Children Of 'Let Me Talk To The Manager' Parents Reveal What It's Really Like
For a time as a child, you're essentially powerless and beheld to your parents whims and feelings, some of which are not all that charitable.
For example. Your parents are unhappy with the service at a restaurant. They yell at the waitstaff and then demand to speak to a manager. You're forced to sit there while they continue to yell, yell, yell. Yet you can do absolutely nothing.
u/i-am-cheese-1317 asked:
Children of Entitled Parents, what was it like being "that" kid?
Here were some of those answers.
Staying Home
GiphyMy mom is very I-want-to-talk-to-your-manager. She complains about stuff and treats service workers poorly because she sees them as beneath her. She doesn't demand free stuff, and usually doesn't ask for discounts, but she definitely complains about EVERYTHING. Like she once nearly made a phone store employee cry because the in-store stock was different from the website and my mom tried to argue with the poor girl and asked where she could lodge a formal complaint.
Anyway. Pretty much from a young age I was embarrassed by her behaviour, because I never saw any other adults behave like that and I knew it wasn't okay and wasn't normal. I stopped going places with my mom because I knew she would just be a jerk and I didn't want to be associated with it. By the time I was a teenager I'd try to slip notes to employees apologising for her behaviour.
From Oil Money To Borrowing Money
After losing her job in oil and gas which paid >$150k a year, I got the pleasure of paying her property taxes while she took out a reverse mortgage to "renovate the ($600k) house for sale," which never happened. The end result was her being $150k in debt with an unsellable house.
Then her BMW broke. Then her Jaguar broke. She refused to look for work outside of her industry for 3 years, then finally picked up some minimum-wage work 3 years ago. The catch was, she needed my (paid-off, Japanese, 4-cylinder economy)car to get to work. I haven't lived with her for 15 years and walk to work, so it was feasible.
This year, she's been laid off and expected that I was going to keep paying her property taxes while driving my car. I told her I won't give her a dime and I'm taking my car back if the house isn't on the market. She acted like a bratty teenager and continues to accuse me of "threatening" her.
I'm looking for a lawyer... ideally I'll sue her for the money she's borrowed, but ultimately I just want her out of my life entirely.
An Audience
I'm not the child of an entitled parent, but my boyfriend sure is.
His mom is something else, let me tell you. I think the first time I realized I was not going to get along with her, she had taken me and my children to go get McDonald's for everyone.
I already didn't want to go, because I didn't know her well enough to be alone with her for any lengthy amount of time, in my opinion. But went to make my boyfriend happy.
A trip that should have taken, like, twenty minutes tops (she was getting food for 6 people) wound up taking close to an hour.
When we got there, in the drive through no less, she took her sweet time ordering and asking these people all manner of questions about the food. We had everything picked out beforehand, so she spent an extra ten minutes questioning them for just her order alone.
THEN, we get to the window and her card won't work. They tell her that it's their system, not the card. They always have issues with whatever type of card it was she had tried to use.
Now, this woman has all manner of credit cards in her bag. She also always has at LEAST two hundred dollars cash on her. My point being, she could have used a different method of payment. Instead, she makes them run the card, like, six more times. When that doesn't work (and she's been screaming at the poor drive through person the entire time) she pulls up and parks.
Makes me and my kids get out with her because she's acting like a raving lunatic. Says it's because she'll need our help carrying the bags, but it's because she wants an audience.
We go in, and she then proceeds to degrade the kid at the counter. Calls him names. Tells him she's going to call the owner of this particular store because she KNOWS her card will work here and "someone's doing something funny." The whole time, I'm apologizing.
I told my kids to go play so they wouldn't have to witness it. I even offered to pay for the damn food. But she was making such a scene that they just gave her the whole order for free. Like, refused to take my money (probably because she screamed at me for even offering) and told her she had her food, and to leave.
I have hated her ever since.
