Restaurant Employees Share The Worst Thing They've Ever Seen Someone Do To A Customer's Order

For anybody who's worked at least a few months in the food service industry, that adage that "the customer is always right" can be a total tease.
Yes, good customer service is important. We want people to enjoy their meal, tip well, and come back to pay more money in the future.
But sometimes a customer's entitled attitude can ruffle a waiter's feathers enough for them to take some *subtle* action.
Or, in many cases, a waiter may simply be careless enough to do something profoundly awful to a meal, whether there was some customer transgression or not.
Either way, it's best to have your head on a swivel and be as polite as possible whenever you find yourself giving your order to a hard-working server.
RegulatoryCapturedMe asked, "Restaurant workers of Reddit, what is the worst thing you have seen done to a customer's order?"
Some people chose to talk not about vindictive behavior, but mindless habits. These stories outlined all the gross things that happen behind the scenes because a cook just couldn't be bothered to keep things sanitary.
Floor + Griddle
"I worked at a popular fast food chain in my younger years, it was my first time with closing shift and we were all doing our part to clean and prep the store."
"I see this lady with a mop and bucket come out of the back, slop it on to the griddle and START MOPPING IT. I was appalled. I went and told the manager and she tells me well that's the quickest way to clean it then scolded me for worrying about things that didn't concern me."
"I quit that job next day and then called the district office and told them what happened. That location closed down not long after. But the franchise still exists."
5 Second Rule (x 50 = 250 Second Rule)
"Worked at a 50's style diner."
"Was prepping the chicken breasts for our burgers and dropped a tray of 50 and they slid right under the grill, easily the dirtiest place in the whole restaurant."
"My boss saw and had me pick them all up rinse them with water and re-season then and stick them back in the fridge..."
-- d0rf47
"No One Will Notice"
"I saw a waiter pour an orange juice, take a big swig with his lips on the rim, top it up then take it to the table." -- RegulatoryCapturedMe
"In college, I worked for a well known pizza place. One of our wait staff came to collect a pepperoni pizza, and nabbed a piece of pepperoni off the top before taking it out."
"He gets to the table, and everyone is staring at him in stunned silence. There's a very fine string of cheese going from the pizza to his mouth." -- DeeTee79
One, Two Punch
"Pour the whole tray of drinks over a guest - twice. International trade fair with students as waiters. First time was an accident, second time she was so nervous she was practically shaking and spilled the drinks again on the same guy."
-- skaffen37
People Share The 'Dirty Secrets' That Their Bosses Don't Want Customers To Know
There's a lot businesses hope their customers believe, and there are many business practices you wouldn't dare believe. These are some of the secrets Reddit ...Others chose to highlight the times a co-worker was, indeed, straight up vindictive. These small acts of revenge were blatant, shameless, and often very gross.
A Symbolic Attack
"Worked in restaurants for over 10 years. It's pretty rare that you see people mess with someone's food but it does happen occasionally."
"The most memorable was once when a customer made a waitress cry complaining about their food and sent it back. The chef farted on the remake. It got a lot of laughs."
"More common is if a customer is an ahole, when they order dessert, you find the smallest slice of cheesecake you can."
The Brine Does Look Like Urine
"I know a guy that pissed in a bucket of pickles. He would have never been caught if he didn't talk about it." -- filthysquatch
"Welp. That's a felony." -- saltnskittles
"number 14 mcdonalds pi** pickles" -- LetsGeauxSaints
Some Burger With Your Pickles
"I had a buddy at mcdonalds, a real chaotic type, who every once and a while would say 'oh hey, guess what time it is... PICKLE SURPRISE!' and put a whole handful of pickles on a random cheeseburger." -- mattmoney31716
"Dude... I got like 9 fu**ing pickles on my regular tiny hamburger the other day.. I think he might still work there." -- vl8669
A Clear Policy
"At my last restaurant job, my coworker would make very ugly sundaes for customers who were rude."
"For particularly nice customers, she would painstakingly recreate the sundaes in the menu pictures and give them extra cream and sprinkles."
Feels Good to be Bad
"The worst thing i did was to this one guy that I already didn't like and he was being kind of an a**hole, I overcooked his eggs." -- LoneRhino1019
"You are the devil" -- taladrow
"Note to self: to get my eggs the way I want them, be a huge a**hole to this guy." -- Warhawk137
All About Perception
"This isn't really bad, but a lot of the times when people send food back and there's clearly nothing wrong with it, the chefs will just rearrange the food on the plate, wait a minute or two and then send it out to the table."
