Employees Share Their Weirdest Interaction They've Experienced With A Customer
Working in customer service or retail means anyone can walk in on you. Literally. Anyone. At any time. With all their problems and their issues and their bad days. They just walk right up to your counter and demand service from you. Unfortunately, that's the gig. You need to stick it out to serve, but sometimes the person who walks in or call you up is perhaps a little too odd.
That's when you go online to talk about it!
Reddit user, u/coldfoxy, wanted to hear the weirdest of the weird when they asked:
Redditors who work with the public, what's your most bizarre interaction with a customer?
The Laser's How They Read Your Mind
GiphyBack when I worked at a hardware store, I had a woman scream and cry at me for using my item scanner on her items because its laser would "make [her] sick" and/or "make [her] sickness worse." Her basket was stacked and she was effectively asking me to hold the line up for a half hour to dial in her product codes manually. She also screamed if I made eye contact.
When she left she told me something to the effect of "I don't want you to get hurt, but if something bad happens to you, it's because I'm thinking about it."
Retail!
Pets Don't Always Look Like Their Owners
Worked as a dog bather- and had this corgi named potato. He was friggin adorable.
I don't know what I really expected but when the owner came to pick him up he was this big body builder covered in tattoos and he had this lime green leash and when potato saw him he got excited and this big Greek statue looking guy just yells 'potato! Stop that!' And I still think about it.
A Misplaced Ticket
I was a page at NBC Studios in Burbank in the early 2000's and part of our job was working the gift shop and ticket counter for the Tonight Show.
Two guys come in and say "We're here for the Lakers game." I was like "Uh... I'm sorry, that game isn't here, it's over at the Staples Center." One of them just gives me a look and says "It's NBC, right?"
I proceed to explain to him that while NBC is airing the Lakers game, we don't shoot it at the studio, and we take our cameras and crew and shoot it at the Staples Center where the Lakers play.
The one guy turns around and scribbles on a piece of paper and hands it to me. It says "2 Lakers Tickets for [Insert Random Name]" and he says like "What about this, huh?"
Thankfully my supervisor jumped in and said "Oh, you'll have to come back Thursday morning, we'll see you then, okay?" and that seemed to placate them and they left. My supervisor tells me this happened quite often and when you tell them to come back, they rarely do.
You Can't ALWAYS Go To "Hitler" When You're Upset
I was a supervisor at a call center for a major online retailer who was involved in a data breach a few years ago. As usual, we required all of our customers to change their passwords.
I had to take over a call from a lady who was absolutely refusing to change her password. I tried to explain as nicely as possible and she kept me on the phone for an hour insulting me and screaming about how wrong this was.
Ultimately she told me that I, personally, was worse than Hitler and that making her change her password was an offense worse than the Holocaust.
No joke. I am not exaggerating at all.
When What You Order Isn't What You Get
In my first years in the Army I also worked a part-time job as an optician in the local mall.
One day a lady came in with her mother (about age 40 and 60) and they were quite hyper and giggling at each other. I asked if I could help them and they had a prescription for lenses. No problem.
She then asks if she can use her existing frames, and I was like "Sure, we can just do lenses." She proceeds to hand me a pair of extremely cheap sunglasses she got from a dollar store.
I told her that there was no way those glasses would stand up to having lenses changed out. She insisted that I "already said she could." I asked her if she was sure, because it was almost guaranteed they would be destroyed in the process. She still insisted. I pointed out the sign we had up saying we weren't responsible for damages (it was next to the register) and asked her one last time. She said yes again.
Ok, I put them in the hotbox (a box of heated sand you use to loosen up plastic frames to get the lenses out) and they melted into goo pretty much instantly, as expected. She was over my shoulder watching with these wild eyes, and when I pulled them out after a few seconds she started screaming about how we destroyed her glasses and now we owe her free glasses. Her mom got in on the action at that point and started shouting also about how I did it on purpose.
I handed them back to her and said something like "Ma'am, I told you so." They went into even more hysterics and by this time were attracting glances from passersby at the mall. I just walked into the back room to the lab guy and was like, dude, you deal with this, I'm done.
