The stress and trauma that a dispatcher's job comes with are insurmountable and deserve a lot of respect.
Some of the calls they get can be life-changing, not just for the people involved, but also the dispatchers themselves.
Redditor King_bob992 asked:
"Emergency service dispatchers, what is the scariest call you have ever gotten?"
You're definitely in the right profession.
"One of the first calls I ever took. Woman calls up and asks about the process of filing a restraining order. She discusses how her boyfriend has been abusive and controlling. Mid conversation the doorbell rings, she puts me on hold opens the door and I hear yelling."
"Guy barges in and starts beating on her and I'm sitting there helpless listening, because I didn't have her address yet. Luckily, I did have her name and within a few minutes we got her address and got help to her. She was pretty badly injured but lived, and he is still in jail."
"That call made me doubt myself and if I was in the right profession, but I stuck with it and it has been a very rewarding (though sometimes sad) profession."
"Not a dispatcher but a paramedic. But a man called, saying his mom had severe chest pains. So we head over to their address in a hurry. However, there was no mom, just the caller waiting for us and then robbing us at gun point saying be were going to kill us. He just wanted the drugs, but was quite shocking still."
"Always going through my mind when entering some shady neighbourhood."Giphy
That's so heartbreaking.
"I work for a sheriff's office and a good friend of mine was a dispatcher. I stepped outside one day for a smoke and my buddy was standing there shaking and crying. I asked him what was wrong and he told me that he had just dispatched a call for his best friend."
"His friend was a former army sniper and had only been out for a few months. He was a volunteer fire fighter and was responding to a house fire, rolled the truck, and had beed decapitated. Guy had 5 young daughters."
"Call came in and was flagged as a frequent caller on the a** end of a very rural county. The dude was just screaming. We couldn't make out anything he was saying but we had his address and sent every available unit we had. After a while the screaming started to die down and his breathing got very labored. He wouldn't talk to us but he just kept muttering. After a few minutes we realized he was praying."
"Few minutes later deputy arrived on scene. Heard him check in on scene and also heard him on the line. First noise I heard was him vomiting. Turned out the dude had been working on his car and the lift collapsed. The guy wasn't under the car but was between it and a tree when the car started rolling. He was impaled on a branch and pinned between the tree and car."
"Dude lived. He's a quadriplegic but he's alive. First legit 911 call he ever made and everyone took their sweet time getting there because it was usually nonsense."
"I am a emergency helicopter dispatcher so I get calls from EMS in rural areas. First question I always ask is, 'what is the closest city to the scene?' I swear 80% of these people do not know how to pronounce it correctly and 50% of them do not know how to spell it."
"One time this guy cut his d**k off on bath salts. When he came too he realized what he did and called us directly."Giphy
"I worked as a jailer for a while after getting out of the Marines. We had a dispatcher who had 2 kids. Both boys one a POS that was always in jail the other younger troubled and riding a dangerous line. She got the call one night that her younger son got shot twice in a drug deal gone wrong at a public park where he was playing ball."
"He was dead before the helicopter got in the air most likely. The dispatch center was connected to the jail where she had to work less than 50 yards from the man who shot her son. She was pretty tore up."
"Not EMS, but work for a domestic violence shelter that offers sexual assault services. Will never forget talking to this one woman, and her husband came home during the call and she must have dropped the phone in the process but then I could just hear her screaming and him yelling. That will stay with me forever I'm sure. I really wish we had been able to get her help before that happened. That is the worst call I've had. But I find it so hard when children call, just always breaks my heart."
Good for them for not pushing themselves.
"When I was younger, I applied to be a 911 operator for the city I was living in northern California. I got through most of their tests and interviews, which there were numerous. The pool of applicants was over 200 for about 8 positions. I got down to the last dozen applicants then they played some recordings for us."
"The recording I listened to was a young girl calling 911 from inside a closet. She was crying and hysterical saying that her dad was in the house with a gun and was going to kill her mom. You could hear the mother screaming in the background and the operator was really calm and collected. She got the little girl to keep her voice down and whisper and tried to keep her on the line. You could hear the gunshots in the background."
"I couldn't listen to it anymore. I didn't want to find out what happened next, so I don't know the outcome. I knew I couldn't handle that then. I don't think I could take something like that now."
"There was an accident once on a somewhat busy state road here. An older couple in an suv pulled out onto the road without seeing a motorcyclist that was going well over 100 mph. He rear ended them, died instantly and plowed through the suv, landing halfway through the windshield. The suv flipped a couple times and landed on the passenger side, trapping the wife. Then it caught on fire."
"At my dispatch center we had 3 of us working at all times, and I don't even know how many 911 calls we instantly got when this happened. Dozens, I'm sure. After I sent the FD and they got on the way(this is a rural area and this intersection was probably a good ten minutes south of them), some bystanders managed to get the husband out of the suv but he died in the helicopter on the way to the hospital, I believe. The wife burned alive."
"Honestly the worst part was right after I dispatched the FD, one of the lieutenants on the biggest police department in my county happened to be driving through there with his family and he called 911. I'll never forget how panicked and frantic he was on that call. I had never heard any of our officers like that before, let alone one of the administrators. We were pretty friendly with all of them so it shook me up. After I hung up with him I just started sobbing."
The strength it must take to move past that...
"My sister works as a dispatcher. Her first week on the job, she had a man call in, saying he was going to kill himself. He told her that she couldn't do anything to change his mind; he was simply trying to let her know where he could be found. She heard the gunshot through the call."
