_conditions_what_are/gnye6z8?utm_source=share&utm_medium=web2x&context=3" target="_blank">blargh2947</a></p>The Good Ol' US of A
<img lazy-loadable="true" data-runner-src="https://assets.rebelmouse.io/eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbWFnZSI6Imh0dHBzOi8vYXNzZXRzLnJibC5tcy8yNTY4OTYxMi9vcmlnaW4uZ2lmIiwiZXhwaXJlc19hdCI6MTYyOTA1MDM5M30.A1BqwoI_FExTt3jqON2xJbJN1qt62txRrTsJ8V5Ybs8/img.gif?width=980" id="99844" class="rm-shortcode" data-rm-shortcode-id="9236d4a9b82c22589577961a2a710924" data-rm-shortcode-name="rebelmouse-image" data-width="480" data-height="270" />Season 3 America GIF by Broad CityGiphy<p>Any health and safety terms and conditions in USA. </p><p>I was working on adapting a US one for a charity event in the UK run by the same people and oh boy you cannot get away with that here. One line said if an employee harmed you in any way (even intentionally), you could not sue... </p><p>What!? </p><p><span></span>- <a href="https://www.reddit.com/r/AskReddit/comments/lmugas/users_who_read_the_terms_and_conditions_what_are/gnydf7s?utm_source=share&utm_medium=web2x&context=3" target="_blank">lt52-</a></p>Keep It
<p>Free ceiling insulation. </p><p>The catch? You allowed a company to install temperature sensors around the inside of your house, and they can do that at any time. And you have to allow access for them to check the sensors and get readings, adjust things, and remove the sensors. Everything belongs to the company. </p><p>This means letting randos into your house potentially over and over to get their readings from the electrical crap they put in your house. </p><p>Nah I'm good, keep your insulation.</p><p>- <a href="https://www.reddit.com/r/AskReddit/comments/lmugas/users_who_read_the_terms_and_conditions_what_are/gnyrbn7?utm_source=share&utm_medium=web2x&context=3" target="_blank">bumpequalsbump</a></p>Airlines
<p>Was going to post this as a response on another thread, but I want people to actually see it.</p><p>When you book a flight, in the terms and conditions (especially for basic and econo fares) you agree that in the event of your flight getting canceled due to an act outside of the airlines control they don't have to refund you unless they offer you a travel credit.</p><p>That includes a world spanning virus.</p><p>Don't be cheap, get travelers insurance or pay for the higher fare that has a refund clause.</p><p><span></span>- <a href="https://www.reddit.com/r/AskReddit/comments/lmugas/users_who_read_the_terms_and_conditions_what_are/gnxyb4e?utm_source=share&utm_medium=web2x&context=3" target="_blank">bpanio</a></p><p><a href="https://www.reddit.com/r/AskReddit/comments/lmugas/users_who_read_the_terms_and_conditions_what_are/gnxyb4e?utm_source=share&utm_medium=web2x&context=3" target="_blank"></a></p>Crepes
<p>I worked for a meat pie company that moved over from Australia that made me sign a contract that I would never work for another meat pie company or open an establishment that sells similar food. I didn't read the fine print. </p><p>They also sold a few other things ... like crepes. Sure enough, I wanted to open a food truck and my partner had her sights on crepes as she made them in her previous food truck and it just happened a truck we were buying was set up to make similar things. </p><p>I gave 1 month notice because they were busy and I didn't want to leave them stranded in high season. I told the owner we were working on a food truck we bought, it was a dream coming true, and that it happens we are doing crepes as my partner is French and had done them before.</p>This Sparks Joy
<img lazy-loadable="true" data-runner-src="https://assets.rebelmouse.io/eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbWFnZSI6Imh0dHBzOi8vYXNzZXRzLnJibC5tcy8yNTY4OTU2NS9vcmlnaW4uZ2lmIiwiZXhwaXJlc19hdCI6MTYxOTY0OTgxM30.takzFO7X_vx_UzNvPeNEvpcYSGho5_AZNX-itkNSdOE/img.gif?width=980" id="d78cf" class="rm-shortcode" data-rm-shortcode-id="09a8efb07fb739ec04f38de1406639f5" data-rm-shortcode-name="rebelmouse-image" data-width="480" data-height="276" />Giphy<p>I'm pretty sure I gave google the rights to all of my Spotify data when they gave me a free google home. </p><p>On one hand, RIP privacy. </p><p>On the other hand, knowing some poor algorithm has to figure out some possible way to advertise things to me based on listening to Knock On Wood 57 times in a row and the soundtrack to Starship Troopers on repeat gives me great joy.</p><p>- <a href="https://www.reddit.com/r/AskReddit/comments/lmugas/users_who_read_the_terms_and_conditions_what_are/gnywvs7?utm_source=share&utm_medium=web2x&context=3" target="_blank">OakNogg</a></p>Claim $100
