Anybody who works in customer service knows that the customer is most certainly not always right.
And yet, sometimes they really insist they are, even when they are so not. And sometimes the questions they ask are so tantamount to this point that you want to look around for a camera on a reality TV show and see if you're being punk'd.
Spoiler: You aren't...
Here were some of those answers.
Oh My, Karen
I used to work at Enterprise Rent-A-Car (We'll pick you up!). I went to pick up a customer (worth noting she was renting a car for a weekend getaway), called her when I got to her apt, and she came downstairs and had this conversation:
Lady: Ok, I'll follow you back to the office
Me (confused): I'm here to pick you up and drive you back to the office.
Lady: What am I supposed to do with my car?
Me: Were you planning on leaving your car at our lot over the weekend?
Me (more confused): Why are you going to follow me in your car? I can drive you back to the office, finish the paperwork, and you can take the rental car from there.
Lady (not grasping the concept): Well how are you going to get back?
Me: I'll drive us both, in this rental car, back to the office, where we can do the paperwork and you can take the rental car from there. That way, your personal car is still at your apt. And when you return the car on Monday, you can drive the rental car back to us, we'll close out the paperwork, and we'll give you a ride home. Sound like a plan?
Lady: That doesn't make sense. You're making this way too difficult. I'll just follow you in my car.
Me (thinking the customer is always right!): Ok!
We get back to the office, I finish the paperwork (still astonished she qualified to rent a car), and hand her the keys to the car.
Lady: Ok, how do I get my car back to my apt?
Lady: Can you drive my car back to my apt?
Me: I'm not authorized to drive your car. You're welcome to leave it here on the lot over the weekend if you want.
Lady: Ok, can you drive the rental car and follow me back to my house so I can drop off my car?
Me: This is what I was trying to do when I picked you up! There was no need to take 2 cars.
Lady: I'd like to speak to your manager.
Context - I was 16 during this
I work at chick fil a and I'm taking orders as you do, guy walks up and asks "Aren't you supposed to be in school?". I look down at the clock and see it's 6 pm. I look at him confused and say "No it's 6 pm". He asks again, I say the same thing again.
Then he yells "Alright, EFF YOU" and leaves
This Is A Special Level
I used to work at the UPS store in high school. Our last pickup was at 7:00 and we closed at 8:00 pm. Since we had private information and people's personal mailboxes in the store, security was a big deal.
It was 8:30. Our tills were counted down, the alarm was set, our copiers, fax machine, and computers were shut down, our lights were off, and we had closed and locked a ginormous red gate that separated the entrance from the rest of the store.
Some woman ran up to the door, and like some demon in a horror movie, she hurled herself against the glass and screeched like a banshee.
Keep in mind, we are very obviously closed with a sign saying we are closed, no lights on, and a giant red gate drawn down over the store.
She began pounding on the glass and frantically yelling at us. My coworker worried something was wrong, like maybe she was being chased and needed help.
He carefully opened the door just a crack to ask what was wrong. She immediately tried to wedge her hands and head in the crack and asked "Are ya'll open?" We informed her that we obviously weren't.
Her logic was "well you opened the door so now you have to help me".
She began wailing and crying that she had to mail a package. We explained that even if we were open, our last pick up was an hour and a half ago and we couldn't even mail it until tomorrow.
She protested and protested and we eventually got the door shut and locked. So we just stood there awkwardly in the dark, hoping she would leave. She kept pounding on the glass and saying "I know you're open!!!!"
As we debated what to do and if we should call the cops, this lady pulled out her cell phone and called the cops herself!
The cops arrived, we explained the situation, and the woman accused us of lying, despite the sign on the door saying we closed an hour ago at this point.
Then, in front of the officer and on security camera, the woman launched herself at my coworker and hit him in the face. She immediately jumped back and began fake crying that he had assaulted her.
We were dumbfounded. She ended up getting arrested and my coworker pressed charges.
So the stupidest question I got was "Are you open?".
Tues, Sat....Same Diff!
When I was a teenager I had a customer try to fight me because we didn't do the taco Tuesday discount for him.
It was the weekend...
Drive Into A Ditch I Guess
This was by far the most memorable dumb customer encounter. Years ago I worked for an Audi dealership as a greeter/shuttle driver and one blissfully quiet afternoon, a middle aged woman in a beige A6 pulled into the drive. Here's how the exchange went down:
Me: Good afternoon. How can I help you today?
