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Chain Restaurant Employees Reveal Their Secrets Of The Trade

Chain Restaurant Employees Reveal Their Secrets Of The Trade

Chain Restaurant Employees Reveal Their Secrets Of The Trade

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For a lot of people, getting a peek behind the curtain when you work for a large company can be jarring. You get all of this new information that you want people to know, but really who are you going to tell? If only there was some group of people out there willing to listen to all of our minor chain trivia... Enter reddit. One user asked:

People who work in chain restaurants, what are some "secrets of the trade" of some of the more popular items on the menu that most people would have no clue about?

And guys, we are learning SO much right now.

The More You Know

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Ask for fish/chicken cooked fresh at all but peak times. The rest is actually pretty good. Meats are sliced in store in the mornings, except the actual roast beef which is sliced to order.


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The meat in the chili in fast food is made from the burger patties that sat on the warmer for too long. They'd be gummy as burgers, but instead of throwing them away, they get turned into chili meat.

Frozen Soup

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Basically every soup comes frozen in bags and we just thaw it out in hot water. Same with the lemonades, we keep them in jugs frozen and just stick them under hot water.

This doesn't make our soups taste any less better. I'm simply just pointing out something people may not know about that famous bread place.

Get What You Pay For

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You pay for what you get. Where I am at, it isn't necessarily a chain, but there are many of them all over the US. Is there a $40 Ribeye on the Menu? Likely it is fresh and well prepared. Does that menu also have a $4 Burger that isn't on Happy Hour Special? Yeah, it was frozen.

"House Wine"

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All of the desserts are frozen. They literally came in boxes that looked like the lower-quality stuff that you would see in the frozen section at the grocery store.

The "house wine" could be bought at Wal-Mart for like half the price.

Your soup and vegetables all came frozen in a bag.

The "Caesar salad" was just a regular salad with a few toppings removed and one of the dressings (not actual Caesar salad dressing) thoroughly mixed in. On that note, the salad bar ingredients could sit there, exposed, by the entry to the kitchen for hours.

Salt Inside, Fat Outside

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Swiss Chalet - the chicken is just salt inside, fat outside, and cooked in the rotisserie. Really quite simple, and fresh. Everything else though is pretty much some package or another, and the microwave is used way more than it should be.

Huge Frozen Boxes

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Coffee chains: all of our sandwiches and pastries are pre packaged. We pull them out of a freezer a couple times a day and let them thaw. It's probably pretty common knowledge, but I recently had a lady come in wanting to exchange some pastries she had bought the evening before. She said they were a little hard (well yeah you got them an hour before closing and they were about to be thrown out) and asked if the ones in the case now were fresh. I didn't have the heart to tell her they come to us in huge frozen boxes.

Art of the Dip

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Almost anywhere you get Spinach and Artichoke Dip, it starts with the same frozen, pre-mixed base that Nestle makes.

It's All Frozen

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Having worked in pubs all around the UK, anything of the deep fried variety will always be frozen, chips, onion rings, scampi, you name it, it came in a freezer bag, even fish.

Yesterday's Meatballs

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The teriyaki and buffalo may be a day or two past their date because we don't sell enough. There's also a 90% chance you're eating the meatballs from the day before.

Automatic Hatred

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If you order a "Quesoritto", we automatically hate you. Doubly so if you complain about the price difference. You're basically making us go through the line twice while burning our hands on your meal. All while we try and do other people's meals to keep the line going.

Certified Sandwich Artist

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Certified sandwich artist here:

Parmesan Oregano and Italian Herbs and Cheese are the same exact thing except for the sprinkle of cheese.

Tuna is really 3 parts mayo to 2 parts tuna.

The sweet onion sauce is the only sauce on the chicken for a sweet onion chicken teriyaki. There's no teriyaki sauce on it.

Burger Royalty

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[In many chains], you can swap a toy in a kids meal for an ice cream cone for free.

Soggy Onions

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Bloomin onion. Ask for it to be fried hard or extra crispy.

Helps give it some crunch and takes a little of the grease out.

No Wonder You Have Heartburn

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Worked in one 15 years ago, but this will not have changed. Our hottest wing sauce was so hot that the metal bowls we made it in would be eaten through by the sauce in a matter of weeks.

In case anyone thinks this is only due to friction from mixing, our control was the "mild". Those bowls lasted forever.

Skip The Lettuce

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I've cut the lettuce at a certain burrito joint, and I have seen bugs in the lettuce too many times. And it's dirty sometimes when we can't get our usual brand. We do our best to clean it, but still...don't get the lettuce.