Isn't It Exhausting To Be So Negative
My parents are fairly relaxed but my paternal grandmother was what's known now as 'a Karen'. I hated being around her. Anywhere we went, she would find a reason to draw attention to us by loudly complaining or criticising everything she could.
Scoffing at merchandise in various shops, scolding employees for things they had no control over, sending food back multiple times in every restaurant, all of that kind of stuff. I've never been that sort myself and even if I'm upset by something, I make it clear to the poor employee that I know it's not their fault in any way. I learned how NOT to behave from her.
Boy, Was My Face Red
Embarrassing. I rarely went with her because I was always mortified, then when I was old enough I would offer to go for her - that really helped. She'd love the opportunity to stay at home while I did the errands.
But oh my god introducing my partner to her was so embarrassing. We went to a fancy seafood restaurant and she orders Pinot Grigio (this place so fancy that they give you the spit bucket for wine). He comes over with the white and she starts screeching "I didn't order THAT! I ordered RED!" and he kind of stutters and it's obvious this poor lad is about to panic.
I'm like "no mum, you definitely said Grigio" (poor boyfriend has no idea what we're talking about because he's not a wine drinker). After insisting she definitely said grigio (me reasoning that I thought to myself "Oh I don't like white so I won't drink tonight" - a lie, I never drink when out with her so I can drive because she always insists on driving home drunk) she accepts her mistake, but doesn't apologise to the waiter who's been awkwardly standing there while we had this discussion. I apologise to him and my mum later says "You know, it's really embarrassing when you apologise for me. You don't have to apologise to them. It's their job!" but I just reminded her that I work in food service so I understand how it feels to be treated like garbage at work and like to make things easier.
It Backfired
It was the most embarrassing thing. I think it's what partially contributed to my social anxiety because she would just make a scene about every little thing. It made me wanna just dissolve into the floor sometimes, I would just cry sometimes too. Like really?
Now it just makes me angry thinking back on it, but I still hate complaining about anything that I could rightfully complain about in public. I refuse to be that person so much that if you give me something completely incorrect at say a Starbucks I will simply smile and walk away with it as if it was the exact thing I ordered. I literally cannot be assertive about it because memories of what my mom was like just come rushing back to me. Ugh.
Comprehension: Lacking
My mom is fine until she doesn't understand what is going on. She isn't the brightest crayon in the box and will start screaming at the person trying to help her and get really upset. I use to have to call help desks for her cuz if she did it she would yell at them because she didn't understand. I also occasionally had to step in when she got heated. She refuses to believe it's her fault she can't understand simple things. You have to figure out how to phrase it so she understands and the older she gets the worst she gets.
Uncooperative Feelings
Both of my parents fit into this category. Best example (featuring dad for this one) is that they wanted to have dinner on my birthday and suggested I pick the place. I picked the wrong place apparently, so when we got there my dad screamed at all the employees, demanded a manager and told him how awful the service was, then left to get fast food while I was still eating. On my birthday.
Although my mom thinking that my wife should take second place to her when got married was pretty bad too.
As for what it was like, embarrassing, stressful, and sadly impactful on my ability to form healthy relationships. I vacillated between terrified to speak up for my self and extreme anger at people. It really did a number of my dating relationships for a good long while, and my wife is super awesome to both be patient with me and help me learn healthy ways to express what I want in life...she's awesome!
I knew it was wrong growing up, but when that's all you know from multiple angles it can be quite difficult to define "normal" or to build healthy habits for social interaction. You know many things that are wrong, but don't know what to replace hem with and your emotions often are uncooperative.
You're The Freakin' Worst Dad
You'd do your very best to avoid going out with that parent. My very entitled dad who also happens to be a homophobe, misogynist, and a body shamer always ALWAYS tries to intimidate people whenever things don't go in his favor. There was this one time when I went out to the mall with him because I needed to buy a pair of shoes for work (i'm a fresh grad and that's my first job, i'm still dependent) and he needed to renew a membership card.