"The funniest part is when the customer says that it's better."
-- Sophie-xoxo
"I haven't worked in a restaurant in over 15 years. I never messed with anyone's food because that is assault. What I used to do to snotty Karen types is give them a senior discount and announce to the table when I dropped the check that I remembered to add the senior discount."
Legal, But a Rough Sammy Nonetheless
"Worked in a deli for a few years, I never tampered with anyone's food but if you were a d!ck I guaranteed your bread was over toasted, the lettuce on your sandwich was wilted, the tomato was the butt end with the hole from us removing the core, your onions were little pieces, the meat was the smallest of the portions, and on and on."
"I wouldn't tamper with someone's food but I damn well wasn't making them a good sandwich. And all of that goes the exact opposite way with the customers I liked, always gave them the best product to the point they would wait for me to help them."
Finally, others were just as revengeful, but they took out their rage in a more subtle way.
Rather than ruin a meal completely in a brash, obvious way, these cooks and waiters simply listened to customers' order and gave them exactly what they asked for.
These stories remind that we should be careful what we wish for, especially if we've upset the waiter.
A Crowded Pie
"I gave them what they ordered. We were a pizza/Italian/bar restaurant. Our menu was ludicrously large and essentially anything that was on the menu that could go on a pizza was listed as a topping, probably 40 to 50 topping choices.
"I would get asked pretty often for 'a pizza with everything on it!' I had a usual joke or two to find out what they really wanted. Typically a deluxe but then they'd want no black olives or whatever. No big deal."
"Until the a**hole came in that that ordered 'everything' and then proceeded to ask if I was ret##### when I questioned him. My sister has disabilities so I didn't appreciate his tact... told my boss about it and he smiled and said get him a pizza with everything."
"Brought it out and gave it to him. He flipped out and demanded the manager of course. My manager had my back and gave the guy his bill which at $2 a topping was well over a $100 pizza. Guy refused to pay, cops got called, Yada Yada Yada. I hope he enjoyed his pizza with clams, pineapple, Buffalo chicken, broccoli, anchovies, green olives, cream cheese, cauliflower, jalapeños, shrimp..."
-- anix421
Flying Too Close to the Sun
"Some Indian guys came in one time and asked for us to make their food as spicy as possible. I told them that's going to be extremely spicy and wanted to make sure they knew what they were asking for."
"They went on a long rant about how Indian restaurants are the only places that actual know what spicy is and anything we bring out isn't going to be close to how spicy they like their food."
"So I had the owner come over to tell them that we'll try our best but there won't be any refund on this food if it's too spicy. So we made them chicken fried rice with Trinidad scorpion peppers. After 2 bites and about 10 glasses of soy milk later, they ordered something else."
-- MrCanno
Extra Extra Extra
"Wanted extra mayo so I maliciously complied by drenching it. Lady thought I would forget her fake $10 prayer tip the last time she was there." -- Dumfk
"Just keep one on hand for when you see those people again, give it back as their change, or if you care about/need your job, dont listen to me about anything." -- harpo555
It's a list that might leave you feeling rather paranoid about going to fast food or sit down restaurants in the future. But at least one preventative maneuver emerged as a common theme: be polite.
Want to "know" more? Never miss another big, odd, funny, or heartbreaking moment again. Sign up for the Knowable newsletter here.
Remember the Dreamcast? If you don't, then you've been missing out. Sit down, sweet summer child, and listen up.
The Dreamcast was a console so ahead of its time that console has been a Dreamcast since there was a Dreamcast. Too advanced to match its competitors, not appealing enough to be considered part of the next generation. I have fond memories of that console. Crazy Taxi was a gem.
Not everything comes out at the right time. We heard about a few other examples after Redditor rentinghappiness asked the online community,
"In your opinion, what’s something that flopped because it was way ahead of its time?"
"It was vastly overhyped..."
"The original Segway. It was vastly overhyped, but now, we're seeing rental scooters and e-bikes change the way people get around urban areas. If the company had offered a Lime-style rental system from the beginning, the product might've become ubiquitous."
usernameunavailable
The problem with Segway seemed to be that they could not make them cheaply enough to fit into a reasonable personal transportation niche. They were the price of a small, used car. Not great.