Her: This light came on! (She points to the check engine light with concern in her voice)
Me: Yes. That's the check engine light...
Her (interrupting me): No! It's this one!!! (the CEL was the only light on at this point in time)
Me: Yes. That's the check engine light.
Her: Well what does it mean?
Me: There are literally thousands of different things that can turn that light on but if you go into the office there, one of our service advisors can plug in a little computer and they'll tell you what's wrong.
Her: (scoffs condescendingly) So you don't know what it means...
Me: Ma'am I think they can help you better than I.
Not The Same Thing But Ok
When I worked in a call center for home phone service, I had a guy call and angrily ask why we were still charging him for his phone service, since he had unplugged his phone from the wall a month ago.
All Living Things Need Water Sandra
I used to work in a pet store. One night a woman came in and said she had ordered a puppy off the internet and he would be arriving in the next few days. She had never owned a pet and asked several dumb questions, but the one that I'll always remember is "Do puppies need water?"
I used to work in a phone shop.
Had someone come in asking why their phone wasn't working properly. It was visibly scorched and melty. I asked why it looked that way. They said, it came up with an error message saying it had been too cold (not an error message I had heard of before, but I know phones can bring up errors for being too hot, so who knows) and so they had put it under the grill to heat it up.
Their first point of call was to cook it.
I said, that's why their phone wasn't working, and no it was not covered under the guarantee.
IT, got a ticket from a lady saying her screen is blank. I call, because I saw her in orientation and to be honest she seemed to have never used a computer before (despite being 19, and her title as a receptionist).
"Ma'am is your computer on?"
"I don't know, how would I check?"
coworker next to her grunts and turns on computer for her
"Oh! Ok it's on, now do I have to type out my username AND password to log on?"
No words could properly describe how I felt in that moment.
It's Cause She's Embarrassed
A woman came to the check out and handed me a bag of mozzarella. She asked me what the ingredients were and if there were any chemicals in it. I turned the bag around and started to read the ingredients out to her. She grabbed the bag out of my hand, angrily said "I could have done that myself " and stormed off.
People lie. The tagline of the popular TV series House, MD, was "everybody lies." That includes my parents and yours, folks.
Sometimes parents lie to their children to protect them. Sometimes they lie because it's easier than telling the truth. But unfortunately, not all parents are good people. Some lie to manipulate their children, or hold control over them. And that story is way more common than any of us would like to think.
"What is the most ridiculous/f**ked up lie your parents told you?"
People had plenty of stories to go around.
I Hate You, You Hate Me
"My dad got fed up of watching Barney the dinosaur when I was a kid, and one day when I asked to watch it, he said:"
"'Because Barney died'"
"I never did watch Barney again."-b14nn
"Not too f**ked up, but ridiculous. When I was little, my mom told me if I didn't finish my dinner my stomach would get very hungry and come up and eat my brain."
"A few nights later I woke her up at midnight crying because my stomach growled and I needed a second dinner or it would eat my brain."-DragonStangFlyer122
The Waltzing (Away) Matilda
"My Dad told I had an older sister named Matilda, but she kept screaming in the car so he dropped her off at the side of the road and left her there."
"It didn't stop me screaming in the car until one day he actually stopped the car and told me to get out. He only drove 10m away but I never screamed in the car again."-AnoniemGebruiker
Some are to control our behavior as kids, but some persist into our adult lives.
A Little Respite
"Around the time Toy Story first came out, my dad drove an Infiniti and he told us that he could press a button and go 'to infinity and beyond' to jump over other cars."
"He'd have us close our eyes and press the button and he'd speed up and pass the car in front of us while our eyes were closed. as a kid i was d u m b f o u n d e d and thought he was magic."
"It's actually a nice memory compared to the other ones on here lol."-nopenonotatall
Rooster Farts Needed
"We used to have a farm when I was a kid. My uncle gave me few hens he had and I told my dad that I want them to have baby chicks and sell them."
"He told me we need to buy you a rooster for your hens. I said why? They lay eggs and they don't need to have a male around. He told me the eggs won't be fertile and will never hatch."
-"'But what can a rooster do to make it hatch?'"
-"'He picks the back of their necks.'"
