
It's hard working in customer service, especially with irate customers. You need to be able to empathize and understand where your customers are coming from, show sympathy, and be willing to help them with their problem. However, if they come at you ranting and raving about an issue which clearly has nothing to do with you, well, then you're free to rant about them on the internet.
Reddit user, u/[deleted], wanted to know the rudest of the rude when they asked:
What is the most bizarre reason a customer got angry with you?
Sir, Do You Want Me To Change The Day?
I worked at a Burger King in high school. A guy comes in one day complaining he put in money to get a newspaper in the machine outside, and it wasn't this Sunday's paper. He wanted a refund. I told him we didn't own that machine, and we weren't able to give him his money back. I also mentioned to him it was actually Saturday, not Sunday. He flew into a rage, threw last weeks Sunday edition of the paper all around the restaurant and behind the counter. My manager comes out, and threatens to call the cops.
Dude leaves screaming about how we ripped him off. Sometimes you can't fix stupid.
Ma'am, Would You Like Me To Spell It Out?
A woman and her high school daughter walk up to me while I'm working in Bath and Body Works. Here's how the convo goes:
Mom: We don't know what they are called, but you know those things you can wear around your neck and you clip keys or badges to them? Do you sell those here?
Me: Oh, do you mean lanyards?
Mom: WHAT DID YOU CALL ME?
Me: Nothing, you said you didn't know what those things are called, they are called lanyards. Unfortunately we do not sell them here. Maybe check Hot Topic?
Mom: Whatever, thanks for wasting my time.
As they turned to leave, the daughter turned behind her moms back and mouthed, "I'm sorry," to me. Poor girl, that mom was nuts.
Ma'am, You Know Fudge Isn't Strawberry, Right?
Apparently when she said she wanted a "hot fudge sundae" she meant strawberry sundae.
Ma'am, You Know That's Not Me, Right?
Apparently I didn't greet her at the drive thru with enough enthusiasm.. but the real gag is it wasn't even me on the speaker and when I corrected her she got even madder.
Sir, You Know I Don't Actually Make The Product, Right?
Worked at Walmart and this guy went through my line buying something for his tires. He accidentally got two different things. One was a lot more expensive than the other. He got pissed (looking at his receipt) and demanded to know why one cost more money. I looked at the products and noticed one had some gel inserted in the product. I told him this and he demanded to know why this made the product more expensive.
I explained to him I knew nothing about cars and was just a cashier but he could go to customer service to exchange the more expensive product for the cheaper one. He then refused to leave my line until I lowered the price of the more expensive product. BTW I was working the express check out line on Friday at 5:30 and a huge line was forming behind this man child. My manger finally got him to leave the line and go to customer service. Though his son was in line behind him and apologized for his father's actions.
You Understand I'm Not From Russia, Correct?
They noticed I had an accent (I'm from southern virginia and north carolina area) and pointed it out as 'Russian' i don't know how they possibly thought my accent was russian but I corrected them and they got angry that I was being 'condescending' to them.
No, My Best Friend Told Me It's True
I work at a store that retails car parts, among other things. A customer got mad at me when she asked me if we had an extension for seat belts in cars. I told her that we didn't carry any extensions and we never have and she proceeded to yell at me because her friend who is an expert in seatbelt extensions(?) had told her that we carried that type of extensions.
Sure, trust your supposedly "expert" friend rather than the person who actually works at the store and almost knows the full list of items we carry by heart She argued with me for a full five minutes before giving up because I was 'stubborn' for not helping her.
Starbucks Problems
His coffee didn't taste like the one he drinks at home.
I suggested he should drink his coffee at home then.
Who Would've Thought Subway Would Be So Hostile?
2 stories from my experience in Subway.
I had a guy verbally abusing me over a cup. Yes... a cup. His wife asked how much it would be for 2 cookies and a drink. I told her it would be $4 for the cookies and a SMALL cup. She walked away with the food and her husband came back... and oh boy. He told me it was always $4 for the cookies and a large cup. I tried to explain to him what his wife paid for and he cut me off, telling me I'm useless and people like me shouldn't have a job. He demanded to talk to my manager and told her lies, saying I told him to "Go F yourself". Luckily she told him to leave.
Another, I called an old male customer mate (I'm Australian, it's part of my vocab) and he went off like a sailor! Shouted at me saying he's a mystery shopper and will tell head office about me. Never seen his face again.
