Capitalism means that brands compete for consumers. One negative experience at a brand by one human can lose that brand hundreds of customers. If it gets bad enough, that brand could even go out of business.
Brands can also be political, especially in 2019. Nike standing with Colin Kaepernick both gained and lost it a substantial amount of customers. Choosing a brand makes a statement.
What statement will you make?
Here were some of those stories.
Bye Bye Bank
Bank of America. Their ATM was down so I had to go in and deposit my check. Paid all of my bills and had pretty much no money (this was during college), and they hit me with a $10 service fee which overdrew my account, and then they charged me a $35 overdraft fee. So, $45 I didn't have because their machine was down. The person I talked to on the phone was a complete dick and I decided to get rid of my account right then and there. He then gave me an attitude about canceling. Eff that guy and eff Bank of America.
A Problem They Created
Movistar. Once they downgraded my phone "on accident" and later were unable to undo the downgrade because "they can't replace a phone by another model" and kept me waiting for two months until I said "screw it" and bought another phone.
Money Out The Wazoo
Ticketmaster ... .00034 seconds after tickets go on sale, SOLD OUT for all but cosmically afar seats but their subsidiary Stubhub has them for 400% more but you need to pay an oxygen fee, electricity fee, left turning fee, reach around fee before the fee to disclose fees ... at least 50 shows that I've declined to go when I see that loathsome logo... never ever EVER going to pay them a dime .. probably a fee for that too...
The Fabric Attacks
Victoria's Secret. In my 20's everything I owned was from VS. Over time I realized the quality was declining and the prices were absurd. I would have reactions to whatever they treated the fabric with and that was the last straw. I stopped buying from them.
I'm Doing Your Job
Netgear. Buy one of their top end routers and when you need to update firmware, their automatic process corrupts on download ridiculously often, thus completely bricking it. Rather than fix it or offer to replace or anything, they just say "oh you should have done it manually because that happens a lot"
Wtf kind of response is that? Ridiculous
Left On Read
A lawnmower hit my parked car during work last year and it was terrible dealing with Progressive. The claims agent I got stopped communicating with me after a certain point and I ended up having to hound the lawnmowing company's owner to pay for my car's repairs.
Wells Fargo. Our first mortgage was thru them. After a couple years I get a call on the second of the month telling me my mortgage was due. I told them I had until the 15th. They told me that was a grace period and their investors preferred I pay on the first. I told them I would make sure I never paid it before the 15th ever again and their investors could eat a bag of dicks. We paid the mortgage at 4:30 in the afternoon on the 15th (or closest prior weekday) for the next 5 years at the local branch which was a half mile from the house. Good times!
Sprint Far Away
Sprint. Recovering from surgery, sedated in a hospital, over 8 years ago, I had a pre-smart phone and no data plan. Accidentally pushed some sort of 'internet' button that literally brought up Sprint's home page. When the $450 bill arrived they refused to budge. I was within the 45 day 'cancel for full refund' stage. This was a 2 year contract for my family of six. I returned the phones and cancelled the agreement but they refused to waive the internet charge. After talking on the phone with an escalation call center for over 4 hours I agreed to pay but vowed they would never see another penny from me.
One of a very small number of companies with a lifetime blacklist. I've paid my replacement carrier nearly $20,000 in the meantime. If Sprint ever merges with my carrier (they've tried a few times now), I will leave. If I go to a prepaid network, I will research to make sure whatever I use is not a rented Sprint network. Not one penny.
And I tell this story to anyone that will listen.
Find Another Sucker!
Adobe. I never liked their subscription model and then when administering licenses, the keys themselves end up being corrupted and then you have to go through a tedious process to have them all corrected again. Sub models on popular software always suck.
I was looking for a sectional and found one at a good price. The product page was a sectional, when I added it to my basket it was a sectional, when I paid for it my invoice said sectional, my confirmation email said it was a sectional... When I went to track the package, it magically turned into an Ottoman...
