It's hard working in customer service, especially with irate customers. You need to be able to empathize and understand where your customers are coming from, show sympathy, and be willing to help them with their problem. However, if they come at you ranting and raving about an issue which clearly has nothing to do with you, well, then you're free to rant about them on the internet.
Reddit user, u/[deleted], wanted to know the rudest of the rude when they asked:
What is the most bizarre reason a customer got angry with you?
Sir, Do You Want Me To Change The Day?
Giphy
I worked at a Burger King in high school. A guy comes in one day complaining he put in money to get a newspaper in the machine outside, and it wasn't this Sunday's paper. He wanted a refund. I told him we didn't own that machine, and we weren't able to give him his money back. I also mentioned to him it was actually Saturday, not Sunday. He flew into a rage, threw last weeks Sunday edition of the paper all around the restaurant and behind the counter. My manager comes out, and threatens to call the cops.
Dude leaves screaming about how we ripped him off. Sometimes you can't fix stupid.
Ma'am, Would You Like Me To Spell It Out?
A woman and her high school daughter walk up to me while I'm working in Bath and Body Works. Here's how the convo goes:
Mom: We don't know what they are called, but you know those things you can wear around your neck and you clip keys or badges to them? Do you sell those here?
Me: Oh, do you mean lanyards?
Mom: WHAT DID YOU CALL ME?
Me: Nothing, you said you didn't know what those things are called, they are called lanyards. Unfortunately we do not sell them here. Maybe check Hot Topic?
Mom: Whatever, thanks for wasting my time.
As they turned to leave, the daughter turned behind her moms back and mouthed, "I'm sorry," to me. Poor girl, that mom was nuts.
Ma'am, You Know Fudge Isn't Strawberry, Right?
Apparently when she said she wanted a "hot fudge sundae" she meant strawberry sundae.
Ma'am, You Know That's Not Me, Right?
Apparently I didn't greet her at the drive thru with enough enthusiasm.. but the real gag is it wasn't even me on the speaker and when I corrected her she got even madder.
Sir, You Know I Don't Actually Make The Product, Right?
Worked at Walmart and this guy went through my line buying something for his tires. He accidentally got two different things. One was a lot more expensive than the other. He got pissed (looking at his receipt) and demanded to know why one cost more money. I looked at the products and noticed one had some gel inserted in the product. I told him this and he demanded to know why this made the product more expensive.
I explained to him I knew nothing about cars and was just a cashier but he could go to customer service to exchange the more expensive product for the cheaper one. He then refused to leave my line until I lowered the price of the more expensive product. BTW I was working the express check out line on Friday at 5:30 and a huge line was forming behind this man child. My manger finally got him to leave the line and go to customer service. Though his son was in line behind him and apologized for his father's actions.
You Understand I'm Not From Russia, Correct?
They noticed I had an accent (I'm from southern virginia and north carolina area) and pointed it out as 'Russian' i don't know how they possibly thought my accent was russian but I corrected them and they got angry that I was being 'condescending' to them.
No, My Best Friend Told Me It's True
I work at a store that retails car parts, among other things. A customer got mad at me when she asked me if we had an extension for seat belts in cars. I told her that we didn't carry any extensions and we never have and she proceeded to yell at me because her friend who is an expert in seatbelt extensions(?) had told her that we carried that type of extensions.
Sure, trust your supposedly "expert" friend rather than the person who actually works at the store and almost knows the full list of items we carry by heart She argued with me for a full five minutes before giving up because I was 'stubborn' for not helping her.
Starbucks Problems
His coffee didn't taste like the one he drinks at home.
I suggested he should drink his coffee at home then.
Who Would've Thought Subway Would Be So Hostile?
2 stories from my experience in Subway.
I had a guy verbally abusing me over a cup. Yes... a cup. His wife asked how much it would be for 2 cookies and a drink. I told her it would be $4 for the cookies and a SMALL cup. She walked away with the food and her husband came back... and oh boy. He told me it was always $4 for the cookies and a large cup. I tried to explain to him what his wife paid for and he cut me off, telling me I'm useless and people like me shouldn't have a job. He demanded to talk to my manager and told her lies, saying I told him to "Go F yourself". Luckily she told him to leave.