Can't You Do Something About The Sun??
Ice cream shop - lady was mad because her ice cream melted. About 10 minutes after she ordered it (and apparently didn't care to start eating it), in 90+ degree weather.
Wanted a new cone.
When Your Whole World Depends On $0.50
The place I used to work at always had a sale on one product each month for typically 50% off. However, that month instead of being 50% off the product was $9 off, which meant that the total price of the item was $10 instead of $9.50. There was no advertisement anywhere in the store that said 50% off. Everything relating to that product said $9 off. It was a small store so I was working alone when this woman came in.
Typically people browsed around a bit and then asked questions when they needed help, but she came right up to me and started yelling about how we were doing false advertising and that she should get the product for $9.50 instead of $10. It turns out she'd called the head office yesterday and yelled at them, but apparently she also felt like she needed to yell at someone in person. She continued to demand that I sell her the product for $9.50 until another customer walked into the store and asked what her problem was. She left after that and as far as I know never came back
*flips the table
It really is alarming how many customers out there get easily angered over the smallest things in the restaurant biz. Lady almost flipped the table and started crying when I told her we don't have steak on our 3 for 10 menu anymore.
"You guys suck."
A crackhead/petsmart customer yelled across the store asking if we could put a $600 tank on layaway.
When I told her no, she screamed out "you guys suck" and continued shopping.
Just A Stressful Day
A man threw a tantrum because laundry detergent was not EBT food approved. I told the couple several times to keep it off the conveyor belt until the first transaction was over. He kept loading it up anyway. His SO and I both told him to leave it in the cart so that it wouldn't come up to my register.
He then started throwing heavy items until he ran out, just in time for me to not kick him out. He was perfectly fine after the tantrum.
Do You See The Mistake You Made?
I work at a local pizza restaurant and I once had a customer come in with his two daughters. I brought them out their food and a few minutes later he called me over. He asked, "What's wrong with this pizza?" I didn't see anything wrong so I guessed that he wanted extra toppings and he said yes. I told him I would have them make him a new pizza and bring it out as soon as it was ready.
About five minutes pass and he comes up to the counter and says, "I didn't want to say this in front of my daughters, but how f-cking long does it take to add some mushrooms to a f-cking pizza? We have somewhere to be I don't have all f-cking day." I explained the misunderstanding and he stomped back to his table. I immediately brought him his new pizza and he ate it, visibly angry with me.
My manager told me to comp the pizza to make this guy happy and he said, "Oh you don't have to do that! Thank you!" Also, as he was walking out he said, "I left you a good tip! Did you see?"
F-ck that guy.
Sir, Please Stop Hiding Items In The Wheelchair.
He got caught having his 4 and 6 year old nephews hide merchandise under his wheelchair for the THIRD TIME. Mostly video games and controllers.
He accused me of hating disabled people as he was being kicked out. I was just the cashier by the front door. Literally wasn't involved at all.
Would You Like Me To Wait Outside In My Car?
I used to deliver pizza.
I had someone get irate and refuse the delivery because they'd ordered it to be delivered at 7pm and I got there at 6:55.
Again, You Understand I Don't Make The Products, Right?
I remember being screamed at every time the cigarette prices went up. "How am I supposed to afford that?" I don't know, sir; I'm a 15 year old girl.
note: This was 20 years ago, I think the law has changed but at least at the time, yes, minors were allowed to sell tobacco products! And yes, as a then 15-year-old girl sometimes being yelled at did make me cry!
What's the one reason a customer became furious with you? Tell us all about it!
It's highly believed that it is important to learn history as a means to improve our future.
What is often overlooked is that what is taught in history class is going to be very different depending on where you went to school.
And this isn't just internationally, even different regions of the United states will likely have very different lessons on American history.
This frequently results in our learning fascinating, heartbreaking and horrifying historical facts which our middle or high school history teachers neglected to teach us.
Redditor Acherontia_atropos91 was curious to learn things people either wished they had learned, or believe they should have learned, in their school history class, leading them to ask:
What isn’t taught in history class but should be?
The Irish Troubles
"The troubles."
"Too many people in America do not understand why a wall straight through Ireland would be a BAD idea."
"I’m referring to the Brexit referendum and possible outcomes."
"If people were wondering why we were talking about walls through Ireland in the first place."- CLCVS.
