
Professionals Reveal The Dumbest Question a Client Has Ever Asked Them
[rebelmouse-image 18358963 is_animated_gif=Anyone who has to interact with clients or customers on a regular basis knows that people asked some really dumb things. Retail and call centers probably get the brunt of it, but obliviousness doesn't discriminate. Sometimes you just have to marvel at it, and then throw your head back and laugh. Yet, somehow, people function in society...
emmasleep asked, Reddit what is the dumbest question a customer or client has ever asked you at your job?
Submissions have been edited for clarity, context, and profanity.
Not thinking straight? Or just dumb?
[rebelmouse-image 18358964 is_animated_gif=Working in the back of an ambulance on a patient with a serious need of nitroglycerin to lower their blood pressure.
"Sir, before I give this medication to you, I need to triple check that you have not taken any ED drugs in the last 72 hours like Viagra or Cialis(rattles off all variations). If you have taken it and I give you this nitroglycerin, your blood pressure could drop dangerously low.
Have you taken any of these meds?
-Oh no, never.
Are you certain?
-oh yes, of course I am.
(Runs through potential deadly side effects again)
-No, never.
OK, hold this pill under your tongue.
-Does generic viagra count?
GAAAAAAAHHHHH!!!! Why do you do this?
Why won't this work? I tried nothing.
[rebelmouse-image 18358327 is_animated_gif=I get too many dumb questions to remember them all. Here's a dumb encounter that happened just yesterday. When sending confidential documentation, we would encrypt it and put a password on it. It's common practice to send the document and the password in two separate e-mails. I got a message from this guy saying he couldn't open the document I sent him.
Me: "Did you use the password?"
Client: "Yes. It said there was an error."
Me: "What password did you use?"
Client: "I just hit OK and it said that I had the wrong password."
Me: "Wait.. so did you type anything in?"
Client: "Well no."
Me: "Could you use the password that we provided you?"
Client: "I didn't think it would work so I deleted the e-mail."
Me: "...."
What do you mean it wasn't a two-fer?
[rebelmouse-image 18356705 is_animated_gif=When I sent them an invoice. Sigh...
I work for an accounting firm. We did a project for them, wrapped it up, and billed it. A few months later, they came back with another project. So we did the work and gave them a bill.
They somehow thought that the new project was covered under the previous invoice.
We have wireless-charging laptops now?
[rebelmouse-image 18358966 is_animated_gif=A long time ago now...
Got a call that a user's laptop was dead and wouldn't power on.
I go and check it out. Press the button, no life. Plug it into the power, it starts charging. Press the button, it boots just fine.
The user wasn't plugging the laptop into power because she "thought we had wireless".
If you didn't reserve it, it's not reserved for you...
[rebelmouse-image 18358967 is_animated_gif=A group of four ladies sat on a table that is reserved for a group of regulars every day. Before I opened my mouth to let them know, one says 'we see a reserved sign but we are unsure exactly how "reserved" it is?'
Silly vet, boys don't have nipples.
[rebelmouse-image 18358968 is_animated_gif=Vet tech. A lot of people think their dog's nipples are ticks. A lot. One man even pulled a "but he's a boy!" on us.
What do you mean I have no money? This is a bank! Bank has money.
[rebelmouse-image 18358969 is_animated_gif=I used to work as a bank teller. A lady came up to me and asked to withdraw money. I informed her that she couldn't withdraw money, because her account was overdrawn. She was immediately upset, so I had her account checked for fraud. She then explained that all those charges were hers and she wasn't expecting any payments. She was spending money she knew she didn't have.
She then asked me why we couldn't just give her more money.
And math apparently isn't a thing.
[rebelmouse-image 18348911 is_animated_gif="But why isn't there any money in my account? I put $500 in the other day!"
You check the account and see that they did indeed put $500 in the other day, but various bills have come out and they have made multiple purchases since then. So you go through every single transaction with them. The customer verifies every single one. You get to the end. "But why isn't there any money in my account? I put $500 in the other day!"