I called them and they said that they have to hold onto my money until the product was sent back to them. I understand that policy, however they were the ones that messed up. They requested that I take a day off of work to accept the package, so there's more money gone. They also didn't honor the sectional price as the sale was over when I found out about the issue...
This is the only time I ordered anything from them.
Post Office Shenanigans
Several years ago my computer died and I sent the laptop in to get the motherboard repaired. The process of getting the box back and forth, took several weeks, and when the computer was returned the wifi antenna was broken.
Thr amount of phones calls I made trying to get boxes, and dealing with the same person was so frustrating. I even spent a full day waiting at a friends for a box they said was delivered, and never came. Ugh!
I was trying to keep it out of a landfill, but my parents were kind enough to get me a desktop since the repair took so long. I still have the laptop but it had been only a year old.
My previous laptop lasted nealy ten years with no problems, it was a Lenovo.
Life On The Screen
Netflix. I'm sick of getting invested in their shows just to have them cancel them around the season two mark with no resolution.
After reading about the way they treat their warehouse employees, we cancelled our Prime account. No regrets. Cancelled Audible, too. As much as possible, we avoid anything associated with Amazon.
There's plenty of additional information that's come out since that confirms it was the right decision.
Alexa? You have to be out of your @#$%ing mind to let that in your house.
Not My Fault
Bank of America. I had a mortgage with them, paid with autopay as long as I had the mortgage.
About 8 years later, they started applying my check to some guy named Bob in the midwest. No explanation. No mail. No email. Got a surprise one day when they tried to foreclose on me from out of the blue.
I went there with all of my canceled checks, and they wouldn't fix it until I talked to one of the Vice Presidents of the company.
A Return For Nobody
TurboTax. Please don't use TurboTax. They tried to charge me $150 for a tax refund that I got for free through another site. For anyone in the US, you can get the same refund for free, I used freetaxusa.com. Don't use TurboTax they're a scam.
Loss Of Values
I'm a bit ahem older than most Redditors, so I remember vividly how great McDonalds used to be as a family dining experience back in the 70s. They had a simple, tasty menu that appealed to both kids and adults and the restaurant experience itself was dynamic and well-themed. I even worked at one in high school in the 80s, and I consider that experience the solid foundation of my professional work ethic as an adult.
Now McDonalds is just another low-quality corporate "everything-to-everyone/nothing-to-nobody" chain with a massive menu of themeless mediocrity. For the cost of their food, I could easily go to any local family-owned restaurant and get a much better version as a sit-down experience.
The world is a big and fascinating place.
What do you genuinely not understand??
Sometimes what you don't understand isn't that crazy of an idea, but it still doesn't make any sense to you.
"Why can I never find my shoes?" for example.
It's A Skill All Mother's Attain
"Why when my mother asks me to go get her something and I can't find it, but when she gets up and looks for it, the thing she asked me to get was right in front of me."
"It's called refrigerator blindness:"
It's A Game We All Play
"The economy, as in I understand everything hypothetically, but have no clue how Im going to implement my "knowledge." Yeah I know how a mortgage works, and I know how taxes work, but what do I do? Just go to the bank and say "1 mortgage please!" I just feel like Im missing something about the "real world" and since Im 17, Im only a couple years off it"
"1 Mortgage please" is just about right lol don't worry you're young. There's still people in their 30s and 40s out there who don't understand these concepts either. Just the thought of you trying to understand these concepts at your age puts you ahead of the curve. Stay curious and always ask questions."
Looking At You, Comments Section...
"When native English speakers can't:"
"Editing so ya'll can stop commenting the same ones:"
A lot of science goes deep into the territory of sounding made up. It's all real, it has to be. Otherwise it wouldn't be something we could study. Yet even with those explanations, to some it feels like there's a bit of fiction behind it.
It's Magic. Only Explanation.