<p>Back when the internet really started being a thing, some company/website put something in their terms and conditions about the first person who reads it, can contact them to claim a $100 prize. </p><p>Took five years for somebody to claim the prize.</p><p>- <a href="https://www.reddit.com/r/AskReddit/comments/lmugas/users_who_read_the_terms_and_conditions_what_are/gny3g6s?utm_source=share&utm_medium=web2x&context=3" target="_blank">RubyShooz </a></p><p><a href="https://www.reddit.com/r/AskReddit/comments/lmugas/users_who_read_the_terms_and_conditions_what_are/gny3g6s?utm_source=share&utm_medium=web2x&context=3" target="_blank"></a>I wonder how much of that is people not reading it and how much is people reading it and thinking "surely somebody's already claimed this by now, why bother?"</p><p>- <a href="https://www.reddit.com/r/AskReddit/comments/lmugas/users_who_read_the_terms_and_conditions_what_are/gnyj0gy?utm_source=share&utm_medium=web2x&context=3" target="_blank">Novaseerblyat</a></p>Amazon ... Should We Be Worried?
<p>Not really an example of the worst thing, but you're not allowed to use Amazon's game engine (Lumberyard) for military/nuclear applications normally, but that restriction is suspended specifically if there's a zombie apocalypse</p><p><a href="https://aws.amazon.com/service-terms/" rel="noopener noreferrer" target="_blank">https://aws.amazon.com/service-terms/</a> Clause 47.10: "<em>this restriction will not apply in the event of the occurrence (certified by the United States Centers for Disease Control or successor body) of a widespread viral infection transmitted via bites or contact with bodily fluids that causes human corpses to reanimate and seek to consume living human flesh, blood, brain or nerve tissue and is likely to result in the fall of organized civilization</em></p><p><em></em>- <a href="https://www.reddit.com/r/AskReddit/comments/lmugas/users_who_read_the_terms_and_conditions_what_are/gny3skb?utm_source=share&utm_medium=web2x&context=3" target="_blank">OldGodsAndNew</a></p>Most Ridiculous
<p>I recall a major airline in the pioneer days won an award for most ridiculous TOS to simply look up a flight arrival time on their web site.</p><p>If I recall, it was a 22,000 word document that an analysis said was written at a post graduate reading level. It states that you would, in perpetuity, never use that computer to connect to any other airline's website.</p><p>- <a href="https://www.reddit.com/r/AskReddit/comments/lmugas/users_who_read_the_terms_and_conditions_what_are/gnyb3lm?utm_source=share&utm_medium=web2x&context=3" target="_blank">NightMGR</a></p><p>What were they planning on doing about it if you broke the contract? Send a hitman after you or something?</p><p>- <a href="https://www.reddit.com/r/AskReddit/comments/lmugas/users_who_read_the_terms_and_conditions_what_are/go1hpi5?utm_source=share&utm_medium=web2x&context=3" target="_blank">ChungusFungus303</a></p>Citibank Is Serious Business
<p>When I started work for Citibank, they asked me to sign two documents;</p><ol><li>promising I would never use encryption for any purpose other than Citibank's for as long as I live.</li><li>promising to obey the laws of all 196 countries on earth that Citibank operates in.</li></ol><p>So obviously I looked at my cubicle mate and stoned her to death for exposing her wrists, and I can no longer use HTTPS.</p><p>- <a href="https://www.reddit.com/r/AskReddit/comments/lmugas/users_who_read_the_terms_and_conditions_what_are/gnyy0u3?utm_source=share&utm_medium=web2x&context=3" target="_blank">beachbbqlover</a></p>Funeral Home Employees Divulge The Weirdest Requests They've Ever Gotten
Death is scary. It brings the unknown of the great beyond, whether that's heaven, some other afterlife, or total nothingness, depending on what you believe.