You go back and tell them what their account balance was when they deposited the $500. You go through each transaction again, this time telling the customer the balance of their account every time a transaction went through. They nod and again verify every single transaction and agree with each account balance you give them. You get to the end, hoping they'll finally understand that the reason they don't have any money is that they spent it all.
"But why is there no money in my account? I put $500 in the other day!"
Lather, rinse, repeat.
Just bizarre? Nah, this is dumb. Then again, it's not like credit card signatures are checked...
[rebelmouse-image 18358970 is_animated_gif=For my name.
Not the question itself but the reason why he asked. I was volunteering as a cashier at a used bookstore for the library---not my regular job but I do it often. In comes this older fella who buys a big stack of books for like ten bucks. He was really nice and chatty though he didn't seem completely aware mentally. Not a big deal, I just had to explain sales tax and the book pricing a couple times before he seemed to get it. He pays by credit card and I explain to him how to sign the touchscreen for the payment to go through. This is where he asks for my name. I tell him. He takes the iPad and says he really appreciated my service and happily tells me he's going to sign my name for the card so "they" will know to send the money to me. Before I can say "no wait," he's submitted the signature. I can't see his receipt but he keeps telling me I was great and to keep the change so I can assume he was being legit.
I honestly wouldn't call it dumb; just bizarre. Made me wonder if he's been signing cashier names the entire time he's had a credit card. Thank goodness the card companies never check those things.
The mystery may never be solved.
[rebelmouse-image 18358971 is_animated_gif=Mildly relevant: I used to work the counter in parts at Subaru and my manager was helping a customer (a rare occurrence for him) and he turned to me and asked me "How many days do we have for a 45 day return?"
Every night, the Washington Monument's bricks are rearranged, just to mess with people.
[rebelmouse-image 18358973 is_animated_gif=I work at a famous monument and I kid you not I've had people ask me whether we take it down at the end of each day, or whether it's been rearranged since they last visited.
I suggest you go.
[rebelmouse-image 18357790 is_animated_gif=When I asked, "For here or to go?" I got a confused look followed by "What would you recommend?"
It's obviously an abstract fence, a metaphorical fence.
[rebelmouse-image 18349371 is_animated_gif=Selling paint. Woman wants to paint her fence. I give her advice and explain to her how to prepare the surface. She then asks:
"Do I need anything to apply the paint?"
I'm like "Yeah a roller or a brush..."
She's like "Oh, I can just splash the paint on the fence?"
She was dead serious.
Woman, this is not Looney Tunes, this is the real world!
Fax machines aren't teleporters guys.
[rebelmouse-image 18354689 is_animated_gif=I worked at Kinkos and on 3 separate occasions, different people angrily asked me why I returned their faxed document to them. They thought that a fax machine was some kind of Willy Wonka thing that sent their original piece of paper to the recipient.
What a world it would be if cash could be faxed. Really?
[rebelmouse-image 18358974 is_animated_gif=I used to work in a call center for a large bank and a customer phoned while he was in one of the branches and said the queue was too big so he wanted me to help him. I asked what his query was and he said the ATM was broke so he had to withdraw cash. I asked how I could possibly help him withdraw cash from the bank over the phone and he said: "Why can't you just fax it to me?"
As daft as it sounds, I first asked him if he had a fax machine on him because if he wanted me to fax it to the branch he would still have to queue up to receive the money. He didn't have a fax machine on him.
What are these funny symbols and numbers on all your products?
[rebelmouse-image 18358977 is_animated_gif=C: How much is this?
Me: 50c, like the sticker says.
C: And this one?
Me: $1. All the items have labels on them with how much they cost.
C: Oh is that what those mean? That's clever.
(Not the slightest bit of sarcasm in their voice. I pressed slightly and found they were genuinely unaware of price labels.)
Nah, this job I'm doing isn't my job. I tow people's cars for fun.
[rebelmouse-image 18358978 is_animated_gif=While towing his car to a dealership, "So what do you do for a living?"