-"'Well I can do that with a needle every day!'"
-"'And then he farts in their butts..'"
"The worst part I remember is me running to my mom after we went home to tell her about my recent discovery……."-Rio1231233
Manipulation For One
"Gaslighting. About obviously wrong or easily disputable things."
"Like, I hated the babysitter I had from age 3 to 4. She was a b*tch who favored boys and didn't much like me either."
"I was an easygoing kid, but I hated her. My mother insisted all the way through college that I loved this woman. We'd go back to visit my hometown, and she'd force me to skip seeing my friends to visit this lady."
"At 16, these visits would go something like 'Hi.' 'Oh, it's you.' And then she'd ignore me and talk to my mother while I stared at a wall and nodded politely until we could leave."
"My mother doubled down on this every time I disagreed until one visit back to the church we used to attend (social center of small towns), this lady saw my mother coming and began the conversation with 'wasn't it funny how much your daughter and I always hated each other? I only watch little boys these days. Can't stand girls.'"
"My mom briefly attempted to convince both of us that we shared fond memories, but... By that point we were approaching 20 years of mutual dislike. It was a bit absurd."-TragedyPornFamilyVid
People Should Not Be Allowed To Be Parents
"My mom would drive us to random huge nondescript buildings, screaming the whole time claiming that it was the orphanage & that she was getting rid of us."
"Sometimes she would get out & physically pull our arms trying to rip us out of the car."
"If she was near the police station she would try it there too, telling us we were horrible kids & that the cops would understand and take us away from her."
"Which was super bold to me! it's a shame she never got caught in the act abusing her kids."-miserable-now
Lying can be a form of abuse.
Whale Toe Soup
"When I was younger i learned that mushrooms were a fungus and refused to eat them."
"My dad made me some soup with mushrooms in it and i threw a fit about eating it, so he inspected the bowl and told me they were whale toes."
"Apparently i was old enough to know that mushrooms were a fungus but not old enough to know that whales didnt have feet. >_<"-SelfBoundBeauty
Reversing The Lie
"It's not that f**ked up but it's kind of a revenge story. When I was very young my parents told me I couldn't get carbonated soft drinks cause they said it was bad for me and I could die. Mind you I was an hyperactive kid at the time."
"At one point I got a genius idea, I lived with my mother and my father would pick me up every weekends."
"My plan was Friday evening when my father would pick me up I would tell him 'mom gave me coca-cola cause she said it's okay you're going to your father's anyway.'"
"And at this moment my father accepted the fake challenge I have given him. The next Sunday evening my father gave me like a 1L of 7up just before dropping me off."
"So I was pretty excited, my mother asked me like what's up with you ? And I told her pretty much the same thing 'dad gave me 7up cause he said it's okay you're going to your mother afterward anyway' and then my mom took on the challenge too."
"They never spoke about it out loud it was kind of a war and I was the instruments. What they didn't know was that I was the evil mind behind it all. So all in all, I got my revenge, I got carbonated soft drinks and they never learned the truth until I told them years later."-lrdrchin
An Unforgivable Act
"I came home and my dog was missing. I searched for her for weeks. I was 10 so I couldn't really go anywhere to see if she'd been turned in. I called vets offices and stuff though."
"In my 20's I found out my mom took her to the humane society and dropped her off. I hope she found a new family that loved her the way she deserved to be loved. I hope that she didn't wait for us to come get her every day, crying for me."
"My mom has a dog now that she adores and the thought has crossed my mind to take her and drop her off at the local humane society and let my mom know how it f**king feels but I could never do that to another person."-SendRamenNoodz
Parents can be horrible people, too. And some of the parents in these stories no doubt deserve the "worst parent" award, swiftly and quickly rewarded to them upside the head.
But some of these lies are innocuous. Not all lies are bad things, and when they end up being kind of cute ones for your kids to make them happier, those are the best kind. But keep in mind that not being honest comes with a price. You may cause your child to resent you forever.
We've all been there. An old friend from high school shoots you a message and asks how you've been. They comment on how your kids are growing up or a recent accomplishment. You feel happy to hear from them only to get the dreaded “I wanted to share this exciting opportunity with you" and realize too late it was an MLM trap.
Some closer friends get cut off for far more though. If you had someone in your life who isn't supportive, tried to undercut you, or harm people, you wouldn't want to stick around. One Reddit user wanted to hear others' experiences with this.