"Second one, she had a little girl call in because her dad was unresponsive. She knew that CPR would likely save this man, but the daughter wasn't grown enough and didn't have the strength to perform it effectively. My sister had to tell her to leave the room, because the longer that girl stayed in there trying fruitlessly to save her father, the more scarred she would become by the experience of watching her father die."
Both are horrifying.
"Former 000 calltaker reporting in. Scariest one would have to be one of the very first calls I took while I was training. A young man rang up and it was evident from his voice that he was in shock. His exact words were 'I've just hit a motorbike rider who was coming around a blind bend on the wrong side of the road. I think I've killed him.'"
"From dealing with a few noise complaints to a car accident with a possible fatality was a massive switch, and this was only my second shift taking calls in training. The motorbike rider did not survive that accident."Giphy
"Second scariest would be when someone was working down a well and was overcome by generator fumes. His wife tried to rescue him but she fell off the ladder, injured herself as a result and was unable to help her husband. So there's one possibly dead male in the well and his wife is in danger of dying as well. And all of this is in a remote location that I am completely unfamiliar with. We didn't save the male. We did, however, manage to save his wife."
"My answer from a similar thread:"
"The one that always sticks with me was the time I had to tell a father how to cut his 15 year old son down after he had hung himself. He was actively reciting reasons why he may have been a bad parent while doing it. I'll remember that until the day I die."
"Obligatory posting on behalf of my mom. She answered 000 police emergency calls (Australian 911). The top two: A woman phoned up. She had a restraining order on her ex-husband, had come home to furniture moved positions inside the house."
"Whilst checking rooms she noticed handprints on the wall leading up to the roof cavity access point. This was slightly ajar. Mom tells her to leave. Woman decides nope, she's Dora the explorer and gets a chair. She stands on it, starts to lift the cover and it gets slammed back down. Yep, hubby in the roof. He'd been there a while (days)."
"2nd: a call comes in from a remote outback community. Someone's using a machete to stab their way into a door while laughing maniacally. There are no street addresses or house numbers to ID the location and the caller cannot give a location. Nearest police are 2 hours away. Mom just heard screaming, then gurgling, then silence then whistling."
"I was working at a small agency during a storm. We would work 1 person in dispatch per shift, as it was pretty common to go an entire overnight shift without a single call. The local hospital called and said 'A tornado just hit the hospital.' Turns out, the tornado dropped directly on top of the hospital, moves across the street to the college dorms and destroyed at least one of them. There must have been multiple 'naders because all of our phone lines lit up and everyone was saying a tornado just hit their house."Giphy
"The town close by had a couple fires, our paging system went down (meaning no paging out our volunteer fire guys, 3 officers in total for the entire f**king county, and all of our medics tied up at the hospital."
"The calls would go like this: 'Are you injured? Do you feel safe enough to drive yourself to the hospital?' If they said yes, I'd tell them to make their way to the staging area at the hospital, if no, I had to write it down and have one of the other agencies sending help to check on them."
"Luckily the college was on an extended weekend so hardly anyone was in the dorms. I still have anxiety issues when I'm at work when a storm hits."
Don't do drugs.
"My dad's friend got a call from a man who claimed there was an alien in his stomach. When they got to him they discovered he cut his own stomach open and took his insides outside. The knife was lying in his flesh next to the body. The man was high on some drugs."
"A 3 year old was at a campground with her family and they let her out of their sight for 20 seconds and she wandered down to a creek and drowned. Her mom found her and her father called in. While I was getting details from the understandable distraught father, a random guy camping there was doing CPR managed to resuscitate her. I can't imagine how her parents felt, but it was like physical weight being lifted off of me."
Pain in the moment...
"Was a 911 operator for 10 years. Scariest is probably different than worst. My scariest was an active shooter in a high rise. Just sitting on the line trying to give the best directions so every one makes it out okay."
"When I first started out, I worked for a rural county and some areas were very far from help. One night I got a call from a group of people who were in a3m accident and their car caught fire. The girl I was speaking with was stuck in her seatbelt and as the fire spread she was in terrible amounts of pain."
"She kept begging me to send help and I was but it was far away. I stayed with her until the phone dropped (assumingly the phone and it melted or malfunctioned). The other was a hanging."
"The father called me for a welfare check and I was putting in the call when he got to the house. He said the door was unlocked, so I stayed landline while he went inside and he found his son. The pain in the moment he walked out and told his wife was so horrible and raw."
"I think the most genuine terror comes from child callers. I had this 5 year old call in that her dad was growling and wouldn't wake up. Ok agonal breathing, probably a heart attack scrambling to get a confirmed address for ems, pd dispatched to unconfirmed address."
"Finally confirm the address and start giving directions on CPR. Nope she will not touch him because she is scared then bursts into tears. Luckily pd arrived just after she refused and they were able to do CPR until EMS arrived."
CPR instructions and he kept screaming...
"911 dispatcher here for a large city. I get a little bit of everything and mostly it's BS. But one that stuck with me was something recently. A man called in frantic and it was really hard to get him to calm down. He told me his 35 year old girlfriend was unresponsive and not breathing."Season 5 Nbc GIF by The OfficeGiphy
"I immediately started giving this guy CPR instructions and he kept screaming 'I'm sorry I'm sorry my love.' Tough morning for the guy no doubt. It hit me that he could have been responsible or the last thing he ever said to her was not pleasant. Never followed up on the call. In this line of work, it's on to the next one."