He was serious. He assumed I had another job because I didn't fit the Billy Bob persona he associated with tow truck drivers.
Ma'am, that's not how a library works.
[rebelmouse-image 18358979 is_animated_gif=Library. Once I checked out several books to a woman and told her the return date. She looked at her friend, then back at me, and said, shocked, "You mean I have to bring the books BACK?"
At some point, just bring him a salad with sauce on it.
[rebelmouse-image 18358980 is_animated_gif=I work at an Italian restaurant and this guy was looking at ordering a salad, and when I asked what dressing he wanted he kept going back to the pasta sauces and asking " Sugo, that would be good on it, wouldn't it! I'll get that" and I tried to explain " sir, those are for the pastas, you got the Mediterranean salad" and he responded " you're right; maybe carbonara (another sauce).. I don't get what he wasn't understanding. He seemed like a normal smart dude but he just couldn't comprehend the difference between the dressings and sauces
What is "real?"
[rebelmouse-image 18358981 is_animated_gif=I used to work at a fine jewelry kiosk in a mall. Our jewelry included items like gold bracelets and necklaces bonded with Sterling silver, Sterling silver rings with cubic zirconia gems, gold engagement rings with diamond chips clustered together rather than one large diamond, etc. I had a lot of regulars, and this one woman would come in often and ask for every item she was interested in, "Is this real?" I explained what "bonded" means and how we don't sell diamond rings for $25, but that the rings were indeed certified Sterling silver with synthetic gems. I gave her information like this over and over again, day after day, and she would follow up every explanation with, "Okay, but...is it real?"
Don't be alarmed: There are some terrible corporations out there (looking at you, Nestle) but there are also some great brands that are selling decent products.
I know, surprising, right? Maybe we've all just gotten used to brands selling things of questionable quality that when we stumble across something worthwhile it stuns us.
Hold on tight when you find a brand deserving of your loyalty!
People shared their thoughts with us after Redditor spwf asked the online community,
"What brand(s) do you swear by and why?"
"Their cast iron pans..."
"Lodge. Their cast iron pans are super durable and can last a lifetime."
StillForest989
Not just a lifetime. Your Lodge cast iron will outlive you, if (and even if you don’t) take care of it. Even if they get rusty they can be resurfaced. And damn is it satisfying to resurface a forgotten cast iron pan.
Asics, specifically the Gel-Nimbus series. I've suffered from joint pain and unbearable plantar fasciitis from a relatively young age... These shoes are life savers. Very pricey and I don't love the look of tennis shoes of any type but nevertheless I will praise these shoes to the end of days. Hopefully, I will always be able to afford them once a year.
Glad to hear you've found some much-needed relief!
"Warranty and service..."
"Victorinox. Excellent pocket knives, multi tools and their kitchen knives are probably the best ones you can get under 100 USD. Warranty and service is top notch."
CharacterComb3039
Anyone who cooks, but can't afford or doesn't want to invest in a professional-grade chef's knife should get a Victorinox. They aren't nearly as good as a top tier professional chef's knife, but they are night and day compared with everything else in their price range.
"This one brand..."
"This one brand of granola bars called Sunbelt Bakery. Every other granola bar brand is so dry I can't eat them anymore."
[deleted]
Yes, these are so good! An excellent choice.
"Very comfortable."
"Dickies. High quality pants. They're meant to be work pants so they're pretty durable and breathe well. Very comfortable."
GargantuanCake
"High quality" is right. Those pants last forever.
"It helps clean..."
"Dawn dishsoap. It helps clean dishes and it's great when one of my kids has an accident and I have to wash their clothes. Sometimes leaves a small stain but no smell. It has saved so many outfits."
[deleted]
Fantastic – it sounds like you should be their salesperson.
"They don't use..."
"New Balance. They don't use slave labor to make shoes."
Tink2013
They are comfortable and fit well.
I personally still don't like the aesthetics of many of their shoes, but still recommend them to people who want a good shoe.
"They are a retailer..."