And the ground beef is just prepackaged s***. We reheat it. We grill the chicken and steak on location! We marinate the pork overnight, slow cook it in the oven for 6 hours, and then cool it in its own juices! Be adventurous! The ground beef is garbage, don't waste you're life!

Ketchup Pizza

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When we ran out of sauce for the pizza, the cooks would just use ketchup. I said they were bad for doing that, then they gave me a ketchup pizza to try. It was pretty good actually.

Ice Cream Answers

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So this isn't really a secret of the trade but I know why the ice cream machine is always down. The ice cream machine goes through a 2-4 hr (can't remember exact number shame on me) heat cycle everyday to prevent the ice cream/shake mix from going bad. It basically heats up just before it starts to boil and stays at that temperature for a few hours and then cools down (machine out of service during this time). On any giving day there is probably only 1 person (most likely none) during a shift that knows how to operate that machine. If the machine turns off for whatever reason it will need to go through this heat cycle when it is back on. Since almost nobody knows the mechanics of this machine the heat cycle will happen again within 24 hours from the time it was turns back on usually during time when the restaurant is busy instead of someone resetting it and making the heat cycle initiate when the restaurant is closed or when it is really slow usually in the middle of the night. When you order ice cream and the cashier says sorry but the "ice cream machine isn't working" in reality it is working it's just going through a heat cycle but hey don't know that so they can't explain it. The machine also has to be completely drained and disassembled, individual parts cleaned, lubricated etc. this usually takes place during peak hours. Why? Mostly due to bad management (they will make anybody a manager at McDonald's) & because management doesn't want to train anybody to clean/operate the machine because they see the time that it takes somebody cleaning the machine as wasted labor because they are not producing (taking orders/cooking/giving it orders)

The reason it is usually cleaned during peak hours is because only 1-3 employees in the entire store know to clean the machine. These employees tend to be "good employees" and usually always work during peak hours and that's the only time they have to clean it


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You can swap toast for pancakes with no extra cost.

Also, if you want scrambled eggs ask for them cracked, otherwise it's from a powdered mix.

H/T: Reddit

People Reveal The Weirdest Thing About Themselves

Reddit user Isitjustmedownhere asked: 'Give an example; how weird are you really?'

Let's get one thing straight: no one is normal. We're all weird in our own ways, and that is actually normal.

Of course, that doesn't mean we don't all have that one strange trait or quirk that outweighs all the other weirdness we possess.

For me, it's the fact that I'm almost 30 years old, and I still have an imaginary friend. Her name is Sarah, she has red hair and green eyes, and I strongly believe that, since I lived in India when I created her and there were no actual people with red hair around, she was based on Daphne Blake from Scooby-Doo.

I also didn't know the name Sarah when I created her, so that came later. I know she's not really there, hence the term 'imaginary friend,' but she's kind of always been around. We all have conversations in our heads; mine are with Sarah. She keeps me on task and efficient.

My mom thinks I'm crazy that I still have an imaginary friend, and writing about her like this makes me think I may actually be crazy, but I don't mind. As I said, we're all weird, and we all have that one trait that outweighs all the other weirdness.

Redditors know this all too well and are eager to share their weird traits.

It all started when Redditor Isitjustmedownhere asked:

"Give an example; how weird are you really?"

Monsters Under My Bed

"My bed doesn't touch any wall."

"Edit: I guess i should clarify im not rich."

– Practical_Eye_3600

"Gosh the monsters can get you from any angle then."

– bikergirlr7

"At first I thought this was a flex on how big your bedroom is, but then I realized you're just a psycho 😁"

– zenOFiniquity8

Can You See Why?

"I bought one of those super-powerful fans to dry a basement carpet. Afterwards, I realized that it can point straight up and that it would be amazing to use on myself post-shower. Now I squeegee my body with my hands, step out of the shower and get blasted by a wide jet of room-temp air. I barely use my towel at all. Wife thinks I'm weird."

– KingBooRadley


"In 1990 when I was 8 years old and bored on a field trip, I saw a black Oldsmobile Cutlass driving down the street on a hot day to where you could see that mirage like distortion from the heat on the road. I took a “snapshot” by blinking my eyes and told myself “I wonder how long I can remember this image” ….well."

– AquamarineCheetah

"Even before smartphones, I always take "snapshots" by blinking my eyes hoping I'll remember every detail so I can draw it when I get home. Unfortunately, I may have taken so much snapshots that I can no longer remember every detail I want to draw."

