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Customer Service Agents Break Down The Dumbest Thing A Customer Has Ever Complained About

Customer Service Agents Break Down The Dumbest Thing A Customer Has Ever Complained About
Image by mohamed Hassan from Pixabay

Customer service agents have a difficult job. Could you imagine dealing with terrible people and their complaints all day? This isn't to say that there aren't some lovely people out there, but the job can be emotionally taxing... especially when people call in to complain about ridiculous things.

After Redditor Jing_Yuam asked the online community, Customer service people of reddit, what's the dumbest thing a customer has gone out of their way to complain about?" customer service workers weighed in. We feel for them.


"Many years back..."

Many years back, worked for a store chain which sells all products related and connected to Nature. Among them, the Himalayan salt stone lamp. It's a stone made of salt that encases an electrical bulb. It is supposed to help for regulating ions in your home/office.

A customer called us to complain that their stone disappeared at home, and asked for a refund. As open mind as I can be, I however tried to understand what she meant exactly by "disappeared".

Story is, customer removed the stone from the bulb and put it in her dish-washer to clean it...

I had to be super nice with her to make her realizing that salt dissolves in water.. Specially in hot water.. Without her getting upset and getting offended... It was a lonely moment.

blissball2020

"A guy asked..."

A guy asked if I was the manager.

"Can I help you with something?"

Angrily: "Yeah, three Saturdays in row now I come down here at 4:30, and every f******' Saturday you close at 4."

"Uh...yeah. We close at 4."

"F*** you."

At least he left then. The worst ones don't leave. They just keep going.

woodenman22

"I work for..."

I work for a popular roadside assistance company and had a guy call in wanting to get roadside assistance for his daughter who was stranded. His daughter was not on his membership and there was no room to add her because he already had his wife added. So I suggested he remove his wife for now and add his daughter so she can get roadside assistance and then switch them back afterwards. Apparently this was the most outrageous suggestion. He went and told my supervisor that I was "making him choose his daughter over his wife and no father should have to make that kind of decision."

noodlesthefood

"She actually got an attitude with me..."

I was working at OfficeMax during back to school season. This woman comes up to my register with a few things and I start scanning it in. She notices the one item rang up less than she was expecting. She actually got an attitude with me because we hadn't had a chance to print new shelf tags for that aisle yet. I told her I would wait if she wanted to get more. She declined and continued complaining to me about it. I said "well I can override the price to what the shelf label said." I realize now that I was being a bit of a b!tch by saying that. She politely declined that as well, paid with her card, and rushed out the door with her things.

AwkwardSara

"Had a woman..."

Had a woman call me racist because I asked her if she needed utensils for her take-out.

DietyBeta

"Had a lady..."

Had a lady call me racist because she came in to buy glasses, and I asked if she has been to our store before or if she has her prescription with her. She even told her young daughter to watch out for people like me... Uhhh...

AfterSchoolRed

"I could tell they were together..."

I guess this wasn't really an official complaint but it was pretty dumb. I was running register at the grocery store and this couple got in my line. I could tell they were together because they were talking and interacting with one another. However they had two different baskets and left a small gap between their respective items without placing down the divider. So I wasn't sure if they were paying for everything all together or separately. I say the generic things, hi, how are you, did you find everything okay, etc and then politely asked, "together or separate?" The lady gave me a death glare and said "why on earth does it matter?" I gave her a blank stare and slowly said "so.... that I know whether to keep ringing you up...or cash out the order...." All I can think is they must have been having some relationship problems because she jumped right to that, haha.

mermaid744

"Go there then."

It's always "x has it cheaper"

Go there then. You are hurting literally nobody's feelings.

smellmyhand

"We don't."

"X price matches!" We don't.

Complete_Entry

"So I paged..."

Worked in an electronics store to put myself through college. I worked in the computer department, but was sitting at the loss prevention desk up front to cover while the LP supervisor took a quick lunch break. An old lady comes in, asks where the dairy section is, and help finding the milk. I told her, kindly, that we weren't in a grocery store. She looks confused and leaves. A couple of minutes later her (presumably) son walks in, and starts chewing my @ss because I wouldn't help her find the milk. When he was done bItching, I slowly waved my arm across the store and asked him which one of those aisles looks like they might have groceries in them. He stares for a good few seconds, and then starts b!tching me out saying that I'm an @sshole, and he wants to see a manager.