Another, I called an old male customer mate (I'm Australian, it's part of my vocab) and he went off like a sailor! Shouted at me saying he's a mystery shopper and will tell head office about me. Never seen his face again.
Can't You Do Something About The Sun??
Ice cream shop - lady was mad because her ice cream melted. About 10 minutes after she ordered it (and apparently didn't care to start eating it), in 90+ degree weather.
Wanted a new cone.
When Your Whole World Depends On $0.50
The place I used to work at always had a sale on one product each month for typically 50% off. However, that month instead of being 50% off the product was $9 off, which meant that the total price of the item was $10 instead of $9.50. There was no advertisement anywhere in the store that said 50% off. Everything relating to that product said $9 off. It was a small store so I was working alone when this woman came in.
Typically people browsed around a bit and then asked questions when they needed help, but she came right up to me and started yelling about how we were doing false advertising and that she should get the product for $9.50 instead of $10. It turns out she'd called the head office yesterday and yelled at them, but apparently she also felt like she needed to yell at someone in person. She continued to demand that I sell her the product for $9.50 until another customer walked into the store and asked what her problem was. She left after that and as far as I know never came back
*flips the table
It really is alarming how many customers out there get easily angered over the smallest things in the restaurant biz. Lady almost flipped the table and started crying when I told her we don't have steak on our 3 for 10 menu anymore.
"You guys suck."
A crackhead/petsmart customer yelled across the store asking if we could put a $600 tank on layaway.
When I told her no, she screamed out "you guys suck" and continued shopping.
Just A Stressful Day
A man threw a tantrum because laundry detergent was not EBT food approved. I told the couple several times to keep it off the conveyor belt until the first transaction was over. He kept loading it up anyway. His SO and I both told him to leave it in the cart so that it wouldn't come up to my register.
He then started throwing heavy items until he ran out, just in time for me to not kick him out. He was perfectly fine after the tantrum.
Do You See The Mistake You Made?
I work at a local pizza restaurant and I once had a customer come in with his two daughters. I brought them out their food and a few minutes later he called me over. He asked, "What's wrong with this pizza?" I didn't see anything wrong so I guessed that he wanted extra toppings and he said yes. I told him I would have them make him a new pizza and bring it out as soon as it was ready.
About five minutes pass and he comes up to the counter and says, "I didn't want to say this in front of my daughters, but how f-cking long does it take to add some mushrooms to a f-cking pizza? We have somewhere to be I don't have all f-cking day." I explained the misunderstanding and he stomped back to his table. I immediately brought him his new pizza and he ate it, visibly angry with me.
My manager told me to comp the pizza to make this guy happy and he said, "Oh you don't have to do that! Thank you!" Also, as he was walking out he said, "I left you a good tip! Did you see?"
F-ck that guy.
Sir, Please Stop Hiding Items In The Wheelchair.
He got caught having his 4 and 6 year old nephews hide merchandise under his wheelchair for the THIRD TIME. Mostly video games and controllers.
He accused me of hating disabled people as he was being kicked out. I was just the cashier by the front door. Literally wasn't involved at all.
Would You Like Me To Wait Outside In My Car?
Giphy
I used to deliver pizza.
I had someone get irate and refuse the delivery because they'd ordered it to be delivered at 7pm and I got there at 6:55.
Again, You Understand I Don't Make The Products, Right?
I remember being screamed at every time the cigarette prices went up. "How am I supposed to afford that?" I don't know, sir; I'm a 15 year old girl.
note: This was 20 years ago, I think the law has changed but at least at the time, yes, minors were allowed to sell tobacco products! And yes, as a then 15-year-old girl sometimes being yelled at did make me cry!
What's the one reason a customer became furious with you? Tell us all about it!
What could possibly go wrong?
It turns out there are so many variables that can contribute to making the bride and groom's celebration a major matrimonial miss.
Curious to hear examples of weddings gone wrong, Redditor lolf**kno asked:
"Those who have been to a ruined wedding, what happened?"
Dramatic brawls and speeches plagued these weddings.