But there is one perk that comes with death: total control of your funeral.
Let the Games Begin
<p>"I got a request for the deceased to be dressed up in a Where's Waldo costume and to have 12 other identical caskets in the room so the guests could try to guess where he was by opening coffins randomly."</p><p>"Each guest was to play this guessing game and then sit down before the next person could enter so everyone could play the game."</p><p>"Problem was not everyone wanted to play the game.....super odd but they paid a lot for it."</p><p>-- <a href="https://www.reddit.com/r/AskReddit/comments/lmtl11/funeral_home_workers_and_owners_whats_the/gnylmi3?utm_source=share&utm_medium=web2x&context=3" target="_blank">ramontgomery</a></p>Dead In a Faraway Galaxy
<p>"The deceased was a huge Star Wars fan and left explicit instructions for his funeral."</p><p>"As funeral organist, I was requested to play Star Wars principal themes on the grand pipe organ for prelude music, processional and recessional."</p><p>"As I once described, pall bearers were dressed in main characters costumes and "Obi-Wan Kenobi" gave an inspired eulogy, drawing upon memorable moments from the series."</p><p>"Using 'full organ' (all the stops out) for climatic moments, I played the <em>Imperial March</em> at the conclusion of the funeral before those in attendance departed for the cemetery for the committal."</p><p>-- <a href="https://www.reddit.com/r/AskReddit/comments/lmtl11/funeral_home_workers_and_owners_whats_the/gnxielt?utm_source=share&utm_medium=web2x&context=3" target="_blank">Back2Bach</a></p>A True Celebration of the Life He Lived
<p>"I'm a florist, and I've created some unique tributes out of fresh flowers, and more."</p><p>"I made a putting green two feet across, complete with ball, tee and a club for an avid golfer. I constructed a fish out of various blooms and leaves, placed by a lakeside foliage spray. I've made rainbows and black and white themed arrangements. I put a lot of heart into memorial pieces."</p><p>"A few years ago, I was helping a family decide on their tributes for a much-loved man. The wife stressed he was known for his big blue Giant Eagle truck, and most of their friends were from the driver's union."</p><p>"I volunteered myself for a watercolor picture of the truck around which I would design a floral spray. It took four attempts, but I was finally happy, and framed it."</p><p>"Two days later, I received the most wonderful letter from his wife, and said that everyone agreed it was the most appropriate and important statement about his life. It will sit on her mantle for the rest of her life."</p><p>-- <a href="https://www.reddit.com/r/AskReddit/comments/lmtl11/funeral_home_workers_and_owners_whats_the/gnyf7h2?utm_source=share&utm_medium=web2x&context=3" target="_blank">cavepainted</a></p>Friends Til the Very End
<p>"My family owns a grave digging business as well as lawn and garden statues, someone purchased an 8ft tall gorilla statue."</p><p>"My dad delivered it and asked what they were going to do with it and where they were putting it, the guys said their friends dying wish was to be stuffed up this concrete gorillas a**, and that's what they did."</p><p>"They drilled a whole in the a** and put their buddies ashes inside"</p><p>-- <a href="https://www.reddit.com/r/AskReddit/comments/lmtl11/funeral_home_workers_and_owners_whats_the/gnytm2i?utm_source=share&utm_medium=web2x&context=3" target="_blank">hayhay428</a></p>Always Watching
<p>"My husband found out they can make gems out of cremains, and now he wants to be reduced to 2 jewels seated in his own eye sockets."</p><p>"I don't want a skull! I don't want to own his skull! I don't want him to watch me with his evil gem eyes!"</p><p>-- <a href="https://www.reddit.com/r/AskReddit/comments/lmtl11/funeral_home_workers_and_owners_whats_the/gny5vcy?utm_source=share&utm_medium=web2x&context=3" target="_blank">ParadiseSold</a></p>For Science