"REI. Stand behind everything in their store. They are a retailer but you can beat something up they sell and they give you a full refund."
bigturkey1738
Many people use them for shoes, for camping gear... all kinds of stuff. They're very reliable.
"I wear my Timberland boots..."
"I wear my Timberland boots almost every day, I’ve had them for almost ten years, and they’re still just about as sturdy as they were the day I bought them."
RedWestern
These shoes tend to last forever. "Durable" is the perfect word.
"One large bottle..."
"Dr. Bronner's Castile soap. One large bottle lasts me about a year and I use it for everything. No toxic BS in them like pretty much every other soap and they smell fantastic."
"Also when I say everything I really mean it. All purpose cleaner, dish soap, body wash, shampoo, carpet extractor wash, dog shampoo, it’s called 18 in 1 for a reason."
drumkid74
If you're interested in the story behind the company, the documentary Dr. Bronner's Magic Soapbox might be right up your alley.
See? Not all brands are terrible. After reading about some of these, it might be time to change of your buying habits.
Have some suggestions of your own? Tell us more in the comments below!
You know what would be great?
If society could just stop with arbitrary dress codes. If you're not working with the public, why should you have to dress up so much? If you're a police officer, then it makes sense that you'd wear a uniform that identifies you as a police officer. If you're Ted from IT who sits in the backroom all day, I really don't see why you have to come in every day in a suit and tie.
Let's just toss them out, shall we?
People shared their thoughts with us after Redditor Levels2ThisBrush asked the online community,
"What should be socially acceptable but isn't?"
"Leaving the office..."
"Leaving the office whenever you've finished your tasks for the day."
misringuette
This is why I'm so glad remote work is the new office.
"And yet, I get it!"
"Taking off sick from work, WITHOUT giving an invasive reason. I supervise a small team and so I see all the OOO emails, and for gods sake I want people to PLEASE not feel the need to explain in detail what kind of diarrhea is afflicting them, or how bad their period cramps are, or how much bad sushi they ate the night before. Just say “I’m under the weather, I won’t be online today.”"
"And yet, I get it! I do it too! I feel guilty or like I’ll be looked at with suspicion if my reason for taking off isn’t sufficiently debilitating enough!"
"But… we need to stop this. As a manager I don’t care, I don’t THINK the people above me who are also on these emails care… let’s just all agree to take sick days without any details from now on!"
imnotwallaceshawn
I do not miss my retail days where I had to organise someone to cover me and beg on bended knee.
"Cashiers or workers who don’t need to be standing all day not having a stool or chair."
Lavatories
Another thing I do not miss from my retail days. Having to stand for hours and hours only to come home with my feet killing me was not fun.
"Prices on apartments..."
"Prices on apartments and their respectable reasons for such price directly on their websites or advertising without the need for a tour or any secrecy."
Spiceinvader3124
I always assume if I have to ask the price I probably can’t afford it.
"Being quiet..."
"Being quiet/not wanting to engage in conversation all the time."
[deleted]
In Finland, if somebody tries to talk to you, they are probably a tourist.
"Choosing not to..."
"Choosing not to have toxic family members in your life."
[deleted]
It feels very liberating once you accept that you don't have to put up with it.
"Employees..."
"Employees calling customers out in public for being a**holes."
gameboy1001
Absolutely. Many customers get away with treating employees horribly because they know they can do it without any pushback... most of the time.
"The fact that I sometimes..."
"The fact that I sometimes need to take my insulin in public. No, Karen, I am not doing drugs, I need to live."
blubberwinx
You’re getting that sweet sweet insulin high… the high of being not-dead.
"Afternoon naps."
"Afternoon naps. I’m on team nap. Give me 25 minutes to charge up and I’ll give you back 3 hours of high quality work. Everyone wins. Plus I go home with extra energy instead of dead tired."
Governmentwatchlist
Short naps don't work for me. I can't do a 25 min recharge. When I take a nap it needs to be like a solid 2 hours
"Speak up!"