The guy who assisted him told him that it takes two weeks for the renewal to be processed and he got really pissed and started assuming that the guy was gay. He walked out then went back immediately and tried to intimidate him with questions like, "What's your name? You new here? I know who to talk to. I'll make sure you'll remember me" and I was just there sitting on a chair pretending that I don't know him.
It Turned Around In Our Favor
I always lived nicely middle class growing up. My dad started his own company and really started making money after us kids moved out. We started having to sign trust papers every year but I didn't really get what that meant. I (finally) got married a few years ago at an older age (43) and my mom went nuts with it! My dad recently admitted they spent $53 grand on it! I was stunned! I am very happy we didn't have that kind of money growing up though. Kept us kids grounded and realistic about life; But it sure is nice now.
Companies That Shamelessly Make Terrible Products
Reddit user ricinonthecake asked: 'what companies shamelessly make sh*t products, year after year?'
Be it for clothes, household appliances, or food, sometimes you know you can be one hundred percent confident with certain brands or companies when shopping that you will be getting a quality product.
Unfortunately, this goes both ways.
Some companies have a reputation for exclusively selling and manufacturing low-quality products.
One would think that these companies might reflect on poor sales and bad customer feedback, and attempt to improve their brand with each passing year.
Unfortunately, even if they still get items on the shelf, reviews on Amazon and elsewhere still seem to remain at two stars or less.
"What companies shamelessly make sh*t products, year after year?"
False Advertising
"Holiday gift basket companies."
"I once felt obliged to buy one from a lady I worked with and it cost around fifty dollars."
"She had a brochure with various baskets and I chose one that was assorted candies and had a decorative wooden rocking horse."
"When it arrived it was just a bag of candy that I could have paid 35 cents for at a gas station."- Artai55a
30 rock gift basket GIFGiphySave A Few Cents For Inferior Quality
"It’s a throwback, but rose art for sure."
"They just decided their destiny was to sit on the shelf next to Crayola and get purchased by folks who are balling on a budget or cheap."
"No goals for product improvement at all."
"Just 'hey, wanna save three bucks?'"- Lucetti
Improvements Unlikely In This Digital Age
"Any printer manufacturer."- gbeegz
"HP printers."
"I have a $600 fancy laser HP printer we got six or seven years ago, and they have succeeded in updating the software to the point that nothing works anymore."
"I used to be able to print over Wi-Fi easily, scan over Wi-Fi, etc and now none of it works."
"I haven't changed any of my network hardware, things are hardwired."
"Also, I used to be able to use aftermarket ink cartridges and the printer has started giving me sh*t about it."
"I really like HP's computers, but their printers are a bunch of bullsh*t."
"Oh and their auto-update software won't go away even though I keep disabling/ removing it, and it installs software updates that breaks the current functions."- Bazirker
It's The Customer Service You Pay For...
"Oracle."
"Products intentionally sh*tty so they can make most of their money selling consulting just to make it, sort of, work."- s-starr
One Reason Sports Should Always Be Played Outside
"EA sports titles."- Stitches_Ito
Even Carrie Bradshaw Doesn't Like Shoe Shopping THAT Much...
"Doc Martens."
"My old pair from 20 years ago are still going strong, any new pair I get craps out after a year."- korar67
Doc Martens Shoes GIF by SORANGiphyScreaming For Ice Cream... And Not In A Good Way...
"Breyers and their 'Frozen Dairy Dessert' nonsense."
"Before 2006, Breyers ice cream was really good!"
"I loved their coffee ice cream!"
"And then they changed their formula and made the mess they have now to the point that they can't even legally call it ice cream anymore."
"Does anyone remember those old Breyers commercials where the kid tries to read the ingredients on an inferior product and struggles to pronounce things like 'mono & diglycerides' and then easily reads Breyers ingredients as 'milk, sugar, and cream?'"
"What a joke."
"Unilever loves to buy brands people trust for quality products and use that trusted brand name to get people to buy lower quality for higher prices."