Catty Attendees And Booze
"Very beautiful wedding in a huge barn at this apple orchard. They must have spent a ton of money on the decorations and catering because it looked like something out of a magazine. The ceremony was great, the flower girl did her thing, the vows got everyone choked up. Everything seemed to be going well. Not even 15 minutes into the reception the mothers of the bride and groom getting into a full out brawl, hair pulling, red wine being thrown. Their sons jump in to defend their honor, chairs start being throw, tables are flipped, parents are grabbing children and running for their lives."
"​The bride and groom are horrified and leave immediately and head back their honeymoon suite. My fiancé and I left after this as well but we heard from some other friends that most people ended up staying and getting wasted at the open bar on the bride and groom's dime. Apparently, the fight started because one of the groom's sister complimented the bride's grandmother's dress. The bride's mom thought she was being sarcastic and called her a b*tch, then the drama ensued. Mind you they had all been pregaming the wedding pretty hard."
– AdmiralWackbar
Playing For The Drunk Uncle
"I played a wedding where as we started playing the set, everyone ran outside and nobody was to be seen for the rest of the night."
"I originally assumed it was because nobody liked us but the bride came in afterwards and said there was a huge fight involving multiple members of both families and everyone basically went home upset, injured or in a police van."
"We couldn't stop playing since we were payed and it was our job, and the only person watching was the drunk uncle dancing on his own asking for requests we didn't know."
– TornApartByLisa
Maid Of Honor Speech Goes Off The Rails
"Was a guest of friend of the bride, did not know anyone attending. Very expensive over the top place, several hundred guests of this very Italian wedding. Maid of honor grabs mic at the cocktail hour begins her speech, rambling, drunk. Quickly devolves to stating the recently deceased mother of the bride was against this wedding and that's basically what killed her. Plus Vinny will never give up sex workers. She is tackled by several people and dragged away."
"The happy couple is separated and divorced within a year."
– Rocky1268
This is what happens when bad luck crashes weddings.
Tumbling Into The Sunset
"I work at a golf course with a lot of history behind it. We do wedding venues inside the clubhouse and the actual ceremony is held outside by the historic water fountain and large pond."
"First problem was the weather. I live in the high desert and it was very warm. A solid 90 degrees that day and it was also pretty windy. So everyone's outside, no umbrellas, no ezups."
"The next problem, and probably the worst, was the golf cart incident. The bride and groom wanted to 'ride into the sunset' on one of our golf carts. Drive around a little bit on the golf course. To be fair, it is beautiful on the course during sunset. However the cart had somehow gotten a nail in the tire, tire went flat, battery on the cart went crazy and the cart ended up freaking out. It came to an complete stop from 15mph to zero. The wheels and mechanisms locked up, almost seizing. Both the bride and groom (fairly overweight mind you) both fell out and rolled over a few times. They were totally okay, just a few bruises and perhaps a bruised ego or two. So retrieving that cart was fun."
"And last but not least, the power inside the clubhouse went out to do the high winds. There was no after party available. Only the cake was cut, hardly any food was given out. Yeah, not a great day to cover for someone on your day off."
– Itsallover_
Foggy Memory
"I was not born yet, but my parents rented the observation deck on the Hancock building in Boston for their reception. Tallest building in the city, beautiful view. My dad pored over historic weather charts to figure out what day was statistically most likely to be nice out. Day of the wedding comes and of course, thick fog unlike anything they'd ever seen before. Couldn't see a thing out the windows of the room they had picked specifically for the view."
"Worked out well though, they were happily married for nearly 30 years before cancer took my dad's life a few years ago."
"There's one other funny anecdote from that wedding: The wedding was held in Kings Chapel, which is an incredibly historic church here in downtown Boston that's somewhat of a major tourist attraction. To close that on a weekend afternoon for a wedding, it turns out, was not very expensive. The tourists waiting outside to see the church didn't know that, though, and someone started the rumor that my parents were incredibly wealthy, maybe even Kennedys. As a result, there were tons of people taking photos of them when they left the ceremony. Not sure if any of them ever figured out that my parents were most certainly not rich or famous."
– mimicthefrench
Morbid Surprise
"I was best man at my sister in laws wedding (stepped in for the brother of the groom, that's another story entirely)."