So I paged the loss prevention supervisor up to the front. The LP supervisor invited the guy to never come back to the store.

2buckbill

"A woman came into the lingerie store..."

A woman came into the lingerie store I was working at asking if we sold white waffle robes. We didn't, but I had seen some in passing at another store in the mall, and suggested she check there. Shortly after, she returned to my store and yelled in my face that the other store didn't have the kind of waffle robe she wanted. Sorry a store I don't work at doesn't have the right type of robe, yeesh!

dorsiares

"Many of our bookings..."

Travel agent here. Many of our bookings are for the cruise lines. Customer complained about how whales did not jump out of the water for them at sunset.

ThrowRAINBOWS

"They literally complained..."

I worked at a mid-high end furniture store, and had a customer complain that their glass top outdoor table had small puddles of water on it after it rained. They literally complained that their outdoor table got wet in the rain. Honorary mention: the customer who was incensed that we would not honor a warranty claim for the hole in his umbrella fabric, while fully understanding and repeatedly explaining that the hole was caused by a mouse making a nest while it was stored in the garage over the winter, but this umbrella was brand new, and his old umbrella he had for 20 years never had a mouse nest.

hungermann

"We would often get young kids..."

I worked at a Starbucks that had a middle school nearby. We would often get young kids buying Frappuccinos on their way home from school. We had one kid's Mom call us up one evening saying there was a live spider midway through his drink. Ummmm, what? The drink goes from rapid speed blender straight to a previously inverted cup from a stack of cups... I'm not sure where a spider would come in during that process.

kaiterrible

"This was at a restaurant..."

"The Steak was dry"

This was at a restaurant where you could order your steak on a hot stone to cook it yourself.

StarAugerEtraeus

"I work at a call center..."

I work at a call center for health insurance. Had an elderly woman call about a claim that she had. The total charge from the provider was maybe $200 or so. The patient responsibility (the amount she actually owed) was $0.

She got REALLY mad at me that it was $200 in the first place even after I explained that she didn't have to pay anything. That WE paid for it.

kevin_kevinson1

"She came back a couple hours later..."

Was a cashier at the zoo for a bit after high school. My second day there a woman, easily identified as a Karen, came in and asked me where the lost and found was so she could find her phone.

Me and my fellow cashier did not know the answer and were busy trying to sort out the long line, so we just kind of looked at her and said sorry we can't help you.

She got pissed at us and stormed off before we could explain we were new and that we could find someone else to help her.

She came back a couple hours later in a huff saying "Just so you know, the lost in found is right there!" before pointing in the wrong direction of where it was located.

You'd think she could have asked the thousands of easily identified employees or talk to the information desk that was 10 feet from us but I guess that's too much to ask.

terrbear1013

"He goes on to berate me..."

Just got off a call where the person calling works for the company I work for, different departments, and was attempting to help a customer. He goes on to berate me in front of the customer about how we are useless and our service isn't built for the elderly. Like my dude we work for the same company. I can't do anything about it any more than you can do anything about it.

Deadpoolsistersarah

"On the side of the property..."

Many years ago I worked at a beach resort. On the side of the property was a naturally-occuring stream that emptied into the Gulf of Mexico. It was typically a small stream with dark colored water but it would get maybe four feet wide and a couple of feet deep when it rained really hard. Anyway, the point is that this stream was there long before people, resorts, and condos were there. All us humans did was put a culvert around it.

I cant tell you how many people would come to the front desk to complain about the nasty sewage that is dumping into the Gulf. We would explain it's just a natural stream but they didnt listen. They wanted us to "do something" about it like we could just re-route or put a cork in it. The most hilarious thing was occasionally somebody would be out there with a shovel trying to direct the flow away from the beach in front of the resort. They were probably pretty surprised to find all their hard work erased by the next tide.