I then watched as he masterfully over-charged her about $100 for a $20 frame (it was on the display rack for $100, but we had a pile of the same frames in the discount drawer for $20), giving her a "20% discount" in the process. I was there when she picked them up in about an hour, acting like she won the lottery at my expense because I was so incompetent.
I was still young and had no idea the insanity people would go through to save a few dollars and "stick it to the man."
Latte Got Your Tongue?
At a coffee shop, we had a customer come in one day and tell us in a very awkward and stilted manner that he would like to become a regular, but that he wanted a wordless transaction. He would come every day at the same time and get the same drink, and he wanted us to ring him up and give him the drink without anyone speaking to him. It was definitely weird, but we did it for him, passing the info along to the other staff as a kind of tribal knowledge, and he did come every weekday and buy his latte, without speaking to or looking at anyone.
It worked very well until one day I was working with a new girl and I had stepped into the back room to get something, and I suddenly heard him screaming out front. The new girl had said, "Hi, what can I get you?" and he responded by screaming in her face, "What the f--- is wrong with you? I told you people not to talk to me!" and storming out.
We never saw him again.
A Difference Of Countries...Question Mark?
I used to work at an adult store. It was a clean and classy joint, mostly marketed toward female clientele.
One afternoon, an older Eastern-European customer came in asking for "the blue pills that come in the bottle." He was looking for Viagra.
I tried to explain that we didn't carry that, but he was insistent that I was hiding it from him. I told him he needed to speak with his doctor to get a prescription and he just got REAL mad.
It soon became clear that "blue pills" was code for something--sex worker. I told him we didn't have this either, and that what he was suggesting was illegal.
He got MORE angry, because "what I am wanting is to pay sex with YOU, stupid girl!" THEN HE STARTED TO COME AROUND THE COUNTER making a 'squeezy-squeezy' gesture with his hands. I flipped out on him, and ran him out of the store and called the police. He came back a few weeks later and I told him he was banned for seeking illegal services, never saw him again.
I'll just never forget:
"Give me your blue pills, you stupid girl! I pay for your sex, WHAT IS PROBLEM???"
You Can Actually Feel The Customer Smacking Themselves In The Face Over The Phone
GiphyI work at a pizza delivery business. Had a lady one day call in and order for delivery.
Sure, what's the address?
"I'm not going to tell you."
I'm sorry? If you don't tell me the address, how are we supposed to deliver to you?
"I don't know what the address is!"
Well, if you don't know where you're at, again, how are we supposed to deliver to you?
"So you won't take my order?"
Not without an address.
"Well! I guess I'll just order somewhere else, then!"
I guess you will.
...Just...Wow.
One morning when cleaning enclosures, I saw a young man standing less then 3 feet from the bars of the lion enclosure (double-bars, so it's not dangerous, but you can get within 2 feet of a lion if one wanders up). When I circled back five minutes later, he was still right there.
"Watch out," I told him, "they can spray urine through the bars. You might want to back away." (For anyone curious, there are plenty of videos online of big cats spraying guests who get too close!)
He nodded, backed away a little bit. Fifteen minutes later he's right back up there, as close as you can possibly get, just standing there. "I'm not kidding," I told him, "if one sprays you you'll stink for the rest of the day."
Once again he nodded silently and took a few steps back, and as soon as my back was turned he got as close as he could get again. Whatever I thought, not my problem if he gets sprayed.
I didn't see it personally, but about an hour later a coworker told me that she saw a man get sprayed by a lion. Apparently he got sprayed, didn't react much, and just walked straight out of the zoo without evening visiting the bathroom, dripping with lion urine.
Unfortunately it did turn out to be "my problem" at least a little bit, because he walked through one of those outdoor patio restaurant places and we got comments all morning about the god-awful smell ("like a dirty litterbox from hell," one customer described it) in the vicinity.
People Divulge If They'd Still Use Social Media If They Had To Share Their Real Identity
Reddit user pretty_monotonous asked: 'Would you still use reddit if it had the anonymity aspect taken away? Why or why not?'
Social media platforms like Reddit allow users to comment on strangers' posts under the convenience of anonymity.
While a majority of the comments people leave can be insightful or encouraging, there are unfortunately many trolls who recklessly leave hurtful comments and do so while being cognizant that there are no real consequences for such bullish behavior.