"I know there's grooves but how does a needle going over those tiny grooves make such a specific sound, like the vocals, guitars, drums, keyboards, or any other instrument? And how did people invent this so long ago?"
"I've seen closeups of a needle in a groove but it still doesn't make sense to me how a few ridges can produce these sounds exactly. And how do they even put those specific grooves in there, especially over a century ago."
It Just Keeps Growing And Growing And...
"What's in space and the absolute vastness of it"
"I took astronomy in college only thing I remember is that humans will never be able to comprehend how big space is or the distance"
"From what I know, the speed of light is the limitation we're facing. The light from extremely far away places is expanding faster than the speed of light can reach us so in an infinite amount of time, we'll never get to see or even know about what was there."
All I Know Is You Plug It In And...
"I've read the theory and explanation, even simplified ones and I just still don't understand. I've done some calculations in uni for it and I had to mentally separate that it was electrical theory to understand the equations."
"Definitely black magic."
Maybe go for a walk in the park. Look at some trees. Those are easy to comprehend. No need to stretch your brain to the point of breaking.
"NFT's for me it's just online pictures you speculate with"
"You've figured it out then."
"I really hate the NFT bandwagon, because I still find no sense to it after trying to read about it every chance I get and I feel this is the line that turning me from tech-savvy to the uncle you need to teach how to use his phone."
It's All A Bit Wibbly Wobbly
"to be fair none of us genuinely understand. we're merely pretending to, by making it relative to us. good answer"
"People assume that time is a strict progression from cause to effect, but actually from a non-linear, non-subjective viewpoint, it's more like a big ball of wibbly-wobbly, timey-wimey stuff"
No On Really Knows And ISN'T THAT TERRIFYING
"Either it always existed, which is a thermodynamic nightmare which makes no sense because how can a chain of events not have a start, or it did have a start, which is preposterous because time (spacetime) is a PRODUCT of expansion; there literally was no "before" the big bang because there was no time to have a point in to call "before"."
"Ontologically, ONE of these statements has to be at least nominally true, but BOTH are f-cking bananas."
There's ideas, concepts, scientific theories, you can hear and be retaught many times yet still not fully understand. And that's okay. You don't have to understand everything. Just accept we're moving forward, in time, in a universe we don't fully grasp, and move on with your life.
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You know what?
I genuinely like being an adult. I don't exactly like paying bills (who does, right?) but it's nice to know that I have my independence and that there is no one else impeding on my time. When I was a kid, I was very annoyed with the rituals of life, like going to school and seeing the same terrible people each day. Being out and about in the world, being free of these things, has been a game-changer.
But there are things you're never really prepared for, such as the fact that there's always something to do.
We heard more after Redditor Bootyshortsforcorgis asked the online community,
"Adults of Reddit, what part of being an adult caught you completely off guard because no one talks about it?"
"Even when you think..."
"How absolutely constant it all is. Even when you think you're getting a break, like a vacation, you're just doing other adult things you don't normally do in your everyday life."
Like I said... there's always something to do. Yeah, it can get to you sometimes.
"After 40+ weeks..."
"After 40+ years on this planet, you can still be traumatized by something that happened in your childhood."
Time doesn't heal all wounds, people. You know what does? Addressing those wounds. Therapy is important.
"How much I..."
"How much I would need to lie on the floor to make my back feel better."
"That many do not mature or grow up after high school."
Ain't that the truth. It's why I'm glad I no longer live in my old neighborhood.
"Having to decide..."
"Having to decide what to eat for the rest of your life. It can turn into laziness which leads to unhealthy eating. I don't wanna do all that cooking when I can just throw a pizza in the oven. Even though I know deep down I need to eat more veggies and not have food go to waste."
"That you'll spend..."
"That you'll spend a huge portion of your life doing things you really don't want to do (work, cleaning, being around people you don't like)."