"Too busy to think about it. I have millions of people depending on me not to let the last call effect the next one. I don't know what happened other than she was a DOA. Didn't hit me until the next day. My God, that scream was deafening. All i know is there was more to the story, I could hear it in his voice."
"P.S. I've heard people shot in real time, parents trying to revive their dead kids first thing in the morning, but this for some reason hit me."
On the Roof
"There's a guy up here on the roof. He was wandering around in a daze and not responding to me. He's got his shirt off and he's sitting on top of the parking garage with his legs over the edge and he's rocking back and forth. He's covered in blood."
"Vehicle pursuits aren't fun either."
On the Porch
"Heard this story from a cop I knew. Guy calmly calls 911 to report a man standing on his front porch with a shotgun. Police arrive at the address provided to find a man in his 50s standing on the porch as described in the call. They take cover and prepare to shoot if man decides to open fire. Man points gun to his own face, cops realize what was going on, but it happened too quickly for them to intervene. That man on the porch was the one who called."
the_one_with_no_facescared famous smile GIF by VH1Giphy
Dispatchers seriously aren't paid enough.
Do you have any experiences to add? Let us know in the comments below.
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Non-disclosure agreements, or NDAs, are legally binding contracts that establish confidential relationships.
For most people, it’s not a big deal. NDAs are often signed at the start or end of an employment opportunity or during a sale of a product or technology you own. They mainly protect creative, business, or intellectual properties.
However, another function of NDAs is to guarantee silence on more high profile or nefarious events. For example, Stormy Daniels was asked to sign an NDA so that events that transpired between her and former president, Donald Trump, would be kept a secret. In most cases like these, the person who signs the NDA also gets a sum of money for their cooperation.
In these cases, the reason for the NDA is usually wild.
Curious about these wild reasons, Redditor gabz09 asked:
“People no longer bound by their non-disclosure agreements, what can you now disclose?”
That Didn't Work Out
"I disclosed to a minority partner that the majority partner owed him 100k. He could have easily received a check for that amount, but he sued for 700k, spent 300k on a lawyer and got nothing."
"Ha...I saw the owner of a company I worked for do the same thing. A sales employee sued for not getting proper commissions and the CEO easily paid 10 times that amount fighting it in court...only to lose and have to pay anyways. Spite!
"Not me but my cousin. He was working his first job in Marketing in one of the top marketing firms in the country. My cousin is ridiculously good looking, used to be a model for A&F( not just the local store models, but one of the national models) and dresses well. So he get to the job and his bosses boss (male) starts hitting on him ridiculously. He's invited to lunch, dinner asked if he wants to go to the bosses weekend home, all the time turning him down. One time in the car his boss told him how quickly he would advance if he spent the weekend with him, and my cousin recorded the entire conversation. He nopes the boss and then ghost him on invites for weeks until the boss stops asking. Fast forward to three months after he's hired and he's doing his review with HR and his immediate supervisor is there. He starts to hear about how he's not a good fit, not a team player etc."
"They let him know they were terminating him, and he grabbed the paperwork they wanted him to sign and put it in his pocket. Then he pulled out his phone and played his bosses recording. After he was done, he looked at the HR manager and asked if she had anything to say. They both left the room acting shell shocked and he stayed there in the conferoom until the HR manager came back an hour later. She put her boss on the conference line and they started telling him it was illegal to record private conversations, they would file charges etc. He laughed and told them he would go to the press, and that he knows they would love to put him on TV. Three days later he as signing a nondisclosure and picking up a check almost big enough to pay for his three years of law school. For anyone wondering, no the guy who harassed him was not fired, and he has since been promoted again by the company."
Don't Believe Everything You Read
"The book you're reading might only be a "bestseller" because the author had enough money to buy thousands and thousands of copies, have them shipped to a warehouse for storage, and eventually destroyed."
"Always wondered how sh*tty books were on the NYTBSL and who was buying them..."
"Given the fact that a book I'm reading right now is labeled as a "Bestseller" reads like a sixth grader wrote it, I wouldn't be surprised"
This Is How Games Fall Apart
"Technically, I'm still bound by the NDA, but the company didn't know how to write NDAs. It's like they had the following conversation:"
"Hey, we need an NDA just like all these other companies have!"
"Do you know how to write an NDA?"
"The NDA was for a roleplaying game that I signed up to playtest with the group. The NDA itself actually forbade me -- the person running the game and providing feedback to the company -- from talking about it, but had no such restrictions in place for anyone I ran the game for. It only required me to sign it, not any of my players. The way it was written, I was not allowed to play the game with any of the players in the group. How they expected anyone to playtest the game, I don't know."
"The way that RPG playtests are supposed to happen is:"
- "the company releases a playtest document,"
- "people play it, and then"
- "they make changes for another round of playtesting."
"What actually happened is the company changed the core resolution mechanic of the game in the middle of the first round of testing (in the middle of a long message forum thread), based on the feedback of people who were openly admitting they only read the rules and hadn't actually played the game."
"One of the people who stated they hadn't played the game also said he didn't have a group of players they were going to play it with."
"So they changed the game based on nothing but feedback from people who hadn't tested anything."
"To top it off, after my group actually played the game and submitted feedback we weren't invited back to the second round of playtesting."
"Also we were left off the playtest credits."