"Salary transparency. For some reason, in the US, there’s a taboo or stigma around discussing one’s salary. This should be done openly and freely, with zero embarrassment or judgment. The only winners from avoiding these conversations are the corporations that are able to pay people differently for the same roles. Speak up!"
Jumping_Bear
The "for some reason" you're referring to is simply propaganda on behalf of corporations.
It's evident that something's got to change around here, and we're mad as hell and we're not going to take it anymore!
Have some observations of your own? Feel free to tell us more in the comments below!
As much as many of us don't like to disrupt the status quo, there is only so much time a person can tolerate a miserable situation before things become so unbearable that they ultimately have to peace out.
For some people, it takes a while for them to reach a breaking point. Eventually, there comes a time when they realize their self-worth is more important than continuing to please others who don't appreciate them for the sake of keeping up with appearances.
Curious to hear from people whose patience ran thin and made a strong decision, Reddit Prestigious-Order-62 asked:
"What made you say 'f'k this sh*t im out?'"
The unwarranted reprimanding was something that was never mentioned in the initial job description.
Feeling Criminal
"In the late 90’s."
"One time I got pulled into the Security office at a Department store I worked at. They accused me of constantly using the sales day coupons for people that didn’t present one (we always kept an extra copy at each register). I had watched my own department boss do it many times so I assumed it was okay. We didn’t even collect the coupons to be counted for the cash office, we just chucked them after use."
"They claimed I lost the store hundreds of dollars and had been watching me 'for months' do this awful, unforgivable crime for people spending 90 bucks on already bloated price designer jeans. I’m sure the occasional 10% discount was just devastating. 🙄""I got this huge lecture of how I was LITERALLY stealing from the store and they COULD call the police but would give me a chance to work off the damage. I couldn’t believe how criminal I was made to feel over it. The best part when they called my boss in who pretended to have never done it before to save her own a**."
"I asked if they were firing me. They said 'Yes and No. You will be let go, but you can choose to work off the damages so we don’t take you to court.' I told them I will just quit and asked for my last check. They said they will deduct what I owe from my last check. And I said 'Well then you need to show me all the footage and prove that I was stealing.' They wouldn’t produce footage, finally called the cops, and when the cops arrived, they were just as confused and called it an internal problem and advised them that this was overblown. I think they felt sorry for me. So finally upper management came in and just said 'just issue the last check, I will sign it here.' So much drama over so stupid a thing."
"It was sad because that actual day my Mom and daughter had come to the mall to meet me for lunch and I had to explain I just was forced to quit that job and was never allowed in that store again like I was some awful jerk."
"It was nice a few short years later, the entire chain bankrupted."
– Munich11
Power Trip
"A coworker waited until we were in front of a large group of people to start 'disciplining' me for something 'wrong' I did (I took my lunch 15 mins late to help another coworker) when she wasn’t even my supervisor. Applied for a job transfer the next day and couldn’t be happier where I am now."
– _shes_a_jar
Abusive Boss
"I had a piece of sh*t of a boss. He'd praise you in private but berate you in public. In front of coworkers and customers. Always about stuff that didn't matter."
"He'd also happily break company policy to side with customers after you spent an hour telling a customer you can't give them stuff for free, for example. Any time he was around, everything was miserable."
"My only regret is that I wasn't there to see him marched out by corporate when he got fired, because I had gone on to a better job by then."
– redisforever
Human Punching Bag
"I used to work in a Kitchen at a pub, it was grim work, but I had freinds there and had worked there for 3 years, So it wasn't too bad."
"One Christmas season we were being absolutely pumped, full out functions and busy services. My boss at the time was very stressed and fair enough, We were busy, We were all working overtime and full out. He used any excuse to completely blow up and absolutely scream at me for little to no reason, essentially him yelling at me was his stress relief. But fine, whatever, kitchens are rough places, no appolagies or anything, move on."
"I then go away for 3 weeks over the Christmas holidays and spend the time road tripping around the country having an amazing time."
"First shift back, not pleased being back, he makes a snarky comment."
"F'k this, Im out."
