Working retail is the secret to being angry literally all the time.
Customer service is already difficult, but retail, with its low pay, long hours, and difficult streams of humans you're dealing with on a daily basis is enough to drive even the kindest, most sane human up a wall.
And when you get those people who seem determined to make it harder.....it's anybody's guess what your next reaction will be, including yours.
Here were some of those answers.
This Or That
This wasn't an incident that made me angry, but rather I was going to lose my sh*t in the sense this interaction made me feel like I was losing my mind.
I worked at a weird Starbucks that was drive thru and walk up only, there was no indoor seating. There were signs on either side of the walk up window displaying a menu with a photo of each product that was listed. If I was working at the walk up window I couldn't see the menu, even if I leaned out the window as much as I could.
One day a woman came to the store, asked me a question about parking or something, and then ordered. She pointed at the menu and said "Could I have that one?"
"I'm sorry, which drink are you pointing at?"
She points again, "That one."
"I can't see the menu from here, could you tell me what drink it is?"
"I really can't see the menu, can you tell me what it says?"
What the heck? Maybe she doesn't speak English. No, she asked me something in perfect English earlier. Maybe she's embarrassed to pronounce the drink name wrong? Maybe she's illiterate?
"What color is it?"
"Do you want a hot or cold drink?"
"Do you want something with coffee, or maybe something sweet?"
"Did you want a frapuccino?"
It went on like this for a while until I gave up and just rang her up for a grande iced caramel machiatto. She seemed perfectly happy with it when I handed it to her.
She Hit The Floor, Next Thing You Know, She Got LOW
I worked at a department store. I was in charge of the truck and stocking. Usually this included making the department I worked look good, refolding clothes, straightening stacks, sizing the clothing racks, etc.
I'd just finished the juniors department when I turn around and see so many clothes on the floor. There was a teenager picking up folded shirts to look at them and then she was just throwing them on the ground.
It was a particularly bad day for me as all but two of our truck team had called in. I didn't have time for this at all.
I politely asked her to stop throwing the merchandise on the floor. Its fine if she wanted to just set the stuff back onto the tables, but seriously stop throwing it on the ground.
This turned into her proceeding to throw piles of folded clothes on the ground. Picking up hanging items and just tossing them.
So I asked where her parents were. She refused to answer. So I paged overhead asking for the parent of said teen (I described her clothing and hair) to come to the juniors department, as their daughter had something amazing surprise for them.
It wasn't long before a lady walked over with a smile on her face, and then it just fell into the most pissed off/disappointed/disgusted look. She looked at me, then her daughter. The girl tried to say I was the one that did this and was trying to blame her for being bad at my job. Her mom was having NONE of that.
Mom apologized profusely for her daughter's behavior and asked me to show her how we folded the clothes. I tried to tell her not to worry about it, I just wanted her kid to stop. She insisted, so I showed her the fold we used on shirts and the ones we used on pants.
I started picking things up, and noticed that the mom had gone to work telling her daughter how to fold everything. Eventually she told me I could go do something else, they weren't leaving until her daughter fixed everything.
I had other things to do, but I came back later and they were finishing up. Daughter was in tears, saying she was humiliated and that this wasn't her job. Mom just kind of stood there chuckling and said, "it's your job right now, you make a mess you pick it up. Rules don't stop at our front door, they apply to anywhere you go."
Started off as one of the worst experiences but ended on a high note, for me at least.
I worked at Target in the clothing department for about 3 years. One night I was on the closing shift (6pm-11pm). If you work the closing shift, you spend pretty much the entire shift zoning your assigned area. For me, that meant folding clothes for 5 hours. This particular night I was assigned the women's area, which is the largest. Around 8pm a woman, probably in her late 40s, approached me.
She asked if I could help her find maxi skirts. I happily walked her to where they were. She then asks my opinion on which skirts I liked the best. Again, I happily told her. She grabs every single print we offer in the skirt. Then she asks me to come back to the fitting room with her. I obliged.
When we get back to the fitting room she wants me to stand outside the dressing room as she tries the skirts on. She comes out after each one and spends about 5 minutes going back and forth on "does this look good?" "Is it the right size?" "I don't like it." "Actually I do like it."
She asked me to fetch different sizes for different prints. She also has an attitude while she's doing all of this. Telling me that it's my job to help her. This went on until about 9:30. Finally, I think she's done. She now has about 20-25 skirts in her dressing room. She leaves them all sprawled out in the room and proceeds to tell me that she doesn't want any of them. Then she tells me to have a good night and leaves, leaving her mess behind. It took everything in me to smile back and to say have a good night as well.
Also, about 2 years later, my cousin was working at an office and some lady came in there. When my cousin was telling me about the lady and how she was a pain who kept going back and forth on things and was being so rude... We discovered it was the same lady I had helped before. So apparently this is the norm for her.
The End Of My Career
This crazy woman was already a known problem customer in our store. Being one of the managers and a longtime retail veteran, I usually helped her when she came in.
One particular day, she came in wanting to return a clearance item she'd bought 3 MONTHS AGO. I knew she knew our return policy and pointed out the "Final Sale" note on her crumpled receipt. (The day she'd bought the item in question had not been a fun encounter to begin with).
She started screaming that she should be allowed to return it because she has cancer and I have no idea how hard that was. I nursed my grandfather through Stage 4 lung cancer so had some idea but simply gave her calm reassurances. I did stick to the policy though. Side note: she'd been a nightmare long before she became ill and probably should have been banned already for some of her antics.
After more back and forth, she asks that I let her just exchange it. As she's giving me a headache, I agree, inform her that the exchanged item WOULD NOT be able to be returned or exchanged and reminded her of how much credit she had.