This Is Disappointing
"I worked at a small bakery in New York City when I was younger. Every morning the bakery would take their day old cup cakes and deliver them to a tour company that did Sex and the City tours. The tour company would pass our cupcakes off as cupcakes from Magnolia, and significantly much more popular bakery."
The Secret Has Been Revealed
"The secret ingredient in Jimmy John’s tuna salad is Kikkoman’s Soy Sauce"
"I make my tuna with soy sauce now. I only worked there for a short time, so I was never allowed to make the tuna. But a friend that worked with me told me the recipe. They’re funny with their NDAs."
– Deleted User
My Pretzels Shall Be The Same!
"When i was fired from Auntie Anne's in 2010, I signed a 10 year non-compete/NDA contract, promising not to detail the baking secrets or work for another pretzel establishment."
"Well that ended this year so now I can run out and start a pretzel store because the secret I was keeping was making pretzels literally requires 2 products, one of them being water and the other a large bag of pretzel meal/dust/powder. Quite literally anyone with $2500 can start a pretzel stand and make perfectly fine pretzels, it's not difficult whatsoever."
"Edit: I signed the letter when I was hired but I got a copy with my termination letter."
It Could Be Worse
"I used to work for a large gas station chain."
"I worked at its warehouse where it creates a lot of the donuts. The room was really hot so we were always sweating. There’s some machines where the donuts get glazed in chocolate. They’re these small machines they look almost like a bbq grill. They always wanted us to be super fast glazing the donuts. Working in a hot room and working at super fast speeds it was natural for a lot of peoples sweat to just drip in the chocolate underneath us. Never eat the chocolate donuts from a gas station"
"Honestly if the worst thing in those donuts is human sweat, I'm impressed."
Knowledge Should Be Shared
"I was a contractor for NASA. I still fully support the agency, but I was extremely bugged when I learned that each separate NASA center (e.g., JPL, Kennedy, Ames, Goddard) hides many of its inventions and breakthroughs from the other centers so that when HQ is ready to assign a big mission (and a lot of dollars) to one center, they have a better chance to compete over the others. “Look what we invented! Ames can’t do this over there! Give us the next moon orbiter!”"
"The downside is that there is a ton of reinvention and duplicated efforts going on. Sometimes years of work go down the drain when another center does the same thing faster. My perspective was: you all work for NASA. Share knowledge, collaborate. I was frequently ordered to tone down anything revealing when speaking to other centers."
Reasons To Stop Eating Out
"We re-used buffet style food served in a cafeteria that we're supposed to compost and record as waste. The health inspector says anything that's left open buffet style and serve yourself can't be taken back and repurposed because it's not monitored and could be cross contaminated or many other things (nobody should ever eat buffet style if avoidable fyi) but the fortune 500 company I worked for was unhappy about the money they were losing by composting the food so they make us keep it and re-serve it later or repurpose it into soup or casserole or something. Personally I never did this and just waited for my boss to leave and compost the food but others I worked with were too worried about losing their jobs to go against orders."
"I didn't want to be fired but felt morally obligated to not feed people food that was meant to be garbage, so I just sneaky tossed it out when nobody was looking because I got paid really well there. We all had to sign NDA's saying we wouldn't tell the media or non employees about recipes and procedures that covered leftover food and food waste. Eventually my boss discovered what I was doing and I stood up to him about not being willing to reuse garbage as food so we agreed that I'd just quit because while they could force me not to talk about it, they couldn't actually force me to do something illegal for my job and I was clearly refusing to do it."
Some of these are even worse/funnier than I imagined.
Parents aren’t doing their job if they’re not embarrassing their kids. However, there are different levels of embarrassment.
It’s bad enough when your parents go around telling humiliating stories about your childhood or insist on hanging out with you and your friends. It’s also pretty bad when your parents are overprotective and either won’t let you do anything fun or force you to keep in constant contact.
However, one of the most embarrassing things your parents can do is ask to talk to a manager when they’re not satisfied with their service.
It’s one thing if the experience is actually a bad one, but when your parents or other relatives make a stink about a simple mistake, you tend to wish the ground would open up and swallow you.
I know I did every time my dad yelled at a manager so scarily that they couldn’t form coherent sentences anymore!
Curious about people’s experience with this, Redditor Em367 asked:
“Children of “I want to talk to your manager” parents, what has been your most embarrassing experience?”
Too Much Effort
"Not my parent but grandparent. When I was around 10 years old my grandmother went out and got us (her, my brother, and me) McDonald's. We got home and we didn't have napkins in the bags. No big deal, right? We have paper towels and napkins in the house, also me and my brother are pretty good with not making any messes while we eat."
"Nope. Grandmother got us in the car, drove back to McDonald's, demanded a manager, and screeched about how upset she was that we didn't get any napkins. I wanted to just melt into the floor and disappear. It's just napkins, Nanny...."
"She drove all the way back over napkins...."
"I don't even consider driving back if I get someone else's order entirely. I'd rather just be done with going out, and eat. I do not understand the amount of energy she is willing to dedicate to such pettiness."
I Need A New Sausage Roll
"One time my Grandad got a sausage roll at a football match during half time, when he got back to his seat he found it was overdone, the pastry was quite burned. The man was irate. He didn't take it back straight away as the second half was about to start, but he spent much of the second half angrily lamenting his savoury snack letdown. So he takes it home, calls the customer service number on the back (I assume he had a few choice words for the poor soul on the other end but I wasn't present for this), and keeps the remainder of the sausage roll in the freezer for the next couple of weeks."