Redditor KingBean_ asked the community:
“What's the moment you realized your close friend was an a-hole?"
There were some intense stories from other users who encountered major friend letdowns.
“The moment I couldn't be available whenever they needed, they lashed out and disappeared off the map, only to reappear recently because they wanted to crash at my place. No way.”
“or, yeah, just disappear for months and then text you "Hey! what's up? Miss you!" and then you realize they actually just need something from you...maybe that's not as close of a friend as I thought, I'm realizing.”
Some tricky toxicity.
“When he propositioned my girlfriend to have sex with him under the guise of making sure she was being faithful to me.”
“So if she accepts, he gets free sex. If she rejects, he's the "hero" for testing her virtue. Brilliant plan. What could possibly go wrong?”
“what he had tried to do made him no better than a rapist.”
“He tried to abduct a lost, drunk woman from a bar. We were getting ready to leave a crowded bar one night and my friend went to use the restroom. When he came back he was supporting a woman who was so drunk she could barely walk.”
“He said that she had lost her friends and we should take her back to our hotel room. I told him that we should help her find her friends and asked her for her name. My friend looked pissed and said that we should just go.”
“She managed to slur that her name was Amy. I then went to the DJ and asked him to announce to the bar that Amy had lost her friends, needed their help, and to come find her at the bar. During this my friend tried to walk Amy out of the bar, but security stopped him at the door.”
“Luckily Amy's fiends immediately came to the bar to get her and got her away from my friend. Afterwards my friend was pissed, because ‘I had ruined his good time.’”
“I told him that he was disgusting, that taking that girl back to our hotel would have been abduction, and that what he had tried to do made him no better than a rapist. I stopped hanging out with him after that.“
“Now he's got a girl he barely knows pregnant...”
“Everytime he broke up with a girl he would go on and on about how crazy she was. Everytime he got a new gf he would force every member of the friend group to be friends with her, which was really awkward because we knew how the story would end. Didn't help that he had a history of cheating.”
“He also liked to talk about who ever wasn't in the room. Once he started getting passive aggressive with my wife I blew up at him. Now he's got a girl he barely knows pregnant and they're both unemployed. F**k em.”
Power trip much?
“When he complained and got a server at Texas Roadhouse ‘fired’ over a $2 shortage...and was laughing and bragging about it. Like, it made him feel good / important that he cost someone their job.”
“As a side note, we are no longer friends and, about 2 weeks later, we (me, my wife, and daughter) had the same server at the same Texas Roadhouse.”
Taking responsibility is part of being an adult...
“When I realized I was her last close friend left. Shortly thereafter I started to open my eyes and understand why that was the case. A lot of it was that she is a master at justifying her own bad decisions. Nothing is ever a big deal to her.”
“When her electricity got shut off, it was because ‘stuff happens.’ When she got fired from her fourth job in a year, it was ‘ok, I'm going to cruise on unemployment and give myself time to focus on art.’ When she forgot someone's birthday, it was because birthdays triggered her anxiety.”
“And when she was served with divorce papers after refusing to attend marriage counseling, she insisted she had done everything in her power to save her marriage. She is never wrong in her eyes and is the only adult I've seen consistently regress in life because of it. In the end, a 12 year friendship devolved into an absolute nightmare for me.”
If your dog doesn’t like them, there’s your sign...
“I told him I liked a girl and he told me he liked her, too. No big deal, except he then pretended to ask her if she liked me just so that he could lie and say 'yeah bro she doesn't like you.'"
“He also sabotaged someone guy's relationship so that he could date his girlfriend, only to dump her a week later. A mutual friend casually said it was because the guy was a d!ck, and so he deserved to have his relationship sabotaged."
“He's also been telling me that random people 'really don't like me' even though I have literally never interacted with them, have hardly seen them, and mostly keep to myself. Even if it was true, how would he know? Why would these people who apparently hate me be talking about a guy that they've hardly ever met?"
“It's interesting because when I first brought him to my house, my dog kept growling at him. I brushed it off at the time."
Girl bye!Bai Girl Bye GIF by Originals Giphy
“he told me that she'd been thinking about it and there was no way the baby I was carrying could be by my partner, I must be lying to cover up sleeping with another man. She said she'd added up all the dates and it just didn't work. Then when I asked her to stop talking about it (because it wasn't true!) She told me I didn't have enough friends to cut contact with her. Wrong. See ya."