Also true. One of the things that I do like about the pandemic? More time at home. I despise commuting. Do not miss it in the least.
"The complete unwillingness..."
"The complete unwillingness of most people to have difficult conversations. Most people would be perfectly happy carrying on like nothing is going on."
"Realizing that your parents were also just trying to figure it all out."
That they are. Many of us have become more forgiving of our parents as a result. Note that this doesn't necessarily apply if someone's parents are or were abusive.
"High school and college..."
"The opportunity to meet people is limited compared to when you were in high school or college.
High school and college provided you with extra activities/clubs to do that helped you meet people with similar mind-sets/interests as you. When you graduate, you lose seeing those people consistently or even at all.
So when you make it to the real world, the friends you did make from those things, aren't as available as they used to be. It can be hard to meet up and do things like you used to."
"You move out..."
"You move out and suddenly realise there are no pens. Your parents have lots of pens, but, you realise they never bought pens, they just had lots of them. Where did all those pens come from? Years of accumulation."
No one said adulthood was easy, but hopefully you'll be a bit more prepared now that you these observations in mind.
As for me... I will never miss being a teen. I'm good where I'm at.
Have some observations of your own? Feel free to tell us about them in the comments below!
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What if? That could happen. You never know. All thoughts that muddle the mind. It is unhealthy to live life in a vacuum of despair and scare but really... you do never know. And anything can happen.
So! How to proceed. First we must figure out are you scared or cautious? And are those messages getting confused? They are important questions.
It's natural to be concerned in life, and it's smart to be ready, but living in fear is no good. For instance, serial killers exist. In fact several are reading this now. That can't stop us from going outside. Can it?
Redditor u/IgnoreAndScroll404 wanted to chat about all the things that leave us shooketh in life, because maybe, you never know. They asked:
What unlikely event are you terrified will happen to you?
I hate elevators. I'm claustrophobic. I am sure death by elevator is imminent. Has it happened to others? Yes. Will it inevitably happen to me? Yes. I mean maybe. Who can tell.
The EndFail New York Knicks GIF by Indiana PacersGiphy
"Being impaled by a log falling off of the back of a truck, final destination style."
Over Troubled Water...
"A bridge collapsing when I'm driving over it."
"Back in '93 my aunt, uncle, cousin, and I were on a road trip from Illinois to Massachusetts. We drove through NYC and we entered Manhattan on the George Washington Bridge. During that year al-Qaeda had plans of using high powered explosives in New York and one of their targets was the GW bridge. Thankfully the FBI foiled that plot before it could be carried out. I distinctively remember as we were on the bridge I was hoping it wouldn't collapse."
"Die before retirement."
"This. All that crap for nothing. This is why you should avoid overtime even if you love what you do, you're not only giving up time now but also time later. Stress will cut your lifespan down as fast as anything."
"I'm afraid that one day I'll travel to a country that's got a lot of ice. I'll for some reason, cut a hole in the ice so I can jump in. Swim a little and then not be able to rise to the top due to all the ice and can't find the way out! I've had literal nightmares about this."
Clues...clue turnaround GIF by Paramount MoviesGiphy
"I'm a woman who watches too much true crime. I'm so riveted when watching, but later in the middle of the night I wake up and repeatedly check the doorway for serial killers."
Danger. Danger is all around us. Even in the house we're in trouble. We're never safe.
The Wavetsunami GIFGiphy
"Dying by tsunami."
"This. I am simultaneously fascinated and terrified of tsunamis. I have dreams about running from tsunamis about once every couple of months, sometimes I survive, sometimes I don't, but its so freaking scary to think about. And yet I also like to look up footage of tsunamis online for some reason, like some kind of Stockholm syndrome."
"A brain aneurism. Thanks, Archer."
Rabies. Despite the fact that I'm vaccinated and the chances are low as hell that I would end up with it if I got a booster shot after exposure."