"Skip ahead to the next match day, my Grandad tells me we're heading out early so he can have his sausage roll replaced. The customer service line told him to go to Kiosk 3 at the front of the ground next to the ticket office. When we arrive, however, the shutters are down at the food place. The old man looks around growling and turning red in the face, stamps right over to window number 3 of the ticket office and slams his frozen burned sausage roll down like a flaky gauntlet. At this point I'm trying to convince him the ticket office was a completely different department to the catering concession but my Grandad was having none of it. The lady working the ticket window continually attempted in vein to convince him the same, they sell match tickets not hot snacks, but this just got him angrier and angrier. Across comes a colleague behind the glass, now there's just two people to rage at. Then a head steward comes to attempt to diffuse the situation and my Grandad begins to wave the burnt sausage roll in this man's face, I was actually surprised he didn't whack him with it. At this point I'm mortified by the whole affair, wishing I'd have stayed back at the house until nearer kick off."
"Eventually, after an hour or so, the shutters come up on the food concession. Fella at the counter goes 'You must be Mr. Alaginge' and calmly resolves the situation, dispatching a freshly baked sausage roll with the steady hands of a surgeon. My Grandad is completely satisfied with the result of his hour of insolent rage. As we're walking away he turns to me and says 'that's how you get these things sorted.'"
"EVERYTIME after they get what they want they just look at you smugly and say “and that’s how it’s done” lol. Like they’re so proud and just taught you some amazing life skill"
No Room For You
"I was 13 when this happened. My mom had made a reservation at a hotel for a trip, but when she got there the lady said there was some error with the reservation and that my mom’s payment didn’t go through, so the lady offered us a double bed room for a discount."
"Rather than just taking the room, thanking the lady, and leaving, my mom decided the best course of action would be to scream, in the middle of a hotel lobby, “NOBODY IS GOING ANYWHERE TIL I GET MY ROOM!” She then proceeded to pester the lady, who clearly couldn’t do anything about it, until eventually she called the police on my mom for public disturbance. Mortifying."
– Deleted User
And Don't Come Back!
"Ugh, my dad. He can be such a prick if you get his order wrong, it could be fast food or a nice sit down restaurant. He often yells at wait staff if they “undercook” his steak. It has to be well done or he claims to have lost his appetite."
"One time we went to Burger King when I was younger and we sat down to eat. He took one bite of his burger, spit it out and immediately started bitching about it being under cooked. He cut in front of everyone in line to yell at the cashier, then he asked who was the cook. when the cook appeared, he launched his burger hitting the poor kid directly in the face with a lidless burger. He’s now banned for life from Burger King"
That Poor Driver
"My mom asked me to call her a taxi via an app."
"She ended up calling me multiple times complaining about how the driver didn’t use the route she thought was best (she never owned a car and doesn’t know how to drive), even though the guy just used the best possible route the navigator suggested."
"She ended up getting out halfway and using subway. The driver proceeded to call me in tears, completely shocked, unsure of what he did so wrong, and apologizing. I felt like total sh*t."
"I never called her a cab again."
Relationship Ended Before It Began
"I worked at Best Buy. I stopped in with my mom one day because she wanted to buy me the Star Wars DVD box set for my birthday."
"I had a huge, HUGE crush on the girl that was working the customer service counter. Well, the DVD set rang up $10 more than it was priced, and my mom deliberately didn't say anything until after the transaction so she could claim the effing $5 Michigan Scan Law bounty."
"My crush didn't know how to process it and the manager was busy, so my mom tore into her about how it was her job and how she should understand how to do things."
"At my job."
"To a girl I liked."
"My life was misery for a while afterward."
"When I was a manager at McDonalds I had a guy do this."
"We had a freak rush on chicken nuggets, like 5 20 pieces in a row. The customer pulls to the window. The cashier let him know it was going to be another 3 minutes for his nuggets and did he want to wait or get something else. He demands to speak with the manager. He says that he has been waiting 5 minutes already and he isn’t going to pay or move until his food is ready. I said that I needed him to pay and pull forward in order to clear the drive thru. He refused and said they’ll have to wait."
"I went to the back window, put a drawer in and we started cashing and giving the food out there."
"20 minutes later, fuming customer at the front window begins pounding on the window."
"I open it and he screams at me to know where his food was. I told him he wasn’t getting any food, he was blocking my drive thru and impeding my business and he needed to leave or I would be calling the police."
"It looked like he would explode with anger, but he just screeched out of there."
"It was the most satisfying interaction with an entitled customer I had while working at McDonald’s."
"Years later, I do slightly regret this. I worry I needlessly angered someone to the point where he could have taken it out on someone else (ie. kids or wife)."
Not About To Eat Here
"Not me, but my sister in law. Her step dad and mom took the family out to eat at a Red Lobster. They get there and it is super busy. So the step dad walks up to the host and says "Yes, we have a reservation.""
"The problem is, Red Lobster (or at least that one) doesnt take reservations. The host explains this and says it is going to be 20 min wait for seating. Her step dad FLIPPED out and started screaming that he had called 3 hours before hand and made a reservation. The host politely told him this was not possible as they do not take reservations (again)."