This led Redditor pretty_monotonous to ask an interesting hypothetical about what would happen if a certain Reddit feature became obsolete.
They asked:
"Would you still use reddit if it had the anonymity aspect taken away? Why or why not?"
Some come to be entertained.
The Wallflower
"I'd lurk and read, but I wouldn't post."
– Not_a_werecat
"Basically how I've been using reddit for years! I have a hard time even making the simplest comments without thinking somehow this sh*ts gonna backfire on me somehow."
– archeryfreak93
Not Alone
"I love this ! I’m currently on a social media detox and I thought I was stupid for still using Reddit but I need some exposure to social media I can’t just completely cut it out, but this made me feel better thanks stranger."
– KylieJennerHusband
Fully Transparent
"Same for me. When I come here I can be fully transparent, and read others stories without making comparisons and going down the rabbit hole that usually leaves me feeling anxious and not good enough."
– crayshesay
It's a hard no.
Mental Health
"Nope. I removed myself from every platform that had that because I was constantly comparing myself to other real people, wishing I had what they had, and it was not healthy for me. Here, I have no clue who any of you are, and it's been an incredibly healthy shift while still allowing some exposure to social media."
– dj92wa
Permission To Be Rude
"No. Not because anonymity gives me the opportunity to be rude to people (I try to be as polite here as in real life), but because anonymity gives me the opportunity to talk about things freely that I wouldn't talk about if my actual name was attached to it."
"I have no desire for family members or employers to search my name and stumble across me sharing an embarrassing story, or having a not-so-mainstream opinion, or fangirling over my favorite tv character or whatever other niche interests I might have. Not to mention the risk of being stalked by people you try to avoid."
– onesmilematters
Giving Up On The Internet
"Hell no, I'd immediately stop using nearly every website I frequent if the anonymity was gone."
– AGlitchedNPC
Unemployment Risk
"One reason amongst the multitude of reasons, is that I don’t want the sh*t I say on the internet interfering with my job. I don’t want to get fired over a controversial opinion or over the language I use, such as simple words like f'k or sh*t. I’d have to overly censor myself, and the point of being anonymous is that I don’t have to do that."
– falaladoo
Security Reasons
"Probably not. I don't want to broadcast my identity for security reasons. I think that is often forgotten about when people go rabid over online anonymity."
"If a criminal/hostile state actor can make connections of when/where/what you post, it opens up a lot of scary possibilities."
– Substantial_Double32
For some, it's just a space for casual interaction.
Difference With Facebook
"This is one of the things that I really enjoy reddit for vs. Facebook. I can have indepth discussions, arguments, and debates with people who have no clue who I am, nor do I know them. I've really limited what I'll comment on Facebook out of the realization that any one I'm friends with could see that."
– ronaldreaganlive
Some Limits
"I might possibly still use it."
"But I won't express myself honestly anymore."
"Anonymity is one of absolutely essential things to assure honest and open debate. When you can be hounded and publicly punished for having an opinion different than that of the majority, you can not have free and fair debate."
– dittybopper_05H
Staying Private
"The same reason I don't post or comment on FB or Insta etc, I don't want people I know to read my opinions on anything. I'm a private person and It's none of their business."
"I like to be argumentative and have various opinions on topics that many people on my 'friends list' wouldn't necessarily appreciate."
"I'm also dead against the 'look at me' type of posting you see on other platforms; e.g. 'okay this time I'm done' without any explanation."
"In closing: I don't want to live my online life under the lense of people I know IRL."
– Rab1227
I would have no problem continuing to use any social media platform to comment on a topic with my authentic take on the subject at hand.
Because why on earth would anyone willfully make the original poster feel bad while they know exactly who is making negative remarks?
Many say, "If you don't have anything nice to say, then don't say it."
Yet, that doesn't seem to stop people who have nothing better to do but elevate themselves by taking total strangers down.
Life's short, people. Let's be kind. It's not that hard.
When intending to show a woman how much she means to you, giving her flowers is a fairly common solution.
When trying to do the same for men, however, what to give them is a bit more challenging.
True, plenty of men will be overjoyed to get a bouquet of bright red roses or pink and yellow tulips.