BaconReceptacle

"I work at a hotel..."

I work at a hotel and we once received a complaint from a guest that the water levels in our toilet were too high because his balls were getting wet.

Zman11588

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People Reveal The Weirdest Thing About Themselves

Reddit user Isitjustmedownhere asked: 'Give an example; how weird are you really?'

Let's get one thing straight: no one is normal. We're all weird in our own ways, and that is actually normal.

Of course, that doesn't mean we don't all have that one strange trait or quirk that outweighs all the other weirdness we possess.

For me, it's the fact that I'm almost 30 years old, and I still have an imaginary friend. Her name is Sarah, she has red hair and green eyes, and I strongly believe that, since I lived in India when I created her and there were no actual people with red hair around, she was based on Daphne Blake from Scooby-Doo.

I also didn't know the name Sarah when I created her, so that came later. I know she's not really there, hence the term 'imaginary friend,' but she's kind of always been around. We all have conversations in our heads; mine are with Sarah. She keeps me on task and efficient.

My mom thinks I'm crazy that I still have an imaginary friend, and writing about her like this makes me think I may actually be crazy, but I don't mind. As I said, we're all weird, and we all have that one trait that outweighs all the other weirdness.

Redditors know this all too well and are eager to share their weird traits.

It all started when Redditor Isitjustmedownhere asked:

"Give an example; how weird are you really?"

Monsters Under My Bed

"My bed doesn't touch any wall."

"Edit: I guess i should clarify im not rich."

– Practical_Eye_3600

"Gosh the monsters can get you from any angle then."

– bikergirlr7

"At first I thought this was a flex on how big your bedroom is, but then I realized you're just a psycho 😁"

– zenOFiniquity8

Can You See Why?

"I bought one of those super-powerful fans to dry a basement carpet. Afterwards, I realized that it can point straight up and that it would be amazing to use on myself post-shower. Now I squeegee my body with my hands, step out of the shower and get blasted by a wide jet of room-temp air. I barely use my towel at all. Wife thinks I'm weird."

– KingBooRadley

Remember

"In 1990 when I was 8 years old and bored on a field trip, I saw a black Oldsmobile Cutlass driving down the street on a hot day to where you could see that mirage like distortion from the heat on the road. I took a “snapshot” by blinking my eyes and told myself “I wonder how long I can remember this image” ….well."

– AquamarineCheetah

"Even before smartphones, I always take "snapshots" by blinking my eyes hoping I'll remember every detail so I can draw it when I get home. Unfortunately, I may have taken so much snapshots that I can no longer remember every detail I want to draw."

"Makes me think my "memory is full.""

– Reasonable-Pirate902

Same, Same

"I have eaten the same lunch every day for the past 4 years and I'm not bored yet."

– OhhGoood

"How f**king big was this lunch when you started?"

– notmyrealnam3

Not Sure Who Was Weirder

"Had a line cook that worked for us for 6 months never said much. My sous chef once told him with no context, "Baw wit da baw daw bang daw bang diggy diggy." The guy smiled, left, and never came back."

– Frostygrunt

Imagination

"I pace around my house for hours listening to music imagining that I have done all the things I simply lack the brain capacity to do, or in some really bizarre scenarios, I can really get immersed in these imaginations sometimes I don't know if this is some form of schizophrenia or what."

– RandomSharinganUser

"I do the same exact thing, sometimes for hours. When I was young it would be a ridiculous amount of time and many years later it’s sort of trickled off into almost nothing (almost). It’s weird but I just thought it’s how my brain processes sh*t."

– Kolkeia

If Only

"Even as an adult I still think that if you are in a car that goes over a cliff; and right as you are about to hit the ground if you jump up you can avoid the damage and will land safely. I know I'm wrong. You shut up. I'm not crying."

– ShotCompetition2593

Pet Food

"As a kid I would snack on my dog's Milkbones."

– drummerskillit

"Haha, I have a clear memory of myself doing this as well. I was around 3 y/o. Needless to say no one was supervising me."

– Isitjustmedownhere

"When I was younger, one of my responsibilities was to feed the pet fish every day. Instead, I would hide under the futon in the spare bedroom and eat the fish food."