"It seriously has the same consistency as Cool Whip now."
"And Unilever has the audacity to say that this is what customers asked for!"- akittyafterus
Who Exactly Is His Audience?
"If lockpickinglawyer is anything to go on its lock-companies."- knatten555
Literally Selling Sh*t...
"Home Depot has been selling manure since its founding in 1978."
"In fact, a quick search of the website found they proudly sell over 178 manure products."- atomicscateboard
The Original "Catfishers"...
"Mad Catz got away with murder for years."- Einar_47
Apple Is Listening...
"Samsung appliances."
"F*CK YOUR FIRMWARE UPDATE ON THE FRIDGE!"
"Also those plastic trays keep breaking and are sh*t quality."
"My 1987 Maytag is still cranking the coldest brews on earth and hasn't been serviced ever in its life and sits in a dark room in my basement since he was demoted from the kitchen for being out of fashion by my wife."- zendor666
Customers Weren't Looking For An Authentic "Frontier" Experience...
"Frontier Airlines."
"Sh*t experience, customer service, quality, reliability, comfort, convenience and fees."- Micklikesmonkeys
There are those who always like to give second chances whenever possible.
When it comes to spending a little more money for a more reliable product, however, customers should rightfully be one and done.
The paranormal is among us at all times.
The ghosts, the spirits, they "live" in their death.
Sometimes a coincidence or a phenomenon is something more.
Leftover essences have been seen and recorded.
Now not everybody is cool with every encounter.
I still have shivers depending on the mood.
But when will we all be on the same page and start living 'Beetlejuice?'
Day-OH!
That could help with the spookiness of it all.
Redditor AdonisBlackwood wanted everyone to share about the spooky things they've seen or experienced, so they asked:
"What paranormal activities have you witnessed?"
I hear things in my house.
At all hours.
Whispers. Clangs. Clacks.
And at night... there is a shadow.
Flying Foods
Chef Cooking GIFGiphy"A package of corn tortillas literally jumped off the shelf and onto the floor once at a large grocery store right in front of me. They did not slide nor did they fall. There was no one else around. I thought it was a sign to make enchiladas or something but it was also quite frightening."
_perl_
At Home
"Lights turning off/on. Items flying off of shelves/counters. One time when I was home at night by myself, I saw something move out of the corner of my eye. I looked over and the bottom of one half of my scarf that I had draped over the top of my bathroom door was suspended at a 20-degree angle, including the tassels in midair. At this point, so many things were happening in my apartment (including physical welts down my back) that I was terrified to be in it."
"I ended up getting dressed and going outside the building before I broke down crying and called my grandma to come to pick me up. At a different time, my friend and I were outside the building smoking when we heard what sounded like someone thrashing my apartment. I'm talking chairs being smashed into walls, shelves being tipped over. I was the only person living in the building at the time."
"We raced upstairs to catch whoever it was but not a single thing was moved in my apartment and all the other units were locked (I checked). I never saw a ghost, apparition, shadow, etc. When we first moved in, everyone hated coming into our building. They said it felt off. My ex and I never felt that way at first and thought everyone was exaggerating."
"By the time I moved, I wouldn't speak about ghosts or watch anything remotely paranormal in my apartment. Eventually, I watched the Paranormal Activities at a friend's and cannot describe the chill I felt. Similar things were happening in my own home. Haven't experienced anything like it since I moved."
ElectronicDiscoBeans
Louder & Louder
"Not sure if this is considered paranormal, but when I get fevers as a child, I would always, in my fugue and pain-infused state, hear a man counting in a very deep voice. He would count from 1 and up; as the numbers get larger, the voice gets louder and more intense."
"It started to get less frequent as I grew older and now I do not experience it anymore. I've brushed it aside as a recurring nightmare until only recently, I've learned that my sister would experience the exact same thing when she was younger as well. It's not the scariest thing, but it does send shivers down my spine trying to comprehend this."