She comes back with another item and slams it onto my counter. Lo and behold, there's a dollar and change difference between her original item and the new one. She's furious, shouting that she shouldn't have to pay it and don't I know she's suffering! I firmly insist she coughs up the difference as THAT'S HOW EXCHANGES WORK.
She responded by pulling a fistful of change out of her purse and throwing it at my face. A nickel bounced off of my glasses. I saw red but calmly counted up the change, slid the excess across the counter (which she threw onto the floor) and she stormed out.
There had been a young couple in line behind her who promptly approached the counter and asked if I was okay. The head manager took over the register and sent me to the back to calm down. When I came out, she told me that the crazy woman had caused a ruckus at our sister store a few doors down and was now, finally, banned from both stores.
I quit the store and took a job in an office a few weeks later.
Physics Be Damned
Guy slammed a hot water bottle down on the counter and loudly exclaimed, with wife nodding in agreement behind him, that he'd put cold water in it 3 hours ago and it still wasn't hot.
That's Probably Worse
Idk if this counts as retail, but I was an intern at an aquarium, and while working at the touch-tank, a kid swallowed a handful of sand, I told his mother, and she told me that he was only four. He proceeded to swallow another handful of sand.
When Stubbornness Defies Science
Had a woman come in and request a large drink in a small cup. I asked her to repeat that. She reiterated she wanted a large drink, but in a small cup. I told her that wasn't possible. This went on and on, her yelling that it wasn't that difficult to understand, I'm trying to tell her that they're different volumes. Eventually I filled up a large, got a small cup and dead-eyed her while pouring the large in until it overflowed and went all over the counter.
How Does Capitalism Do This To People?
Former Blockbuster employee here.
There was a woman who not only absolutely refused to pay her late fees (which were legitimate), she became so enraged that she threw her stack of tapes at me, hitting me in the face. She then marched around the store and knocked every cassette, DVD, and coverbox that she could reach off of the shelves (some with her hands, some by swinging her purse), while shouting obscenities.
My manager got on the phone and called the police. When Angry Lady finished trashing the store, she demanded to know which cars out on the parking lot my coworker and I drove. When we refused to say, she spit at us and knocked all of the candy/shelf talkers/etc. off of the counters, and began stomping on them.
I don't know if it was divine intervention, or luck, or what, but as Angry Lady was spitting and stomping on the candy, another woman walked into the store. This woman just happened to be my next-door neighbor...and a police officer.
Officer Neighbor Lady approached Angry Lady and identified herself as a police officer. As she attempted to ask what the problem was, Angry Lady shouted, "WHERE'S YOUR F*****N' BADGE, B***?!", spit at Officer Neighbor Lady, and attempted to flee.
Officer Neighbor Lady grabbed Angry Lady before she could reach the door and a scuffle ensued. In a blink, Officer Neighbor Lady kicked Angry Lady's legs out from under her and she went down like a sack of bricks. I'll never forget the SMACK sound her face made when it hit the concrete floor (satisfying!).
While she held Angry Lady down, Officer Neighbor Lady asked me to go get her purse, out of which she pulled a pair of handcuffs. As the cuffs locked around her wrists, it was then that Angry Lady finally realized what trouble she was in. She began to sob and wail loudly. She promised to make nice, pay her fee, and begged to be let go. Two uniformed officers arrived and hauled Angry Lady away, screaming and crying like a lunatic.
Turned out Angry Lady was actually the mother of a student at my school (I was in high school at the time). He avoided me for the rest of the year (felt terrible for the guy). We found out later that Angry Lady was not under the influence of any alcohol or drugs - she was just a volatile, childish jerk. She was banned from every corporate Blockbuster store.
Oh, and the late fee she owed? $12.
Hot Coffee Drama
When I was a kid, I worked at a fast food restaurant and opened on the weekends. Toward the end of the breakfast rush, some guy comes through with a huge order. We were getting ready for lunch, and didn't have anything he wanted already made, so it took us a few minutes to get it together.
He starts cussing at me that he is late for church, and I need to hurry the hell up. I explain that I will get his food out as soon as the cooks are done, but that's not good enough for him. I finally reached my limit, and told him he should probably leave the house earlier next Sunday.
Dude throws hot coffee on me through the drive-thru window. My manager sees this, and asks me how much their food is. He then pulls that amount out of the register, throws it at the man, and tells him to get the heck out of his drive-thru. The guy threatens to call the cops, and my boss told him they were already on the way and he needed to leave if he didn't want to get arrested for assault.
"Uhh, why this model of shoes has seams on the right, and that one has on the left?" Dude, are you serious? I sell, not design this stuff!
"The mother bought..."
I've had this one mother of a few teenagers tell me verbatim,
"You know if you slowed down, we wouldn't run into this situation."
Story behind it: The mother bought a whole lot of stuff, including some taquitos and a slushie. One of her kids come in and drop their stuff on the counter so I added them and the mom asks "Did you include this?" in a mean manner. While the kid says I'm paying for myself so I void the things the kid put down with the mom still asking and I go "No" and she tells me that quote.
"On one particular Thursday..."
I work at a Starbucks, and you can imagine all of the customers we get. Especially being the only location in my city with a drive thru. But there was one lady who stood out among everyone.
Every Thursday is happy hour, which is a buy one get one for hand crafted espresso beverages, so lattes, Frappuccinos, anything we have to pour out blood, sweat, and annoyance into.
On one particular Thursday we were extremely busy, and one lady came in and decided to order 8 different frappuccinos. All fairly complex; 4 different types of milk, all with more than one syrup and some unusual "secret menu" item that made the print out sticker about half a foot long.
Anyway, there were only two of us making beverages, I was doing cafe orders and my coworker was making drive thru orders, so I got flooded with frappes.
I had already heard this lady chew out my coworker on the POS for not making half of her order free, so I could tell she was a total Karen. But about 2 drinks in she yells at me asking what's taking so long, why I'm purposely working so slow to ruin her day, etc.