– -GateKeep-

My Favorite Subject

"I'm autistic and have always had a thing for insects. My neurotypical best friend and I used to hang out at this local bar to talk to girls, back in the late 90s. One time he claimed that my tendency to circle conversations back to insects was hurting my game. The next time we went to that bar (with a few other friends), he turned and said sternly "No talking about bugs. Or space, or statistics or other bullsh*t but mainly no bugs." I felt like he was losing his mind over nothing."

"It was summer, the bar had its windows open. Our group hit it off with a group of young ladies, We were all chatting and having a good time. I was talking to one of these girls, my buddy was behind her facing away from me talking to a few other people."

"A cloudless sulphur flies in and lands on little thing that holds coasters."

"Cue Jordan Peele sweating gif."

"The girl notices my tension, and asks if I am looking at the leaf. "Actually, that's a lepidoptera called..." I looked at the back of my friend's head, he wasn't looking, "I mean a butterfly..." I poked it and it spread its wings the girl says "oh that's a BUG?!" and I still remember my friend turning around slowly to look at me with chastisement. The ONE thing he told me not to do."

"I was 21, and was completely not aware that I already had a rep for being an oddball. It got worse from there."

– Phormicidae

*Teeth Chatter*

"I bite ice cream sometimes."

RedditbOiiiiiiiiii

"That's how I am with popsicles. My wife shudders every single time."

monobarreller

Never Speak Of This

"I put ice in my milk."

– GTFOakaFOD

"You should keep that kind of thing to yourself. Even when asked."

– We-R-Doomed

"There's some disturbing sh*t in this thread, but this one takes the cake."

– RatonaMuffin

More Than Super Hearing

"I can hear the television while it's on mute."

– Tira13e

"What does it say to you, child?"

– Mama_Skip

Yikes!

"I put mustard on my omelettes."

– Deleted User

"Oh."

– NotCrustOr-filling

Evened Up

"Whenever I say a word and feel like I used a half of my mouth more than the other half, I have to even it out by saying the word again using the other half of my mouth more. If I don't do it correctly, that can go on forever until I feel it's ok."

"I do it silently so I don't creep people out."

– LesPaltaX

"That sounds like a symptom of OCD (I have it myself). Some people with OCD feel like certain actions have to be balanced (like counting or making sure physical movements are even). You should find a therapist who specializes in OCD, because they can help you."

– MoonlightKayla

I totally have the same need for things to be balanced! Guess I'm weird and a little OCD!

Close up face of a woman in bed, staring into the camera
Photo by Jen Theodore

Experiencing death is a fascinating and frightening idea.

Who doesn't want to know what is waiting for us on the other side?

But so many of us want to know and then come back and live a little longer.

It would be so great to be sure there is something else.

But the whole dying part is not that great, so we'll have to rely on other people's accounts.

Redditor AlaskaStiletto wanted to hear from everyone who has returned to life, so they asked:

"Redditors who have 'died' and come back to life, what did you see?"

Sensations

Happy Good Vibes GIF by Major League SoccerGiphy

"My dad's heart stopped when he had a heart attack and he had to be brought back to life. He kept the paper copy of the heart monitor which shows he flatlined. He said he felt an overwhelming sensation of peace, like nothing he had felt before."

PeachesnPain

Recovery

"I had surgical complications in 2010 that caused a great deal of blood loss. As a result, I had extremely low blood pressure and could barely stay awake. I remember feeling like I was surrounded by loved ones who had passed. They were in a circle around me and I knew they were there to guide me onwards. I told them I was not ready to go because my kids needed me and I came back."

"My nurse later said she was afraid she’d find me dead every time she came into the room."

"It took months, and blood transfusions, but I recovered."

good_golly99

Take Me Back

"Overwhelming peace and happiness. A bright airy and floating feeling. I live a very stressful life. Imagine finding out the person you have had a crush on reveals they have the same feelings for you and then you win the lotto later that day - that was the feeling I had."