“I distinctly remember her bragging about how she lied..”
“Had a friend in college who would occasionally lie to get off work or make up a reason to seem more interesting is and then. I didn't think that much of it until I distinctly remember her bragging about how she lied to someone just because she could and how funny she found it that the person believed her and was making fun of them for it (when it was a ‘believable lie’) and I was sort of baffled that she thought her lying made the other person dumb and didn't just make her immoral or scheming. Due to this and other things we didn't remain friends for very long.”
“I found out my dad was dying and I have barely heard from her since.”
“When I spent years listening to her problems giving advice lending money when she needed it (I did get it back) and just generally being there for her then I broke down on her once when I found out my dad was dying and I have barely heard from her since.”
Friendship, like any relationship, has its ups and downs but it's important cut toxic people in your life. Friends celebrat each other's accomplishments, and also hold each other accountable when they've down something wrong. This is how we grow. Cheers to the positive friendships in life!
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Kids take a lot.
But it's not for everyone.
To those who NEVER want to have a child, what were your reasons?
There's nothing wrong with not wanting a child.
Let's rephrase that: there shouldn't be anything wrong with not wanting a child.
"... I can barely take care of a cat.
How do you think I would do with a child?"
"I was born this way. Have just never desired children. No particular reason."
"Same. I can be forced to come up with logical reasons but the real reason is - I just don't want to."
They Do Snatch Things Away
"I enjoy money and silence"
"I enjoy the most valuable things in my life, which are time and freedom.
I would resent anything that takes that away SO MUCH..."
Birth Is A Whole Other Thing
"I don't want to go through birth, I don't like the baby stage, children and toddlers are fun and can be adorable but not 24/7, I like money and the piece of mind that I won't do anything to screw up their lives, everyone I have said I don't want kids to will say I told you so
And finally I'm not responsible or mature enough."
Some people think too hard about what comes next, which is actually fairly considerate if they think they might want to bring a new life into this world. Your choices have consequences.
Thinking About Their Future Generations
"Too mentally ill from childhood trauma and have various auto immune diseases. Wouldn't be fair to have a child when I'm not completely present for them.
Love kids but not for me."
This Is The Point Of No Return
"Once I'm a mom, I can never not be a mom. I like deciding what I can do whenever I want to without having to care for a child, I feel like a partner is already enough 'compromise' (for a lack of a better word) of free time. Have nothing against kids though! Just not for me :)"
Looking For That Reasoning
"Imo, I should justify why I want kids instead of finding reasons why I don't want them.
In my case, I don't have a reason to want them."
"'I don't have a reason to want them.' Perfect answer for me."
Of course, there could be something else behind the decision to not bring a child into this world.
Already Lived Through It Once
"As the eldest sibling in my family, I've already lived out my maternal dreams.
Mental and chronic illness runs in my family and I can't risk passing it along.
I don't want to put my body through pregnancy.
It's a lot of responsibility and I rather live for myself and all the other things I rather do in the world."
How Many To List...?
"To sum it up:
- I like having my time and money to myself. Fancy sitting in bed late, drinking beer and ordering takeout? I can do that. Going out with friends at the drop of a hat with no worries? That too.
- My mental & physical health. Some issues are genetic in my family and I'd never wish that upon a child.
- This frankly isn't a world that I'd like to bring anybody into.
- I'm frankly quite selfish (I'd never, ever neglect a child however). I'd prefer the new clothes and games that I bought recently to a nappy / diaper bill.
I've just become an uncle so I totally understand how people can want a child, it's just mot for me personally."
Know The Importance, And Significance, Of What You Choose To Do
"I understand the immense responsibility & sacrifice they are and choose instead to work on myself and continue to nurture my own experiences and growth through the one life I have."
"There's a difference between wanting a child, and wanting to be a parent. One makes you a kid sound like an accessory, the other makes you think of the responsibility"
Never feel bad for making the choices you do. Trust your instincts, believe in your convictions, and know that whatever you decide on is grounded in your reason.
Some people are meant to raise children. Others are not. There's no problem with wanting to do either.
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Women Who Migrated From A Conservative Country To A Progressive One Explain How Their Lives Have Changed
Many of us living in the U.S. don't think twice about certain freedoms that aren't granted in other parts of the world.