"He continues to scream at the guy, and says he wants to talk to a manager. So the manager comes out and she tells him the same thing. They dont take reservations, so its not possible that he had made one. He continues to cause a scene and people started leaving just to get away from this toxic guy. Finally, the manager says, "Fine, we will put you ahead of everyone else that has been patiently waiting their turn". He says "Thank you". They get seated."
"Once they get to the table and the waitress walks away, he slyly winks and says to my brother and the rest of the family "THAT is how you get things done. I wasn't going to wait 20 min.""
"My brother refused to eat or order for fear of getting food that had been spit on."
An Ocean View
"Oh man, two months ago I went to Hawaii with my wife. We had requested a room with a king bed. At the checkout kiosk next to us, while we were giving our attendant our info, this lady started going nuts. She had requested (not reserved) an ocean view room with a queen bed and double bed. The woman was with her daughter. I should probably note that it was for a work conference (a big conference and we were there for it too, but didn’t know her. And the company putting on the conference had handled all of the reservations.)"
"Anyway, they tell her that they didn’t see the request for a two-bed room and she started losing her mind. She was raising her voice and saying that this was a very special trip for her and her daughter (it’s an Oceanside 5 star resort in Maui...it’s a special trip for 99% of the people there). And that she’s not leaving until they find a way to get her an ocean view room with two beds like she had requested. But she was just being a total b*tch."
"The manager pulled out a map of the resort and showed her where they had some 2-bed rooms available in the interior of the hotel, but nothing that would fit what she wanted. It went on for a few minutes before she finally accepted that room. Toward the end of this tirade, we were called up to check in at the next desk over. We give our names and confirmation pages."
"And the clerk tells us thank you for waiting, we do have a garden view king room available in the east wing ( we had just seen that the conference activities were in the west wing and it would save a lot of hassle if we could have a room on that side of the resort) so we asked if there was by chance anything open closer to the conference rooms. She looked for a bit and told us that it’s not a king room, but for no extra charge she could move is to an ocean view room that had two queen beds. We looked at each other and then at the still irate woman a few feet away and had to suppress a smile. We took it and just moved the beds together to make one giant bed."
"Great times. Highly recommend the Hyatt Regency in Maui."
– Deleted User
Free Food...But No Free Food
"I grew up in a smaller town right on the cusps of its big growth boom. We knew our town had finally made it when we got an Olive Garden. We used to eat there 2-3 times a month. My mom and I would always split an entree and my dad would get his own. We knew the rule if you’re splitting and entree and you get more than one of the family-style bowls of salad than you’ll get charged an extra $4 for the extra person. Which is fair, 2 entrees come with 2 unlimited salads. Welllll one day my dad decides he wanted more salad. Only he wants the additional salad, but the waitress said if she refills the bowl, that we will be charged the extra $4. Wellll low and behold my parents threw the biggest tantrum because only HE wanted the additional salad. They demanded to speak to a manager and the manager explained the rule (which we knew) but offered to comp the extra salad just to get my parents to stop yelling....and they did. When our bill came the manager comped my dads entree and the additional salad fee. Well my mom got up. Interrupted the manager while he was talking to other guests and threw the check in his face and asked “what’s this?!?!” She was furious that he comped my dad's meal. He ate the meal therefore we would like to pay for it. She wouldn’t stop raising her voice until she was allowed to pay for the meal (but not the salad). The manager was confused but obliged...when they brought the change the manager slipped a few free appetizer coupons. My mom ripped them up and threw them on the ground as she left. Safe to say I didn’t eat out with them for at least a month and I still refuse to go to Olive Garden with them."
Stubborn Is As Stubborn Does
"Scene: Any fast food drive-thru"
"Worker: Ma'am, can you please drive forward a little bit while your food finishes up?"
"Mom: No. *folds arms*"
Was It Worth It?
"Grocery store had this sign up that said if an item rang up higher than an advertised price it was free. It was the 80s and stores did stupid sh*t like this that I never see in stores today."
"Mom was buying a box of Little Debbie cakes and they rang up for $2.85 instead of the advertised $2.50. So now mom wants her free cakes. Cashier doesn't know what to do, summons a manager. Manager tells her to ring up the sale otherwise and he'll be right back."
"Comes back and hands my mother 35 cents cheerfully and says "There you go!" My mother points out the sign behind him and he says "Oh, the last manager put that up, it doesn't make any sense. I'm the new manager and I just haven't had the sign removed yet" (it was a printed plastic sign that was screwed into the wall)."
"Mom insists they honor their sign, he says nah. Now, up to this point, I as an adult looking back am totally on board with mom's actions."
"Mom gathers her things, decides against taking the Little Debbies on principle, and we get in the car. Mom wordlessly drives downtown to the main store of this 3-5 store chain, knowing the office is next door. We walk into this perfectly 80's wood paneled office where my mother asks the secretary to speak to the owner of the store and is permitted to do so since this is a family owned business and their "corporate office" is smaller than the row of cubicles my staff occupy at work."
"Here my mother unleashes a tirade about how she has lost faith in his brand and how his word is meaningless since they will not honor the sign etc. This guy stands up, profusely apologizes, validates her anger and then pulls out his wallet and hands her a $5 bill along with a promise that he will speak to the manager and the sign will either be honored or removed."
"We get home and find that the ice cream we bought melted in the trunk because summer and ruined the cereal and the bread."
The second-hand embarrassment has never been so bad!
I once worked for a chain restaurant that prided themselves on quality.
Everything was fresh and nothing was microwaved.
You could taste the difference.