"I never feared death afterward and am relieved when I hear of people dying after suffering from an illness."

rayrayrayray

Free

The Light Minnie GIF by (G)I-DLEGiphy

"I had a heart surgery with near-death experience, for me at least (well the possibility that those effects are caused by morphine is also there) I just saw black and nothing else but it was warm and I had such inner peace, its weird as I sometimes still think about it and wish this feeling of being so light and free again."

TooReDTooHigh

This is why I hate surgery.

You just never know.

Shocked

Giphy

"More of a near-death experience. I was electrocuted. I felt like I was in a deep hole looking straight up in the sky. My life flashed before me. Felt sad for my family, but I had a deep sense of peace."

Admirable_Buyer6528

The SOB

"Nursing in the ICU, we’ve had people try to die on us many times during the years, some successfully. One guy stood out to me. His heart stopped. We called a code, are working on him, and suddenly he comes to. We hadn’t vented him yet, so he was able to talk, and he started screaming, 'Don’t let them take me, don’t let them take me, they are coming,' he was scared and yelling."

"Then he yelled a little more, as we tried to calm him down, he screamed, 'No, No,' and gestured towards the end of the bed, and died again. We didn’t get him back. It was seriously creepy. We called his son to tell him the news, and the son said basically, 'Good, he was an SOB.'”

1-cupcake-at-a-time

Colors

"My sister died and said it was extremely peaceful. She said it was very loud like a train station and lots of talking and she was stuck in this area that was like a curtain with lots of beautiful colors (colors that you don’t see in real life according to her) a man told her 'He was sorry, but she had to go back as it wasn’t her time.'"

Hannah_LL7

"I had a really similar experience except I was in an endless garden with flowers that were colors I had never seen before. It was quiet and peaceful and a woman in a dress looked at me, shook her head, and just said 'Not yet.' As I was coming back, it was extremely loud, like everyone in the world was trying to talk all at once. It was all very disorienting but it changed my perspective on life!"

huntokarrr

The Fog

"I was in a gray fog with a girl who looked a lot like a young version of my grandmother (who was still alive) but dressed like a pioneer in the 1800s she didn't say anything but kept pulling me towards an opening in the wall. I kept refusing to go because I was so tired."

"I finally got tired of her nagging and went and that's when I came to. I had bled out during a c-section and my heart could not beat without blood. They had to deliver the baby and sew up the bleeders. refill me with blood before they could restart my heart so, like, at least 12 minutes gone."

Fluffy-Hotel-5184

Through the Walls

"My spouse was dead for a couple of minutes one miserable night. She maintains that she saw nothing, but only heard people talking about her like through a wall. The only thing she remembers for absolute certain was begging an ER nurse that she didn't want to die."

"She's quite alive and well today."

Hot-Refrigerator6583

Well let's all be happy to be alive.

It seems to be all we have.

Man's waist line
Santhosh Vaithiyanathan/Unsplash

Trying to lose weight is a struggle understood by many people regardless of size.

The goal of reaching a healthy weight may seem unattainable, but with diet and exercise, it can pay off through persistence and discipline.

Seeing the pounds gradually drop off can also be a great motivator and incentivize people to stay the course.

Those who've achieved their respective weight goals shared their experiences when Redditor apprenti8455 asked:

"People who lost a lot of weight, what surprises you the most now?"

Redditors didn't see these coming.

Shiver Me Timbers

"I’m always cold now!"

– Telrom_1

"I had a coworker lose over 130 pounds five or six years ago. I’ve never seen him without a jacket on since."

– r7ndom

"140 lbs lost here starting just before COVID, I feel like that little old lady that's always cold, damn this top comment was on point lmao."

– mr_remy

Drawing Concern

"I lost 100 pounds over a year and a half but since I’m old(70’s) it seems few people comment on it because (I think) they think I’m wasting away from some terminal illness."

– dee-fondy

"Congrats on the weight loss! It’s honestly a real accomplishment 🙂"

"Working in oncology, I can never comment on someone’s weight loss unless I specifically know it was on purpose, regardless of their age. I think it kind of ruffles feathers at times, but like I don’t want to congratulate someone for having cancer or something. It’s a weird place to be in."