Generally speaking, of course, we can wear whatever we want and behave without constantly walking on eggshells and worrying about consequences or judgment.
However, there are countries that look down upon women wearing suggestive clothing that aren't viewed as provocative in America. And when these women somehow find themselves here, it's fair to say it's quite the culture shock.
These are their stories.
"Women who migrated from a socially conservative country to a progressive country how significantly has your life changed?"
Having access to certain garments became life-changing moments for these Redditors.
"I come from a very conservative Mennonite (basically Amish) family. Luckily for me, my parents left the faith when I was born. My mother tells stories of being jealous of the girls at school who could have white socks because her family was extra conservative so she could only wear black. Imagine being excited about white socks!"
Feeling The Air
"For the first time I wore something above my knees and felt the air! I know it sounds silly but that to me tasted like liberalization.Other than that I feel safe and can hope to make a better future for myself. My rights are protected and I have discovered my voice."
Happy For Sparkle Sneaks
"I had a friend who was so excited to see sparkle sneakers. She wanted them sooo bad but she could never buy them since 'back home' where she had to return after college they would get her in big trouble."
"She looked at them like they were a puppy but wouldn't even try them on."
Freedom of fashion was not an option for these women at one time.
Clothing And Mixed Messages
"My wife didn't leave Turkey until she was 18. She grew up having it hammered into her that anything that attracted attention was a sexual signal and that she was to blame for anything that happened as a result. She was 12 years old worrying about sending messages to grown-a** men with her clothing choices."
Having The Choice To Wear Anything
"I moved from PH to Singapore. Now I can wear anything I want in the streets."
"Filipino here. There are wealthy areas in Metro Manila where you can wear whatever and be fine. Like crop tops or sports bras when jogging. Not so much in less developed areas."
"It's not illegal or anything, but people will stare and some will catcall or grope. If you complain, people will say that you're inviting that behavior by wearing revealing clothes."
"My sister's mother-in-law is Persian. She says watching the Handmaid's Tale reminds her of how things were before she left Iran. It was very westernized while she was growing up but then things changed..."
Life Change At 17
"Moved to the US when I was 17, now 23. I was free to wear miniskirts, drink in public, and hang out with male friends without having my moral character trashed."
"There's an undercurrent of rape hysteria that's very real but seldom explicitly talked about. My dad would freak out if I spent any time in my male cousin's room, despite the fact that we grew up in the same house and were around the same age. Your movements are stifled because every man who's not your dad or brother is treated like a potential danger to your chastity."
These women were subjected to constantly worrying about perceptions.
Weight Off The Shoulders
"It's everything. I can finally go for a walk without the fear of strange men following me and passing lewd comments. I can finally do the things I like (eating meat, having a drink of alcohol) without the implications of 'what will the society say.' We have a saying in my country, 'A woman's body carries the pride of the family'- what an awful weight to carry for any young woman. I can finally just exist and breathe."
Everything's Wonderful In New Zealand
"I experienced most of that my whole life in Peru, i was so pissed that I couldn't wear dresses or shorts in summer because people judges you for your looks or catcall you ugh I have anxiety because of the harassment but finally i can enjoy my life and feel awesome 😎 because I moved to New Zealand, best decision ever."
"My mom is German, but her parents went to live in Bolivia in the late 50s/ start of 1960s. She wasn't married at 15, like most of her friends were and the whole town was putting pressure on her parents. Father's were literally trying to buy my mother's hand in marriage for their sons, so at 17 she had to run away and married her first husband out of despair."
"That guy tried to kill her because she wanted to leave him a few years later. In the 80s, she had to flee the country since her 2nd husband wanted to force an abortion on her and he could've easily done that."
"She always told me to not get married at such a young age and to never lose your independence to a man. I guess her life changed in so many ways, I can't write it all down."
"PDA between couples, holding hands, kissing. Seeing gay couples holding hands. Just made me feel happy to see people getting to be open and in love."
Unless you come from the conservative countries mentioned above, it's hard to imagine life any other way than what you're used to.
Just imagine the reverse situation, where you find yourself suddenly losing clothing options and conforming to new customs in a country with uncompromising rules.
So don't knock sparkle sneakers. Because to some people, they represent a utopian society.