"For a whole year of planning all the bride (SIL) wanted was a dove release while they said handwritten vows to each other. Very small, non denominational (most of the family are atheist anyway) wedding."
"Day arrives (early summer) and something is off with the bird handlers. They show up a bit late and are sourcing help from the wedding party to get everything in line. When the time comes to say their vows I help the handler carry the chest with the doves in it over to what is to be the altar where the bride and groom are standing."
"Vows are just about wrapping up and the handler gives ME the signal to open the chest. I open it and see 20-30 DEAD DOVES IN THE CRATE!!!! I immediately close it to try and limit who knows what happened. Too late. The look of horror on the bride's was all that was needed. We spent the next few hours trying to cheer everyone up but by the end of the reception the entire wedding party had organized and filed animal cruelty complaints on the handler. It was all anyone could focus on."
Tragic losses unfortunately befell leading up to or at a couple's nuptials.
The Wedding Guest Who Left Too Soon
"When I was 6 or 7 I went to a cousin's wedding. Everything was fabulous for little me, so much sugar everywhere, basically heaven. The reception was in a big community center that was reserved for the occasion. Went to the girls' bathroom, passing by the men's room to see my uncle on the floor. Went back to the main room to tell my dad my uncle was looking weird. Well, uncle had a stroke and had died."
"The bride spent the rest of the afternoon crying, and everyone except close family left."
"Bright side is the mariage is still going strong 20 years later, despite what happened that day."
– DecadentOrange
A Terminal Diagnosis
"Leading up to my friends wedding his father had been battling cancer after a terminal diagnosis. And it was touch and go whether he would be well enough to attend the wedding, in the end he was too unwell to attend despite wishing that he could."
"Just as we got to the wedding reception my friend was informed that his father had just passed away. It was devastating."
– boatson25
Wedding Crashers
"Happened to my classmate. He is successful middle level manager, divorced, about 35yo or so. Found a girl of his dreams but from a provincial poor town. The girl insisted to have the wedding in her town to show off her 'success.' The wedding is crashed by her old friends including male friends who are not that sophisticated and have some tense feelings towards the successful groom from the city. Somebody starts a fight in the middle of wedding, groom is trying to stop it and got stabbed in the back. Died right there. And he was my classmate."
– anarchyinuk
​An Unfortunate Trespassing
"The wedding was at a state park that's famous for its giant gorge/waterfall. I don't know whose idea this was, but someone suggested a photo overlooking this gorge and everybody was game. The wedding party went around a stone security barrier and the maid of honor literally fell off the cliff to her death. It was like 500+ feet."
– SingzJazz
With a lot riding on a wedding to go off without a hitch, the mounting pressure is one where something is surely to buckle.
And because wedding guests are usually inebriated and high on the buzz of celebration, they throw caution to the wind and make some choices they wouldn't make under normal circumstances.
People's ill-advised actions can have regretful consequences, but no one expects death to be an outcome.
Fortunately, the weddings I've attended or heard about from friends were not as catastrophic as the anecdotes mentioned above.
While the Redditors' stories are sorrowful, it gives me a sense of relief these devastating examples are rare occurrences.
Have we met? That is an actual question I asked a gift giver once. (Who shall rename nameless) Football tickets. FOOTBALL TICKETS?! Who? What? I can't.
Looks Familiar
Broad City Wow GIF by Comedy CentralGiphy"My own scarf. Yes, that's right, my mother went into my room took my only scarf, wrapped it and gave it to me like it was a new scarf."
Devastation!
"Thought I was getting a bike for my 15th birthday but my foster parents announced that they were sending me to a group home after living with them for 11 years. Devastation! That place was a wake up call. More independence then at my foster home but those kids had it really really bad, 12 year old heroine addicts, abuse... what the entire hell! I hurried up, graduated from high school at 16 and got the hell out of that place. I turned out ok, work in the legal field, live in Las Vegas. I did forgive my foster parents before they died."
The Forgotten One
"My brother and I worked for a farmer one summer, and he paid us with a used car. At the end of the next year, my brother graduated high school, so my parents paid me out for my half of the car, and that was his graduation gift. I gave them all a big discount compared to what it was worth. So like $500 for my share of a $2500 car."