Issualave
I Froze
"I work in a cemetery. One evening I stayed late to do some catch-up work. I was taking pictures of some granite samples to have on my phone and had already locked up. I was alone. As I was holding my phone, I heard the doorway to the basement swing open, slam shut, and heard footsteps go down the stairs. I froze."
"I thought for sure someone had come in. I called out to see if it was someone from maintenance. No reply. I got scared because if it wasn’t them someone had broken in. I stayed still for a bit and listened then called out again. Nothing. Finally, I got brave enough to look. No one was there. I peeked down in the basement, empty. All the doors were still locked."
DannyPantsgasm
Face to Face
The Shining Halloween GIF by This GIF Is HauntedGiphy"At least once every couple of years, I'll be walking around the apartment at night, when it's dark, but I can still see enough to get around, and I'll have some shadow/figure type thing suddenly come out of nowhere and get right up in my face, so close that I can feel like I'm breathing on it. It disappears immediately after."
coldshadow31
I am convinced that every home is haunted.
We mortals just have to adjust.
In the Stars
"One night me, my dad, and a friend of his were standing outside watching the stars."
"After a bit of watching, what appeared to be a shooting star made a sudden and sharp 90-degree turn and then kept going for about 15 seconds and then did an equally sharp and sudden 90-degree turn to disappear a few seconds later. We all saw the same thing, but none of us had a good explanation of what we saw."
JonaJonaL
Grandma
"My brother was on the phone once with his gf when she started saying that she could hear some old lady asking my brother for a glass of water. There was nobody around him so he ignored it but she kept on insisting. He hung up the phone and went to check on our grandma who was in her bedroom and found her dead. Fast forward a couple of years, around 11 pm, I was on the phone with a girl when I saw a guy on a bicycle go past (phone was by the windowsill. Same spot as my brother)."
"That's when I noticed she stopped talking and asked her if she was still there. She apologized as she thought I got into trouble. I said no and asked why she said that and she replied with someone was telling me to 'stop talking on the phone, it's late. Go to bed.' I was on my own, everybody in the house was already asleep."
"I asked her if it was an old lady and she said yes. Told her it was my grandma and that the same thing happened to my brother. She started talking about ghosts and stuff so I told her I'm hanging up and bolted into my room."
ghentres
The humanoid shadow figure
"One time I woke up in the middle of the night and I checked my phone to see the time, and then as I was about to lay down and close my eyes I checked in front of me and a huge tall humanoid shadow figure was standing there blocking the view of a broken wall clock and I just started panicking and it still was there after many seconds and eventually it just disappeared after I looked away from it for a second."
AppleIsTheBest124
In the Ravine
"My family's old house backed onto a pretty substantial, forested ravine. I slept on the ground-level floor, and my room was at the back of the house. On 4 separate occasions, over the span of 5 years, I saw a middle-aged man dressed in a flannel shirt, blue jeans, and a red hat walk through my room with a dog leash in his hand."
"He would briefly stop at the same spot every time, and look around, then keep walking towards the ravine. I should note that this was fairly new construction in a suburb of a small city, and all that had been there previously was a forest."
"I think he lost his dog in the ravine at some point, and he was there trying to find it."
mikeytruelove
Gettysburg
Whoopi Goldberg Comedy GIFGiphy"I saw a ghost sleeping in the same bed as my brother at a bed-n-breakfast in Gettysburg."
ccottonball
"Gettysburg has such an oppressive heavy feeling in the air. It's absolutely beautiful but it reminds me of the home I grew up in VA in the Bull Run Battlefield."
Chichi_lovesme
The ghosts of war are always in unrest.
Well, most ghosts in general are in unrest.
And they clearly visit often.
Everyone does stupid things, and it's not limited to when you're young either.
When I was 10, my best friend and I snuck out of her house in the middle of the night and hitchhiked to Tukery Hill for ice cream. I can't even count all the ways that could've gone wrong.