"This was before major smartphones..."
"In 2005, two guys tried to create a service called “MyMobileMenu.” The idea was you could order food using a cell phone, similar to DoorDash."
"This was before major smartphones, so When that flopped, they later tried a new adventure and created a company you might’ve heard of: Reddit."
RelationshipHead5349
They actually started Reddit from the same code base and haven't updated the video player since.
"Brilliant show..."
"HBO's Rome."
"Brilliant show that perfectly toed the line between history and fiction. Extremely compelling characters and kick@ss cast. Wasn't very accurate but always authentic."
"Got way too expensive and was canceled after two seasons. If it had been released after GOT or any other epic show in this day and age and it would have been a smash hit."
TJJeffersonsBlackKid
James Purefoy as Mark Antony is one of my favourite performances from any media ever. What a show. We were robbed of so much further glory!
"An airline..."
"An airline called Muse Air failed in 1985 largely in part because it was the first all non-smoking airline. Now everything is nonsmoking. It was purchased by Southwest and dismantled two years later in 1987."
TwistandShout2
And look at airlines now! Poor Muse Air.
"Those poor bastards waited..."
"Apparently Skype. Those poor bastards waited for the TV Guide channel to slowly scroll for years and just when what they were looking for showed up, they got distracted by the infomercial in the top right corner."
dirtywater83
Somehow Microsoft bought it and despite consistently overwhelmingly negative feedback from users, its new director went forward with his own personal vision, and not only put in changes that no one wanted or asked for, but started stripping legitimate preexisting functionality out of the program.
"Sega Channel..."
"Sega Channel was such wizardry for the mid-1990s. It was like Christmas every month when they cycled in new games."
lump77777
I remember this! It was so ahead of its time. It felt like being in the presence of actual magic!
"The movie tanked..."
"Videodrome '83. The movie tanked, but it was so spot on about people being addicted to media, ultraviolence becoming the norm, people adopting online personas, etc."
The68Guns
Truly... David Cronenberg is a twisted genius.
"Disney’s Fantasia."
"It was the first commercial film to be shown in stereo and it used an early precursor to surround sound. WWII, high production costs, and the burden of building the sound equipment for showings prevented it from making any money at the time."
snickerdoodle--
This is true! It's a spectacle that was definitely not appreciated at the time of its release.
"Smirnoff has been the laughing stock of alcohol for years. Now all of sudden everyone and their mother wants to drink fermented sugar drinks."
deft-craftsmen
Funny how people came around – seemingly overnight.
"I distinctly remember..."
"The TV show Arrested Development. I distinctly remember the commercials for it and thought, Jesus that looks moronic. Fox chose the more obvious jokes to highlight and tried to make it seem like a zany hijinks type of comedy. They practically added slide whistles and “boing” sound effects to the commercials for it."
"Once I finally watched it I realized it’s brilliant. It was the first American show to do that style of comedy. Hand-held camera work, flashbacks, cutaways, etc. Which is ironic because later everyone would do it."
JMCrown
They made a huge mistake.
Arrested Development is a cult classic, a show made for streaming years before streaming was a thing.
You don't always realize you have a great thing going – and so much of success comes down to timing.
Have some examples of your own to share? Tell us more in the comments below!
People Share The Most Life-Changing Purchases They've Made That Were Worth Every Penny
Consumers who have money to burn often buy things they don't really need, like travel accessories, specialized sports equipment for an activity they've only done once, or even cookbooks, when plenty of recipes can be found online.
They might be missing out on buying things that could actually make life so much easier because it never occurs to them.
Curious to hear recommendations of items that can improve your life, Redditor icandoitw asked:
"What are some life-changing purchases that are 100% worth it?"

People thought it was worth spending a little extra for a better quality of life.
It Tracks
"Sounds simple but honestly, something as basic as a good pair of shoes that fit you well."
– Ok-Arachnid2436
Rest Easy
"A good mattress and pillow. We spend a third of our lives lying on it, why not invest in it? Anything that you use a lot, you should seriously invest in, like I have a $400 custom mechanical keyboard. People say I am crazy, but I use it every day, for hours on end, it’s my job."
– NappyR6
Heavy Rest
"If you have trouble sleeping, a weighted blanket. I’ve gone from about 5.5 hrs average sleep per night to 7 hours average which is incredible for me, and I wake up feeling so well rested"
– IAMACiderDrinker
Better In The Dark
"Blackout curtains. Especially in the summertime, they help you sleep so much better."