I politely explained to her that we only have one blender at the moment so it takes some time to make the drinks, (our other one had been broken because the motor wasn't working properly). She accused me of being extremely rude to her and asked to speak to my manager, and considering they weren't in at the time I asked one of my supervisors to come out.
This lady exclaimed that I had called her a btch, told her to sit the fck down and wait for her damn drinks, and some other bullshit she made up on the spot.
Right then, I used my right to refuse service to anyone, and dumped her three finished frappuccinos down the sink while looking her dead in the eyes. My supervisor backed me up, saying that if she was going to act this way, she would have to leave.
She walked out so fast, without even getting a refund, and I haven't seen her since.
The highlight of that day was getting a 20 dollar tip from an older gentleman which he had given to me as somewhat of a pat on the back for having to deal with that lady, and everyone in the store politely waited for their drinks and thanked everyone in the store.
"I told him what he needed..."
A customer asked me about our coupon. I told him what he needed to know. He asked again and I told him. This went on for a couple minutes before I called up the assistant manager, knowing if my patience was tried any longer I was gonna go off.
"I was a salesman..."
I was a salesman at cell phone store until two years ago, had a guy come in one night about 30 minutes before the store closed. I was the only one working at the time. He wanted to return a phone he had bought because he couldn't get used to the operating system, it was an iPhone and before that he had only used android. Nothing wrong with that, people have their preferences, I myself prefer android, to each his/her/their own. I check the gentleman's receipt and he is within the return period.
I look through the bag and see that the box the phone came in is still neat and tidy and has the charger, headphones, and warranty papers all where they should be. All seems to he om order. Finally I inspected the phone itself. The front looks okay, just heavily fingerprinted. I take the case off and I turn the phone over to look at the back and this thing is massacred. The back is scratched to hell and back. It looked like someone took a weed whacker to it. The glass lens on the camera was smashed. As I'm staring it open mouthed and wide eyed I glance up at the guy and he is just staring me down and then says, "the refund will go back to my card correct?" I took a second to answer because I couldn't understand the stupidity.
I finally said, "Sir, I can't take this back. Not at all. Our policy states that any return or exchange must be in 'like new' condition in order to be resold, albeit in 'open box' condition and with the extensive damage on the back, I cannot return it."
What ensued next was the most idiotic I ever seen a person act.
He said, "There's nothing wrong it. I don't see anything."
HOW DO YOU NOT SEE ANYTHING WRONG?
I looked at him dumbfounded and said, "The phone is right here between us, we are both looking at the same phone, look at the back plate and the camera."
He said, "It looks fine to me. Please refund my money, I don't want it."
"Well, as I said, I cannot take it back. I will not take it back."
"You have to, your policy says I can return or exchange purchases within 30 days and I'm within the 30 days."
"Yes you are, but the phone us damaged."
"No it isn't, where do you get that from?"
"From the fact that it's scratched and the camera lens is destroyed."
"I want to take to corporate."
" Alright, here is their number," I say as I had him a card with the number for customer service.
As he talked to them I went about the store finishing up my closing duties. He put the phone on speaker so I could hear the entire conversation. They told him the same things I told him and also told him that regardless they had no power to compel me to take a phone back. After a while he hing up on then and then sat at my desk staring me down until I can back over to finish the cash reporting at my register.
He looked at me and then said, "So when will I have my money back?"
"I am not returning that phone. Not a chance. You have been arguing with me for 30 minutes now, it is past 9:00pm, my store is now closed. The manager will be here tomorrow if you'd like to talk with him, but as of tonight I cannot and will not return that phone."
At this point his entire demeanor changed. Before he had just been a moron but had been calm. Now he lowered his head slightly and creased his brown and yelled, you f------ piece of scum. That's what you are. You are scum. Absolute filth. Worthless."
I'm not having this so I simply told him, "Gather your things and get out of my store. I will not be spoken to like that."
"No, I'm not leaving until you take this phone back, refund me, and reactivate my old phone."
"You need to leave. This is not public property. If you don't I am calling the police."
"You won't do it because you are spineless, scum."
So I called the police while staring him in the eye. He because even more furious and pushed my desk, not enough to damage it, just enough to nudge it slightly. At this point I realized that he may have weapon of some kind and me trying to stand my ground and be formidable with him may not be the smartest move, I went to the back of the store which is through a locked door and watched him through the security cameras to make sure he didn't trash the place or steal anything. When the police finally arrived I came out and told them the whole story to one officer while the angry man spoke to a separate officer.
The police finally told him that I was right, he needed to leave. The next day the manager called the guy and told him not to come in because he would not return the phone. I had taken pictures of it to show the manager. The man called relentlessly and tried to enter the store but we barred him from it. We eventually told him that if he kept it up that we would involve the police again and press charges this time. He eventually quit harassing us. The best part is the time in between his purchase and attempted return, remember I mentioned he was within his 3p day return period, he bought it two days before trying to return it.
Two days and he trashed the back. My theory is that he was fully aware of the damage and deliberately came so close to closing time thinking I wouldn't be as diligent because I wanted to leave for the night. As for why he wasn't seeking an exchange I am unsure, maybe he just came to conclusion that he didn't want a high phone bill, I have no idea. But those are my theories at least.
"So I ring her up..."
This happened today, a few hours ago.Not as crazy as the others, but I'm still pissed off.
This lady comes in with a return without a receipt. I ask to see her driver's license so I can scan it. So she opens her wallet and lays it on the counter in front of me and gives me an expectant look. I reach to pull her license out of the pocket (to scan it, like I told her, I thought it was pretty fucking obvious I couldn't do that when it's all covered up and I can't see the barcode on the back) and she pries my fingers off of her wallet and angrily says "Don't touch my wallet!" So I ask her to pull it out so I can scan it.