Forgotten elements of World War II
"What the Japanese did to the Chinese during WW2."
"Unit 731."- CaptainMcBoogerJew.
"Japan gets off easy for their war crimes in WW2."
"They killed an estimated 16mil Chinese civilians and another 8mil soldiers"
"Also, Pol Pot."
"Didn't know who he was until I was like 25."
"Worst dictator all time (in terms of percentage of population he decimated)".
The truth about the American Revolution
"That the American Revolution was part of a wider cold war type of conflict with France."
"The American Revolution was basically the UK's equivalent of the US version of Vietnam."- vinsant7.
The Dark side of Swedish history.
"As a Swede, I'd like to know more of all the horrible sh*t my country has done throughout history."
"It's a damn shame we're trying to hide our history."
"For example, Swedes killed a metric sh*t ton of all Polish people when we were at our strongest."
"That's the kinda sh*t we don't get to learn."- mogwandayy.
Colonization
"Basically what Belgium did to the Congo."
"A lot of people are telling me that they are taught about this actually."
"I'm glad to hear it because I wasn't taught about this in the USA during my public school days (1995-2008)."- EconArch.
The truth about "heroes".
"While teaching about historical Heroes they should also tell students about the unspeakable things some of them did."
"Many famous figures throughout history who are pillars of morality actually did many terrible things." - User Deleted
Intolerance for Mental Illness
"The dark history of mental illness treatments."
"I think it's worth learning about."- 7dayexcerpt.
Slavic Mythology
"Slavic mythology in Slavic countries."
"Don't get me wrong, I love both Greek & Roman mythology and as a person from the Balkans both of those cultures are part of my country's history and had great influence over not only my region but the entirety of the continent & the western world but I wouldn't mind knowing more about Slavic mythology as well."- ShorsShezzarine.
The truth about the CIA
"How the CIA was made and all the shady things they did over the years."- ALargeChip.
There is a lot about the history of our world, not to mention our own country which shouldn't be ignored.
And it's from learning from our mistakes that we really improve our future.
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So apparently we are in the endemic phase of this nonsense.
We have light at the end of the tunnel.
So what now?
Where do we go from here?
Normal seems like an outdated word.
How do we get back to normal though?
Is it even possible?
What are reaching back to?
Life pre-Covid.
Those were the days.
If only we could bring them back.
Redditor hetravelingsong wanted to discuss our new normal in this hopeful "endemic" phase. So they asked:
"What’s something random you miss about pre-COVID times?"
I miss people being sane. Though that maybe election cycle issues not COVID. We'll never know.
I thought I was Alone...
"Being able to grocery shop after 11 pm."
Reading_Rainboner
"Hell yes. I miss the days where the Walmart across the street was open 24 hours."
Small_Tax_9432
let's just go...
"I miss spontaneity... everything now seems to have a barrier of difficulty."
iidosee
"I live very close to Disneyland so I have an annual pass. My friends and I would just go there after work and hang out and grab a bite to eat."
"Now, we have to reserve a day to go. And most of the time, the days are at 'full' capacity so we couldn't even reserve. I don't want to schedule to hang out at Disneyland for a couple hours for July. So yeah, I definitely miss the 'lets go eat at Disneyland tonight?' texts."
mymymissmai
Not til 24-25
"Functioning global supply chains. Ah, the product you want has got microchips in it? 9 month wait."
richard-king
"Minimum, I'd been saying for a while now that I wouldn't expect a true return to normalcy in terms of electronics prices till 2024-2025. Although Crypto crashing through the floor really took some of the pressure off graphics cards which I really appreciate."
statiiic
WTF?!?!
"How affordable everything was!"
Disastrous_Hour_6776
"Yep. Today I was bagging up my things at the grocery store and I heard the cashier say to the lady behind me 'thats $78.12.' She had -- 2 boxes of Kellogg's corn flakes, a carton of 12 eggs, milk, strawberries, raspberries, blue berries, a small cheese cake, English muffins, coffee, and a small whole frozen chicken that could maybe feed 3 people if the meat portioning was small."
SnowyInuk
Sushi
"My favorite sushi place. It was good quality, close by, kid-friendly, and not too expensive."
InannasPocket
All of this... it was a simpler time.
NASTY
"As a retail worker, just how f**king NASTY some people have gotten."