Unfortunately, there are still far too many men who are too insecure with their masculinity to be caught dead holding a single rose, let alone a bouquet.
Leaving one to wonder, what is an appropriate substitution?
"What’s the gifting equivalent of flowers for a dude?"
Nothing Says Love Like Home-Baked Goods...
"Fresh baked cookies or brownies."- zazzlekdazzle
"It's a traditional romantic gift from the opposite sex that can also be given as condolence or congratulation."
"In every scenario where a girl might get given flowers, a guy might get given baked goods."- Efficient_Star_1336
Please Their Ego, And You'll Be Fine...
"Maaaan, just some appreciation and maybe a compliment."- Far_Kangaroo_8111
"I’m a simple man and don’t usually like being gifted anything."
"But a hug and heartfelt compliment or kiss from a SO goes a long way."- Fenix_Fire66
White Lotus Flirting GIF by HBOGiphyNo Need To Shop, Just Look At The Ground
"A cool rock."- simonearth
"My best mate would be over the moon if I found a cool rock and gave it to him."- NotoriousJAM
More Precious Than You Think...
"A 10mm socket."- speedyhemi
"There are only 1000 10mm sockets in the world and they move around, so if you can’t find yours it means that someone else is using it right now."- unbearablebastard
Nothing Better Than A Warm Embrace
"Hug works for me."- randymysteries
Season 9 Hug GIF by The OfficeGiphySomething To Eat, Not Just See And Smell
"Lots of guys on here saying flowers."
"Sure, some guys might want flowers, but don’t let this convince you that all guys secretly want someone to give them flowers."
"I’m a 38 year old guy."
"I don’t want flowers."
"I don’t want to find a vase for them."
"I don’t want to clean up when they wilt and the petals fall off."
"I don’t want you to waste your money on them."
"Don’t get me flowers."
"Get me something I can eat or drink instead."
"Beef jerky."
"Nice coffee."
"Nice booze."
"Dessert."- gilded-perineum
"Hot meal?"- kurainikuraini
"A home cooked meal!"- Popular-Ad2193
Korean Drama Cooking GIF by The SwoonGiphy"Everything Is Awesome"...
"A Lego set."- dysFUNctional_kitty
"Yes!"
"I don’t drink alcohol or like flowers, but there is always room for one more Lego set on my shelf."- DelusionalPianist
And NOT Well-Done...
"A pack of ribeyes."- fishstock
"I have rarely loved my wife as much as when she came home with a barbecue kit."
"She told me I didn’t treat myself often enough."
"So she got a couple of beers."
"Went to the butcher for a couple of burgers and a steak."
"All I had to do was turn on the grill and sit back."- mirage2101
Still In The Botanical Family...
"Potted plant."
"I love flowers, but like, bring me the whole plant."
"The flowers will die in a few days."- PVDeviant-
Little Shop Of Horrors GIF by MauditGiphySeems Fairly Obvious
"Beer."
"A six-pack is always a nice gesture."- Excellent-Practice·
Just Make Sure You Get The Right Kind And Sauces!
"Chicken wings"- wm_destroy
"Plus Ranch or Blue Cheese (depending on preference)."- RatherDashingf11
Just Don't Expect To Ever Hear From Him Again...
"RTX 4090."- Jetzve
"The only right answer."- _Revlak_
Video Games Gamer GIFGiphyIt should perhaps be mentioned that not all women love getting flowers either.
Pollen is a notoriously bad allergy.
However, no matter the gender of the recipient, any gift to show how much you appreciate them should be met with gratitude.
After all, it's the gesture that counts.
Though, it shouldn't come as a surprise that some people will be even more visibly grateful to receive a gorgeous Wagyu rib-eye than they would a bouquet of daffodils...
CW: Assault and abuse.
Everyone loves a good true crime mystery.
The number of documentaries and podcasts reporting on murder and mass madness has tripled over the years.
People still make Dateline NBC, 20/20, and 48 Hours must-see TV.
Some cases should be too brutal to watch.
Yet we can't help ourselves.
We just can't seem to get enough.
Redditor Electrical-Lemon187 wanted to discuss the true-life horror stories that keep us all awake at night, so they asked:
"What crime was so brutal you get chills just thinking about it?"