Then as the years went by, cut a corner here, microwave a manicotti there.
From what I hear now, the tomato sauce comes pre-packaged when it was made fresh with ripe tomatoes daily.
Everything in service eventually falters at the altar of saving a dollar.
Yet the prices never go down.
Quality degrade, money vanish.
Redditor littleallred008 wanted to compare notes on all the degraded quality in the world of retail.
"What has simultaneously gotten worse and more expensive?"
Fast food in general. Wendy's? Your potatoes are shriveled and sad. They used to make me happy.
Ronald?big mac 80s GIFGiphy
"Big Macs. That burger 'patty' is a stones throw away from being a slice of roast beef."
"Cable/ Internet providers. Oh yes sorry your trial period was over, your bill went up 200 dollars. Oh no we didn't promise you 200mb/s download speed constantly, we said UP TO. read the fine print."
"In the US, if you’re lucky enough to live in a place with more than one option, call and threaten to cancel (speak with retentions) at the end of your contract."
"You should be able to renew at a better rate (maybe not as good as the trial offer). I actually just switch every year between Comcast and AT&T. I just set a calendar reminder for the following year once I sign a new contract. It’s a small hassle but worth it to save hundreds per year."
"I swear that Reese's peanut butter cups have gotten shi**ier over the years. the peanut butter seems chalkier and the chocolate tastes blander.
Plus I can't ever seem to pry them out of that little cup wrapper without leaving the bottom chocolate 'skin' stuck to it...
"I think the push to put them in the freezer and eat them chilled is a ploy to cover the declining quality."
No place like no home...
"As someone shopping for a house, I have to say homes. Not only has the real estate market been ridiculously inflated (especially in NYC, my residence), I'm finding that the actual quality of a lot of these homes are absolute crap. Due to the ability to find and source cheap materials and labor, developers are able to make huge profits off high prices and low costs. It's making me really rethink if I want buy a house, or just use all that money to aggressively invest."
Not so WildI Hate You Wings GIF by The BachelorGiphy
"Buffalo Wild Wings. I don’t know if it’s just me, but their prices have gone up and the quality has gone down."
From my reviews, wings in general have just taken a hit.
Never LastingShow Off Renee Zellweger GIF by Working TitleGiphy
"Clothes, very few companies make clothes to last and fast fashion is rising while the cost of items continue to increase!"
"Scented candles, Yankee Candle in particular used to be the candle that was considered premium. But while they've never been cheap at least a while ago it was worth the money. But now they're just exorbitant in price, they don't smell like they used to, and they are not worth the money."
Use an IPhone...
"Photo booths! Oh the old ones were so cool! Four different real photos for 1 dollar. - Now you pay $ 7 for four identical bad laser prints."
"This is why we bought all the supplies and just made one ourselves, super easily. Literally bought a backdrop & frame, all the fancy lighting, props, tablet, tablet stand, color printer, and even the little clicker thing to press when to take the photo."
"All of that off of Amazon, for less than 1/3 the price we were quoted to rent one from a company. And now we have a photo booth... lol. We can be that cool couple that can bring a whole photo booth setup anytime we're invited to our friend's weddings, parties, events, etc."
"The Cadbury Egg is honestly the most disappointing to me, because nearly every one of the food products mentioned has plenty of viable alternatives that haven't been ruined. You can find a thousand high-quality chocolate bars or ice creams or whatever."
"But the Cadbury Egg is a singularly unique product. There's nothing else like it on Earth, so once Cadbury ruined the recipe, it was a treat lost forever."
LearningRobin Williams Movie GIFGiphy
"My university education, specifically this year. They are raising tuition AND fall semester has no in-person sessions."
I feel like life itself has degraded and become too expensive in general.
Kidnappers, neighborhood murders, robbers in the dark...
Yes, growing up in NYC was a load of fun.
But I'm not an anomaly.
All of these things are happening around us at any given moment.
It's why we turn back quickly when the wind picks up the leaves.
Is there something in the shadows?
Things are going to spook us and make a dark impact on our lives.
It's just a fact.
Redditor LBE wanted to hear about the times in life we've all been left with unease and shivers down the spine.
"What is the Creepiest or most Unexplained thing that’s happened to you that you still think about to this day?"
Noises. My creepiest enemy is simple noises. I've wasted hours hunting small noises that could be someone hiding. I'm always on guard.
"To this day, there was a kid in my class that no one else remembers. I distinctly remember playing with this kid in kindergarten, and we were pretty much inseparable. About a month past Christmas break he disappeared. No one remembered him."
"Not the teachers, or the others in my class. No one. I even asked the school counselor if he was okay, and she humored me by going through records to see if he’d transferred. She couldn’t find a thing. I think about it at least once a month."
"Was delivering newspapers on my paper route when a longtime customer pulled his car next to me and asked me to just give him his daily newspaper now because he was going on a long trip. I handed him his newspaper then skipped his house as I continued my route."
"The next day I was collecting the weekly fees (you used to have to go collect the money back then, no internet payment yet) and I went to his house to collect my fee. His wife answers and promptly complains that I missed her house on my deliveries the day before."
"I explained to her that her husband pulled up next to me, I told her what he said and that I gave him the paper. She started crying, told me that he had died a couple weeks ago and it was obviously not possible that I spoke with her husband the day before."
"I know what I saw and nearly 30 years later I still think about that situation. I have no way to logically explain what happened and it still give me the creeps."