So I ring her up and give her a gift card with store credit. She gives me an angry look and leaves. Then, not a minute later, comes back to my register and demands to speak to a manager. All I can hear while I'm ringing up the next customer is this evil soccer mom loudly talking sh~t about me and everything I did wrong, then my manager has to break the rules and trade her gift card for cash just to get rid of her. I was trying to start up a conversation with the next customer so I didn't have to hear her being so horrible, but it didn't really work out.
"It's not that extreme..."
It's not that extreme, but I work at a Domino's and I have to listen to people asking me how many slices are in X size pizza. They're all cut the same. They all have 8 slices. Of course they aren't happy with that answer.
"She tried to start in on me..."
I managed a coffee shop in college that also had ice cream on one side. Shakes, sundaes, cones, etc...
Had a new girl working her first shift and this rude chick paused her annoyingly loud cell phone convo to berate this girl because she accidentally started to scoop the wrong ice cream. Honest mistake but this chick starts screaming at this poor girl and calling her all kinds of "idiot, dumb b!tch, etc...". The new girl was shaking and trying to apologize while fighting back tears. I walked over and whispered to her to go hang out in the office and that I'd take over. Then I slammed the door to the ice cream case closed and looked at the chick and told her "Get. The F*CK. Out" as calmly as I could.
She tried to start in on me but I just turned to the rest of the line and said "no one is getting ice cream until she's gone. So figure it out."
The rude chick bounced pretty quickly after that.
"I told the lady..."
Was a dog trainer at a pet store talking to a customer about training for their dog. She had her father with her and says something like 'don't worry I'll take care of it' and proceeded to hit the dog. I about lost my sh!t. I told the lady to never let her dad do that again. She was sad but I don't think it changed anything.
Also had someone bring in a litter of puppies that they were feeding fried chicken to. That was very very sad.
"I answered the customer service phone..."
I answered the customer service phone at a supermarket. A customer told me that our produce scales were wrong, because when he got home he checked the weights of all his fruits and vegetables on his kitchen scales and they were different from how the store weighed them. This was a HUGE and unacceptable act of fraud on the store's part, obviously. He had calculated the weight differences and demanded that I refund the amount he'd been "overcharged". The sum? $0.17c.
"I think I actually..."
I think I actually have one for this.
For some backstory, I work at a small store that has 3 locations, two in the city I live in and one an hour away. At the time this happened, I worked in all three locations throughout the week. This story takes place in the location an hour away, where I only worked on Mondays and Thursdays. The other employee worked the other days at this location, we will call her S. S often brought in her girlfriend to hang out, which was fine and our boss didn't care as long as work got done and customers were helped.
Supposedly S's girlfriend looked like me (I have seen her, the only similarity is that we are both blonde, and not even the same shade of blonde). We also have a no refund or exchange policy, as people are a--holes and have abused it in the past, so before I even started working there my boss decided to do no refunds and no exchanges for any reason. This policy is posted at the cash register, on the wall, on the window next to the door, and on one of the counters (this is a very small store, so frankly the amount of places is excessive). It is also posted at the bottom of all receipts.
Okay, so the story. I'm working one Monday and this old couple come in with one of our store bags, so I already know it's going to be a rough visit. They ask for a refund for an OPEN product. That they ADMIT to using. The product helps with pain relief, but there isn't a set amount for everyone. So some people may need one teaspoon, some people may need a tablespoon, some may need multiple tablespoons. Anyways, of course, I tell them no, because of store policy. At this point, they have already mentioned 3 times that I was "here yesterday when it was sold", to which I repeatedly pointed out that, no, I was in another shop an hour away. After I tell them no, the conversation goes something like this:
Old lady: Well yesterday you said it was guaranteed to work, and it didn't work.
Me: Well, yesterday I was in other city at another shop, but we cannot guarantee results for anyone, we can just tell you what works best for most of our customers.
OL: Well he tried it and it didn't work. So you owe us our money back. That's what guarantee means.
M: As I previously said, due to store policy we cannot do refunds or exchanges. How much did he take of it?
OL: Two teaspoons.
M: Well, some people need more than others. We have some customers that take one teaspoon and it works fine, and others who take a couple tablespoons before it works. Everyone is dif-
OL: He tried multiple times. He took one teaspoon and waited 10 minutes and then took another and STILL NOTHING. I told you yesterday that if it didn't work I would be back in here today returning it and you said it was guaranteed to work. You knew I would be back if it didn't work.
M: Once again, I was nowhere near this shop yesterday. The only people who would have been here is S and her girlfriend, and I've heard several times that I look similar to her girlfriend. I don't see it, but since quite a few people do, I'll assume she was here yesterday. I was at our other location in other city, which is over an hour away. That's where I work every Sunday, like every Monday I work here. I do apologize if S told you you could have a refund, as she should never have said that and should not have guaranteed it's success, that isn't what we are supposed to say or do and I apologize on behalf of her. I'll be letting my boss know so he can speak to her about it. However, we do not issue refunds, and I cannot budge on that. (At this point she had tried to cut me off several times but I would slightly raise my voice and then go back to talking at a normal level.)
OL: Well you should really tell people there are no refunds.
(I pulled her receipt off the counter from where she put it and showed her the bottom, where it says no refunds)
M: It says it here at the bottom of the receipt, and there is a sign on the door, on the register, and on the wall. I do apologize if S did not verbally tell you there were no refunds, but that is policy.
OL: Well can't you call your boss?
M: I can, and I will if you would like, however he is going to say the same thing I did.
(I proceed to call my boss, who did indeed say the same thing I did. Only he basically told me I should know better than to call him about it, because I know the policy. The only reason he does this is that USUALLY it calms the customers down when they realize I'm getting in "trouble" for having him explain what I already did. I never actually get in trouble for it. The old lady also mentioned how I was the one who said it was guaranteed the day before, to which my boss responded "She was at other location in other city so there is no way that's true".)