The following piece may be too much for some people.
The details are definitely NC-17.
Disgusting
"The murder of James Bulger, an English 2-year-old abducted, tortured, and murdered in 1993 by two 10-year-old boys. I can't get that sh*t out of my head."
AdmiralBofa
"I remember this popping up on Reddit again some point after I had my little boy. He was almost 3 at the time, and I couldn’t sleep that night imagining that happening to my little guy. That and Albert fish, I was so f**ked after hearing the full morbid podcast on it I hugged my son an obscene amount of times that day."
dawn855
Who are they?
"Really, really upset me more than a lot of others for some reason."
IgnorethisIamstupid
"Although it is almost certain that the murderer(s) can no longer be identified, all authors of the report [2007, very detailed] independently agreed on who the main suspect in the case was. However, his name was not mentioned out of consideration for his descendants. I don’t know how I feel about that choice."
maof97
On Tape
"The David Parker Ray's murders. The transcript of the tape he played for his victims was one of the hardest things I've ever read."
idreaminwords
"The worst part (in my opinion) is that on the FBI’s website, they have pages and pages of pictures of his trophies. Hundreds of photos of items that they believe belonged to women he tortured."
"None of the photos are of gore just items like pins and earrings. FBI’s photos It pains me that each of those items belong to someone who suffered the unimaginable. There is a large amount of Native American-made jewelry, Harley Davidson memorabilia, and even a medical alert bracelet."
Intrepid_Remote_6129
In Pennsylvania...
"Not the most brutal I've heard of, but one that affected my parents heavily. In Pennsylvania 20ish years ago, a man had his head blown off on live TV. 2 bank robbers put an explosive collar on a friend's neck, then made him rob a bank or they'd blow him up."
"Police catch and begin to arrest him, but he warns police about the bomb. Police wait for a bomb squad/orders on what to do, and reporters show up and start recording. Then the 2 robbers see their 'friend' on the news, and hit the detonator before he gives them away."
Spinerflame
One Dark Night
"Susan Powell and her children destroy me. Her husband axed the two boys and set the house on fire and they all died. Susan had gone missing a year(s?) earlier and it’s just figured at this point the husband did it but her body was never found. Horrific."
Broadway_is_Burning
"Agreed. This makes me sick to my stomach."
"Physically ill. We all know what he did to his wife and kids but I get sick when I think about the fact they dated. They had everyday interactions. They spent years together. Years of conversations, jokes, intimacy, etc… and for him to brutally murder them all one night? Especially because people knew him as this passive guy. Really f**ks me up."
rootea
What is wrong with the world?
How do some people become such monsters?
The Infamous
"Everything surrounding Jonestown. Once as a kid I caught a documentary about it on PBS, just straight over the antennae TV at maybe 8 pm and it was one of the most graphic things I've ever seen on TV."
AlanMorlock
"I listened to most of the tapes and they are a hard listen. I go wrong with trying to put myself in that place during the whole ordeal of living in Jonestown. The sad, climatic end to life there, as told through the death tape... it's very horrific. What's crazy is that there are still questions surrounding that awful day in November."
"The death tape was edited, notice that it goes from killing the children to Jim Jones announcing that they performed a mass suicide. Morbid curiosity would want me to know what happened during the whole ordeal. Then there's the day after tape, where it sounds like a man and a woman are watching a news report on the murders. Where did that come from and who recorded it? It's very strange and we may never know the answers or the full story."
BoxTalk17
Mandalay Bay
"The Vegas shooting. It's hard to imagine being in a killing field, I wouldn't know where to hide or run. Stuff like that creeps me the f**k out because nutbags seem to be everywhere."
LightningTF2
"I was just in Vegas in March. I smoked some weed for the first time in years because hey it's Vegas and it's legal. I sat in the chair that looked out of my hotel window and could NOT imagine what that would be like."
"When we walked towards Mandalay Bay later on that evening the feeling of dread hit me so hard that my wife and I turned around. Being a little high didn't help but either way, it felt like Vegas was acting like it didn't even happen. So wild."
iscreamconey
Take the Bus
"As a New Yorker, I get chills every time I see a story about some crazy person just shoving a random person onto the subway tracks, for no apparent reason. I've seen footage and security camera video, and the person is just standing there, minding their own business, and some psycho just jumps up and shoves them onto the tracks for no reason at all."