"I have a weird memory that's not mine; I'm a small boy with a suit and tie, I'm at a party in a huge ceremonial church or something and there's lots of men and women wearing fancy black clothes, they all get in a circle its the middle of the day light was brightly coming in through the windows and there are old-ish couple dancing in the middle of the circle with some very classy/fancy music."
"And I was trying to look at them through people's legs, suddenly the man falls, no gunshots no one did anything to him and then the second he falls everyone starts screaming, people were running away but the men were running towards him, I think I was trampled because I was lying on the floor and then everything goes black."
"That's all I can remember. This is a clear memory that has stuck with me since I can remember, I'm really creeped out because I know that memory isn't mine, I've never gone to a fancy party in a church when I was little and I don't know what happened to that man because I fell over."
"Driving home from work late one night I was followed and it was weird. I left the hospital and turned off the main road to a bunch of side streets I would take. At one point I noticed a car behind me that made the same left turn as me. They sped up to get behind me. I thought nothing of it. Then I briefly thought about running to 7-11 to grab some food and turned on my right signal."
"But I realized I had food at home, so I turned my signal off. The car behind me turned on their right signal and turned it off as well exactly as I had. At that point I got a bit spooked. So I turned my right signal on and they did as well. Instead at the next intersection I turned left even though my right signal was on. They did as well. They proceeded to follow me through a series of odd turns."
"Eventually I turned onto a cul-de-sac I knew about and figured I could turn around there and look at the driver to see who was following me. As I approached the end of the road they figured out what I was doing. They stopped and did a fast k-turn and sped off. It was weird. Still don’t know who it was."
"This didn't exactly happen to me, but I got some backlash and bad vibes from it. My best friend and his mom were moving out of their house (they were the only ones living in the house) and he went to take one last selfie in his room. When he showed the picture to his mom, she goes 'Who is that?"
"Upon further inspection he notices there was a straight up white face almost like a mask looking over his shoulder from the attic hatch above his room. He always heard things from the attic but never saw anything. A few weeks later we went on a wrestling trip and stayed in a hotel. He showed the pic around to everyone in our room, and then some spooky things started happening."
"In our room we began hearing knocks on our door when nobody was there. We also saw flashes or glimpses of a figure in the mirror in our room. Everyone was a little freaked out about it and thought it could be the demon from the picture, and my friend who took it became so paranoid he played bible verses to ward any demons off all night. He said ever since he took that picture he has had weird things happen to him."
Always listen to your bad vibes. They know all...
"I would cut weight/train for wrestling in high school, which meant a lot of dark-night runs at the middle school track. It was an old gravel one close to the woods with no lights. I didn't like running at the high school track for some reason so I'd just go there. I'd hold my phone to time my laps and one night while I was looking down at it, someone tackled me out of nowhere."
"We rolled around on the ground and he never said a word. Just grunted. Luckily, I got up and ran towards the middle school. I ran into some people and they called the cops. I left all of my stuff behind and he didn't take any of it. It was pretty strange."
"Driving from Northern California to Southern California through the middle of the night about a decade ago. I was tired, and the scenery along the freeway through the central valley isn't very interesting. I remember passing an old silo, looking at my car clock and it was 3:17 in the morning."
"Drove some more, passed a powerline, and it was 3:21."
"I blinked, shuffled in my seat, and passed that same old silo, and it was back to 3:17. I was in disbelief. I just stared at my clock for a few moments."
"Drove a little bit more, passed the same powerline, 3:21. Don't know why or how, but I went backwards about 4 minutes. Never experienced anything similar or since."
"A random cat on the street once protected me from a man who I didn't realize was following me."
"I was (stupidly) talking on my phone while walking home at night. I saw a man who was talking to himself near a park and I deliberately chose to walk down another street to avoid him. In the middle of my phone conversation, this orange cat comes up beside me and starts walking next to me."
"We walk in tandem for about three blocks, me telling the person I was talking to how funny this was."
"Suddenly, the cat starts to turn around and head back the other way. I look and see that same man I'd seen earlier, who had changed his original direction and had been following me for a few blocks. The cat got in between us and howled at him until he turned around and went the other way."
"Then the cat and I walked another block together, at which point he peeled off into a yard. I double-checked and the man was had disappeared. I can't be sure that the man wished me harm, but I know I wouldn't have noticed him if it weren't for that cat. I never believed in guardian angels or anything of that sort until I had that experience."
"You know on cold days inside your car you can breath on the window and draw on the glass? I got in my car, and as I look at the windshield I see a few small baby hands. I thought it was strange someone would let a baby play on my cars windshield. I had an urge to touch the baby prints and as I touched it, I wiped away the hand prints. The hand prints were made from inside of my locked car. This is probably the strangest creepiest unexplained phenomena that’s ever happened to me."
"I had a recurring nightmare of a pitch black parasite sucking the life it of me. Sometimes it waited for me in dark corners to go to bed. My cats always slept on my bed during that time. For me it was a very stressful time, a got an itch at the place of my chest where I dreamed the parasite was sucking my life out of me."
"I got sick and felt a pea sized lump. I went to my doc and they ordered a biopsy of that lump. As it turned out I had male breast cancer at the age of 28. After I got well again the dream never came back and my cats slept in their places again and not on my bed."
"The dream was creepy enough what it made for me were my cats protecting me."
How do any of us sleep at might?
Do you have similar experiences to share? Let us know in the comments below.