They ended up spending another $100 on something else that they normally buy, vowing to never return again, to which I literally said "Okay." About a month after that S got fired for doing things like that, buying things from the store then selling them to people (we got a damn good discount, so she would buy something for like $8, then sell it to a customer in store for the store price of $22, getting cash for it. Which is basically stealing that money from the store.), constantly lying about me and saying I didn't do things I should have, or that I did do something I shouldn't (the bosses knew me well at that point, so they shut her down), and my personal favorite: harassing a regular customer, who then spotted my car one day and realized it was me working, and proceeded to tell me what had been going on. Safe to say, I was not sad to see S go, or the customer.
"I'm late to this..."
I'm late to this, but I used to manage a pop-up Halloween store in the city. For reasons far out of my control, and because of the nature of the temporary pop-up store, we had a step to come up into our store, so we were not ADA/wheelchair accessible.
One evening, a lady comes on a motorized wheelchair, and then gets upset that she can't come in. She wants to speak to me, the manager, to air her complaints. She was 100% in the right, and very reasonable.
All of a sudden this other able-bodied guy comes walking by and sees the problem. He starts yelling at me that I am treating this lady with a disability very wrong. He is just yelling and complaining and acting as this able-bodied hero for this woman.
There was nothing I could do at the moment, it was 9 PM, and I couldn't just start pouring concrete down to make a ramp into the store. This guy was having none of it. I was mostly upset that he was being belligerent for no reason, when I was having a perfectly fine discussion with the person who was in the wheelchair. I feel like sometimes people just want to start making a scene so they can be the hero.
Eventually, the guy walks away, and I continue on with the customer in a wheelchair who was very, very sweet. I saw her on a bus a few weeks later and we had a discussion like we were old friends.
Don't be the bigger guy in unneeded situations.
"They of course come back..."
Worked at a stand alone computer store in Baton Rouge about 20 years ago. I built custom computers. A man and his two young sons come in. None of them have sleeves on. And they all smell as though they have never even heard of deodorant or showers. Nice people, but you don't want to stand too close, because the smell is overwhelming. Literally. People are coming from the backrooms to see what in the world is going on. Owner is worried about a gas leak.
Anyway, they buy a desktop computer, and they ask how to set it up. I walk them through the whole process, and they're nodding all along. In the back of my mind I strongly suspect that they're not getting it, and that they'll only return later on, but in the moment I don't care. I just want to get through the pain as fast as possible to get some fresh air, and maybe someone else will help them when they come back...
Of course they return. And I could smell them before I saw them. Said the computer didn't work. I asked them to walk through the process that they went through setting it up. Blank look on their faces. So I ask what happens when they push the power button. Blank stares. Ah... So I show them the power button, and say that you need to push that to turn it on. (I AM NOT MAKING ANY OF THIS UP). Thankfully they leave after that, thinking that is that and I won't have to see them again. HA!
They of course come back a third time. Smell and all. This time they say that they did push the button, but nothing happened. I was surprised, because everything worked fine at the store. So I troubleshooting the problem, I asked if the green led on the power supply in the back of the case came on when they plugged the unit into the outlet at home. There was a pause for about 10 seconds before the man said "I didn't know we needed to plug it in. You never told us that!" He was mad, and I was glad that he was, because I got to turn it over to the owner (who ultimately accepted the return, which is probably the only time he did that, as these are custom computers). I suspect that this family didn't even have electricity...
"I was completely disgusted..."
I have sooo many stories but this one stands out cause it still pisses me off. A few years ago I worked for a cell phone store and one day this old guy comes in with his very nearly toothless friend. They needs a new phone but he doesn't pass the credit check, so he calls his wife to ask if she'll add him to her plan, to which she says yes.
I grab the phone he wants and begin the process of adding it to the plan and setting everything up. The WHOLE time, He is making googly eyes at me and flirting heavily while a friend is just sitting there giggling like Beavis. I'm remaining professional and ignoring the flirting, which consisted of compliments to my appearance, calling his wife an old ball & chain, asking me out to dinner, and telling me to make sure I put MY number in his new phone. Bear in mind this guy was at least twice my age and I was in my mid-30s at the time. To top it all off, he didn't even have enough money to pay so he calls his wife again and has her pay over the phone with her credit card.
I was completely disgusted, especially since I had just spoken to his very sweet wife and she clearly loved this creep and took care of him. I desperately wanted to kick him in his old balls but I just gave him b!tchface and clipped answers to everything he said and finished up as fast as I could. Thankfully we had people waiting to be helped, so I was able to shoo them out and move on but man, I was SO tempted to call his wife back and tell her exactly what kind of piece of shit she was married to. I wish I had.
We often find ourselves having to guess how to make things work and make things fit--in our lives, but also just in our possessions. Will these pants fit me? These shoes?
Will this screw fit my table? Will this charger fit my phone?
If everything was somehow standard, wouldn't it all be so much easier?
Here were some of those answers.
No More Vanity Sizes
Sizes for clothing.
Especially for shoes. How hard would it be to just list the sizes in centimeters (or inches if you're American)?
WHY DO WE USE STANDARD MEASUREMENTS FOR OUR CLOTHES, BUT THEY ARE DIFFERENT SIZES IN DIFFERENT BRANDS???
Calvin Klein's men's slacks: 32'' waist
Bar III men's slacks: 32'' waist
Perry Ellis slacks: 32'' waist
THEY ARE ALL DIFFERENT WAIST SIZES. WHYY?!?!?!?!
Ah Yes, Three Chilis
There's a standard for chili heat levels (the Scoville scale), but food manufacturers never use it. Instead, they use a varying number of chili icons which mean nothing at all.