– Freddy54323
Even though these employees weren't chewed out in front of co-workers, the low salary without room for negotiation made them not wanting to stick around for much longer.
You Only Get One Job
"They cut my hours so I had to get a second job. 3 days before I was supposed to start said second job, my manager at the main job told me that I couldn't get this second job because I had main job first and I needed to make it my priority. That's when I said f'k you and left. I didn't even give a notice, I literally just sent an email saying I wouldn't be coming in the next day, grabbed my sh*t and went home."
– ginger_princess2009
Meager Wage
"I used to work Retail and after 7 years at the company, I found out I was only making 50 cents more an hour than someone who just started yesterday. I understood if they couldn't pay me more and asked for a good schedule. 7-3 or 8-4 every day and the same two days off every week. I didn't even ask for weekends off."
"I was told that they couldn't give me a good schedule so I quit."
– maybeashly
Situations weren't much different outside the work place. Social dilemmas prompted these Redditors to say, "nope."
Rude Reception
"Went to a pub because a friend kept asking. When I got there, he was with a group of people I didn't know, so I introduced myself and got the next round. As I come back with the tray, I hear them saying something along the lines of 'why is that b*tch still here? I thought she was just supposed to drop off a bicycle?' 'Ya, we don't want her to come to <this other town with more pubs> and now she is drinking with us?' 'She's so dumb' *proceeds to imitate and ridicule me as I was actively listening and nodding when I was having a conversation with my friend."
"Gave the beer to random people and walked right out after saying good evening to my friend and briefly explaining I did not appreciate being tricked into being a bicycle taxi for people who hate me directly after meeting me."
– ILikeLamas678
A Shocking Incident
"I was on my boat fishing for bass. I casted out my line and watched the lure hit the water but the line just floated in the air. Lightning and thunder crashed and the line fell to the water. F'k this sh*t, I'm out."
– fsh4fun051
Femme Fatale
"She lined my bed with broken glass put the blankets over it and I dove on in lol."
"Edit: She was violent/crazy and on drugs, was like the 20th attack I took and that made me really think lol."
– MyLifeForAuir1Ally For The Ex
"I found nudes of his ex (from ten years ago) that I’d previously asked him twice to get rid of tucked in a pair of MY socks. Our couples counselor asked why he’d kept them and he said, 'You know. In case I ever needed to blackmail her.' He said it like it was a perfectly normal and reasonable thing to plan to do. The therapist and I locked eyes and I noped the f'k out of there and moved out."
– Previous_Mood_3251
Most of these Redditors realized leaving their situation was better than dealing with the consequences of sticking around.
The latter is never a good option. Why remain in a scenario you know is already going to consume your soul?
The lesson for today is–Don't be miserable. Your sanity is worth saving.
Besides, you would never know that something better awaits if you just don't get the F out.As we enter into the summer months, people now have to decide whether or not they want their morning coffee to be hot or iced.
Lucky for them, it's delicious either way.
One could make an argument that foods that are equally delicious hot or cold are perhaps the best, or at least the most reliable.
And this can include foods which are not customarily sold both hot and cold (cold pizza anyone?).
Redditor NectarineOther4989 was curious to hear which foods people enjoy either hot or cold, leading them to ask:
"What is something that tastes good both hot and cold?"
Fresh out of the oven, or the next day!
"Cookies."- SuvenPan
Chocolate withstands all temperatrues
"Brownies."- Reasonable-Software2
Can't go wrong with fruit and pastry
"Pie."
"Apple pie."- Hak_Saw5000
This doesn't only apply to food
"Revenge."- pushthestartbutton
Let the flavor develop
"Banana bread."
"2 totally different flavors depending on warm vs cold from fridge."- nonkowledge
So many to choose from!
"Sandwiches."- Designer-Usual1691
A matter of textural preference
"Cheese, ya fools."- eat_dontpray_love
Under a hot greek sun, or during a cold winter's eve.
"Spanakopita."- mrsxpando
While there's no better smell than a batch of chocolate chip cookies fresh out of the oven, those eating them the next day likely aren't missing out either.