DmitriPetrov*itch
"They applauded you for being an essential worker but won’t vote for policies that’ll raise minimum wage while insisting a wage cap for heavily paid employees."
sketchysketchist
CHANGES your DNA...
"Some of the people closest to me became very bitter and petty over the last 2 years. So many people have the 'crazy eyes' now."
__--__7
"So true and holidays with the family is like who has the biggest tinfoil hat building contest. How many jumps does your brain have to go through to think that the Covid vaccine CHANGES your DNA into the patented DNA so that the government now controls your body."
"So like vaccinated people now have a singular DNA set. I feel like I still have a chunk of my brain just broken off due to that comment alone. I was also told by same family member that I could never donate blood again due to the vaccine. I guess it is so my patented DNA doesn't affect people?? FYI my vaccinated butt just donated today fine and multiple other times after the vaccine."
tyreka13
Homeward Bound
"House prices."
adrianinked
"I'm resigned to never thinking I have a chance on owning property where I live. I'm 30 and just can't imagine it anymore. And I don't want to live anywhere else so, whatever."
Osdab2daf
"That didn’t happen because of the pandemic. That was already happening regardless."
CH11DW
Oh Mickey
"All Day Breakfast at McDonalds."
hutch2522
"It was honestly hell to do, and not very popular. ITs margins aren't anywhere dinner and lunch specials. ON top of that, the temperatures are such that They require its own grill, meaning that if you have 2 grills in shop, you are down 50% of lunch capacity."
Freyas_Follower
Way back when...
"Hanging out with friends. And I mean waaaaaay before Covid. Like 2006 back when I had some friends."
LoocsinatasYT
I miss the old days. Maybe we'll get back there.
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What do you believe?
Is there a GOD in the sky?
Is he guiding us and helping us?
Life is really hard. Why is that is a big entity is up there loving us?
Atheists have taken a lot of heat for what feels like shunning GOD.
What if they've been right all along?
Maybe let's take a listen and see what they really think.
Redditor __Jacob______ wanted to hear from the people who don't really believe all that "God" stuff. They asked:
"Atheists, what do you believe in?"
I'm waffling between G-O-D and nothing. So please give me some education.
911
"We need to look out for each other because help isn't coming."
cknipe
Peace Out
"More than 2 decades ago, a priest was giving a sermon in my church and he said 'our faith requires you to believe without question. Why call it faith if you have to ask questions?' I haven't returned to church. Not until my wedding day but you know what I mean."
asiangontear
Delusion
"When I was young I used to think that after death you would have access to a PC that you could see absolutely anything about your life. Stats, any question you had no matter how obscure, replays of moments, perspectives of others in relation to you. No matter what you wanted to know, if it was relatable to you, you could see it. I know it's silly, but as time goes on I just want it to be real, and I don't think I'd have any issue allowing myself to fall into that delusion."
eggwardpenisglands
I think nothing happens...
"Realistically, I think nothing happens. We literally experience nothing after death. Same thing that we experience before birth. We don't exist, so it's nothing. I think the tenant that we should follow while living is to try to be happy and healthy while minimizing the damage we do to each other."
"What I would LIKE to happen after death is whatever you believe in, exists. I think Christians should get to go to heaven if they truly believe in it, Hindus and Buddhists get reincarnated, and everyone else also gets to experience what they believe they will experience."
"'I would still experience Nothing. Maybe it's one of those things where at the moment of death their brain makes them experience what feels like an infinitely long moment in time where they experience their afterlife. I just think it would be neat for everybody."
Better_Meat_
Shrug
"Best advice I received from a dear senior on their way out. 'You win some, you lose some' shrug. Nothing divine, life is that simple and wonderful, accept it and move on."
Tune_Kindly
It all sounds pretty simple. Why are people so up in arms about Atheists?
Whatever
"I believe in a universe that doesn't care, and people that do."
imCIK
Cool with Empty
"Nothing. [Serious]."
rumblingtummy29
"I feel this way about death. When I was 5, my grandfather died and my cousin simple said, he is dead, that means you are gone forever. Everything ends up dying, even plants and animals. I'm now in my 40's and still have this simplistic view of life and death. People think I'm ambivalent to life and death but it's just what it is."
thepigfish82
puppet-masters...