It's always fun going to like a Thai restaurant in Canada and trying to figure out whether the chili icon means Thai spicy or Canadian spicy.
Ah Yes, This Could Kill Me
Household electrical voltages and sockets.
Interestingly enough, there was an attempt: since 1986, there is an international standard socket, IEC 60906-1. However, only South Africa has implemented it so far.
And it is unlikely it will ever be implemented in other countries, as the EU is even advising against it since 2017:
REFIT found that "the harmonisation of plug and socket outlet systems in Europe, by introducing changes in national wiring legislations (would have) important transitional periods (above 75 years)", and that the cost to "replace the old socket-outlets (and the corresponding plugs of the appliances being used)" was estimated at 100 billion Euro, "generating a huge environmental impact, producing some 700 000 tons of electrical waste". REFIT does not recommend harmonising the plugs and socket-outlet systems in Europe.
Can we just get a little consistency here? Please?!
After working in a grocery store, can diameters should only come in a maybe 4 sizes. And they should all stack.
But they don't. They never do.
I feel your pain. I hate those narrow jars and cans that are slightly narrower than 3 wires of the shelf so they tip over if you don't place them perfectly.
A Computer Mouse, Not A Little Baby Mouse
Modern rechargable batteries.
We spent years with standard size batteries. We are now stuck with proprietary batteries which aren't designed to be user replaceable and often dictate the life of the device.
Yes absolutely. I found this fact especially annoying when looking for a mouse. Most of the more expensive mice come with rechargeable batteries, and it seems that modern tech reviewers are claiming this is better than some standard double A.
All Standard, Yet None Standard
I worked in a hardware store long enough to learn that apparently everything is standardized.
"I need window screens."
Okay, what are your dimensions?
"It's a standard size window."
"I'm looking for a replacement ceiling fan."
Okay, do you want small blades, large blades? A modest 30" span or a robust 56"?
"Just standard size."
"Do you think this large, bulky, cumbersome commodity will fit in my vehicle?"
I don't know. How big your truck?
"It's a standard one."
protip: it's a sedan. it's always a sedan.
Welp, Here's Your Problem
Based on years of helping my Dad in his shop, doing bodywork on vehicles - fastenings. Bolts, screws. rivets, clips... the sheer amount of specialized fastenings and required tools is insane. Even the variety of types in single vehicles is excessive.
Not to mention many of them are so cheaply made that there is no reusing them.
So Many Sign Languages
Not necessarily something that should be standardised because it would affect many cultures negatively, but I've always wondered what it would be like if every country just spoke one language. Sign language should probably be standardised, but re-learning sign language for people who use it may be difficult and time-consuming
Perhaps We Need To Rethink Policing
Police responses to missing persons across the nation, and the information requirements for police reports to be filled out with specific and complete information at the first point of contact by the person reporting the missing person, regardless of the age, status, or suspected reason for disappearing.
Police should NEVER be allowed to decide a case isn't valid at the first point of contact.
A Recipe For A Lint Fire
The laundry exhaust receptacle in homes should be centered exactly eighteen inches (45.7cm) from the floor with eighteen inches (or 45.7 cm) of clearance on both sides.
The exhaust duct of a clothes dryer should be in the middle of the back of the machine, and centered eighteen inches/45.7 cm from the floor. The dryer should have adjustable feet to allow for slight errors in measurement.
Once this is done, a laundry dryer can be pushed into the wall and we won't need to craft a length of ducting to connect the two.
Just a little bit of sameness and consistency could really go a long way here.
Some things ought not be tried again.
Sure, they made sense the first time. It may have held charm, at least some sense of purpose on the second go around. But eventually, surely, an essential truth became clear: never again.
Reddit is apparently crawling with people carrying around that permanent grudge towards some thing they've done in the past.
Lucky for us, we can learn from their mistakes.
senorllama57 asked, "What is something you will never do again?"
There were, of course, plenty of people who discussed horrible jobs they've held in the past. They may have had little choice at the time, but now that it's all in the past they feel free to share how they really felt.
The Customer Always Seems To Be Wrong
"Work retail. I think every kid fresh out of high school should work a retail job for a year. It builds character." -- ProfessionalTheme415
"How did you get out!?! Lol. It's like a black hole where I work. Everyone that tries to leave comes back." -- threebillion6
A Lot Going On
"Work in a nursing home. The sights, screams and pleas Will haunt me forever." -- M_Lamora
"Honestly working in a nursing home was one of the most weird jobs I ever had. I've never been threatened so many times in my life. I once had a memory care resident ask me if I would help her jump a caregiver."
One After Another
"Work in a call center." -- Evilsmurfkiller
"Sucked the soul right out of me within a year." -- Bandana-mal
"I was at one for 2 and half years and it was not until I left I realized I had work-related depression. I was overeating, not eating, sleep deprived, slept all the time, I had such rage that would come out at times...
"I did not care what happened to me, I left because they were gonna fire me over something dumb because they just fire people for being there long. I left over a year ago, and I have not been this happy to wake up every day in years, my life is so much better now." -- UnusualLight0
Others discussed past struggles they've encountered within the romantic realm. Unfortunately, these lessons came with plenty of emotional struggle.
"Get married. It'll be 19 years this August and my marriage is my marriage. I reserve the right to have a girlfriend at some point if she passes away before I do, but she's the one and only wife, end of story."
"Ignore red flags when talking to someone I want to date. I've done it twice now, and both times sucked" -- YareYareYandere
"Listen to your gut. If something feels off, you're probably not imagining it." -- SurealGod
Don't Forget About You
"Okay first off I'm sorry if this might sound cringe :D . . . That would be hmm become too attached/codependent on a person. Whether it may be of a lover, friend, or just acquaintance."