"It is basically the zombie plague from horror movies. Sure, it turns out the logistics of zombie infection doesn't lead to hoards of zombies roaming the streets. But seriously it's a ridiculous nasty disease. My grandfather worked with the virus as some sort of researcher. I got an illuminating email from him back when I was in school doing a report on rabies. Not my favorite disease by a long shot."
"I am scared a plane will crash into my house. Not actually because of 9/11, I had this fear since before then because of the major event near San Diego California where 2 planes crashed into each other mid-air. Bodies and plane parts etc fell all over a suburban neighbourhood. It's one of my biggest nightmares and still bothers me to think about that. https://en.wikipedia.org/wiki/Pacific_Southwest_Airlines_Flight_182"
Knock me out...Tired Monday GIFGiphy
"Doctors doing things without my permission. Such as while under anesthesia, ignoring my requests for something to not happen, claiming I'm incompetent to make decisions, etc."
Life is a gamble. You gonna play or just wait out your turn? That is a more serious question than you think.
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Capitalism wants to push its workers to work for ultimate productivity--even if that comes at the expense of other things. A worker's well-being has been placed second to their productivity in America for too long. That time is changing now.
Workers are no longer willing to be completely mowed down for a paycheck. Something's gotta give--and either it's the money or the job. And more people are willing to stand up for themselves.
"What was your 'I'm not paid enough for this s**t' moment?"
Here were some of those answers.
Think Of The Children
"Telling a grown a** man that he shouldn't be sh*tting in a school parking lot. I was eating lunch in my car and saw him in the rear view mirror."
"I got out of my car and shouted as loud as I could SIR YOU CANNOT POOP THERE, not to get his attention so much as to make him, you know, not sh*t on the side of my school building. And embarrass him out of doing it again."
"I was pissed off, too, there were two portapotties within sight of where he was."-8dogsinatrenchcoat
"When a customer had a full-blown adult tantrum on the floor of the supermarket I was working at because we were out of red cabbage two hours before we closed on Christmas Eve."
"Mind you that almost everyone eats red cabbage on Christmas here in Germany. To top this off she also threw frozen bread rolls after me because I told her to have her tantrum outside."-Lelexxia
Knowing Your Value
"While working with a client as a consultant employed by a consulting agency. The client tried to hire me full time and offered me triple the salary."
"That was like the wtf moment which made me research the market value of my skills and turned out I was super underpaid. So I left and found a new job straight away."-vegetable-table-man
It's hard to think of ourselves in terms of money, since we aren't made to be consumed for value.
Gotta Love A Truck Stop Moment
"So I'm working this register at a truck stop circa 2011. It's by a door that gets very little traffic so I mostly just watch the gift shop area and try to deter people from stealing."
"It's an overnight shift about 3 am. This man comes barreling in bleeding from his hand and yells 'IVE BEEN STABBED!'"
"Immediately I call for security. My manager is nearby. Security calls 911 on their way and shows up a few moments later. This guy is bleeding profusely, all over my freshly mopped floor mind you."
"I'm off to the side 'Sir where is the stabber?!' My manager is asking for towels, so I bring a clean towel. Again I ask 'SIR, where is the stabber?!'"
"My manager and security are saying stuff like 'Put pressure on it. Go wave down the ambulance when they arrive!' So at this point I'm practically yelling 'There is a stabber on the loose in that parking lot some where and I'm not going out there until I know where he is!'"
"Finally the guy goes 'Oh he was at the truck stop across the street. We got into an argument it wasn't random.' Relieved and now no longer fearing for my safety I went out to wave down the ambulance."
"Unfortunately $8/hr is not enough to get stabbed over."-ItsTylerBrenda
Ice Ice Baby
"I worked at a Starbucks in a grocery store and a customer got mad because she wanted a drink cold but it was served hot.
"The girl taking her order was new and didn't ask her if she wanted hot or cold, I was making the drinks so went with what was on the cup."