"2 years later, and I needed $50 for some graduation fees, so I borrowed it from my mom until I could get to the bank. (Before mobile banking and ATMs everywhere.) Later, when my mom is telling me they invited all their friends over for a 'graduation' party, I asked if they had gotten a gift for me. "Well I gave you fifty bucks."
"I paid it back the next day, and she didn't blink. The 'graduation party' was just my parents friends, who said congratulations to me, but it wasn't really for me. A few years later, my little sister graduated, she got a car. They bought a used car for her, and our other little sister got the same when she graduated. My parents are mostly nice, and I never felt like they singled me out at birthdays or anything. Just my graduation seemed like I turned invisible."
Office Party Fail
"HR complaint from two subordinates fighting over how to throw me a surprise birthday party."
- BBoySlim
"I've never worked in an office environment, but the stories I've heard of people being required to buy a cake for the whole office and to celebrate their birthday with their coworkers would be enough to keep me in blue collar work for life, were it not for the fact that I love being active and working with my hands and could never sit at a desk all day anyway."
Basics
law school finals GIFGiphy"My Asian mom's gift was "no extra Kumon homework after school homework" so my birthday gift was that I didn't get extra homework from her."
Regifting is trash behavior. Do better. I'd rather you just say I forgot. Or... I just don't care for that much. But regifting? No.
season 4 lint roller GIF by Veep HBOUnlucky 13
"Stomach flu and my first ever period, at the same time. I think it was my 13th birthday."
- kelpself
"Omg, exact same story for me. It was my 13th birthday and my family took us kids to visit our relatives in Subsaharan Africa for the first time. I was sick, jetlagged, overheated and riding down a bumpy road in a Jeep driven by my dad in the complete darkness. We had just eaten at a restaurant where I found a giant scarab beetle in the bottom of my soup bowl. I have flashbacks to this day."
Lazy Thoughts...
"My grandparents have been gifting me (and my brother) the same set of three vice grips for almost 10 years. Collectively we have 60 vice grips. I don't know if they bought a pallet of them, or where they are coming from. GET A GRIP GRANDMA!"
"I had a friend who's father was famous for doing Christmas shopping at the last minute. One year she complained that she went downstairs on Christmas morning and found, sticking out of her stocking, a spatula. Her birthday was a few days after telling that story, so myself and her friends all decided to get together and get her spatulas for her birthday, as a gag gift."
"Well, when it was our birthdays she retaliated. Which lead to a counter-offensive. And soon a new tradition was formed. And guys, I have so many spatulas now. Everything from dollar store cheap plastic, to hand-carved spatulas, a golden spatula, and even a replica of the famous Malaysian fighting spatula."
"I've got seasonal spatulas. As in, today it's time to pack away the Christmas spatulas and bring out the heart-shaped Valentine's day ones, followed by the bunny-shaped Easter ones. We've also been passing around this clip from the Weird Al Yankovic movie UHF. "Spatula City, we sell spatulas, and that's all!"
Their ultimate whack-a-doo move...
"A pair of homemade custom pajamas. Only problem was that they weren't made yet. It was just the fabric and a promise to make them for me. I had to give the fabric back and I never got the pajamas."
"Holy cow my parents do crap like this. It's so freaking weird. Their ultimate whack-a-doo move was to give my wife and I a few acres of their property."
"Nothing legal just at our wedding they gave us a card that basically said 'have some land.' When the dust settled I asked what they thought we would do with it, they said build a home. I said ok, gonna need legal ownership for like building a house. They said sure we will get right on that. Then they decide to sell out and retire and never mentioned our wedding 'gift' again."
Gross...
Disgusted Steve Carell GIFGiphy"My grandma got me a hairbrush with a plastic horse head handle. The horse head was all chipped up and there was hair in the brush."
Bummer...
"My Godfather sent me a Birthday card each year which said, he paid 100 bucks to a bank account which I was supposed to get, when 16yo. He then got into alcohol, used all the money and died."
Oh for God sake, why even bother giving anything at all? Lint rollers, used brushes, homemade pjs... y'all ever hear of a gift card? Just put five bucks on it and call it a day. You can't hide cheap, so stop trying.