"I think a lot of religious people struggle with the fact that we are all just swirling units of chaos. There is no grand plan or great orchestrator. I think that’s why people who are prone to religion are also susceptible to things like Q anon and the Cabal and all that. They REALLY want to believe that there is some almighty puppet-master who determines all of humanity’s fate."
Lngtmelrker
“we’re living in a society!”
"Just be a kind and empathetic person not because you’re worried about some cosmic justice, but because it’s the right thing to do. If there is some being that created us there’s no way they actually care about believing in it or adhering to some rules from over 2000 years ago."
"Also a big thing for me is that I find the idea that you need religion or the Bible in order to have morals and ethics pretty dumb. It’s pretty f**king clear that most evangelicals have neither. But my main thing is being a good person simply because, as George Costanza once said we’re living in a society!' If you’re only a good person in order to make it to heaven you probably aren’t actually a good and moral person."
conservative_genius
That's All
"You're born. You live. You die. That's it. After you die you cease to exist, the same as before you were born."
serefina
Believe what you want. We're all here together. So let's focus there.
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The list of what irritates me is endless.
I mean... breathing too loud or dust can set me off.
I'm a bit unstable, yes.
But I'm not alone.
So let's discuss.
Redditor Aburntbagel6 wanted to hear about all the times many of us just couldn't control our disdain. They asked:
"What never fails to piss you off?"
I feel like this article can go on forever. Let's get some highlights.
Wasted Time
"Meetings that could and should have been an email."
Sirena609
Lotto People
"Getting stuck behind people playing the lottery at a corner store."
thenuggetlover
"I also used to work in a gas station and you’re SO right. I f**king hated the lottery people. Especially since my store had a small staff and there was usually only one of us working at a time, which meant that I couldn’t get any of my other work done as long as they were there."
"And you’re right, it’s also pretty sad to watch. I had one lady who used to come in every day and spent hundreds and HUNDREDS of dollars on scratch tickets. One day, she won $200 after spending probably around $600 and she was so excited and saying she can 'finally pay her bills.'"
i-am-your-god-now
Aware...
"No situational awareness. Job, home, shopping, driving. Think for one minute and go about. OBSERVE!!"
Dizzy-Foundation8122
"My mom is one of those people who leave the shopping cart in the middle of the damn aisle and proceed to walk twenty feet away. After correcting her a million times to no effect I just walk away now so people don’t know I’m with her."
OutrageousEvent
Shut Up!
"Endless barking in the middle of the night, I love animals but that sh*t I can't stand."
Acceptable-Lemon2924
"Endless barking in general drives me up a wall. One of my friends dogs was barking almost an entire gaming session the other day. I wanted to reach through the computer and smack him for letting it go on."
bangersnmash13
Kindness
"People being mean to service workers, especially if the workers are very young."'
scaryboilednoodles
All of these things. I hate them all.
Admit It
"People who never accept fault when they mess something up. Like, why blame a million people when it was clearly you who did it???"
Quirky-Area-8978
From Above
"My upstairs neighbors."
lutzow89
"I had terrible neighbors at my previous apartment. It was a one person studio for students, but her boyfriend was clearly living with her illegally and he was loud."
"One night we knocked n the door at 3 AM because of the loud music and an unknown girl opened the door. I just thought they were having a little party. But the next door I saw the girl living there come home with a suitcase after having been away for the weekend... Her BF was cheating on her in her own apartment."
Th3_Accountant
Move Away
"People who sit directly next to me at the airport, movie theater, any other place where you can choose a seat when there is PLENTY of other seating."
BacardiPardy33
"I can’t YES this enough and the ones who can’t park for crap so they park so close you can’t open doors on one side of the car or the ones who park directly behind when you pulled through so the door won’t open to load groceries."
BacardiPardy33
It's Over
"People who try to restart old drama. Like I'm done with you, just leave me alone."
Tired_Potatos
"Yep, half the reason I've basically quit playing one of my favorite online video games. People keep bringing old crap up or sh*tting on on someone who used to be our friend. I got tired of it so I just ejected the game out of me."
CaucasianHumus
AHHHHH!!!
"People walking too slow in front of me with no way to get around them. It’s even worse if it’s a couple or group taking up the whole sidewalk. HAVE SOME SPATIAL AWARENESS FOR THE LOVE OF GOD!!"
_-v0x-_
Life in general pisses me off. I'm easy.
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