"Makes me think my "memory is full.""

– Reasonable-Pirate902

Same, Same

"I have eaten the same lunch every day for the past 4 years and I'm not bored yet."

– OhhGoood

"How f**king big was this lunch when you started?"

– notmyrealnam3

Not Sure Who Was Weirder

"Had a line cook that worked for us for 6 months never said much. My sous chef once told him with no context, "Baw wit da baw daw bang daw bang diggy diggy." The guy smiled, left, and never came back."

– Frostygrunt


"I pace around my house for hours listening to music imagining that I have done all the things I simply lack the brain capacity to do, or in some really bizarre scenarios, I can really get immersed in these imaginations sometimes I don't know if this is some form of schizophrenia or what."

– RandomSharinganUser

"I do the same exact thing, sometimes for hours. When I was young it would be a ridiculous amount of time and many years later it’s sort of trickled off into almost nothing (almost). It’s weird but I just thought it’s how my brain processes sh*t."

– Kolkeia

If Only

"Even as an adult I still think that if you are in a car that goes over a cliff; and right as you are about to hit the ground if you jump up you can avoid the damage and will land safely. I know I'm wrong. You shut up. I'm not crying."

– ShotCompetition2593

Pet Food

"As a kid I would snack on my dog's Milkbones."

– drummerskillit

"Haha, I have a clear memory of myself doing this as well. I was around 3 y/o. Needless to say no one was supervising me."

– Isitjustmedownhere

"When I was younger, one of my responsibilities was to feed the pet fish every day. Instead, I would hide under the futon in the spare bedroom and eat the fish food."

– -GateKeep-

My Favorite Subject

"I'm autistic and have always had a thing for insects. My neurotypical best friend and I used to hang out at this local bar to talk to girls, back in the late 90s. One time he claimed that my tendency to circle conversations back to insects was hurting my game. The next time we went to that bar (with a few other friends), he turned and said sternly "No talking about bugs. Or space, or statistics or other bullsh*t but mainly no bugs." I felt like he was losing his mind over nothing."

"It was summer, the bar had its windows open. Our group hit it off with a group of young ladies, We were all chatting and having a good time. I was talking to one of these girls, my buddy was behind her facing away from me talking to a few other people."

"A cloudless sulphur flies in and lands on little thing that holds coasters."

"Cue Jordan Peele sweating gif."

"The girl notices my tension, and asks if I am looking at the leaf. "Actually, that's a lepidoptera called..." I looked at the back of my friend's head, he wasn't looking, "I mean a butterfly..." I poked it and it spread its wings the girl says "oh that's a BUG?!" and I still remember my friend turning around slowly to look at me with chastisement. The ONE thing he told me not to do."

"I was 21, and was completely not aware that I already had a rep for being an oddball. It got worse from there."

– Phormicidae

*Teeth Chatter*

"I bite ice cream sometimes."


"That's how I am with popsicles. My wife shudders every single time."


Never Speak Of This

"I put ice in my milk."


"You should keep that kind of thing to yourself. Even when asked."

– We-R-Doomed

"There's some disturbing sh*t in this thread, but this one takes the cake."

– RatonaMuffin

More Than Super Hearing

"I can hear the television while it's on mute."

– Tira13e

"What does it say to you, child?"

– Mama_Skip


"I put mustard on my omelettes."

– Deleted User


– NotCrustOr-filling

Evened Up

"Whenever I say a word and feel like I used a half of my mouth more than the other half, I have to even it out by saying the word again using the other half of my mouth more. If I don't do it correctly, that can go on forever until I feel it's ok."

"I do it silently so I don't creep people out."

– LesPaltaX

"That sounds like a symptom of OCD (I have it myself). Some people with OCD feel like certain actions have to be balanced (like counting or making sure physical movements are even). You should find a therapist who specializes in OCD, because they can help you."

– MoonlightKayla

I totally have the same need for things to be balanced! Guess I'm weird and a little OCD!

Close up face of a woman in bed, staring into the camera
Photo by Jen Theodore

Experiencing death is a fascinating and frightening idea.

Who doesn't want to know what is waiting for us on the other side?

But so many of us want to know and then come back and live a little longer.

It would be so great to be sure there is something else.

But the whole dying part is not that great, so we'll have to rely on other people's accounts.

Redditor AlaskaStiletto wanted to hear from everyone who has returned to life, so they asked:

"Redditors who have 'died' and come back to life, what did you see?"