– DeathSpiral321
Listen Up
"Good quality re-useable ear plugs. Soooo much better than the cheap foamy ones."
"They will definitely improve your life if you go to loud concerts. Filter our overtones so you can hear the music better at a loud punk show. Also hearing loss is irreversible and there's no cure for tinnitus."
– DoozersDude
Clear The Air
"For blind/visually impaired people: A smartphone. They literally are life changing, and can function as numerous separate and extremely pricy accessible devices and can do things like color and money recognition, text recognition, the uses are amazing."
"In general though, if you have allergies, especially seasonal or pet, AIR PURIFIER. When we bought our hous a few years ago, my allergies got so bad, we were almost considering moving, but then i bought an air purifier and it was so life changing, i got one for each floor of our house. One of the best purchases ever."
– LegallyBlindArtist
Life can be made easier with the help of these items.
Efficient Multi-Tasking
"A second monitor."
"Suprised i didnt see this yet, but it improves productivity so much as you can have tabs open and type whatever you want on the other or even watch youtube etc."
– fiddle_my_tool
Taking Stock In This
"3+ gallon stock pot. Boil pasta, potatoes, or whatever without a boil over. No more starch water burning all over the burner."
– sonicduckman
A No-Brainer
"a fully functioning computer."
"many people don't have one, they exist in phones or tablets, and holy sh*t they are missing out."
– Immediate-Sky-4191
Clean Solution
"Washer and dryer. No planning days and accumulating quarters for laundry. Just dump a load in a go about my business."
– Kanden_27
Save your back and your money by hiring people to do hard labor.
Refrain From Heavy Lifting
"paying for movers to do everything from pack to move all of it."
"never doing that sh*t again."
– Great_Cockroach69
You Deserve It
"People really underestimate the power of this."
"At least in my social circle, for a long time it was just understood that if someone was moving everyone was showing up that day to lift and lug from house A to house B with the rich reward of beer and burgers after, as if it had all been some fun party everyone loved. This persisted even after people could conceivably afford movers."
"I personally think it is A LOT to expect of friends do that for you. Yeah, when you're young and you have three bags of clothes, two boxes of books, and a futon (and no disposable income at all), it's understandable. But paying for movers and then packers is something I did as soon as I had any money to pay for it. That is what money is for, it's not necessarily what friends are for."
– zazzlekdazzle
The best pandemic purchase I made that was worth every penny was for several sets of free weights.
Once I canceled my gym membership, I invested in some dumbbells so I could follow YouTube workout videos in the comfort of my home.
They are not cheap; however, I'm saving more money in the long run without having to pay a monthly gym membership fee.
I've seen more gains from using the free weights and following an instructor on a monitor, and my motivation to work out is higher than ever.
If you find yourself plateauing at the gym, you may want to invest in making some changes to your exercise regimen that works for you.
You know, try as I might, I just can't bring myself to bother with The Walking Dead. I quit the show some years ago, probably around the time of that weird fakeout with Glen in the dumpster (and then his actual death right after that), but the truth is that the show was getting on my nerves for some time before that.
Did anyone actually care about all the nonsense going on with Deanna and the citizens of Alexandria? And can we go back a bit further and talk about how ludicrous Beth's death at the hands of some power-tripping officer in a hospital ward was? There was such a noticeable drop in quality after the third season that I questioned why I kept tuning in.
But this show is far from the only one to make people want to throw their remotes at their television screens. People shared their thoughts with us after Redditor regian24 asked the online community,
"What TV show was amazing at first but became unwatchable for you later on?"
The Walking Dead
"The Walking Dead."
"First few seasons were great with pretty good pacing. Later seasons devolve into telling one story at a time. They’d have a cliffhanger of a character maybe dying and do 3 weeks of other stories. By the time it gets back to the cliffhanger you have no idea what’s happening. That and it got repetitive."
THE_BANANA_SHOW
See?! What did I tell you? After a splendid first season – one that could have been a standalone miniseries at that – the rest of the series just failed to live up to its initial promise.
Glee
"I watched every new episode of Glee when it came out and was slightly obsessed with the show. But as soon as it finished it all crumbled. The show makes no sense, is not good, and I could never rewatch it."
Aeilion
I just couldn't get into it. I found it grating. And the fact that the quality noticeably slipped afterward did not make my friends happy.