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I definitely wouldn't turn down an excursion to AREA 51. I'd like to poke around and get a sense of the place. I've never personally been up close and face to face with a "non-Earther." Not sure I'd like to be...
TV Truth
x files monkey pee GIF by The X-FilesGiphy"UFOs/Aliens are a cover for all of the secret projects that the government is working on. Actually stole that from the X files."
Birth
"How human birth parallels alien abductions:
- Babies are taken from their home (womb)
- They still developing sight, so they see bright lights and grey figures.
- They hear an "alien" language they don't understand.
- They suddenly feel cold after leaving their womb.
- They are in a surgery room being poked with tons of instruments.
Long story short: some people suggest that abductions are just people who had memories of their birth."
In the Mind
"I just don't think anyone will ever see this. But I think that UFO's are the projection of our unconscious collective mind. Everything that exists in reality, also exists, in our immaterial mind. Is it possible that the insides of our mind are also just one drop in the ocean of consciousness... and together we create the material reality were in, simply by experiencing it in a real way, inside-out through our senses."
Flyover...
"My father was an aircraft mechanic and fabricator for test and spy aircraft for the USAF. He spent 75-85 working with test aircraft. He said that when they were going to do a test, that could possibly be seen by the public, they would make a betting pool on how many UFO reports local authorities and flight towers received."
Under the Sea
sci-fi ufo GIFGiphy"I like the idea that some UFOs aren't machines. Instead they are some sort of Upper-Atmosphere Jellyfish. I found the issue of Fortean Times that had this article. Here's the cover: http://ft.gjovaag.com/q/images/a/ae/FT291.jpg"
- BigD1970
Interesting. There are some ideas we can look into. None of it proof, but possibilities. There are certainly plenty of future film ideas.
Like 2012...
"We are like that un contacted tribe and everyone agrees not to bother us."
"I've heard it explained from a channel (idk if you know what channeling is) kinda like this. First of all, we as a species tend to freak out, shoot first and ask questions later. Most humans would have a literal psychotic break. You have to believe in vibrational energy as it relates to our consciousness."
"The aliens (certain ones) are at such a higher level that it would be jarring for us to come in close contact with. We are slowly getting there but it's a process. Like 2012, end of the Mayan calendar, wasn't the end of the world it was the end of an energy cycle that we as the human race had never made it past before."
"Previous civilizations have been destroyed or destroyed themselves before they got this far. We passed a point where we are very unlike to destroy ourselves anymore. This doesn't mean we won't see some real bad hardships yet but we will keep progressing."
- falecf4
"train your eyes"
Dancing GIFGiphy"I was a firm believer in t em when I was in high school and kept googling theories and info in my spare time and during my study halls. They said their bodies were so lightweight or something that the reason why you can't see the evidence is that they disintegrate before hitting the ground."
"And then LOL it was so funny, some people would swear you could "train your eyes" to see rods... HhhahAHAHAHA. Like there were these experts. Video showed him walking around with a serious face, then pointing. And he's like, "that was one just there." "You can't see them, you have to be used to them... like me."
"I've spent many years immersed into hunting them finding them. That's why I can see them." And then one day China, who loves occult stuff, had like a lab that set up a nighttime camera to capture footage of rods at night... then realized they were normal bugs at overexposure. lol"
Lurking
"The Dark Forest theory. Basically the theory that the reason we haven't made contact is because all the other civilized life in the universe/galaxy knows not to broadcast their location. They've learned that there's something awful or predatory lurking in the dark forest of our galaxy, and that it's better if they keep to themselves."
Unknowns...
"That the universe is so vast that we haven't been discovered yet."
- neoastic
"This makes sense to me because traversing the distance to or from even our our stellar neighbors would require technology that is not known to us now or likely to be known by us anytime soon if it's even possible at all. To assume without evidence that aliens could possess this technology and have visited us does not meet my skeptical standards."
- KZED73
Back and Forth
back to the future great scott GIFGiphy"Time travel exists, and UFO sightings are actually future humans coming back to our time. That is why they are so discreet, and never openly make contact."
I hope time travel exists. Now that I'm onboard for. If aliens do exist... just come on out guys. We could probably use your help.
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