<p>"My own will requests that my right eye be removed, preserved and delivered to my oncologist in Miami for him to do with whatever he sees fit."</p><p>"Hopefully as a teaching aid to new optometry students, but if he wants to use it for pranks I'm totally fine with that too."</p><p>"I survived a very unusual eye cancer and they had to do all kinds of experimental things to repair it when all was done. I jokingly suggested I donate it to science when I went and he said that was an amazing idea. So, here you go."</p><p>"I hope whoever deals with my corpse has fun with that request."</p><p>-- <a href="https://www.reddit.com/r/AskReddit/comments/lmtl11/funeral_home_workers_and_owners_whats_the/gnxp6ri?utm_source=share&utm_medium=web2x&context=3" target="_blank">zerbey</a> </p>One Last Look
<p>"My wife's uncle asked the funeral director when he dies he would like his eyes open in the casket during his viewing."</p><p>"His entire life everyone commented on his big baby blue eyes and he wanted them open for people to see one last time."</p><p>-- <a href="https://www.reddit.com/r/AskReddit/comments/lmtl11/funeral_home_workers_and_owners_whats_the/gnycdzg?utm_source=share&utm_medium=web2x&context=3" target="_blank">Agreeable-Scratch424</a></p>One Last F-You
<p>"One rich guy hated his kids and didn't want them to get a cent of his wealth. He therefore wanted all his money to spent on a mausoleum for his coffin with a rose garden around it and the eternal upkeep thereof."</p><p>"He had the city council-approved architectural plans for the mausoleum included in his will and testament."</p><p>"He demanded in his will that the remaining funds, after construction, must go to a gardening service to maintain the rose garden and clean off the bird poop from his mausoleum in perpetuity until the money runs out in a few centuries."</p><p>"The mausoleum is in Cemetery de Saint Rambert outside Lyon, France."</p><p>-- <a href="https://www.reddit.com/r/AskReddit/comments/lmtl11/funeral_home_workers_and_owners_whats_the/gnxnk4q?utm_source=share&utm_medium=web2x&context=3" target="_blank">JingoisticJeremiah</a></p>Utter Indifference
<p>"My coworker was meeting a client who was picking up his mother's cremains. My coworker has the client sign a release, then hands him the urn."</p><p>The man immediately turns around and drops the urn into the trash can."</p><p>"My coworker is a 40 year funeral director veteran, and without missing a beat, he says, 'Sir, I can understand your strong feelings about your mother, but I cannot allow you to leave that here. What you do once you get out the door is up to you and God.' " </p><p>"Dude picked up the urn and left without a word."</p><p>-- <a href="https://www.reddit.com/r/AskReddit/comments/lmtl11/funeral_home_workers_and_owners_whats_the/gnybff8?utm_source=share&utm_medium=web2x&context=3" target="_blank">keliez</a></p>To Reflect What She Was Like, Or Never Did?
<p>"My mom asked the embalmer to put a few stitches in my grandma's cheeks to give her a faint smile. </p><p>"At the time it seemed like an odd, even slightly morbid request, but 20+ years on, it's one of the only things I remember from her funeral. It was kind of lovely, actually."</p><p>-- <a href="https://www.reddit.com/r/AskReddit/comments/lmtl11/funeral_home_workers_and_owners_whats_the/gnx79mi?utm_source=share&utm_medium=web2x&context=3" target="_blank">Fearless_Lab</a></p>After we've watched a movie, it can be difficult to imagine the film as a project that took months or years to finally culminate into the product we see at the theater or on our television.
But it was built and hacked together, piece by piece.