Heroes
"Heroes: biggest drop in quality after season 1."
scruntyboon
To be fair, the writer's strike really hurt that show's future. It never stood a chance after that – and my God, did I hear that that second season was horrible.
Happy Days
"Happy Days! Once Fonzie jumped the shark, while waterskiing and wearing his jacket, the show just got progressively worse."
Medicivich
This is the classic answer to this question. Gen Xers like me even use the term "jumping the shark" to refer to things that were once great but now suck.
The Blacklist
"The Blacklist. So many loopholes and a never ending plot. I mean, the female hero (forgot her name) was wanted and had her pictures broadcast nationwide live, but a couple of weeks after she can do undercover work."
[deleted]
I couldn't even stand the first episode. I quit right after that. I could tell the quality was questionable.
Arrow
"Arrow. It's what happens when you try to make so many seasons for a show meant for only a few."
Mize97
This is true about lots of shows. The writers and executives just don't know when to quit.
Once Upon a Time
"Once Upon a Time. The first 3 seasons were good! And then after that they just kept getting worse."
[deleted]
People actually liked that show? I know, I know... I'm the worst. I just didn't see the appeal and it heard it got so ridiculous.
Weeds
"Weeds."
"A hilarious and intriguing show that slowly grew to be about a bunch of unlikable a-holes making bad, selfish decisions. When there's no one with any redeeming characteristics, there's no one for the audience to get behind."
rushandblue
It started out great but really started to go off the rails with characters making increasingly nonsensical choices. Nancy marrying the Mexican drug lord was the beginning of the end.
That '70s Show
"Not the worst offender, but That '70s Show tanked pretty hard once Eric left. He was sorely needed to make the chemistry of the group work."
Cleverbird
Yeah, the way these characters continued to stick together even after that was just embarrassing.
House of Cards
"The first two seasons were amazing. After that it started to get progressively worse."
[deleted]
I would argue that even the second season began to stretch the limits of credulity. I lost interest after the fourth season (and both the third and the fourth seasons were a slog for me to get through).
There is some amazing television out there – I am currently making my way through Six Feet Under again – but there is even more disappointing television that should never make its way into your eyeballs.
Sorry if you've suffered.
Have some suggestions of your own? Tell us more in the comments below!
More often than not, what gets us to keep tuning in to our favorite TV shows, or drawn to certain movies, is to get a glimpse into various professions which fascinate us, but which we wouldn't ever want to work ourselves.
Needless to say, there aren't many people who find the Indiana Jones films to be a remotely accurate depiction of archaeology, or that the Jurassic Park films show what paleontology is really like.
But many people tend to watch iconic procedurals like Grey's Anatomy and Law & Order under the notion that they both give an accurate depiction of the medical field and the legal world.
Only, how accurate are they?
Redditor Just_Surround_2108 was curious to learn which professions have been documented on screen without as much research as one might expect, leading them to ask:
"What profession does Hollywood get completely wrong in films and TV?"
In case you had any doubts about hacking...
"Programming."
"Don't nobody code that fast lol."- lmoore0621
The better question is, what does Hollywood get right?
"Programming/hacking."
"Just about anything medical, including deaths."
"Just about anything dealing with space."
"Just about anything dealing with natural disasters."
"Actually, now that I think about it, I don't think Hollywood really gets anything right about anything."- Xyrus2000
"Objection!"
"Big-shot lawyers."
"Especially in big firms, it’s a lot of just endless hours in front of a desk doing doc review."
"Sincerely, someone studying to do endless hours in front of a desk doing doc review."- geeeeeetar
The irony...
"Acting."- passingshrew
For better or worse...
"Cops."- Mr_man67
Drop that baton!
"Conductor/performer."
"Oh my god just take a lesson or two and learn how to hold the instrument right."- soysaucemmm
Crunching those numbers... incorrectly...
Accountants. I'm sorry, but the action Thriller "The Accountant" starring Ben Aff-lack, was in no way a true representation of my job. - User Deleted
Defying all laws of motion...
"Physicists."
"It's hilarious how they act!."- Prestigious-Order-62
At least depending on where you went to school...
"Teaching."- sarahaudley
If we're being honest, most people tune in to watch films or television shows to escape from reality, and aren't usually looking for a documentary on these professions.
Though, for anyone thinking they want to be a scientist after watching Back To The Future... you might want to really think that one over...