Eight years later, my friend and I drove his new car on the sheets of ice on our college campus, trying to see how fast we could go.
The tires skidded on the ice several times, and back then, we thought it was fun.
The stupidity spurred on by impulsivity doesn't ever truly go away.
Redditors can attest to that, as they are sharing what may be the stupidest things they've ever done.
It all started when Redditor WoF_IceWing asked:
"What's the stupidest thing you've ever done?"
Stranger Danger, Anyone?
"Maybe not the dumbest but I got into a random person's car without thinking. I was trying to catch the bus and the guy offered to give me a ride to the nearest bus stop. Got lucky that he was just trying to be a good Samaritan."
– yeetgodmcnecha**
"I did this once. It was a bright Sunday morning and pedestrian was walking briskly in the direction I was driving. Offered a lift. She got into the car and I realised what was happening when she asked me, "where do you want to go?""
""Umm, I can drop you off somewhere but we aren't going somewhere together.""
"Felt so stupid. But a pedestrian still got a lift to their place of business so I suppose it worked out!"
– NickyDeeM
"Oh god I did something like this. I stayed at the uni campus drinking with friends, and it got late. I live outside the city where public transport only works until certain hours and I missed the last bus. A dude in a car offered to take me closer to my town for the equivalent of 1 f**king dollar, and as soon as I got in the car, I noticed he f**king REEKED of tequila."
"He drove like a... a**hole the whole way, while picking up other people on a similar situation as mine. We were all scared as f**k. Then he dropped me at an intersection where I could walk to my house, and that was it. No idea if they all made it to their houses."
– kourier6
Cheater, Cheater
"Stayed with an ex after she cheated, just leave folks there's no fixing that sh*t."
"Edit: I'm legitimately depressed that so many of you related to this, hope things have gotten better!"
– Masonaut9
"Second this. He just went on to cheat with a different girl a few months later. When a person shows you who they are the first time, believe them."
– MeasurementFluid994
"Yep, same here, bud. Once a cheater, always a cheater. She was my first true love, and I was blinded by that. She told me and I still took a train and a bus in a blizzard 6 hours to see her. One of the most painful decisions I ever made. Then in my next serious relationship, it happened again, but she had the decency to break up with me because she wanted to keep f**king the guy she cheated on me with."
– Sambizzle17
Death Traps
"Drove my motorcycle down the road at 110 MPH while I was drunk because the girl on the back wanted me to go faster. I was much, MUCH younger than I am now, but it still makes me queasy when I think what could have happened that day. Very, very stupid."
– pliving1969
"I was once one of those girls on the back of the bike. Driving drunk through the Colorado mountains at night, drunk and going fast. That was 15 years ago now. One of the most stupid things I've ever done."
– karebear111
Inventors
"As a 10-year-old, tried to make a homemade grenade, added in airsoft bebes for shrapnel. Thing ended up blowing up in my hand, luckily I didn't have any major injuries"
– RED54115
"I was 8, wanted to make a flaming watering can(?), filled it up 50/50 gasoline water mix, went to garden to water some plants… well emergency response was very fast."
– -2fa
"I had a similar experience as a kid, filled up a bottle of gas from a lighter, stupid little me hand my hand at the opening as I was lighting it so burned my hand quite painfully. I just wanted to make a rocket."
– Pedropie420
"I made a bomb from tightly wrapped gunpowder and a waterproof fuse. I gave it to a friend who took it to high school. I have no idea why we thought that was a good idea. Fortunately, only my parents found out so there were no long-term repercussions."
– fsamuels3
Let's Climb
"Friends and I, super drunk (ya, that's a shock) decided to scale a greenhouse... in the middle of thunderstorm then took turns holding the lightning rod (kinda super low probability russian roulette). The most dangerous part wasn't the above though. It was the getting down from the 3 story high building while it was pouring rain and still slick."
"Honestly surprised we escaped with only some scrapes."