"So she threw it at me, while still freshly hot. Burned my face down to my stomach. I was 5 months pregnant. I quit a week later."-Zealou_luv
Sometimes, Spirit Is Inappropriate
"So if you're familiar with Build-A-Bear, you know the happy faces the employees are supposed to have. You might also be familiar with the bear stuffing process."
"You pick a bear, bring it to me, pick a heart and you do a little dance (or whatever else I'd pick) I'd stuff the bear, you put the heart in and I stitch it up."
"There was a couple that came in one night in January 2008. She was extremely pregnant. They came in and pick one of the little blue bears. I asked how they want it stuffed, the normal."
"And then when they pick the heart oh, they also pick one of the fancy hearts that has a heartbeat. Then tell me that their son, who she is still pregnant with is going to be stillborn. And they are making a bear together to give to him to be buried with."
"Obviously, I immediately tone down to the happy-go-lucky bullsh*t. The store was empty so it didn't really matter. And no, I didn't make them do the little dance and wish that you do for most people."
"I finished the bear myself, walk them through the clothing, check them out myself and then close the store. I got written up the next day for not showing the Build-A-Bear spirit. I was 16. I quit and got into a screaming match with that dumba** manager."-enemyoftoast
Mary Mary Quite Contrary
"When the boss said he was going to hire 'Mary' back. Mary, the woman who was fired for having her friends call me with death threats because I wouldn't switch days off with her."
"Mary, the woman he told me he was never in a room alone with because she was 'the type to claim sexual harassment'."
"He hired Mary back and gave her my job after I quit. He was fired 6 months later over the sexual harassment claim filed by . . . . Mary."-jaimystery
We will never put our mental and physical health at risk without being duly compensated.
"I was on a royal navy warship and we'd pulled into Hull UK for a visit. Their dockyard regulations prevented the ship from discharging solids overboard so the total of all the crews toilet flushings were diverted to a holding tank so we could discharge it overboard when back at sea."
"After the crew had been in port for two days, which for most involved copious drinking and then finishing off with a large curry or spicy kebab, the additional load on the system was too much for the circulating pump inside tank."
"The pump was also used pump the contents overboard so needed to be fixed before we went back to sea. Unfortunately I was duty electrician the day the pump failed."
"The contents of the tank was about a foot and half deep! I suited up with waterproofs and copious amounts of duct tape to seal the seams and descended."
"The pump was bolted in place and to free it I had to work with my face about four inches from the liquid curry and beer smoothies as I bent over. I definitely want getting paid enough... But I was given an order and it was my job, so I just got on and did it."-Androm57
"Was working in a large bakery for my first job at 15. Tried to pull a six foot tall baking tray but there's a lip to get the tray over, started to fall on me and caught it with my forearms, burning myself (not terribly, but still not great feeling)."
"Told my boss and showed him my swelling, reddened forearms and asked to go home. He said I could, once I'd mopped out the bottom of all the 10+ freezers and then he left, leaving me alone."
"I left as soon as he did and then rode my bike home to take care of my burns."-therustedrobot
The Donors Need To Be Coralled
"Working for a nonprofit. At a fundraising dinner, a major donor touched my knee then later my butt and flirted heavily. I am a woman and was 25 at the time."
"When I brought it to my supervisor I was told that is just something you have to put up with when fundraising if you want to make the organization money."
"Stayed at that job a few months before I was fired for not being happy enough. Note that after that incident I refused to attend events where the creep would be there.. Can't say I was sad."
"Got a job that paid twice as much and came without sexual harassment. An employment lawyer probably would have loved if I called them, but I lacked the confidence to take that big of a stand."
"Now I would absolutely take action. I would actually probably yell in the moment to get your forking hands off me. Which would have been awkward for him because his wife was present."-smughippie
There you have it. Across the board, people have put their foot down when it comes to work. If you want higher paid work, you need to pay me more.
Let's never settle for less again.