Happy Good Vibes GIF by Major League SoccerGiphy

"My dad's heart stopped when he had a heart attack and he had to be brought back to life. He kept the paper copy of the heart monitor which shows he flatlined. He said he felt an overwhelming sensation of peace, like nothing he had felt before."



"I had surgical complications in 2010 that caused a great deal of blood loss. As a result, I had extremely low blood pressure and could barely stay awake. I remember feeling like I was surrounded by loved ones who had passed. They were in a circle around me and I knew they were there to guide me onwards. I told them I was not ready to go because my kids needed me and I came back."

"My nurse later said she was afraid she’d find me dead every time she came into the room."

"It took months, and blood transfusions, but I recovered."


Take Me Back

"Overwhelming peace and happiness. A bright airy and floating feeling. I live a very stressful life. Imagine finding out the person you have had a crush on reveals they have the same feelings for you and then you win the lotto later that day - that was the feeling I had."

"I never feared death afterward and am relieved when I hear of people dying after suffering from an illness."



The Light Minnie GIF by (G)I-DLEGiphy

"I had a heart surgery with near-death experience, for me at least (well the possibility that those effects are caused by morphine is also there) I just saw black and nothing else but it was warm and I had such inner peace, its weird as I sometimes still think about it and wish this feeling of being so light and free again."


This is why I hate surgery.

You just never know.



"More of a near-death experience. I was electrocuted. I felt like I was in a deep hole looking straight up in the sky. My life flashed before me. Felt sad for my family, but I had a deep sense of peace."



"Nursing in the ICU, we’ve had people try to die on us many times during the years, some successfully. One guy stood out to me. His heart stopped. We called a code, are working on him, and suddenly he comes to. We hadn’t vented him yet, so he was able to talk, and he started screaming, 'Don’t let them take me, don’t let them take me, they are coming,' he was scared and yelling."

"Then he yelled a little more, as we tried to calm him down, he screamed, 'No, No,' and gestured towards the end of the bed, and died again. We didn’t get him back. It was seriously creepy. We called his son to tell him the news, and the son said basically, 'Good, he was an SOB.'”



"My sister died and said it was extremely peaceful. She said it was very loud like a train station and lots of talking and she was stuck in this area that was like a curtain with lots of beautiful colors (colors that you don’t see in real life according to her) a man told her 'He was sorry, but she had to go back as it wasn’t her time.'"


"I had a really similar experience except I was in an endless garden with flowers that were colors I had never seen before. It was quiet and peaceful and a woman in a dress looked at me, shook her head, and just said 'Not yet.' As I was coming back, it was extremely loud, like everyone in the world was trying to talk all at once. It was all very disorienting but it changed my perspective on life!"


The Fog

"I was in a gray fog with a girl who looked a lot like a young version of my grandmother (who was still alive) but dressed like a pioneer in the 1800s she didn't say anything but kept pulling me towards an opening in the wall. I kept refusing to go because I was so tired."

"I finally got tired of her nagging and went and that's when I came to. I had bled out during a c-section and my heart could not beat without blood. They had to deliver the baby and sew up the bleeders. refill me with blood before they could restart my heart so, like, at least 12 minutes gone."


Through the Walls

"My spouse was dead for a couple of minutes one miserable night. She maintains that she saw nothing, but only heard people talking about her like through a wall. The only thing she remembers for absolute certain was begging an ER nurse that she didn't want to die."

"She's quite alive and well today."


Well let's all be happy to be alive.

It seems to be all we have.

Man's waist line
Santhosh Vaithiyanathan/Unsplash

Trying to lose weight is a struggle understood by many people regardless of size.

The goal of reaching a healthy weight may seem unattainable, but with diet and exercise, it can pay off through persistence and discipline.

Seeing the pounds gradually drop off can also be a great motivator and incentivize people to stay the course.

Those who've achieved their respective weight goals shared their experiences when Redditor apprenti8455 asked:

"People who lost a lot of weight, what surprises you the most now?"

Redditors didn't see these coming.

Shiver Me Timbers

"I’m always cold now!"

– Telrom_1

"I had a coworker lose over 130 pounds five or six years ago. I’ve never seen him without a jacket on since."

– r7ndom

"140 lbs lost here starting just before COVID, I feel like that little old lady that's always cold, damn this top comment was on point lmao."

– mr_remy

Drawing Concern

"I lost 100 pounds over a year and a half but since I’m old(70’s) it seems few people comment on it because (I think) they think I’m wasting away from some terminal illness."