"Kids too. and if not for fast-acting well-meaning strangers, these people would have been killed instantly. In one video, the little girl was saved by a whisker. Gives me the creeps that there are psycho's out there that do these sorts of things."
The_REAL_McWeasel
The OG Evil
"I know this is bland, but Ted Bundy, how the hell did he manage to get away with 99% of the murders he committed."
gaydumba**3
"Just imagine being around back then. He escaped during one of his trials and during the manhunt to find him he murders people. It must've been such a crazy time."
due_the_drew
"Absolutely, and the fact he was charming made people think no more of him, and that was one his best perks, the fact he could lure you so easily is what made him such an effective killer."
gaydumbass3
Ted Bundy will never not be a part of the conversations surrounding the worst of the worst.
This list will kill my sweet dreams forever.
As quickly as the internet and social media came onto the scene, many people can still remember what it was like before the internet was so prevalent, or at least when people were first getting acclimated to it.
Thinking back, they entertained the idea of the internet going away again, and the results were eye-opening.
Redditor Samuelwankenobi_ asked:
"If the internet shut down tomorrow, what do you do?"
Looking for Work
"I would probably have to look for a job."
- alwaysworks
"Almost all business now depends on the internet, including payment networks, infrastructure, etc..."
- trancecircuit
Be Kind; Rewind
"Step 1. Make some phone calls."
"Step 2. Open a new form of Blockbuster. People are going to want their movies and shows that they can't stream anymore."
"Step 3. Profit."
- ooglieguy0211
Office Environments
"Be f**king p**sed because I have to work in an office again."
- FredChocula
Honestly, A Dream
"It would be time to actually 'quit' and get to that plant mom career I’ve been wanting."
- skdubbs
Mental Health Quality
"I'd probably see an improvement in my mental health."
- Pale_Currency_134
Back to Reading
"I'd get a library card."
- Virgin_algerian
Reconnect with Nature
"Go outside."
- CertifiedLurker5
"For a nice long bike ride."
- nutellatubby
Internet Addiction
"I am 20 and the internet is all I have known. I would be so annoyed, frustrated, and depressed all at the same time but I do think with time my mental health would improve and I would start doing the things I actually want to do."
- officialjeasuschrist2
"I am 50 and miss my internet-free life quite often. Tech and the internet have done a number on my ability to focus, productivity, and social interactions. But I also lack the willpower to simply shut it off."
- Taminella_Grinderfal
Options Aplenty
"Clean my house and do the garden. No wait, my current fixation is an offline game, I'd probably play that and watch some of my 12Tb of shows and movies instead..."
- LordOafsALot
Sounds About Right
"Run like a headless chicken for about three hours and then go clean my room."
- RavenWitch13
We Can Certainly Hope So
"Go back to enjoying life as it's supposed to be."
- Starforce1616
Practical Choice
"Well, I’d try unplugging and it plugging it back in. Will probably fix it."
- DisappointingPanda
Apocalypse Now
"There would be no card payments (how do you buy food, gas, medicine,…). Landlines run over the internet where I live so no basic telephones. Communication as we know it would be gone. Would ATMs even work anymore? Things would get really ugly, really fast."
- alwaysaprairiegirl
"Nothing would work, some major infrastructures have backups, but for the most part our entire way of life is run through the internet."
"We’d be f**ked if it was out longer than three to five days."
- Mundane_Tour_3215
Avoid the Panic
"Hunker down for the next 48 hours. Stay away from public places and try to avoid being killed over a can of soup as the panic spreads. If it comes back on immediately, start using the brief calm to stockpile as much as I can. Within a week the cost of living will skyrocket as companies try to bleed people dry to recoup their losses and pay for the new redundancy systems they are putting into place. If it doesn't come back on after 48 hours; well kiss your @ss goodbye."
- westernteryaki
Ready to Go
"I am a child of the 80s. I trained for this."
- Subliminal_Image
Though being without the internet being gone would be incredibly jarring, those who were old enough to remember a time without such a prominent internet actually welcomed the idea.