"Idk if it's coincidence but they either end up gone one day or become total di**s when you least expect it and I'm forced to cut ties."
And some people chose to recall the things they were so certain would be fun and enjoyable, but turned out to be so not.
A Bad Ratio
"I made a super elaborate meal once. It was ... okay. Certainly not worth the effort involved." -- Astramancer_
"Take an hour to make something, only takes 15 minutes to eat. It's bullsh**." -- SurealGod
Hours and Hours
"Times Square on New Years' Eve. It was fun once, never need to do it again." -- AnswerGuy301
"I was going to answer the same thing. It seemed like it would be so much fun but now that I know what it entails — never again" -- hi_its_me
"I have never been and never understood the attraction of waiting for hours and hours in the shivering weather." -- amrodd
Think of Grease Splatters
"Prepare steaks when drunk" -- Kiaulunne
"Not for your reason, but same here. Cooked one at 2am after half a bottle of rum. Quickly ate and passed out after. Woke up around 8am dying for water and realised I left the gas stove on... So glad nothing burned down..." -- schofield101
"I will never get drunk again. Tipsy, buzzed, sure. Thats fine."
"But when I was in front of that toilet for an hour, being so weak I couldn't even sit up, having people constantly come in to check on me, worrying that I might have alcohol poisoning, that is exactly not a fun time"
So take some notes! Or maybe there were some true horrors you went through that this list seems to be lacking.
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You know what they say, “the road to hell is paved with good intentions". Because the people who have our best interests in mind typically have good intentions when they give us advice, but there's a chance that that advice can go horribly wrong.
Try not to follow the bad advice given here, because you don't want to get the results that these guys did.
The workplace can bring a cornucopia of terrible advice. Don’t follow these unless you want to get fired.
Bad jobs are usually not worth it.
Stick with a job no matter how bad it is. I stayed with a terrible job working retail, dealing with horrible customers and sexual harassment. I was told I wouldn't find anything better.
"No, no, you misunderstand. I said you wouldn't find anything better at making you feel like complete garbage."
This gets really creepy really fast.frustrated workplace GIFGiphy
"After you put in a job application, you need to call them at least once a day every day until they hire you."
Note: this did not get me hired. It got me called out by the HR person I was calling and forbidden to ever contact their facility again.
I work for a law firm that employees over 1500 people in the home office alone. Once I received a call from the building security saying, "Insert Name is here to speak with the owner." Well we are run by a committee so that's odd. Found out they just applied for a job and wanted to talk directly to the person that would potentially hire them. Told him the firm will contact them to schedule an interview. They refused to leave without "talking to the owner." Had security escort them out of the building.
This is absolutely not true.
"Sleep is for people who do not want success" great words from my uncle, it almost killed me.
Now I may be oversleeping.
Interpersonal relationships are also a big breeding ground for terrible advice. Don’t listen to any of these.
My father always tought me and my brother that "having friends is bad and in the end they will never be there for you" so everytime I told my father about my friends he would get kinda mad and give me the advice to stop talking to them.
Now I am afraid of people and have several trust issues, thanks dad.
This won’t end well.A Christmas Story GIF by filmeditorGiphy
In the fifth grade my teacher was talking about bullying, then she said "if anyone tries to bully you just agree with them." So the next time I got bullied I agreed with the bully and they bullied me more.
Dude one time I saw an anti bullying video that told the victims to just BE NICE TO THE BULLY. Like the bully was hurling insults and the victim was smiling and complimenting him. My first thought was about how much I hated the mere thought that this would work. My second thought was of how the people who came up with that method had clearly never been bullied.
When I met my now wife at the age of 19, one of my coworkers said that it's very important to start at the bottom with presents and work your way up, she still has the socks I gave her on our first anniversary on the wall over our bed as a reminder...
I'm still trying to teach my boyfriend about good presents and bad presents. Biscuits from the supermarket = bad present. Cheap unbranded laptop battery from China as my only present = bad present (and only lasted 2 months). Anything off my 7-page wishlist = good present. It's literally a list of things I want to receive as presents.
Can tell you from experience that this is a bad idea.
Had a falling out with some friends. My husband recommended I reach out to an old friend who ghosted me suddenly in a manner that induced some pretty severe abandonment trauma. Went for it anyways because "it's been so long, surely they changed". Am now experiencing the same things as last time.
When you follow bad advice, it can lead to mistakes that you just can’t come back from.
Buying a house is tricky.for sale dancing GIF by Lisa VertudachesGiphy
"Buy a home now before the prices go up!" -my FIL in 2006.
We bought in 2007 and paid $259,500 for our 1,300 sq ft house (we really couldn't afford it and had an 80/20 so we had 8% interest for one loan and 6% on the other) and in 2008 it was worth $97,000 so refinancing wasn't even an option. We watched all of our neighbors walk away or get foreclosed on but we kept paying our bills and as of this very moment our house is worth $462,000. I'm so happy we stuck it out, we both worked our @sses off and the house will be paid off in 2 years.
It worked out for us, it's a horrible idea. Especially since 1300 sq ft houses are $460+k
My heartbreaks for future generations, I honestly don't know how people are going to afford housing in the future.
It’s there for a reason.
"Never apply for any government assistance."
Cue years of suffering trying to work full-time with a painful disability. Quit a particularly terrible job, and wanted to apply for food aid until I could find another gig; a friend with lots of DHS experience recommended I apply for Social Security "just to get in the system." Turns out my disability was bad enough to get accepted the first time, which I wasn't expecting. Really could've used that support, oh, the 30+ previous years of my life.
Credit is important to have.
I was told to not get a credit card until after college. I was super fortunate to have my college paid for so I had no loans, car paid in cash, no credit card or anything to start building credit. Found myself out in the world at 22 years old with a credit score of 0.