– DiscoInfernus
Quite An Expense
"I bought a house in an attempt to save a failing relationship. The relationship still failed and I ended up with a house (by myself) that I could barely afford payments on and could not afford maintenance."
"Ended up short-selling it. Glad it is over...that includes the house as well."
– freezingprocess
What A Surprise
"I put my hand on a stove once to see if it was hot. It was."
– canuckbuck2020
"My dad did that when he was little. He did it again with the other hand when he was a little older."
– Jungleman6
Curiosity Sounded The Alarm
"I pulled a fire alarm in a motel when I was 5 because I wanted to know what would happen. My parents panicked, whole fire department showed up, I got scolded by the fire chief."
– TheGamingMackV
"Curious about a red button. So I pushed it. It was the emergency stop for an escalator. People stumbled. No one hurt. My dad standing next to me saw people stumbling, looked at me, realized what happened, and said “Let’s go.”"
– King_Ralph1
Ouch!
"I broke my arm playing high school football. I then cut the cast with hedge clippers 2 weeks early to play a pickup football game with friends. I obviously broke it again, much worse. I now have a metal plate and 16 screws in my arm."
– aineperson578
Electrocution Avoided
"A piece of toast broke off inside my toaster and I dug it out with a metal fork. It wasn't until years later I realized how stupid that was."
– Wutchu_fitna_fuc_wit
"I did that. Tripped the circuit breaker for the whole house lol. Very lucky that breaker tripped instead of me, the plastic handle probably helped."
– Quarkly95
"This sounds fake I promise it’s true."
"When I was a kid I used to stick a butter knife in the toaster and poke at (what I think was) the coils because I thought it was cool how it sparked. Wasn’t until years later that I learned NOT to f**kin do that. I don’t know how I never got electrocuted."
– International_Net693
I Did It To Myself
"Gave myself a concussion.I pulled as hard as I could on a bungee cord that I was using to tie down some stuff on my truck,cord broke het my face with metal end and my fist... couldn't see straight for over a week."
– Scrapalicious
Luck Of The Groom
"I got drunk while rafting for my bachelor party and jumped off a cliff. Well, more of a really steep hill of dirt, but it was a good 75 feet tall."
"I survived unscathed, but the guys that tried to stop me apparently thought if my uncoordinated self could do it, anyone could."
"So, one of my guests broke a toe and one of my groomsmen cracked his back. He ended up standing in a back brace, but other than that he was fine."
– graveybrains
Yikes!
Like I said, we all do stupid things!
Customer service jobs are not for the faint of heart.
Dealing with people at their angriest and rudest does not breed a positive work environment.
Customer service can be a downright toxic job.
And if it's not the customers setting your spirit on fire, it's the companies themselves.
Some companies seem to revel in creating discontent.
That's why these types of jobs have such high turnover.
Redditor Psychological-Name15 wanted the customer service reps out there to give us some truths, so they asked:
"Customer service workers of Reddit, what secret can you reveal from your former company?"
I want to know about the inner workings of Comcast!!
I loathe them!
Oh Dear
Jennifer Lopez Smh GIF by American IdolGiphyI used to work in tech support for Citi Bank. The people working there are not intelligent. My favorite interaction went like this..."
"Banker - How do I type the upside down I?"
"Me - Ma'am, that's an exclamation point."
slappy_mcslapenstein
The Crappy People
"In every CS job I’ve ever had: we will bend over backward to help a nice person. We will expedite any complaint, give maximum compensation, and harass other areas of the business for you."
"We will do the absolute bare minimum to help a shi**y person and if you’re really bad, we will do everything in our power to make sure you get nothing but what you’re legally entitled to and it will be a process to get that."
11catsinahumansuit
"I don’t work in CS but 100% the same for us in IT a nice person will get new stuff while a shi**y person will get questionable secondhand crap that will take 12 months to fix! I will make sure that you wait as long as humanely possible to have anything fixed!"