– LizardofDeath

Unleashing Insults

"I remember when I lost the first big chunk of weight (around 50 lbs) it was like it gave some people license to talk sh*t about the 'old' me. Old coworkers, friends, made a lot of not just negative, but harsh comments about what I used to look like. One person I met after the big loss saw a picture of me prior and said, 'Wow, we wouldn’t even be friends!'”

"It wasn’t extremely common, but I was a little alarmed by some of the attention. My weight has been up and down since then, but every time I gain a little it gets me a little down thinking about those things people said."

– alanamablamaspama

Not Everything Goes After Losing Weight

"The loose skin is a bit unexpected."

– KeltarCentauri

"I haven’t experienced it myself, but surgery to remove skin takes a long time to recover. Longer than bariatric surgery and usually isn’t covered by insurance unless you have both."

– KatMagic1977

"It definitely does take a long time to recover. My Dad dropped a little over 200 pounds a few years back and decided to go through with skin removal surgery to deal with the excess. His procedure was extensive, as in he had skin taken from just about every part of his body excluding his head, and he went through hell for weeks in recovery, and he was bedridden for a lot of it."

– Jaew96

These Redditors shared their pleasantly surprising experiences.

Shopping

"I can buy clothes in any store I want."

– WaySavvyD

"When I lost weight I was dying to go find cute, smaller clothes and I really struggled. As someone who had always been restricted to one or two stores that catered to plus-sized clothing, a full mall of shops with items in my size was daunting. Too many options and not enough knowledge of brands that were good vs cheap. I usually went home pretty frustrated."

– ganache98012

No More Symptoms

"Lost about 80 pounds in the past year and a half, biggest thing that I’ve noticed that I haven’t seen mentioned on here yet is my acid reflux and heartburn are basically gone. I used to be popping tums every couple hours and now they just sit in the medicine cabinet collecting dust."

– colleennicole93

Expanding Capabilities

"I'm all for not judging people by their appearance and I recognise that there are unhealthy, unachievable beauty standards, but one thing that is undeniable is that I can just do stuff now. Just stamina and flexibility alone are worth it, appearance is tertiary at best."

– Ramblonius

People Change Their Tune

"How much nicer people are to you."

"My feet weren't 'wide' they were 'fat.'"

– LiZZygsu

"Have to agree. Lost 220 lbs, people make eye contact and hold open doors and stuff"

"And on the foot thing, I also lost a full shoe size numerically and also wear regular width now 😅"

– awholedamngarden

It's gonna take some getting used to.

Bones Everywhere

"Having bones. Collarbones, wrist bones, knee bones, hip bones, ribs. I have so many bones sticking out everywhere and it’s weird as hell."

– Princess-Pancake-97

"I noticed the shadow of my ribs the other day and it threw me, there’s a whole skeleton in here."

– bekastrange

Knee Pillow

"Right?! And they’re so … pointy! Now I get why people sleep with pillows between their legs - the knee bones laying on top of each other (side sleeper here) is weird and jarring."

– snic2030

"I lost only 40 pounds within the last year or so. I’m struggling to relate to most of these comments as I feel like I just 'slimmed down' rather than dropped a ton. But wow, the pillow between the knees at night. YES! I can relate to this. I think a lot of my weight was in my thighs. I never needed to do this up until recently."

– Strongbad23

More Mobility

"I’ve lost 100 lbs since 2020. It’s a collection of little things that surprise me. For at least 10 years I couldn’t put on socks, or tie my shoes. I couldn’t bend over and pick something up. I couldn’t climb a ladder to fix something. Simple things like that I can do now that fascinate me."

"Edit: Some additional little things are sitting in a chair with arms, sitting in a booth in a restaurant, being able to shop in a normal store AND not needing to buy the biggest size there, being able to easily wipe my butt, and looking down and being able to see my penis."

– dma1965

People making significant changes, whether for mental or physical health, can surely find a newfound perspective on life.

But they can also discover different issues they never saw coming.

That being said, overcoming any challenge in life is laudable, especially if it leads to gaining confidence and ditching insecurities.