So while a lot of this bad advice came from trusted people, oftentimes they were too misinformed to give that advice in the first place. Don't trust the word of one person--do your research, and make decisions for yourself.
It'll be way better in the long run
Every once in awhile, somebody comes along, enters your life, and catapults themselves to that awful, unique position at the top of your list of the worst people you have ever met.
Sometimes, the person's blindingly terrible behavior and overall essence is actually impressive. We ask ourselves, "how could a person like this actually exist on purpose?"
Alas, they do. And you have to deal with them. Or, if your lucky, you can carve out some distance.
Redditors shared descriptions of the worst people they've ever had the misfortune to meet. Some have escaped the relationship. Some are are still stuck in the clutches.
LoneStar202 asked, "Who is the worst person you have ever met?"
Some chose to talk about the acquaintances they simply couldn't help but encounter. External circumstances beyond their control made the stars align in the worst way possible.
Keeping the Peace
"There was this guy who used to come into the McDonald's where I did security overnight (yes, that's a job), and he was the biggest ahole I've ever met in my life."
"Ginger, 5'6 or so, named Colby, had a perpetual scowl on his face, looked for any reason to start a fight with anyone. He and his friend would come in when it's super busy, not order, and then yell at the staff that he paid and wasn't given a receipt in the hopes that they'd give him free food rather than deal with him."
"I kicked him out for six months on two separate occasions for coming in drunk and throwing things, drinking beer in the restaurant, starting fights, you name it. Only got in my face once and I never had to fight him, but I'm much bigger than him and the law is on my side."
"Not that I would necessarily have won. I'm big and strong, but I have no idea how to fight and he did. I called his bluffs because I was pretty sure he wouldn't attack me and he didn't."
"Funny, I just realized I've finally forgotten his last name. Not that I'd mention it. He might be less of a @ss now and he's no longer my business."
You Know 'Em
"I work with a real life, archetypal, Karen. She's two-faced, mean, anti-vax, and just generally the whole nine. The first interaction I ever had with her she had to make fun of me behind my back for being a dude with earrings."
"Recently kicked up a stink by making an 'anonymous' email address and emailing our HR department saying people were discriminating against folks not getting the covid vaccine.
"Luckily she's burned too many bridges for anyone to really take her crazy anymore but man is she frustrating to deal with."
Others discussed the family members that, for obvious reasons, they were forced to put up with for years and years. But even family isn't enough to keep a person like that around.
Marrying Into It
"It sounds cliche, but my ex-MIL. What made her the worst is that she was a covert POS."
"We always lived about 1k miles from them, so I didn't pick up on it for far, far too long, but goddamn, I've never met anyone with as much unacknowledged hate and cruelty in their heart."
A Thing of the Past
"My father. Cheater, never paid child support, verbally abusive to my mother, sister and I. Just all around bad dude."
"Haven't talked to him in about 15 years and am 100% ok with that."
So Many Problems
"My brother. He's like a cross between Kramer (Seinfeld, 'my newest thing' and mannerisms) and Frank from Its Always Sunny (illegal activity and completely illogical 'logic')."
"He's ripped me off for thousands of dollars (getting close to 5 figures). Constantly stealing anything he can, but claims 'borrowed' if caught with it. Been to jail 3 times and is currently on house arrest after over a year of probation violations. "
"The epitome of 'easier to say sorry than ask permission' (but the apologies are hollow) and 'what's yours is mine and what's mine is mine.' No consideration for anyone or anything. Manages to break virtually anything he touches. Hasn't had a job in over 1.5 years, but has been trying to fraudulently collect unemployment."
"Constantly thinks everyone is out to get him and people are stalking the camper he lives in (has security cameras that he watches frequently and often 'patrols' the area). Tries to break into locked doors and safe, and pulls the 'why don't you believe/trust me' line."
"I'm just scratching the surface here. He'd use your clippers/razor to shave his family jewels and not clean up the mess (something he's done multiple times)."
Finally, there were the stories of classmates. Whether it was high school, college, or even graduate school, there were enough people there all in one place that one or two rotten people were never far away.
"Guy from my high school was a wannabe thug. He ended up going to juvi junior year. After a year of juvi. He became a true criminal. Broke into people's homes. Stole from stores and got heavy into drugs."
"Then he eventually died after robbing the wrong store at gunpoint. The owner came out the back and shot him with a shotgun."
Wait for the Twist
"My gf's college classmate. Narcistic. Thought of himself as very important so he came into the church where we were graduating, on his HORSE. He damaged a 1000 or something-year-old church floor in Leiden. He thinks he didn't do anything wrong."
"And the weird thing is, we were graduating LAW SCHOOL"
Ride Like Lightning, Crash Like Thunder
"I had a classmate who wanted to become a stock broker and a millionaire. He said more than once, with absolute pride, 'When I'm rich I wont donate a single penny to the poor!' I asked him why and he said 'I have my own problems, and the poor being poor is not one of them.' "
"He opened his own business when he was 23 and was pretty successful, but suddenly a fire burned the place down while he was in it and he suffered from third degree burns all over his body."
"He later confessed setting the fire himself and was found guilty on insurance fraud. He's only 24 now and his professional life is basically over."
A Sudden Shift
"A teacher I once had. Didn't know me. Never spoke to me much."
"One day just randomly snapped at me. Yelling at me telling me that I had no future, that all the awards I got were to go to waste, that I the article I published which I spent hours working on and submitted didn't matter. That even though I was 14 and had many great achievements, I would end up just like that said teacher."
"Worst person I have ever encountered. Did collateral damage to my life as now I am a high school student with no more ambition. Wanna be a journalist? Wanna be a writer? A lawyer? Not anymore buddy."
Hopefully, you don't have too many of these people in your own life. But, let's face it, there's one or two people on your mind right now.
Here's hoping you managed to let go and get away.
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