Sharp-Demand-6614
Go to Holiday Inn
"If you ask for a supervisor calling Marriott you will just get another person who is not a supervisor, but say they are."
cryptnificent
"Yep. I've seen this done numerous times across multiple industries. Usually, it only involves an actual sup if it's a genuine problem or if they want to make a point."
"The last job I had was in towing junk cars. Two of the inside buyers, one male, and one female, would bounce that sup card around constantly. Idk how no one ever put it together. We'd get repeat callers and repeat sellers so I don't know."
ItsBobFromLumbridge
Heartless
"Worked at a contracted call center for Centrelink. The manager told us to deny as many emergency payments as possible and they would back us no matter what. They were actively working towards a culture that despised the callers and churned staff to get heartless right-wingers who hated the poor."
Rizza1122
"I feel ya. My best mate is a quadriplegic. Centrelink denied his disability pension because he wasn’t disabled enough."
Less-Storage
Go to Home Depot
You Are Dumb Patrick Star GIF by SpongeBob SquarePantsGiphy"I worked at Lowes. I didn't know anything about anything in the electrical department yet that's where they put me without any training."
Eattherich187
Not training people is not just a Lowes thing.
There are too many unqualified people doing too many things.
Switcharoo
Drag Race What GIF by TAZOGiphy"Can confirm it's an unwritten policy for deli departments in Coles Supermarkets to change the written expiry dates on their tickets so they can sell out-of-code products at full price."
A Little Sunshine
"I worked at a call center for the billing department of a major internet and cable service provider. We were authorized to give up to $90 credit per customer on their bill but only as a last resort. Always remember to be nice to all customer service workers. You never know just how much they can help with a friendly attitude."
Axel_Dunce
"Former call center employee here. Highly accurate. Use your manners, and well fix your issue. Anything else, just makes us want to take longer, and you won't get a credit. Just because we are authorized, doesn't mean you'll get the credit for being an a**hat. haha. I've been verbally abused a few times for asking them not to swear at me. Lol."
Ok-Ad-7247
LELU
"I worked for a major telco company for many years in something called a ‘LELU’ which stands for Law Enforcement Liaison Unit. This 'unit' is pretty self-explanatory, but it essentially is a team who worked directly with the police/FEDS to monitor people's information for things such as obtaining communications history of call logs, SMS loss, etc."
"However, most importantly, the software we used, we as agents could directly see all your SMS texts, including MMS and their explicit imagery of whatever you were sending. This would include sexting, naked images, family photos, and everything. There were instances where people abused this position by stalking or 'monitoring' their SO’s comings and going’s."
MidniteMischief
Cookies!!
"I worked at a cafe chain called 'The Cookie Man,' 95% of their cookies arrived in cardboard boxes layered with bubble wrap. The last 5% arrived as pre-made dough that we would bake on-site to make the place smell like fresh cookies."
"I also worked at a cupcake shop. It's literally just packet mix that you add eggs and oil to before baking/piping pre-made icing onto. Don't waste your money on these places, 90% of these chain shops are the same and most are severely underpaying their workers (this is for Australia btw). Just purchase some packet mix from the supermarket and call it a day."
Frequent-Selection91
Look in the Back
"I was a Store Manager for a very large grocery chain and I can tell you that 95% of the time when customers complain to the manager, we may be professional and show empathy, and even resolve the problem."
"But then we usually just make fun of or talk crap about the person who complained to the other employees. And when a customer is really rude when we go 'look in the back' for something, we legit just stand around and talk to other employees, and make zero effort to look for the item."
A_Womans_Thoughts
From the Box
Kaitlin Olson Brunch GIF by The MickGiphy"I once worked at 'the area's premiere day spa'; the mimosas were made with Sunny D and not real orange juice, and the wines came out of a box."
SailorVenus23
Sunny D and champagne?!?!
What in the name of Lucifer?
Who does that?!
Do you have anything to add? Let us know in the comments below.