– dee-fondy

"Congrats on the weight loss! It’s honestly a real accomplishment 🙂"

"Working in oncology, I can never comment on someone’s weight loss unless I specifically know it was on purpose, regardless of their age. I think it kind of ruffles feathers at times, but like I don’t want to congratulate someone for having cancer or something. It’s a weird place to be in."

– LizardofDeath

Unleashing Insults

"I remember when I lost the first big chunk of weight (around 50 lbs) it was like it gave some people license to talk sh*t about the 'old' me. Old coworkers, friends, made a lot of not just negative, but harsh comments about what I used to look like. One person I met after the big loss saw a picture of me prior and said, 'Wow, we wouldn’t even be friends!'”

"It wasn’t extremely common, but I was a little alarmed by some of the attention. My weight has been up and down since then, but every time I gain a little it gets me a little down thinking about those things people said."

– alanamablamaspama

Not Everything Goes After Losing Weight

"The loose skin is a bit unexpected."

– KeltarCentauri

"I haven’t experienced it myself, but surgery to remove skin takes a long time to recover. Longer than bariatric surgery and usually isn’t covered by insurance unless you have both."

– KatMagic1977

"It definitely does take a long time to recover. My Dad dropped a little over 200 pounds a few years back and decided to go through with skin removal surgery to deal with the excess. His procedure was extensive, as in he had skin taken from just about every part of his body excluding his head, and he went through hell for weeks in recovery, and he was bedridden for a lot of it."

– Jaew96

These Redditors shared their pleasantly surprising experiences.


"I can buy clothes in any store I want."

– WaySavvyD

"When I lost weight I was dying to go find cute, smaller clothes and I really struggled. As someone who had always been restricted to one or two stores that catered to plus-sized clothing, a full mall of shops with items in my size was daunting. Too many options and not enough knowledge of brands that were good vs cheap. I usually went home pretty frustrated."

– ganache98012

No More Symptoms

"Lost about 80 pounds in the past year and a half, biggest thing that I’ve noticed that I haven’t seen mentioned on here yet is my acid reflux and heartburn are basically gone. I used to be popping tums every couple hours and now they just sit in the medicine cabinet collecting dust."

– colleennicole93

Expanding Capabilities

"I'm all for not judging people by their appearance and I recognise that there are unhealthy, unachievable beauty standards, but one thing that is undeniable is that I can just do stuff now. Just stamina and flexibility alone are worth it, appearance is tertiary at best."

– Ramblonius

People Change Their Tune

"How much nicer people are to you."

"My feet weren't 'wide' they were 'fat.'"

– LiZZygsu

"Have to agree. Lost 220 lbs, people make eye contact and hold open doors and stuff"

"And on the foot thing, I also lost a full shoe size numerically and also wear regular width now 😅"

– awholedamngarden

It's gonna take some getting used to.

Bones Everywhere

"Having bones. Collarbones, wrist bones, knee bones, hip bones, ribs. I have so many bones sticking out everywhere and it’s weird as hell."

– Princess-Pancake-97

"I noticed the shadow of my ribs the other day and it threw me, there’s a whole skeleton in here."

– bekastrange

Knee Pillow

"Right?! And they’re so … pointy! Now I get why people sleep with pillows between their legs - the knee bones laying on top of each other (side sleeper here) is weird and jarring."

– snic2030

"I lost only 40 pounds within the last year or so. I’m struggling to relate to most of these comments as I feel like I just 'slimmed down' rather than dropped a ton. But wow, the pillow between the knees at night. YES! I can relate to this. I think a lot of my weight was in my thighs. I never needed to do this up until recently."

– Strongbad23

More Mobility

"I’ve lost 100 lbs since 2020. It’s a collection of little things that surprise me. For at least 10 years I couldn’t put on socks, or tie my shoes. I couldn’t bend over and pick something up. I couldn’t climb a ladder to fix something. Simple things like that I can do now that fascinate me."

"Edit: Some additional little things are sitting in a chair with arms, sitting in a booth in a restaurant, being able to shop in a normal store AND not needing to buy the biggest size there, being able to easily wipe my butt, and looking down and being able to see my penis."

– dma1965

People making significant changes, whether for mental or physical health, can surely find a newfound perspective on life.

But they can also discover different issues they never saw coming.

That being said, overcoming any challenge in life is laudable, especially if it leads to gaining confidence and ditching insecurities.